Virgin Media Outage Report in Whittle-le-Woods, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whittle-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whittle-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Whittle-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Wigan, Accrington, Leyland, Bolton, Blackburn, Oswaldtwistle and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Wigan |
Internet | |
| Wigan |
Internet | |
| Accrington |
Internet | |
| Leyland |
Internet | |
| Bolton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Whittle-le-Woods, England
Latest outage, problems and issue reports in Whittle-le-Woods and nearby locations:
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James Read
(@JamesRead78) reported
from
Wigan, England
@virginmedia need to chat with someone about lowering my bill £100 per month is getting ridiculous! Tried using the chat function on the app but it's not working
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aisha
(@aish_a_) reported
from
Bolton, England
Virgin media is so ******* SHIT sick of this life
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Rian Murray
(@rian951) reported
from
Westhoughton, England
@virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia As per usual there’ll be no problems in the area, I’ll get told to unplug the box, then you’ll book an engineer for about 5days time, meanwhile the problem magically disappears #badservice
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kimberley Goodinson
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia
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Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
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Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
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Sister Sarah💫
(@SarahIsFab) reported
from
Preston, England
@virginmedia my WiFi is down EVERYDAY and it’s only on for a tiny amount of time😭. It keeps going from green flashing to turning itself off and then just sitting there with a green icon on It and then the phone icon appears then the WiFi and goes round x1000
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3
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Wiganpierpromo
(@WiganpierprAnne) reported
from
Wrightington, England
@virginmedia I am appalled at the customer service. Trying obtain my last bill from 3 months ago. Can’t be done!!account closed. They never sent packaging to send router back after 3 phone calls I gave up but got charged for it.
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Leyland, England
Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!
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Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.
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Be Strong Daz
(@BeStrongBolton) reported
from
Bolton, England
@virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.
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richard caines
(@rick300) reported
from
Leyland, England
U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rakesh Singh
(@singhden) reported
@virginmedia Why are you people so deaf ? I have been complaining about intermittent WiFi connection for last 3 months and there is no solution. Last month I was replied that you can’t do anything if I am connected. Seriously, is the response after being a customer for 7+ yrs
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Bradley Wilson-Hunt
(@BradErzwh) reported
@virginmedia its now been over 2 days with unusable internet 25-50% packet loss, your support is awful and I've not received a single update even though the case has been "escalated".
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ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ 🌹$3 Sale 💦 Top 10%
(@HayleyDanielsUK) reported
@virginmedia You increase your prices yet your service gets worse when people need it to work from home?
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Sam Williamson
(@Samth3kiwi) reported
@virginmedia terrible customer support. My partner order ultimate volt bundle. We receive broadband and tv but 02 sim was not processed on our account.spoke to customer support multiple times over two weeks. Why will they not correct the incorrect order to what is advertised?
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Martin’s Sofa 🛋️
(@TheGCPrinciple) reported
Hi @virginmedia, I’ve been trying to cancel my package every day since 23rd Feb! Been given the run around for OVER A MONTH!!! Same again today, passed from dept. to dept, to dept, to dept…then cut off. Please advise. Thanks.
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ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ 🌹$3 Sale 💦 Top 10%
(@HayleyDanielsUK) reported
Apparently the fault is with @virginmedia yet again! Worst WiFi in the world sometimes.
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raees
(@raees_shah17) reported
@virginmedia Usually they fix these issues in 2 days at max, why 2 weeks, is the team struggling?
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Jaguar Jaw
(@Jaguarjaw1) reported
So @virginmedia convinced me to upgrade my broadband. All my consoles then refuse to connect due to DNS resolving issues, and VM say I’m order to access the internet with them I have to pay an extra £20 + £5 per month for 6mths?! What kinda of scam is this? @financialombuds
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Kriton Danopoulos
(@kritwni) reported
@virginmedia This is a joke. on the 19/03 my broadband went down. I managed to book an engineer for 24/03. The engineer came and said that Virgin unplugged by mistake my cable for the street box and another engineer will come today. No one came and next date is 06/04. Thanks
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Keith Davidson
(@Jadmock01) reported
@virginmedia It says its available to all new customers, ok I'm not a new customer but i have been with you for around 15yrs, this means nothing obviously