Virgin Media Outage Report in Crigglestone, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crigglestone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crigglestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crigglestone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Leeds, Liversedge, Barnsley, Batley, Bradford, Brighouse, Cleckheaton, Dewsbury, Wakefield, Heckmondwike, Castleford and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Huddersfield |
TV | |
| Leeds |
Internet | |
| Liversedge |
Internet | |
| Huddersfield |
TV | |
| Leeds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crigglestone, England
Latest outage, problems and issue reports in Crigglestone and nearby locations:
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew, Andrew!
(@AndrewAndrew_fr) reported
@virginmedia internet is still not working. I'm sure I won't have these same issues once i switch over to @bt_uk
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Damian Breasley
(@breasley_damian) reported
@virginmedia I’d love to speak to your team via WhatsApp but they keep ending the chat . The saga continues. Worst customer services possible!
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Channel 4 F1🕣
(@94JattSandhu) reported
@virginmedia your service is attrocious. Please get someone to reach out to me asap.
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Sue Gale
(@smug53) reported
@virginmedia last September so called part of the package took an O2 sim what a mistake trying to rearrange things had to put my phone no partners name as told by your advisor now trying to reclaim my telephone number into my name O2 are terrible very bad customer advisors
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Damian Breasley
(@breasley_damian) reported
@virginmedia does anyone have customer service training at virgin media , cancelled broadband and phone on 24th Feb but you deny any knowledge , keep sending bills, refuse to check recording , refuse to call back , refuse to respond to web chat , useless company
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Tom Mowforth
(@TomMowforth) reported
@LG__88 @virginmedia They are useless! I just phoned the customer service line earlier and and the advisor “guaranteed” it would be fixed at 10 am today. Checked the service status again 5 mins after and it had been changed to 12pm. Just keeps going back.
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Matty
(@ThePhoenixVents) reported
@virginmedia This is a persistent problem, the fact that there's consistent ways to crash the router suggests that this is an actual Denial-of-Service bug in the router's firmware which could potentially be exploited, this would require a firmware patch to fix.
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Rob Slusar
(@robslusar7) reported
@virginmedia i recently cancelled my Volt2 contract due to the price rise but signed a new one for internet only. I was under the impression it would cancel everything, but my 02 sim card which i don't use is still part of the package. i don't want to be paying for this!
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Andrew, Andrew!
(@AndrewAndrew_fr) reported
@virginmedia Yes both, constantly cuts out, has been doing this for months. Everytime I call up I get no help. I will be switching to BT the first chance I get
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Jack Eckersley
(@JackEckersley) reported
@virginmedia for what reason did your pre pull engineer team not turn up last week on the date I was given? Now install date pushed back for a third time. Im beyond frustrated by your terrible service.