Virgin Media Outage Report in Shevington, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shevington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shevington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Shevington, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Leyland, St Helens, Chorley, Warrington and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Bolton |
Internet | |
| Leyland |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shevington, England
Latest outage, problems and issue reports in Shevington and nearby locations:
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Anne-Marie Caine
(@amscaine) reported
from
St Helens, England
@beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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Al*
(@AlexioBailinho) reported
from
Liverpool, England
.@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….
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Luke Cav
(@LukeCav) reported
from
Liverpool, England
@virginmedia how longs the internet going to be down in the L8 area of liverpool?
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Chris G 🇪🇺
(@FloatyFrocks) reported
from
Wigan, England
@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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Donna
(@Donna19711968) reported
from
Newton-le-Willows, England
@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Danny Wyatt XXX | OnlyFans 😈
(@DannyWyattXXX) reported
from
St Helens, England
I see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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DJ
(@DeborahZsu) reported
@virginmedia I have raised several formal complaints. This dates back to 03May! I am simply trying to pay my bill. This needs URGENT resolution and I certainly don't want to be charged late payment fees because of your error
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Merv Warriner
(@merv_swerve) reported
@virginmedia @AnthonyHoran7 I am still having this issue. It's been ongoing for weeks. Is there something I should be doing as clearly bt/VM are doing nothing???
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Liz Barrett
(@SilksAndTheCity) reported
@virginmedia Thanks - your service status page isn't massively helpful. Fix date keeps moving later, and your update service does not work. It'd be useful to know what the issue was and whether this is likely to be fixed quickly so I can plan accordingly. Do pay quite a large sum every month!
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Liz Barrett
(@SilksAndTheCity) reported
Hi @virginmedia. My broadband and TV have been down for most of the week. Current fix has moved to tomorrow at 12:00 - but I'm not getting updates despite registering. Can you give me more details on the area-wide issue and fix please? Internet has become an essential for WFH etc
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AFC_
(@AFC_1886) reported
@virginmedia I had an engineer out as I don’t get any WiFi signal upstairs since joining virgin. He confirmed I need extender pods (free of charge) as I don’t get signal, told me to call the faults team. I did they want £8 a month?? Your T and Cs say if you don’t get WiFi you get pods
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G Singh
(@gsd80) reported
@virginmedia On 04|10 I phoned up to cancel my account due to the increase in price. You agent said she could offer me a better deal but would need to speak to a manager and call me back. I then received another call from virgin to say the agent has no intention of calling me back as it
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Mkphotos
(@Mkphotos892) reported
@SkyHelpTeam No tony like I said I’ve made sure there is nothing running and tested again .. unnecessary had this issue with virgin media
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Katy Lewis
(@KatyElizabeth_x) reported
@virginmedia Hi there, sadly this didn’t last as I have not had a single night’s worth of WiFi since upgrading my contract. 8pm every evening it just does not work. Please can you help me resolve this? I’m simply paying for a service that I’m not getting and high traffic is not an excuse.
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Tom Cheesewright
(@bookofthefuture) reported
@Danny_Blackburn @virginmedia It is. Don't think it's them though. Something going nuts on my internal network. Interfering with traffic and DHCP. Have unplugged everything and slowly building it back up.