Virgin Media

Virgin Media Outage Report in Warton, Lancashire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Warton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Warton, Lancashire, England 10/20/2025 07:35

October 20: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Warton, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Preston, Leyland, Blackpool, Bretherton and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Wi-fi
United KingdomLeyland Internet
United KingdomBlackpool TV
United KingdomPreston Total Blackout
United KingdomLeyland Wi-fi
United KingdomLeyland Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Warton, England

Latest outage, problems and issue reports in Warton and nearby locations:

  • LawAspi TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

  • LawAspi TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.

  • Libra_Comms Ali Gudgeon 💙 (@Libra_Comms) reported from Preston, England

    @virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?

  • llloydman lisa lloyd (@llloydman) reported from South Shore, England

    @virginmedia Is there a problem ? No virgin media here

  • miteamshirts Chrissie Fuller (@miteamshirts) reported from Chorley, England

    Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!

  • boardchik Katy Molyneux (@boardchik) reported from Standish, England

    @virginmedia my internet/tele are not working! Second time in the space of a few weeks

  • LeylandDavid David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Clapping back, finally got some *****, now please go fix the Internet!

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!

  • LeylandDavid David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia How many more times, the landline is NOT working (no dial tone).

  • LeylandDavid David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.

  • boardchik Katy Molyneux (@boardchik) reported from Standish, England

    @virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!

  • Christerphurr Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed

  • Christerphurr Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it

  • M4rtinBooker Martin Booker (@M4rtinBooker) reported from South Shore, England

    @virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬

  • LeylandDavid David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bigH121 Haroon Ramzan (@bigH121) reported

    @virginmedia Christmas coming early don't make me laugh... Christmas won't come at all if virgin media have anything to do with it... the most shocking service I have ever received... be warned don't buy any services from virgin media

  • spanners6 Anna rice (@spanners6) reported

    @virginmedia The phone is only 1 month old as she replaced with a new phone thinking it was the phone that was the issue.

  • CraigPT82 Craig (@CraigPT82) reported

    @virginmedia All I seem to hear is sorry! It just doesn't mean anything anymore. Just fix the broadband. Absolute joke of a service. Nobody should upgrade to a gig with you. Going to be at least 4 days before an engineer comes.

  • Garry_R_Stone Garry Stone (@Garry_R_Stone) reported

    @virginmedia thanks to your "support team" I have had 4 calls that have not fixed my issue talking to agents who just go through the motions without understanding the problem.

  • jgillen123 josh (@jgillen123) reported

    @virginmedia It has been going on for a good while. Tried to get in touch but haven’t been able to. The live chat option on the website does not work. The internet is bad on both wireless and wired devices

  • bigH121 Haroon Ramzan (@bigH121) reported

    @virginmedia I have had a new installation yesterday... engineer went without it being fix properly have been on the phone since 8am yesterday and still on the phone now trying to get it sorted I have a elderly parent in the house her panic alarm is not working due to the Internet

  • Cazza007 Cazza (@Cazza007) reported

    @virginmedia They are still saying there isn't a problem and it will cost us money to have an engineer come look, even though wifi dropping all the time and hung up on my husband. Where do we go to complain please.

  • ilImheg ‎ً (@ilImheg) reported

    @virginmedia The website told me that it is checking my connection right now and they’re going to check over 24 hours and if not they’re going to send an engineer out if they don’t discover any problems I believe it said!

  • A_wild_wyatt I'm dreaming of a Wyatt Christmas (@A_wild_wyatt) reported

    I love how @virginmedia say they have support from 9-6 on Saturday but their lines were closed. Also love how they massively overcharged us.

  • burt4barbie Gillies (@burt4barbie) reported

    @virginmedia No service since last Sunday, the engineer was meant to come and fix the problem and but just didn't show up - no explanation given. We asked for a mobile hub so at least there would be Internet but we're told that's only for new customers...very poor service