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Virgin Media

Virgin Media outages and service status in Mellor, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Mellor, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 23, 8:51 PM GMT+1.
  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 14% Total Blackout (14%)
  • 9% E-mail (9%)
  • 3% TV (3%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mellor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mellor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mellor, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Chorley, Preston, Bury, Leyland, and Darwen.

CityProblem TypeReport Time
Blackburn Wi-fi 15 hours ago
Blackburn Internet 16 hours ago
Blackburn Internet 17 hours ago
Chorley Total Blackout 19 hours ago
Blackburn Wi-fi 1 day ago
Blackburn Internet 2 days ago

Nearby cities with recent reports

Blackburn

22 recent signals

15 hours ago
Chorley

1 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mellor, England

Latest outage, problems and issue reports in Mellor and nearby locations:

  • LeylandDavid
    David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.

  • Elle83
    Michelle E (@Elle83) reported from Walton le Dale, England

    @virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box wonโ€™t show on webpage to be able to contact someone

  • insidewrite1957
    Peter Thornton.๐Ÿ‡บ๐Ÿ‡ฆ (@insidewrite1957) reported from Ramsbottom, England

    @eshelm @simonnread @virginmedia Worst people Iโ€™ve ever worked for By a distance

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..

  • gsouthy
    gsouthy_25 ๐Ÿ† LIVERPOOL FC ๐Ÿ‘Š๐Ÿผ (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! ๐Ÿ˜ค

  • Christerphurr
    Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia our broadband is down, any idea when this will be back up?

  • 1972johnclark
    John Clark (@1972johnclark) reported from Clayton-le-Woods, England

    @virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service ๐Ÿ˜ฉ๐Ÿ˜ฉ๐Ÿ˜ฉ๐Ÿ˜ฉ On the plus side itโ€™s consistent your poor service

  • WillBr1875
    Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

  • GeoffEvansTutor
    Geoffrey Evans (@GeoffEvansTutor) reported from Bury, England

    Broadband DOWN two days last week then on for a day then OFF Today @virginmedia working from home on Monday in BL9- not good enough for what we pay!!!! #nothappy

  • eccygem
    Gem (@eccygem) reported from Bury, England

    @virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password ๐Ÿ˜ฉ

  • josie_allan
    Jo Mclaughlin (@josie_allan) reported from Horwich, England

    Iโ€™m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks

  • Knitswithbeer
    knitswithbeer๐Ÿ๐Ÿณ๏ธโ€๐ŸŒˆStay Home (@Knitswithbeer) reported from Euxton, England

    @virginmedia We've logged a complaint There was an outage planned for all day Tuesday due to issues in our area. The outage lasted THREE days Piss poor service and no contact to warn us about the extension Am monitoring now as lost trust and confidence You may lose a longstanding customer

  • Hnc365
    Howard Croston ๐Ÿ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ฌ (@Hnc365) reported from Preston, England

    @EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract

  • mallen_87
    Matt Allen #StayHomeSaveLives (@mallen_87) reported from Horwich, England

    @virginmedia They keep closing it and I have to start from scratch. The issue is that my contract and my sales agreement are different. I thought I was getting somewhere last night when an advisor told me theyโ€™d get a manager. Instead they closed my chat

  • ShimmiArt
    โœจShimmiโœจ Comms open! (@ShimmiArt) reported from Preston, England

    @virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today itโ€™s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether

  • franners82
    frances whitehead (@franners82) reported from Garstang, England

    @virginmedia can you help me verify my account - not receiving any emailsโ€ฆ

  • courtsthomasx
    ๐‚๐จ๐ฎ๐ซ๐ญ๐ง๐ž๐ฒ ๐€๐ฅ๐ž๐ฑ๐š๐ง๐๐ซ๐š (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • Nicole_Baker
    Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..

  • StephenMonk1970
    The Monk (@StephenMonk1970) reported from Preston, England

    Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling

  • LargotMiss
    Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia NO SERVICE AGAIN BL9 6EU WHY

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CtrlAltSpeed
    SynergyW (@CtrlAltSpeed) reported

    When I can and I suggest to my entire family as soon as we are all out of contract with @virginmedia โ€ฆ RUN how this company isnโ€™t shut down is beyond me at this point

  • trapdoor456
    Berk (@trapdoor456) reported

    @BigBadWolf137 @virginmedia Yeah, 14 day cooling down period ๐Ÿ‘

  • aspoone2
    Adam Spooner (@aspoone2) reported

    @virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles

  • Bargainhunter85
    Simon Fitzgerald ๐Ÿ‡บ๐Ÿ‡ฆ (@Bargainhunter85) reported

    @virginmedia we have sent back the equipment using the box provided. We have proof we sent it, spent an hour on the phone last week and receive another message saying we are being billed. Please sort it out this is very poor.

  • aspoone2
    Adam Spooner (@aspoone2) reported

    @virginmedia I DM'd you as requested and nothing So now logged an complaint reference: C-2307266875 And yes I will go to the ombudsman Useless service, useless customer support, useless app

  • HoMcArdle
    Craig McArdle (@HoMcArdle) reported

    @LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you

  • Edeaulx
    Adrian Weale (@Edeaulx) reported

    I would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom

  • aking4
    Smeagle The Beagle (@aking4) reported

    @DeviateDefiant @virginmedia @MoneySupermkt They are so bad, just been ripped off by Virgin but Iโ€™ll move soon!

  • Uitlander
    ๐Ÿ•ท๏ธ๐Ÿ‡ช๐Ÿ‡บ ๐Ÿ‡ฌ๐Ÿ‡ง Uitlander (@Uitlander) reported

    @virginmedia - So call customer service. 20 minutes on hold. Finally talk to a human. - Apparently all my renewal offers have expired (they are still showing in the app) - Would I like to renew at 3x the price I am paying.? NO

  • markkinga
    Mark King (@markkinga) reported

    Is @virginmedia in trouble?, as im trying to work out why i need 2 to 3 sales calls a day. I get a rubbish email once a week. Why not email something i might be interested in rather than constant phone calls im sure i never consented too.