Virgin Media

Virgin Media Outage Report in Lower Darwen, Blackburn with Darwen, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lower Darwen, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lower Darwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lower Darwen, Blackburn with Darwen, England 11/24/2025 10:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lower Darwen, Blackburn with Darwen, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Bacup, Chorley, Rochdale, Burnley, Preston, Middleton and Leyland.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lower Darwen, England

Latest outage, problems and issue reports in Lower Darwen and nearby locations:

  • lamsom Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

  • TazAliPreston Taz Ali (@TazAliPreston) reported from Preston, England

    @virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience

  • ShimmiArt ✨Shimmi✨ Comms open! (@ShimmiArt) reported from Preston, England

    @virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether

  • markdean5413 mark dean (@markdean5413) reported from Bury, England

    So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia

  • lamsom Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia Your mobile network is crap & your customer service is just as bad.

  • Christerphurr Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia our broadband is down, any idea when this will be back up?

  • TazAliPreston Taz Ali (@TazAliPreston) reported from Preston, England

    @virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia any issues in area 20? Error code V53

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Old Laund Booth, England

    @neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!

  • ZakFarren Zak (@ZakFarren) reported from Bolton, England

    @virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken

  • bazza_bee78 🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England

    @virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service

  • GailCharnock Gail Charnock (@GailCharnock) reported from Shevington, England

    @virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?

  • StephenMonk1970 The Monk (@StephenMonk1970) reported from Preston, England

    Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me

  • ZakFarren Zak (@ZakFarren) reported from Bolton, England

    @virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening

  • Elle83 Michelle E (@Elle83) reported from Walton le Dale, England

    @virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues

  • ms_sasmassey sarah (@ms_sasmassey) reported from Preston, England

    @virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help

  • StephenMonk1970 The Monk (@StephenMonk1970) reported from Preston, England

    Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling

  • boardchik Katy Molyneux (@boardchik) reported from Standish, England

    @virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home

  • j_dip Jai Mistry (@j_dip) reported from Bolton, England

    @virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?

  • bazza_bee78 🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England

    @virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • watcher57922351 watchers (@watcher57922351) reported

    @virginmedia terrible service fir 6 months now , keeps dropping everyday. And putting up the bill next month .. disgusting

  • NatureBetter Nature Knows Better (@NatureBetter) reported

    @virginmedia Yes it was an external cable. Neither of the kids can do any school work. We were not told there would be such a lengthy disruption to our broadband service We had no communication from Virginmedia to tell us we would have to wait 5 days!!! This really is unacceptable.

  • ICimmi Imtiaz (@ICimmi) reported

    Virgin media WiFi has been so crap this week wtf

  • Digsee DiGs (@Digsee) reported

    @virginmedia hi have problem with tv tried all suggested remedies but need engineer can you please arrange since can’t get through on phone

  • Amit91987 A.P (@Amit91987) reported

    @virginmedia I have been trying to call! Been a very long time and can never get through

  • biggzSE Biggz (@biggzSE) reported

    @virginmedia Hi there, my internet was playing up this morning and now it went down. Im working from home. Is there any issues in the eltham/mottingham area? Thanks

  • _jamiewoodward Jamie Woodward (@_jamiewoodward) reported

    @virginmedia Thanks. It's working again now but we certainly had a day or two off poor service. Thanks for the reply.

  • Hussainfatih Hussain Fatih (@Hussainfatih) reported

    @virginmedia It was previously escalated! and a manager was to call me, that never happened either - see the trail. this is utterly ridiculous @Ofcom how many times do you want me to call your team!!!!!

  • Isxaaa Israa 🌙 إسراء (@Isxaaa) reported

    Virgin media’s customer service is actually horrible 😭 Missing an entire days pay because of them and keep hanging up on me after waiting for an hour to talk to someone.

  • WorldThatchplay Thatch 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❤💣🐍 (@WorldThatchplay) reported

    @virginmedia I don't know my account number? Can someone please give me a call? My connection has been dodgy all morning and my laptop is 3 inches from the router, this is nothing like what I experienced from Sky for the past 10 years. I would like to discuss options to cancel please.