Virgin Media

Virgin Media Outage Report in Bolton-le-Sands, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton-le-Sands, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton-le-Sands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton-le-Sands, Lancashire, England 11/10/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (36%)

    TV (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bolton-le-Sands, England

Latest outage, problems and issue reports in Bolton-le-Sands and nearby locations:

  • DavePARA_MEDIC Dave “Benny” Bentley (@DavePARA_MEDIC) reported from Bolton-le-Sands, England

    @virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping

  • apocolypse2015 pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??

  • SamMcCartney Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England

    @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

  • shaunnahayes shaunna hayes (@shaunnahayes) reported from Lancaster, England

    @virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently

  • EverydayKnitter EverydayKnitter (@EverydayKnitter) reported from Halton, England

    @KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too

  • andrewmolyneux @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡

  • DarrenGotham darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England

    @virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?

  • AckersStorm Chris Atkinson (@AckersStorm) reported from Halton, England

    @virginmedia is broadband still down?

  • apocolypse2015 pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    @virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.

  • Kate223110 KateCap ❤️ (@Kate223110) reported from Halton, England

    @virginmedia Wired connection never worked. I’m wanting to cancel

  • andrewmolyneux @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    @virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.

  • colette_squiz ✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England

    @GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭

  • WiJayWhelan Jase Whelan (@WiJayWhelan) reported from Halton, England

    @virginmedia Still down

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?

  • nomis1974 Simon Blakeway (@nomis1974) reported from Middleton, England

    @virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously

  • onjoelp Joel Procter (@onjoelp) reported from Lancaster, England

    @virginmedia ur internet is so bad! I hate u so much!

  • AdamNutt247 Adam Nutt (@AdamNutt247) reported from Middleton, England

    @virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.

  • astlecw justChris 🏍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@astlecw) reported from Carnforth, England

    Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡

  • TC6112 Tim Cross (@TC6112) reported from Middleton, England

    @virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyRos68307565 Tony Rose (@TonyRos68307565) reported

    @virginmedia you are soooooo painful to deal with! I have spent 5 hours today trying to cancel my subscription after notifications of your price increase. You've cut my off on both Web chat and the phone on 4 occasions. How can I contact your cancellations team directly?

  • FisforFooty Everything Football (@FisforFooty) reported

    @virginmedia What is wrong with the signal on your routers? We've got 350mbps download speeds & we have maximum 6 devices connected, yet everything disconnects & lags, regularly. Sort your **** out.

  • JesseAMichael jess (@JesseAMichael) reported

    @virginmedia could I request a webchat with someone on social to help me resolve an issue with my tv package please? I’ve been trying with the WhatsApp team for the last week and I’d have the same success if I just banged my head against the wall

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!

  • AdrianTill Adrian Till (@AdrianTill) reported

    Phoned a few times to speak to different people re price increases, cutting back on our packages. After 20 years as a customer, I'm staggered they can't offer me the same price as if I were a new customer. I don't feel very valued! @virginmedia

  • danb8929 Dan (@danb8929) reported

    @virginmedia I really don’t mean to be rude but after 2 hours of waiting I‘ve now been put through to the ‘CR’ team. The operator said it wouldn’t take long.. I’ve been waiting over an hour again and still no response. How long is the actual wait? Do you want our custom?

  • penfriendrocks Penfriend (@penfriendrocks) reported

    @virginmedia Afternoon! Two of my own websites have suddenly started being blocked by VM, so I can't login / update them or even view them myself - how can we fix this, please?

  • vivianfly23 Vivian Ly (@vivianfly23) reported

    @virginmedia Only now. However that was after speaking to two reps on the phone, one in which hung up on me after I disclosed I would like to cancel.

  • jimseym28014789 Harry Palmer (@jimseym28014789) reported

    @richardbranson Hi Richard. I suspect you have more important stuff on your mind but you need to know that Virgin Media is a nightmare. I’ve cancelled my order today before my broadband has even been set up. Customer service? A joke. Expected better from your company.

  • HortyDavid David Horton (@HortyDavid) reported

    @ConstableChaos @virginmedia Not even a call? Shabby service.