Virgin Media outages and service status in Killinghall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Killinghall, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 8, 9:50 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Killinghall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Killinghall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Killinghall, England
The most recent Virgin Media outage reports came from the following cities: Harrogate, and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
|
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Internet | 5 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Killinghall, England
Latest outage, problems and issue reports in Killinghall and nearby locations:
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Emma Harvey (@em606) reported from Harrogate, England@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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Andrew Davies (@leftfield289) reported from Ilkley, England@richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.
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christine morgan (@cemorgan) reported from Harrogate, England@virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Katie Greig (@KatGreig) reported from Bingley, EnglandI have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Mike Sunley (@4everrail) reported from Harrogate, England@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Jack Clarkson (@jacksplats) reported from Guiseley, EnglandIf your thinking of having internet with @virginmedia I would 100% urge you not to!!! Never works correctly and they just say sorry and credit you. #notgoodenough
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Carl Waring (@carlwaring) reported from Knaresborough, England@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
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Lord North (@LordNorth) reported from Harrogate, England@virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia my wifi has been down since Friday and i cant get through
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Richard Parker (@Ripark114) reported from Pannal, England@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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Andrea Simon (@AndreaLSimon) reported from Staveley, England@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
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Martin Chalk (@mcchalk) reported from Bingley, England@virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.
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Mike Robertson (@Mikeyrob73) reported from Bingley, EnglandHey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service
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James Wall (@JamesWall67) reported from Harrogate, England@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Nicki Wardle (@nickiwardle69) reported from Guiseley, England@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FoundNemo (@NemoH666266) reported@virginmedia @D4N7O Well, it is down @virginmedia. Isn't just a massive coincidence now is it? Lol
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Karen (@KarenLancs) reported@O2 @virginmedia had no internet since 7am - intermittent signal! Now says no broadband issues, but still cannot connect - PR5 area - please sort it out!
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Catherine Jeffery (@cathypops2010) reported@virginmedia @D4N7O It’s not working in the Oldham area either but it’s working for Sky customers
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Heathcliff (@heathcliffom) reported@dkitwood virginmedia customer service is the worst . I ditched them a couple of years ago but they really made if difficult
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just ferne|Dee Luxe Fav 🤎🌱📸🇹🇹 (@tgifpng) reported@ItGabby_ @virginmedia Damn you just took me back to the virgin mobile days, used to buy hella ringtones lmaoooo
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Ceiri 🧡 (@cw_fc26) reportedVirgin Media Update: Engineer turned up (my husband missed his call) and said I shouldn’t be here… outage on Sky’s end apparently. Let’s hope it’s fixed for Saturday 🤞🏻
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Elaine Walsh (@mabaker_moz) reported@virginmedia here we are again … wfh and it’s been impossible since lunch time. Dublin 6W area . When is expected return to service ? Service checker says there’s a fault
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John Bhoy Walton (@walton_bhoy) reported@virginmedia No i am going to i said to the call handler i dont believe a word anyone connected to your company says anymore i took a day off work and was told it was fine. I am paying for something which seems to be known there is an issues which are not getting fixed
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FoundNemo (@NemoH666266) reportedI'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work
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Brown (@BrownyanYK) reported@littlemankay Hoping it can be gotten with virgin media too again (yes that's a real wifi network)