Virgin Media Outage Report in Great and Little Preston, City and Borough of Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great and Little Preston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great and Little Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Great and Little Preston, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Wetherby, Dewsbury, Castleford and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Wakefield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great and Little Preston, England
Latest outage, problems and issue reports in Great and Little Preston and nearby locations:
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...
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¿craig?
(@craigs06) reported
from
Wakefield, England
@virginmedia Ran a test on the super hub itself. Its resolution to the Wi-Fi is to move close to it. Am 6 foot from it !
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia The service seems to have been interrupted again. Been fine all week.
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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Gareth Futty
(@fudino10) reported
from
Castleford, England
@virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.
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Undisclosed Miz
(@NotRich5) reported
from
Castleford, England
@Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia It's the broadband wireless service that is affected
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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Haz
(@harryd20200) reported
from
Wakefield, England
@SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia I just get connection error.... this service not available right now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@oasispj38) reported
@_Pealos @virginmedia I did mine all online, pretty simple. Had issues when installed and they sorted it really quick with an engineer. I was very happy with the service. But their route is crap. Great service in the main room, but you lose loads in others.
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John Wren
(@WrenJohn) reported
@virginmedia what a job it is getting in touch with them about a new package, no answer on phone, live chat too busy to help. I wonder if SKY would be able to help?
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João Nóbrega
(@jprnobrega) reported
What is that? another total blackout from virginmedia business service you say? just another day in the life of virgin media broadband at SW12 #virginmedia
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Alex Mc
(@aa_mcintosh22) reported
@virginmedia how can I contact your customer services team to switch deals?
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ALTITUDE
(@AltitudeIreland) reported
@Elmobai @virginmedia Same issue here Em, barely usable.
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Miranda Hart
(@mermhart) reported
Please can you help me @virginmedia @Virgin Is there a nice person to speak to as the weekend is coming up and, you know, there’s Netflix to watch. And it turns out that life stops without wifi! HELP!
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Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚
(@mxbexglambert) reported
@virginmedia we've been trying to cancel our account for hours now. It's utterly ridiculous. Set up with @Plusnet was easy, stress-free and honestly easy. No messing, no silliness, no anxiety. When you ask why people are leaving this is part of why, terrible service.
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selldogmillionaire
(@RachelSellers11) reported
@virginmedia your customer service WOW the call gets too tough your agents hang up. Someone just sent me through to o2 how do I deal with my complaint your staff are the most incompetent people I’ve ever spoken to
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CHRIS THFC 1882
(@chrismalone1961) reported
@_Pealos @virginmedia Yeah. Their customer service does leave a lot to be desired. But doesn't all the utility companies?
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Patrick McGinley
(@MarcGlickPitney) reported
@brighton_buoy @RichyCraven 👆Yes! Check Eir or Vodafone AND Virgin Media as VM apparently operates it's own network so they might have better speeds.