Virgin Media Outage Report in Killinghall, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Killinghall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Killinghall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Killinghall, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Yeadon and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Yeadon |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Killinghall, England
Latest outage, problems and issue reports in Killinghall and nearby locations:
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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Emma Harvey
(@em606) reported
from
Harrogate, England
@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
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Emma Harvey
(@em606) reported
from
Harrogate, England
@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@jamie5815) reported
@virginmedia So I can potentially waste another few hours of my life that I'll never get back where this could have been sorted on the the 26/3 roughly 1730 and yous want me cal on my time on mums Day,contract finishes next month and yous will be hiting me with a major increase
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Sarcasism
(@prasadtungar) reported
It seems customer are being fooled as @bt_uk at least pick customer calls. Customer are least of concern for @virginmedia how pathetic a company can go? They have all excuses for not helping customers. @LutzSchueler this is frustrating.. hope u r not facing this issue
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Alan Whitehead
(@nffcbigalan1978) reported
@virginmedia I genuinely don’t know what to do any more. I’ve reported the problem so many times and been told the lie every time. I’ve tried making a complaint to no avail. I’m stumped with none operative internet and no one at virgin media cares enough to call me and try and resolve it
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Radar68
(@Radar68) reported
@virginmedia I call the number, confirm postcode and phone number. Select broadband problem and it says there is an engineer booked. Press 1 to check/change or check via app. I did the press 1 last night but lines closed. Nothing in app. No appointments.
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SHARKY GAMING
(@sharky_1_) reported
@virginmedia It fix now but no Internet for well over 12 hours is not acceptable. I spoke to a sale advisor the other day about my account. She said even tho I have a unlimited downloads But cause I went over a certain amount they admit throttling my Internet speed.
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dazza
(@Darren62418893) reported
@virginmedia service gone down in westhoughton, bolton. No tv or Internet
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Paul Lee
(@Paul_dtp_666) reported
So @virginmedia was going to get some grief from me for saying my package was going to be sent yesterday and then no showing... Then I saw it was being delivered by @YodelOnline and now I know it will be a few days or it's in a bush down the road or something.
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Mike Gammack
(@GammackMike) reported
@virginmedia I keep getting DOS denial of service messages and letters yet I have done all of the things you tell me to do! Is this an error on your side
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CMB77💙
(@ChriMBow) reported
@jamie5815 @virginmedia Virgin Media are the worst......proven by those pointless replies that do nothing to help you!!!! Least they can do is get someone to ring you🙄🙄
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WizzG/Brandon
(@OfficialWizzG) reported
@virginmedia good morning, our broadband has been disconnected since 12.45am this morning, I'm having to send this tweet as ive got 3g (and can't load pages) I'm unable to phone anyone because my signal is so poor