Virgin Media Outage Report in Lancaster, Lancashire, England
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The latest reports from users having issues in Lancaster come from postal codes LA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancaster, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Lancaster and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster |
Internet | |
| Lancaster |
Internet | |
| Cleveleys |
Wi-fi | |
| Cleveleys |
Total Blackout | |
| Cleveleys |
Wi-fi | |
| Morecambe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancaster, England
Latest outage, problems and issue reports in Lancaster and nearby locations:
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@mp8_23) reported
@virginmedia it can't take over a month for someone to call me. Been passed from pillar to post. I made it clear if my number can't be transferred, I'd rather stay with BT. You said yes no problem it will be done. You lie to people in order to get a deal
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Jean Mead
(@jeanbrookes1) reported
@virginmedia I am again trying to call to report a fault i have tried 150 , i have tried the 0345 numbers and both come up with " Offices closed " this happened a few weeks ago and I was told your Offices are never closed .I am furious as I cannot get through at all
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Abdul Khan
(@AbdulQ_Khan) reported
@virginmedia i disconnected my service with you and moved to @SkyMediaUK who took over the service. I spoke to 2 reps from @virginmedia who asked me why i am leaving and my last bill would be November 2021 yet i received a bill for december?
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Maeve
(@MaeveBroccoli) reported
@Colette_AFC Virgin media cut out the last scene!! Had the tears ready to fall and all! Sickened.
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Brian Hutchinson
(@bhutch41) reported
I want to cancel my @virginmedia account but due to medical disorder I can’t remember my login details—-HELP
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Srikanth Tatavarty
(@MrTatavarty) reported
@virginmedia my internet bill is calculated wrong for December and online account service is down since yesterday?
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Mario
(@MarioArtemiou) reported
@virginmedia why is it when i log a complaint on your website i get a response couple days later saying 'issue resolved & case closed' when nobody has been in touch?! Such liars and STILL waiting for a callback 3 weeks later!!
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simtin
(@akunamater) reported
@amy_sophiaa @virginmedia I’ve made multiple reports to the support team about my hacked account and nothing came out of it till i got to know about @utopiantechh through a friend. I decided to give it a try and everything came out positive, you should contact them also am sure they can help
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Rhoda Macdonald
(@RhodaMacdonald) reported
@virginmedia 2/2 And I’ve now just been told by one of your support team that the earliest I can get an engineer is Tuesday. This is completely unacceptable. Please can you help?
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Kathryn jones
(@Kajones80) reported
@virginmedia had no phone since the 21st December second engineer came out yesterday and replaced my hub with one that didn’t work. No one at your call centre will help me and I have 3 teenagers one who is about to start he’s GCSEs who have to homeschool this week with no wifi