Virgin Media Outage Report in Bolton-le-Sands, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bolton-le-Sands, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton-le-Sands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bolton-le-Sands, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| TV | ||
| Wi-fi | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton-le-Sands, England
Latest outage, problems and issue reports in Bolton-le-Sands and nearby locations:
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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roy duffy
(@swanfeet) reported
@virginmedia Yes lol it starts fine but then The service starts to die out gradually until I have nothing left and no service
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roy duffy
(@swanfeet) reported
@virginmedia Just had another engineer out cut some cable off reinstalled the box Internet was working while he was here he left within 10 minutes my Internet has gone again so I call help line to be told They can’t do anything for 24 hours
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Andy Bowen
(@AndyBillBowen) reported
@virginmedia 60 mins & still waiting on chat. Paying 100% more than I would as new customer. Way to go retaining a 10 yr customer. #takingthemickey
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Lancsboy
(@lancsboy1980) reported
@virginmedia Broadband has been down since last night, your status checks say everything is fine. I've tried all the recommended solutions, what do I next? 2nd time this month, I need the internet for work!!
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Fergie Mac 💉⛳️ 🏉
(@FergusPMcGrath) reported
@virginmedia Is there an issue with signal in South County Dublin? Can only see RTÉ 1 & 2. No other channels available.
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dc
(@cngd79) reported
@virginmedia what’s going on with your service in DA9. Latency in last 7 days has ranged from 15.1ms to 270ms. Very unreliable latency.
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Gary Pink
(@twitpinky) reported
@virginmedia A truly appalling service, trying to set up your services for a vulnerable person. No accountability or ownership. Do not ask me to call customer services, as that's the issue! DM me an executive complaint email address please.
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🏴FiTay🇬🇧
(@fitay59) reported
@virginmedia Hi John, still no line on my home phone. I've checked the service status again and it still says there are no known issues. All the equipment within my property is properly connected. My TV and broadband are fine. What happens next?
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James
(@JHowell1985) reported
@virginmedia I’m out at the moment but I think this is just a problem with Virgin TV Go
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rimmer_hall
(@rimmer_hall) reported
@virginmedia can you please tell me why after about 10 phone calls with very poor service, the complaint I raised about it has been closed as me agreeing to something when none of your resolution team has even spoken to me, therefore not agreeing to anything?