Virgin Media

Virgin Media Outage Report in Whittle-le-Woods, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whittle-le-Woods, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whittle-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whittle-le-Woods, Lancashire, England 11/23/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whittle-le-Woods, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Chorley, Preston, Leyland and Wigan.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn E-mail

Community Discussion

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Virgin Media Issues Reports Near Whittle-le-Woods, England

Latest outage, problems and issue reports in Whittle-le-Woods and nearby locations:

  • ShevingtonShark SHEVINGTON SHARKS (@ShevingtonShark) reported from Wigan, England

    @virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week

  • pkitch1 paul kitchen (@pkitch1) reported from Whittle-le-Woods, England

    @virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Bolton, England

    @virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • ShevingtonShark SHEVINGTON SHARKS (@ShevingtonShark) reported from Shevington, England

    @virginmedia we have NO Internet at WN6 8BQ ALL DAY. This is very, very poor. What is the problem??

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've spent three hours over two calls waiting for you to confirm a discount on my below standard broadband and to deliver a booster. I have had to escalate a complaint as it couldn't be resolved on the phone yet I'm still waiting for the level of service promised!!!

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service

  • Bismurff Lauren Fox (@Bismurff) reported from Warton, England

    @virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @VirginMediaCorp @virginmedia please contact me, it is imperative that you do. I have received zero customer service from you for a service I pay over £600 a year for. I would like your retention and technical team to make contact asap.

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia still holding 1:24 mins later. Your customer services are shocking

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dannydraper17 danny draper (@dannydraper17) reported

    @virginmedia website says broadband is okay but hub is still not working any clue on whats going on

  • HeatherStott3 Heather Stott 🇿🇦🇬🇧 (@HeatherStott3) reported

    @virginmedia In a Premier Inn in Sheffield - paid for internet and it doesn’t work. They’re blaming Virgin. Is your service still down?

  • BradJRawlinson Brad Rawlinson (@BradJRawlinson) reported

    @virginmedia @midnight_neesh "We're sorry that our company has been harassing you despite clear instructions from you to cancel our contract. Even though your frustrations here are entirely our fault, you're the one who needs to fix it by calling us! Let's hope you're not on hold for an hour."

  • paulrussell90 Paul Russell (@paulrussell90) reported

    @virginmedia having trouble contacting someone to resolve an issue with my broadband. Would like to cancel now. Can someone get in touch here to help with this?

  • TheLargeSphonxa Sphinxa (@TheLargeSphonxa) reported

    @virginmedia @Destroyerofpiz2 The issue is definitely not resolved and thousands of people are still, obviously having issues, nice try trying to worm out of paying compensation, gonna be a pricey bill for virgin.

  • Johnnyboy0707 John (@Johnnyboy0707) reported

    @virginmedia Ye I've already done this and it says no issues in my area, so I can't understand what the issue is and why I'm getting conflicting reports here. This is shocking

  • PeteBrownBeer Pete Brown (@PeteBrownBeer) reported

    @virginmedia Yes’s you do, as @campbellstevens has just show. If you google Virgin Customer service an 0845 number comes up. When May Wolfe just phoned to complain about this, she was told to call; on an 0845 number. Why are you lying?

  • MidgetsHD1 Tyler Singleton (@MidgetsHD1) reported

    @virginmedia It says you have resolved internet issue but at the moment I can barely run anything without it lagging for freezing when will this be fixed I'm from the Oxfordshire area

  • Les_Bristow Les Bristow (@Les_Bristow) reported

    My Virgin Media Broadband has been really flaky again today - tried the remote test facility, which recommends a router reboot - but that has not made any difference. That's a service disruption for 3 days now - compensation? #virginmedia #getitfixed

  • richardloxley Richard Loxley (@richardloxley) reported

    @vmbusinesshelp @vmbusiness @virginmedia No, it’s still down. I tried phoning that number - I get disconnected after 30 min on hold. I tried the SMS support service: I’m still waiting for a reply after 25 hours. How can I get this fixed?