Virgin Media Outage Report in Crigglestone, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crigglestone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crigglestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crigglestone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Mirfield, Dewsbury, Cleckheaton, Barnsley, Huddersfield, Liversedge, Castleford, Wakefield, Brighouse, Batley, Knottingley, Pontefract and Mexborough.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Total Blackout | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crigglestone, England
Latest outage, problems and issue reports in Crigglestone and nearby locations:
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Adam Morton (@_SirMorton) reported from Bradford, England
@virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!
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Paul David Phillips (@paul_phillips83) reported from Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
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Michael Edwards (@MENorthAffinity) reported from Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Michael Edwards (@MENorthAffinity) reported from Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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theslickster (@66slick) reported from Gildersome, England
@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Michael Edwards (@MENorthAffinity) reported from Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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wendy driffield (@driffield107) reported from Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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Ross Murgatroyd (@Rosscopco) reported from Bradford, England
@virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Dean Brown ® (@dean_browny) reported from Grimethorpe, England
@virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻
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Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Rachel O'Leary (@racholeary_) reported from Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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SK (@Shazia5Khan) reported from Leeds, England
@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Nursey blue eyes! (@LoosemoreMarie) reported from Mirfield, England
@reece_dinsdale @virginmedia Cancel
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Neil Rockett (@RockettNeil) reported from Wentworth, England
@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Meme (@Meme68004204) reported
@virginmedia So glad I did not use your services, your customer service is absolutely crap. I obviously sent you a tweet because getting through to your customer services is impossible!
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🏴☠️Laura-Lee Bolger🏴☠️🍀 (@LouLouB40) reported
@virginmedia Virgin, sent me a new Valerie. Seriously, we should be able to cover our living area with Wifi! Your phone agents always tell us that it's our fault! But, I managed to get a technician and he saw how bad the internet was at mine. And, he changed my Valerie again!
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hmz🌇🇸🇴 (@luvvyhamza) reported
so my wifis broken n it just had me thinking about this one time we switched from talk talk to virgin media in 2018 and they sent out a jamaican guy that took his shoes off at the door whilst installing the system. in all my years nobody has ever done that my mum was so happy😭
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DJG (@DJG121) reported
@virginmedia No just can not login
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becky edwards (@Beccaedwards29) reported
@virginmedia your service is terrible no Internet constantly off and on rebooted the hub still same says no problems in my area cant get though when ring sort it out
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Josh (@AFCJosh9) reported
@virginmedia Same as before, nope. Happened three times today, service is back, but after 4 days without service in December I am fearful!
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DJG (@DJG121) reported
@virginmedia Yes I am a customer for over 20 years
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Melanie Katie Watts (@melaniewatts) reported
@virginmedia hi, the online checker days there are issues in our post code but no further details. Is there a way of getting an estimate on how long expect it to be out for? I can DM the post code if helpful
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Meme (@Meme68004204) reported
@virginmedia You should be making the payment as you did not inform @O2 when my broadband installation was cancelled. Someone has now been using the O2 account that YOU did not cancel in my name. Never again!
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Phill (@ThePhillDawes) reported
@PyrionFlax @virginmedia I had this a couple of weeks back. When my wife checked (signed into our account) it said there were issues, when I checked (not signed in) they said everything was fine.