Virgin Media Outage Report in Shevington, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shevington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shevington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shevington, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Chorley, Warrington, Bolton, St Helens, Leyland, Prescot and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wigan |
Wi-fi | |
| Chorley |
TV | |
| Warrington |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shevington, England
Latest outage, problems and issue reports in Shevington and nearby locations:
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Adam Simpson
(@addsimpson) reported
from
Liverpool, England
@virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@virginmedia disappointed to say the least. Customer for 5 years, out of contract, bill is £120 a month, Phone up to renew and negotiate, no offers. Despite Amazon being a new competitor for sports and the mobile experience being infinitely better with them. Package cancelled.
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Chris Sudworth
(@kingsnoots) reported
from
Golborne, England
Same garbage service from @virginmedia. Don’t bother activating it, you can have it back 🙄
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Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
@virginmedia you are just awful at customer service and fault management. I am utterly appalled
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Nope. I have username already selected to my email address, password filled in on both fields, security question drop down selected and answer given in the field, and date of birth drop downs all selected. There’s nothing else I can select or that hadn’t been filled in now.
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you
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kim🐝
(@kimnsib) reported
from
Bolton, England
@virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡
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hazel hendriksen
(@HazelHendriksen) reported
from
Haydock, England
@virginmedia I have and no service tv service issues reported
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
There is a problem with the internet in M46 0HU @virginmedia
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!
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hazel hendriksen
(@HazelHendriksen) reported
from
Haydock, England
@virginmedia I need some technical help as my equipment is faulty. Tried all the resets and followed advise but box keeps going into standby. Also not been loading any tv planner or what’s up next for weeks. The box is over 7 years old. Think a technician would be helpful
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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MH
(@MarkHughes_) reported
from
Liverpool, England
@virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Adding a character and then removing that character worked. By pasting the password in, it wasn’t accepting the password regardless. It needed a character to be manually added. I’ve never seen that before on any password fields on any other site, seems like an API issue maybe.
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Gordon Turner
(@gordonturner71) reported
from
Warrington, England
@virginmedia Your customer service is shit and thankyou for destroying my driveway, Iam sorry I took out my broadband with you now. Cant wait till it finishes.
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clarty81
(@Clarty81) reported
@virginmedia @ManCityCouncil you 2 have to be the worst company/services in my life Iv BEGGED in every way possible Tweets/links/emails/phone calls iv tryed them all to get help for the HUMMING DEEP THAT'S AFFECTIN ME it's becomin more often & louder it's Depressin me & is the
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Rich Sinclair
(@RichRSin) reported
@SkyHelpTeam Thanks. I contacted them. After nearly 20 minutes waiting, I gave up. Do I have to leave Sky and go to Virgin Media to get service?
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Jordan Whitwell
(@Jordanwhitwell) reported
@virginmedia Yes but I have received awful customer service in the mean time. And keep being told 48 hours the issue will be resolved. 2 weeks later still not resolved not happy to continue to be a virgin customer
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brad smith
(@bradsmith090873) reported
@virginmedia I tried that the last person wasn't helpful at all would let me log the complaint hence the letter
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Jordan Whitwell
(@Jordanwhitwell) reported
@virginmedia Tried doing this already and it won’t let me file the complaint
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Emma Lammin 💙
(@Mumsta17) reported
@virginmedia I am having issues with my mobile constantly refreshing sim data. I can't seem to find anywhere on your website to help me with this issue
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Manny
(@mansta007) reported
@virginmedia There was not interested in that and did not show any remouse very very very bad customer service
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Amy Rush
(@amyhoward_79) reported
@virginmedia And by restrictions listed do you mean 17th May? I’m paying for 50% of a service.
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Timmy
(@bigTimmyB84) reported
@virginmedia How do I look into my 14 day cancel. This service is so poor. Trying to get a hold of someone so poor. But when it came to setting up takes 2 mins. Very poor.
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TheFox
(@TheKnox15) reported
@virginmedia Yes we told them ages ago and they were going to send something@out but never did, it’s just sitting in my dining room. Can I bin it?