Virgin Media Outage Report in Lowton, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lowton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lowton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Wigan, Billinge Chapel End, Skelmersdale, Bolton, Runcorn, Warrington, Bury, Prescot, Timperley, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 1 day ago |
|
Wigan
|
Wi-fi | 5 days ago |
|
Skelmersdale
|
Total Blackout | 7 days ago |
|
Skelmersdale
|
TV | 9 days ago |
|
Bolton
|
Internet | 10 days ago |
|
Runcorn
|
Phone | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lowton, England
Latest outage, problems and issue reports in Lowton and nearby locations:
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rich cutts (@Cuttsrich) reported from Tyldesley, EnglandIts been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.
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Moore AccountancySid (@SidMooreManc) reported from Sale, England@virginmedia My app says we are. However I can not click through to how we get service updates
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Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England@virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia Yeah known issue with TV Aim to fix by 12.00 No am or PM or date So not really much help !
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Steph Scully (@SteffyJ1) reported from Warrington, England@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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Dave Ashurst (@DWA2005) reported from Knutsford, England@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
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Doug Hall (@DougHall18) reported from Bolton, England@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia Yeah I did initially and then doesn't load the page Tried calling just automated sent me links to mobile the same links already checked and then hung up No estimated time of when will be fixed.. I guess it's with people finishing work and realising their service is down hmmm
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Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
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rich cutts (@Cuttsrich) reported from Tyldesley, England@virginmedia I've woken up to no Internet service at all, again
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Anne Woolley (@AnneWoolley1) reported from Hindley, England@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia problems in St Helens WA9 any chance you know when will be back up and running had an outage all day before Christmas too and now again no TV !!
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@virginmedia If does now. 12:00. That's 17 hours without service.
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Patrick Veale (@nuttyhill) reported from Warrington, England@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
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rich cutts (@Cuttsrich) reported from Tyldesley, EnglandIn 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Chick (@cheshire5678) reported@virginmedia I used your msging service yesterday when I asked for a manager to call me but was refused. I suffer from anxiety issues and the last 3 weeks dealing with your company has left me in tears on multiple occasions and so I will be looking to raise a formal complaint in writing
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Beth (@BethJellyBean) reported@virginmedia ordered a phone, had all the documentation, sent a tracking number, set up a direct debit. But cancel the delivery with no explanation on why and when queried told to order it again. Can anyone help?
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Danny Pugh (@mateyoverthere) reported@virginmedia Yes they did , we have since got someone to get an engineer to visit on Friday with said Hub however still can’t get our PODS and have had to pay for cancelling sky and rebooking another day not working and still no pods!
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Andrew Dallin🇺🇦 (@adallin) reported@virginmedia I know you don't your WiFi signal is terrible which is why I've installed a wireless mesh system but your router can't even provide that consistent said
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monrabuddies (@monrabuddies) reported@virginmedia service down here in Glasgow. Supposed to be back up by 8am. Any updates?
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Vikki Cook (@BmouthInkwell) reported@virginmedia I cannot make it through the labyrinthine system that is the website and all I'm trying to do is find out if/how much it might cost to install a second landline in my home with a different phone number! Help?!
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Jemma Lowman (@JemmaLowman) reported@virginmedia Team have sent out an engineer who stated that a box on the street was also having issues and that this would be fixed. We’ve had zero response since then and no engineers have come back out to us. Testing showed faults with the internet and has been this way since Jan.
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Maggie (@MaggieBlack) reported@virginmedia It says we need to call you to subscribe to any channel. Customer service told me to turn it off and on again which it then asked me for a pin which I obviously didn’t know. That’s when customer service gave up.
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Joe Rabone (@JRabone) reported@virginmedia trying to charge £60 for me to terminate my services with you?🥴 yea no thanks
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Lianne Goddard (@alwaysagrin) reported@virginmedia No I am actually at work!!! But am getting fed up of this now, i went on watsapp last night at 16.33 and i am STILL no further forward, why is it so hard to cancel the aervice, yet you are quick to keep sending nasty emails asking for payment!!!