Virgin Media Outage Report in Royston, Barnsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Royston, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Barnsley, Rotherham, Dewsbury, Heckmondwike, Liversedge, Mirfield, Castleford, Wakefield, Mexborough, Ossett and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Batley |
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| Normanton |
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| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Ben Turner 💥
(@AdventuresofBT) reported
from
Leeds, England
@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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FanExperienceCompany
(@FanExperienceCo) reported
from
Leeds, England
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Harvey Sond
(@harveysond) reported
from
Leeds, England
Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Louis Sharpe
(@LouisJSharpe) reported
from
Leeds, England
@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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paul whittick
(@whittickdiver) reported
from
Sprotbrough, England
@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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Sam Millington
(@cranworth791) reported
from
Rawmarsh, England
@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Hassan Farooq
(@hass770) reported
from
Leeds, England
@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝚂𝚊𝚖 𝙲𝚊𝚛𝚛𝚒𝚗𝚐𝚝𝚘𝚗
(@gwawr_) reported
3rd @virginmedia pre-pull appointment (after two failed attempts to bridge through street duct) was a no show yesterday. Appalling customer service, lack of comms, call centre pointlessness. Why should I not cancel at this point? Do you just not want new customers?
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Jodie Hay
(@Jodie_A_Hay) reported
@virginmedia my package runs out 21st Feb so need to cancel it from that date, do I just call up for that please or can I do it online?
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Catherine Mayer
(@catherine_mayer) reported
@virginmedia I've done all of this as have other people in the building. We had this for months last year too. Takes forever until there's acknowledgment of the problem, which is effectively "noise on the line"
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Richard.B417
(@B417Richard) reported
@virginmedia Well I did as suggested and called your customer services team this morning, only to be told again that they couldn’t help and price rise would take place, why do you offer discounts to new customers but penalise existing loyal customers?
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Grant
(@mastermc0) reported
@virginmedia Is there any chance it could be an account issue? It went offline around 0003 yesterday which was the same day I downgraded from Ultimate Oomph to Gig1 Broadband only
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Laz-D Mocan
(@d_mocan) reported
@virginmedia I reset it twice in the last 30 days, I think, can’t exactly remember dates. Restored to factory settings! I use it mostly in modem mode as I’ve got a tp-link ax50 router that sends a better signal throughout my house
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Laz-D Mocan
(@d_mocan) reported
@virginmedia Virgin media care said I’ve intermittent internet signal issues after the 24 hour wait said it’s all ok but my tests show a different story. Games lag badly and tv services work slowly
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Grant
(@mastermc0) reported
@virginmedia Also the “auto compensation” discussed surely only works if your automated tests detect an issue which they currently don’t
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joanne lamberti
(@JoanneLamberti) reported
@virginmedia C-171221547 OR Gleeds 9077/1001. If you can provide direct email I will forward a copy of letter detailing farce. I must warn you its lenghty/ a bore; hence my frustration/ seeking out help to rectify! No faith in @virginmedia or @GleedsGlobal #lostpatience
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Jane Franklin
(@jrfrank) reported
@virginmedia As you can see - the fault was only logged yesterday when we have been reporting issues since 4th December - days and hours in the phone and no resolution or ownership of the problem - unacceptable and no refunds offered for service lost - it’s appalling