Virgin Media Outage Report in Standish, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Standish, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Standish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Standish, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Wigan, Liverpool, Leyland, Skelmersdale, Prescot, St Helens, Irlam and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
TV | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Bolton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Standish, England
Latest outage, problems and issue reports in Standish and nearby locations:
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Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Tues realised we’d been hacked via phishing email. Contacted Customer Service everyday for help & they have been useless. Told us they would turn our emails off for 48hrs to secure it. They’re can’t now get us back on despite 📞over an hr.😡
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Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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PH
(@PHEFC83) reported
from
Liverpool, England
@caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Dardis (Rancid Idols Productions)
(@purelypoetry) reported
@virginmedia I am already a customer, trying to register online account.
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Big Dean
(@Grumpy_Old__Man) reported
@virginmedia just cancelled my account and your customer service is utterly appalling - the hard sell tactics you use to try and keep the customer are aggressive and simply bullying. It's fair to say that I will not be back or recommend Virgin Media to anyone. #PoorService
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Teniente_Drebin
(@Teniente_Drebin) reported
@virginmedia @O2 @virginmedia No 4G signal in Winchester - I had to switch manually to 3g otherwise my phone doesnt work at all. Yes, I have tried resetting working network and I have done already all I can on my phone. How can you assist with this before I just move to another provider?
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Tilly's Mum
(@lawes7878) reported
@virginmedia It's happening on Broadband and Wifi. Calls are only ever on wired network. Thought it was when there were 2 people working from home but it's not that 😕
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L R
(@RomanenkoLeo) reported
@virginmedia Far from ideal indeed. Outages happen, I get that. However, have raised a complaint on the lack of comms & lack of update via website. Keeping customers informed of known issues should be an easy win. Would appreciate your escalating it up your chain too.
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Miriam
(@mimms1013) reported
@virginmedia Apparently the system agrees I'm not on a contract, but it's "automatically generated" onto an account. So my account shows a contract which is untrue and doesn't exist, and customer services don't seem to think that's a) misleading / lying or b) a rubbish customer experience!
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
@virginmedia Honestly, they don’t check. They just tell me no by looking up postcode. I’m that certain it’s really available that if you send someone to look and they really can’t service my property that I’d pay for the visit if they can prove it’s unserviceable.
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Marty McGrath
(@MartyMcG88) reported
@TweetGiffen I rang virgin media to cancel next thing they were handing out offers like if i was to leave they would be out of business lmao
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Tom Weaver
(@tomwbeam) reported
trying to cancel @virginmedia is harder than...... (you tell me)
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OldStoic
(@StoicOld) reported
@virginmedia Well ask them please, when normal service will resume. It’s the least you can do..