Virgin Media Outage Report in Aston cum Aughton, Rotherham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aston cum Aughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aston cum Aughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Aston cum Aughton, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Worksop, Chesterfield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Doncaster |
Wi-fi | |
| Worksop |
Internet | |
| Chesterfield |
TV | |
| Sheffield |
Phone | |
| Doncaster |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aston cum Aughton, England
Latest outage, problems and issue reports in Aston cum Aughton and nearby locations:
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Dr Tepi
(@DrTepi) reported
from
Doncaster, England
@virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Potter
(@Marko7T4) reported
@virginmedia I spoke with someone at Virgin in the last week. They thought I needed a new sim, as I’ve been with you for years without a problem. They thought it could be to do with the migration to O2. The new sim has done nothing to improve it.
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Dr Jennifer Riley
(@JennieARiley1) reported
If our experience is anything to go by, poor Truss didn't have long enough at number 10 for @virginmedia to install her broadband (49 days and counting)
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kayleigh
(@Kaysimpson91) reported
@virginmedia I have checked and there is no issues with the broadband in the area
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Neat Guy
(@NeatGuy13) reported
@virginmedia hi, your web chat button is not working for me - is it true that you are offering free upgrades from the hub 3 to hub 5 for customers?
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Richard Piercey
(@ropey69) reported
@virginmedia What numbers? None that I can see. And shouldn’t you be phoning your customer not your customer chasing you?
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Sosh
(@SoshDragon) reported
@virginmedia Hello! I tried switching to Virgin Mobile earlier today, but the order is currently showing as cancelled with no indication as to why? No communication via text or email either. Not a good first impression, and I can't find a phone number to call on your Help page!
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Will Burnett 💙⚪
(@WillBurnett91) reported
TV not working, Internet not working & phone not working. Thank you Virgin Media for your impeccable service once again....
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Mark Potter
(@Marko7T4) reported
@virginmedia I think my only course of action will be to cancel my 4 contracts, 3 of which are monthly rolling and the other was only taken out at the end of June, and move to another provider.
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Sankha
(@sankhaguha) reported
@virginmedia You're not sorry. You make it sound so easy @virginmedia ! But you don't answer the phone. You don't engage with messages or emails. You even ignored my mailed letter. I just want OUT! I'm out of contract. You can't keep me as a customer against my wishes!! Just close my account!
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leanne pearce
(@leanne11rat) reported
@virginmedia no, it does not, they called multiple times and no one will help they keep cancelling appointments without telling then!!!