1. Home
  2. Companies
  3. Virgin Media
  4. Thorner
Virgin Media

Virgin Media outages and service status in Thorner, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Thorner, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 14, 3:24 PM GMT+1.
  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 11% TV (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thorner, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorner, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thorner, England

The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Leeds, Pontefract, Dewsbury, Cleckheaton, Harrogate, Liversedge, and Pudsey.

CityProblem TypeReport Time
Batley Internet 59 minutes ago
Batley Internet 3 days ago
Batley Internet 3 days ago
Batley Internet 3 days ago
Normanton Internet 3 days ago
Batley Internet 3 days ago

Nearby cities with recent reports

Batley

13 recent signals

59 minutes ago
Normanton

3 recent signals

3 days ago
Leeds

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Thorner, England

Latest outage, problems and issue reports in Thorner and nearby locations:

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

  • mattwillward
    Matt Ward (@mattwillward) reported from Castleford, England

    @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

  • mmwgreen
    GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported from Kippax, England

    @virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

  • MatthewJP2014
    Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • LagstoneHall
    Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .

  • bradydavidjohn
    David John Brady (@bradydavidjohn) reported from Leeds, England

    @virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...

  • ScampyFryNinja
    Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • FranNamStyle
    FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • andy_english
    Andrew English (@andy_english) reported from Dewsbury, England

    @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

  • 19stacey83
    Stacey Mcintyre (Sam McIntyre) (@19stacey83) reported from Swillington, England

    @virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • Carlianleeds
    LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • sneakybutcha
    Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England

    @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • S_Herbie
    Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported

    @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract

  • MarcReacts
    Marc Adams Reacts (@MarcReacts) reported

    @virginmedia hi I have an issue tried to dm you my account is down please help

  • dandufton
    Daniel Dufton (@dandufton) reported

    @virginmedia My VM account has been locked out 'for security reasons' for over three weeks. I called the number given and was told it has been escalated to the techteam. Now three weeks on and I've heard nothing. Trying to chase on the phone but been on hold 25 mins. Help!

  • AaronHudsonUK
    Aaron Hudson (@AaronHudsonUK) reported

    @virginmedia @TelfordMemories Mine went down last night and despite it coming back on today the speed right now is 146mbps when I pay for a gig.

  • JJRussell95
    Joshy R 🌒 (@JJRussell95) reported

    @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    @virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?

  • AaronHudsonUK
    Aaron Hudson (@AaronHudsonUK) reported

    @virginmedia - TV and internet is down again, any issues in the Peterborough area?

  • DiabloDame1
    IrishWill (@DiabloDame1) reported

    @virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?

  • ruthmpayne
    Ruth Payne (@ruthmpayne) reported

    @TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!

  • MartinLawton
    Martin Lawton (@MartinLawton) reported

    @virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse