Virgin Media Outage Report in Rainford, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rainford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Rainford, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Southport, Liverpool, Warrington, Wigan, Runcorn, St Helens, Aintree Village, Prenton, Wallasey, Prescot, Ormskirk, Widnes, Newton-le-Willows, Birkenhead and Westhoughton.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Total Blackout | |
| Warrington |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Rainford, England
Latest outage, problems and issue reports in Rainford and nearby locations:
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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Terry
(@Terry_Crawford) reported
from
Wigan, England
@virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts
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Tim Groves
(@Tim2300G) reported
from
Birkenhead, England
@Hortini @virginmedia I have had this on other media sites, my email address had been used to attempt to hack/login. Scammers failed attempts logged me out as well .
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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Michael Griffiths
(@M__Griffiths) reported
from
Liverpool, England
Told @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻
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Matthew Purchase
(@kopitesaint91) reported
from
Wigan, England
@cavolfc @virginmedia 😂😂😂 I do and it seems to make the service worse
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Mick
(@The_MJ_Maher) reported
from
Horwich, England
@virginmedia Yes I have, it says there is a tv fault but that is incorrect. Ive tried to contact and it will not let me connect or through to CS. It was an automated message about a problem. No effort was made to inform me of any problems. We have had intermittent broadband for 5 days now
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Sam Mawdsley
(@sam_churchstile) reported
from
Croston, England
@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
As usual shocking from @virginmedia trying to log on to my online account. Changed password and now it’s not accepting the new one or old one. They are terrible!
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Mick
(@The_MJ_Maher) reported
from
Horwich, England
@virginmedia Numerous times. Internet constantly dropping out. Every day for the last week. Nothing coming up on the service checker.
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Jason Greenall
(@jmgreenall) reported
from
Standish, England
@virginmedia Not you fault I know but unfortunately for me this seems to be the default response for virgin customer service, along with passing us over to another dept! Also your sales rep, who said, “any probs give me a call” has gone AWOL!
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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Blue cladding 🍺
(@EFC26PJ) reported
from
Liverpool, England
@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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Dan the Man 🏳️🌈
(@pendo86) reported
from
Rainhill, England
The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
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Katie Cannon
(@yorkshirerosie) reported
from
Warrington, England
@virginmedia V pleased with the outcome , refunded and guaranteed that no further international calls will be allowed. Not sure how it was made in the first place but I’m not out of pocket so great customer service 👍
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Mick
(@The_MJ_Maher) reported
from
Horwich, England
Absolute joke service from @virginmedia paying for broadband which has barely existed for 5 days now. No explanation.
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jess carney
(@bloodshakex) reported
from
Wallasey, England
@virginmedia your virgin media store is down, and won’t let me watch a film that I’ve paid £8 for. The most disappointing service I’ve ever received, as I held on your phone line for 40 minutes only to be told nothing can be done.
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Mick
(@The_MJ_Maher) reported
from
Horwich, England
@virginmedia Hi, still an automated message about engineers trying to fix the issue. It’s been 6 days now with the internet dropping out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john dowley
(@JD2960) reported
@virginmedia On main pc connected to router. 50% less through power line so 50mb…. Premium service @ 1Gb????
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Jagga Singh
(@jagga_singhgill) reported
@virginmedia They too have received very generic responses. Been told about the automatic compensation system in place (irrelevant to my situation as I did not have a complete 48 hour outage). Disregard for my issue or request for compensation owed. No improvement to the area is mentioned.
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Bill Ellson
(@BillEllson) reported
@virginmedia PAYG Customer for many years - Phone showing "Emergency Calls Only" and my number not recognised when I try and login to your website
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Andy Thornley
(@AndyThornley) reported
@virginmedia Done now but your customer service is time consuming for the customer, repetitive and painful. If you didn’t have a monopoly on fibre provision in my road I would leave today.
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Bonnies29
(@sam_bon) reported
@virginmedia so I had your broadband installed recently. Had some performance issues and bkackspots. Engineer advised 2 maybe 3 pods needed. So last week I was told they were on order. Heard nothing. Chased today and I can only order 1 pod at a time, after previous one received.
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Daniel Maia
(@dmaiam) reported
@virginmedia you're full of ****! how can someone work in a network like this? @virginmedia wants to leave me lost in their burocracy, not taking responsibility nor providing any basic customer care. I know a deep place where you can shove your apologies!
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Daniel Maia
(@dmaiam) reported
@virginmedia Since when apologies pay any bill??? I have to pay @virginmedia in the next 14th... can I pay with apologies? Because I've used your awful service for over 3 years and was never late paying you. Could use apologies as currency from now on, is that ok?
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James Nicholls
(@jamesjnicholls) reported
@virginmedia Not yet, it's just 24 hours since our internet went down completely due to a fault yesterday.
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Imran Mohammed
(@ImranMohammed) reported
@virginmedia Great service by your engineer Scott, checked in with me to make sure phone services are back online. How can I get a message to his manager and get Scott some brownie points?