Virgin Media Outage Report in Crigglestone, City and Borough of Wakefield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crigglestone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crigglestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crigglestone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Wakefield, Dewsbury, Liversedge, Cleckheaton, Huddersfield, Mirfield, Barnsley, Castleford, Brighouse, Batley and Knottingley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crigglestone, England
Latest outage, problems and issue reports in Crigglestone and nearby locations:
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Nick Lawton
(@Pontemiller) reported
from
Knottingley, England
I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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lucyraws
(@lucyraws) reported
from
Castleford, England
@virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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FanExperienceCompany
(@FanExperienceCo) reported
from
Wibsey, England
If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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Huddersfield Times
(@HuddersfieldTi2) reported
from
Huddersfield, England
@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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David John Brady
(@bradydavidjohn) reported
from
Leeds, England
@virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trules
(@Trules20) reported
@virginmedia Still no resolution just eventually kept getting told I didn't have an appointment booked for today when I did and when I asked to speak to someone to ask why I was lied to and why the engineer didn't turn up I was passed to another department and then cut off this happened twice
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Ashley
(@ash_x_123) reported
@virginmedia No as I haven't made the call to the Faults Team yet (wasn't able to sort this out via the chat service)
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John Cairney 🏴🇪🇺🇺🇦🏳️🌈
(@intgom) reported
@virginmedia Oh dear - the forums make for depressing reading. You should really moderate them cos they don’t paint a good picture of Virgin Media I’m afraid. Alternatively, provide a real customer service via (eg) Twitter DM. Even email!
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Peter Hamilton
(@PeterH67) reported
@virginmedia I want to make a complaint. I have been mis-sold an @O2 SIM card contract with my virgin media package. I didn’t know this was a contract and I don’t want it. Please reply and arrange to have this cancelled and removed.
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COME ON YOU ******* REDMEN
(@therealsambo121) reported
@virginmedia How does this help me being without Internet since Sunday. It better be fixed tomorrow or I'm phoning to cancel the rest of the contract. And I expect compensation for lack of service
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bestia
(@betija68833235) reported
@virginmedia No, this is second time that I have been waiting all day for an engineer, got new installation date on 21st November, so I will be 2 months without internet, and of course the engineer will not turn up on 21st Nov. either. I’m fuming, no option but to cancel it. Appalling service
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Nic
(@nic_r24) reported
@virginmedia really disappointed with the terrible service we are receiving from you- constant promises of call backs and then nothing. New media box fitted but it is faulty so we are currently paying for a service that are not even receiving
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Nic
(@nic_r24) reported
@virginmedia This will be the 3rd evening in a row trying to sort it out. The box is new but clearly faulty. Why should we have to keep initiating contact when we’re waiting for a call back? It’s really poor service and having a quick look at the forum, I’m not on my own when I say this
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Goth Scouser
(@Liam_Hawksey) reported
@virginmedia Yes I’ve checked and it still isn’t fixed. I have a bad feeling something was damaged outside when engineers turned up to install virgin for our next door neighbours as it was fine until then and they did knock to say they weren’t sure if they cut the wrong cable and wanted to…
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Kirsty
(@Kirstym82kirsty) reported
@virginmedia @NetflixUK what's going on trying to watch something and it's saying my Internet bandwidth is low slow Internet connection I pay a reasonable amount monthly and demand better