Virgin Media Outage Report in Hoyland Nether, Barnsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hoyland Nether, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hoyland Nether and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Hoyland Nether, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Barnsley and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hoyland Nether, England
Latest outage, problems and issue reports in Hoyland Nether and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dale
(@jetset82) reported
@virginmedia why do you contract @kiergroup ? They cut through a cable outside neighbours yet it has taken them 11 days so far to figure out why we have no internet. They send a team every day to fix it (in reality they lift a few manhole covers and disappear 20 mins later)
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Southampton Socialist
(@Sotonsocialist) reported
@virginmedia Please, speak to the team? have you tried talking to someone, it's a joke, why not try ringing in for yourself and see how abysmal your customer service is! And no my WiFi is nothing short of diabolical
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Barry Smith
(@BarryBKS) reported
@alexdeutsch @d_pedrini @virginmedia Sounds like a problem at your street box. Might be worth speaking with your neighbors and see who else has similar issues at the same times. If you all report the problem together, they may find the source quicker. Intermittent faults are a nightmare to resolve. Good luck.
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Sharon Maxwell
(@SharonM54762333) reported
@Cr4zyC4tL4dy91 @virginmedia Do u have problems with your bills if so Give him a text he has been helping people with $1500- (712)357-9655
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P33TE W
(@p33tew) reported
@virginmedia Your new app never showed any issues or outages. So it does not report correctly.
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Bibi Tyszkiewicz
(@bibit123) reported
@virginmedia We also have a bill of £131.83. Why are we paying g for a service we did not receive??
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Nips, Pecs & Politics
(@JrJrb99) reported
@virginmedia is the best @ 2 things Providing the worst broadband Frustrating & unhelpful customer service that can turn me from annoyed to raging angry in under 5 minutes That's a new record! Trying to cancel my acct now They can't even do that! #virginmediaTheBestatBeingWorst
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budgiesmuggler45
(@budgiesmuggle45) reported
@virginmedia Thanks. We just had a very nice man come and fix it. Apparently a rusted connector in the main box on the corner of the street was the culprit. It seemed weird how it just dropped out which is why i "presumed" it was a general service issue but that wasn't the case. Thanks again.
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P33TE W
(@p33tew) reported
@virginmedia Now the app is stating an issue. This is app is utter rubbish compared to the previous one. So I had no Internet for approx 10hrs when I needed as I was working overnight.
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scouselad31
(@Scouselad0731) reported
@virginmedia The only issue I see is that your broadband speed through a wired or wireless connection rarely goes above half intended speed and your routers are utter garbage but you probably already knew that.