Virgin Media Outage Report in Garforth, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Garforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Garforth, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Castleford, Wakefield, Batley, Dewsbury and Wetherby.
City | Problem Type | Report Time |
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Leeds | Internet | |
Leeds | ||
Leeds | Internet | |
Castleford | Internet | |
Leeds | Internet | |
Leeds | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Garforth, England
Latest outage, problems and issue reports in Garforth and nearby locations:
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Matt Ward
(@mattwillward) reported
from
Castleford, England
@virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?
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Beau
(@fastnodeceo) reported
from
Leeds, England
@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Roy
(@badlydrawnroy) reported
from
Leeds, England
@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Simon
(@HullsGinMan) reported
from
Leeds, England
@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Simon (LFC) Britton 🔴 #BeKind
(@Daddie_Sy) reported
from
Leeds, England
@virginmedia why is it not working in LS12 area.
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Chris Neal 💙
(@cgsneal) reported
from
Leeds, England
Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.
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denise downham
(@downhamdn) reported
from
Great and Little Preston, England
@SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Deborah Jefferson
(@Flossy8386) reported
from
Copmanthorpe, England
@virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!
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Daryl Beaumont
(@DarylBeaumont2) reported
from
Leeds, England
@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Tom Lawlor
(@trlawlor) reported
from
Leeds, England
@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abu Yahya
(@SlaveOfAllah123) reported
@virginmedia @AndyVenn1 It would help if that number actually worked! It just tells you the agents are busy, goodbye. Great!
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Andy T
(@t_andytck30) reported
@virginmedia the connect app doesn't work on the hub 4, but the app has to locate the blackspot to get your WiFi booster. I had less of a blackspot with the hub3. I'm paying so much for broadband and your hubs should be able to reach around a standard 3bedroom property. 😟
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Kai Aaron Kuenssberg
(@KaiKuenssberg) reported
@virginmedia Can the account holder cancel with a letter? Easier than being on hold.
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joe haggerty
(@joehaggerty) reported
@virginmedia Yes but that has been a nightmare. 3 days down the line and going round in circles.
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rob
(@ertaaa) reported
@virginmedia I do not have a cable anyway finally virgin has advised that it s your problem in my area and not my equipment 2 days claiming that all was ok
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karen forbes
(@karenforbes) reported
@virginmedia please please help! My wifi is awful! Ever since updated to new hub. Spend over £100 a month on your services for nothing! Tried e-mailing, phoning - nothing! Stuck in lockdown with shocking WiFi! What a time to be alive! BT or sky? Which one is better?
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Ibzy. indeed
(@EvenIbzy) reported
@PollyJames @rossbuet @virginmedia I found that their sales team is very active, so call that number and have them transfer you. It's how I got around the automated machine. The live web chat never seems to be actually live either (more robots)
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stu
(@pitiful_stu) reported
@virginmedia are you able to get an engineer out before Friday to me? If not I'm leaving. Had 4 engineers out to not fix my issues, not spending more than 5 mins at the property trying to fix the issue. One of them detected line damage and i had an appointment for repair for 2 weeks after 1/2
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Ella H
(@ellah101) reported
Hello @virginmedia i have tried calling you a few times, and tried online chat. I am at the end of my wits! My internet keeps going off. There are no local outages, i have rebooted and reset the hub. Im paying for a service i am not getting!!!
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stu
(@pitiful_stu) reported
@virginmedia so I can sit on hold for an hour to get connected to someone who can't help me for the 10th time? I WAS SUPPOSED TO GET A CALL FROM A MANAGER/SUPERVISOR TODAY AND HAVEN'T