Virgin Media Outage Report in Royston, Barnsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Royston, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Leeds, Rotherham, Castleford, Batley, Cleckheaton, Liversedge, Mexborough, Barnsley, Dewsbury and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Internet | |
| Leeds |
||
| Rotherham |
Internet | |
| Leeds |
Internet | |
| Castleford |
TV | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine S
(@Catheri61359019) reported
@virginmedia The issues are cutting out when watching things can’t watch a movie, programme, buffering. Went on your app told me to restart hub it said issues were there with connection. Engineer told us we may get issues but to fiddle with hub/pods resolve!!!
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Richard Palframan
(@palf29) reported
@virginmedia must be the worst customer service in the history of customer service. Do all you can to avoid #virginmedia
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...
(@theunknown2562) reported
@virginmedia @LewisCapaldi I hate virgin media your internet is taking the absolute piss disconnecting from every device like what the actual **** then it keeps saying weak security fix it had enough getting on my last nerve
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Alex Weir
(@Pinzarie) reported
@virginmedia Hi, this issue is still not resolved. 'My Virgin Media' shows no problems in this area, but when I run a line test it says there are problems, but gives no time estimate for fixing. Some other people in the street still affected, some not. 48 hours without service now...
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Charo
(@charo_uk) reported
If you are thinking to get @virginmedia broadband please think twice.Connection issues,customer service is awful, 1.5hr on the phone and they hanged up on me, and they want to charge me extortionate rates for cancelling because moving abroad. An absolute disgrace!
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Catherine S
(@Catheri61359019) reported
@virginmedia Craig here again but I don’t think restarting hub every hour is beyond a joke. We have 2 pods one downstairs and one upstairs makes no difference wifi is slow upstairs freezes and you can’t watch nothing you switch hub on and off makes no difference.
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Sonal
(@srp77) reported
@virginmedia absolutely disgusted with the broadband service! Past 2 weeks I have been left without broadband for a almost half a day. I work from home and my meetings get disrupted. My elderly parents live with me and all their doctors calls get missed
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Dawn
(@Dawn18629990) reported
@virginmedia our internet been for 3 hours I phoned them today they said they would send engineer out tomorrow they messaged me they asked if it was alright I said yes so they cancelled the engineer they need to come out & fix it if not we will leave
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Sarah French
(@Sarahjfrench) reported
@virginmedia are there issues in wv12 area internet been off most the day?
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FeliceM MorteM
(@FeliceM_MorteM) reported
@virginmedia still issues in the RH10 postcode? it's been days says it's fine then test hub and issues. :(