Virgin Media Outage Report in Whittle-le-Woods, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whittle-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whittle-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Whittle-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Preston, Bolton, Wigan, Blackburn and Bretherton.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Internet | |
| Preston |
TV | |
| Bolton |
Internet | |
| Bolton |
Phone | |
| Wigan |
TV | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whittle-le-Woods, England
Latest outage, problems and issue reports in Whittle-le-Woods and nearby locations:
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@virginmedia how do I make a complaint about the installation at my mums property?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚
(@courtsthomasx) reported
from
Blackburn, England
@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Great Harwood, England
@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
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Dave R
(@SmartCoffeeOff1) reported
from
Blackburn, England
What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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craig w
(@craigw111) reported
@virginmedia want to change package from TV, phone, broadband to broadband & phone only package. Online service only seems to allow me to upgrade, you don't answer calls or chat. Never came to fix broken outside box either. Is it time to say 'its you, not me' and call it a day???
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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Natalie Friar
(@NatalieSnowden) reported
@virginmedia That’s great unless you DON’T want to #StayConnected and are being billed past your service cessation! No email contact to resolve and an hour for customer service. #virginmediocre at best.
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Marian Mogis
(@mogis_marian) reported
@virginmedia I am trying to call you all day but there is no way to get to speak to someone. After 2 hours waiting I managed to speak to someone but she couldn't help me and transferred my call to someone else and eventually someone after an hour picked up the phone said hello and hung up.
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Claire Burrows
(@claireburrows26) reported
@virginmedia Hi there. The call was definitely terminated intentionally. Feel free to listen to the call. I can message you the time it occurred and my complaint number. I’m disgusted at the way I was spoken to - the technician was aggressive, argumentative and completely unhelpful.
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🅜🅐🅡🅒 🅓🅐🅝🅨🅛🅤🅚 💙
(@MarcDanyluk) reported
@virginmedia Hi. The sound keeps dropping out every few seconds and it’s only happening on HD channels. Reboot has not fixed it. How do I fix it, it’s driving me insane and I hate watching television in SD. HELP!!!
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Gary!
(@GaryFrazz1) reported
@virginmedia shocking service. I’ve been waiting for a manager call back, which was meant to be on Sunday, still not received. No support or help from the message service, long waits, no outcomes, SHOCKING!
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Janner43
(@JannerJE) reported
@virginmedia I have replied to the email which I received only after I contacted you on Twitter. I have raised another complaint about the way my initial complaint was not resolved. Complaint reference: C-2601213506. I shall continue to complain until the agreement I have is honoured.
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🅳🅸🆉🆉🆈 🤪
(@dizzlekicks2603) reported
@virginmedia Customer service may be shocking and a waste of time getting through on the phone. But at least your engineers are very helpful.
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esantiw
(@Santosh_mtiwari) reported
@virginmedia JS, If that , please don't force me to come through a call to cancel my account. I don't want to go through a retention call. I have already raised a complaint ticket. Prices were raised , I have the letter which says I can cancel, I want to cancel. it is as simple as that.