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Virgin Media

Virgin Media Outage Report in Featherstone, City and Borough of Wakefield, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Featherstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Featherstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Featherstone, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Wakefield, Pontefract, Barnsley, Dewsbury, and Doncaster.

CityProblem TypeReport Time
Leeds E-mail 6 hours ago
Leeds Internet 7 hours ago
Leeds Wi-fi 8 hours ago
Batley Internet 1 day ago
Leeds Internet 2 days ago
Batley Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Featherstone, England

Latest outage, problems and issue reports in Featherstone and nearby locations:

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)

  • cstarkey12
    chris starkey (@cstarkey12) reported from Barnsley, England

    @virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving

  • shaunyp8471
    Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!

  • pjam62
    Phillip Jameson (@pjam62) reported from Gildersome, England

    @virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.

  • Family_Brock
    Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia worst internet provider EVER!!! Always bloody down!

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.

  • charldimond
    Charlotte 💎 (@charldimond) reported from Leeds, England

    @virginmedia No broadband LS134SX - have run test and checked service status to no avail.

  • Lindyprec
    Linda Precious (@Lindyprec) reported from Swillington, England

    @virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.

  • D1e9a7n8o
    Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @richardbranson How about you “race” to improve your shit Virgin Media services

  • BuntysBoutique
    Bunty's Boutique (@BuntysBoutique) reported from Gildersome, England

    @virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.

  • Family_Brock
    Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....

  • ste_sundance17
    Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for

  • D1e9a7n8o
    Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow

  • ste_sundance17
    Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution

  • Liamstead13
    Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • harryd20200
    Haz (@harryd20200) reported from Wakefield, England

    @virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsprxya
    mrs ziyech (@itsprxya) reported

    omd virgin media can suck my toes this is the worst my wifi has ever been wtf

  • MarkNotagovbot
    Mark (@MarkNotagovbot) reported

    @virginmedia Another day wasted trying to contact Virgin media. Last time was trying to get through by phone, this time it was waiting for response on messaging service. My installation was completed today ( 3 weeks late) The cable just comes out of the wall. Help!

  • G7OEA
    Phil Foulkes (@G7OEA) reported

    @biglesp @virginmedia @cjdell Are virgin media asking to you tell THEM there is a on THEIR network?

  • Annette_at_home
    Annette_at_home (@Annette_at_home) reported

    @virginmedia Your service is atrocious -I am paying £40 a month for 1.5 download. Get in touch!!!

  • toniusward
    Finton Worsnip (@toniusward) reported

    @rajgillwho @virginmedia Same 0730-1930 daily since 19 nov. Estimated fix date now 30 nov, no warning, no apology, status check says ‘no known issues! They say is not a faiult but improvement work #virginmediadown

  • sam_sugarman
    Sam Sugarman (@sam_sugarman) reported

    @virginmedia I have never experienced such terrible service from an internet provider in my life. 1. Since we joined in September, we've had at least 2 full days of no service at all (in the middle of lockdown!) and when we have had service, its been slow at best...(cont)

  • Karly_1979
    Karly Appleby (@Karly_1979) reported

    @virginmedia I’m losing the will to live. Paying full price and getting rubbish service. Internet continually cutting out. Been told numerous times engineer coming out and still nothing. Hours on phone messages on app waiting days for replies then getting cut off 🤬🤬

  • markjdenn
    Mark J Denn (@markjdenn) reported

    @virginmedia been trying to get someone to sell me a booster for my broadband HELP chat and call back obviously not working

  • johnston_vj
    vicky (@johnston_vj) reported

    @virginmedia We’d love to having signed up with virgin on 21/10; however despite one engineer visit you’ve still not connected us to your service. Currently, we are being charged for a service which is not being delivered. All attempts to contact, and complaints, have not been answered.

  • CheeseSlices
    Dermot Bolton (@CheeseSlices) reported

    @davidjwbailey @virginmedia We only get broadband from @virginmedia now. Money saved goes on service subscriptions that we actually want.