Virgin Media outages and service status in Great and Little Preston, England

Problems in the last 24 hours in Great and Little Preston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great and Little Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Great and Little Preston, England

The most recent Virgin Media outage reports came from the following cities: Batley, Pontefract, Yeadon, Normanton, Leeds, Wakefield, Castleford, and Pudsey.

City	Problem Type	Report Time
Batley	Internet	1 day ago
Batley	Internet	1 day ago
Pontefract	TV	2 days ago
Batley	Wi-fi	2 days ago
Batley	Wi-fi	4 days ago
Yeadon	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Great and Little Preston, England

Latest outage, problems and issue reports in Great and Little Preston and nearby locations:

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 11 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Louis Sharpe (@LouisJSharpe) reported 13 minutes ago from Leeds, England

  @virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.

• 
  Michael Collinson (@Mcollinson72) reported 13 minutes ago from Wakefield, England

  @virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful

• 
  Guy Leech (@guyrleech) reported 13 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Hoppywba (@hoppywba) reported 14 minutes ago from Leeds, England

  @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 18 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 23 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Marie MIllward (@mariemillward) reported 24 minutes ago from Leeds, England

  @GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.

• 
  Richie Hall (@RichieH37745130) reported 25 minutes ago from Leeds, England

  @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

• 
  Phil Turner (@philter66) reported 29 minutes ago from Leeds, England

  @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

• 
  Deborah Jefferson (@Flossy8386) reported 31 minutes ago from Copmanthorpe, England

  @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

• 
  lucyraws (@lucyraws) reported 35 minutes ago from Castleford, England

  @virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?

• 
  Aidan Carey (@Aidan1964) reported 36 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Catherine Gray (@cathgray23) reported 37 minutes ago from Horbury, England

  @virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service

• 
  LUFC is Life ⚽️ (@Carlianleeds) reported 41 minutes ago from Leeds, England

  @virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//

• 
  Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported 44 minutes ago from Leeds, England

  @ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .

• 
  Philip Gleeson (@philipcgleeson) reported 53 minutes ago from Leeds, England

  @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

• 
  Kamal Sharma (@KamalSh03012772) reported 55 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  mr lindsay mcdowell (@lmcdowell106) reported 59 minutes ago from Leeds, England

  @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

• 
  Marcus UK (@MarcusUK5) reported 60 minutes ago from Leeds, England

  When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon | The Cogges Gardener (@coggesgardener) reported 7 minutes ago

  Hi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? 🙏

• 
  simon withers (@KalEl_WBS) reported 8 minutes ago

  @virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!

• 
  Jim Scoones (@JimScoones63961) reported 10 minutes ago

  Jus a quick complaint to Sir Richard Branson , to mention on the new tv 360 Virginmedia now makes it so u have to press 7 buttons just to change channel....... i dare say the Rothbaby Boyz r really the problem , but it needs seding.... innit Cheers. 🙄😒😑🤪🥳

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 11 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  fran (@Jolilfred) reported 15 minutes ago

  @LapChallenge The commentators are the worst I’ve ever heard, just talk waffle. Also see more of them than the actual sports. Where’s the options to watch different events? I thought it was an option but doesn’t work for me at all on virgin media annoying af

• 
  MrsH 🦅 (@Hughesy_B) reported 15 minutes ago

  @IanWaghorn @virginmedia That's awful mate 😔

• 
  Berk (@trapdoor456) reported 18 minutes ago

  @njjea @MrsGuiltyRage @virginmedia I went on a compare site & looked at reviews for stability & customer service etc Tbh with the shite ive had with Virgin the last 6 months, id have gone with Big Bobs Bastard Broadband to get away from em!

• 
  Jonathan Cantliff (@cantliff9) reported 19 minutes ago

  @virginmedia so, broadband issues in my area which means the connection as been hit and miss, just went on to check the service status for an update and it cannot find my account, how do you manage to makes things worse every time?

• 
  Jan Hobbs (@CleanzineEditor) reported 24 minutes ago

  @virginmedia been locked out of webmail since 22 May. Supposedly repaired & reset but though I can now get into my account I STILL can't access webmail. Still showing Forbidden 403 despite my tech expert working on it several hrs today. 9 WEEKS! Paying £133.50/mth. HELP PLEASE!

• 
  Andy Darby (@andyredjedi) reported 26 minutes ago

  What is the internet problem in LE3 it has been intermitant for 3 days now. Router keeps going off. @virginmedia