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Virgin Media

Virgin Media Outage Report in Warton, Lancashire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Warton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Warton, England

The most recent Virgin Media outage reports came from the following cities: Preston, Cleveleys, Chorley, Blackpool, Southport, and Leyland.

CityProblem TypeReport Time
Preston Wi-fi 9 days ago
Preston Wi-fi 9 days ago
Cleveleys Wi-fi 9 days ago
Preston Internet 11 days ago
Preston TV 12 days ago
Chorley Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Warton, England

Latest outage, problems and issue reports in Warton and nearby locations:

  • boardchik
    Katy Molyneux (@boardchik) reported from Standish, England

    @virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.

  • Libra_Comms
    Ali Gudgeon 💙 (@Libra_Comms) reported from Preston, England

    @virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..

  • Christerphurr
    Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

  • LeylandDavid
    David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳

  • stevelthompsom
    Steve Thompson (@stevelthompsom) reported from Preston, England

    @virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??

  • boardchik
    Katy Molyneux (@boardchik) reported from Standish, England

    @virginmedia my internet/tele are not working! Second time in the space of a few weeks

  • LeylandDavid
    David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.

  • llloydman
    lisa lloyd (@llloydman) reported from South Shore, England

    @virginmedia Is there a problem ? No virgin media here

  • LeylandDavid
    David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia How many more times, the landline is NOT working (no dial tone).

  • Christerphurr
    Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed

  • miteamshirts
    Chrissie Fuller (@miteamshirts) reported from Chorley, England

    Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!

  • M4rtinBooker
    Martin Booker (@M4rtinBooker) reported from South Shore, England

    @virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CcdCameron
    cameron douglas (@CcdCameron) reported

    @virginmedia Yes still a problem. I have tried all options on virgin help..no resolution

  • PaulAtk68878320
    Paul Atkins (@PaulAtk68878320) reported

    @virginmedia im having Trouble with the on demand service and catchup tv

  • Glouc123
    Andrée & Smudge (@Glouc123) reported

    @virginmedia Unbelievable ! I spend 1hr 30mins on the phone changing my Package and my Phone to 02 . Virgin send an engineer out , no idea why , just that they are crap. Tonight some programs can be viewed on Catch Up and others I can’t. Engineers are working in area Joke.

  • totteringby
    Scotch Mist 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🇪🇺 (@totteringby) reported

    @virginmedia No issues reported for phoneline

  • jasongorman
    Jason Gorman (@jasongorman) reported

    My @virginmedia Internet connection disappeared about 6 hours ago. It drops out almost every day. They won't respond to this because they know it happens and have no interest in fixing it. I'm on my back-up Vodafone 5G connection, again. I'd call support, but they've never helped

  • Mariam48303539
    Mariam (@Mariam48303539) reported

    @virginmedia I have spent the last 4 hours trying to cancel my contract. I spent an hour & half waiting on the phone, then got cut off. Then got onto WhatsApp, was offered a deal that’s actually more expensive than the higher one that my current contract will rise to in 2 weeks.

  • clenchingduke
    CLENCHINGDUKE👑 (@clenchingduke) reported

    Sorry gang, stream wasn't great.. @virginmedia went down 4 times tonight. Shocking, I know. #virginmediadown #virginmedia

  • CatThunder
    Catherine Hughes (@CatThunder) reported

    @virginmedia I’ve not managed to speak to a person, just wasted time on the text ‘service’ so no communication at all. It’s probably the most frustrating and terrible waste of time ‘service’ I’ve ever known.

  • sarahcumberland
    sarah cumberland (@sarahcumberland) reported

    @virginmedia is there a problem with you payment phone line??

  • Madmagsparky
    Sparky (@Madmagsparky) reported

    @virginmedia hi how long does it normally take for Internet services to return after moving home as I have installed at 8pm tonight and as of 10:38pm it is still not working