Virgin Media Outage Report in Shevington, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shevington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shevington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shevington, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Warrington, Bolton, Liverpool, St Helens, Leyland, Southport, Skelmersdale, Prescot and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Warrington |
Wi-fi | |
| Bolton |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shevington, England
Latest outage, problems and issue reports in Shevington and nearby locations:
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
@virginmedia your telephone automated payment is beyond dreadful. Not recognising my new debit card. Been on hold to your woeful customer services for 26 minutes. And your hold music is terrible. #nothappy #badservice
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Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia
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Goth Scouser
(@Liam_Hawksey) reported
from
St Helens, England
@virginmedia Never mind, I reset the box and it’s fine now
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @Beany_13 What about in L8 9UU its been down all morning
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amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Tv broadband media service NOT mobile
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John Sharrock
(@metallicageek) reported
from
St Helens, England
Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @BryanThePirate I pay for the highest package you have and I dont have the v6 box I very rarely have bloody wifi like this morning it's not working again! Time after time after time it breaks down
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Sean Sorby
(@SeanRSorby) reported
from
Liverpool, England
@virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia COM103473607 but as I said I have a deadlock letter.... I have no confidence due to the fact your company seems to neglect the real issue here! Telling my 82 yr old mother her dead husband ordered Sky Movies from the grave! A service neither of them are/were interested in
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amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Just rang again. On hold for 20 mins (again) to get hung up on after giving my name. How do I cancel if I am already out of contact. Unless somebody can ring me instead as I refuse to sit through that hold music a third time
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@gm
(@mymatedex) reported
from
Aintree Village, England
@virginmedia There’s no service issue, the engineer had punctured the cabling with a cable tack. It stops the fibre optic cable from working. I removed it but not before having to sit on the phone for 30 minutes after me complaining the other day about your inept installation team
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks
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Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@Satoonerist @virginmedia Totally agree, I've just been pissed about trying to get through to cancellations, I refused technical help and and engineer and I'm going to take a chance that my neighbours are right and Talk Talk is decent these days.
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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velcro 🇬🇭🇧🇲⚒️
(@velcro6) reported
VirginMedia broadband down for anyone in Brighton and Hove? #virginmedia #broadband
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Gugz
(@gugz_79) reported
@virginmedia I have called customer services who say there is an issue with hub 4
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Ian Jones
(@ianmjones1981) reported
@virginmedia how the hell do 4 virgjn staff give me so many different prices for same package, 1st was £65 2nd £95 3rd got cut off when I asked for sale team. 4th sales team £53 now I've never paid more than £45 for said package was paying £39 till now. 🙄 £85 is normal price🤔😱
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nicos georgiou
(@nicos_nick1geo) reported
@virginmedia again down in area 22!!! What the hell is going on!!
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𝑚𝑎𝑟𝑖𝑎 - #SaveMacGyver
(@voidfrosts) reported
@virginmedia Nope the technician who came yesterday replaced our hub so for the past 7 months I’ve been paying for a old hub which provides only 100mbps or less. Now one of the customer advisors on the WhatsApp chat is telling me I should’ve message before about this? I shouldn’t need to!
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Kathryn 🥰🥰
(@katholmes27) reported
@virginmedia It just continues to flash white on and off. Another day waking up with no signal...
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𝑚𝑎𝑟𝑖𝑎 - #SaveMacGyver
(@voidfrosts) reported
@virginmedia From 100mbps to 1gb is a massive change. It’s pretty obvious i needed a new hub. So virgin just continues charging until a customer notices the speed difference? This is not right for some customers who are still not aware, they may be spending more because of this.
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👽
(@_Livviy_) reported
@virginmedia That's it? You're putting my bill up by another £7 apparently in May when there's constant issues, and I can see I'm not the only one experiencing them. Thanks for confirming that I'll definitely be looking to move provider 👍
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Gugz
(@gugz_79) reported
@virginmedia Also if this issue is affecting hub4 users, why don’t virgin send out replacement hubs? Surely if you’re paying for gigabyte broadband you should get those speeds?
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DJ_PaulTUK
(@DJ_PaulTUK) reported
@virginmedia This is an all new issue. Perhaps you should put the news on. Or call your own tel line. It also says there is an outage.