Virgin Media Outage Report in Whittle-le-Woods, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whittle-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whittle-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whittle-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Preston, Wigan, Accrington, Leyland, Blackburn and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
TV | |
| Preston |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Bolton |
TV | |
| Preston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whittle-le-Woods, England
Latest outage, problems and issue reports in Whittle-le-Woods and nearby locations:
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!
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Dave R
(@SmartCoffeeOff1) reported
from
Blackburn, England
What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Great Harwood, England
@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@virginmedia how do I make a complaint about the installation at my mums property?
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚
(@courtsthomasx) reported
from
Blackburn, England
@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hutchinstein
(@hutchin5tein) reported
@virginmedia There aren’t. It’s been an issue for approx 2 months now and seems to be getting more frequent
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Alan Whitehead
(@nffcbigalan1978) reported
@virginmedia I really don’t know what to do other than cancel my contract and go elsewhere. Feel so let down by what I was led to believe as to be the best service in the industry.
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Catherine Leonard
(@cat_bay) reported
@virginmedia That’s so frustrating. I can’t exactly hang up from work meetings...can they not call again? I’ve been passed from pillar to post today. No one is giving consistent advice or information. Or a solution. I’m probably about to get passed around when I finally get through now
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Matthew Marshall
(@MattJMarsh) reported
@virginmedia They did not - I spent over 2 hours on the phone to 4 different teams before one cut me off - so I have no confidence in calling back. They claim until I have a password they cannot help me.
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Liam Meads
(@MeadsLiam) reported
@virginmedia Still waiting since the 24th of December for a call back from a manager yet ever time you call the customer service team they say it’ll be 48hr until they call me back I’m sure the 24th December till the 15th January is longer than 48hr’s
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Alan Whitehead
(@nffcbigalan1978) reported
@virginmedia No. He said he couldn’t check my setup as there was a problem in the area and an engineer was looking at it. There have been several complains in this area apparently. No reference or anything
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caroline
(@unityfor2020) reported
@virginmedia Yes, is there an issue in the London TW1 area or is the issue with connection to my house? I am trying to teach lessons..I can't sit on the phone for hours
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alan ellis
(@mralanellis) reported
@virginmedia it took me 20 min to speak to one of support team for 2 mins, they put me on hold for 45 mins. I gave up, clearly they forgot about me. I have also messaged online. Had poor WiFi for months, tried everything! Just want to upgrade my router. Rubbish #CustomerService
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Sam Cryer
(@SamCryer1) reported
@virginmedia Well without being an assh*le, your apology isn’t worth much and what you could do as a company to help people at the moment is to offer 6 and 12 month contracts even if they’re slightly more expensive. Why did you change in the first place?
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Allanna Murphy
(@weeallannaehm) reported
@stevie156478 @virginmedia As long as its listed on their problem list it's OK. Absolute joke for people trying to work from home etc. Their service is terrible. Think a new provider will be next on the list