Virgin Media

Virgin Media Outage Report in Featherstone, City and Borough of Wakefield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Featherstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Featherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Featherstone, City and Borough of Wakefield, England 12/11/2024 05:40

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Featherstone, City and Borough of Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Wakefield, Dewsbury, Barnsley, Doncaster and Selby.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Phone
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomWakefield Internet
United KingdomWakefield TV
United KingdomDewsbury Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Featherstone, England

Latest outage, problems and issue reports in Featherstone and nearby locations:

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.

  • louiseemmaheap Louise Heap (@louiseemmaheap) reported from Leeds, England

    @virginmedia can someone please help me with this?

  • TheTownCryer1 The Town Crier ☝🏻 (@TheTownCryer1) reported from Wakefield, England

    @virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down

  • DannyJBennett Danny Bennett (@DannyJBennett) reported from Gildersome, England

    @virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.

  • StevenDixon25 Steven Dixon (@StevenDixon25) reported from Barnsley, England

    @skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin

  • HoodElegance_ Miss Simmons (@HoodElegance_) reported from Leeds, England

    @virginmedia my internet has been down for some time now, this really affecting me completing my work

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....

  • heaton2111 John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨

  • petepjh Dr Pete Holmes (@petepjh) reported from Gildersome, England

    Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳

  • dale_beverley84 dale beverley (@dale_beverley84) reported from Wombwell, England

    @virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice

  • aimeereynoIds Aimee (@aimeereynoIds) reported from Leeds, England

    @virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.

  • nicohobson nicohobson (@nicohobson) reported from Barnsley, England

    @virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Velkanquer Victoria (@Velkanquer) reported

    @virginmedia I want to cancel my contract with Virgin Medoa. You're not providing the agreed service. I'm fed up. Meanwhile your owner flies to the moon.

  • elizajo_ 🌸Lizzie Annette🌸 (@elizajo_) reported

    @virginmedia Called this morning, apparently a fault in the area, won't be fixed til 19th, yet when I check service status online, it still says its working fine. Maybe needs updating, else what is the point.

  • Umbreon76 Sean (@Umbreon76) reported

    @virginmedia Yeah I'm having problems on both wireless and wired connection , as the Ethernet booster won't connect to WiFi and my WiFi box doesn't have a wireless signal

  • AmyHeppi Amy Heppingstall (@AmyHeppi) reported

    @virginmedia That number you gave me didn’t help me at all after 1 hour of asking me security questions they gave me the faults team number, not sure why you didn’t give me the faults team number? As I’m now going around the houses, as a customer is an incredibly frustrating experience

  • cruff2011 justin carrington (@cruff2011) reported

    @virginmedia hi. I booked an engineer visit for tomorrow as have broadband issues however it seems its my area not just me ao want to cancel. I cannot see where to do this in the app

  • igorshiota Igor Shiota (@igorshiota) reported

    @virginmedia no service since yesterday in D1 again? What a joke!

  • KatieEleanor91 Katherine-Eleanor (@KatieEleanor91) reported

    @virginmedia I've already been on chat with someone who couldn't raise a complaint and then every time I've tried to raise it myself, I get no reference. It's to do with billing.

  • dippypiece dippy (@dippypiece) reported

    @virginmedia Your WhatsApp customer service is absolutely terrible. Waiting hours for a reply , get moved to another department, wait hours for a reply , have to repeat my issue over and over. Shocking!

  • OfficialTTDan Danielle ⫩ (@OfficialTTDan) reported

    @virginmedia Yes done all of that, its come back briefly. Rg12 7yj. This happens alot, when I disappear from a meeting I am the office joke! “Oh Virgins down again, Dan’s missing” Not good enough.

  • CasiaZajac Casia Zajac 💙🇺🇦 (@CasiaZajac) reported

    @virginmedia We are still struggling with broadband. We’ve even upgraded but it’s still cutting out. I know there was a problem in the area but you told us it would be fixed. Can you please help? This has gone on for weeks. We’re in KT1.