Virgin Media Outage Report in Lowton, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lowton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lowton, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Bolton, Warrington, Runcorn, Sale, Widnes, St Helens, Bury, Salford, Altrincham and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wigan |
Internet | |
| Bolton |
Internet | |
| Warrington |
Internet | |
| Bolton |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lowton, England
Latest outage, problems and issue reports in Lowton and nearby locations:
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
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Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia If does now. 12:00. That's 17 hours without service.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Still the same issue had another text update to say all fixed but it's not still nothing #notimpressed
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Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia having problems tv channels not working phone 150 not taking calls
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Steph Scully
(@SteffyJ1) reported
from
Warrington, England
@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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Doug Hall
(@DougHall18) reported
from
Bolton, England
@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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Anne Woolley
(@AnneWoolley1) reported
from
Hindley, England
@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.
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Katie Mallon
(@ThatGirlKatie80) reported
from
Salford, England
@virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋
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Mike Long
(@Lanky2711) reported
from
Urmston, England
@virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.
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shane reeves
(@shanereeves1982) reported
from
Wigan, England
@virginmedia Must be some issue been off since about 10 am but yet internet not affected
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jake
(@neppeFNreal) reported
@purva_patel_yt @Wolfiez @virginmedia how did u fix it i have the same problem
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Ashley McLoone
(@ash_mcloone) reported
@virginmedia where is the hub settings? do u have gd links to solve this? I have someone saying he can help me...for a price :/
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Claire Pearson
(@Missjadia) reported
@virginmedia Well hopefully they do. I've already lost a lot of money and clients through this. Wish I'd never left sky
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Claire Pearson
(@Missjadia) reported
@virginmedia OK, so you know I'm not going through the whole wires, on off etc all over again. Done it loads. Genuinely think it's a traffic a problem that I was told I wouldn't have
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Adam Berkley
(@ab4842) reported
@virginmedia Ok, but I need the internet to work from home. Can you reinstate my appointment and I'll cancel if it starts working again. I don't want to have to wait until Monday to book an engineer who won't arrive until the end of the week
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Jane Lane
(@how_vintage) reported
@virginmedia I switched to Vodafone from you then switched back in the cooling off period when you offered a better deal but seemed to have lost my landline in the process. I’ve called you countless times and its so difficult to get any help. Wish I stayed with Vodafone tbh. 😩
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Just Dave
(@M0YAA) reported
@virginmedia I would love to, however having spend 6 hours waiting initially, and now another 4 yesterday, I'm wondering if there is any point. Considering communication is suppose to be your business, internally you fail miserably.
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Amal Pomphrey 💙 #NHSblueheart
(@AmalPomphrey) reported
@virginmedia broadband down since morning. Whats going on?
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Amal Pomphrey 💙 #NHSblueheart
(@AmalPomphrey) reported
@virginmedia Yes there are 3 issues. What is the status update for fixing them please?
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John Bailey
(@Jegspur) reported
@virginmedia what's going on in Southgate N14 please? Everything is down and today's fix estimate was missed and now moved back a whole day?