Virgin Media Outage Report in Garforth, City and Borough of Leeds, England

Problems in the last 24 hours in Garforth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garforth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Garforth, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Wakefield, Pontefract, Dewsbury, Pudsey, and Wetherby.

City	Problem Type	Report Time
Leeds	Internet	15 hours ago
Batley	Wi-fi	2 days ago
Batley	Internet	2 days ago
Normanton	Internet	2 days ago
Normanton	Total Blackout	2 days ago
Batley	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Garforth, England

Latest outage, problems and issue reports in Garforth and nearby locations:

• 
  Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported 32 seconds ago from Leeds, England

  @virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin

• 
  Graeme Rayner 💙 (@Gag_N_Bone_Man) reported 56 seconds ago from Dewsbury, England

  @virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.

• 
  Graeme Rayner 💙 (@Gag_N_Bone_Man) reported 5 minutes ago from Dewsbury, England

  @virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.

• 
  Matt Ferretti (@MatthewFerretti) reported 5 minutes ago from Leeds, England

  @virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles

• 
  antony piper-jones (@antonroid) reported 8 minutes ago from Leeds, England

  @virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work

• 
  Healey 🤍💛💙🏆 (@Healeybrooks) reported 21 minutes ago from Wakefield, England

  @virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡

• 
  Phil Hicks (@Neolawn) reported 34 minutes ago from Leeds, England

  @virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.

• 
  Fat Joe (@Ash_worth) reported 38 minutes ago from Leeds, England

  @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

• 
  Phil Hicks (@Neolawn) reported 38 minutes ago from Leeds, England

  @virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!

• 
  FJG (@FranNamStyle) reported 39 minutes ago from Leeds, England

  @virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.

• 
  Healey 🤍💛💙🏆 (@Healeybrooks) reported 40 minutes ago from Wakefield, England

  @virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.

• 
  Matt Ferretti (@MatthewFerretti) reported 41 minutes ago from Leeds, England

  @virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!

• 
  super pablo (@pablo_hescobar) reported 42 minutes ago from Leeds, England

  @virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now

• 
  Joannemarygriffin (@Joannemarygriff) reported 47 minutes ago from Wakefield, England

  @virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.

• 
  Jamie ✈️ (@onthelandline) reported 47 minutes ago from Wetherby, England

  @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

• 
  Mr Riddlesworth (@mrriddlesworth) reported 51 minutes ago from Pontefract, England

  Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

• 
  Graeme Rayner 💙 (@Gag_N_Bone_Man) reported 52 minutes ago from Dewsbury, England

  @iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc

• 
  Suzy Swift (@bally79) reported 57 minutes ago from Dewsbury, England

  @virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!

• 
  Natalie Ball (@NatalieBall21) reported 57 minutes ago from Leeds, England

  @virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?

• 
  Pippa Oldfield (@PippaKOldfield) reported 59 minutes ago from Wakefield, England

  @AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goddess (@Goddess52277914) reported 6 minutes ago

  @virginmedia Yes, this is a terrible service, to come into someone’s home and leave it in damage state

• 
  Andrew Singleton (@singostokey) reported 9 minutes ago

  @virginmedia what’s with the internet connection? It’s been poor for the last few days in N16

• 
  Jay Kay (@Kay16979767Jay) reported 11 minutes ago

  @virginmedia To resolve the issue , this internet has caused work to be lost and constant dropping out of online meetings as well as consoles iPads and PCs cannot run any games without huge lag or not even connecting this is nothing like what was promised and it’s infuriating that we were

• 
  3lawe (@ali_attalla) reported 12 minutes ago

  @virginmedia I've made complaints. The reason for complaints is to get something done. Nothing is getting done. I can't believe the customer service in this company!

• 
  Ken Adams (@KenAdam63311447) reported 14 minutes ago

  @virginmedia you webpage is a joke. Weeks I've tried to upgrade through your website and it says "oops" No i don't want to talk to one of your customer services over the phone. Just sort your webpage out.

• 
  M (@MMMM44439) reported 19 minutes ago

  @virginmedia @virginmedia yes still no fix can’t even send an email but shows as live and connected getting 1mb download on Speed test been like this for a month

• 
  Ian Gallagher (@iangallagher82) reported 20 minutes ago

  @virginmedia Thanks, I've already made a complaint. Virgin TV Go not working when I want to watch live football, plus my broadband dropping out three times during client meetings in one week is not the service you should be providing for what you charge.

• 
  Sole.Surfer (@W45EMS) reported 22 minutes ago

  @virginmedia @Kay16979767Jay Your WiFi service is dogshit

• 
  amy (@amythomas_xx) reported 23 minutes ago

  @virginmedia The service page is now saying there isn’t an issue but if we call, it says there is. This is so frustrating. We were also due an engineer on 8 Jan who never showed up. Please can someone look into this directly?

• 
  Will Price Studio (@willpricestudio) reported 24 minutes ago

  Hey @virginmedia, how do I get in touch with you? I can't email, there isn't a chat facility and nobody is answering the 0345 454 1111 help number. #stayconnected