Virgin Media Outage Report in Lowton, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lowton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lowton, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Sale, Bury, St Helens, Bolton, Warrington, Altrincham, Wigan, Runcorn, Widnes, Skelmersdale, Salford, Prescot and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
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| Liverpool |
TV | |
| Liverpool |
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| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lowton, England
Latest outage, problems and issue reports in Lowton and nearby locations:
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
@virginmedia anyone working today to help with a query?
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Anna Robinson
(@Anna_Rob25) reported
from
Salford, England
Why is @virginmedia internet always down, paying for a service you can never use 🙄😤
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Mark Clifford
(@MarkClifford86) reported
from
Sale, England
@virginmedia hi, internet has been down for about 20mins now. Flashing green light on router. Run the test on website, turned off and on. Can you help please, as I’m trying to work from home.
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
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dan higgin
(@higgin25) reported
from
Sale, England
@virginmedia why is your internet always going off? Also the worst device I’ve come across. Can’t wait to move
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Ayub Zumla
(@AyubZumla) reported
from
Boothstown, England
@virginmedia Shocking customer service. Renewed my contract last week , received a loyalty discount, and now received a email with the contract showing full price in excess of £100! 20 plus years of loyalty! #ridiculous #loyalty
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Bob Watson 3.5% 🇪🇺
(@Dr_Whatson) reported
from
Sale, England
What the hell going on @virginmedia? My broadband has been going up and down like a yoyo for the past four days. This morning has been especially bad!
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liam worrall
(@liamworrall24) reported
from
Wigan, England
Virgin media as got to be the worst Internet provider around!! Constantly down
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nasir Ahmad
(@nasiramd1) reported
@virginmedia You welcome new customers and they can join you by just filling a simple online form. And when they want to leave you; you are required to be informed one month in advance. Why is this? Not recommended this service provider
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Sammy
(@GGoldenGod) reported
@virginmedia's call centre deliberately passed me pillar to post around wrong departments for 75minutes today because I was trying to cancel. Baffling service to a long term customer and prior strong advocate. Eventually had to give up.
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wringthonk
(@BeavyBee) reported
@slyflox I love these calls. I let them go for so long then call them out. I’ve been a “liar *****” and only this morning Rita from Virgin Media told me to **** off when I informed her that my router was functioning perfectly and I would be reporting the number to actual BT Virgin Media.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
@AppleUser2000 Not sure, Virgin media mobile is an MVNO that piggybacks on Vodafone’s network. I’d guess that deal will run it’s course and then the network will switch over to O2 signal
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Will L-J
(@WNJ85) reported
So Virgin Mobile is an MVNO using the @EE network... however @virginmedia and @O2 are merging; soooo does that mean current Virgin Mobile customers (like myself) will be moved over to the O2 mobile network? #VirginmediaO2
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hannah staiano
(@HannahStaiano) reported
@virginmedia Can’t say I’m surprised really. The customer service I received yesterday was also terrible. I wouldn’t recommend using @virginmedia to anyone!
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Charlie
(@charboy_01) reported
@virginmedia Virgin. You are really starting to get on my nerves. I raised a complaint a few weeks ago. Trying to call up now and your ending every single one of my calls when I go through security!! It’s not on!
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Stuart Davies
(@studavies1982) reported
@DocSquiffy @virginmedia They never do. They do as little as possible in the hope it eventually sorts itself out
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heidi
(@_sadunistudent_) reported
@charboy_01 @virginmedia You tell em Charlie! You deserve better customer service!
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Lisa Andradez 💙
(@AndradezLisa) reported
Appalling service from @virginmedia charging a ridiculous fee to get out of our TV and broadband contract when they cannot provide the same service at our new address... Disgraceful!