Virgin Media Outage Report in Garforth, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Garforth, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Dewsbury, Pontefract, Wakefield, Batley, Castleford and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
TV | |
| Leeds |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Garforth, England
Latest outage, problems and issue reports in Garforth and nearby locations:
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lucyraws
(@lucyraws) reported
from
Castleford, England
@virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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FJG
(@FranNamStyle) reported
from
Leeds, England
My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.
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Nick Lawton
(@Pontemiller) reported
from
Knottingley, England
I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//
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Beef
(@thebeefybaby) reported
from
Leeds, England
@virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Glyn
(@HuggerV2) reported
@virginmedia That was excluding the time spent discussing the issue via WhatsApp and the half dozen calls relating to the same issue back in April / May / June
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Steven Porter
(@ste_porter) reported
@virginmedia 20 days without any services, can't give me a date for when it will be fixed. Won't let me cancel without penalty. The absolute worst customer service I have ever received. Couldn't pay me to stay when I manage to escape them.
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ᴅɪɢɪᴛᴀʟʜᴀᴢᴀʀᴅ
(@DigitalHazard) reported
@virginmedia I would hope I'm getting a new sim! it's a new phone so probably. My sim is dead, I can't call! I've tried the live chat and the whatsapp, for over 4 hours, both dead, really poor service.
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Matt Bates
(@MattExForce) reported
@virginmedia I don’t have much time to sort issues I encountered but try and find a number so you can talk to a human and explain what issues you are having is mere impossible. I needed to explain i have tv box issues but also due an upgrade.
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Dan French
(@frantic_swan) reported
@virginmedia I am currently awaiting a callback from a complaint handler. They have called me but just silence on the line. I'm having a really bad experience, but I really want to give you a chance to put it right!
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Shelley Jessop
(@jessopshel) reported
@virginmedia Yes which seems to be significantly higher than a new customer. Also sends me straight back to your chat agents who don't 'listen' to customers. What's the benefit of being a loyal customer?
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Jon Shepherd
(@shaggybwfc) reported
The service from Virgin media broadband is terrible. Promise the earth and deliver nothing @virginmedia
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greg bloss
(@gbloss9) reported
@virginmedia @O2 Again you fail to answer my very simple question. O2 are actioning because of the information about me you supplied to them. I have had no contact with O2. Why should I be on the phone for god knows how long to them sorting out your mess. Ombudsman next I fear.
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ᴅɪɢɪᴛᴀʟʜᴀᴢᴀʀᴅ
(@DigitalHazard) reported
@virginmedia I have tried these several times. I have sent several messages. I was sorted straight away when I was buying something but when I have an issue it's like blood from a stone!
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Luke Dewar
(@masseyl1) reported
@virginmedia honestly the worst customer service I've ever dealt with. Can never get through to anyone and the obviously outsourced customer service never want to help with anything...