Virgin Media Outage Report in Thorner, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thorner, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Thorner, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Batley, Normanton, Dewsbury, Leeds, Cleckheaton, Harrogate, Liversedge, Pudsey and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Phone | |
| Batley |
Internet | |
| Batley |
Internet | |
| Normanton |
Internet | |
| Batley |
||
| Normanton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Thorner, England
Latest outage, problems and issue reports in Thorner and nearby locations:
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time
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Linda Precious
(@Lindyprec) reported
from
Swillington, England
@virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roger G
(@RogerG83019966) reported
@LozzaFox @virginmedia I did over 5 hours last week, still have a problem and got hung up on twice after waiting nearly 2 hours!!
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matt
(@Matt_Thorpe92) reported
Imagine renting Tenet only for the WiFi to go down. Sort it out @virginmedia
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Hannah Clements-Patrick
(@hannah_cp_) reported
apparently getting in touch with Virgin Media to cancel your wifi contract is harder than all the Herculean labours combined
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warren tomes 💙
(@woztomes) reported
@walton_tony @virginmedia @virginmedia come on sort it out. People need to work and you clearly don’t give a 💩. Your contractors who dug the roads up in our village were awful by the way, made a mess and were VERY rude to people.
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Nick La-Tam-Sing
(@MOOSEMOUNT22) reported
@LozzaFox @virginmedia I'm Virgin "customer" their service is terrible I spent 2 hours waiting then finally you get to a call centre in the Philippines! What a nightmare the best way to get through tell you wish to upgrade I tried it 3 times hey presto!
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christian torch
(@christorch5) reported
@virginmedia internets been cut off again why should we pay for your service? we dont get wifi 90% of the day
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Abdurrahman
(@_AbdurRaahman) reported
@virginmedia Why is my internet so slow even though I have the M200 package?
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Xyphoe 🕹😎👍
(@xyphoe) reported
@virginmedia Virgin for the love of god. PLEASE. It's been over 8 hours now. I have a shift at work to do from home. Your Status Page still says 'no issues' and can't speak to anyone on the phone. DM me for my details.
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Hubeyh
(@hubeyh29) reported
@virginmedia so my Mum is a pensioner, been a customer of Virgin Media for 10 years. Mum is Clinically Extremely Vulnerable, and living alone. She takes out wifi so she can see/hear loved ones. £30 set up fee, really, to press a button at Virgin HQ?
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ed francis
(@pompeyhedge) reported
And #VirginMedia is down again!