Virgin Media Outage Report in Great Harwood, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Harwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Great Harwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Chorley, Blackburn, Burnley, Bury, Leyland, Nelson, Rochdale and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
Internet | |
| Blackburn |
TV | |
| Burnley |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Harwood, England
Latest outage, problems and issue reports in Great Harwood and nearby locations:
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Tweety Pie 🐥
(@HelenLloyd66) reported
from
Chorley, England
@virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service
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🌈🙏Catherine D Binns
(@revcathfrog) reported
from
Rochdale, England
Internet has gone down. @virginmedia
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Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Jo D #KaftrioNow
(@jodavidson65) reported
from
Nelson, England
@virginmedia very poor of you
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James Woolhead
(@woolhead1989) reported
from
Rochdale, England
@SkyNews virgin media broadband had gone down all over the country
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Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia no WiFi AGAIN I expect a reduction in your monthly bill as I am paying for a service that cannot be used Please dm me to request a refund
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Jim Ewart
(@ewart71) reported
from
Leyland, England
@virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing
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James Woolhead
(@woolhead1989) reported
from
Rochdale, England
@virginmedia are gunna get money knocked off our bills with the service having major problems today #virgindown
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected
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Scott Chorlton
(@SCOTTCHORLTON) reported
from
Rochdale, England
@virginmedia The current issue has been resolved but the signal has been on and off for weeks now, horrendous especially when it forces me to not be able to work from home and have to travel 30 miles to the office. Seriously considering a change of provider after lockdown is over.
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scott mitchell
(@scottburnley) reported
from
Colne, England
@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia also run tests. All came back fine. Significantly below minimum guaranteed speed. Average 20mbps. Disappointed that I was promised a call and never got it. Been on hold too long. Appalling service.
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nevynxxx
(@nevynxxx) reported
from
Rawtenstall, England
@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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Yer Man
(@Drawski5) reported
from
Bury, England
Working from home today with loads of interruptions so thought I’d catch up after 4pm, then just before 5, Virgin Media down yet again. Virgin must sort itself out! Lots of people relying on Broadband to work & it’s down again.
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𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱
(@subz_1) reported
from
Accrington, England
At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia reported slow speeds on Sunday. Promised a call back between 2 and 4 hours. Not received. Not getting the minimum guaranteed broadband speed yet paying in full. Proving difficult to speak to anybody. You appear not to care. #poorcustomerservice
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
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James Woolhead
(@woolhead1989) reported
from
Rochdale, England
@zombeebee @virginmedia The whole country of virgin media customers has gone down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia It's your customer service that isn't working. And our broadband router.
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Graeme Stickings
(@Stickings90) reported
@virginmedia am still unable to access webmail - any idea when this issue will be resolved?
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Nick
(@Nick00610003) reported
@virginmedia complaint has been lodged now and the executive team is going to investigate as I have issues like this few years ago so clearly they ain't improved the communication etc, this is doing my nut in constantly checking bank account for it to go in as its my food money
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Ruis💜🏹
(@Kevardhu) reported
@virginmedia @JohanMcleish Haven't been able to access my emails all day but according to service status there are no issues
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Neil Dorrian
(@Dorrian25) reported
@virginmedia No it's the same throughout, I have WiFi boosters installed already to help with that.
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helen henry
(@HelenHenryLife) reported
@virginmedia We have a business account so not very good for business! Any chance someone can let me know when this issue will be sorted? The account is in my husband’s name so will the call centre still speak to me?
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Phil🇬🇧🇮🇱🏴🏴🇮🇪🇺🇦
(@Philsnr) reported
2) Trying to cancel all Virgin Media/Mobile due to issues with TV services has left me close to tears, physically and mentally drained. I feel all they have done is taken the piss and had a laugh at my expense, if anyone is thinking of going to Virgin for media or mobile, don't
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Dylan Ozmelek
(@DylanDoz) reported
@virginmedia been having issues past 3 days with wifi and ethernet dropping on and off constantly throughout the the day, Reading area
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Nic Hinchey
(@HincheyNic) reported
@virginmedia what a waste of time, trouble with TV box for over 3 months, finally told a new one would arrive today, but no not ordered. Now been in the phone for over an hour and a half, still no joy?! Its just a new TV box! Been a loyal customer for years, cancel! @virginmedia
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Phil🇬🇧🇮🇱🏴🏴🇮🇪🇺🇦
(@Philsnr) reported
3) Think long and hard before getting into any deal with Virgin, for me it's ending badly, I have to pay out a fortune in early termination fees, all because of very poor service and faults from Virgin Media/Mobile.