Virgin Media Outage Report in Knottingley, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knottingley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knottingley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Knottingley, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Castleford, Leeds, Wakefield, Barnsley and Selby.
| City | Problem Type | Report Time |
|---|---|---|
 Castleford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knottingley, England
Latest outage, problems and issue reports in Knottingley and nearby locations:
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Daryl Beaumont
(@DarylBeaumont2) reported
from
Leeds, England
@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Roy
(@badlydrawnroy) reported
from
Leeds, England
@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?
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Simon
(@HullsGinMan) reported
from
Leeds, England
@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia why am h getting the message that my cable is broken
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks
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GARFORTH WHITES WAKEY 1970 ALAW
(@mmwgreen) reported
from
Kippax, England
@virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏
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Tom Lawlor
(@trlawlor) reported
from
Leeds, England
@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
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Gary Steele
(@steeleygash) reported
from
Barnsley, England
@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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Chris Neal 💙
(@cgsneal) reported
from
Leeds, England
Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.
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denise downham
(@downhamdn) reported
from
Great and Little Preston, England
@SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt
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Simon (LFC) Britton 🔴 #BeKind
(@Daddie_Sy) reported
from
Leeds, England
@virginmedia why is it not working in LS12 area.
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Noel
(@PitStopBoy) reported
from
Rawcliffe, England
I’m gob smacked how @virginmedia can close a complaint with out either reaching out to the customer! So does this mean I’m complaining about the complaint now? Would love to speak to you about this!!
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@Jamie_Wt) reported
@virginmedia I called the number you suggested and they were unable to help. They just said that we have an all day appointment scheduled for today. But I can guarantee you they won’t show up. Please help the frustration is next level
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Colin Gould
(@ColinGould2) reported
What is going on with your phone lines @virginmedia ? Trying 150 and disconnects immediately. Main line seems a constant answerphone saying lines are busy. How do we therefore contact you? It really is a poor support service
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Alex
(@JudgeDewie) reported
@virginmedia I’ve run numerous speed tests on my broadband connection in recent weeks and it is just incredibly slow and nowhere near promised speeds. Our hub is ancient and we have not been offered an upgrade in years. Website very vague on how we get one.
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Jonathon Ferguson
(@J_Ferguson91) reported
@virginmedia @virginhelp Spoken with them daily regarding delivery and I’m told to wait each time because apparently the email I have saying it was delivered on December 15th was in error. I’ve never heard such rubbish and now there’s no phone here for my daughters Christmas. How is this acceptable?
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Matt Searle
(@oraclematt) reported
@virginmedia I'm not sure you've really understood my position - who do you think I could possibly persuade to take over my contract, given how you treat your longest customers? I've been a customer for longer than you've been called Virgin Media. Why would I recommend you to anyone now tho?
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maria
(@mariaspears) reported
@virginmedia @virginhelp I can’t call anyone as I have no service
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*KirkbyRedScouser⭐️⭐️⭐️⭐️⭐️⭐️
(@KirkbyScouser) reported
@wiltj72 @virginmedia Then they act all “concerned” asking to DM etc for info to solve to situation #AllFront and the moment a certain problem is eradicated it reappears within a day or two and you end up feeling like A Victor F’ckin Meldrew complaint after complaint.
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Bernadette Gibbons
(@AlfBiron) reported
@virginmedia John! I’ve just made a complaint and asked how I will be contacted with a resolution. I was told things are dealt with internally. How bizarre! I just wanted to cancel my Virgin so I could move in with my boyfriend (who already has Virgin) - it’s been about 3 hours now...
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Dad
(@KMckee01) reported
@virginmedia hi, currently having trouble using my virgin account to watch sky sports, which I obviously have and watch via virgin. Any assistance would be greatly appreciated
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Jessica Chambers
(@JessChambers22) reported
@virginmedia We will be following this up aswell as the dead lock letter we have requested! Appalling customer service!!