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Virgin Media outages and service status in Lancaster, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Lancaster, including 2 direct reports.
  • The most common problems reported in this area mention TV and Wi-fi.
  • The most recent signal from this area was received May 14, 12:03 PM GMT+1.
  • 67% TV (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Lancaster come from postal codes LA1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lancaster, England

The most recent Virgin Media outage reports came from the following cities: Morecambe, Lancaster, and Cleveleys.

CityProblem TypeReport Time
Morecambe TV 1 hour ago
Lancaster TV 2 hours ago

Nearby cities with recent reports

Morecambe

1 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • SamMcCartney
    Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England

    @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

  • michelle_cobley
    Michelle Cobley (@michelle_cobley) reported from Halton, England

    @virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.

  • frogboyflips
    Andrew Murray (@frogboyflips) reported from Halton, England

    @virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’ve called 7 times in just over a week. Pitiful service.

  • TC6112
    Tim Cross (@TC6112) reported from Middleton, England

    @virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.

  • DarrenGotham
    darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.

  • franners82
    frances whitehead (@franners82) reported from Garstang, England

    @virginmedia can you help me verify my account - not receiving any emails…

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

  • andrewmolyneux
    @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    @virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England

    @virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?

  • AdamNutt247
    Adam Nutt (@AdamNutt247) reported from Middleton, England

    @virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.

  • shaunnahayes
    shaunna hayes (@shaunnahayes) reported from Lancaster, England

    @virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.

  • apocolypse2015
    pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    @virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.

  • onjoelp
    Joel Procter (@onjoelp) reported from Lancaster, England

    @virginmedia ur internet is so bad! I hate u so much!

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia No I don’t. WiFi is off again though. We had one night reprieve then back to the usual pile of garbage.

  • JuliaMarmo
    Julia Marmo (@JuliaMarmo) reported from Fleetwood, England

    @virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 914GJS
    GJS-Graham (@914GJS) reported

    @virginmedia My broadband service is also very unstable at present, Cambridge, Cambs.

  • cazza1h
    caz henden (@cazza1h) reported

    Oh Virgin Media sort it out, if it's not bad enough we got boiler issues but for the telly to go down too 😕

  • motionroy
    motionroy (@motionroy) reported

    @virginmedia is @LSquad17045 a verified part of Virgin Media? They are asking for personal data details via DM to resolve your shambles outage today.

  • idczn
    D (@idczn) reported

    And the most important is VIRGIN MEDIA HUB5 is secured In meaning: I disconnected it on time to prevent evidence damage, and it still has configuration changes to the operating system itself stored in non-volatile memory Don't bother- its not in my flat anymore :))) all the rest: screenshots, pictures, contacts, all files DMA? I dont remember- are on physical discks these from old i cloud from three and more years ago: as well Pozdawiam!

  • themandiespence
    Mandie (@themandiespence) reported

    @virginmedia I'm having trouble signing into O2 priority. Please help

  • Chrisgill95
    Chris Gill (@Chrisgill95) reported

    @virginmedia It's a joke. I sign into my account to check service... then tells me (from within my account) I don't have one. Sort it!

  • JacquelineCabl9
    Jacqson (@JacquelineCabl9) reported from Spelthorne District, England

    @virginmedia How do I cancel without more incurred costs and wasted time

  • sarahjayne_xxo
    Sarah (@sarahjayne_xxo) reported

    @virginmedia my WiFi has gone down and it still won’t come back on is there an issue in my area?

  • RTGregor15
    Ryan Gregor (@RTGregor15) reported

    @virginmedia Which would be great if the service status checker was working or if I weren't on hold on that phone line for 30+ minutes

  • IanGordonCraig
    ian gordon craig (@IanGordonCraig) reported

    @Da8blue @virginmedia same problem here (Nottingham).