Virgin Media Outage Report in Rainford, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rainford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Rainford, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, Wallasey, Chorley, Wigan, Birkenhead, Runcorn, St Helens, Southport, Widnes, Prescot, Ormskirk and Leigh.
City | Problem Type | Report Time |
---|---|---|
Warrington | Internet | |
Liverpool | Internet | |
Liverpool | TV | |
Liverpool | Wi-fi | |
Liverpool | Internet | |
Liverpool | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rainford, England
Latest outage, problems and issue reports in Rainford and nearby locations:
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬
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Timothy Haines
(@Timuslloyd) reported
from
St Helens, England
And now you’re saying the only way to change the direct debit is to cancel contract, and start a new one on the right date... cost of that? £240!! @virginmedia really are corrupt.
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Wigan, England
@virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Shevington, England
@virginmedia we have NO Internet at WN6 8BQ ALL DAY. This is very, very poor. What is the problem??
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Paul Smith ✋
(@smiggerpaul) reported
from
Seaforth, England
@virginmedia hello there, I was cut off after 33 minutes! I want to reduce my monthly bill. I would the tv package to go down to the basic, can you help?
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Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
When you cancel a direct debit pending an overpayment query, an extortionate figure is taken by them, you get charged £7.50 for late payment, you are on hold for 45 minutes and then they say the direct debit wasn’t cancelled 👀NEVER CHOOSE VIRGIN @virginmedia @SCOAF_UK
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Yes keeps shutting down then going through the start up routine on the modem green light etc sometimes it’s off for 10 mins sometimes longer but can happen up to 7/8 time a day
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Rachel
(@rmckeown2010) reported
from
Warrington, England
@virginmedia has the tv channels gone down? As there seems to be a problem with mine 😩
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia Its not working again so you better fix it
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
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sarah ellingham
(@liverlas) reported
from
Liverpool, England
@virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia standard day again today WiFi has failed over 6 times on the phone for an hour and get cut off again!! If I could get through I would cancel may just have to stop paying my bill you might contact me then #poorservice #nointernet #p
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia I know that it says there are issues in the area
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Graeme Buck
(@g8uck) reported
from
Widnes, England
Wow @virginmedia on hold to your customer service team for one full hour and it’s cuts me off absolute joke of a company!!! My next call will be to cancel 🤬
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Today so far so good but this has been happening every day for the past 2 weeks but I can never get through on the phone on hold for an hour at a time only to be cut off!! Went off again twice last night trying work from home is impossible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abi Jenkins
(@abigailchantal) reported
@virginmedia Thank you. Still no update. We had the same issue last Wednesday, 30th November, is there a way to register that loss of service too?
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Amy ✨
(@ah4rtx) reported
@virginmedia It’s not me signing in, it’s him. It was fine in the UK, ever since we landed in Dubai it’s not working
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KittyC
(@KittyC78286813) reported
@virginmedia is there a problem with your website today? It's the only site I'm having trouble using. Unfortunately, it's where my emails are
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でね⚡️o̶c̶t̶o̶b̶e̶r̶ 🐀 (fictional writer)
(@deneoctober) reported
@RoodJood @bondbarton @virginmedia I was with Sky for 10 years. I had one outage and they sent me a refund (didn't have to apply). In 4 years with Virgin I've had nothing but grief. A phone line that still doesn't work. Outages every other month sometimes over full weekends.
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Dice
(@TheD1ceMan) reported
@virginmedia It's just a standard line with no phone icon. There's no issues reported when calling that number
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Justine Punjwani
(@Justinep30) reported
@virginmedia I doubt it. I’ve been left on hold and no one has come back to me. Is there a reason why your service is this bad? And why do you not have a direct route to speak to the relevant teams? Why must we go through a thousand automated options first, only to be passed to another team?
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JaxDagger
(@Jax_Dagger) reported
@virginmedia @freyabob 2 months of dealing with your whatsapp and the people on it cannot even do basic math, I'm being serious I paid 60 they wanted 30 more and when I said 90 they acted completely oblivious to what I was saying as if 90 never existed, the live chat has been an absolute failure
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Viriathus®
(@viriathus_eu) reported
Hello @virginmedia I have been sent a mobile phone by you in my mother’s name, we never bought the phone. A Taxi driver came by our home & tried to pick it up. I contacted your Customer service team who said someone will be in touch. I have not received confirmation by email
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Anne Bell
(@Yorkshirebell) reported
@virginmedia Your engineers have visited, thank you. Broadband and TV are restored. Not clear why phone not working and a further work order is needed. We look forward to receiving our automatic compensation for loss of service and repeated missed visits.
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Hayden Russell
(@CaptainHaydenR) reported
@virginmedia I was not given any information on when to expect a callback. I cancelled my service when you doubled the price