Virgin Media Outage Report in Aston cum Aughton, Rotherham, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Aston cum Aughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aston cum Aughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Aston cum Aughton, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, Doncaster, and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 3 days ago |
|
Sheffield
|
Internet | 4 days ago |
|
Sheffield
|
Internet | 5 days ago |
|
Rotherham
|
Internet | 7 days ago |
|
Chesterfield
|
Internet | 7 days ago |
|
Sheffield
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aston cum Aughton, England
Latest outage, problems and issue reports in Aston cum Aughton and nearby locations:
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Amy 🦉 (@Amy_1867) reported from Sheffield, England@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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simon (@sihackett86) reported from Sheffield, England@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Ian Naylor (@ianpnaylor) reported from Sheffield, EnglandDealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin
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🎼 Phil Johnson (@philbaz12) reported from Doncaster, England@virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv
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David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, EnglandAnd the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Ian Naylor (@ianpnaylor) reported from Sheffield, England@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
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Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, EnglandRecently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
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Victims Voice (@victimsvoice73) reported from Sheffield, England@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
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Ian Naylor (@ianpnaylor) reported from Sheffield, England@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
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David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, England@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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Anita Whittaker (@summitsleap) reported from Conisbrough, EnglandIf you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia mandatory internet down again S65
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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Angelina Perrett (@liaryredhead) reported from Sheffield, England@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ⵣ (@Kxstom) reported@virginmedia @horrifo oi fix the network around E10 theres been no service for a month
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Heather (@fluffykit_uk) reported@virginmedia Service seems to be back to normal again now but I am still annoyed at missing the Argyle goal in the most important match!
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Daniel Storey (@DanielStorey23) reported@virginmedia It didn’t last night or this morning. The trouble is intermittent and as soon as it drops I turn it off and leave it 30 min to reboot. It was still down for 4 hours last night.
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Cheryl Gibbons (@GGT1965) reported@virginmedia Tried that and get the same message of you being extremely busy. Either a lot of complaints coming through or you're avoiding addressing Customer issues
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Alex Sawczuk (@alexsawczuk) reported@virginmedia Engineer coming tomorrow morning. 4 days with 200mb internet at about 10-20mb, and even slower from some hosts (60kbps). I use this connection for work and had to work several hours extra due to these issues.
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Keith Pates (@KeithCP2) reported@virginmedia You should have a working email address and postal address I will be contacting Citizens Advice, Trading Standards, and Ofcom regarding unable to contact except through Twitter, as a Business you should look after your Customers and with you since 1999 a long term Customer
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✨chelle✨ (@chelleisgolden) reported@virginmedia It’s never intentional, but I think anyone would be upset given how poorly this situation has been handled. Especially when this is the third time this morning alone the call got disconnected. I will be filing a complaint, rest assured. Thank you.
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Davinder Singh (@LallyDav) reported@virginmedia Also, as per your advice just checked the online complaint section. There is no category for my issue. How do I raise a request where @virginmedia discontinued a number, now taking time to get that fixed and causing huge amount of frustration? Thanks
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J.W.H.R (@JurajRutsek) reported@virginmedia it’s been four days without broadband. You keep on saying that an engineer is working on the issue in my area. Maybe send another one to get the issue resolved. My LO is missing his pal #peppapig
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Kamran Akram (@KammyAkram) reported@virginmedia Yes my renewal is due 3rd March, but I have had numerous connection/coverage issue and wanted a better deal but feel the staff weren't very accommodating or understanding for a loyal customer of 8yrs, seems like new customers are a priority. Regards Kamran.