Virgin Media

Virgin Media Outage Report in Featherstone, City and Borough of Wakefield, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Featherstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Featherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Featherstone, City and Borough of Wakefield, England 08/27/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Featherstone, City and Borough of Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Leeds, Barnsley, Dewsbury, Doncaster, Ossett, Wakefield and Castleford.

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City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomNormanton Total Blackout
United KingdomNormanton Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Featherstone, England

Latest outage, problems and issue reports in Featherstone and nearby locations:

  • Toni_M_Arboleda Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported from Leeds, England

    @virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin

  • pablo_hescobar super pablo (@pablo_hescobar) reported from Leeds, England

    @virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now

  • PippaKOldfield Pippa Oldfield (@PippaKOldfield) reported from Wakefield, England

    @AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.

  • NatalieBall21 Natalie Ball (@NatalieBall21) reported from Leeds, England

    @virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?

  • SophieVPeel SvP💙💛 (@SophieVPeel) reported from Leeds, England

    4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!

  • Joannemarygriff Joannemarygriffin (@Joannemarygriff) reported from Wakefield, England

    @virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.

  • bally79 Suzy Swift (@bally79) reported from Dewsbury, England

    @virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

  • 28gem Gem 💎 (@28gem) reported from Wakefield, England

    I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.

  • philbaz12 🎼 Phil Johnson (@philbaz12) reported from Doncaster, England

    @virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia No it's always slow lately

  • LagstoneHall Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia Yes but can never get through via phone

  • MarcusUK5 Marcus UK (@MarcusUK5) reported from Leeds, England

    When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

  • 0ssettTerrier Paul (the original Ossett Terrier 🐶) (@0ssettTerrier) reported from Ossett, England

    @carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • acmcomputers Andrew Mancey (@acmcomputers) reported

    @joehealy1971 @virginmedia Is your virgin media still broken?

  • StevenRogersEsq Steven Rogers (@StevenRogersEsq) reported

    @virginmedia After clicking that link it takes me to a "fix your landline" page which has some trouble shooting to try but nothing to report an issue

  • citizen40352359 citizenA (@citizen40352359) reported

    @virginmedia tried that - it says "due to unforeseen circumstances ... blah blah .. not able ot offer support via Messenger" - again , stop wasting customer time and resolve the issue ( and , get rid of useless whatsapp number woth bots) fyi @ofcom #poorservice #virginmedia

  • KatieXeech sentient punctuation (@KatieXeech) reported

    Anyone elses virgin media WiFi down pls help

  • MercurialMeee Martin Ellis (@MercurialMeee) reported

    @zakbrownz Wowsers. Do you have the right to cancel contract due to price increase? Virgin media allow you to leave.

  • LaNomadita Vicki (@LaNomadita) reported

    @virginmedia Absolutely shocking customer service. I had been warned but opted to use your broadband as no fibre available in new flat. You have spelled my name wrong and now refuse to change it without a "marriage certificate" to prove my change of name.

  • amberjayy16 AMBER👑 (@amberjayy16) reported

    @virginmedia @virginmedia I now have 2 complains open and there’s nothing for me to manage as the first one has not been updated since the 21st February. You need to manage my complaint.

  • SvT198325 Sarah Trotter (@SvT198325) reported

    @virginmedia appalling customer service with rude obnoxious managers who are giving your brand a terrible name! Will be moving everything

  • citizen40352359 citizenA (@citizen40352359) reported

    @virginmedia I called the number and no response - DM me complaint number

  • Wenxue2222 Brigantian in Exile (@Wenxue2222) reported

    @virginmedia I will let you know if it is still down in the morning and at that point you probably need to send someone to kick things technically on the ground because they have either broken or forgotten something critical externally.