Virgin Media Outage Report in Aston cum Aughton, Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aston cum Aughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aston cum Aughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Aston cum Aughton, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Worksop, Chesterfield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi | |
| Sheffield |
TV | |
| Doncaster |
Wi-fi | |
| Worksop |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aston cum Aughton, England
Latest outage, problems and issue reports in Aston cum Aughton and nearby locations:
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
-
Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
-
Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
-
Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
-
GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
-
jo bell
(@csijo) reported
from
Doncaster, England
@virginmedia - we (YOU) have a PROBLEM!!! Why have I been charged £147 for a contract of £64 even after speaking to someone on 25/09 (when bill was received) who assured me they would escalate the issue and get it resolved?? #unhappycustomer #overcharged #problem
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
-
GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
-
Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
-
Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
-
GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
-
Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
-
Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
-
Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
-
GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
-
Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
-
Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
-
Andrew Poppleton 💙
(@popsgolf) reported
from
Wentworth, England
@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
-
GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lizzie Rolley
(@LizzieRolley) reported
@virginmedia eh? My issue is to do with your service and very conflicting advice on your systems with no way to speak or contact anyone. Advice changes every day - would be good to confirm whether I to expect an engineer or not?!
-
suzieblues
(@suzieblues1) reported
I am working from home and you are disconnecting my service when I pay over 100 for my services every month! Please throw me a line!! It’s impossible to talk to anyone. None of your automatic options help! I’m really appalled with your customer service @virginmedia
-
Jennifer Broadbent
(@JenniferBroadb2) reported
@virginmedia Hi, it was on my landline and yes I have telephone blocking service, why is the customer services so bad now. I was really worried, however someone text me from Virgin. Sorry but it's just not good enough and my broadband still has speed drop throughout the day & night.
-
Lorraine Jean Bush
(@LJBush) reported
@virginmedia surprise surprise, was promised after 10 days of no internet it would be fixed today by 1.45 in slough. STILL NOT WORKING!
-
Amar Hussain
(@Amar_design) reported
@virginmedia I’ve been expecting a call back, should have called by now. Terrible network for last 2 weeks off after some update. Now we can’t get online for longer than 5mins every hour. Ridiculous
-
Philippa
(@Pippalilly) reported
@virginmedia Oh that list is useless! You go round and round and achieve nothing. 2 weeks ago I issued a formal complaint to virgin about this. What is the purpose of virgin’s Twitter if not to resolve issues?
-
Siôn Brynach
(@sbrynach) reported
Shocking customer services from @virginmedia - kept waiting listening to appalling music for 35 minutes...before the line goes dead. Just finished my contract so will absolutely look at alternatives!
-
ben
(@brusson81) reported
@virginmedia how is it that when I go to your website as a new customer and select the same package I'm downgrading to I see it as £45 a month for 18 months then £82 a month. I've just been told for me it's £98! 100mb BB, Maxit Tv & a phoneline.
-
Joanna
(@jo_raines) reported
@virginmedia I'm trying to get help resetting my password. I've forgotten my secret answer and your system doesn't accept my last billing details. I waited over 3 hours for a response on the messaging system. Where can I get help?
-
Frankie Carrick
(@FcjuniorFrankie) reported
@virginmedia Yeah, I got some message back saying if the issue still exists in 24 hours to contact you again