Virgin Media Outage Report in Rothwell, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Rothwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Liversedge, Tadcaster, Cleckheaton, Dewsbury, Wakefield, Castleford and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
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super pablo
(@pablo_hescobar) reported
from
Leeds, England
@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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Natalie Ball
(@NatalieBall21) reported
from
Leeds, England
@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
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Pippa Oldfield
(@PippaKOldfield) reported
from
Wakefield, England
@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
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Tom Whewell
(@TonzerWee) reported
from
Guiseley, England
@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Joannemarygriffin
(@Joannemarygriff) reported
from
Wakefield, England
@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
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Suzy Swift
(@bally79) reported
from
Dewsbury, England
@virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Em 💗💛💙🏳️🌈🏳️⚧️
(@Chaimeleon) reported
@virginmedia Hi, the service is working again however it will continue to be spotty.
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CR1M1NAL
(@aaronmcfarland6) reported
@virginmedia been having internet issues since February, your website checks keep saying intermittent signal in my area. Is there anyway to pinpoint what’s causing it? BT28 area
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Laurie
(@Lauriedl_) reported
@virginmedia That's not quite what I need. We've had service issues for a number of days before we finally reported it to you so under your poor rules, we won't fit your criteria. We both have receipts for our extra costs due to your poor WiFi, rather than your own decided prices.
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Claud Burkinshaw
(@ClaudBurkinshaw) reported
@virginmedia on that note, I would encourage everyone who was thinking about joining @virginmedia to seriously consider and instead, go with one of their many competitors for a far better experience and service. I will post this every day for the rest of my @virginmedia contract.
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Paul Magrath
(@Maggotlaw) reported
@virginmedia Now it’s dropped again! No internet today - despite weeks of digging up road for new fibre - or is that a rival co? G Network: explain!
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Neil Pickersgill
(@npick69) reported
@virginmedia please help broadband not working in SG17 5.. postcode think it’s your area 24. The virgin app also not working so can’t can’t an update
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MaryC
(@marycallaghan08) reported
@virginmedia you’re a disgrace! I’ve spent 5 hours on the phone to India trying to get connected to WiFi. Still no resolution then you try to add gadget rescue to my package. Angry & pissed off with you #virginmedia
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Umair
(@UmairUchiha) reported
@virginmedia Well there is but we already called and they said there’s nothing wrong 😑. So what’s the point continuing the contract… we pay more than we get. The internet sucks and we ending the contract…. Unless you guys can give use Good upload and download speed for a good deal.
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Paul Magrath
(@Maggotlaw) reported
@virginmedia Yes that works. I've filed a complaint, about general unreliability. The problem is that all the performance comparisons focus on speed rather than reliability. It's the latter that matters when you're in the middle of a zoom meeting and the internet goes awol.
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Mattcseries3
(@mattcseries3) reported
@virginmedia @Pow184 Good luck with that, worst customer services ever, happy to take your money for fictitious speeds but don’t ever want to talk to anyone, then if you don’t want their higher package they put the phone down on you. Sky broadband was not as quick granted but out works!!