Virgin Media Outage Report in Featherstone, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Featherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Featherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Featherstone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Wakefield, Dewsbury, Barnsley, Doncaster and Selby.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Phone | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Wakefield |
Internet | |
| Wakefield |
TV | |
| Dewsbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Featherstone, England
Latest outage, problems and issue reports in Featherstone and nearby locations:
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
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Danny Bennett
(@DannyJBennett) reported
from
Gildersome, England
@virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Aimee
(@aimeereynoIds) reported
from
Leeds, England
@virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria
(@Velkanquer) reported
@virginmedia I want to cancel my contract with Virgin Medoa. You're not providing the agreed service. I'm fed up. Meanwhile your owner flies to the moon.
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🌸Lizzie Annette🌸
(@elizajo_) reported
@virginmedia Called this morning, apparently a fault in the area, won't be fixed til 19th, yet when I check service status online, it still says its working fine. Maybe needs updating, else what is the point.
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Sean
(@Umbreon76) reported
@virginmedia Yeah I'm having problems on both wireless and wired connection , as the Ethernet booster won't connect to WiFi and my WiFi box doesn't have a wireless signal
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Amy Heppingstall
(@AmyHeppi) reported
@virginmedia That number you gave me didn’t help me at all after 1 hour of asking me security questions they gave me the faults team number, not sure why you didn’t give me the faults team number? As I’m now going around the houses, as a customer is an incredibly frustrating experience
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justin carrington
(@cruff2011) reported
@virginmedia hi. I booked an engineer visit for tomorrow as have broadband issues however it seems its my area not just me ao want to cancel. I cannot see where to do this in the app
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Igor Shiota
(@igorshiota) reported
@virginmedia no service since yesterday in D1 again? What a joke!
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Katherine-Eleanor
(@KatieEleanor91) reported
@virginmedia I've already been on chat with someone who couldn't raise a complaint and then every time I've tried to raise it myself, I get no reference. It's to do with billing.
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dippy
(@dippypiece) reported
@virginmedia Your WhatsApp customer service is absolutely terrible. Waiting hours for a reply , get moved to another department, wait hours for a reply , have to repeat my issue over and over. Shocking!
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Danielle ⫩
(@OfficialTTDan) reported
@virginmedia Yes done all of that, its come back briefly. Rg12 7yj. This happens alot, when I disappear from a meeting I am the office joke! “Oh Virgins down again, Dan’s missing” Not good enough.
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Casia Zajac 💙🇺🇦
(@CasiaZajac) reported
@virginmedia We are still struggling with broadband. We’ve even upgraded but it’s still cutting out. I know there was a problem in the area but you told us it would be fixed. Can you please help? This has gone on for weeks. We’re in KT1.