Virgin Media Outage Report in Lancaster, Lancashire, England

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lancaster, England

The most recent Virgin Media outage reports came from the following cities: Morecambe, Cleveleys, and Lancaster.

City	Problem Type	Report Time
Morecambe	Total Blackout	7 days ago
Cleveleys	Wi-fi	9 days ago
Lancaster	Total Blackout	19 days ago
Morecambe	Internet	2 months ago
Lancaster	Internet	3 months ago
Lancaster	Wi-fi	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

• 
  darren gotham (@DarrenGotham) reported 7 seconds ago from Halton, England

  @virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.

• 
  Emma (@Emmalouh501) reported 8 minutes ago from Halton, England

  No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.

• 
  Robin (@Robin1989) reported 10 minutes ago from Halton, England

  @virginmedia is #virginmedia internet gone down again. Wa5 area.

• 
  @andrewmolyneux@mastodon.world (@andrewmolyneux) reported 11 minutes ago from Halton, England

  OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡

• 
  Chris Atkinson (@AckersStorm) reported 13 minutes ago from Halton, England

  @virginmedia is broadband still down?

• 
  KateCap ❤️ (@Kate223110) reported 13 minutes ago from Halton, England

  @virginmedia Wired connection never worked. I’m wanting to cancel

• 
  Jase Whelan (@WiJayWhelan) reported 15 minutes ago from Halton, England

  @virginmedia Still down

• 
  Emma (@Emmalouh501) reported 27 minutes ago from Halton, England

  @virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?

• 
  Emma (@Emmalouh501) reported 31 minutes ago from Halton, England

  Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.

• 
  darren gotham (@DarrenGotham) reported 33 minutes ago from Halton, England

  @virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??

• 
  Emma (@Emmalouh501) reported 35 minutes ago from Halton, England

  @gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!

• 
  Andrew Murray (@frogboyflips) reported 37 minutes ago from Halton, England

  @virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.

• 
  @andrewmolyneux@mastodon.world (@andrewmolyneux) reported 44 minutes ago from Halton, England

  @virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.

• 
  Emma (@Emmalouh501) reported 44 minutes ago from Halton, England

  @virginmedia I’m constantly just being passed from pillar to post. Not one person has taken any ownership of trying to solve this issue.

• 
  Emma (@Emmalouh501) reported 44 minutes ago from Halton, England

  @virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??

• 
  Emma (@Emmalouh501) reported 47 minutes ago from Halton, England

  @virginmedia I’ve called 7 times in just over a week. Pitiful service.

• 
  Michelle Cobley (@michelle_cobley) reported 51 minutes ago from Halton, England

  @virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡

• 
  EverydayKnitter (@EverydayKnitter) reported 55 minutes ago from Halton, England

  @KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too

• 
  Emma (@Emmalouh501) reported 56 minutes ago from Halton, England

  @virginmedia No I don’t. WiFi is off again though. We had one night reprieve then back to the usual pile of garbage.

• 
  Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported 60 minutes ago from Halton, England

  @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Batten (@philip_voip) reported 3 minutes ago

  01/04/2021, 12:27 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 02/04/2021, 12:21 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.

• 
  Rowleystealth (@rowleystealth) reported 4 minutes ago

  @virginmedia @mehlisp Having issues with Internet recently

• 
  Liam Williams (@willo1111) reported 6 minutes ago

  @virginmedia I’ll just cancel. Sick of the **** to be honest

• 
  BIG ***** (@Big_JuggsXI) reported 7 minutes ago

  @virginmedia I have been unable to access my email account for 9 days now, made numerous phone calls and been unable to fix issue.. Your IT department were supposed to call me to try and fix issue been waiting for them to phone for 6 days.

• 
  David Day (@diddyday16) reported 7 minutes ago

  @virginmedia can you please get somebody that knows what they are talking about to get in touch with me regarding bad WiFi coverage, your normal tech line is a waste of time

• 
  Phoenix (@mehlisp) reported 8 minutes ago

  @virginmedia I know the virgin box outside has had some accidental damage, is there anyway through here you can get an engineer to check?

• 
  RhysHasSpoken (@RhysHasSpoken) reported 8 minutes ago

  i use to hate customers like this when i worked for Virgin Media and EE. i use to get it sometimes but the amount my female staff use to get problems and belittling was frustrating and i always made sure the customer knew what they were doing was wrong xD

• 
  BLADEZ 🤍 Tika cult 🐘👑 (@Angelicbladez) reported 11 minutes ago

  @biminibabes @virginmedia HELP?! 😭

• 
  Gareth Smith (@gaz_smith123) reported 12 minutes ago

  @virginmedia The whole housing estate is down for the 3rd day running at the same time in the afternoon. It’s not faulty equipment it’s an unreliable shocking internet service!!

• 
  soap₉⁹₉ (@EboySoap) reported 15 minutes ago

  @_stefwan Rate 1 star for virgin media, they're ****