Virgin Media Outage Report in Great and Little Preston, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great and Little Preston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great and Little Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Great and Little Preston, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Leeds, Castleford, Batley, Tadcaster, Dewsbury and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Internet | |
| Wakefield |
Internet | |
| Leeds |
||
| Leeds |
Internet | |
| Castleford |
TV | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great and Little Preston, England
Latest outage, problems and issue reports in Great and Little Preston and nearby locations:
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rahil Butt
(@RahilB_24) reported
@virginmedia I also have a complain reference number. Is there anything you can do with that? Or once again, no way you can help no matter what evidence I have?
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Ian Smith
(@Dubainosaurus) reported
@virginmedia I keep pointing out in my calls to the customer service team that it will be the cable from the road to the house. New technology/cable outside. New technology/cable inside - however from path to house using existing cable over 20/25 years old! Change that to RG11 = Fixed!
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DILRAJ
(@dilrajsachdev) reported
One thing I learned about @virginmedia , when they give date for something , NEVER trust or rely on it.
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Gogo
(@GogoHimself) reported
@virginmedia Well not me but my dad but recently we had problems with the payments so I'm just trying to get us in contact to talk to someone
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stephanie albanese
(@stephaniealban1) reported
@virginmedia Absolutely and it was paid. Now we are getting more bills with late fees attached and customer service refuse to talk to us until we pay it!
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Bina Kantaria
(@binakantaria) reported
@virginmedia It just takes one poorly trained agent to ruin the customer's experience. My experience today has definitely been poor and my perception of the service has gone from bad to worse. Lets see what happens next....
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Bina Kantaria
(@binakantaria) reported
@virginmedia It takes only one poorly trained agent to ruin the customer experience. This happened in the first 3 minutes of the call. Lets see what happens next...
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stephanie albanese
(@stephaniealban1) reported
@virginmedia Ongoing for nearly two months and have spent a lot of time in phone calls trying to resolve the issue. But we’re not paying money that is not owed!!
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Darthspence🌟
(@darthspence) reported
@Prownage_T @virginmedia cheers man I have just submitted a report, I aint even that fussed about the money although would be cool if they could get it back. Just pissed off with the overall service
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cheryl pearce
(@CherylPearcePR) reported
@virginmedia I’ve raised a complaint with virgin media over a week ago and haven’t heard back. How do I speak to the complaints team. Customer care say they can’t see details