Virgin Media Outage Report in Garforth, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Garforth, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Dewsbury, Castleford, Wakefield, Batley, Knottingley and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
Phone | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Garforth, England
Latest outage, problems and issue reports in Garforth and nearby locations:
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Daniel Rawson
(@drawsonleeds) reported
from
Scarcroft, England
@virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Richard Milnes
(@pipathon) reported
from
Ossett, England
Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Mark tooley
(@Mark_Tooley7) reported
from
Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Anthony
(@AnthonyyBurke) reported
from
Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paul mcvey
(@ptmv69) reported
@virginmedia Read back into the thread Already given my postcode Told it would be sorted by the 1st then the 3rd now getting told it won’t be done til the 8th Remember this issue started 24th feb Not good enough for me and other customers in our area
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noya
(@noyasux) reported
hi @virginmedia internet has been out in my postcode since 12pm yesterday, the service status page said it would be fixed at 5pm yesterday, then 7pm then 10am this morning. its now 11:15 and it still says 10am PLEASE tell me when this will be fixed
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Mal Swann
(@MalbiffaSwann) reported
@virginmedia No can’t see anything but I have looked at the link provided and I notice that there has been a change in policy that you can@not have more than one email address per account now. So is this the issue has her account been deleted by Virgin as it was set up several years ago
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Mal Swann
(@MalbiffaSwann) reported
@virginmedia Ok yes I did contact them on Tuesday 28/2/23 and that’s when I was informed by a call handler that the issue was “a technical glitch” and the technical team would fix and get back to me which as discussed they haven’t done so. False promises again to customers
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Nikki
(@HelloNikkiLou) reported
@virginmedia my internet speed is terrible and we are on the top package but it hardly ever works on 5g . I have tried resetting my box several times
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Technimatic
(@TechnimaticUK) reported
@virginmedia hi guys. We’ve had a complete loss of service since 12:00 yesterday. You told us it was resolved via a text message. When we check on the web based service check, it says it would be resolved at 10:00 this morning. What is going on? - Bedford area
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paul mcvey
(@ptmv69) reported
@virginmedia Considering this job only got allocated yesterday ( as I was told on the phone) is there any proof someone actually trying to fix this Seems like I’m being fobbed off Over a week to allocate a job that’s affecting a whole area is unacceptable
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Matthew Lambert
(@MJLambert_) reported
@virginmedia what sort of compensation can we expect in Bedford for having no television and broadband since yesterday, with seemingly no sign of it being fixed any time soon? The service is patchy at rhe best of times. This isn't convincing me to stay.
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Jo3yDubz
(@Jo3yDubz) reported
@virginmedia Well it seems to be back on now.. that’s not the point though.. what is going to happen to compensate me for the loss of service for like 14 hours.. And what’s to say this won’t happen again, during the hours of the day when the call centres aren’t open to help me!!
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Ricardo Arturo Chae 🇵🇪
(@ChaeR11) reported
@virginmedia Still having service issues. It has now been over 24 hours without any service. Can you please direct me to your complaints team as I have now lost 2 days worth of work because of this.