Virgin Media Outage Report in Shevington, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shevington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shevington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shevington, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Leyland, Bolton, Bretherton, Wigan, Skelmersdale, Southport, Warrington, Prescot, Leigh, Upholland and Roby.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Leyland |
Internet | |
| Bolton |
Wi-fi | |
| Leyland |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shevington, England
Latest outage, problems and issue reports in Shevington and nearby locations:
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Catherine Crilly
(@cathcrilly) reported
from
Liverpool, England
Guys I know the world is a toilet and very bad things are happening but if there's going to be one thing to tip me over the edge, it'll be the Virgin Media interface. Absolute fiasco every time you go to watch anything 🆘
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Having to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!
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Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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Tezz P
(@TezzP) reported
from
Haydock, England
@virginmedia wow! Does anyone actually still work at virgin media? 45 mins on hold on one call, 35 on another number,off your website, I'm suppose to be getting a text with a link to a website, never received it! Trying to discuss my contract, which is at an end, remove services
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*scousenat😘
(@scousenat) reported
from
Liverpool, England
@virginmedia Via text messages and phone calls and get no where ...I was told an engineer was visiting it never happened lodged a complaint and heard nothing back I went out of this contract now
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia your sales team are telling people that upgrading to 200 speed will fix WiFi issues. I was looking for a new deal but don’t want to sign up until it’s guaranteed I can get WiFi in more than 2 rooms. I live in a small 3 bed and I’m on my 2nd router which is worse
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
I don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia
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*scousenat😘
(@scousenat) reported
from
Liverpool, England
@virginmedia im ready to throw your modem in the bin and get onto the ombudsman you don’t provide a service you false advertise and your charging me for nothing!!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Visit was put on hold as you later found you had a wider issue. It was resolved after a few hours so not too bad. Not sure how happy my boss was at me not being able to get online though...
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
@virginmedia Can you tell me if there is any problem in the WA12 address? Internet has been of and on all day and your service status page doesn't seem to update.
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Luke Cav
(@LukeCav) reported
from
Liverpool, England
@virginmedia how longs the internet going to be down in the L8 area of liverpool?
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.
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MarkRP
(@markrp64) reported
from
Liverpool, England
@virginmedia is the WiFi down in Wavertree Liverpool. Tried rebooting our hub and still no success. Two days without WiFi. Tried phoning the other day but gave up after 50 mins,
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Concobhar Dochartaigh
(@Conor87) reported
from
Liverpool, England
@virginmedia I want to cancel my contract but can’t get through to anyone on the phone.
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Sid
(@borntorun127) reported
from
St Helens, England
@virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service
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Aiden Montgomery
(@AidenMontgomery) reported
from
Westhoughton, England
Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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Gamble free girl
(@kfield82) reported
from
Billinge Chapel End, England
Trying to drop some items from my @virginmedia. They increase the price 🙄 the service is slow, old and far too expensive. Then get kept on the line for ages 😩🙄
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Phillip™
(@HenninghanFiD) reported
from
Liverpool, England
@virginmedia sort this outage out pls, we pay too much as it is so to have internet problems all the time is a joke. L20 area, no internet on cable or wifi. Ye gona lose customers for real.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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menacing fish
(@fish_menacing) reported
@virginmedia Is this the same generic answer you give everyone and it's not just me having this problem multiple customer are having this issue and it's nothing to do with the connection my end doesn't matter cancelling contract after December poor service provider
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pandasarerobots
(@pandasarerobots) reported
@virginmedia I've been trying for days to speak to someone about my new order and have got nowhere. Your customer service telephone team have hung up and your WhatsApp team directs me to the telephone team. Please can someone speak to me about this?
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Martin
(@deepdean) reported
@GoFigureItOut2 @virginmedia I was on the phone to them 6 hours last week and the issue is still not resolved. Ironically they are a fast telecom company
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Finola Riseborough
(@Finola_Rise) reported
This is atrocious. We could get @virginmedia here in days!! Can you either get us an install next week or release us from our contract. This is YOUR mistake, we were very clear about install requirements & were assured this wouldn’t be a problem
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Gary Lilley
(@garylilley88) reported
@virginmedia I can’t as I’ve moved and it won’t let me sign up to my new address but regardless still can’t get it at my old address down the road! Get laying alongside the rail lines Grantham —> Sleaford and you’re quids in around here believe me!
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Rileyyyy
(@RileyBanter) reported
@virginmedia Your internet is horrific. Another day another problem, WiFi is on but no internet connection. Will definitely be changing soon
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Andrew Herrington
(@Hezzie007) reported
@virginmedia tell me that straight away to avoid this pointless conversation…. or email whoever is in the faults department and tell them it’s broken! i have contacted virginmedia - that’s you! how your internal systems work isn’t my concern
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HandsomeEddie
(@HandsomeEddie1) reported
@virginmedia usual inept service. Apparently we don't have a fault and neither do all our neighbours. No landline and no broadband. Now having to travel into office.
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Donna
(@GoFigureItOut2) reported
@virginmedia No - mother was on the call in total for 23 minutes with no resolution - do you have an address where I can register a complaint re an old cheque that is now out of date - she hasn't presented it and its a year old - but one of the security question that she failed is what was
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John (Eggsy)
(@EggsyGLC) reported
@virginmedia I will not be able to make this appointment. Please can we reschedule for 5 pm today? Could you also send me details of who I should contact in order to lodge an official complaint for failure to provide a service?