Virgin Media Outage Report in Mellor, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mellor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mellor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mellor, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Blackburn, Clitheroe, Preston, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Total Blackout | |
| Blackburn |
TV | |
| Leyland |
Wi-fi | |
| Clitheroe |
Internet | |
| Preston |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mellor, England
Latest outage, problems and issue reports in Mellor and nearby locations:
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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Rick Leeming - Beaker
(@BeakerRick) reported
from
Preston, England
@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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Liam Kenniford
(@LiamKenniford) reported
from
Burnley, England
@virginmedia are you having problems in BB10 area?? Can’t get any internet access
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Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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Amy 🌼
(@geordiegal97) reported
from
Preston, England
@virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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Peter Thornton.🇺🇦
(@insidewrite1957) reported
from
Ramsbottom, England
@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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LeChonk
(@J_w_D94) reported
from
Horwich, England
@virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.
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TheAspiLawStudent #NoReturns
(@LawAspi) reported
from
Chorley, England
@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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carl
(@dakotafiction) reported
@virginmedia I’m calling the help line now. and it just says there’s no issues in my area or modem isn’t connected properly so reset it etc. iv done all that a Few times
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m
(@m56095764) reported
@virginhelp @virginmedia yh hurry up and fix it
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Bob Fell
(@RobFell) reported
@virginmedia Of course but it’s not been updated. Eventually spoke to a person after waiting 45 mins. They confirm service down again. Should be back at 1500
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The Edvardz
(@CEdvardz) reported
@virginmedia You clearly aren’t reading the words! Calling the 0345 number or using the WhatsApp bot is pointless I have used both >8 times to no avail! Like you they can’t help. I will not call them again!! #virginmediaisdodgy
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Cath
(@cathmorton1979) reported
@virginmedia My Mums phone line is completely dead. We have tried switching phones so it is an issue with the line. The postcode is DE21 . Any help that can be given as she is reliant on a telephone line. Kind Regards Cath
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Claire Smalley
(@ClaireSmalley12) reported
@virginmedia The issue that this related to was actually resolved… however things have got a hell of a lot worse since! I vowed never to use VM years ago due to poor customer service and I am remembering why!
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Rachel Barratt
(@TinyTweetSNC) reported
@virginmedia On a wired connection I get anywhere between 300 and 600 download and still between 0.1 and 2 upload. There has been outage after outage according to your technical team but I don’t see how this can continue happening for 2 months and you think it’s alright?!
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Craig wood
(@woodymufc88) reported
@virginmedia It’s not showing any issues, but they are intermittent. So it will just drop randomly for 5-45 mins sometimes
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8bitnitwit
(@8bitnitwit) reported
@virginmedia The problem is still continuing with Telegram, I don't seem to have a problem with any other services. Are you able to check if there's a root cause for the issue or if there is any configuration I need to perform on the VM router? It's on default settings at the moment.
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Neil Neart
(@NeilNeart) reported
@VirginMediaIE The sound has been stopping on playback of #VirginMedia tv channels for weeks. We have turned it off and on, checking connections, etc. There does not seem to be any problem with live tv. Can you please fix this?