Virgin Media outages and service status in Aston cum Aughton, England

Problems in the last 24 hours in Aston cum Aughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aston cum Aughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aston cum Aughton, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Sheffield	TV	2 days ago
Rotherham	Internet	3 days ago
Sheffield	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Aston cum Aughton, England

Latest outage, problems and issue reports in Aston cum Aughton and nearby locations:

• 
  Hannah Priest (@hpriest92) reported 12 minutes ago from Market Warsop, England

  @virginmedia my broadband is down AGAIN. 3rd time in a fortnight, what am I actually paying these extortionate fees for?

• 
  -BMiller- (@BMiller36990477) reported 13 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  Amanda Brightmore (@mandybaps1) reported 15 minutes ago from Sheffield, England

  @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

• 
  Richard Gladwin (@rwgladwin) reported 16 minutes ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  Amanda Brightmore (@mandybaps1) reported 18 minutes ago from Sheffield, England

  @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 22 minutes ago from Sheffield, England

  @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

• 
  Barry Wilkinson (@millersfm2011) reported 22 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  koko 🌻 (@Koko__Johnson) reported 24 minutes ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  Alison Pearson (@pearson_alison) reported 24 minutes ago from Sheffield, England

  @virginmedia why is the red button not working I've paid for this service

• 
  Angelina Perrett (@liaryredhead) reported 27 minutes ago from Sheffield, England

  @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

• 
  Claire Stewart (@chococlaire77) reported 30 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Ian Naylor (@ianpnaylor) reported 34 minutes ago from Sheffield, England

  @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 39 minutes ago from Sheffield, England

  @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

• 
  Tom “Harlam” King (@HarlamTK) reported 44 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Ben Brailsford (@benbrailsford) reported 47 minutes ago from Sheffield, England

  @virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 54 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 55 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  Sam Millington (@cranworth791) reported 57 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  GiinaGii 🐱🌿 (@giinagii) reported 58 minutes ago from Sheffield, England

  @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

• 
  GAMING DRAGON (@GAMINGDRAGONUK) reported 59 minutes ago from Hoyland Nether, England

  @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joel Sheppard (@joelshepp) reported 20 seconds ago

  @virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 35 seconds ago

  @virginmedia .. have a problem setting up new set top box.. automated Phone let me speak to a human thinking of cancelling phone TV everything. Appalling customer service

• 
  1965 Blue 1878 (@noimspartakus) reported 39 seconds ago

  @virginmedia trying to contact customer services but your system wont recognise my acct no, absolute joke!!!!!

• 
  Martinayres65@outloo (@Martinayres65o1) reported 2 minutes ago

  @virginmedia You passed me on to your customer service team. They arranged for a manager to ring me yesterday at 3:00pm who failed to do so

• 
  andrea stevenson (@AngeStevenson) reported 2 minutes ago

  @virginmedia hi! I keep getting a message saying to upgrade my virgin box to get sky Atlantic - is it easy to install myself, is it a case of using the same wires as my existing box so a quick change over? Also my internet is often very poor, I assume this won’t affect the box?

• 
  Andres Copeland (@andrescopeland) reported 10 minutes ago

  @virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.

• 
  Claire (@Claireonj4) reported 17 minutes ago

  @virginmedia my Dad has been a new customer for 2 weeks, the internet has only work for two of those days so far, engineer failed to solved the problem now I can't login to the app to book another slot! Shambles!! Need someone to contact us to cancel asap.

• 
  Muhammad ali khan (@muhammadali786k) reported 18 minutes ago

  Virgin Media is worst service provider in London. They will take your money and don't provide you right services. Customer service is pathetic and terrible.

• 
  NWAKIBEYA (@_Nwakibeya1) reported 20 minutes ago

  @virginmedia @debbiecosway85 I’m having same issue, your services has deteriorated along the years.. the app don’t work, the website don’t work either.

• 
  Glenn McDonald (@Gtmcdonald1996) reported 20 minutes ago

  @virginmedia and your team has left the chat twice with no solution!