Virgin Media outages and service status in Bootle, England

Problems in the last 24 hours in Bootle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bootle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bootle, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, St Helens, Runcorn, Skelmersdale, Bootle, Prenton, Widnes, Wirral, and Prescot.

City	Problem Type	Report Time
Liverpool	E-mail	3 days ago
Liverpool	Internet	9 days ago
Birkenhead	Total Blackout	11 days ago
St Helens	Internet	11 days ago
Liverpool	Wi-fi	11 days ago
Runcorn	TV	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bootle, England

Latest outage, problems and issue reports in Bootle and nearby locations:

• 
  Mark Langshaw (@MarkLangshaw) reported 3 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Matt Attwood (@mattwood1702) reported 8 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Tim Jackson (@TimmyJ1972) reported 9 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Mrs Smith (@SmithysMaud) reported 9 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Rob (@Robertlfc_) reported 12 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Alan Dean (@alandean1878) reported 14 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Andy McKeown (@AndyMcK1982) reported 14 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  DM 🦌 (@DaveMbootlebuck) reported 16 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Tim Jackson (@TimmyJ1972) reported 16 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Jamie McLoughlin (@jmcloughlin) reported 17 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Maureen StewartJones (@supergran22) reported 19 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Mrs Smith (@SmithysMaud) reported 21 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  James (@jgrailpics) reported 29 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Mrs Smith (@SmithysMaud) reported 34 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Rob (@Robertlfc_) reported 35 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  CryptoDan2k (@CryptoDan2k) reported 35 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Chris Wright (@ChrisWAzure) reported 40 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  CryptoDan2k (@CryptoDan2k) reported 55 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  Martin Travis (@lurkinhead) reported 56 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyn Prodger (she/her) (@Prodgey) reported 6 minutes ago

  @virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.

• 
  Slimzee (@slimzeeUTD) reported 7 minutes ago

  @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

• 
  irons1de (@irons1de1) reported 19 minutes ago

  @virginmedia @botbusta999 Haven’t you just received a fine because of this exact thing forcing people to stay with you when you are providing substandard service for ridiculous prices

• 
  Liam (@kestrel89B) reported 20 minutes ago

  @BBCNews @virginmedia make it so difficult to actually speak with a human. They love a #bot chat. Always upping the #contract and never actually have a valid reason. #virginmedia

• 
  Radar 🚨 (@RadarHits) reported 22 minutes ago

  🚨 JUST IN: Ofcom fines Virgin Media a record £28m for deliberately mishandling millions of customer calls and preventing contract cancellations between 2022 and 2024 through tactics including call-dropping and unnecessary transfers.

• 
  Matthew Hanlon (@MatthewHan93365) reported 24 minutes ago

  @virginmedia I have no WiFi or Tv. Are servers down ts25 post code?

• 
  Neya (@DHPrevention) reported 27 minutes ago

  @Ofcom Good! It's the sneaky snaky foreign (South Asian) call handlers. It's bad enough they can hardly speak English. @virginmedia

• 
  Andy Gee (@MrGee27) reported 29 minutes ago

  £28 million fine for @virginmedia is well deserved. They have never had any interest in there customers once they have signed.

• 
  Glen SWFC B (@growlers6) reported 29 minutes ago

  @virginmedia is the website down?

• 
  Reb (@UserrReb) reported 31 minutes ago

  Ofcom has ordered #VirginMedia to check that every affected customer who complained has received the compensation or other remedies to which they may be entitled within the next six months. A disgusting company that no-one should touch.