1. Home
  2. Companies
  3. Virgin Media
  4. Lancaster
Virgin Media

Virgin Media outages and service status in Lancaster, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lancaster, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lancaster, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, and Lancaster.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • astlecw
    justChris 🏍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@astlecw) reported from Carnforth, England

    Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’m constantly just being passed from pillar to post. Not one person has taken any ownership of trying to solve this issue.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄

  • AckersStorm
    Chris Atkinson (@AckersStorm) reported from Halton, England

    @virginmedia is broadband still down?

  • apocolypse2015
    pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    @virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

  • SamMcCartney
    Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England

    @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

  • JamesUHMB
    James (@JamesUHMB) reported from Lancaster, England

    @virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!

  • colette_squiz
    ✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England

    @GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭

  • JuliaMarmo
    Julia Marmo (@JuliaMarmo) reported from Fleetwood, England

    @virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’ve called 7 times in just over a week. Pitiful service.

  • michelle_cobley
    Michelle Cobley (@michelle_cobley) reported from Halton, England

    @virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡

  • DarrenGotham
    darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!

  • apocolypse2015
    pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?

  • DavePARA_MEDIC
    Dave “Benny” Bentley (@DavePARA_MEDIC) reported from Bolton-le-Sands, England

    @virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping

  • frogboyflips
    Andrew Murray (@frogboyflips) reported from Halton, England

    @virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.

  • franners82
    frances whitehead (@franners82) reported from Garstang, England

    @virginmedia can you help me verify my account - not receiving any emails…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

  • Eyezwideopen3
    Eyezwideopen (@Eyezwideopen3) reported

    @JOYRANDEV62ef @virginmedia @jrdOvn They wont help they will just avoid the issue for months.

  • DJDillaBSR
    DJ Dilla (@DJDillaBSR) reported

    @virginmedia are there currently problems in the Bristol area?

  • allypetrie81
    Ally (@allypetrie81) reported

    @virginmedia must be the most incompetent and negligent company I have ever had the misfortune to deal with. Account hacked and a fraudulent email now linked to my account for a month now. Zero help offered and no interest in removing the email. Anyone else had this?

  • putasinghonit
    putasinghonit (@putasinghonit) reported

    Anyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

  • Sugar_Rayne
    Sugar_Rayne (@Sugar_Rayne) reported

    Is there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia

  • pizzapat246
    Martin G (@pizzapat246) reported

    @virginmedia are your e mails down ?

  • vickiwright77
    vicki wright (@vickiwright77) reported

    @virginmedia please can I have an update on service status in RG31 6

  • MrsSophialouize
    Sophia Ravat (@MrsSophialouize) reported

    I do not have a stable connection to carry out my paid employment from home. I am having to use my phone data thanks to @lebara but having to pay an additional £10 per person as our data is quickly draining @virginmedia fix the issue i am paying for.