Virgin Media Outage Report in Rainhill, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Warrington, St Helens, Ellesmere Port, Prescot, Runcorn, Widnes, Newton-le-Willows and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wigan |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
**** @virginmedia shit internet!😡
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations
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Stephen Robinson ⚡
(@xstex) reported
from
Seaforth, England
@carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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Michael McGiveron
(@NuttyNCool) reported
from
Seaforth, England
@lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never buffers with the ***** videos
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Kerry
(@nahkmcilxxx) reported
from
Roby, England
@Jfarrell92 @virginmedia Get the asda shit head x
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Rachel Barrett
(@Rach_Barrett) reported
from
Liverpool, England
@virginmedia WHY is your online accounting so so bad. Page never loads
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Stu.
(@sp7974) reported
from
Seaforth, England
@MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
@virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit
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davey mc
(@Jodada_Films) reported
from
Birkenhead, England
@virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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Liam Fitzpatrick
(@LiamFitzy9) reported
from
Liverpool, England
@sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !
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CHELLE | ✞-4∇3:3
(@beakybox) reported
from
Seaforth, England
How much longer is the broadband gonna be down @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈 Barnaby and Chris🌍
(@AmbroseBarnaby) reported
from
Richmond, England
Typical No Virgin Media again but I know it’s not just me as thousands of people on here seem to have same issues typical.
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@virginmedia You’re not the problem, @skytv are ,
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Matthew Jones
(@mattxjones) reported
from
Lincoln District, England
@virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@skytv on hold for over an hour to speak to billing as you have decided to up my bill by £40 still no answer, disgusting service , thank god contract up in July ,who to choose @virginmedia or @btsportfootball , will be internet & phones aswell
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia **** cunty company **** off bunch of useless wankers