Virgin Media Outage Report in Featherstone, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Featherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Featherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Featherstone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Barnsley, Normanton, Pontefract, Wakefield, Castleford, Dewsbury and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Barnsley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Featherstone, England
Latest outage, problems and issue reports in Featherstone and nearby locations:
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Simon Day
(@SiDay14) reported
from
Dewsbury, England
@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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Ryan Wilson
(@rywilnot) reported
from
Darton, England
@SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Yamu Matarr 🇬🇲 🇬🇧 🦂
(@Yamusenghore) reported
from
Leeds, England
@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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carmen addison
(@malenathomas1) reported
@jfhuk @virginmedia @JayWyatt122 Virgin say my account number is 408870603 ref 20, I’m with BTStop sending msgs that you will come and connect me. “We have changed your installation for 02/02/21’ is the last one,I answer a call caller back in august 20. Robert Bunting. I cancelled straight after but u never STOP
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Rebecca Lockwood Norris
(@Rebecca_L_N_) reported
@smithsmm When the Virgin Media engineer came to fix a fault, our line was plugged in to a house across the street when fixing another issue, he pulled the connection "pod" out of a hole in the ground about 80% deep in water. The water caused the crackle they came to address originally!
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Trains with Nick
(@March_Hare82) reported
@SlimNasty2013 @virginmedia They really are garbage, I'm looking to switch to something quicker in the summer, but virgin will not even get a sideways glance
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KB
(@KB26606139) reported
@virginhelp @virginmedia I am sorry I do. It know how. Can you help?
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Julie Aris
(@JLA1111) reported
@virginmedia constantly having to restart our hub as it keeps dropping connection or it can find 2G not 5G or the other way round, what's the issue? Very frustrating when trying to work from home and home school. This has only been happening since we went back in to lockdown.
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Nigsy
(@TheRealNigsy) reported
from
Newport, Wales
@virginmedia seem to be having issues in Newport area anyone else effected or do we put it down to the bad weather?
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Tommy2Showers
(@Tommy2Showers) reported
@virginmedia are complete scumbags. They lied to us & screwed up our order. Their engineer bullied my wife @dragonlovingLFC into doing a half arsed job causing hundreds of pounds/hours worth to put right. All in all, they need to come get their **** & take it out of my home
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Dan O'Sullivan
(@dano_afc) reported
@virginmedia Took you a full day to reply to this! Why are none of your call centres open??? Why is your online chat service not available!? Joke of a company!!! Holding customers to ransom with promises of super fast broadband with little sign of delivery!
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Chris Jubb
(@Chris_Jubb) reported
@virginmedia is there a new eta for when my internet will be back up (NG5 area). Service status says 03:35 but it's still not fixed. I'm a keyworker working from home too so need it ASAP
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Antony Gill
(@gill_antony) reported
@virginmedia Hi MH, well done, my WiFi speed is just as quick as your response to my question, great customer service 👏 Don’t worry after spending over an hour on the phone trying to speak to someone it’s now been sorted. #speedyservice as always 👍 have a nice day