Virgin Media

Virgin Media Outage Report in Woodlesford, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woodlesford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodlesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Woodlesford, City and Borough of Leeds, England 03/28/2024 11:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Woodlesford, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Mirfield, Batley, Dewsbury, Wakefield, Castleford, Liversedge, Pontefract, Wetherby, Knottingley and Guiseley.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Woodlesford, England

Latest outage, problems and issue reports in Woodlesford and nearby locations:

  • 28gem Gem 💎 (@28gem) reported from Wakefield, England

    I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service

  • nickiwardle69 Nicki Wardle (@nickiwardle69) reported from Guiseley, England

    @virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Leeds, England

    @JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.

  • Mr_Mark_Taylor Mark Taylor (@Mr_Mark_Taylor) reported from Kirkburton, England

    Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.

  • LagstoneHall Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia is down. Again!!! Shocking service for a rip-off cost!!

  • SophieVPeel SvP💙💛 (@SophieVPeel) reported from Leeds, England

    4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!

  • LouisJSharpe Louis Sharpe (@LouisJSharpe) reported from Leeds, England

    @virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.

  • MarcusUK5 Marcus UK (@MarcusUK5) reported from Leeds, England

    When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia

  • 0ssettTerrier Paul (the original Ossett Terrier 🐶) (@0ssettTerrier) reported from Ossett, England

    @carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky

  • hass770 Hassan Farooq (@hass770) reported from Leeds, England

    @kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.

  • AdventuresofBT Ben Turner 💥 (@AdventuresofBT) reported from Leeds, England

    @virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TrusteeAsian Suraj (@TrusteeAsian) reported

    @virginmedia who designed your pathetic policy of 48 hours outage for reimbursement? How about you reimburse my daily rate for loss of service constantly?

  • Calliekinz10 Caz Morris (@Calliekinz10) reported

    @virginmedia is there a known issue in thr DA1 3DL area? Our internets down?

  • Feeney83ad bave deam (@Feeney83ad) reported

    @virginmedia I will wait to see how this problem is dealt with one last time before I decide enough is enough.

  • iMattSmart Matt Smart (@iMattSmart) reported

    @virginmedia No, not at all. Just told to do a pinhole reset, which seemed to have fixed the intermittent problem that was happening every 5 mins, but now we're back to once every hour.

  • taxilez taxilez (@taxilez) reported

    @virginmedia I’ve done everything asked it works for about a day then back down I have to reboot at least once a week neighbours don’t have the same problem. Convinced it’s the hub but asI said without the wired speed check nothing done

  • TerryBpne Crazy Corner (@TerryBpne) reported

    @virginmedia Still on going. Estimated repair time 4pm. Causing issues for myself and child both currently isolating and needing Internet access for work & home school.

  • stalbans_nick Nick J Silverstone (@stalbans_nick) reported

    @virginmedia You are a joke! I get 3 letters in the post telling me service will be offline on 25th for day for upgrade and then you do it a week early with no notice just when I really need it! #CustomerService errrr no!

  • James_Carpenter James Carpenter (@James_Carpenter) reported

    @virginmedia i have no internet service in DA7. What is the issue and when will it be resolved?

  • Its_Ciaron Gallon of Magnet (@Its_Ciaron) reported

    @virginmedia Hi, when we spoke about my last issue I was told that my services would be reinstated and the outstanding balance would be cleared, yet I have received a letter asking for the balance. Can you confirm what has happened please?

  • AnthophilaGuard Steven Fawcett (@AnthophilaGuard) reported

    @virginmedia What happens when I request a STAC and it is not used by another provider? isn't it just cancelled and I stay a customer?