Virgin Media

Virgin Media Outage Report in Great Harwood, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Harwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Great Harwood, Lancashire, England 11/19/2025 05:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Great Harwood, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Rochdale and Leyland.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn TV
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Harwood, England

Latest outage, problems and issue reports in Great Harwood and nearby locations:

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @VirginMediaCorp @virginmedia please contact me, it is imperative that you do. I have received zero customer service from you for a service I pay over £600 a year for. I would like your retention and technical team to make contact asap.

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @virginmedia We've logged a complaint There was an outage planned for all day Tuesday due to issues in our area. The outage lasted THREE days Piss poor service and no contact to warn us about the extension Am monitoring now as lost trust and confidence You may lose a longstanding customer

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @virginmedia Yes, but each deadline came and went with no resolution and the notification by text didn't happen Anyway, there's no point in this conversation any more as there's nothing you can do except make the company look bad with each answer I give

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬

  • Dazmac1882 Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.

  • matt_stanny Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia still holding 1:24 mins later. Your customer services are shocking

  • pkitch1 paul kitchen (@pkitch1) reported from Whittle-le-Woods, England

    @virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've spent three hours over two calls waiting for you to confirm a discount on my below standard broadband and to deliver a booster. I have had to escalate a complaint as it couldn't be resolved on the phone yet I'm still waiting for the level of service promised!!!

  • Petchelli chris petchelli (@Petchelli) reported from Rochdale, England

    @virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.

  • courtsthomasx 𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬

  • Dazmac1882 Daz Mckavett (@Dazmac1882) reported from Burnley, England

    You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor

  • matt_stanny Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gamesflea GamesFlea (@gamesflea) reported

    @virginmedia Even your suggestion is to go somewhere else, rather than looking to solve the problem. Which I believe, is to replace the hub 3 with a better hub.

  • Mercilessjuju Charizards Brudda 🇬🇭 (@Mercilessjuju) reported

    @virginmedia my internet is slow I need help help

  • aliekeenan Alison Keenan (@aliekeenan) reported

    @virginmedia You may have just proven my point on lack of consistent messaging. as we HAVE had an engineer who HAS installed the new boxes. However customer service is so useless they haven’t done /won’t do the software update required to activate them. 6 weeks!!! this shambles has gone on

  • asybluesfc 🧸 (@asybluesfc) reported

    @erincuthbert_ @virginmedia Fix it please! @virginmedia

  • katiepphoto Katie (@katiepphoto) reported

    @virginmedia Yes I have but it says there is no issue. I still don’t have WiFi or home phone line

  • nicolacrane1 nicola crane (@nicolacrane1) reported

    @virginmedia They told me they were the wrong people to speak to and could not help me. I am so frustrated I am getting nowhere

  • DuncanShearer6 Duncan Shearer (@DuncanShearer6) reported

    @virginmedia Complaint raised on 5th February and haven't heard anything since - no phone call, no emails. Really not great customer service at all.

  • CharlieMiggins8 Charlie Miggins (@CharlieMiggins8) reported

    @virginmedia Hi, thanks for your help. To which email address so I need to send the cancellation of my account? Online I can only find the same phone number you have for everything. Thanks

  • JFullam_ Jeremy Fullam (@JFullam_) reported

    @virginmedia I'm awaiting a construction team to fix a cable outside my property

  • timhague8 Tim Hague (@timhague8) reported

    @virginmedia Hi Virgin Media. Absolutely furious. Badly let down on re-connection of services following house move. Booked weeks ago for a new install, for one person to turn up, shrug his shoulders and bugger off leaving us high and dry.. Can't work, won't get paid!!!!