Virgin Media Outage Report in Garforth, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Garforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garforth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Garforth, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Wakefield, Pontefract, Dewsbury, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 16 hours ago |
|
Batley
|
Wi-fi | 2 days ago |
|
Batley
|
Internet | 2 days ago |
|
Normanton
|
Internet | 2 days ago |
|
Normanton
|
Total Blackout | 2 days ago |
|
Batley
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Garforth, England
Latest outage, problems and issue reports in Garforth and nearby locations:
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Daniel Clark-Bland (@DClark_Bland) reported from Leeds, EnglandGiven most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Katharine Shipley (@KatShipley_) reported from Leeds, EnglandThe worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate
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Tina Leslie (@tinytinatea) reported from Leeds, England@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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Heaton Creative Photography (@heatoncreative) reported from Castleford, England@giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
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Jamesrodgers (@Jamesro17879287) reported from Castleford, England@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Tina Leslie (@tinytinatea) reported from Leeds, England@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia
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M@ (@mattrushbrooke) reported from Thorpe Willoughby, England@danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.
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Tina Leslie (@tinytinatea) reported from Leeds, England@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Becky Williams (@beccaAjones) reported from Gildersome, England@JonesMartyn @virginmedia It’s crap 💩
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Gav Leaf (@Gav_Leaf) reported from Castleford, England....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TR7 (@Taimoor05435737) reported@virginmedia I have called customer services only to be subjected to patronising responses and smart remarks! Where is the care and customer service???
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AnneMarie Silbiger Poet (@happimess73) reported@Donna__McLean @virginmedia I realise with everyone at home, it's slow but we're not going to receive a discount, are we?
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Roman Mittermayr (@mittermayr) reported@virginmedia I know all of you here are just trying to do your jobs and I honestly truly hope you will eventually find something nicer than this mess of a company, but at this point, it just needs to be documented. The process-optimisers have created a support disaster. #virginmedia
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MickyB (@MickyB60443382) reported@virginmedia My dad has tried this also. The internet signal always drops and still no one from your company has called about the engineer that was meant to come out to upgrade his boxes. Very disappointing
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StarShopping Warzone (@TwitchAsYouWere) reported@virginmedia i’ve troubleshooted via your website but it says there are no problems. I believe the problem is my jitter, causing online gaming to lag. My jitter is usually anywhere from 7ms to 50ms which isn’t anywhere near good enough for online gaming.
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Matt Wells (@crosss216) reported@virginmedia I am absolutely disgusted with the customer service and misinformation I have been given over my account in the last to days. I can't believe it and can no wait to be leaving, I hardly you Twitter but it feels appropriate to get this out there after thees phone calls
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Andrew Glen (@kais3rs0ze) reported@virginmedia Can u give me a link to report problems? I can't see where I do this on the website
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Wario (@wariovanmorrion) reported@virginmedia The thing is I've spent a lot of time giving a detailed explanation of the issue and the complaint email states they have been unable to contact me. Funny that my mobile phone is a virgin number! Can you not simply reference the complaint and they can actually then phone me
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ZJ (@zahzah_j) reported@virginmedia Asked for the lady who im speaking to on the phones name & she’s decided instead of answering & having a complaint put forward about her, she’d place me on hold in hopes i’ll cut off.
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St Michael's Wandsworth Common (@StMichaelSW11) reportedWe have been trying for months to get @virginmedia to install new broadband. We need it to serve our community through online services. They have failed us time and again. There is no way to talk to a manager. @virginmedia help us do our job please