Virgin Media Outage Report in Lowton, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lowton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lowton, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Knutsford, St Helens, Bolton, Warrington, Runcorn, Sale, Salford and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Knutsford |
Wi-fi | |
| St Helens |
Total Blackout | |
| Bolton |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lowton, England
Latest outage, problems and issue reports in Lowton and nearby locations:
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Well I've just had a "sort of" resolution but still not really acceptable. I gave 30 days notice to cancel my services as want to get Sky. Sky and Openreach are coming tomorrow to fit phoneline & services. I have booked a day off work for this. If there is still (cont) >>
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clare wilson
(@nookandwillow) reported
from
Prescot, England
@ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@virginmedia Never any perks for exisiting customers 🙄
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Why have a Twitter presence when you can never answer account specific queries? It's a ridiculous set up.
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Susan Rigby
(@terrificsue) reported
from
Wigan, England
@terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔
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clare wilson
(@nookandwillow) reported
from
Prescot, England
@ThingsByNik @virginmedia Have noticed they’re hard to get hold of as I’ve had issues with my install (outdoors related) they should at least do you a deal…if you could actually speak to them they will prob offer you something, that’s what Sky usually do
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service
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will hughes
(@willhughes15) reported
from
Risley, England
@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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Courtney 🌱
(@courtneylambs) reported
from
Salford, England
@virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!
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Neil Connolly
(@neilc5017) reported
from
St Helens, England
@virginmedia how much notice do we have to give to cancel our subscription ?
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Whittle
(@Stixx1979) reported
from
Liverpool, England
@virginmedia Unless you can locate the mobile phone that never reached me in August 2020, employ more peoley to deal with customers and open shops again , I shouldn't think there is thank you.
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@Deanzey @virginmedia But it never… I used mobile 5G 😜
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.
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Andrew Olive
(@Cityredandy) reported
from
Boothstown, England
@virginmedia It is now showing me what's available but will not allow me to sign in?
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia They will disconnect my services but it might take 24 hrs..as I say if Openreach come and find I have a working phone line then them and Sky will cancel ny ibstallation! Please can my phone but turned off as of midnight or at least mych earlier than 24hrs?
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Chris Greenhalgh
(@Ceasar_1990) reported
from
Liverpool, England
Virgin media internet is the worst 😤
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
The customer service offered by @virginmedia has now reached such comically useless levels that they're now making it next to impossible for me to pay them for their services!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@Ry_Howarth90) reported
@virginmedia Just trying to leave once my package ends this month, the only way help I’ve had is trying to sell me a new contract which I don’t need. It’s seems to take an hour for a reply when your staff send a message. Really unproductive way of working.
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Cat
(@channeleffect) reported
@virginmedia Since moving my internet has been impossibly slow and in and out of service. I've tried calling but keep being hung up on and your chat is trash!! How can I book for an engineer to come out?
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Henry Bush
(@hjsb) reported
@virginmedia We're getting swamped with scam calls from someone claiming to be you, offering to "fix a problem with our router". I know they're not actually you, because we don't even get our broadband from you. Is there anything I can do about it?
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🤖
(@ctrru) reported
@ThumblessCudi @virginmedia You could be able to get a business package from them, way better customer service!
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💟MUFC.👹. 💟tattoos💟TWD.💟.FILMS.💟MOTO GP🏍
(@nigeone7524) reported
@virginmedia Yes I've rebooted it still have same problem
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Victoria Mitchell
(@vickyymitchell) reported
@virginmedia please help us our virgin has not been working all morning and we been on hold for over an hour,can’t get through to anyone 😠
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Woodford Halse
(@woodford_halse) reported
@virginmedia I would have hoped that if that was a possible solution, someone would have suggested the above. From what I can see I don’t have a compatible hub to use this app. Further more, my complaint is as much to do with how you have dealt with my connection issue.
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Lissy Morse
(@LissyMorse) reported
@virginmedia Hello, our very old TiVo Box is failing, and I can’t easily see on the website what the best way to request a replacement box is! Any help appreciated, thanks
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Mezz
(@Mehreenxhanif) reported
@virginmedia Hi someone was suppose to call be at 11am in regards to my complaint but no one has called?
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DCW
(@DCW66533749) reported
@virginmedia been on the phone for 2 hours to get support still no one answered its a joke