Virgin Media Outage Report in Killinghall, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Killinghall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Killinghall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Killinghall, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Wi-fi | ||
TV | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Killinghall, England
Latest outage, problems and issue reports in Killinghall and nearby locations:
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Stu Annakin (@SAnnakin16) reported from Killinghall, England
@virginmedia All this link does is ask me to sign in which I’ve done- no web chat
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Stu Annakin (@SAnnakin16) reported from Harrogate, England
@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Stu Annakin (@SAnnakin16) reported from Killinghall, England
@virginmedia customer service absolutely diabolical.
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Hoppywba (@hoppywba) reported from Leeds, England
@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
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James Wall (@JamesWall67) reported from Harrogate, England
@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Hannah Louise (@Hannahlufc) reported from Leeds, England
@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Dean Gledhill (@deangledhill) reported from Leeds, England
@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
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Dean Gledhill (@deangledhill) reported from Leeds, England
@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England
@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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james Staniforth (@leedsfan91) reported from Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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Lord North (@LordNorth) reported from Harrogate, England
@virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England
@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England
@virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am
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Nigel Jolly (@Nigel_BigNn) reported from Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England
@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England
@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Matthew Preston (@MatthewJP2014) reported from Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Michael Edwards (@MENorthAffinity) reported from Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England
@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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B o b W o o t t o n (also on BlueSkyj (@bobwootton) reported
Looking like a fairly major @virginmedia broadband service outage today. Even the website and diagnostics aren’t functioning
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Roh Yakobi (@RohYakobi) reported
Got to say for a millionth time, @virginmedia is awful. Just awful.
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Legal Eagle. (@ACLegalServices) reported
@virginmedia Had new 5 box fitted 2 weeks ago giving great results ( 135mbs) by your brilliant engineer, but service appears to drop out for a few minutes quite often. Otherwise OK.
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Farai Pfende (@FPfende) reported
@virginmedia I’ve sent a DM & screenshot to show you the error message I’m getting. Judging by X this is not a new problem to you as lots of people have shared same problem. I hope this means you have a ready & quick solution. Many thanks.
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Kay Thomas (@mrswoodwoose) reported
@virginmedia id like compensation for intermittent broadband. It's unfair that you expect me to put up with even worse service in order to get compensation. Luckily 8 have a work phone with @LebaraMobileUK so able to hotspot. What am I paying you for?
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Josh Hamilton (@jkhamilton22) reported
@virginmedia switched to you less than a month ago for M125 fibre. Worst internet service I've had in my house in 8 years. More drop outs in one month than I've had in the last 8 years. How do I resolve this?
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Kay Thomas (@mrswoodwoose) reported
@mccliam396035 @virginmedia Came back up and gone back down..as it's been doing for weeks now. They seem unable to repair
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Kay Thomas (@mrswoodwoose) reported
@virginmedia your down detector isn't working and I'm still getting intermittent inter. Radio drops in and out!
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Lee W1875 - #FEA (@LeeW1875) reported
@kwn_photouk @virginmedia Its common for broadband to go down at these hours. Its when they do updates etc. As its not peak time. Will only effect a smaller number of customers. It'll be back soon!
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Amir Noorali (@amirnoorali) reported
@virginmedia is there any reason my internet is super slow and has been cutting out all day? Been like this now a few days and your call centres are a joke