Virgin Media

Virgin Media Outage Report in Otley, City and Borough of Leeds, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Otley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Otley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Otley, City and Borough of Leeds, England 01/15/2025 08:40

January 15: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Otley, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Bingley, Ilkley, Harrogate, Keighley and Shipley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

  • tess_hs Tess Hornsby Smith (@tess_hs) reported from Leeds, England

    Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...

  • naranson Neil Ranson (@naranson) reported from Harrogate, England

    HEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.

  • IanWilsonB2A Ian Wilson (@IanWilsonB2A) reported from Collingham, England

    @virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.

  • hizzyrasks bizzzz (@hizzyrasks) reported from Harrogate, England

    @virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Leeds, England

    @virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning

  • SS_Sutty Mohammad Ishaq Khan (@SS_Sutty) reported from Trident, England

    @virginmedia I have been having intermittent disruptions of my broadband since Friday. Come on now get it sorted. I'm missing out on the finale of line of duty. 5 weeks of wait for you guys to **** it up. 🖕🖕

  • CLane_89 Chris (@CLane_89) reported from Thornton, England

    @CBeebiesHQ is down...@CBeebiesHQ is down...this isn't a drill. Get it sorted @virginmedia

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    @virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!

  • cemorgan christine morgan (@cemorgan) reported from Harrogate, England

    @virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !

  • DaveHouto ⚒Dave Houghton⚒ (@DaveHouto) reported from Leeds, England

    @virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer

  • bradfordbrownie BradfordBrownie (@bradfordbrownie) reported from Bradford, England

    @loftus2011 @virginmedia @SkyUK totally agree ive just had to get in touch to change one of my boxes again second time in three months problem is ive lost all my recordings last time and its going to be the same again

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia I just get connection error.... this service not available right now

  • naranson Neil Ranson (@naranson) reported from Harrogate, England

    @virginmedia No. And it never was during the entire 11 days of it being down. Still it started working few hours ago, so fair's fair. Now I await the call from a manager about my cancellation date dispute... Only 3 days overdue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Grassburn1 Grassburn (@Grassburn1) reported

    @KPatel91 @virginmedia Hughies back is blotchy regardless of picture resolution

  • gonter47 gonter47 (@gonter47) reported

    @virginmedia another annoyed customer at the quality of #ajpulev stream! You need to sort out ASAP!

  • superlion79 Paul Cockburn (@superlion79) reported

    Is this a @virginmedia problem or a @skytv issue, either way I will be asking for a refund, the quality of the picture in HD is terrible, someone needs to sort it soon

  • CraigHowes14 Craig Howes. (@CraigHowes14) reported

    Worst £25.95 Iv spent and let me tell you, I can waste some money. #skyboxoffice #virginmedia

  • deanobeano53 Dean Harrison (@deanobeano53) reported

    So @virginmedia I've paid £25 for a picture thats nearly as bad as watching it on an illegal stream....sort it out please....#JoshuaPulev

  • nuuk23 PMJ2020 (@nuuk23) reported

    @virginmedia is there an issue with sky sports box office. Pucture is terrible ????

  • robertvanbueren Robert van Bueren (@robertvanbueren) reported

    @virginmedia Engineer was meant to turn up between 4-7pm and never showed up not surprising as had this in the past you book and never turn up Was on hold for 50 mins got put thru could not help said will pass me thru to right team said wait 30 seconds hour later then got cut off bad service

  • Georgebevan10 George bevan (@Georgebevan10) reported

    Sort the signal out @virginmedia #ajpulev

  • NLM_LFC Nathan (@NLM_LFC) reported

    @BenGhazi_1 @virginmedia **** innit mate. And they wonder why people prefer going to 'other sources'

  • joedcfcsmith15 Joe (@joedcfcsmith15) reported

    @P95George @virginmedia @SkySportsBoxing I’ve got this too on Virgin. Poor.