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Virgin Media

Virgin Media Outage Report in Bolton-le-Sands, Lancashire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Bolton-le-Sands, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton-le-Sands, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Bolton-le-Sands, England

The most recent Virgin Media outage reports came from the following cities: Morecambe, and Lancaster.

CityProblem TypeReport Time
Morecambe Total Blackout 7 days ago
Lancaster Total Blackout 19 days ago
Morecambe Internet 2 months ago
Lancaster Internet 3 months ago
Lancaster Wi-fi 4 months ago
Morecambe TV 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton-le-Sands, England

Latest outage, problems and issue reports in Bolton-le-Sands and nearby locations:

  • AdamNutt247
    Adam Nutt (@AdamNutt247) reported from Middleton, England

    @virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.

  • Jenniboyd2510
    Jen ✨✨ (@Jenniboyd2510) reported from Middleton, England

    So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair

  • Ampslave
    𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪 (@Ampslave) reported from Middleton, England

    Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia

  • colette_squiz
    ✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England

    @GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.

  • astlecw
    justChris 🏍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@astlecw) reported from Carnforth, England

    Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)

  • DavePARA_MEDIC
    Dave “Benny” Bentley (@DavePARA_MEDIC) reported from Bolton-le-Sands, England

    @virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping

  • onjoelp
    Joel Procter (@onjoelp) reported from Lancaster, England

    @virginmedia ur internet is so bad! I hate u so much!

  • tomwalsh77
    Tom Walsh  (@tomwalsh77) reported from Lancaster, England

    @virginmedia They said there were several similar faults in my area all with intermittent connection issues.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.

  • astlecw
    justChris 🏍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@astlecw) reported from Carnforth, England

    Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡

  • JamesUHMB
    James (@JamesUHMB) reported from Lancaster, England

    @virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄

  • tomwalsh77
    Tom Walsh  (@tomwalsh77) reported from Lancaster, England

    @virginmedia Engineer was at my house yesterday who tested all equipment. He said everything was as it should be and there was no fault at my end. I’m asking you to fix this please and if you can’t, be honest with me and let me change to a provider who can give me a stable internet connection

  • tomwalsh77
    Tom Walsh  (@tomwalsh77) reported from Lancaster, England

    @virginmedia But happy to take my money and provide crap services right. Hardly seems fair that.

  • TC6112
    Tim Cross (@TC6112) reported from Middleton, England

    @virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.

  • shaunnahayes
    shaunna hayes (@shaunnahayes) reported from Lancaster, England

    @virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • philip_voip
    Philip Batten (@philip_voip) reported

    01/04/2021, 12:27 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 02/04/2021, 12:21 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.

  • rowleystealth
    Rowleystealth (@rowleystealth) reported

    @virginmedia @mehlisp Having issues with Internet recently

  • willo1111
    Liam Williams (@willo1111) reported

    @virginmedia I’ll just cancel. Sick of the **** to be honest

  • Big_JuggsXI
    BIG ***** (@Big_JuggsXI) reported

    @virginmedia I have been unable to access my email account for 9 days now, made numerous phone calls and been unable to fix issue.. Your IT department were supposed to call me to try and fix issue been waiting for them to phone for 6 days.

  • diddyday16
    David Day (@diddyday16) reported

    @virginmedia can you please get somebody that knows what they are talking about to get in touch with me regarding bad WiFi coverage, your normal tech line is a waste of time

  • mehlisp
    Phoenix (@mehlisp) reported

    @virginmedia I know the virgin box outside has had some accidental damage, is there anyway through here you can get an engineer to check?

  • RhysHasSpoken
    RhysHasSpoken (@RhysHasSpoken) reported

    i use to hate customers like this when i worked for Virgin Media and EE. i use to get it sometimes but the amount my female staff use to get problems and belittling was frustrating and i always made sure the customer knew what they were doing was wrong xD

  • Angelicbladez
    BLADEZ 🤍 Tika cult 🐘👑 (@Angelicbladez) reported

    @biminibabes @virginmedia HELP?! 😭

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported

    @virginmedia The whole housing estate is down for the 3rd day running at the same time in the afternoon. It’s not faulty equipment it’s an unreliable shocking internet service!!

  • EboySoap
    soap₉⁹₉ (@EboySoap) reported

    @_stefwan Rate 1 star for virgin media, they're ****