Virgin Media Outage Report in Great Harwood, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Harwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Great Harwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Rossendale District, Rochdale, Accrington, Leyland, Bury, Burnley, Nelson, Clitheroe, Blackburn, Oswaldtwistle and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Internet | |
| Rochdale |
TV | |
| Rossendale District |
Internet | |
| Accrington |
Internet | |
| Leyland |
Internet | |
| Bury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Great Harwood, England
Latest outage, problems and issue reports in Great Harwood and nearby locations:
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Laurence
(@LaurenceBoom) reported
from
Colne, England
@virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.
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Michael Parkinson
(@mikeyparkinson) reported
from
Burnley, England
@virginmedia I have and it says no issues... It was off this AM
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Sally O'Donnell
(@SallyOdonnell) reported
from
Burnley, England
@virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬
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Keith Calderbank
(@kjcpne) reported
from
Walton le Dale, England
@virginmedia Made a written complaint 25th Jan, one attempt to try and ring me. Very, very poor customer service! Cannot speak to complaints department! Very poor!!!
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Gareth Beck
(@BeckGareth) reported
from
Burnley, England
@virginmedia gone down in BB10 again
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.
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Jon Wiggans
(@Wiggy84) reported
from
Bury, England
@virginmedia hi we haven’t had WiFi for days now, I’ve checked on your website if there is any problems in our area but there isn’t any, I feel I message you every couple of months regarding issues with our WiFi connection.
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
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Nadeem
(@nadeem030986) reported
from
Rochdale, England
My internet is not working and why do I have to wait 17th April but it ok for you take money out my account for service you have failed to provide @virginmedia ol162jz 96
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bobby
(@BobbyBattersby) reported
from
Chorley, England
@ITV gone down on @virginmedia
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits
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ArmElec
(@ArmElec_co_uk) reported
from
Colne, England
@virginmedia Yes, can someone please help it has now been 12 working days since my devices were received by VirginMobileRecycle and still no payment...
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨
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Dorothy Carr
(@dottydinosaur) reported
from
Blackburn, England
@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
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Marky T from We Are G4m3rs
(@oO_MarkT_Oo) reported
from
Burnley, England
@virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Philcox
(@StevePhilcox) reported
@virginmedia Have tried all that and yes all devices. Have managed to book an engineer bit for Wednesday even though as an oomph customer I should get one then next day so another lie and inaccurate service from Virgin
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Bearberry apps
(@bearberryapps) reported
Very poor customer service from @virginmedia @richardbranson and virgin mobile. I have been out of the UK for a year due to the pandemic. My mobile number was not topped up and virgin mobile have made my number inactive. I have had the number for more than 15 years.
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rob aitken
(@robaitkenman) reported
@virginmedia absolutely useless customer service after 20 mins on chat the customer service advisor has just told me he is going on a break and will be back in about 30 mins flabbergasted
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rob mccartney
(@rmccartney) reported
@virginmedia is there an outage in PO7 area, cant get any access for nearly 3 hours
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Charlotte Hicks
(@72chicks) reported
@virginmedia I was told by the guy on the phone that a manager would call within two hours. Still waiting nearly four hours later. We just want a technician to come out but it seems impossible for this to be sorted. All trouble shooting possibilities exhausted. 😖
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Raj Bhanji
(@Rbhanji) reported
@virginmedia Worst customer service! Taking money when they want and denying the fact that there is no notes in the account for them to give you a refund. Put 2 complaints through and still they haven’t even done anything about it. Considering movie to Sky
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Ali
(@AlibrewsterAli) reported
After 2hr 24 mins on a call this am, I have been left in tears after being extorted money for a service not used since 25 June,a disgraceful way to treat people. I hope @SirRichardBranson you sleep well at night!! Shocking customer ‘care’ @virginmedia
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Anil
(@controlstore) reported
@virginmedia Its unstable. If its a utility I expect it to provide 99.999999999% performance 99.999999999% of the time.
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Andrée & Smudge
(@Glouc123) reported
@virginmedia Yes! Promised engineer out today & then message it will be Tuesday !!!! Shoddy customer behaviour just to replace my 2nd box and go through connection set up.
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Lindsay Herbert
(@digital_lindsay) reported
@virginmedia 5 different agents have already tried. They’ve all been polite and apologetic, and assured me the problem will be solved. One told me her manager was fixing it, and that it was already in progress. After 5 people, why believe the 6th?