Virgin Media Outage Report in Great Harwood, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Harwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Great Harwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Nelson, Rochdale, Bacup, Rossendale District, Burnley, Bury, Accrington and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Harwood, England
Latest outage, problems and issue reports in Great Harwood and nearby locations:
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Leyland, England
Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Loyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Tim Coulman
(@heytc1964) reported
from
Rochdale, England
@virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Loyalty gets you nowhere these days! Spoke to #virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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richard caines
(@rick300) reported
from
Leyland, England
U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Richards
(@untiedshoes) reported
Can’t wait until my @virginmedia broadband contract is up… using 5g in the house more than Wi-Fi!! What a shower of $hit! Had them years ago, and nothing has changed… dreadful service provider.
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Jon
(@jon_Oncecontent) reported
@virginmedia Hi guys - any chance - ordered your fantastic fibre a month ago - but - you failed to deliver - you have failed to even log my complaint - we work from home - and require the service - the external team couldn’t fit the line - is there any chance you may deliver??
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Stuart Hasler
(@sturat0810) reported
@virginmedia Yes, we sent a message yesterday. The assistant could understand the issue and said it was being cancelled. Todays assistant was due to help us find a new contract. We are still in the same contract but been told to contact O2 and cancel ourselves. Not really helpful.
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Tom James
(@jibjab01) reported
@virginmedia Yeah only happens at work but I've noticed the signal being poor in areas near me which has only happened in the last couple of weeks, I haven't reported it yet, I wanted to see if it was a one off issue
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mark palmer
(@MaverickMark) reported
@virginmedia trying to leave you for an hour now and on hold. So rubbish. No broadband. No support. No ability to leave either. Can you call me?
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Sheena
(@SheenaSing_) reported
@VOlejniczak @virginmedia Also a new customer. I’ve been waiting 3 months for my install and it still hasn’t been done. Horrible service
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Matthew G
(@grabbablog) reported
@virginmedia Is there any particular reason why my VM account does not show my payment being made after 48 hours, while suspending my service? The bank knows, the email knows, quickpay knows - everyone, but you.
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Sharon Rudd
(@supershaz16) reported
@virginmedia It won't let me contact you on WhatsApp for some reason. I need to know when my contract is up coz I cant go on anymore with this Internet, we're having to use our mobile data because your Internet is terrible and needs to be sorted ASAP!
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Z
(@omgitszakk) reported
@virginmedia Can I please have the email address for whoever the social media supervisor is as well, so I can file yet another complaint at the absolute lack of effort in resolving my ongoing problems? I’ve tried so hard to be kind and patient but you and your colleagues lack any empathy.
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H
(@Hb100000000) reported
@virginmedia I have just been told a full install (1 hour slot) has been re booked for the 24th of October… this is completely unacceptable. I fail to see how I should have to wait this long when Virgin have make the same mistake twice now!