Virgin Media outages and service status in Lowton, England

Problems in the last 24 hours in Lowton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lowton, England

The most recent Virgin Media outage reports came from the following cities: Wigan, St Helens, Skelmersdale, Bolton, Altrincham, Sale, Runcorn, Warrington, Prescot, Billinge Chapel End, and Bury.

City	Problem Type	Report Time
Wigan	TV	3 days ago
St Helens	Internet	3 days ago
St Helens	Internet	4 days ago
Skelmersdale	Internet	4 days ago
Bolton	Internet	6 days ago
Altrincham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lowton, England

Latest outage, problems and issue reports in Lowton and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 3 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 4 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  Tom Rushton (@tomrushton88) reported 10 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Mrs Smith (@SmithysMaud) reported 21 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 23 minutes ago from Warrington, England

  Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

• 
  CryptoDan2k (@CryptoDan2k) reported 28 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 29 minutes ago from Wigan, England

  @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

• 
  owen southworth (@obpls1995) reported 33 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 33 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 34 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 36 minutes ago from Bury, England

  @virginmedia It's nothing you can help with on twitter unfortunately 😞.

• 
  Mrs Smith (@SmithysMaud) reported 43 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Emily (@ErHes1997) reported 44 minutes ago from Timperley, England

  How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 46 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Jack Kelly (@realjackoh187) reported 48 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Lindz Devine (@LindzDDub) reported 48 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 49 minutes ago from Sale, England

  @virginmedia Have you just stopped responding now? Having some system issues?

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 56 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 56 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Maureen StewartJones (@supergran22) reported 59 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Layton (@shooter1981) reported 5 minutes ago

  @virginmedia how do I get in contact with you??? Awful experience so far. Over 2 hours on hold so far, online chat kicks me out. Not even been able to activate my account or install equipment and now unable to cancel. Glad I won’t be proceeding with you !!

• 
  rab1977 (@RabArmstrong77) reported 5 minutes ago

  @virginmedia Just moved home. No broadband or tv. Service supposed to be connected yesterday. Been on hold for over 2hrs last night with no answer and now today 46mins and counting

• 
  BaaBaa (@mumherts) reported 12 minutes ago

  @VirginMediaNews @virginmedia @VirginMediaCorp still trying to get through to 'help' after four days of trying. Communication company who can't communicate with its customer, no wonder so many people leaving!

• 
  Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported 13 minutes ago

  @virginmedia been waiting for your call since Saturday, been private messaging several times a day since last week. Appalling service.

• 
  Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported 16 minutes ago

  Hey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.

• 
  Simon Dennis (@sjdhatters) reported 16 minutes ago from Aston Clinton, England

  @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

• 
  Boshek (@Boshek6) reported 17 minutes ago

  @virginmedia after 19 years of flawless service. You have gone to **** in the last 2 months. Constant issues. Last contract with you. Once this one ends. I’m done with you. This is all it takes. I’ll never use virgin again for anything.

• 
  Limited (@Itslimiiited) reported 18 minutes ago

  @virginmedia What's the point in paying for a service, when its ****!

• 
  mike henry (@MikeHenry58) reported 18 minutes ago

  Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

• 
  Edward King (@A7ESK) reported 23 minutes ago

  Right @virginmedia 3 calls in the customer service came through the same procedure and you still haven’t unblocked me so I can watch stuff on the app. What is going on seriously?. and this is almost week three.