Virgin Media Outage Report in Lancaster, Lancashire, England
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The latest reports from users having issues in Lancaster come from postal codes LA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Lancaster, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Lancaster and Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster |
Total Blackout | |
| Morecambe |
Internet | |
| Morecambe |
Internet | |
| Lancaster |
TV | |
| Lancaster |
TV | |
| Lancaster |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancaster, England
Latest outage, problems and issue reports in Lancaster and nearby locations:
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪
(@Ampslave) reported
from
Middleton, England
Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Jen ✨✨
(@Jenniboyd2510) reported
from
Middleton, England
So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rocket_the sprocker
(@StevieRyan14) reported
@virginmedia Did Rest the router etc and ran a test and still down
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Shaun Wathey
(@Wathey) reported
from
Sunderland Bridge, England
@virginmedia how do I make a complaint?
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Chris Bell
(@Chris___Bell) reported
@virginmedia No problem
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Craig Webster
(@craig_webster) reported
@virginmedia Looking at sky I can get same tv package and faster broadband for same price. I’ve been a customer for 4 or 5 years and my loyalty discounts are due to expire
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Geoffrey Armstrong
(@Gaarmstrong318) reported
@virginmedia while I like you emails/website telling me what you think I’ve been using they have some data that I seriously question, apparently I’m in your top 20% of customers who watch sport, despite never watching it as I’m not interested.
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Thomas Saunders
(@ThomasS68690548) reported
@virginmedia hello :) since about 7am this morning we have had no internet, the router has a green flashing light, I got a text saying “we’ve fixed the network issues” and to restart my router but this still hasn’t done anything. Help would be appreciated :) thank you!
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General Dalgardo
(@GeneralDalgardo) reported
@virginmedia I received a call from 0345 454 1111 on 19/3 caller advised he was virgin media. Offered £30 for appalling service, I said I have called 18 times it is not enough. He said he will refer it to manager who will call me back. No call.
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Sam D
(@skybluechick72) reported
from
Rugby, England
Any one else having @virginmedia broadband issues?
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Bright Light
(@BLInnovation) reported
@virginmedia Absolutely the worst customer service from Virgin Mobile, trying to resolve a billing issue. Previous CSR said it was cancelled and no debt & now sent me a debt letter. The CSR is argumentative and talks over me, doesn't listen to facts and hung up after 21 mins
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Steven Wallis
(@StevenCWallis) reported
@virginmedia Is that the same team that put the phone down on me, for simply asking that when you say you will call me, you do call me and not state you wished you could?