Virgin Media

Virgin Media Outage Report in Otley, City and Borough of Leeds, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Otley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Otley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Otley, City and Borough of Leeds, England 05/25/2025 04:25

May 25: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Otley, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Harrogate and Keighley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBradford E-mail
United KingdomLeeds Internet
United KingdomLeeds TV
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

  • xNasminx Nasmin Shabir ♡ (@xNasminx) reported from Keighley, England

    @virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant

  • WingedAsarath Charlotte Mather (@WingedAsarath) reported from Leeds, England

    @virginmedia The page for this is broken again and won't let's us access it. We get the "oops this page is broken" error.

  • 66slick theslickster (@66slick) reported from Gildersome, England

    @virginmedia please , please , please let me cancel my contract !!!!, even on the website it doesn’t give a f—king option Jesus Christ , Branson if I ever see you in person !!!

  • GurdevSingh456 Gurdev Singh (@GurdevSingh456) reported from Leeds, England

    @virginmedia fix the bloody internet already 😡!!

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @virginmedia Are tv services down in Leeds 9 area. Been going on and off last 2 days

  • CRCAudio 🎙Callum Ronan Creative 🎙 (@CRCAudio) reported from Guiseley, England

    @virginmedia is there an issue with the internet in the LS29 area as I have lost connection with my clients whilst recording a #podcast Please can you respond as soon as possible

  • Logical1966 Aaron (@Logical1966) reported from Keighley, England

    @virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬

  • huggybecky_1975 Becky Nicholson (@huggybecky_1975) reported from Leeds, England

    @virginmedia we also ordered an upgrade to M200 on 12 Sep 2019, but it's clear that's never been actioned. Bit pointless though if I cant even get M100 speeds.

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service

  • jon1289 Jonathan (@jon1289) reported from Ilkley, England

    @jessholmes_x @Herbie17886 @MxTe11 @NodM90 @katc1984 @virginmedia Yes possible. When I had my router plugged into the Apple airport express I never had issues with speed.

  • WingedAsarath Charlotte Mather (@WingedAsarath) reported from Leeds, England

    @virginmedia Internet is back but patchy. My Cisco VPN for work has been disconnecting and reconnecting periodically all day as the service fluctuates. Luckily I've been able to work around it for now, but it does concern me as I have some very important international meetings coming up.

  • Greeny1911 Jordan Green (@Greeny1911) reported from Bradford, England

    @virginmedia I’m having at least 5 internet drop outs a day in the last two weeks. It’s affecting my work and recreation after work. What is wrong with your service. Pay a fortune every month for constant drop outs. Absolutely appalling

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia when u going to fix my net and TV it been down for 12 Hours no TV channel and net I pay £88 month

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia seems to be issues with the on demand and other apps restarted v6 box and router got nothing

  • yamu06 Yamu Matarr (@yamu06) reported from Leeds, England

    Are you having issues again #virginmedia

  • wozandroos Warwick Andrews (@wozandroos) reported from Leeds, England

    @TomHuelin1 @virginmedia @vmbusiness Been ‘unstable’ all day ... in home office & home #frustrated

  • WingedAsarath Charlotte Mather (@WingedAsarath) reported from Leeds, England

    @virginmedia Hi, no it's been saying everything is fine since the last time I was able to access it (as you can see from my initial tweet the webpage was also down and inaccessible during the main outage last night)

  • jasdeepdegun Jasdeep Singh Degun (@jasdeepdegun) reported from Leeds, England

    .@virginmedia I’m sorry but your internet service is absolutely shite 😡

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s rubbish it never works

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lente25 Chris Dearnley (@Lente25) reported

    @virginmedia Checked This every day, checked last night and just now. It says no issues. But the support agent on Monday and last night said there was outages in the area and these wouldn’t be resolved till at least 30/3. Called 3 times last night.

  • jussisallinen Jussi Sallinen (@jussisallinen) reported

    @virginmedia I'm 100% confident Virgin Engineers did everything they could in their power - just trying to get some transparency into long outages like this, currently it's a black box to me as a customer. That long outage is really uncommon so that's why I'm curious what caused it in 2021.

  • LilyKillick Liluuums (@LilyKillick) reported

    @virginmedia It cut out 3 times yesterday 😫

  • alistair_kealey Lord Alistair Kealey (@alistair_kealey) reported

    @virginmedia No shall I take a day off work bill you for my loss of earnings to sort matter I think 1 hour plus on hold is bad I can go board of directors way

  • Zachclose2000 zach close (@Zachclose2000) reported

    @virginmedia can you just say that you are crap since we all know how crap you really are

  • Singleton1S sharon s (@Singleton1S) reported

    @virginmedia Yes I know but it never lets me sign in , all my details are correct tho

  • boola81 Daniel (@boola81) reported

    @virginmedia . I work in IT, so I understand how things go wrong, but this is the THIRD day this week the Internet service has gone down where I am (LE3). Please sort this out. #virgindown

  • AnnabelHollandd Annabel (@AnnabelHollandd) reported

    @virginmedia Yes we’ve tried this multiple times and it never works. Connection drops several times an hour and runs so slowly.

  • AR_Oates Andrew Oates (@AR_Oates) reported

    @leonagraham @virginmedia Do a reverse security check and ask them for the postcode of the address that is registered on the account. They all hang up when I've done this. And genuine callers will know it.

  • lachelledestiny desy (@lachelledestiny) reported

    @virginmedia Yes there is a problem in my area but that doesn’t help me when I need to do my work!