Virgin Media Outage Report in Great and Little Preston, City and Borough of Leeds, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great and Little Preston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great and Little Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Great and Little Preston, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Normanton, Heckmondwike, Wakefield, Pontefract, Yeadon, Castleford and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great and Little Preston, England
Latest outage, problems and issue reports in Great and Little Preston and nearby locations:
-
Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
-
Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
-
Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
-
peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
-
Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
-
charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
-
Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
-
Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
-
Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
-
Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
-
Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
-
Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
-
Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
-
Lewis H
(@LewisH90) reported
from
Darton, England
Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
#FPL JC
(@JC_Fpl) reported
@virginmedia Awful customer service would never ever use again for broadband. Been trying to speak to someone for weeks and getting no joy and being billed over and over for something I didn’t agree to.
-
Scott Tailford
(@SlashLP89) reported
@virginmedia That page says problems at virgin media, and shows a big spike for the current time. I don't have access to 2G or 5G bands - even mobile data is crawling
-
(T)ed Andersen
(@edandersen) reported
@DisinterestedB @troyhunt For SC yeah but from what I've heard for DV they essentially present you the most interesting parts of your internet history during the interview. They almost certainly go "hey Virgin Media / big ISP here's the customer disclosure give us everything".
-
sarah
(@sarah96766980) reported
@virginmedia Hi, I got an email invite to sign up for tv360 for free. I have a photo of the screen saying my request was successful and I will get an email. I repeated this a number of times. I didn’t get an email and no order placed on my account. Can someone help? Thx
-
Fiona F
(@FeckOffFlouncer) reported
Just took the 2nd call this week supposedly from @virginmedia telling me I have an internet fault, & I have not the slightest idea if it was genuine on not, because it sounded just like the Indian call centre help I wasted an hour on last week, who told me I didn't
-
Greg Crow
(@greginsyd) reported
Hi @virginmedia, when will your broadband service be back up in SE26?
-
Ivo
(@ivo_stoyanov) reported
@virginmedia Internet is down again in SE26 London... I can't work! You are about to loose one contract!
-
𝙅𝙪𝙡𝙞𝙖𝙣 𝘾𝙖𝙧𝙩𝙬𝙧𝙞𝙜𝙝𝙩
(@julianmountains) reported
@virginmedia No. Of course they all tell me they've 'unlocked' my account, provide a new password & tell me to try again. Never works. IT tickets raised apparently. No response. Your IT people have cocked it up for me & others in the same predicament with their hamfisted 'upgrade'. Piss poor.
-
Louise Cowley
(@lillylalgal) reported
@virginmedia John the fault is with the line itself & not the hub. I am unable to fix the line so can you please book an engineer on my behalf as I can’t phone & sort my end
-
Freddy Naftel
(@FreddyNaftel) reported
@virginmedia For the 4th time in a week, I am suddenly unable to access one of my email accounts. I spoke to a rep last week and he assured me someone from Tech help would contact me. This has not happened and I desperately need to access this account. Poor service!