Virgin Media Outage Report in Featherstone, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Featherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Featherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Featherstone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Leeds, Castleford, Batley, Doncaster, Barnsley and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Internet | |
| Wakefield |
Internet | |
| Leeds |
||
| Leeds |
Internet | |
| Castleford |
TV | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Featherstone, England
Latest outage, problems and issue reports in Featherstone and nearby locations:
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Rebecca Hardy
(@RebeccaRose_B) reported
from
Doncaster, England
@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
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peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
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Lewis H
(@LewisH90) reported
from
Darton, England
Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Johnson
(@GeekJoshJohnson) reported
Since canceling my @virginmedia contract, so far I've had 3 separate calls asking why and trying to get me to stay (including tonight's clown arguing that they're all as bad so I might as well stay!). @Ofcom at what point does this become harassment?
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stuart
(@stuart65981966) reported
@virginmedia Your customer service Is beyond a joke. I’ve have been on the phone for 90mins and get nowhere.
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TakeAim Ltd
(@TakeAimCoach) reported
@virginmedia Oh btw... your sales team picked up in 5 mins! No surprises there. @richardbranson your team is giving up.. customer loyalty is being stretched beyond repair
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sarahasbury_sbeteam
(@sarah_sbeteam) reported
@virginmedia my tivo box wont even turn on and i cant seem to contact anybody to help me. i have aspergers so i struggle to talk over the phone and would prefer to communicate via social media.
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Jo C
(@joacie) reported
@virginmedia If the signal goes down I have to go elsewhere, don't have time to wait for an intermittent signal to possibly come back. They might be but I just can't afford the lost time right now. And you plan to put my bill up soon?? No thanks.
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helenashakallis
(@helenashakallis) reported
@virginmedia I have no broadband and phone line is down. I have done all recommended troubleshooting and cannot get through to a person to speak to sort. Please advise. I need my broadband and phone to work.
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Glenn Scott
(@_666revelation) reported
@virginmedia new customer here on the oomph pack and m500 broadband.... Engineer left saying everything is ok and you have great speed, which is fine when the damn thing works 🤬🤬🤬 not a day goes by without it dropping out.
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Scalesy
(@Scalesy08) reported
@virginmedia Cabling work i was told , I've allready had an engineer visit last and and a new modem sent which both haven't resolved the issue
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Josh Johnson
(@GeekJoshJohnson) reported
@BrianMCape @virginmedia @Ofcom That's the kicker; I know if I give it a few months and go back I'll get a fantastic deal! No benefit to being a loyal customer to companies like that
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Clarky444
(@Clarky4441) reported
@virginmedia hopeless service being given problems with pictures on BT sport tonight. Been on phone 30 mins