Virgin Media outages and service status in Shevington, England

Problems in the last 24 hours in Shevington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shevington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shevington, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Bolton, Wigan, Leyland, Prescot, Billinge Chapel End, Skelmersdale, and Chorley.

City	Problem Type	Report Time
Liverpool	Internet	8 hours ago
St Helens	Internet	19 hours ago
Bolton	Internet	2 days ago
Liverpool	Internet	4 days ago
Wigan	Internet	5 days ago
Wigan	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shevington, England

Latest outage, problems and issue reports in Shevington and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 41 seconds ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Richard Foster (@fos100) reported 11 minutes ago from New Longton, England

  @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 14 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Elisabeth Hilton (@elisabethhilto4) reported 20 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  IanRob79💙 (@IanRobEfc1878) reported 21 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Tony (@AckerHeron) reported 21 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Mrs Smith (@SmithysMaud) reported 26 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  BooCavapoo 🐶 (@BooCavapoo) reported 27 minutes ago from Penwortham, England

  @virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Matt Attwood (@mattwood1702) reported 33 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 37 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Rob (@Robertlfc_) reported 45 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 45 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Tom Rushton (@tomrushton88) reported 46 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  James (@jgrailpics) reported 46 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Lindz Devine (@LindzDDub) reported 47 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 48 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Christopher Bray (@cbray72) reported 52 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Richard Foster (@fos100) reported 53 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 55 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grifty (@TheGriftReport) reported 3 minutes ago

  Millions of mobile phone users face data rationing and price hikes after Rachel Reeves excluded telecoms firms from a major energy discount scheme. Chancellor Reeves left VodafoneThree, Virgin Media O2 and EE out of the British Industrial Competitiveness Scheme which gives a 25% cut on electricity bills to thousands of other businesses. Telecoms firms are now facing full 33% energy price rises triggered by the Iran war and are drawing up emergency plans including slowing speeds, restricting data during peak times and charging premiums for heavy usage. One network warned up to 9,000 jobs could be at risk and 5G rollout plans shelved. VodafoneThree said it is “disappointed” and urged the Government to protect the critical digital networks the country depends on. Virgin Media O2 added that if the Government wants growth it cannot overlook the networks Britain relies on.

• 
  jason morgan (@Jason29wctb) reported 5 minutes ago

  @virginmedia Called vm as much use as chocolate frying pan , same thing every time pinhole reset ,we need engineer at your house, and no problem 20 visits last year 2 in last 3 weeks , faulty Internet for 11 years , retention team tomorrow

• 
  BigF (@Bigg_F_) reported 11 minutes ago

  @virginmedia Yes. Eventually got through via chat to a real person. They advised a factory reset of hub which is a complete pain to set back up and it made no difference. Engineer arranged to come today. I also raised a formal complaint. Mysteriously it’s working two hours later.

• 
  Jonny Cave (@JonnyCave) reported 13 minutes ago

  @virginmedia You bill me for a paper bill £1.75 raised the issue feb 25th 2025 to which you promised a credit of £10 this never happened and have then continued to bill me on paper bill at £1.75 for 14 months, all chat logs have been kept, then tried to offer me £15 credit in total

• 
  Witter (@Witter10995102) reported 14 minutes ago

  @indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad

• 
  1836golf tour (@1836golftour) reported 14 minutes ago

  @virginmedia @VirginMedia_TV What part of your complaint has been logged & someone will contact you within 24 hours am I not understanding? Getting close to 72 hours now. You really are the lowest of lows for Customer Service. I guess everyone in The Philippines is asleep now!!!

• 
  1836golf tour (@1836golftour) reported 17 minutes ago

  @virginmedia GO **** yourselves Virgin Media. Roll on July 27th 2026 when I will be free from you ******* unsympathetic CNUTS. I never thought in a million years that I would go back to SKY or a firestick but you have made that decision so much easier. Good ******* riddance.

• 
  G R A H A M (@___GJS___) reported 19 minutes ago

  @Andysbrett @virginmedia One of the worst customer service departments out there!

• 
  Therese (@Tesz) reported 20 minutes ago

  @virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service

• 
  Martinayres65@outloo (@Martinayres65o1) reported 21 minutes ago

  @virginmedia it’s now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesn’t care about its customers. Happy to take money whilst delivering no service