Virgin Media

Virgin Media Outage Report in Mellor, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mellor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mellor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mellor, Lancashire, England 01/23/2025 15:45

January 23: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mellor, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Burnley, Blackburn, Preston, Rossendale District, Oswaldtwistle, Bury, Accrington, Chorley, Clitheroe and Leyland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurnley TV
United KingdomBlackburn Wi-fi
United KingdomPreston Total Blackout
United KingdomBurnley Wi-fi
United KingdomRossendale District Internet
United KingdomOswaldtwistle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mellor, England

Latest outage, problems and issue reports in Mellor and nearby locations:

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia no WiFi AGAIN I expect a reduction in your monthly bill as I am paying for a service that cannot be used Please dm me to request a refund

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬

  • deankamitsis Dean Kamitsis (@deankamitsis) reported from Preston, England

    Hey @virginmedia I’m going round the bend trying to cancel services with you for over a week now. I’m deaf so can’t call, I’m not receiving responses via SMS or Live Chat. No emails, nothing.

  • FunnyTrickster Vincent Brindle 🔶🌍🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FunnyTrickster) reported from Burnley, England

    @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

  • dave6018 David (@dave6018) reported from Penwortham, England

    Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Rawtenstall, England

    @Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless

  • btownofficial_ officialBtown (@btownofficial_) reported from Rawtenstall, England

    @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Hi Ty 4 the reply. Very frustrating when I'm using data at home just to receive watsapp messages. i spoke to someone yesterday afternoon. Some settings were changed & was promised it would elevate the problem, but as I described to the chap on the phone this will not rectify it.

  • ewart71 Jim Ewart (@ewart71) reported from Leyland, England

    @virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing

  • ciaranharkin ℂ𝕚𝕒𝕣𝕒𝕟 (@ciaranharkin) reported from Preston, England

    @virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult

  • Dannymaddog Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England

    @PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

  • dave6018 David (@dave6018) reported from Leyland, England

    @factuk @SkyUK @virginmedia @Facebook Thanks just annoys me, I pay for full tv service and idiots reselling mean I have to pay more for my legal services

  • alwalsh72 Andrea Walsh (@alwalsh72) reported from Chorley, England

    @virginmedia we cannot report because everything is down. It's up and down the whole of the country

  • MATTYB00SH 𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • ThatPavaldo SocialiteAppetite 🌹 (@ThatPavaldo) reported from Bury, England

    @JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media

  • subz_1 𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, England

    At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

  • dave6018 David (@dave6018) reported from Penwortham, England

    @virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service

  • mooseandme1 Moose And Me (@mooseandme1) reported from Great Harwood, England

    @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

  • djbowers14 D J Bowers (@djbowers14) reported from Great Harwood, England

    Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

  • stu_nico Stu Nicholls (@stu_nico) reported from Walton le Dale, England

    So the lack of response and the fact there is no online option to manage my BT Sport subscription means I have no option to choke up the call lines.. So much for easing the burden and stress on the customer service teams you employ @virginmedia @Virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Scottyarcade Scott (@Scottyarcade) reported

    Think I may need to change Internet provider because @virginmedia has been slow for months and dropping connection 🥲

  • shaunsen67 Gunnerbegreat! (@shaunsen67) reported

    @virginmedia I just get an automated option which ends with asking me to reset the router and then get a text to go online to look at help if needed

  • fifibones Fiona K (@fifibones) reported

    @virginmedia we stayed in all day for our appointment booked for 1-6 today but nobody turned up! And nobody notified us! Really disappointing service.

  • mark_impactedu Mark Morren (@mark_impactedu) reported

    @virginmedia Thanks for your reply. But I have no been told this every 2 weeks since mid January. I think that the bottom line is that @virginmedia and @richardbranson doesn’t really care about customer service/satisfaction only about making money

  • ReconisedL Cxld (@ReconisedL) reported

    **** virginmedia

  • DanDanielbowman Dan (@DanDanielbowman) reported

    @virginmedia Connection gone again, I would really like to get this sorted for £83 a month otherwise I’m really going to have to take my business elsewhere, it’s happened everyday this week and according to the app there are no issues in my area @Ofcom any thoughts on this?

  • AndrewKrisman Andrew Krisman (@AndrewKrisman) reported

    @virginmedia hi Virgin Media, I’ve spent over an hour trying to cancel my broadband account via phone and internet and finding your customer service impenetrable. I know I’m not a celeb, but can someone help me close my account!!

  • _elizabethkate9 Lizzie🐾 (@_elizabethkate9) reported

    @virginmedia The internet is extremely poor. We pay for the M500 package and the max we get is 200MB. Most of the time it’s around 50MB. Me and my partner struggle to watch on two separate devices using the internet. We also keep getting kicked off Microsoft Teams meetings (which we use for

  • MilzMillard Paulie Clair Millard (@MilzMillard) reported

    @virginmedia I never got called guys. Poor signal again?!

  • RyanPlunkett13 Ryan Plunkett (@RyanPlunkett13) reported

    @EoinMcDevitt The bigger issue is that I have to watch this game on BBC because there is no Virgin Media HD