Virgin Media Outage Report in Mellor, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mellor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mellor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mellor, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Burnley, Accrington, Bury, Leyland and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Preston |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Phone | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mellor, England
Latest outage, problems and issue reports in Mellor and nearby locations:
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Obtuse Muse
(@rudyobrien21) reported
@RogerG83019966 @campbel17357328 @virginmedia Last year their Debt Recovery 'threatened to rescind' their services due to a single missed payment. I gave in to the threat to keep their services, I'm still with them but now it seems like I made a bad choice to stay as their response lacks empathy in view of the cost.
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Ford-Mania
(@Ford_Mania_UK) reported
@virginmedia Worst I've had with them in 15 years tbh. Tivo box keeps crashing, samsung TV keeps stopping due to in intermittent signal drops. Thing is it can't be denied as my cctv records all the drop outs... And that's a lot usually from 1am onwards every night
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Jay
(@JayDeeKas) reported
@virginmedia @virginmedia @libertyglobal you should actually take the time to read some of the comments: Invest in your customer service - it is beyond awful, you might as well have nothing. Reward legacy customers. Provide better routers. Short Term NPS Up => Long Term Profit Up! So simple.
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Doc Martin
(@DocMartin59) reported
@virginmedia Might be an idea to sort out your existing customers with reliable WiFi that doesn’t drop out intermittently before claiming world beating speeds Virgin! Your customer service stinks too! We’re close to moving to BT after years of loyal service!
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Harris Mc Nab
(@RogerG83019966) reported
@campbel17357328 @rudyobrien21 @virginmedia Just wait until you do, its astonishing how bad their customer service is. I cant even think of anything as bad? Ebola, west nile fever, scabies, leprosy, I’m really not sure.
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dave b
(@dblanchard589) reported
@virginmedia None coz ur internet is crap customer service lie to people. Shocking crap company. Cant wait to leave
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wilkins97shane
(@shanewi06968441) reported
@clarkchisholm1 @virginmedia I went and got a netgear WiFi system and then program virgin **** box to be a modem
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G6URM
(@G6Urm) reported
gerrr - bloody useless virgin media - your customer service is crap !! - and your security it seems - my email has been hacked - and now i can't even get into my account - pay through the nose for this ?? -20 year customer not happy #virginmediadown
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Racecontrol
(@jimandchips) reported
@virginmedia Routers are garbage WiFi poor had to sort it with a better router but still hit with latency issues....it shouldn't be like this 😡
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Walter Rojas SC ⭐️
(@arabmackem) reported
@virginmedia No it’s not, it’s crap.