Virgin Media outages and service status in Lower Darwen, England

Problems in the last 24 hours in Lower Darwen, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lower Darwen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lower Darwen, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Preston, Leyland, Rossendale, Bury, Middleton, and Chorley.

City	Problem Type	Report Time
Bolton	Internet	20 hours ago
Blackburn	Total Blackout	1 day ago
Blackburn	Internet	12 days ago
Bolton	Wi-fi	13 days ago
Preston	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lower Darwen, England

Latest outage, problems and issue reports in Lower Darwen and nearby locations:

• 
  ☺️ (@Rebecccakate) reported 3 minutes ago from Great Harwood, England

  @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

• 
  Zak (@ZakFarren) reported 10 minutes ago from Bolton, England

  @virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken

• 
  kevin.james (@pillbo01) reported 12 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  strange little Flo (@FloButcher84) reported 14 minutes ago from Blackburn, England

  @virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect

• 
  UtilitaRian 🔶 (@SoloUtilitaRian) reported 16 minutes ago from Bolton, England

  With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

• 
  Bert Nash (@BertNashCha) reported 18 minutes ago from Bolton, England

  @virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.

• 
  Richard Foster (@fos100) reported 21 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  Gail Charnock (@GailCharnock) reported 23 minutes ago from Shevington, England

  @virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?

• 
  Gem (@eccygem) reported 24 minutes ago from Bury, England

  @virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩

• 
  strange little Flo (@FloButcher84) reported 26 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

• 
  David Gardner (@LeylandDavid) reported 32 minutes ago from Leyland, England

  @virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.

• 
  Dave Gracey (@lamsom) reported 36 minutes ago from Blackburn, England

  @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

• 
  Independent Salford Beer Festival 💙 (@salfordbeerfest) reported 45 minutes ago from Bolton, England

  @virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.

• 
  TheAspiLawStudent (@LawAspi) reported 48 minutes ago from Chorley, England

  @virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.

• 
  Independent Salford Beer Festival 💙 (@salfordbeerfest) reported 53 minutes ago from Bolton, England

  @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

• 
  Richard Foster (@fos100) reported 56 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported 58 minutes ago from Bolton, England

  @virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times

• 
  Dave Gracey (@lamsom) reported 59 minutes ago from Blackburn, England

  @virginmedia Your mobile network is crap & your customer service is just as bad.

• 
  David Gardner (@LeylandDavid) reported 59 minutes ago from Leyland, England

  @virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???

• 
  patricia foy (@PattipooFoy) reported 59 minutes ago from Blackburn, England

  @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Declan Carty (@declancarty) reported 3 minutes ago

  @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

• 
  Gauci Reports (@GauciReports) reported 4 minutes ago

  @LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.

• 
  Nick Morris (@nickjmorris_3) reported 6 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  andy spinoza (@andyspin) reported 9 minutes ago

  @virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish

• 
  Irate_Jobbie (@Irate_Jobbie) reported 9 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Alan Wright 🦫 (@Alanw47) reported 12 minutes ago

  @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

• 
  Ashley Blick (@ablick1986) reported 14 minutes ago

  @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!

• 
  Virgin Media News (@VirginMediaNews) reported 15 minutes ago

  A persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.

• 
  Adam (@adamebond) reported 18 minutes ago

  @4Viewers The Channel 4 app on Virgin Media 360 isn’t loading. It gets to a title screen and goes no further. Is this an issue on your end or theirs?

• 
  Robert Grace (@Beastial_Maggot) reported 19 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬