Virgin Media Outage Report in Lowton, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lowton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (32%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lowton, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Bolton, Runcorn, Salford, St Helens, Sale, Skelmersdale, Widnes, Warrington, Prescot, Altrincham, Leigh, Upholland and Roby.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wigan |
Internet | |
| Liverpool |
Total Blackout | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Runcorn |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Lowton, England
Latest outage, problems and issue reports in Lowton and nearby locations:
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@virginmedia Done them both saying no issues but somehow I'm having WiFi connection issues
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
Absolutely shocking ‘customer service’ if that’s what you can call it from @virginmedia I would not recommend them whatsoever and will not be to any of my friends and family, thanks for nothing 😡
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Ben Morley
(@Benmorley23) reported
from
Warrington, England
@virginmedia @Ofcom I now have a recording of the last advisor who I spoken to... terrible terrible service and I will not ever return to @virginmedia. What a waste after 20 years of being with you. What a shame, I will send the recording to @ofcom and cancel the direct debit 👍🏻
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Phillip Columbine
(@philcolli72) reported
from
Salford, England
@virginmedia absolutely ******* terrible service. Contract ran out. Customer service agents are not helpful in the slightest. Saving nearly £50 with sky. And when u don’t turn up to take out the boxes u actually have the nerve to ask me to post them back to you. #whataloadofshit
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia WiFi off again phone up and I get asked to call again at a more convienient time because you are busy. Do you know why you’re busy it’s because I expect you have thousands of others irate customers calling you because your service is SHITE! 😡
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia Sorted now but 1/2 hr wait is unacceptable you should be informing customers of waiting times and/or offering callback service. #Amazon and #eBay do this really well.
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Alison Birchall
(@Alisonbirchall4) reported
from
Warrington, England
@virginmedia and I can’t get on the service status page either!
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤
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Karl Smyth
(@Shotstopper007) reported
from
Urmston, England
@virginmedia @VikkiJohnstone Your service page doesn’t work either. Get the message, this page isn’t working right now. Try again later or log into your own account. Try to log in, and that isn’t working either!!!!! What the hell is going on. I moved from sky to get away from this, and not it happened again
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Yoni Weisberg
(@yoniweisberg) reported
from
Urmston, England
@SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia please can you sort out your service my kids loved watching Britain’s Got Talent then oops you lost the service nothing working now 😢😢 unhappy children now for a Friday evening
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Kevin Skinley
(@kevchem1) reported
from
Liverpool, England
This is really awful all round. Really hope virginmedia come to their senses
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@pipercjjj @virginmedia And my app is showing me no issues WOW
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MJ
(@Pinkandwild) reported
from
Bolton, England
In case you didn’t get it @Virgin @virginmedia I’ve #switched my #mobile, #broadband & #TV tomorrow but your pettiness has taken my service away already - don’t be sending me a ******* bill! #SameShitDifferentDay #ShitService
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jmcloughlin
(@jmcloughlin) reported
from
Liverpool, England
ITV is down on Virgin Media in Liverpool. This means Gardeners’ World is going to get ratings akin to City of Death Part 4.
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia disgusted that as a valued customer for over 15 years, I’m moving property, wanting to move my services to my new address but because it is above a business you will not install so you are charging me for closing my account which I do not want to do 😡
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@virginmedia Is anybody else having problems with broadband in the Monton area
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
@emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠
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Libby Keane
(@libbyjaynekeane) reported
from
Liverpool, England
@EmmaBall5 @virginmedia Ohh Emma you’re in for a treat with these 😂😂 worst customer service ever
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia No it’s not worth explaining things once again, I’ve spoke to customer service, I spoke to someone on here the other day and I’ve spoke to the resolutions team and have just been fobbed off by all 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ika.shimai
(@ika_shimai) reported
my virgin media just cut out for the fifth time today
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Chelsea milne
(@chelseamilne1) reported
@virginmedia WiFi keeps disconnecting from my phone saying authentication problem its getting beyond a joke now between that and it going down
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joanna/polyxena ♡
(@xPolyxena) reported
@virginmedia can you like sort your internet out please. So many people complain about how through this lockdown it's been nothing but ****, constant cutting out and dropping randomly. I stream and I don't fancy having to constantly apologise for your internet being ****.
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Pete Wylie is WAH!🌟
(@petewylie) reported
@virginmedia WiFi problems yet again. Phone rings out forever. Help please.
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Sean Morrison
(@sean_morrison19) reported
@virginmedia I have a sky sports subscription with virgin but I am unable to watch sky sports through the sky sports app. When I sign in it is telling me that I do not have the correct package to access the content which is incorrect. Agent has just hung up on me after 1hr wait
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katie
(@katiejturrell) reported
@virginmedia absolutely appalled by your customer service, been trying to get through to someone for 10 days and been out on hold for hours! Unable to watch anything due to the bad picture! Looks like we will be cancelling and going to sky for tv from now on!
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The Sixth Chairman's Fourth Wife
(@ElsaFanEden) reported
@virginmedia Hey, I never set up F-secure but am now getting an email to complete my registration. Can I just ignore that or do I have to do anything to cancel it?
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blitza700
(@blitza700) reported
@virginmedia sorry for a double tweet its not just here in ashford thats having the problems its also happening in portsmouth so its not a local area problem and there is no end of people tweeting you guys complaining about it
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Michael Walker
(@mycalwalker) reported
@virginmedia All I want to do is find out what broadband is available to me and renew but upgrades on website have never worked. ONLINE chat , the agent chats then disappears and phone calls are cut off. However new customers get straight through, Covid must allows this. 😡🤬
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Samuele Di Nicola
(@SamueleDiNicola) reported
@virginmedia @Flav_Bateman @lawrence_bury How do I cancel my contract? It's impossible to call you and you have a 4h waiting queue on your chat system. Why can't you just add a "cancel" button and avoid the pain of dealing with you guys?