Virgin Media Outage Report in Bolton-le-Sands, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton-le-Sands, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton-le-Sands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bolton-le-Sands, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Lancaster and Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster |
Total Blackout | |
| Morecambe |
Internet | |
| Morecambe |
Internet | |
| Lancaster |
TV | |
| Lancaster |
TV | |
| Lancaster |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton-le-Sands, England
Latest outage, problems and issue reports in Bolton-le-Sands and nearby locations:
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Emma
(@Emmalouh501) reported
from
Halton, England
No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.
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Emma
(@Emmalouh501) reported
from
Halton, England
@gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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Michelle Cobley
(@michelle_cobley) reported
from
Halton, England
@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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scan
(@Scann_1) reported
@virginmedia sort your **** out mush it’s my day off work I wanna game
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Mags in Mordor🇺🇦 3.5% 🇪🇺🇺🇸🌊💙
(@gibbsy66) reported
@garygilligan @virginmedia My mum reports intermittent service.
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Archie Snow🇬🇧
(@MillwallArchieS) reported
@PowellyMSP19 @virginmedia Virgin seems to be working for me but can't get in a party at all. Xbox support is useless as per usual
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stick430
(@stick430) reported
@virginmedia Was in two minds as to cancel due to the extortionate price increases. Thanks for helping me make my decision.
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Ian E. Consterdine 💙😷
(@newolder) reported
@virginmedia down
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dEBT shredder
(@andybearz) reported
@shizelle_ @virginmedia Lol best of luck as you can’t even contact them to say it’s not working. Best of luck getting it backdated 🙄
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Pete J.B. II
(@Pebe89) reported
Hope everyone in charge at #VirginMedia have a terrible bank holiday weekend and receive no Easter eggs.
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Pete 🌱🥃🎮
(@PeatedPete) reported
@virginmedia It's not intermittent, my broadband has been entirely down for the last hr. Also really should improve response times of acknowledging issues, an hr after a major issue is pretty piss poor.
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Steve Bradley 🇺🇦
(@bradley_steve) reported
@virginmedia Has this issue spread to Northern Ireland now, as my broadband has suddenly stopped working over the last half hour? Thanks
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Teresa Jackson
(@TeresaJ77787858) reported
Virginmedia down again. No customer service as per usual. Just get a message everyone busy and they cut you off. How much have you just raised our bills?! Uttetly useless company that has no customsr service at all and happy to lie to you.