Virgin Media Outage Report in Woodlesford, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodlesford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodlesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 11: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woodlesford, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Normanton, Liversedge, Dewsbury, Mirfield, Castleford, Wakefield, Ossett, Cleckheaton, Heckmondwike and Guiseley.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Phone | |
| Batley |
TV | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodlesford, England
Latest outage, problems and issue reports in Woodlesford and nearby locations:
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James Nemeth
(@James1Nemeth) reported
from
Leeds, England
@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone
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jim petticrew
(@jimp1822) reported
from
Leeds, England
@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!
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Alistair
(@Alistair_____xd) reported
from
Leeds, England
@virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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scott
(@74Scottclarke) reported
from
Wakefield, England
@virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginnightmare @virginmedia I’ve gone to @BBCWatchdog you should do too! And the more of @virginmedia customers complain they might have to actually do something! And to stop their so called customer services lies! They need to held accountable for what they do and in many cases don’t do.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IVE Qeezyxo
(@Qeezyxo) reported
every cc virgin media goes to **** it’s so boring I’m sat on 20% packet loss
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Sitanium
(@SJTaylor80) reported
@virginmedia how can I speak to a human about my bill, I have been on a 3 hour WhatsApp conversation with 4 bots/people, it’s an absolute joke, terrible customer service!
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Elis James
(@elisjames) reported
@virginmedia Total loss of service. I’m going to switch providers when I’ve got time to find out which the best one in our area is. In my old house I hadn’t had a single problem in five years. It wasn’t as quick as the speeds Virgin promise, but it never failed
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Tech Express 7849
(@7849Tech) reported
@virginmedia Media service as I had it at old House moved it to the new one with help from my support network and they messed it up to a flat that I not living in so need to know what to do I already checked to see if my flat can have it and it can't I do want to keep it but don't know
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Jules
(@Jules77936724) reported
@virginmedia We know there is a problem. The link aaid there was a problem and we spoke to someone in another country about the problem but the problem persisited past 24 . The postcode is RG2 8PW.
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Andrew.Falconer
(@FalconerBorgars) reported
@virginmedia Have tried resetting Super Hub 3 a couple of times and got green wifi light, green power light and flashing green up/down arrows.
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keatsie 💚🤍💜
(@keatsie777) reported
@virginmedia broadband has been terrible for the last 3 days. My work depends on a connection. There’s a Toob box outside my house. I’m tempted to call them.
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🚀 LIVE NOW 🚀 - Space Wolf!
(@Lupos_Gaming) reported
@virginmedia have absolutely awful service! At this point i want a full refund back and I'll most likely be going back to BT! Inconsistent network, constant drop outs. Absolute piece of **** company. Just saying facts.
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Tech Express 7849
(@7849Tech) reported
@virginmedia hi they I need some help and advice on an order that was done but now I checked it and think it might have to be sorted out but don't know
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Moomin
(@Moomin7137) reported
@virginmedia Sooo disappointed I can not use my hearing aids correctly, has no WiFi since Thurs and no engineer til Monday evening. The customer service dept is no use whatsoever, after talking to 3 different staff, and took over an hour. Would not put me through to a manager.