Virgin Media

Virgin Media Outage Report in Lowton, Borough of Wigan, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lowton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lowton, Borough of Wigan, England 12/13/2025 14:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lowton, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Irlam, Bolton, Warrington, Salford, Skelmersdale, Altrincham, Wigan, Sale, Knutsford and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomIrlam Internet
United KingdomBolton E-mail
United KingdomWarrington Internet
United KingdomSalford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lowton, England

Latest outage, problems and issue reports in Lowton and nearby locations:

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Right, the only known issues is Virgin Media, tonight I have played 1 full game the other 10 I have backed out of, so my question is what are vm going to do about it, not reset hub, open ports, allow dmz all that crapjust give me what I pay for a gaming broadband like advertised

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Lag, gaming is crap, your broadband is fast but not a gaming broadband, remember all your gaming 200 and all the other crap.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Does it matter what you see, it might matter to microsoft, I buy your internet for gaming, that's it if you get ripped by microsoft that's your problem you sort it that's why I we pay for you GAMING🖕

  • natherton90 Neil Atherton™ (@natherton90) reported from Rainhill, England

    @virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Just started gaming, played 5 games backed out of 5 games, lag, lag, lag, come on Virgin sort your crap Broadband out this is so boring and predictable.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.

  • Mark29HT Mark Danylczuk (@Mark29HT) reported from Sale, England

    @virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Aeroson_ Well said mate, but getting back to virgin media being crap 🤣🤣🤣

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Tried everything asked everything, I have had VM for 10 years it's not been brilliant you seem to provide equipment that is not tried and tested, that hub 3 router has to be the worst ever you can't even open all the recomended ports on it, look at the hub 3 forums.

  • RealClareB Clare 🐝 (@RealClareB) reported from Sale, England

    @virginmedia Apparently there is an issue in the area. It’s happened quite a few times and as I work from home a lot, losing a half day of work time is very frustrating.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia This is the experience I have had of VM ever since I can remember, but it was either you or 6mbps with phone line, but soon I will have fttp with @SkyUK or some other @EE but deffo not you, never ever again @virginmedia.

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Yes it's the same problem

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Reboot all the time, it is crap broadband.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Forget that sorry but your router is CRAP and you know ut cheap shit.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Lots of times but a long time ago, your support can't fix it all they care about is you are getting a good speed and I am, but obviously it's not good for gaming, the hub 2 was better but you moved on to the hub 3, not good.

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.

  • TCarroll1969 Tony Carroll (@TCarroll1969) reported from Salford, England

    @BradHoward3 @virginmedia They CAN'T be that bad...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyjadeamanda Jade-Amanda Laporte (@ladyjadeamanda) reported

    @virginmedia We’ve had no wifi internet connection all day today. We’ve tried everything. This has meant no TV, no Netflix and no video calls without using external data sources. This is truly awful service to have such an outage on Christmas Day.

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • _ftaleem 🆎~LFC🔴 (@_ftaleem) reported

    @virginmedia why is ur Internet down for the whole day? Using my data in my room for the whole day🥴

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @TheBonnieKiwi @dalebhoyy @virginmedia Absolutely no urgency to fix this it would seem. So much for customer loyalty. Massive issue here and at least an apology should be given. Will definitely be tweeting them tomorrow.

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia hello, Anyone there? guess not. **** service and **** customer service

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia well it ain’t Christmas day anymore so where’s my service???????????????

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia seriously team I’m pissed of with you. Your BB is **** and your costumer service, well that has to be laughed at. You are ******* useless and have no right to hold the rights to sell BB. incompetent *****.

  • mcolbourne Michelle Colbourne (@mcolbourne) reported

    @kennyjblythe @virginmedia Parts of Bellshill are completely down too🤬

  • foyss07 FoysGone (@foyss07) reported

    @virginmedia any idea why ur wifi has been terrible recently lads

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @dalebhoyy @virginmedia Uddingston here and what a joke. Few folk said no fix until tomorrow night. Disgrace