Virgin Media Outage Report in Great Harwood, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Great Harwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Great Harwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley, Accrington, Bury, Rochdale, Leyland, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Harwood, England
Latest outage, problems and issue reports in Great Harwood and nearby locations:
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Loyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Mason
(@richmasonpl) reported
@virginmedia spoke to a memeber of staff 20 minutes ago and was put on hold again, still waiting. Your customer experience is worse than 💩
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Gary Miller 💙
(@Garymiller69Gm) reported
@virginmedia Fastest and most reliable, BOLLOCKS, I can't watch anything, your broadband is so damn slow I'm sick to death with it, at one stage I used to tell everyone how good it was, not now, I keep telling people to stay away.
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kerrie collingwood
(@kerriecollingw1) reported
@virginmedia Err I don’t think so, WiFi always dropping in and out, cannot watch a box set without losing connection, when try to call about it, you hold for ages then someone cuts you off....appalling service!!!
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John Valentine
(@jonvalentine72) reported
@virginmedia Like attentive customer service.
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Michael Bradley
(@M1KE_86) reported
I am so flipping sick of @virginmedia IGNORING my requests to cancel. YOU THIEVING C U N T S
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Mustaffa Pinion
(@mustaffapinion) reported
@calumcoghill @virginmedia Any chance of getting a reimbursement on your monthly bills for loss of service? I recently experienced an outage in my area, the complaints form was somewhat elusive to find, funny that 🤔
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Vicky O’Leary
(@mrsvickyo) reported
It’s been gutting losing out on our new house but the trauma of trying to cancel the @virginmedia order I placed for there is something else!! I don’t want the service, I don’t own the house!
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💙Andre💙
(@AndreLasic) reported
@virginmedia How do i actually get to talk to a human, not an automated call system , to discuss closing down my father in laws account?
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
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W.S
(@OldTownCharlie) reported
@virginmedia Products might appear to be great on paper, but Virgin have the worst customer service support and have matched that with the chronic unreliability of their network. It's a No from me.