Virgin Media Outage Report in Crigglestone, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crigglestone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crigglestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crigglestone, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Mirfield, Bradford, Huddersfield, Cleckheaton, Dewsbury, Barnsley, Pontefract, Wakefield, Liversedge, Batley, Mexborough, Brighouse, Heckmondwike and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
TV | |
| Leeds |
TV | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crigglestone, England
Latest outage, problems and issue reports in Crigglestone and nearby locations:
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SvP💙💛
(@SophieVPeel) reported
from
Leeds, England
4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.
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Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Martyn Bolt
(@martynbolt) reported
from
Mirfield, England
Terrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil
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Jason Hemingway.
(@BesaJason) reported
from
Brighouse, England
It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.
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Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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Pippa Oldfield
(@PippaKOldfield) reported
from
Wakefield, England
@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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Michael Lockley #TheLostPaintingOfLagstoneHall
(@LagstoneHall) reported
from
Leeds, England
@ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
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Antonio M. Arboleda #FBPE
(@Toni_M_Arboleda) reported
from
Leeds, England
@virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia No it's always slow lately
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Jamie Smith
(@JamieSmith45) reported
from
Huddersfield, England
Every month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Joannemarygriffin
(@Joannemarygriff) reported
from
Wakefield, England
@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia Yes but can never get through via phone
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Last
(@MJLast0) reported
@virginmedia Thanks, turns out that all the positive things and negative issues have all been well and truly listed by others, it's a shame no one appears to be listening to them
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entrustTMF
(@entrustTMF) reported
@virginmedia Can anyone help? Called earlier and got through after 25 minutes, however phone battery died due to length of time on call. Tried to call back and says: we're all busy, try calling another time. Will original operative call me back? How do I get thro' to somebody??
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ochaye😜
(@badassscotsman) reported
@virginmedia Done that since May. And nothing was done ever. i followed every link every phone number that you gave out. And nothing ever came of it but even after 2 years your still looking into my first complaint. So the only action I can do now is Ofcom or ombudsman.
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i mac
(@Ianmac5Ian) reported
@virginmedia That's as maybe but doesn't help me and many like me pay our bill
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Jeff Halls
(@jeff20six) reported
@virginmedia I cannot get in contact with anyone! Your message service isn’t working, your phones are constantly putting me on hold for over an hour and my internet is down so I can’t log into my account. What next?? I’d really like to lodge a complaint but no idea how. Would it get dealt wit
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Niall
(@NiallTaylor) reported
@virginmedia are crap. @SkyUK what offers you got on?
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Stuart Bishop
(@stuartb67) reported
@virginmedia and here we go again. With everyone working from home, you *really* need to get your act together. (And yes, I’ve checked the service status, and yes, you’re down again...)
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Stefan Edberg
(@edberg1969) reported
Just got an email from @virginmedia saying they are putting their prices up by £4.50 per month. Absolute joke as there is no justification for it. Nothing but issues with their broadband over recent months. Been a customer for 20 years and time to shop about I think.
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nick coleman
(@itsnickcoleman) reported
@virginmedia why can i not cancel or amend my package online? It would save you and me time.
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Georgie Brown
(@GeorgieSophieB) reported
@virginmedia four times I have called up today and sat on hold for nearly an hour, only for the call to just end. Really poor service, I just need to get through to someone so I can cancel my broadband and never have to deal with virgin media again