Virgin Media Outage Report in Walton le Dale, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walton le Dale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walton le Dale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Walton le Dale, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Leyland, Preston, Oswaldtwistle, Southport and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
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| Bolton |
Internet | |
| Bolton |
Internet | |
| Blackburn |
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| Bolton |
Internet | |
| Bolton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Walton le Dale, England
Latest outage, problems and issue reports in Walton le Dale and nearby locations:
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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john hewitt
(@jhewitt1771) reported
from
Appley Bridge, England
@virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!
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SafTheOne
(@SafwanMullaaa) reported
from
Bolton, England
Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram
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Peter Lever
(@LORD_VADER_4EVA) reported
from
Bolton, England
@Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick holt
(@Holty_74) reported
@virginmedia I had an engineer booked for tomorrow but I got an sms from you saying that youd cancelled it while you investigated a network issue....and that was 6 hours ago...
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Natasha Saint
(@TashaCorcoran) reported
@virginmedia Yesterday - was promised another call back by 2pm today & still nothing! We are having to chase for call backs after being promised refunds for weeks, and it just isn’t acceptable. It’s also in my husbands name so I can’t chase! I expected far more from your customer service.
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Ram
(@RamPillai) reported
@virginmedia I think I worked out the issue. My VM login is for Virgin Mobile not broadband. Mobile customers are not eligible?
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Andy Parslow - P6
(@1Parz) reported
@virginmedia Tried last night and kept being cut off…the original faults have had complaints raised and the billing issue also has had a complaint raised as we received the emails for this.
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ボッサx２
(@BlackFluffyR) reported
@virginmedia Called already. Then your engineer told me “The estimated repair time is 22 NOV 2021 09:00. Do regret the inconvenience. ——but we cannot guarantee a stable connection until the outage is fixed. I have also registered you for compensation for loss of services. HELPLESS
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Gillian
(@faceofboe) reported
@virginmedia It will cause extreme inconvenience. I'm supposed to be presenting in a conference that day. Less than a week's notice of no internet service for a full day is outrageous. How can you think your response represents customer 'service'?
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Jennie Lees
(@jennielees) reported
@virginmedia Thanks, however I don't feel these fees are in good faith given how your customer onboarding is so well designed to have customers incur them. Will be sending a complaint (by post, gosh, it's 2021!). Not my fault you don't serve my address, I wish you did!
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Bəäŕđĕď Đřåğøñ
(@VanHelSiingh) reported
@virginmedia So i basically have to wait until the 22nd with potentially no service, despite being told it will definitely be by 4.15pm, and then may have to wait further given engineer lead times? Actual joke of a service
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LunchboxLogic
(@LunchboxLogicYT) reported
Another day, another interrupted day of ****** internet thanks to Virgin Media. Tempted to just get rid of my PC for money and **** off streaming and PC gaming altogether. Too frustrating.
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Mikeapollo
(@mikeapollo) reported
@politediscuss @SkyUK As a customer of over 22 years - ironically she's now realised most of her favourite shows are actually free to air anyway. Talked her out of going to Virgin Media, but cancelling Sky and moving to a recordable Freesat box instead seems best going forward.