Virgin Media outages and service status in Lowton, England

Problems in the last 24 hours in Lowton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lowton, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Wigan, Bolton, Widnes, St Helens, Bury, Altrincham, Prescot, Sale, and Runcorn.

City	Problem Type	Report Time
Warrington	Wi-fi	9 hours ago
Warrington	Wi-fi	9 hours ago
Warrington	Wi-fi	1 day ago
Warrington	Wi-fi	1 day ago
Warrington	Wi-fi	2 days ago
Warrington	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lowton, England

Latest outage, problems and issue reports in Lowton and nearby locations:

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 2 seconds ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 7 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 7 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported 7 minutes ago from Warrington, England

  Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

• 
  Maureen StewartJones (@supergran22) reported 7 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Jack Kelly (@realjackoh187) reported 12 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Nathan Talbot (@nathantalbot) reported 20 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in M6?

• 
  johnsonhomes (@johnsonhomes2) reported 21 minutes ago from Sale, England

  @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

• 
  Gemma ≅ (@SimpaticoGem) reported 21 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Norbert Lad. (@maximuslid) reported 26 minutes ago from Knutsford, England

  @virginmedia That's just an automated service that sends me to the app. So still unresolved.

• 
  Sam (@Samuel_J_Mc) reported 27 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  owen southworth (@obpls1995) reported 30 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Jack Kelly (@realjackoh187) reported 30 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Gemma ≅ (@SimpaticoGem) reported 32 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 35 minutes ago from Wigan, England

  @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

• 
  Emma (@EmmaZhaan64) reported 38 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Tom Rushton (@tomrushton88) reported 39 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Colette Ellison (@colette2511) reported 41 minutes ago from Warrington, England

  @richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 41 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

• 
  Mrs Smith (@SmithysMaud) reported 52 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ponzi (@AiurKan) reported 5 minutes ago

  @MrSajjadengland @Starlink Had Virgin media 350mbs phones and wireless cameras kept lagging for 3 years, so often using phone data because of it Now I have 200 Mbs plan and everything is working perfect no data issue or wife complaining about , nothing is lagging , I did run a stress test and all good

• 
  Meersham (@Schmuley_Schlo) reported 5 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Camille Chat's Neck (@CamileChatsNeck) reported 6 minutes ago

  @richardbranson virgin media is IMPOSSIBLE to cancel in Ireland. **** you

• 
  Captain Howdy (@colonbarbarian) reported 6 minutes ago

  @Dratcliffe1986 @virginmedia @ExeterBub You need to first register the outage through Virgin media itself. I do this everytime there is an outage. Virgin will usually then give you any compensation, if they don't, then report to Ofcom.

• 
  Gary Adams (@GazzaAdams) reported 7 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  WHEELSlimShady ♿️ (@wheelslimshady_) reported 8 minutes ago

  @soarizard @elliviant Tbf mine is usually about £125, rn it’s down to like £76 but I also have tv package with Virgin Media. I have all the sports channels and so I do pay a lot, but I’m not sure how much my broadband is separately! But yes, mine WHEELY fast 🤘🏻🤓

• 
  Rob Heneghan (@robheneghan) reported 13 minutes ago

  @virginmedia when do you plan on fixing the red button sky spots + issue??? I can’t pick what games I watch on line. I don’t want to watch tv on my phone and I don’t want to DM you. Me and many others simply want to know when you plan on fixing the issue

• 
  ravnsnakeeyes (@deltaforever428) reported 16 minutes ago

  @Katuhstrophikz @elliviant Virgin media is bad

• 
  MozzaEV (@mozzaev) reported 16 minutes ago

  @virginmedia @Carolestfc1 I havelogged a complaint, as paying for service we aren't receiving from Virgin Media

• 
  Mark senior (@Msenior89Senior) reported 17 minutes ago

  @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!