Virgin Media Outage Report in Hoyland Nether, Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hoyland Nether, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hoyland Nether and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hoyland Nether, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Barnsley and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Rotherham |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Internet | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hoyland Nether, England
Latest outage, problems and issue reports in Hoyland Nether and nearby locations:
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Prof Maddy Arden
(@maddyarden) reported
from
Sheffield, England
@virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia I can’t help with that. Good luck.
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Sam
(@samthompson98_) reported
from
Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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Adam
(@tevowl9) reported
from
Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Adam Hutt 🏴
(@SBOmad) reported
from
Swinton, England
@virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia
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Callum 🏳️🌈 🔴⚪⚫ ☮️
(@Callum_SEND) reported
from
Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.
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V-Bull
(@VanceBulla) reported
from
Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ginny
(@Ginny22673801) reported
@virginmedia No reason apart from Virgin doesn’t care as long as they have your money, never ever again🤬🤬🤬🤬🤬🤬
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Sarah Stevens
(@mrsdantheman) reported
@virginmedia our Internet I down again and your website is down to check the status. Just wondering if it is just us or a wider problem
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leanne⭐️
(@leanneeemx) reported
@virginmedia @PaddyV4 My email has now been down for 2 weeks surely this is some sort of wind up 😭
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Wiz White
(@WizWhite10) reported
@virginmedia I spoke too soon it is down AGAIN. I work from home and this is seriously impacting me. Can you call me now please and get this sorted
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Andy Patton
(@paddymedic22) reported
@virginmedia Been fed a load of rubish and given a date of the 30th Nov. That means 6 months of a reduced service. I am disgusted Lies and failures from the first engineer. Failed to book the team for the pull through from the second engineer
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Runnin On Empty
(@RunninOnEmptee) reported
@virginmedia It hasn't dropped out in the 5 mins I've been on & it's not at slugs pace at the mo, but in general the signal is so daily unstable, I can very rarely watch a work video or listen to music without it crashing these days, so overall poor🤓
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The Gentleman Baker
(@GentlemanBaker) reported
@virginmedia Anything going on your end right now? We’ve lost broadband and service status page fails to load, citing you have a problem?
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Jake Otley
(@jakeotley) reported
@virginmedia Only the TV service is not working.
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Rob🦇🧟♂️🎃
(@Robert17502557) reported
@virginmedia Is ur signal down cos the WiFi signal is down
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Niamh Healy
(@NiamhFHealy) reported
@virginmedia hi was told there is a fault in my area last week. Have had terrible broadband access since then. Please can you confirm the status of the fault? I'm not able to get through to anyone on the phone + issue is not showing up on your website