Virgin Media

Virgin Media Outage Report in Standish, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Standish, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Standish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Standish, Borough of Wigan, England 04/26/2024 19:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Standish, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Wigan, Leyland, St Helens, Southport, Blackburn, Oswaldtwistle, Prescot and Chorley.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomBolton Wi-fi
United KingdomLiverpool Internet
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Standish, England

Latest outage, problems and issue reports in Standish and nearby locations:

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

  • J_w_D94 LeChonk (@J_w_D94) reported from Horwich, England

    @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.

  • Glynpeach Glyn Peach (@Glynpeach) reported from Wigan, England

    @virginmedia worst customer support service I’ve ever experienced

  • SoloUtilitaRian UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, England

    With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

  • LawAspi TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England

    @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

  • SharronRawlinso Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

  • GlynnParry1974 Glynn Parry (@GlynnParry1974) reported from Liverpool, England

    @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

  • jameshughes911 James Hughes (@jameshughes911) reported from Liverpool, England

    @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

  • cbray72 Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

  • GreenwasBlue GreenWasBlue (@GreenwasBlue) reported from Bolton, England

    @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

  • Adzcantsing Adz can't sing (@Adzcantsing) reported from Penwortham, England

    @virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshSimpson02 Josh (@JoshSimpson02) reported

    @virginmedia what’s with the extremely slow internet tonight

  • RobMet61 Rob M (@RobMet61) reported

    @virginmedia Thanks for replying. One cabinet I know it's Virgin can be noisy in hot weathe and tires in with problems last summer. I've not been able to look last week as I was trying to work. My complaint was marked as technical help provided by telling me to ring the support again.

  • RealSteveBowyer Steve Bowyer (@RealSteveBowyer) reported

    @virginmedia @paulhooker4 £136 a month I pay! I hope I can get some compensation for this past 3 weeks of poor service?

  • Tonybroug Tony (@Tonybroug) reported

    @dbodatwit @virginmedia @dbodatwit they give users the runaround on issues like this, You can message “incsunlock” on instagram to get it unlocked, they helped me out with mine

  • Christinemcsh13 Chris mcs (@Christinemcsh13) reported

    @johnrt79 @virginmedia I'm about to cancel my service as a nightshift worker I've had enough m

  • xMissNelisx Charlotte Nelis (@xMissNelisx) reported

    @virginmedia my Netflix got cancelled for no reason? I called and spoke to someone (virgin) the other day and they said it was a technical issue and not to worry and now Netflix has charges me £9.99

  • dcaldwell998 dcaldwell998 (@dcaldwell998) reported

    @virginmedia And why on your awful status page if I put in the postcode does it say no issues I put in my surname and it suddenly says there are. I can confirm there are and it needs fixing.

  • ianmills99 Ian Mills (@ianmills99) reported

    @virginmedia - Internet down in RG46PR tonight. I restarted the Hub4 router. It went through the reboot sequence before ending on red colour. I’ve powered down and restarted but still failing to connect. Virgin status checker says all Ok but clearly there’s an issue. What gives?

  • J4cko96 Jack 📺 (@J4cko96) reported

    @virginmedia Is there an email or phone number to contact the area manager for my street? Area reference 14. This is something that needs to be sorted, as there are quite obviously an issue that is affecting my street. My next door neighbour has the same issues as me.

  • PriddleSandra Sandra Jane (@PriddleSandra) reported

    @virginmedia @OfficialDrMike You narrow down the time frame. I’m sure your customers have better things to do than wait around all day!