Virgin Media Outage Report in Standish, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Standish, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Standish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Standish, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, St Helens, Wigan, Leyland, Skelmersdale, Liverpool, Southport, Prescot, Leigh, Upholland, Aintree Village, Ormskirk, Newton-le-Willows and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Wi-fi | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| St Helens |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Standish, England
Latest outage, problems and issue reports in Standish and nearby locations:
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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wayne peers
(@wanner316) reported
from
Golborne, England
@virginmedia Done everything we are even losing signal now when we never did
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Darren Buckley
(@dkjc2008) reported
from
Upholland, England
@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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matt🇸🇱
(@MattJ_213) reported
from
Wigan, England
Why’s it called virgin media when it goes down more than a pornstar
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Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
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John Clark
(@1972johnclark) reported
from
Clayton-le-Woods, England
@virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cy Chadwick
(@cychadwick) reported
Feels liberating to wave goodbye to @virginmedia broadband. Very nice people in customer service, if you can ever get through to them.
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VisHD
(@VisHDxD) reported
@virginmedia @vmbusiness My agency updated to the maximum best possible business internet plan ,least that's what they . Then internet worked fine for like 2 week and since Monday I am facing gain same issue
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Claire Millar
(@Clara_Millar) reported
@virginmedia I have just joined your mobile network and very disappointed that I have no signal. Can I cancel my contract been less than 14 days?
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VisHD
(@VisHDxD) reported
@virginmedia @vmbusiness Well issue is I tried all suggestion from Google of router being to hot , or reset it or update it , or change cable or change power outlet etc and nothing works
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Hetty Gullifer
(@HettyGullifer) reported
@virginmedia I am trying to cancel my plan but there is no option and help page is broken.
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Dawn
(@friendfreezone) reported
@virginmedia I have paid for all my boxes to be updated and setup by your engineer. I have just spent 45 mins trying to reinstate sky sports, which I pay for and haven’t had since, on my new boxes before your ‘customer service’ abruptly cut me off! What do I do now? 😡
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Customer Service
(@vmbusinesshelp) reported
@VisHDxD @virginmedia @vmbusiness Hello, I am sorry to hear you are having issues with this, can you please call the faults team on 0800 052 0800 and then option 1 then 3, this will get you through to someone that can support with this for you. many thanks
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Martin Baker
(@madinnit1974) reported
@virginmedia I’m looking to upgrade my hub 3 as it’s old and rarely gets above 40mbps although we’re on the 350mbps fibre broadband package. I wanted a new hub 3 or the hub 4 but can never speak to a human. I bet if I was a new customer I would get through straight away. 😡
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Paul Braithwaite
(@AQcouncillor) reported
@virginmedia What a TERRIBLE monopolistic broadband service you provide in Kentish Town NW5 2LL/2JX. This last 10 days, endless outages. For this you rob me of £60pm. Many neighbours report the same exasperating experience. Can't wait for next month when G-Network goes lives.
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SaltyySavage
(@saltyy_savage) reported
I swear @virginmedia have the worst customer service ever! Paying customer of a good package from them for well over 2 years and they can't even get an email correct Which has caused billing issues again that shoukd have been resolved the first time