Virgin Media Outage Report in Great Harwood, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Harwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Harwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Great Harwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Rossendale District, Blackburn, Burnley, Bury, Leyland, Rochdale, Clitheroe, Nelson and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Internet | |
| Blackburn |
Internet | |
| Rossendale District |
Total Blackout | |
| Burnley |
Internet | |
| Bury |
Internet | |
| Leyland |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Harwood, England
Latest outage, problems and issue reports in Great Harwood and nearby locations:
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Danny Bolton
(@dwb89) reported
from
Altham, England
Yet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week
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s. whalley
(@stavroversfc) reported
from
Lower Darwen, England
@virginmedia your broadband is down again 🤬
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
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patricia foy
(@PattipooFoy) reported
from
Blackburn, England
@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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Howard Woolfenden
(@Woolfie30) reported
from
Rochdale, England
@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
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☺️
(@Rebecccakate) reported
from
Great Harwood, England
@virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.
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Ian Forrest
(@IanForrest10) reported
from
Blackburn, England
@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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🪷Elisabet🪷
(@Elisabet0490) reported
from
Blackburn, England
@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Liam Kenniford
(@LiamKenniford) reported
from
Burnley, England
@virginmedia are you having problems in BB10 area?? Can’t get any internet access
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
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Nadeem
(@nadeem030986) reported
from
Rochdale, England
@virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Braithwaite
(@natalieb2689) reported
@virginmedia @O2 We’ve been without broadband completely since Friday lunchtime. Fix time keeps getting delayed. All phones on o2 and all down to 3G, occasionally 4G so cannot use my hotspot in order to work. This is ridiculous considering how much money I pay out on airtime!
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Natalie Braithwaite
(@natalieb2689) reported
@virginmedia @O2 been without broadband since Friday lunchtime - now down to 3G on o2 so can’t even use my hotspot. Any guidance?
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Rehana
(@rly1989) reported
@virginmedia Hi, my disconnection date from Virgin Media is today, I had Netflix in my package. Will Netflix automatically end today/tomorrow? Or do I need to cancel this separately with Netflix?
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Susan Harrison
(@SusanHa85471577) reported
@virginmedia That link didn't work. The issue was a virgin media issue yesterday
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Ben Briscoe
(@BenWBriscoe) reported
Brand new @virginmedia customer. Generally impressed. But why is watching Disney +, Netflix etc through Virgin TV so clunky?! Really slow, takes forever to navigate and no ability to navigate these apps with voice… Have I actually downgraded..?!
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Matt
(@rejectedtheoffa) reported
@LeemingDarren @virginmedia Virgin Media customer services are absolutely awful. And I say that as a current customer. Keep all messages and open a complaint with them. Be prepared for them to say they'll sort it and close your complaint, numerous times. I've never dealt with a bigger bunch of liars
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The Sanity Clause🖖
(@SirRodneyFfing) reported
Dear @SkyUK You are as bad as ******* @virginmedia Best regards
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@lababer @virginmedia Freeview channels not working properly. Crystal palace transmitter.
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@Tone
(@ojaxx2) reported
So I managed to finally change my Virgin Media contract into my sole name on Saturday It’s been a nightmare I was promised no interruption in service etc etc Anyway, I’ve had no internet for 48 hours now. Well done @virginmedia 👍🏻
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Al Booth
(@AlBooth) reported
Has anyone else had @virginmedia charging them for services they don’t have? In May I asked about their TV package on the chat service. I still have Sky, I don’t have Virgin TV… but they’ve added it to my broadband bill & said it’ll be £600+ to cancel. Anyone else @BBCWatchdog?