Virgin Media Outage Report in Great Harwood, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Harwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Great Harwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Rossendale District, Clitheroe, Nelson, Blackburn, Bury, Leyland, Burnley, Accrington, Rochdale and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Total Blackout | |
| Rossendale District |
Wi-fi | |
| Clitheroe |
Internet | |
| Nelson |
Internet | |
| Blackburn |
Wi-fi | |
| Bury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Harwood, England
Latest outage, problems and issue reports in Great Harwood and nearby locations:
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Michael Parkinson
(@mikeyparkinson) reported
from
Burnley, England
@virginmedia I have and it says no issues... It was off this AM
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Ian Cardy
(@IanCardy2) reported
from
Rawtenstall, England
Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs
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Gareth Beck
(@BeckGareth) reported
from
Burnley, England
@virginmedia gone down in BB10 again
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Sally O'Donnell
(@SallyOdonnell) reported
from
Burnley, England
@virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.
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steve wilcock
(@wilcock_steve) reported
from
Rochdale, England
@virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company
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dianeG
(@deghunter) reported
from
Brierfield, England
@virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving
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Laurence
(@LaurenceBoom) reported
from
Colne, England
@virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.
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John Pennington
(@diygolf) reported
from
Ramsbottom, England
@MotoNutJob @virginmedia Should be that if your provider can’t fix the problem within 24hrs you should be allowed to terminate the contract at no cost to yourself & they must give you a Uk contact number because the Bombay warriors are F..kg useless at sorting a problem
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Dorothy Carr
(@dottydinosaur) reported
from
Blackburn, England
@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
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bobby
(@BobbyBattersby) reported
from
Chorley, England
@ITV gone down on @virginmedia
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬
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Marky T from We Are G4m3rs
(@oO_MarkT_Oo) reported
from
Burnley, England
@virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.
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Nadeem
(@nadeem030986) reported
from
Rochdale, England
My internet is not working and why do I have to wait 17th April but it ok for you take money out my account for service you have failed to provide @virginmedia ol162jz 96
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Goatmasterfunk
(@Goatmasterfunk) reported
@virginmedia why is your mobile phone signal so rubbish? I’ve been in Canary Wharf all day and had no service or 3G longer than I’ve had any usable 4G. Same problem at Lewisham. No wonder I never use any date @EE #virginmobile #4G
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Wenvy™
(@Wxnvyy) reported
Was looking forward to playing but ofcourse virgin media is not working
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MattUmby 🔞 💙💛
(@MattUmby) reported
@virginmedia It's still really slow and spotty. This is the only internet connection I have, I'm getting quite stressed out
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niche reference
(@niche_reference) reported
@virginmedia It takes me through the process of restarting my router, which doesn't help. In this instance the outage was just a few minutes but it kicked us from our work meetings & this is a repeated issue
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the pompey pope
(@thePompeyPope) reported
@virginmedia No that was done in February, works fine. She was supplied with the Emergency backup line but the engineer didn't install correctly. I've found that the back up battery not even unwrapped or connected. And the unit hadn't been switched on! So how did he test it worked?
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JohnThompson
(@JohnThompsonTV) reported
@virginmedia Thanks all sorted NO was no power supply -Box in Road had been Vandalized -sorry I did not quite understand what outage exactly was - I thought it was down Apologies
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🕷Financial Bear 🇪🇺🇨🇦🇬🇧🇨🇭
(@FinancialBear) reported
@virginmedia Reboot, reset wireless keeps dropping out. Please send me a new router either a Hub 4 or better a Hub 5 as this 3 is more trouble than it’s worth!!
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Mαятıи
(@marthewitt) reported
@virginmedia Can i message you, Huge mess on my account . Wrong kind of install booked, can’t understand a bloody word they’re saying when i contact your first level support team. Waited in all day for delivery of the new hub.. No hub? and down as next week even though it’s self install
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Ben Newbon: Overgrown TTRPG is out!
(@BenNewbon) reported
Day 2 without internet because of @virginmedia messing up :/ sure do regret only having TV service thru them too!
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Darren Clothier
(@darren_clothier) reported
@virginmedia At what point do I just forget talking to your customer service team and start talking to a lawyer?