Virgin Media Outage Report in Whittle-le-Woods, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whittle-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whittle-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Whittle-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Preston, Wigan, Blackburn, Leyland, Accrington, Chorley and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Bolton |
Internet | |
| Preston |
Total Blackout | |
| Bolton |
TV | |
| Preston |
TV | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whittle-le-Woods, England
Latest outage, problems and issue reports in Whittle-le-Woods and nearby locations:
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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Doug Hall
(@DougHall18) reported
from
Bolton, England
@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
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Ali Gudgeon 💙
(@Libra_Comms) reported
from
Preston, England
@virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?
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Anne Woolley
(@AnneWoolley1) reported
from
Hindley, England
@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia I've woken up to no Internet service at all, again
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia If does now. 12:00. That's 17 hours without service.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
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shane reeves
(@shanereeves1982) reported
from
Wigan, England
@virginmedia Must be some issue been off since about 10 am but yet internet not affected
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Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
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Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Docsworld
(@Docsworld2) reported
@virginmedia I’ve done this multiple times. Always says no problem. I don’t believe this.
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Rob Quickenden
(@rquickenden) reported
@virginmedia Just need a retest on the system.. We have this horid splitter thing that the engineer installed last year that I have to keep powering off and on but signal for TV seems very weak
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BeeCherry
(@HaresFurGlaze) reported
@virginmedia We've resolved it but we're going to reconsider whether Virgin is the supplier we want to use for him as your response, for a company of your size, was poor.
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Nads🦋
(@fakirbhai_nadia) reported
@virginmedia (continued) · £25 per visit and only paid me for one on my next bill. @richardbranson you know how to count youre a billionaire surely you know how to credit a customer account accordingly to your own policy.
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Phil Lewis
(@Pilpoh) reported
@virginmedia just been on the phone with your pre-installation team. After explaining that the engineers failed to turn up 17 days in a row even know we were told they would be with us each day, after 30mins on hold they hung up. Shockingly bad customer service.
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Tracy Banks
(@mabanks89) reported
@virginmedia please please please fix my tv service!!!
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Julian Stockton
(@julianstockton) reported
@_VixxyPixie_ @virginmedia There's still problems in St Neots. We have no internet or TV. Can you advise @virginmedia ? #virginmediadown
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🦍
(@fxckVARx2) reported
@virginmedia your wifi is absolutely ******* terrible sometimes. Upgraded the speed of my wifi and use wifi 6 routers and your wifi just switches off randomly. I’m trying to play some Nuk3towk 24/7 and it switches off for fun. SORT IT OUT
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Julian Armstrong
(@Brasfort49) reported
@virginmedia Thank you. I am sure your colleagues will be doing just that. What long-suffering customers are left with is the feeling of a company which allows its kit to degrade to the point where it breaks down and then spends effort to repair it. Anticipation/timely replacement it ain’t