Virgin Media Outage Report in Walton le Dale, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walton le Dale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walton le Dale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Walton le Dale, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Leyland, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Walton le Dale, England
Latest outage, problems and issue reports in Walton le Dale and nearby locations:
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Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia your isolator cable for my new router will ot plug into my wall outlet. Please help me. Dissertation due.
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia reported slow speeds on Sunday. Promised a call back between 2 and 4 hours. Not received. Not getting the minimum guaranteed broadband speed yet paying in full. Proving difficult to speak to anybody. You appear not to care. #poorcustomerservice
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Andy Mack
(@AndyMackguitar) reported
from
Standish, England
Help @virginmedia Wn6 Standish internet down to 1.53 mbps #keyworker working from home
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Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia worst broadband experience so far. Been trying for 6 hours to get help from virgin media about my new broadband router and I havent got ANYWHERE. Please help me virgin, I have uni dissertation to do and NO INTERNET THANKS TO UR REPRESENTATIVES
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Raymond Webster
(@webbynfluk) reported
from
Penwortham, England
Problems in PR1 can anyone help me out my boss will think I'm skiving @virginmedia #preston #virginmedia
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected
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Tweety Pie 🐥
(@HelenLloyd66) reported
from
Chorley, England
@virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service
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trevor jones
(@trev0rj0nes) reported
from
Southport, England
@virginmedia still no contact. Help me out here will you
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Matt Allen #StayHomeSaveLives
(@mallen_87) reported
from
Horwich, England
@virginmedia They keep closing it and I have to start from scratch. The issue is that my contract and my sales agreement are different. I thought I was getting somewhere last night when an advisor told me they’d get a manager. Instead they closed my chat
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Jim Ewart
(@ewart71) reported
from
Leyland, England
@virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing
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Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
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Aliya shystha Ghani
(@aliyashystghani) reported
from
Preston, England
@virginmedia literally the worst thing ever
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia also run tests. All came back fine. Significantly below minimum guaranteed speed. Average 20mbps. Disappointed that I was promised a call and never got it. Been on hold too long. Appalling service.
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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Peter Lever
(@LORD_VADER_4EVA) reported
from
Bolton, England
@Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings
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SafTheOne
(@SafwanMullaaa) reported
from
Bolton, England
Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram
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john hewitt
(@jhewitt1771) reported
from
Appley Bridge, England
@virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ann McLaughlin
(@AnnMc63) reported
@virginmedia what’s going on tonight? No WiFi at all and no catch-up either. What sort of service is this?
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💙McBrit! Ex-Tory Voter! #FBPE🇬🇧🇮🇪🇪🇺🇺🇦
(@mcbrit2) reported
@virginmedia The lack of communication is the worst to deal with. Is it a momentary problem, is it a long term degradation, etc?? You know how to contact us - let us know so we can plan around you!!!
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Ianardo
(@hebberts_ian) reported
@virginmedia can you please let me know why have left sky to come to you for my internet for it to constantly keep dropping off, and I cannot get through to your customer service at all, supposed to be 3 times quicker than sky but its been aweful
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Mama Life
(@MamaLivingLife) reported
Okay @virginmedia your intelligent WiFi pods are not working… if it’s not a white pulsing light constantly then it’s no lights at all. I have two pods and neither of them work after moving them, resetting the WiFi etc and we work from home.. this is unacceptable!
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Ian Hulbert
(@IanHulbert49) reported
@virginmedia On demand playback is constantly failing. Turn it off and on again not working. Automated phone service useless. How do I get some assistance to solve this????
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gaz
(@BOLSCHIBOOZE) reported
@virginmedia my internet keeps dropping but the app says no issues so does service checker online and so does virgin when I ring what the hell is going on why is my internet dropping I’m paying for rubbish
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AC
(@thatsamoret) reported
@virginmedia can you please tell me what’s going on with the mobile signal? Had terrible data issues in London earlier this month, even on 5G! And now in Hartlepool, my data signal drops in and out making my hotspot a nightmare to try and connect a second device to. Please help
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James Peter Smith
(@MrJamesPSmith) reported
@virginmedia It seems that 2 others on our street are having the same issues with your service so clearly something is wrong, we have someone booked to come out on Thursday now so hopefully things will be sorted but it’s been a week of poor service
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Paige 💕
(@PG0904) reported
@virginmedia can you please let me know whether the mobile data internet is down as I seem to get no service anywhere in Weymouth and I don’t understand why!
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Danielle
(@Chasing_My_Tale) reported
Ffs virgin media down again. Always happens when I try and watch a movie 😒 #ng4 #virginmedia