Virgin Media Outage Report in Rothwell, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rothwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Wakefield, Dewsbury, Liversedge, Cleckheaton, Mirfield, Castleford, Batley, Knottingley and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Wakefield |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RonnieHotdogs 🏴🇬🇧💙
(@MrX06944329) reported
@SteTinsley @macavanagh @virginmedia Absolutely agree. Maybe worth looking at switching to a more stable provider to avoid the issues.
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bz
(@bzmcfc) reported
@virginmedia Fix ur ******* **** wifi I’m paying £30 a month for it and 95% of the time it doesn’t work u **** company
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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lara
(@larasono22) reported
@virginmedia Still no Internet and Smart TV here do you have any idea when this problem will be sorted. Working from home having all sorts of issues.
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peace
(@CemoiA) reported
@virginmedia For 2 years Virginmedia told me sorry we fix it but their system and customer service is useless.... finally I joined community fiber ... Good customer service excellent broadband cheap price....
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rohit sabikhi
(@rsabikhi) reported
@virginmedia broadband services are down again 😢
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Matt
(@MattAudacious) reported
@virginmedia @HoneySarfo @vmbusinesshelp If you have a business account then look at the service level agreement you have with virgin. Any loss of business due to a breach of the SLA means you can claim compensation or penalise virgin media for it.
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Hayley D
(@HayleyD13170662) reported
@virginmedia Managed eventually to get WIFI connection in my hotel, but even though spoke to your company before went away to make sure set up, we cannot make phone calls or text in Italy (Data roaming is on) Network is not registered error message What do I do?
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Roy Cunningham
(@royc62) reported
@virginmedia 15 hours later and I still have no internet. Can’t get through to a human on the phone and now I’m very concerned as you are switching me against my wishes to fibre phone tomorrow. Will this be delayed and do all of us get money off our bills for no service?
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Jason Kneen
(@jasonkneen) reported
@mrstay_fly @BrandonIngham @virginmedia I don't thinks the big issue is that it goes down -- that happens -- we all understand that. The problem is that I knew at 2am it had gone down and they didn't say anything until 7 hours later. That's not acceptable. They should know their network is down and communicate that.