Virgin Media Outage Report in Standish, Borough of Wigan, England

Problems in the last 24 hours in Standish, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Standish, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Standish, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, St Helens, Wigan, Billinge Chapel End, Skelmersdale, Chorley, Prescot, and Leyland.

City	Problem Type	Report Time
Bolton	Internet	8 minutes ago
Blackburn	Wi-fi	3 hours ago
Blackburn	Wi-fi	10 hours ago
Blackburn	Internet	12 hours ago
Blackburn	TV	12 hours ago
St Helens	TV	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Standish, England

Latest outage, problems and issue reports in Standish and nearby locations:

• 
  Ross Mitton (@rossmitton84) reported 1 minute ago from Bolton, England

  @David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!

• 
  Shaun (@shaunbentley) reported 3 minutes ago from Atherton, England

  @virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.

• 
  Allen Smith (@allensmith566) reported 8 minutes ago from Bolton, England

  Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧

• 
  Mick Ryan (@mickryanphoto) reported 9 minutes ago from St Helens, England

  @virginmedia COM103473607 but as I said I have a deadlock letter.... I have no confidence due to the fact your company seems to neglect the real issue here! Telling my 82 yr old mother her dead husband ordered Sky Movies from the grave! A service neither of them are/were interested in

• 
  Alison Hesketh-Holt (@Alison_hh) reported 9 minutes ago from Leyland, England

  Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!

• 
  @gm (@mymatedex) reported 10 minutes ago from Aintree Village, England

  @virginmedia There’s no service issue, the engineer had punctured the cabling with a cable tack. It stops the fibre optic cable from working. I removed it but not before having to sit on the phone for 30 minutes after me complaining the other day about your inept installation team

• 
  Graham Edgington (@GrahamEdgington) reported 11 minutes ago from Bolton, England

  @virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3

• 
  Goth Scouser (@Liam_Hawksey) reported 11 minutes ago from St Helens, England

  @virginmedia Never mind, I reset the box and it’s fine now

• 
  Rian Murray (@rian951) reported 23 minutes ago from Westhoughton, England

  @virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!

• 
  IDIC (@CharlieIDIC) reported 30 minutes ago from Kirkby, England

  @virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks

• 
  John Edgar (@springviewer) reported 35 minutes ago from Wigan, England

  @virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia

• 
  richard caines (@rick300) reported 38 minutes ago from Leyland, England

  U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland

• 
  Craig Thomas (@thecraigthomas) reported 40 minutes ago from St Helens, England

  Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia

• 
  Allen Smith (@allensmith566) reported 40 minutes ago from Bolton, England

  @virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍

• 
  amy harvey (@amy___harvey) reported 43 minutes ago from Maghull, England

  @virginmedia Just rang again. On hold for 20 mins (again) to get hung up on after giving my name. How do I cancel if I am already out of contact. Unless somebody can ring me instead as I refuse to sit through that hold music a third time

• 
  Shaun (@shaunbentley) reported 44 minutes ago from Atherton, England

  @virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.

• 
  John Edgar (@springviewer) reported 55 minutes ago from Wigan, England

  @virginmedia As per usual there’ll be no problems in the area, I’ll get told to unplug the box, then you’ll book an engineer for about 5days time, meanwhile the problem magically disappears #badservice

• 
  Tracey Brooks (@textmaniaa) reported 55 minutes ago from Bolton, England

  @virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.

• 
  John Edgar (@springviewer) reported 60 minutes ago from Wigan, England

  @virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice

• 
  amy harvey (@amy___harvey) reported 60 minutes ago from Maghull, England

  @virginmedia Tv broadband media service NOT mobile

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Molly Lyon (@molly_lyon) reported 1 minute ago

  @virginmedia why will the live chat never connect me to a sales assistant? Tried multiple times in the last few weeks on different devices, always sends me back to the triage bot over and over and never sends me to an actual customer service person?

• 
  Andy (@JollyMiser) reported 2 minutes ago

  @virginmedia No. It didn’t. It was crap

• 
  Runnin On Empty (@RunninOnEmptee) reported 6 minutes ago

  Unless your entire family are able & willing to park their arses on top of a @Virginmedia hub, literally, then don't bother, my Wifi signal is as strong as a Cuppa tea without a tea bag? So daily unstable. Another day lost?🤓

• 
  Stuart Baron (@Stuart__Baron) reported 9 minutes ago

  @virginmedia There clearly was as lots of people had this issue on Twitter but nothing on your site. It seemed to magically come back by about 11am though without any technical intervention by me.

• 
  Jim Sellors (@sellors1) reported 10 minutes ago

  @virginmedia Problem resolved by lunchtime today, thanks

• 
  😬 (@lxgan18) reported 12 minutes ago

  kill yourself no matter what your Internet is terrible even when upgrading it just gets worse @virginmedia

• 
  Mikey (@mikey_qpr) reported 17 minutes ago

  @tbyrne67 @virginmedia I’m in w3 area also and internet and tv were down no tv seems fine but the internet is down and also the phone line.

• 
  Saeran the Wanderer 💙 (@Searan15) reported 18 minutes ago

  @virginmedia You can't use that link, as it says you have to sign in. When you sign in, it takes you to the test I ran. Just ran it again. Same error. My BB is back up, but thought you guys should know of this error at your end.

• 
  Sarah Haddock (@Haddy51) reported 18 minutes ago

  @virginmedia That is the plan when they get home. Still rubbish service though.

• 
  Sarah Haddock (@Haddy51) reported 18 minutes ago

  No tv or internet service since 12:30 @virginmedia are useless. They best sort the phone line issue soon cause that's clearly causing problems. Not the only one in this area having problems. 😡