Virgin Media Outage Report in Featherstone, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Featherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Featherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Featherstone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Dewsbury, Doncaster, Barnsley, Castleford, Batley, Knottingley and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Wakefield |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Featherstone, England
Latest outage, problems and issue reports in Featherstone and nearby locations:
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia No it didn’t help, what is the score SL V England John
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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jo bell
(@csijo) reported
from
Doncaster, England
@virginmedia - we (YOU) have a PROBLEM!!! Why have I been charged £147 for a contract of £64 even after speaking to someone on 25/09 (when bill was received) who assured me they would escalate the issue and get it resolved?? #unhappycustomer #overcharged #problem
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Padge 👌
(@AdamPagett3) reported
from
Featherstone, England
@virginmedia @Virgin Terrible service
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lukey baby
(@lukey_baby86) reported
@thisisbardcore @BBC @virginmedia I saw that tour live at the o2. Funny, I was thinking about that night earlier. Tasha was heavily pregnant, we had dinner first, as we were seated someone pushed their chair out as we walked past, tripped her up. Luckily she was ok, but it was the funniest slow fall lol
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Jaymisha G
(@JMISHUK) reported
@virginmedia Hi, yes I have done but unfortunately and to my disappointment the signals drop off. The connection is a absolutely terrible for the price that is being paid!
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Scott Burns
(@ScottBurns3) reported
@virginmedia Every day my broadband has intermittent problems and no where near the 200mbps I pay for. Would be nice for my devices to have a stable connection. I'm currently on Twitter using my phone data as the wifi symbol has an exclamation mark next to it....again.
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JSalcs
(@ttvJSalcs) reported
@lokness9 @virginmedia I’m out here trying to make a living! When your upload speed is low I’m not working
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Jayne Robinson
(@lothstreams) reported
Yo @virginmedia you gave me a 12 Amazon prime code with my contract renewal. But it says the code has already been used. @PrimeVideo says to contact you as the code issuer... any help?
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Freeman
(@Bez___) reported
@berry_marketing @virginmedia Sounds like you dodged a bullet. Get internet with anyone else besides @Virginmedia. Especially if its for business. They are terrible
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Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Stuart Bloxham
(@StuartBloxham) reported
Great start @virginmedia calling me at 20:30 the night before to cancel fibre broadband install and moved it back 4 weeks. I hope you have let @BTBusiness know so they don’t turn off their services and leave us with no internet? Teacher giving live home lessons!
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Chris
(@p3lwo) reported
@virginmedia absolutely livid I've just found a default on my Equifax report after you sent me a zero balance letter back in 2016 which explains the last four years of terrible credit acceptance rates. Who do I speak to in order to fix this? You've ****** my credit score
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Nxrth.
(@notNxrth) reported
@Sloth_R6 @virginmedia Idk how everyone has problems with virgin, I had them since October 2020 and had never any problems, idk if it’s Cus they installed new cables into our street in 2019 or what but literally everyone in England and outside of Glasgow having problems but I never had problems