Virgin Media

Virgin Media Outage Report in Thorner, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thorner, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Thorner, City and Borough of Leeds, England 02/02/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thorner, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Harrogate, Wakefield, Cleckheaton, Normanton, Dewsbury, Heckmondwike, Pontefract, Yeadon, Castleford and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley TV
United KingdomLeeds Internet
United KingdomHarrogate Phone
United KingdomWakefield Internet
United KingdomBatley E-mail
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Thorner, England

Latest outage, problems and issue reports in Thorner and nearby locations:

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • philjh1975 Phil Hardaker (@philjh1975) reported from Shadwell, England

    @virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

  • harryd20200 Haz (@harryd20200) reported from Wakefield, England

    @virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.

  • D1e9a7n8o Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow

  • pjam62 Phillip Jameson (@pjam62) reported from Gildersome, England

    @virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.

  • revdjollyjohn John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

  • D1e9a7n8o Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @richardbranson How about you “race” to improve your shit Virgin Media services

  • BuntysBoutique Bunty's Boutique (@BuntysBoutique) reported from Gildersome, England

    @virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.

  • trickyr1 Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

  • adamptr92 Adam Potter (@adamptr92) reported from Gildersome, England

    @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

  • Lindyprec Linda Precious (@Lindyprec) reported from Swillington, England

    @virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

  • SimpleBrummie Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.

  • charldimond Charlotte 💎 (@charldimond) reported from Leeds, England

    @virginmedia No broadband LS134SX - have run test and checked service status to no avail.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wez01 Wesley Cook (@wez01) reported

    @virginmedia the broadband is down again!

  • SmoothBrainOwen 🌸🌻Owen🌻🌸 (@SmoothBrainOwen) reported

    @virginmedia Mine is still down in SW London.

  • jorddav5 Jordan Davies (@jorddav5) reported

    @virginmedia why you lying? Your services aren’t up and running, your website isn’t working, your apps aren’t working! Sort it out or atleast answer to why it’s still down!

  • SarahChadwick4 Sarah Chadwick 💙 (@SarahChadwick4) reported

    @virginmedia Down again now!!

  • jasonkneen Jason Kneen (@jasonkneen) reported

    Up and down again @virginmedia — what is your problem today???

  • Maxwell_Spiers Cor Blimmais (@Maxwell_Spiers) reported

    @virginmedia and yet again the broadband is down. Someone really has messed you up today, haven't they?

  • MartinWilko Martin Wilkinson (@MartinWilko) reported

    @virginmedia Gone down again, your service status page gives an error. Could we have an update please??

  • Peter__K__ Peter K (@Peter__K__) reported

    @virginmedia Now your web site not working at all. No service at all.

  • azureith1 azureith (@azureith1) reported

    @virginmedia yo **** is down again man I was tryna bust and my wifi went out😪

  • asaguil pimboy2 (@asaguil) reported

    @virginmedia Down again