Virgin Media Outage Report in Rothwell, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 06: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Rothwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Cleckheaton, Dewsbury, Wakefield, Batley, Liversedge, Castleford and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
||
| Cleckheaton |
Internet | |
| Dewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold
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ronald fox
(@ron3stripes) reported
from
Royston, England
@virginmedia can you explain to me why you have used my property to fix cable to enter next door without my permission.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Harvey
(@McKeoneCaroline) reported
@virginmedia @virginhelp That the job has been sent to a field manager but they cannot tell me if it will be days or weeks until it is fixed a temporary cable was fitted that has made things even worse I have worked 2 years from home through the pandemic with no issues now no Internet at all
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Dollynoocat
(@dollynoocat) reported
@virginmedia trying to contact you on web chat and it's not working????
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philwoodford
(@philwoodford) reported
@virginmedia Is there a problem again with people being locked out of legacy email like blueyonder and ntlworld etc? It is becoming way too regular and needs to be sorted technically.
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Haroon Chaudhry
(@HaroonC7) reported
@virginmedia Honestly - I don’t think there is any point addressing this as it shows to the whole world how @virginmedia is simply unaware of the service they offer, and are unable to explain reasons why they are falling short. I will not be recommending this service to anyone - full stop!
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MaireB
(@maire_b) reported
Day 2 of trying to get through to ANY department at @VMBusinessIE @VirginMedia_TV @virginmedia Same old company UPC/ NTL You may change the name but the brutal non existing customer service is still as bad as ever!
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Lee Wharam
(@leewharam16) reported
@virginmedia has got to be the worst internet provider going, roll on cancellation date, honestly can’t remember last time mine worked…. #shite
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Anita
(@anita2203) reported
@virginmedia Thanks for replying. It just seems to be the living room tv and the main box not working. My bedroom tv & box is working. Can you explain why this is? Thanks
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Fergus Baxter
(@fergus_baxter) reported
@virginmedia 5 days of calls, 1 official dispute/complaint, 19 hours of waiting for an agent on WhatsApp, just to get a router that you phoned me every day for a week to accept, but then failed to deliver. Your customer service is WITHOUT DOUBT the worst i have ever had to use.
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I give_up
(@venny1976) reported
@fin_father @virginmedia Oh we had that to. Couldn't get a decent signal in our bedroom, after a few months managed to get a booster from them
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Anita
(@anita2203) reported
@virginmedia Hi. I need somebody to get back to me urgently. The tv issues in my area said it would take up to 3 hours. It is now 14 hours and STILL not working. Please reply back to me. Thanks