Virgin Media outages and service status in Killinghall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Killinghall, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Killinghall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Killinghall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Killinghall, England
The most recent Virgin Media outage reports came from the following cities: Harrogate, and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate
|
Internet | 12 days ago |
|
Harrogate
|
Internet | 12 days ago |
|
Harrogate
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Killinghall, England
Latest outage, problems and issue reports in Killinghall and nearby locations:
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Mosaicmania (@francesktaylor) reported from Otley, England@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Carl Waring (@carlwaring) reported from Knaresborough, England@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Ian Wilson (@IanWilsonB2A) reported from Collingham, England@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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Stu Annakin (@SAnnakin16) reported from Harrogate, England@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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christine morgan (@cemorgan) reported from Harrogate, England@virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Phil Hardaker (@philjh1975) reported from Shadwell, England@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Rachel Hatfield (@rosiehat) reported from Ilkley, England@virginmedia Wow it’s been terrible all day and you had an outage last Monday @vmbusiness
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Steve Phillip (@Linked2Steve) reported from Pannal, England@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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Steve Matthews (@stevem2009) reported from Harrogate, England@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia They came back at 10pm ish. Was there a National outage?
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Nicki Wardle (@nickiwardle69) reported from Guiseley, England@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
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bizzzz (@hizzyrasks) reported from Harrogate, England@virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light
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David McCormick (@DavidTMcCormick) reported from Harrogate, EnglandThanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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James Airey (@lordairey) reported from Wetherby, England@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Andrew Davies (@leftfield289) reported from Ilkley, England@virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.
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Jonathan (@jon1289) reported from Ilkley, England@jessholmes_x @Herbie17886 @MxTe11 @NodM90 @katc1984 @virginmedia Yes possible. When I had my router plugged into the Apple airport express I never had issues with speed.
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Jamie ✈️ (@onthelandline) reported from Wetherby, England@virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍
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Andrea Simon (@AndreaLSimon) reported from Staveley, England@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wolf Matt (@WolfMatt1987) reportedAfter trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on
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Escape to the Garden (@JanetsEscapades) reported@virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!
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Craig (@wolve585) reportedWhat a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!
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John 🏴🇬🇧 (@John_Of_Eng) reported@virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.
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stuuk1🇬🇧🏴 (@stuuk11) reported@LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.
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Pedro Montes de Oca (@montesdeocapj) reportedI need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.
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william (@william27504693) reported@LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result
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Pure Hearted Human (@Graelwyn) reported@Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
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Magnolia’s Art (@Magnoli23215778) reported@elldivino @virginmedia ****!
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Dermot Carmody (@DermotCarmody) reported@virginmedia hi. Your phone service and chat service are both failing after I input my account number.