Virgin Media Outage Report in Rothwell, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rothwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Shipley, Bradford, Wakefield, Normanton, Liversedge, Pudsey, Cleckheaton, Dewsbury, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
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Nick Lawton
(@Pontemiller) reported
from
Knottingley, England
I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.
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lucyraws
(@lucyraws) reported
from
Castleford, England
@virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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FJG
(@FranNamStyle) reported
from
Leeds, England
My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MissCassells
(@MissCassellsPE) reported
@virginmedia I am trying to contact someone to discuss my phone. I am currently travelling abroad and my data / phone isn’t working. Cannot call or text the help number and now WhatsApp chat option! Please can someone help urgently.
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Alan
(@AldoScrim89) reported
@virginmedia what's the number to message with an issue regrading billing? Changed a package and my bill has increased rather than decreased as agreed.
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samantha carter
(@41samantha_) reported
@virginmedia has virgin gone down in the Birmingham area
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DeFi Dale!
(@mrdalesteel) reported
@virginmedia I have had it maybe 10 month. I've never used it. I've plugged into hub that does nothing. I.plug it into wall socket and I have a dial tone. But when I dial a number it says number not recognised. I cant ring anything.
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hauself 🏳️🌈
(@hauself) reported
on june 10 I asked @viginmedia for service. on june 11 the technician never showed up. on 13 june I cancelled the request entirely and now @virginmedia has sent my "account" to collections.
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Matthew Wilkins
(@matticulas) reported
Thanks @virginmedia for appalling customer service by disconnecting my internet a day earlier than agreed, before new service commences, and making it really difficult to work from home. Reconnection can take up to 3 days and paltry compensation kicks after 2 days. F'ing useless!
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G
(@esnw33430) reported
@virginmedia hey guys, electricity northwest just chopped the virgin media cable in my garden, how do I get someone to come fix it please?
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Matt Colyer
(@mattx1991) reported
Oh and despite having virtually no internet service since April, and having switched to Virgin Media 3 weeks ago, I’m not eligible for a refund or any compensation.
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wilkins
(@wilkins35874503) reported
@virginmedia I’ve been in contact with your pre-installation team - they said they will email their back office - I don’t expect to hear anything- if it’s not installed today before 18:00 as per the agreement I will cancel everything!
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lynn kirby
(@lynnsl123) reported
@virginmedia You've missed my point. I'm not stupid, I know if it isn't working I won't be able to access. When/if my service is reinstituted, will I be able to access the message left yesterday