Virgin Media Outage Report in Woodlesford, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodlesford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodlesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woodlesford, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Dewsbury, Cleckheaton, Batley, Liversedge, Knottingley, Castleford, Wakefield, Pontefract, Mirfield and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Dewsbury |
Internet | |
| Cleckheaton |
Wi-fi | |
| Leeds |
Wi-fi | |
| Dewsbury |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Woodlesford, England
Latest outage, problems and issue reports in Woodlesford and nearby locations:
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Gareth Smith 🇬🇧
(@Gstraitz) reported
from
Leeds, England
@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
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anne l
(@annie7hudds) reported
from
Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Jamie Whalley
(@jamiewhalley87) reported
from
Wakefield, England
@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Judge Drokk | Mark Hellewell
(@JudgeDrokk) reported
from
Darton, England
@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
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★ Kay ★
(@MissModette) reported
from
Leeds, England
@RestartCarl @virginmedia BT are just as bad.
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Md Yuzaiful Md Yusof
(@Yuz6Yusof) reported
from
Leeds, England
Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Vid
(@vid_mitra8) reported
from
Leeds, England
Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
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Martin Lowrie
(@ringroads) reported
from
Leeds, England
@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Paul Knowles
(@ScampyFryNinja) reported
from
Drighlington, England
@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Paul Waite
(@plrw2010) reported
from
Leeds, England
@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Myke
(@mykorl) reported
Hi @virginmedia are we allowed to change ISPs due to this outage? It’s been a few days now with no announcement or word on what’s happening.
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Graham McLeod
(@DrGMcLeod_Leeds) reported
@virginmedia I’ve already done all the things suggested on your help pages and looked for help in the community. This is a network issue, and you seem to be giving us all the runaround about it. When we signed up we were told about compensation should speed be below 115 3 days running, so?
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Rebecca Kidd
(@Rebecca_K2017) reported
@virginmedia so.. I finally got through after waiting 50 minutes on hold, to only be told I cant change to a broadband only package from my existing because its either 100 mb for 49.50 (loyalty discount.. pfft) to stay on my existing, or its 500 mb for £44.99 new customer! Joke!
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Christina Patterson
(@queenchristina_) reported
@ViewforthHE @cynthia83225666 @virginmedia The absolute worst
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Ben Tulip
(@ben_tulip) reported
@virginmedia I can confirm this is the case and an advisor in your Fault department confirmed it and said it was known and is currently been addressed in house. Your engineer also told us that this is common in most of his call outs where low speed is a problem.
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A.abu
(@Aabu21480992) reported
@virginmedia No fault you disconnected my previous provider and left me out to dry with no service
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jimda1
(@J4mesda1) reported
@virginmedia If I cancel my direct debit will this end my contract?
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SJT
(@siiidjung) reported
@virginmedia when is the internet going to be fixed in Ub5 area?!! It’s been down for 2 days ... some people are working from home .
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caroline gray
(@g_carrie21) reported
@virginmedia No and as I've said the signal is fine except when is switched off which is a regular occurance this week and not acceptable. Please Dvice how we contact the tech team when your 150 line is constantly engaged and 0345 kicks you out again and again.
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Simon Pawson
(@SimonPawson) reported
@virginmedia I'm sorry but a nine hour delay is unacceptable. You need to put in place proper solutions when charging customers a lot of money, for a service not fit for purpose.