Virgin Media Outage Report in Knottingley, City and Borough of Wakefield, England
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The latest reports from users having issues in Knottingley come from postal codes WF11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knottingley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knottingley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Knottingley, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Barnsley, Wakefield, Knottingley, Castleford and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knottingley, England
Latest outage, problems and issue reports in Knottingley and nearby locations:
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Steve Clayson
(@steveclayson) reported
from
Carcroft, England
@SkyUK trying to switch to you as finally had enough of @virginmedia but its saying im not a new customer. Havent had sky for a decade
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mathew duffy
(@duffy_mathew) reported
from
Rothwell, England
@virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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abbeybhatty
(@AbbeyBhatty) reported
I am very fed up as I am having to resolve issues within Virgin Media Business and have lost a number of working days I could have been committing to running my business. If I am not compensated or my bills discounted then will start looking elsewhere for a headache-free service
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Steve Reading - Optimist - Mostly
(@stevered70) reported
@virginmedia DO YOU HAVE ANY CUSTOMER SERVICE OPERATIONS IN THE UK? I have spent 3 hours trying to sort a renewal and have been told you cannot match what a new customer is offered. It has been torture, with significant language difficulties. THIS IS NOT CUSTOMER SERVICE AT ALL
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Virgin Help
(@virginhelp) reported
@sweetkomal @Virgin Hi, we are sorry to hear this. We have tagged @virginmedia who will be able to help you
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Woz ☠️
(@wozaboxa) reported
@virginmedia are there broadband issues in area 12 birmingham?
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Lucy McQuire
(@Lucy_mcquire) reported
@virginmedia absolutely disgusting customer service. My dads had intermittent tv and internet for weeks and you’ve done nothing about it. Someone contact us!!!!
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Angela Maher
(@AngelaMaher) reported
@virginmedia I know there's an outage (although wasn't told in advance) - was supposed to be back on at 3pm today but it's not. I'm getting fed up as I've not been able to work all day
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Naomi
(@NaomiTorrens) reported
@VirginMediaIE for ages I wanted to sign up with you, finally got the chance. Now you have the title of one of the worst providers 😭 I can barely make a call on what's app never mind connections with tablets etc. Call centre keeps lying, I give up. #comreg #virginmedia
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x_mass
(@x_mass) reported
@virginmedia Thanks!! I got a warning about work being carried out tomorrow Wednesday but not today Tuesday Is the work happening over 2 days? No issues if the work needed doing I used to be a blue chip Network admin I switched to Op/sec Personally I'm still debating on switching to Starlink!
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Sarah🔸🇪🇺
(@Sarah_ElizaM) reported
@virginmedia No idea. I’m a Virgin mobile customer
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Stuart Evans
(@StuartE93396704) reported
@virginmedia So existing customers are not important enough to look after? Why is a new customer treated better and considered as being more important than myself. Offers should be for all new and who are once out of contract no?