Virgin Media Outage Report in Shevington, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shevington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shevington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Shevington, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Warrington, Bolton, St Helens, Liverpool, Skelmersdale, Chorley, Newton-le-Willows, Southport, Prescot and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| Warrington |
TV | |
| Bolton |
Internet | |
| St Helens |
Community Discussion
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Virgin Media Issues Reports Near Shevington, England
Latest outage, problems and issue reports in Shevington and nearby locations:
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hazel hendriksen
(@HazelHendriksen) reported
from
Haydock, England
@virginmedia I have and no service tv service issues reported
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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Gordon Turner
(@gordonturner71) reported
from
Warrington, England
@virginmedia Your customer service is shit and thankyou for destroying my driveway, Iam sorry I took out my broadband with you now. Cant wait till it finishes.
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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Adam Simpson
(@addsimpson) reported
from
Liverpool, England
@virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps
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kim🐝
(@kimnsib) reported
from
Bolton, England
@virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡
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Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
@virginmedia you are just awful at customer service and fault management. I am utterly appalled
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@virginmedia disappointed to say the least. Customer for 5 years, out of contract, bill is £120 a month, Phone up to renew and negotiate, no offers. Despite Amazon being a new competitor for sports and the mobile experience being infinitely better with them. Package cancelled.
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Chris Sudworth
(@kingsnoots) reported
from
Golborne, England
Same garbage service from @virginmedia. Don’t bother activating it, you can have it back 🙄
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Adding a character and then removing that character worked. By pasting the password in, it wasn’t accepting the password regardless. It needed a character to be manually added. I’ve never seen that before on any password fields on any other site, seems like an API issue maybe.
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Nope. I have username already selected to my email address, password filled in on both fields, security question drop down selected and answer given in the field, and date of birth drop downs all selected. There’s nothing else I can select or that hadn’t been filled in now.
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
There is a problem with the internet in M46 0HU @virginmedia
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hazel hendriksen
(@HazelHendriksen) reported
from
Haydock, England
@virginmedia I need some technical help as my equipment is faulty. Tried all the resets and followed advise but box keeps going into standby. Also not been loading any tv planner or what’s up next for weeks. The box is over 7 years old. Think a technician would be helpful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie Beckwith
(@robbie_beckwith) reported
@virginmedia I’m not calling again, you have to wait an hour to speak to someone who has no idea what they’re talking about. Awful company
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Charlotte Mayes
(@cemayes1) reported
@virginmedia I have been hung up on twice trying to cancel because you have hiked up your prices, nobody wants to help me with this. I don’t want to pay £60 for broadband when I can get it elsewhere for £30, awful customer service and now I want to leave on that basis alone!!
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Ch
(@Ch27229954) reported
@virginmedia ...sorted and all credits reapplied. No one is helping so I have no choice but to open Ombudsman complaint. They left it so long I'm outside cancellation period and the previous deal isn't available. I didn't sign a new contract but am being billed for it and will be... (3)
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Agatha2344
(@ighoprice) reported
@virginmedia is there a known issue in the cr7 area???
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Umair
(@UmairUchiha) reported
@virginmedia Fix the wifi in my area
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George
(@GeorgeLount98) reported
@virginmedia @virginmedia another 2 hours on the phone to get nowhere again! What a joke! Telling me I've got to pay £165.01 due to early cancellation even though I requested to cancel within my right to cancel period and was not told about any fees in the call and asked about it too!
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nathan
(@small1808) reported
@virginmedia Take a guess what package im paying will give you a clue £64 a month and i domt have any tv service from you, i have tried rebooting my hub many times both ways
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Zoe Doorbar
(@zoedoorbar06) reported
@virginmedia can you give a time frame of when the issues in ST8 area will be resolved? The time keeps moving later & later online & get no help via calls. Causing me major issues as I am WFH & not been able do a thing so far today!
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One2one
(@b_tabie) reported
@virginmedia absolutely shocking customer service. Cannot seem to get to speak to an actual person. All I want is to cancel my contract but they won't let me. Can you explain how my contract has gone from £49 to £93 per month😣😣😣 disgusting.
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alfa
(@freshieyute) reported
@virginmedia @MACE_VL terrible please can u explain why i get higher ping to London servers than my friend that lives in GERMANY, kind regards Callum!