Virgin Media Outage Report in Featherstone, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Featherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Featherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 07: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Featherstone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Dewsbury, Doncaster, Wakefield, Batley, Barnsley and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Featherstone, England
Latest outage, problems and issue reports in Featherstone and nearby locations:
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Calam Smithson
(@CalamSmithson) reported
from
Garforth, England
Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TimeyWimey
(@SonicDalek) reported
@virginmedia Account. My phone used WiFi at home. I only use the data connection (Three) when I'm out.........or when the signal inside is so bad or non existent!
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Larry Da Sloth
(@LarryDaSloth) reported
@virginmedia Thanks I already have but it doesn't give me any indication that's there's an issue until I click to check the hub - and even then it just says there's an issue but nothing specific 🫤
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Ummer
(@ummer127) reported
@virginmedia No, I’m calling into the centre now. Sick of thinking about this stupid bill every other week. I’ve literally called around 7 or 8 times only to be lied to every single damn call! How hard is it to do the right thing?! Taking this to @financialombuds or @Ofcom today. Sick of it!
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Zec Richardson
(@SatonmyButt) reported
Phone call from 0204 520 4315 Very strong accent, claimed to be from @virginmedia and wanted to help me reduce my bill. I said I would call VM direct to do that, and he hung up! TRUST NO ONE!
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Tesh Srivastava
(@TeshSrivastava) reported
@virginmedia internet down for the 3rd time in the last 4 weeks. Impossible to speak to human. How do I get a refund and compensation? I want to speak to a person
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Ennui2020
(@Ennui20202) reported
@virginmedia Live chat was interesting 60 mins of my life I’ll never get back, 1 reply every 15 mins, to be told tough, fk off, thanks Md like to say it was a pleasure but it wasn’t, live chat? Misnomer
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Amy Taylor
(@amygtaylor1987) reported
@virginmedia I called today to cancel my Virgin broadband. The reason I am cancelling is my wife sadly took her own life on our house on 16 March, and so I have had no choice but to move out of our house and in with my parents. Despite explaining these circumstances to six…
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Benjamin Schuster-Böckler
(@dagams) reported
@virginmedia I do not want to pay you money, I want to close my account! I haven't used your services since February!The only reason I'm "owing" money is because I'm unable to close my account, because I never receive my password, despite numerous efforts
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Dan Frydman
(@danfrydman) reported
@colinrtalbot I sometimes ask them to define how a BT broadband connection works via Virgin Media. When they work out that I’m some sort of IT professional, they hang up.
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David.
(@ElJaffoGuzman) reported
@virginmedia i got a new router and off they went. only the first time something was addressed but it clearly wasn't what was causing the issue. since then I still had the issue and had various new routers.