Virgin Media

Virgin Media Outage Report in Crigglestone, City and Borough of Wakefield, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crigglestone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crigglestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Crigglestone, City and Borough of Wakefield, England 04/24/2024 06:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Crigglestone, City and Borough of Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Dewsbury, Bradford, Brighouse, Batley, Wakefield, Cleckheaton, Huddersfield, Barnsley, Mirfield, Castleford, Liversedge and Pontefract.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomDewsbury Internet
United KingdomDewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crigglestone, England

Latest outage, problems and issue reports in Crigglestone and nearby locations:

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!

  • harryd20200 Haz (@harryd20200) reported from Wakefield, England

    @virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone

  • D1e9a7n8o Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @richardbranson How about you “race” to improve your shit Virgin Media services

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.

  • pjam62 Phillip Jameson (@pjam62) reported from Gildersome, England

    @virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.

  • gemma_houlston Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈

  • RuthBilhamArt Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England

    @virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.

  • steno22 Rebecca Stenson (@steno22) reported from Wibsey, England

    @virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.

  • D1e9a7n8o Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow

  • cstarkey12 chris starkey (@cstarkey12) reported from Barnsley, England

    @virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving

  • Lindyprec Linda Precious (@Lindyprec) reported from Swillington, England

    @virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..

  • BuntysBoutique Bunty's Boutique (@BuntysBoutique) reported from Gildersome, England

    @virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • billx_x billx (@billx_x) reported

    @virginmedia for the last 3 days or so, my internets been substantially worse in terms of ping, download and upload speeds in the south london area. i’ve been looking for any kinds of fixes but can’t find anything, is there a problem in this area? i literally can’t do anything

  • andybrianx andy brian (@andybrianx) reported

    @virginmedia gotta say how dreadful your customer service is! Lied to constantly.

  • Tanyad91x Tanya ✨ (@Tanyad91x) reported

    @virginmedia putting us on hold for an hour a time to cancel our rolling contract and then putting the phone down. Making it impossible to cancel our contract!! Can someone please DM me about this ASAP? We have been trying since Thursday!!

  • XboxJesus87 👨‍🦼Crazylegscraig #xboxJesus# (@XboxJesus87) reported

    @virginmedia my Internet has been down all day whats going on! This keeps happening its driving me crazy. Virgin Internet use to be pretty stable but doesn't seem like it any more..

  • beaduncan_ Bea Duncan (@beaduncan_) reported

    @virginmedia Nope, just installation of our virgin box (which we already have) to our new property. There is already a virgin branded socket in the wall we just can’t access it. We had an engineer who said he would come yesterday but he never showed - would love someone out ASAP!

  • 3184e86ec81243f Kit Brodley (@3184e86ec81243f) reported

    @virginmedia When can we expect a super fast forward / choose point on recorded programmes ? Ridiculous that I need we need to sit with slow forwarding to find a moment on an article 5 hours long. Motorbike racing per say.

  • Joses_World Basic with Life (@Joses_World) reported

    @virginmedia Dude I think we should just leave it to the CEO. I’ve been with you since 1999 when you were telewest so the topic of expiring codes is irrelevant. I was told by VM that the policy is to invite the customer to DM you & not continue lengthy dialogue via tweets which are public.

  • zI4ltY6GUpw74AE bernard (@zI4ltY6GUpw74AE) reported

    @virginmedia Yes thank you, I know all that. Unfortunately you have missed the point. I am having to do this EVERY time I want to access my emails. This cannot be right. Occasionaly ok but not EVERY time. Something is clearly wrong and I would like to know how to fix it please.

  • andysharpsky Andrzej Ostrowski (@andysharpsky) reported

    @virginmedia Did and called service line, no help.

  • queenie64339913 Researcher (@queenie64339913) reported

    @virginmedia Will do in the week. The internet has been cutting out again yesterday Saturday and today and when I run a test there was no issue so I put it down to bill payment and the amount on there is wrong so will contact tomorrow thank you