Virgin Media Outage Report in Knottingley, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knottingley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knottingley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Knottingley, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Castleford, Barnsley and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
||
| Leeds |
Internet | |
| Castleford |
TV | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knottingley, England
Latest outage, problems and issue reports in Knottingley and nearby locations:
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chris baines
(@robbertbucket) reported
@virginmedia @boostgaming please check your line cord on 2 different phones. virgin media all of a sudden stops working splashed out on a device so I can connect to modem still not working why. open reach messing about again stop digging the roads up and messing things up
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ME Foggy Dog 💙
(@MEFoggyDog) reported
Our @virginmedia went down in the 28th minute of extra time. Very rubbish timing!! #FIFAWorldCup
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Jem kunz
(@jemski7) reported
@virginmedia you can’t talk to anybody have any importance. There is no offer of any solution or recompense for completely useless service this company provides. Stay away from them at all costs
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Thomas
(@thomaspaul_1982) reported
@virginmedia hi Can you advise on any issues in the eh32 9nd area please. Had no tv or broadband since 22:30 last night
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Betty
(@Bettysbrowse) reported
@virginmedia no Internet available all day. I go onto 'my virgin media' and apparently no issues, my partner looks on general virgin website and it says there is an issue. I have attempted rebooting virgin box but the light goes on straight away without flash lights of reboot
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Chris Housley
(@ChrisHousley4) reported
@OfficialBSB @bennetts_bike Doesn’t come up on the tv schedule on my Virgin media - I’ve looked for it every time you have posted it, it’s never there. Would really love to watch/record but seems impossible! Advice please?
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Barkerlicious
(@Barkerlicious) reported
@virginmedia Hello Team @virginmedia any update on my broadband? Still not working. Day 4.
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Su O'brien
(@suob71) reported
@virginmedia Will be looking now for new provider Your service is truly awful
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M.J. Hines
(@AKAHinesy) reported
@virginmedia Temporary & intermittent but the timing has been excellent - the signal only went down whilst two goals were scored. I propose that compensation should be six months’ free service per goal missed?
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Hina
(@hinapublish) reported
@virginmedia This worked, thank you. Zeah Kylie texted with me, mixed with some of your #AI, it's taken over an hour to fix your errors, but she was great and apologetic. But @VirginMedia no one should have to be online all-day just to sort your mistakes out.