Virgin Media Outage Report in Bolton-le-Sands, Lancashire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton-le-Sands, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton-le-Sands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bolton-le-Sands, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
Wi-fi | |
| Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton-le-Sands, England
Latest outage, problems and issue reports in Bolton-le-Sands and nearby locations:
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Emma
(@Emmalouh501) reported
from
Halton, England
@gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Michelle Cobley
(@michelle_cobley) reported
from
Halton, England
@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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Emma
(@Emmalouh501) reported
from
Halton, England
No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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Robin
(@Robin1989) reported
from
Halton, England
@virginmedia is #virginmedia internet gone down again. Wa5 area.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’m constantly just being passed from pillar to post. Not one person has taken any ownership of trying to solve this issue.
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I don’t. WiFi is off again though. We had one night reprieve then back to the usual pile of garbage.
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Rawkins
(@rawkins76) reported
@virginmedia However, tried and because my account is currently inactive due to moving it does not work. I'm now back on the phone - so far 35 minutes and no resolution having spoken to 2 people and currently being transferred to a 3rd.
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Ant
(@AnthonyBunnage) reported
@virginmedia Stop wasting my time. I have emailed your ceo, you're a pathetic team within an awful company.
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Nightmares
(@Ps_nightm4r3z) reported
@WOOLLEY_GAMER Mate honestly....virgin media fibre. After 12-18 mo this it went from £30-£50 but it literally goes down once every...2.5 months and the connection is top quality
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JCM
(@JCM98076712) reported
@AnthonyBunnage @virginmedia I feel your pain! Just did 2 hours on phone to them trying to reduce my payments or cancel as I can no longer afford it. Want to change me £80 to cancel , if I reduce payments want to extend my contract another 18 months! Easier to get out of Afghanistan than a virgin contract
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Baroque Bird
(@baroquebird) reported
@virginmedia My account details got corrected; internet still not working. A neighbour has raised a case so will register mine once the account changes flow through. Not much to be done in the meantime I think. Thanks for checking in though!
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John Cohell
(@Coshell1) reported
@virginmedia Yep. I raised it over the phone and the guy raised it on my behalf and promised to respond within 28 days - technically it’s just about that - so looks like a waste of my time. Kept getting notifications my loss of service was recorded - Saraya and Simon said yest no record!!
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They called me Stars 🌌🐷
(@PolybiusStars) reported
@Ranboosaysstuff YO IM SO HAPPY ITS AT 6PM I'LL BE HOME FROM WORK virgin media better fix my ****** wifi
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Ant
(@AnthonyBunnage) reported
@virginmedia Will you be asking me for my password which despite updating it (to the one I have for my viegin media account online) with your customer service team still does not match with my virgin media online one. No, I want a call from a snr manager in the UK.
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Serin Thomson
(@serin_thomson) reported
@virginmedia All 3 services down yet again in kt2! Have been a customer for 11 years, last 6 months have been appalling, time to leave.
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bad girl summer 🤠💩💜🖤✋🌈🏳️🌈🏴
(@Melissnahhhhh) reported
@virginmedia Aye in another 3 hours I'm not having it You've lost a customer Bye