Virgin Media Outage Report in Great and Little Preston, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great and Little Preston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great and Little Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Great and Little Preston, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Leeds, Dewsbury, Wakefield and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Batley |
Internet | |
| Normanton |
||
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great and Little Preston, England
Latest outage, problems and issue reports in Great and Little Preston and nearby locations:
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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Mr Riddlesworth
(@mrriddlesworth) reported
from
Pontefract, England
Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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Jamie ✈️
(@onthelandline) reported
from
Wetherby, England
@virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yappa Yappa ✊🏿
(@HormoneMonsta) reported
@virginmedia I've reset APN and network settings but still having no luck. It'll work for about 10 seconds and then nothing.
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia Lete explain fully. There's been a problem in my area since start of year and the recorded message says you know about it and will be fixed.I changed to 1gb thinking it would be better but it hasn't been.i didn't complain about the constant drop of service prior to 1gb but when..
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Jan
(@Mollytol) reported
@gazsc @SkyUK @virginmedia I was with talktalk for years no problem then sky offered us sky q on too good to be true deal. Now every night around 9pm have to reset router as it says no connection. Also our dog cameras and CCTV was on the 2.8 MHz ( I think that’s right ) sky is 5mhz so nothing worked after
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ava darling
(@ava_darling) reported
@virginmedia first link says no 4g, 3g, 2g for the iphone, excellent for the android. i retested, no calls in/out, no sms in/out, no mobile data connection second link says 'current network issue' for all
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John Marsh
(@Marsh3J) reported
@virginmedia This is my central issue … I really want this issue fixing for myself and my son who is away at Uni .
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Bee 🐝
(@Bee_Cetin) reported
Should have stuck to @SkyUK rather then @virginmedia . Absolutely ****
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia I lost for 3 days,I put in a formal complaint.I explained that my son and I both had to relocate to work at great disruption and so we were offered a pittance of £40.I said I would accept and wanted to speak to a supervisor and the young lad said he would definitely get back to..
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Thanex
(@TheThanex) reported
@virginmedia i have yes and it had identified 2 issues with my service that could lead to service outage and when i checked at 14:00 the issue was expected to be repaired by 18:00 there needs to be an automated notification service to txt or email effected customers as soon as it happens
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matthew wood
(@mattsuenchaz) reported
@virginmedia Hi. I came home from work to find my router isn’t working. There seems to be no issues in my area, but I have intermittent green
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James Arnold
(@arnie1984) reported
@virginmedia Hiya, we've been experiencing poor signal strength in our home with yourselves for a while despite having work done in our area. Please, if true do you provide free range extenders to your customers like I've been told by another one of your customers on FB? TIA