Virgin Media

Virgin Media Outage Report in Aston cum Aughton, Rotherham, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aston cum Aughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aston cum Aughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aston cum Aughton, Rotherham, England 08/05/2025 13:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aston cum Aughton, Rotherham, England

The most recent Virgin Media outage reports came from the following cities: Doncaster, Sheffield, Worksop, Rotherham and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomDoncaster Internet
United KingdomSheffield Internet
United KingdomWorksop Internet
United KingdomSheffield Total Blackout
United KingdomSheffield Wi-fi
United KingdomWorksop Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aston cum Aughton, England

Latest outage, problems and issue reports in Aston cum Aughton and nearby locations:

  • StuN_UK StuN UK (@StuN_UK) reported from Sheffield, England

    @SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia

  • CEjottings Norman Perrin (@CEjottings) reported from Sheffield, England

    @virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?

  • Saphysaft Saphy (@Saphysaft) reported from Sheffield, England

    @virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way

  • curt_curtdavies Curt Davies (@curt_curtdavies) reported from Conisbrough, England

    @virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @richardbranson yo! Can you fix my internet? @virginmedia

  • SammyJT77 Samantha Harrison (@SammyJT77) reported from Sheffield, England

    @virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.

  • RebeccaRose_B Rebecca Hardy (@RebeccaRose_B) reported from Doncaster, England

    @GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳

  • mechasquid Andy Welland (@mechasquid) reported from Sheffield, England

    @virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!

  • stuartbquick Stuart Bolton (@stuartbquick) reported from Sheffield, England

    @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

  • Nude_Jay Jay🧘🏻‍♂️🧔🏻 (@Nude_Jay) reported from Sheffield, England

    @openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether

  • Yorkie_Jock Derek Libberton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Yorkie_Jock) reported from Sheffield, England

    @virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?

  • jojo_oh_jojo Jo of JAM Artworks (@jojo_oh_jojo) reported from Sheffield, England

    @KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ilovecrack43 Most Powerful Gamer (@ilovecrack43) reported

    @virginmedia Internets been out for a few hours and I'm unable to get a number to contact support. Some help would be nice

  • Fallout180180 Robin (@Fallout180180) reported

    @virginmedia hi, can you tell me what the problem is with broadband in gl3 area please. Been down almost 2 hours now.

  • MissLMunster 𝕻𝖔𝖈𝖐𝖊𝖙𝕲𝖔𝖙𝖍 (@MissLMunster) reported

    @virginmedia I'm trying to contact you and it's actually impossible to get any help. Your WhatsApp "help" isn't fit for purpose and they're rude. I've just spent 15 mins on the phone, pressing a million numbers, had to repeat it all and finally, I was informed I'd be put through

  • sashaholly_ S H D (@sashaholly_) reported

    @virginmedia I cannot deal with the constant connection loss while I’m working from home. Is there a known issue in the SE9 area?

  • JangKayani S.T.A.R Consultancy and Training Ltd (@JangKayani) reported

    @virginmedia … so I have a fault with my broadband I have contacted you again and have been on hold for 30 mins then I am diverted to another department. I have to go through security again and then you disconnect the call. What a great service you provide.

  • Kebab_and_Chips We won't need eyes where we're going (@Kebab_and_Chips) reported

    @virginmedia Is this account for Customer services queries as well?

  • chiefmackers Paul McClure (@chiefmackers) reported

    @virginmedia Have spoke to them on that number more times than I can count now. If I’m lucky enough to get through, that call centre will tell me that it’s outta their control & theyll send an email to the outside contractors. Will tell me they’ll call me back to let update me, but never will

  • Bex2016 Becky D (@Bex2016) reported

    @virginmedia Not good enough I’m afraid, I have already tried the WhatsApp route and that didn’t work either. I’d like a manager to call me please. If this doesn’t work, I’ll be making a formal complaint later today

  • KarrieH_R Karrie H-R 🏳️‍🌈 (@KarrieH_R) reported

    @virginmedia I’m struggling to get help with a new order. I signed up to a broadband contract with virgin on the 26.7.22. I was due to receive my router etc on 22.8.22 but haven’t had anything. I keep getting cut off when I try to ring customer service.

  • halton_nicola NicolaHalton (@halton_nicola) reported

    @virginmedia Mmm, doesn’t seem like great customer service….