Virgin Media Outage Report in Standish, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Standish, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Standish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Standish, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Liverpool, Blackburn, Prescot, Wigan, St Helens, Leyland, Southport and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Liverpool |
||
| Bolton |
TV | |
| Blackburn |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Standish, England
Latest outage, problems and issue reports in Standish and nearby locations:
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@virginmedia Broadband down completely. Need to work from home, what's going on.
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Lucinda Duffy
(@lucindaduffy12) reported
from
Newton-le-Willows, England
@virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
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Frank Keegan
(@KeeganBig) reported
from
Liverpool, England
@virginmedia no service from 2nd box so phoned customer service. Automated voice says text with link will be sent. Call ends. Text arrived. Pressed link takes me to page which says that link isn't working. Customer service is a joke.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia No I just need someone to take ownership of the problem and sort it out
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it
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Frank Keegan
(@KeeganBig) reported
from
Liverpool, England
@virginmedia Yes. I am getting no service via the 2nd box whatsoever. The box light does not change from red. Tried switching off at the wall. Checked leads & have swapped over HDMI lead all to no avail.
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@virginmedia Broadband and phone lines down in the L4 area yet again!!! I wish to cancel my contract early as you are failing to keep to your side of the agreement and provide a reliable service!!!! Piss poor
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@virginhelp @lisa_sandland @virginmedia It's not Lisa's fault, it's YOURS!!! The whole of a city is down
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☺johnshere
(@john_taxi) reported
from
Leigh, England
@virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand
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Matt Hankinson
(@MattyHankinson) reported
from
St Helens, England
@cathd100 @virginmedia I’m having the same issue! Annoying!!!!!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@JolyonMaugham @virginmedia @SP_EnergyPeople ongoing complaint since March. They are actually extorting me.
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John
(@1agsgsg) reported
from
Liverpool, England
@virginmedia live chat, phone lines no one answers all I want to do is cancel my service
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Clare Bagan
(@Clare___bear) reported
from
Kirkby, England
@virginmedia just spoke to a lovely guy on the phone. However, I don’t understand how you can justify charging £40 + for a deal that is £32 online for a new customer. I’ve been with you 20 + years, nothing needs doing to the account. It’s already set up. No point being loyal?
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia my internet/tele are not working! Second time in the space of a few weeks
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia how can we find out when you are transferring our mobile numbers to the vodafone network instead of ee?
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@KindredUK @virginmedia The entire city it down it seems.
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia The main thing here is that not one person who I have come into contact with in your organisation wants to take ownership of the problem and try and resolve it which is the essence of customer service. It’s a massive fail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shireen Finnerty
(@ShireenFinnerty) reported
@virginmedia Yes I understand the initial delay. It doesn't account for the fact that I spoke to 3 different people yesterday, and one via text today that aren't helping. It seems I am spending lots of time chasing VM through different avenues, but they're not doing anything to help?
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Wokeisbroke
(@Kbish1000) reported
@virginmedia Just managed to check via post code - it states issues in the area
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michael gilding
(@mikegilding) reported
@virginmedia @onemistert Same problem in SW9
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Thomas Pegg
(@TomPegg) reported
@virginmedia I’ve just called and they say there’s no issues in my area. There is no internet here at all. Have tried rebooting. Need help now please!
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Dommo
(@Dommo26) reported
@virginmedia can someone help me please 🤞🏻 I’m trying to change my WiFi password but not sure how to??
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Siri
(@sirima51188081) reported
@virginmedia been waiting on the phone service for almost 2 hrs. then the line was cut :(
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TrackF_IntAIDSConf
(@AIDS2022TrackF) reported
@virginmedia any idea when this outage will be fixed? I’ve got work!
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Thomas Pegg
(@TomPegg) reported
@virginmedia guys, no internet at the moment. What’s going on? SW9 - I need to access ASAP, so can you please estimate what the delay is and how long the outage is expected?
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Daniel Copley
(@DanCopley) reported
@virginmedia It's doesn't show a problem with my postcode, but the broad band is down for Oval, Offley Road London SW9 0LS
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Girl With Curl
(@withcurl) reported
@virginmedia I desperately need to reach a human being for assistance, but your website (AND 'live chat' popup) has no method to make this happen. I am borrowing Internet atm and VERY MUCH need to speak with someone! Do I have any options? Waiting is not one of them. Help, pls