Virgin Media

Virgin Media Outage Report in Woodlesford, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woodlesford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodlesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Woodlesford, City and Borough of Leeds, England 11/15/2024 10:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Woodlesford, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Dewsbury, Cleckheaton, Wakefield, Wetherby, Batley, Liversedge and Mirfield.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Woodlesford, England

Latest outage, problems and issue reports in Woodlesford and nearby locations:

  • petershaw1984 peter shaw (@petershaw1984) reported from Dewsbury, England

    @virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t

  • organised Shay (@organised) reported from Wakefield, England

    @daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness

  • KevinHylton1 Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England

    @virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.

  • uLtImAtE_hAzArD UH Modz 🇬🇧 #NoCrew 🇵🇱 (@uLtImAtE_hAzArD) reported from Wakefield, England

    @virginmedia wtf all dat have issue with network gone back all day

  • charlottegrifff charlotte griffiths (@charlottegrifff) reported from Dewsbury, England

    @comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Tried this and nothing but an automated service which is no help whatsoever.

  • karls2121 Karla (@karls2121) reported from Leeds, England

    Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph

  • LewisH90 Lewis H (@LewisH90) reported from Darton, England

    Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Arsenal80100232 ArsenalArsenalArsenal (@Arsenal80100232) reported

    @virginmedia I’m not asking you to arrange a call. I’m asking you to contact someone that works for you and ask them to call their customer.

  • Melfilmfan Mel Jones (@Melfilmfan) reported

    @virginmedia No the same. Can you please send an engineer here tomorrow to fix. The problem is that we need boosters for upstairs! The problem is upstairs. The tv aerial man who came to put our tv in told us we need boosters /ethernet cable upstairs. I explained this days ago to customer ser.

  • philwoodford philwoodford (@philwoodford) reported

    @virginmedia @Xtazee Yes, resolved now, thanks. But as you'll see from comments from others on Twitter, there is an ongoing problem with blueyonder and other legacy email addresses like ntl just suddenly dropping. This involves resetting passwords and sometimes waiting for the service to resume 😟

  • BillGlassup Bill Glassup (@BillGlassup) reported

    @virginmedia @CTSI_UK @OmbudServices So my Virgin Media landline is not working and the earliest they can get an Engineer to me is 7 days away - UNLESS I take an upgrade and then I can have an Engineer visit in 24 hours! What appalling customer service!!

  • dianaisadina Diana Pavel (@dianaisadina) reported

    @virginmedia are there any known issues with Wifi in Kilburn? My wifi stopped working today and the router is flashing green

  • Arsenal80100232 ArsenalArsenalArsenal (@Arsenal80100232) reported

    @virginmedia …that isn’t helpful. It’s virgin media service. Do you have an email or someone I can reach out to to request someone reminds her to call me. I spent nearly 1.5 hours on the phone with her yesterday getting this sorted.

  • Arsenal80100232 ArsenalArsenalArsenal (@Arsenal80100232) reported

    @virginmedia we agreed a new contract last night. She was having technical difficulties and so we agreed to speak today at 4pm to finalise a related issue regarding mischarged items. Can I give you her first name and department and you can remind her to call me please?

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported

    @CitizensAdvice @virginmedia Thank you for replying. I was sure it was not legal thanks to the Government website. It turns out there was a pretty woeful misunderstanding by one of Virgin's customer service reps. It was sorted by their manager.

  • izzie_xox Isobel Bannister (@izzie_xox) reported

    @virginmedia Surely for a mess that you made as good customer service you would put me as a priority. Not for the same date as an installation of brand new customers that haven’t already waited?

  • nayeema1 Nayeema Mehjoor (@nayeema1) reported

    @virginmedia what is wrong with your internet? Is it down? Can u find it out asap. Last one hour has become nightmare for us in SE12 Uk.