Virgin Media outages and service status in Bootle, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bootle, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jul 5, 1:19 PM GMT+1.
- Internet (40%)
- TV (30%)
- E-mail (10%)
- Total Blackout (10%)
- Wi-fi (10%)
The latest reports from users having issues in Bootle come from postal codes L20 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bootle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bootle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bootle, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, St Helens, Runcorn, Skelmersdale, Bootle, Prenton, Widnes, Wirral, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
3 days ago | |
|
Liverpool
|
Internet | 9 days ago |
|
Birkenhead
|
Total Blackout | 11 days ago |
|
St Helens
|
Internet | 11 days ago |
|
Liverpool
|
Wi-fi | 11 days ago |
|
Runcorn
|
TV | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bootle, England
Latest outage, problems and issue reports in Bootle and nearby locations:
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Mrs Smith (@SmithysMaud) reported from St Helens, England@jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.
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lloyd #utft (@111O1O1O11O) reported from Wallasey, EnglandNo service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.
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Tim Jackson (@TimmyJ1972) reported from Liverpool, England@virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked
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Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, EnglandHas virgin media gone down? #virginmedia @virginmedia
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Thomas Evans (@92Tevs) reported from Liverpool, England@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?
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Tim Jackson (@TimmyJ1972) reported from Garston, England@virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine
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Martin Travis (@lurkinhead) reported from Birkenhead, England@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!
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Mrs Smith (@SmithysMaud) reported from St Helens, EnglandDay 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?
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murf (@JohnMurphy9172) reported from Liverpool, England@virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Willow (@Willow75366) reported@MartinSLewis I have had huge issues virgin media, have caused me a lot of hassle
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Edward Perkins (@undertakereddie) reported@Ofcom I left Virgin Media in November 2016 moved over to Sky Q and I have never looked back. Sky have treated me way better as a customer than Virgin Media ever did. Virgin charged me over £300 when I left them. They threatened me with bayliffs if i didn't pay them
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Sinai Fleary 🇬🇩🇻🇨 (@S_Fleary1) reportedI have literally just left @virginmedia because of their poor service, constant internet outages and high bills. Let me know if we can claim compensation.
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Ian F (@mashie1964) reportedI used to be with #VirginMedia for years. Service was poor, always having outages, sometimes for days. They’re the spivs of broadband communications. Now I see they’ve been caught abusing & trapping customers. Time they lost their licence to operate in the industry
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Fabs (@TTVfabs_lb) reported@SkyNews They should be refunding every single Virgin Media customer.
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X Odus to Bluesky. (@PaulWatters2) reported@virginmedia are an absolute ******* awful company to try a deal with. Not a ******* clue about customer service. It's all about keeping you in contract. Bring back Telewest.
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Hatz (@DevilHatman) reported@virginmedia The hilarious part... your complaints team sends me an email saying we agreed a resolution and closed it. We have abso-*******-lutely not agreed a resolution. I haven't even been able to speak to anyone yet and nobody has replied to response. @Ofcom
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Glen SWFC B (@growlers6) reported@virginmedia is the website down?
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Keiran Griffiths (@Keiran_Mark) reported4 days and no reply to my DM @virginmedia 🤦. Poor performance from Customer Services
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magdi abdelhadi (@maegdi) reported@virginmedia your customer service sucks. do something about it ffs