Virgin Media

Virgin Media Outage Report in Standish, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Standish, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Standish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Standish, Borough of Wigan, England 10/20/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Standish, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Liverpool, Leyland, Wigan, St Helens, Bretherton, Skelmersdale and Southport.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBolton Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

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Virgin Media Issues Reports Near Standish, England

Latest outage, problems and issue reports in Standish and nearby locations:

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!

  • buggadog homer t bugga (@buggadog) reported from St Helens, England

    @virginmedia after 72hrs dealing with online customer services, all I’m gettin is pleasantries and no solutions. Intermittent broadband for weeks, can I start paying you intermittently?

  • Chris_Hall1312 Chris Hall (@Chris_Hall1312) reported from Liverpool, England

    @virginmedia A bot service? 🙈 I can’t even get my issue resolved with human interaction so I would stand no chance with a bot!! Can you send me the best email / telephone number to use for your complaints team please? Thanks This is poor @richardbranson

  • jurrjurrtbull GRT 🪐 (@jurrjurrtbull) reported from Liverpool, England

    @virginmedia The transfer is still processing I believe but the wifi is still down

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received

  • DallasCowboysMV Michael Vix (@DallasCowboysMV) reported from Atherton, England

    @virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!

  • jurrjurrtbull GRT 🪐 (@jurrjurrtbull) reported from Liverpool, England

    @virginmedia It says it’s fine in my area, maybe it’s the account transferring over. I can’t even sign in yet to see either :(

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • courtsthomasx 𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia again my internet is down. Down yesterday down today down 2 days before that. Only fix is to pull the power and force a reboot your routers are rubbish

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week

  • MariaMcCool Maria McCool Davis (@MariaMcCool) reported from Liverpool, England

    @virginmedia one of my landlords has increased speed to 200mg in a property in L15 3JY but the speed still remains at 300kb. Is there a problem in the area?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬

  • RB10__ rafik (@RB10__) reported from Bolton, England

    @virginmedia virgin go app down again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • danieldhems Dan Hems (@danieldhems) reported

    @virginmedia How many negative experiences is it going to take for you to operate your business honestly and actually serve your customers? A search for "virginmedia" turns up tweets that are 99.9% complaints and pleas for help, every minute of every day.

  • Darren1Hebden Darren Hebden (@Darren1Hebden) reported

    @virginmedia So no actually help with the issue i had. Feels like a standard canned response. Thanks for nothing, complaint has been sent as hopefully I’ll get a less robotic response.

  • jiggerbyte Jigger (@jiggerbyte) reported

    @virginmedia While waiting for me to get hold of someone from that team, which could take hours/days. Please tell me what the issue is with these outages/poor performance, when will these be resolved, and how will you be compensating for such unreliable service?

  • annecambridge Anne Campbell (@annecambridge) reported

    @LucyWCam @virginmedia I had same problem and eventually cancelled my subscription. That prompted them to ring me! I have now changed over to Zen for broad band and just using free view for TV. It is wonderfully trouble free and costs a fraction of Virgin- and they have terrific customer service!

  • dave_taylor1265 Dave(6x🏆)🔴CHAMP19NS 🔴 (@dave_taylor1265) reported

    @virginmedia we cancelled our contract had various calls to keep the service but told them no.we have now had an email saying thanks for making changes and started a new contract tried to call for days but no answer if we get no response we will be getting in touch with @Ofcom

  • archlds Alex CH (@archlds) reported

    @virginmedia I've got a new place and my current vm is out of contract. I'm trying to setup a package at my new place and was hung up on due to tech issues and told I'll be called back. No call yet. Can you help please?

  • wezc83 wez (@wezc83) reported

    @caffyhank @virginmedia Av been having the same issue for months now . Absolutely shite @virginmedia

  • jeweltreeshop Jewel Tree Shop UK (@jeweltreeshop) reported

    @virginmedia hi, are virgin media down in En3 postcode

  • Tim31065542 Tim (@Tim31065542) reported

    @smiles333 @MartinSLewis @virginmedia Just stop your DD. Their quick enough to contact you then. When they took over from NTL they tried to screw me over by breaking the channels up into packages. But I never paid them a penny because I’d never been informed that they’d taken over NTL.

  • itsyaboyjdubz Josh (@itsyaboyjdubz) reported

    @mikehoughmusic @virginmedia They charge my Nan for a service she wasn’t receiving. Bearing in mind my Nan is a pensioner. In the end they refunded her and updated her box. Prefer Sky if I’m honest.