Virgin Media Outage Report in Knottingley, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knottingley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knottingley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Knottingley, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Barnsley and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Barnsley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knottingley, England
Latest outage, problems and issue reports in Knottingley and nearby locations:
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
And now @virginmedia are saying they can’t see what the issue is. Absolutely incredible.
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@virginmedia My service is faulty because I don’t have it. We moved home two weeks ago and were told someone would be here yesterday to install. Nobody turned up. And now nobody can tell me exactly when I should expect someone!
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@jmarchy @virginmedia Been alright with us so far mate. But the service today has been absolutely woeful. Nobody has been able to give me an answer, so basically I’m currently paying for something I’m not getting.
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Danny Gartside™
(@Danny_Gartside) reported
from
Crigglestone, England
@virginmedia hi folks. Struggling to get some support. I have no connections for my hub to tv box. Struggling
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine
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Nick
(@MrNickWalker) reported
from
Leeds, England
@virginmedia Hi, no nothing listed but keeps slowing down.
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Naomi R Carlisle
(@Nomfosse2011) reported
from
Leeds, England
@virginmedia Hi,just called with a query.Said a text would be sent to get the conversation started I’ve received no text ... Help would be appreciated 😀
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Andrew Tynan
(@andyairfix) reported
from
Crigglestone, England
@virginmedia After 10!! Yes 10 phone calls to customer services over the last week,we are still waiting for confirmation that a Booster has been dispatched and not one advisor can answer the question.#frustrating#appauling😡customerservice#nonethewiser!
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne keeble
(@wayne_keeble) reported
@virginmedia I’ve raised concern that your password requirements for virgin media are woeful. 8-10 characters with no special character. Making it easy for people to hack into customer accounts. When are you going to change this and protect your reputation? Amateurish!
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Nader Jegham
(@Naderjegham) reported
@virginmedia VM promised me a V6 Box but are not delivering. Promised to sort out an over heating router instead blamed poor wifi on work going on CR2 area. Fed up of paying over £90 a month for over 20yrs and I can’t get the help I deserve.
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Juri
(@gesichtzeintopf) reported
I think I’ll start a daily complaint thread listing companies whose customer service stinks. Today, we start with @DeutschePostDHL, @virginmedia and @RoyalMail. You all have in common that I will try my hardest to avoid your services in the future.
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ruth mills🔶
(@41below) reported
@virginmedia we had an engineer booked this afternoon to fix our landline, nobody showed up. No contact to say they weren't coming. Pretty poor service. Impossible to actually speak to anyone on your automated system. So now we've got to wait in again when we rebook
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bad girl summer 🤠💩💜🖤✋🌈🏳️🌈🏴
(@Melissnahhhhh) reported
@JohnnyDude1983 @virginmedia Oh I will be 27 hours and counting without internet or TV Fault or not That's crap
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Paul Rockett
(@PaulPaulrockett) reported
@virginmedia Hi managed to fix by resetting the password - thanks for coming back to me
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Blanca Sainz-Garcia
(@BlancaSainz2) reported
No wifi again since at least 1pm and no resolution till at least 9am tomorrow. @virginmedia this is second time this month. Do something about it!
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Jas
(@Jas_Krazyb) reported
@virginmedia Hi, I've been on the phone for a good few hours with different agents all still haven't sorted out this issue
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Kim Curran
(@KimeCurran) reported
My @virginmedia has been down all day and it says till 10.30. No TV to unwind after long day. 😭😭😭
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Jake scullion
(@jacub32) reported
Ive retweeted loads of people co plaining about @virginmedia and could have carried on for hours! Absolute worst internet providers out there! Our internet very rarely works and they do absolutely nothing other than try sell us boosters and say “we never guaranteed the speeds”