Virgin Media outages and service status in Killinghall, England

Problems in the last 24 hours in Killinghall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Killinghall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Killinghall, England

The most recent Virgin Media outage reports came from the following cities: Ripon, and Harrogate.

City	Problem Type	Report Time
Ripon	Internet	3 days ago
Harrogate	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Killinghall, England

Latest outage, problems and issue reports in Killinghall and nearby locations:

• 
  Tom Whewell (@TonzerWee) reported 4 minutes ago from Guiseley, England

  @virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.

• 
  DEBBI KELSEY ⚡️ (@debbi_kelsey) reported 5 minutes ago from Harrogate, England

  @virginmedia No. I don’t have a reference number and my complaint is about the bill!

• 
  👻 Ghosty Goo 👻 (@ataraxianautist) reported 8 minutes ago from Guiseley, England

  @virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.

• 
  Nicholaus Lamming (@sneakybutcha) reported 11 minutes ago from Harrogate, England

  @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

• 
  Steven Amani (@steven_amani) reported 18 minutes ago from Harrogate, England

  @MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage

• 
  Tyler-James Ltd (@T_J_PetSupplies) reported 29 minutes ago from Ilkley, England

  @virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!

• 
  Andrew Davies (@leftfield289) reported 34 minutes ago from Ilkley, England

  @richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.

• 
  Stu Annakin (@SAnnakin16) reported 37 minutes ago from Killinghall, England

  @virginmedia customer service absolutely diabolical.

• 
  David McCormick (@DavidTMcCormick) reported 39 minutes ago from Harrogate, England

  Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

• 
  Lisa Lavelle (@Lisalav22) reported 39 minutes ago from Guiseley, England

  @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 40 minutes ago from Harrogate, England

  @virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.

• 
  Mosaicmania (@francesktaylor) reported 41 minutes ago from Otley, England

  @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

• 
  Susan Turner (@GazaniaGal) reported 42 minutes ago from Wetherby, England

  @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

• 
  bizzzz (@hizzyrasks) reported 46 minutes ago from Harrogate, England

  @virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light

• 
  Julian Monaghan DLG (@J_Monaghan_DLG) reported 48 minutes ago from Harrogate, England

  Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

• 
  Martin Chalk (@mcchalk) reported 51 minutes ago from Bingley, England

  @virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.

• 
  Tony Preston (@tapreston) reported 53 minutes ago from Harrogate, England

  @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

• 
  Stu Annakin (@SAnnakin16) reported 53 minutes ago from Harrogate, England

  @virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?

• 
  Richard Parker (@Ripark114) reported 55 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  Jack Clarkson (@jacksplats) reported 59 minutes ago from Guiseley, England

  If your thinking of having internet with @virginmedia I would 100% urge you not to!!! Never works correctly and they just say sorry and credit you. #notgoodenough

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Bagshawe (@LouiseMensch) reported 4 minutes ago

  @Benleo @virginmedia In America they would have been hit with a bunch of class action lawsuits already but the best you can do is probably make a complaint to a regulator.

• 
  Dave (@DaveWW1877) reported 8 minutes ago

  @virginmedia Joke Customer Service.

• 
  anubisgate (@anubisgate1977) reported 17 minutes ago

  @Benleo @Iwontcalmdown @virginmedia They really are the worst company got rid of them finally but they still kept taking money.

• 
  Chris Hobbs (@obbsie) reported 21 minutes ago

  @virginmedia I just tried to contact you remotely re my TIVO box & the changeover. Your Terri bot clearly couldn't deal with it. My whole computer then froze completely followed by a page of Chinese writing before the computer telling me there is a problem & rebooted itself. Will I have to wait four hours on the 150 landline as I did the other day before giving up.

• 
  C (@Speed2684_) reported 21 minutes ago

  @virginmedia Broadband outage which is causing my ring doorbell not to work

• 
  Elite Akash (en elite class) (@AkashElite1) reported 28 minutes ago

  @virginmedia @fernrix I once had virgin broadband and thank god I didn’t renew my contract. Your customer service is pathetic !

• 
  Manavmeet Singh (@Manavvv31) reported 30 minutes ago

  @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo

• 
  Carrie (@IamCarrieagain) reported 30 minutes ago

  @virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.

• 
  Richard (@xTHEDROIDx) reported 31 minutes ago

  @virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.

• 
  Jane V Carroll 🇬🇧 (@JaneVCarroll) reported 31 minutes ago

  @mickharkin68531 @virginmedia The Service User Department