Virgin Media

Virgin Media Outage Report in Standish, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Standish, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Standish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Standish, Borough of Wigan, England 11/09/2025 23:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Standish, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Bolton, Leyland, Wigan, St Helens and Bretherton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn TV
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomLiverpool Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Standish, England

Latest outage, problems and issue reports in Standish and nearby locations:

  • renzair Renzair (@renzair) reported from St Helens, England

    @virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.

  • aboardy Alison Boardman (@aboardy) reported from Walton le Dale, England

    @virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    @JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.

  • StewRuns Stew 🏃‍♂️🐐 (@StewRuns) reported from Wigan, England

    Dear @virginmedia the wifi out of your router is ****!

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems

  • aboardy Alison Boardman (@aboardy) reported from Walton le Dale, England

    @virginmedia also run tests. All came back fine. Significantly below minimum guaranteed speed. Average 20mbps. Disappointed that I was promised a call and never got it. Been on hold too long. Appalling service.

  • aboardy Alison Boardman (@aboardy) reported from Walton le Dale, England

    @virginmedia reported slow speeds on Sunday. Promised a call back between 2 and 4 hours. Not received. Not getting the minimum guaranteed broadband speed yet paying in full. Proving difficult to speak to anybody. You appear not to care. #poorcustomerservice

  • helen_c_murphy Helen C Murphy (@helen_c_murphy) reported from Liverpool, England

    @virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia hi can help please. TV service down with new reinstalled tivo box

  • HelenLloyd66 Tweety Pie 🐥 (@HelenLloyd66) reported from Chorley, England

    @virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service

  • Stephjjmn Steph Nash (@Stephjjmn) reported from Wigan, England

    @stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼

  • trev0rj0nes trevor jones (@trev0rj0nes) reported from Southport, England

    @virginmedia still no contact. Help me out here will you

  • KathyyyLouiseee Kathy Louise (@KathyyyLouiseee) reported from Liverpool, England

    @virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)

  • pauldmcdermott Paul McDermott (@pauldmcdermott) reported from Newton-le-Willows, England

    @a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia

  • Bwfc1976 Gareth barlow.... (@Bwfc1976) reported from Bolton, England

    @virginmedia I can't get in touch to cancel my Internet pls help me out

  • ewart71 Jim Ewart (@ewart71) reported from Leyland, England

    @virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing

  • colinlit colin littlejohns (@colinlit) reported from Liverpool, England

    @virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling

  • ZHaxhifazliu Zeliha Haxhifazliu (@ZHaxhifazliu) reported from Liverpool, England

    @vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    £1260 per year for a 3rd rate service #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Shelley21927282 Shelley (@Shelley21927282) reported

    @virginmedia are there any issues that you are aware of in the HP2 post code area. New customer for a few months and the connection is shocking. Restarted my hub this morning and still no use! Your website says no issues at present.

  • Karolin45092080 Karolina (@Karolin45092080) reported

    @virginmedia Your address search function showed me that my new address is covered by Virgin.Had phone calls from your team to arrange the move. But now your customer service says, it can't be transferred to new address.I have evidence to prove this.Your chat agent abandoned our conversation

  • doyley_dodo Annemarie Doyle (@doyley_dodo) reported

    @virginmedia Originally they advised my friend it was an outage, they’ve now advised it is a fault which was due to be fixed over weekend, now they’re saying fixed by tonight. My friend has been unable to be part of training in a new job which is really stressing her out. Any help would help

  • MarcC63amg Marc Price (@MarcC63amg) reported

    @virginmedia Thank you I can’t login to my account still I will call this morning

  • devwithzachary Zach the Avocado 🥑 (@devwithzachary) reported

    As it does look like I will be continuing to work from home for some time as yet I think its about time i upgrade from my virgin media wifi router to a mesh network so I can actually get close to the speeds im paying for... question! What mesh network do people recommend?

  • Kim35896467 Kim Michael (@Kim35896467) reported

    @MarcC63amg @virginmedia I got no response from support not until someone referred me to a good and kind hacker who help me to reactivate my account back in less than 30 minutes +1(561) 461-9758 WhatsApp or text him Or follow and send him message on Instagram @hack_lord277

  • angiebug12 angie thomas (@angiebug12) reported

    @virginmedia Better, but with the issues over the past couple of days I can't get too excited, I need everything to be on point for work. Please don't disappoint me

  • billybobjim2469 Billy Bob (@billybobjim2469) reported

    @virginmedia Yea! Actually you’re right. I have moments where the internet is good, then bad then good then bad. It’s almost as if the internet just freezes, the continues like 2 minutes- 10m

  • 1stosteopathy Bradley Crichton (@1stosteopathy) reported

    @virginmedia John I have done just about everything to get this working, I believe there is a new pod on order, but still not sure as I've had no written confirmation or call to confirm. Re concerning the dropped calls I was making a formal complaint when the call dropped at 6pm

  • devwithzachary Zach the Avocado 🥑 (@devwithzachary) reported

    @virginmedia Main issue is that the router and entry into the building is at one end of the flat and my home office is at the other with 3 walls between them. Looked at your 'wifi pods' but they dont seem to be in stock?