Virgin Media Outage Report in Lower Darwen, Blackburn with Darwen, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lower Darwen, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lower Darwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Lower Darwen, Blackburn with Darwen, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Preston, Bolton, Burnley, Rochdale and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Internet | |
| Preston |
TV | |
| Bolton |
Internet | |
| Burnley |
Wi-fi | |
| Bolton |
Phone | |
| Rochdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lower Darwen, England
Latest outage, problems and issue reports in Lower Darwen and nearby locations:
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fran Court
(@lefran) reported
@virginmedia I finally got through to someone and they've resolved the terrible speeds and upgraded me and reduced the bill amount, but the issue is that whoever setup the new account when I moved did not apply a username to my account, I'm awaiting a call back about that from IT.
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ASHLEY
(@agriffiths57) reported
@virginmedia This joke and the number given asking me to call your main number a complete waste time Please tell your boss am not paying the next bill and my invoice for my time is in post along with your broadband modem and router Your customer serivce is poor and that putting lightly
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Donald Macleod
(@DonaldMacleod01) reported
@virginmedia Absolutely zero progress. Nothing at all had been “escalated” from yesterday and no engineer booked despite what I was promised. What a shambles of a service. I am told an engineer will appear on Friday morning. Can I believe it?
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Ben Baker
(@BKR_Bathrooms) reported
@virginmedia Oh come on 1. could’ve done it myself I’m very capable of digging a hole and running a cable in some conduit. 2. Why wasn’t a site visit carried out prior to installation. 3. Why couldn’t he do it. Very poor service and I’m sick of national big companies getting away with it!
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Sarah Scoot
(@SarahScoot17) reported
@virginmedia shocking customer service. Trying to sort contract out its now been 2 days and still no further forward just palmed off to other colleagues and still not delt with. Time to leave, waisting my time 🙄
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🌱🦄
(@Leighcakes) reported
@virginmedia I want to make a complaint as I had a very aggressive sales call yesterday evening. Trying to force me to sign up for a package twice what I'm currently paying and wouldn't take no for an answer! I felt really upset after the call.
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Simon
(@Mk3laserboy) reported
@virginmedia I don't doubt that, but I can't keep waiting for an hour or so at a time, waiting on the phone, let alone a useless text service that is even worse
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John Davison
(@j0s0r) reported
@virginmedia Tries to give them a ring, spoke to one person said fine, put me through to retentions and then no help at all. Hung up on me
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Dr. Ruby
(@PaperWhispers) reported
What is this torturous hold music virgin media is using? They want me to hang up but I need to cancel so I can save over 20 quid a month!
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sam Deacon
(@deacs07) reported
@virginmedia you are a disgrace. 4 failed engineer visits in the past 10 days. No service and to rub salt in the wounds, you haven’t applied any payment credits rather than duplicated my account payment 4 times over! I was promised significant reimbursement.Please contact meASAP