Virgin Media

Virgin Media Outage Report in Mellor, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mellor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mellor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mellor, Lancashire, England 03/18/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mellor, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Blackburn, Clitheroe, Preston, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.

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City Problem Type Report Time
United KingdomLeyland Total Blackout
United KingdomBlackburn TV
United KingdomLeyland Wi-fi
United KingdomClitheroe Internet
United KingdomPreston Internet
United KingdomPreston Internet

Community Discussion

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Virgin Media Issues Reports Near Mellor, England

Latest outage, problems and issue reports in Mellor and nearby locations:

  • typicalgrill Jen (@typicalgrill) reported from Preston, England

    @EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃

  • McGovernDanDan Danielle Hickey (@McGovernDanDan) reported from Penwortham, England

    @virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬

  • HeywoodNick Nick (@HeywoodNick) reported from Preston, England

    @virginmedia I cant sign into virgin go....trying to watch the football tonight...but says it cant sign in now and to try later....please help...

  • deankamitsis Dean Kamitsis (@deankamitsis) reported from Preston, England

    Hey @virginmedia I’m going round the bend trying to cancel services with you for over a week now. I’m deaf so can’t call, I’m not receiving responses via SMS or Live Chat. No emails, nothing.

  • Dannymaddog Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England

    @PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Rawtenstall, England

    @Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless

  • btownofficial_ officialBtown (@btownofficial_) reported from Rawtenstall, England

    @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

  • ciaranharkin ℂ𝕚𝕒𝕣𝕒𝕟 (@ciaranharkin) reported from Preston, England

    @virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult

  • EmilyMc767 Emily (@EmilyMc767) reported from Blackburn, England

    @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

  • TinaLawrenson Tina Lawrenson (@TinaLawrenson) reported from Chorley, England

    @virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours

  • alwalsh72 Andrea Walsh (@alwalsh72) reported from Chorley, England

    @virginmedia we cannot report because everything is down. It's up and down the whole of the country

  • dave6018 David (@dave6018) reported from Leyland, England

    @factuk @SkyUK @virginmedia @Facebook Thanks just annoys me, I pay for full tv service and idiots reselling mean I have to pay more for my legal services

  • ThatPavaldo SocialiteAppetite 🌹 (@ThatPavaldo) reported from Bury, England

    @JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media

  • stu_nico Stu Nicholls (@stu_nico) reported from Walton le Dale, England

    So the lack of response and the fact there is no online option to manage my BT Sport subscription means I have no option to choke up the call lines.. So much for easing the burden and stress on the customer service teams you employ @virginmedia @Virgin

  • mooseandme1 Moose And Me (@mooseandme1) reported from Great Harwood, England

    @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

  • djbowers14 D J Bowers (@djbowers14) reported from Great Harwood, England

    Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

  • dave6018 David (@dave6018) reported from Penwortham, England

    @virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Hi Ty 4 the reply. Very frustrating when I'm using data at home just to receive watsapp messages. i spoke to someone yesterday afternoon. Some settings were changed & was promised it would elevate the problem, but as I described to the chap on the phone this will not rectify it.

  • mrtariqmahmood Tariq Mahmood (@mrtariqmahmood) reported from Burnley, England

    @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • luisandreslife Luis E 🤓 (@luisandreslife) reported

    @virginmedia Hi, please could you inform us if there is a fault around the SW4 area of London, I called customer service but they said is my connection without saying if there is an issue around the area. I checked service status and everything router related, please just help

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @virginmedia yep even had two lengthy watsapp chats with your agents one Thursday and one yesterday one said it was a connectivity issue that would be resolved in 24hrs and the other told me to do the pen reset test and booked an engineer for wed 31st ... 7 days after last connection!!

  • arronkray Arron Kray (@arronkray) reported

    @LeoVK @JimSterling @virginmedia 100% agree! Their customer service is pretty bad, but the internet itself is solid.

  • luisandreslife Luis E 🤓 (@luisandreslife) reported

    @virginmedia Yeah, it's the earliest it can be booked :( , let's hope the reset works. I don't know why the customer service person didn't advice me that.

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • Jayward7 Jay Ward (@Jayward7) reported

    @virginmedia It says I have an appointment booked on the phone but when I check the app I can’t see when it’s booked for. Then when I spoke to someone they said I don’t have one booked. I have the new TV now so just need the new box to replace the broken one.

  • the1865 The 1865 (@the1865) reported

    @vmbusiness Dear Virgin Media Business. How do you expect to meet customer retention standards with your terrible customer service? Kind regards, an events venue that needs data to accept customer payment.

  • paul195164 paul beer 🇺🇦💔 (@paul195164) reported

    @TerrySinnett @MartynJames8 Morning Terry,unfortunately no broadband until Tuesday can only reply when signal is 👍🏻 thanks to Virgin media for crap service when moving home 🏡

  • MissElllieB Elaine B (@MissElllieB) reported

    @virginmedia The fix time is now 29th, have lost faith that anything is being repaired.. nearly a month without tv or broadband now. Fed up

  • MissElllieB Elaine B (@MissElllieB) reported

    @virginmedia W4 area, no TV or broadband since the 2nd August. Every day updates say hope to be fixed by the following day…very poor contact, no explanation. When will this be fixed?