Virgin Media Outage Report in Rothwell, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rothwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Bradford, Leeds, Cleckheaton, Wakefield, Castleford and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Brown
(@TommmBrownnn) reported
@virginmedia Why keep saying sorry ? This isn’t the first time. I’ve tried a number of different handset. Maybe it’s just shocking customer service
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Andy C #FBPE
(@AndyRFCCharman) reported
@virginmedia @mandablan How long until you fix please? It's a pain in the proverbial.
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arlo louise
(@ArloLouise) reported
Never get @virginmedia they ******* suck and leave u without internet from 11am- current time, ******* wankers
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia What security issues? You want me to send personal information to the world is a security issue. Sending it by DM is the opposite of it being a security issue. You don't DM because your DMs would be flooded with the neverending complaints you company poorly deals with
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andrea crosby
(@andreac14064810) reported
@virginmedia even this WhatsApp is slow no wonder I want to leave
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Aimee
(@legalcymraes) reported
@virginmedia Okay so where do I go from here? On the phone they tell me they can't sort it now that it's a complaint, and the Resolutions Team have gone back on their word? I'm really concerned that they won't take the payment again this month and that it will affect my credit score!
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Peter White
(@1Petewhite) reported
@virginmedia If you thinking moving to Virgin Media take a long hard think. The customer serviced are worst ever. Philippines India South Africa and every country other the then the Knited Kingdom in which I live.Time Virgin Media stopped using cheap labour. Ludicrous situations
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Paul Morris
(@morrisav10) reported
@virginmedia I've had no broadband all day, please hurry and fix the issue - I was working from home
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MrGordon
(@gordthekraken) reported
@virginmedia It’s a pixilated screen I both tvs. Also spoke to a neighbour who is having the same issue. I’m still waiting for the link to be sent to to register my fault. It’s been over 48 hours.
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Dame Hazel of Pug-dom!!!
(@rockgothmomma) reported
OK @virginmedia how DO you cancel your account? Your what's app service is awful!