Virgin Media Outage Report in Darwen, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Darwen, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Darwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Darwen, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Burnley, Preston, Wigan, Clitheroe, Rochdale, Rossendale District, Bury, Leyland, Accrington, Chorley, Oswaldtwistle and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Blackburn |
||
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Darwen, England
Latest outage, problems and issue reports in Darwen and nearby locations:
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mike lynch
(@mikelynch7) reported
from
Middleton, England
@virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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Luke Southworth
(@LukeSouthworth) reported
from
Preston, England
@MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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Sister Sarah💫
(@SarahIsFab) reported
from
Preston, England
@virginmedia my WiFi is down EVERYDAY and it’s only on for a tiny amount of time😭. It keeps going from green flashing to turning itself off and then just sitting there with a green icon on It and then the phone icon appears then the WiFi and goes round x1000
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
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Wendy Sinclair RN
(@wlasinclair) reported
from
Hindley, England
@virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
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Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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beth & the bowl of ennuitabix
(@bethwritesstuff) reported
@EspineuxAlpha My friend used to work in Virgin Media complaints & got into reading Ben Aaronovitch after he made a complaint about his installation on a scroll like "then I did SPAKE with the engineer, and he did verily say he would not have the part til Tuesday'. Went out and bought them all.
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snodsnuts
(@snodsnuts) reported
@virginmedia fix your internet you bellends. Fed up of trying to stream and to watch streams just for you guys to minimise my internet speeds that my dad pays a little bit too much for. Bloody idiots..🙃
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walter joseph kovacs
(@normski2000) reported
@skid_tourst @virginmedia I'm having the same problem.
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𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩🦼🦻
(@Real_Cazbarr) reported
Are your servers down @virginmedia my internet has been on/off since yesterday? Real problems this morning.
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Tom
(@TomEcho6) reported
Signed up to a contract without my consent, denied a Subject Access Request (Regulatory fail), promised 3 calls to resolve and got none. Finally got a complaint logged and it's been left it for over 14 days with no contact. @virginmedia is appalling.
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ƪ(˘⌣˘)Adonisƪ(˘⌣˘)
(@Adonis_1) reported
Virgin media is the worst Internet provider.
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Richard
(@Richard12814704) reported
@virginmedia Made a complaint over the phone. Manager was going to get back to me. Never did. Turns out the complaint isn't even live the system. So Virgin lied to me.
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walter joseph kovacs
(@normski2000) reported
@virginmedia since getting the new HUB 5 I have had nothing but problems constantly dropping out or no WiFi at all . I currently have had none for an hour, can I put the old one back in before I send it back. I will have to cancell Virgin if this persists.
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Opsiedo
(@vegasbaby2012) reported
@virginmedia No not classed as vulnerable … but know that even if I was the 2nd line would be for emergency use only. My landline is used very much for my elderly parents to keep in touch with me
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Fran. Mallon.
(@hill16_trueblue) reported
@Neil35G @willocallaghan Virgin media are v good, Kerr one of the very few who can actually break down a game with proper analysis and not sound bites, he knows what he’s talking about