Virgin Media Outage Report in Walton le Dale, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walton le Dale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walton le Dale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Walton le Dale, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Preston, Chorley, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Bolton |
TV | |
| Bolton |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walton le Dale, England
Latest outage, problems and issue reports in Walton le Dale and nearby locations:
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
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Philip Dent 🇪🇺
(@prdent73) reported
from
Euxton, England
Noooo!!! The virgin media wifi is down. We might have to start talking to each other..
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Jen
(@typicalgrill) reported
from
Preston, England
@EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Danielle Hickey
(@McGovernDanDan) reported
from
Penwortham, England
@virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡
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DV
(@MrVestibule) reported
from
Preston, England
Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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kim🐝
(@kimnsib) reported
from
Bolton, England
@virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MISTA FRAZAN
(@MISTA_FRAZAN) reported
@virginmedia Can you confirm if you would charge an existing in contract customer who moves to a new build property where you can not provide the service?
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Ravi Mal
(@ravi_mal) reported
@virginmedia I'm not asking you to change. I want to know if my understanding is correct. DB had a potential solution, but nobody has followed up on that, even after I provided my build number. Was DB referring to Tivo or 360..?
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Captain Chaos - DON'T LOOK UP!
(@Captain_Chaosss) reported
@virginmedia @HamzahKhonat I don't play online gaming ??? This shows the level of service at Virgin LOL, you haven't got a clue
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angela b
(@angelab2711) reported
@XtopherCalvert @virginmedia I have exactly the same problem
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Keys Walker
(@keyswalker) reported
@virginmedia your organisation and customer service has been an absolute joke. Today a 3rd engineer has turned up to install inside arranged by yourselves when external works are yet to be completed, a complete waste of everyone’s time. Tomorrow marks 4 weeks of no internet!
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Sankar
(@sankark4) reported
@skysports @virginmedia I am a VM customer having separate subscription to sky sports hd package. But can't get sky sports mix which today's IPL cricket. Why cannot I get sky sports mix with my sports package???
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Kevin
(@inmonopinion) reported
@virginmedia @offcom @bbcwatchdog Why do Virgin Media treat their customers so badly? I truly think they are the worst media company I have ever dealt with. Nothing you do is fair or justifiable…is it that you just don’t care? #virginmedia #worstmediaprovider #bbcwatchdog
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
@virginmedia No, I entered my a/c number and area reference and then the automated response said there was a complex problem that engineers would take time to resolve. Yet, when I enter my postcode in your website, it says all is fine?!
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philmarkham 🖖🏻
(@philipmarkham) reported
@virginmedia bravo to your yet again terrible service-making my area without internet or phone all day because of doing planned work in my area-if it’s planned-TELL YOUR CUSTOMERS!!!!!!
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Imran
(@__imrank) reported
@virginmedia @nanners327 Getting a similar issue whereby it says there is nothing on the red button