Virgin Media Outage Report in Whittle-le-Woods, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whittle-le-Woods, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whittle-le-Woods and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whittle-le-Woods, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Wigan, Leyland, Bretherton, Preston, Skelmersdale, Upholland and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Community Discussion
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Virgin Media Issues Reports Near Whittle-le-Woods, England
Latest outage, problems and issue reports in Whittle-le-Woods and nearby locations:
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Mike Leigh
(@mikeleighwigan) reported
from
Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Whittle
(@janetmwhittle1) reported
@virginmedia My Dad was told that it was the password or nothing, your customer services need better training. He received a letter from debt collector because of Virgin’s ineptitude, causing him distress. The £21, for a service not used in 2 years has been paid to save him further anxiety.
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InsomniaticDND
(@InsomniaticDND) reported
@virginmedia Yes, can you explain to @skytv how to sort out their episode enumeration for @truTVjokers please? They have episodes from the same series in several different places, impossible to find! I never had that problem with you. Sadly I can't come back cos you don't serve my area.
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amsdhingra
(@amsdhingra) reported
@virginmedia the broadband service which never ever works! What’s the point of paying for your service if it never works? I can’t work from home or study because the wifi never works??. Absolutely ridiculous.
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Ingo
(@ibrocksom) reported
@virginmedia Itv gone down ?
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Sharpy
(@Supersharp86) reported
got to love @virginmedia 5 weeks of intermittent connection were in the case was a faulty modem but yet i have to pay the full months bill for hardly any service net down every 5 mins made impossible to work from home so i lost money not good service at all switch may be in order
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Tom Sinclair
(@tomsiclair_tom) reported
@virginmedia Yes both down can you please check and update?
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Sami CR🍒
(@Sami_rad02) reported
When @virginmedia screw you in arse! Disgusting customer service, cannot even be bothered to help fix a problem you caused. #virginmedia
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Paddy Power
(@PaddyPo32312273) reported
@switchphotobill @virginmedia @EGX Won't matter if their prize is your ****** service they'd be better off banging their head off a wall instead! 👍
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Sarah Thompson
(@Sarah29tmo) reported
@virginmedia I would like this link to he left open if possible please so that when it goes down again I have a quick way to contact you and you can look into the issues.
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Jack Stevens
(@JackStevens17) reported
@virginmedia Not even really the compensation, I’d much rather a broadband and tv provider that doesn’t just die at 10am on a Sunday morning and then have to book a engineer appointment for Thursday- I fail to understand how it takes 4 days to fix a issue