Virgin Media Outage Report in Otley, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Otley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Otley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Otley, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Shipley, Bradford, Harrogate and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Shipley |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
Wi-fi | |
| Harrogate |
Wi-fi | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Otley, England
Latest outage, problems and issue reports in Otley and nearby locations:
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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#hellomynameisSuzie
(@suziealderton) reported
from
Silsden, England
@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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FanExperienceCompany
(@FanExperienceCo) reported
from
Wibsey, England
If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darragh B
(@Byrne5055) reported
@virginmedia Why was I not consulted or contacted at any stage? Did a quick sale mean that you cancel a current customer's account. Your team has told me they would contact me numerous times but have failed to do so, meaning I have had to call every time.
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Kev
(@intistic) reported
@virginmedia Because I wanted to get the new phone delivered to my mother in laws as I work full time, no issues now, I've signed up with @EE and cancelled with Virgin.
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George
(@CromulentFellow) reported
@virginmedia There’s no confusion at all. Virgin Media categorically told me the account was clear and to cancel a direct debit. They then decided that it wasn’t clear and sent it to a debt collector, before begging us to return as a customer. Terrible company.
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Kirsty Allan
(@Kirsty_Allan89) reported
@virginmedia Can’t see info on system so call back later. Very poor customer service
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Paul Mcnally
(@PaulMcn68322858) reported
@virginmedia Ive been trying all day to get this sorted. Was promised a call at 5pm today, still nothing. I still have no broadband, 2 days now. Why can i not speak to somebody instead of an automated voice. This is garbage. Now ive been told, by a robot that i can have an engineer FRIDAY!!
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Sophia Money-Coutts
(@sophiamcoutts) reported
@virginmedia Nobody here. Nobody apparently coming tonight now. This is DAYS after raising this issue, three days of being promised engineers. The govt is more capable than this and that is saying something. Could you please confirm when it's going to be sorted out???
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Josh
(@joshlwilliams93) reported
@virginmedia Nope - internet is fine, just the connect app not working for whatever reason
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nicola Adams
(@adams_nic) reported
Your customer service sucks!! New virgin media box outside our house and the idiots who put it there have damaged our wall. No responsibility is being taken. Landlord will be seeking legal advice if not dealt with soon
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Mic ure
(@Ripilido) reported
@virginmedia But I already have to cancel in advance? So now I have to wait 45 days for a cheque for my months overpayment.
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John Newcombe
(@JohnNewcombe13) reported
@virginmedia Over the last few months I’ve tried everything. I can’t complete work from home and my children cannot play their online games now. Can this please be resolved asap as it’s simply pointless paying for the service currently