Virgin Media outages and service status in Rainhill, England

Problems in the last 24 hours in Rainhill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rainhill, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, St Helens, Prescot, Birkenhead, Ellesmere Port, Widnes, Northwich, Warrington, Runcorn, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Wigan	TV	2 days ago
Liverpool	Internet	2 days ago
Liverpool	Wi-fi	3 days ago
Liverpool	Internet	3 days ago
St Helens	Internet	5 days ago
Liverpool	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rainhill, England

Latest outage, problems and issue reports in Rainhill and nearby locations:

• 
  Martin Travis (@lurkinhead) reported 3 seconds ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  phil61efc (@MirLADas) reported 2 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Andy McGill (@andrewjmcgill) reported 8 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Tom Rushton (@tomrushton88) reported 11 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Nicola Bates (@Nicolajb87) reported 12 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Mrs Smith (@SmithysMaud) reported 17 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Mrs Smith (@SmithysMaud) reported 20 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Mrs Smith (@SmithysMaud) reported 23 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Mick Mc 23 (@Mick_McIver1984) reported 25 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Andrew (@andym1908) reported 35 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Martin Travis (@lurkinhead) reported 36 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Gary Kilroy (@Gary_Kilroy) reported 36 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Ndawana Youngson (@NdawanaY) reported 37 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  James (@jgrailpics) reported 38 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Adam (@agarnett) reported 39 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Elisabeth Hilton (@elisabethhilto4) reported 40 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Steve Pouncey (@Steveo67) reported 41 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Ray Waring (@RayWaring) reported 41 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 54 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Rob (@Robertlfc_) reported 59 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Fletcher (@Fletchmyster85) reported 1 minute ago

  @virginmedia It's tells me you'll be in touch within 48 hours, it's now over 72 hours and nothing. You didn't send me an email with my ticket details of the complaint, got back to the page to make a note 20mins later and the page had gone. Absolute shambles. Broken service & broken support!

• 
  jasong guedeney (@jasongued) reported 3 minutes ago

  @virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?

• 
  Berk (@trapdoor456) reported 4 minutes ago

  @BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍

• 
  simon withers (@KalEl_WBS) reported 6 minutes ago

  @virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!

• 
  Moots (@JJMootts) reported 11 minutes ago

  I swear @virginmedia have to be the most frustrating company to deal with ever!! Absolutely useless customer service.

• 
  Craig McArdle (@HoMcArdle) reported 12 minutes ago

  Absolutely no ***** given @virginmedia India and Malaysia are your only options as a customer. Poor people having to deal with vm ****** policies. FYI if you make more than one complaint about the same issue, they close the previous ones as resolved. They simply disappear.

• 
  Elaine McIntyre (@Elycat) reported 13 minutes ago

  Is @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down

• 
  funkeechicken (@funkeechicken1) reported 14 minutes ago

  @virginmedia @markkinga Hey, Virgin Media do you do a service in SA69?

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 17 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  Teezo’s Lace Wig🍉 (@mayvonbonbon) reported 18 minutes ago

  Since upgrading my hub 5 Virgin Media hub my internet drops every evening. Hub 4 & 3 never dropped and I’m paying like £30 more per month 😶