Virgin Media Outage Report in Crigglestone, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crigglestone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crigglestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crigglestone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Mirfield, Dewsbury, Cleckheaton, Barnsley, Huddersfield, Liversedge, Castleford, Wakefield, Brighouse, Batley, Knottingley, Pontefract and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Bradford |
Internet | |
| Leeds |
Internet | |
| Bradford |
Total Blackout | |
| Mirfield |
Wi-fi | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crigglestone, England
Latest outage, problems and issue reports in Crigglestone and nearby locations:
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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🌻 𝒔𝒐𝒑𝒉 🌻
(@sophiechxx) reported
from
Hoyland Nether, England
@virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T-Bone
(@TomPark97720738) reported
@virginmedia Had no WiFi or TV since 10am NY Eve. @virginmedia say they’ll ‘monitor’ the situation. I’d rather you just fix it as I need it for work. I don’t have the luxury of blaming #covid or bank holidays for a lack of service 🤬
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Rachel Maule
(@capehorn58) reported
@virginmedia Really disappointed that I cannot seem to get a new contract "deal" over the phone which previously has not been a problem and has always been cheaper than the year bof for with my loyalty and bonuses. Do you really want me to move to another supplier?? 😳
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Louise Maddocks
(@LouiseMaddock12) reported
@virginmedia 30 day notice period and cut us off 24 hours later no phone/Internet/TV utter robbers when you pay in advance for your service and get passed from pillar to post when you ring up.Told would be connected within 4 hours yesterday and guess what? #HAPPYNEWYEAR2022 #not
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Earl Greaves
(@wideanglesaxon) reported
@virginmedia Not now. It was down for about 3 hours.
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danny mac art
(@dubshn1028) reported
@donie Pity Donie that cnn took it service off virgin media in Dublin bad move
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Charlie
(@Audacious_UK) reported
@virginmedia I have just says there’s an issue and to check back later. I keep checking back later but there’s 0 new information every time I look back. So would be nice to know more.
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Toe Knee
(@TonyBrownKnows) reported
@virginmedia Did you start my 30 days from the 17th December, when I called to cancel? Please confirm
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JB
(@billionthtry) reported
@virginmedia oh man, just take out broadband with you guys but these reviews & comments are terrible 😬. Take it there’s no penalty for cancelling before it’s even set up?
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Jason Page
(@motiv8j) reported
@virginmedia Still not working. I tried my laptop and the website said to come back as it was down. Also all my apple products raise an error against my virgin mail account. I tried deleting and reapplying my account on an iPad now it won’t find the account. Help please.
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Rik Waster
(@totalwaster) reported
@virginmedia How do I get a new router? Mine keeps losing all its WiFi output (as in it vanishes completely), despite your techies going through the checklist over and over - resetting it is a patch, not a fix.