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Virgin Media outages and service status in Bolton-le-Sands, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bolton-le-Sands, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton-le-Sands, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton-le-Sands, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 15: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Virgin Media Issues Reports Near Bolton-le-Sands, England

Latest outage, problems and issue reports in Bolton-le-Sands and nearby locations:

  • EverydayKnitter
    EverydayKnitter (@EverydayKnitter) reported from Halton, England

    @KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too

  • SamMcCartney
    Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England

    @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’ve called 7 times in just over a week. Pitiful service.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England

    @virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?

  • tomwalsh77
    Tom Walsh  (@tomwalsh77) reported from Lancaster, England

    @virginmedia They said there were several similar faults in my area all with intermittent connection issues.

  • onjoelp
    Joel Procter (@onjoelp) reported from Lancaster, England

    @virginmedia ur internet is so bad! I hate u so much!

  • Kate223110
    KateCap ❤️ (@Kate223110) reported from Halton, England

    @virginmedia Wired connection never worked. I’m wanting to cancel

  • shaunnahayes
    shaunna hayes (@shaunnahayes) reported from Lancaster, England

    @virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.

  • frogboyflips
    Andrew Murray (@frogboyflips) reported from Halton, England

    @virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.

  • AdamNutt247
    Adam Nutt (@AdamNutt247) reported from Middleton, England

    @virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.

  • apocolypse2015
    pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??

  • Robin1989
    Robin (@Robin1989) reported from Halton, England

    @virginmedia is #virginmedia internet gone down again. Wa5 area.

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia No I don’t. WiFi is off again though. We had one night reprieve then back to the usual pile of garbage.

  • DarrenGotham
    darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??

  • michelle_cobley
    Michelle Cobley (@michelle_cobley) reported from Halton, England

    @virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡

  • astlecw
    justChris 🏍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@astlecw) reported from Carnforth, England

    Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬

  • apocolypse2015
    pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    @virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • william27504693
    william (@william27504693) reported

    @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

  • HamsterSick
    MerlinJ & the Dowager. (@HamsterSick) reported

    @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

  • nickjmorris_3
    Nick Morris (@nickjmorris_3) reported

    @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

  • Laitty
    Graeson Laitt (@Laitty) reported

    @virginmedia @virginmedia Can you please confirm whether the Sky Sports+ TV fault I reported on 15th August has now been fully resolved? I want to watch @ColU_Official tonight on Sky Sports+ through my Virgin TV service, so I need to know that the previous problem has been fixed.

  • helenbaileyuk
    Helen Bailey (@helenbaileyuk) reported

    @virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?

  • Alanw47
    Alan Wright 🦫 (@Alanw47) reported

    @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

  • robert_grieve
    Robert Grieve (@robert_grieve) reported

    Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

  • O_E_W
    Our Electric World (@O_E_W) reported

    @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

  • PaddySw99745534
    Paddy Sweeney (@PaddySw99745534) reported

    @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

  • wolve585
    Craig (@wolve585) reported

    What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!