Virgin Media Outage Report in Featherstone, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Featherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Featherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Featherstone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Normanton, Castleford, Barnsley, Wakefield, Dewsbury and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
Wi-fi | |
| Normanton |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Featherstone, England
Latest outage, problems and issue reports in Featherstone and nearby locations:
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ChloeCatherine
(@chloewhitelaw2) reported
@virginmedia never known anything more stressful than trying to leave virgin media🤯
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Sandra Lockhart
(@SandraLockhart3) reported
@virginmedia have literally no broadband speed. Eventually got through to CS. Initially told it wpyld be fixed last week. Now est 4/2/21. Checking my acc tells me no issues in my area. Total shambles. How are we supposed to work and kids study. Can someone respond
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Sasha Bowen
(@TwoGirlGamers93) reported
@virginmedia It’s been on the form page for 5 months and service says it’s fine but it clearly anit same with are neighbours
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Matthew
(@milburn101) reported
@virginmedia Wondering if I could get some help regarding the installation of my broadband. Engineer was going to call me after he installed my broadband because my line outside was damaged and need replacing. Haven’t heard anything as of yet. Please Could I get an update ?
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Leash
(@Leash105) reported
@virginmedia why do you have your customer service number "busy" 🤔
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Colin Bobby
(@adb289) reported
@virginmedia Hi, I am having issues with my broadband and unable to get in touch I have called 0345 4541111 and it tells me “this persons phone is unavailable please try later”.Please tell me how to contact you as I had the same message last week too.
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Richard Hartley
(@wiredbarrister) reported
@virginmedia no Internet for 48 hours. Working from home and home schooling dead in the water. 150 number not working. Other numbers for customer support not working. No live chat available. Deeply disappointed today.
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Tim G
(@timbo_g08) reported
@virginmedia To discuss intermittent broadband quality the last year. Erratic behaviour of super hub the last year. Unjustified price rise you are wishing to implement during these difficult times. And now the fact I want to cancel my contract and am moving anyway
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Alex Whittaker
(@alexdwhittaker) reported
@lorenzowood @virginmedia Exactly - we would be told there was no record of a service outage and then be told that it was affecting our whole neighbourhood - often in the space of the same conversation - eventually we just gave up, which I’m now reassured was clearly the right decisions
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Matt
(@Matt_NFFC1) reported
@virginmedia Probably not , never is with my broadband