Virgin Media

Virgin Media Outage Report in Bolton-le-Sands, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton-le-Sands, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton-le-Sands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton-le-Sands, Lancashire, England 03/25/2025 08:45

March 25: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton-le-Sands, England

Latest outage, problems and issue reports in Bolton-le-Sands and nearby locations:

  • SamMcCartney Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England

    @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

  • shaunnahayes shaunna hayes (@shaunnahayes) reported from Lancaster, England

    @virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently

  • astlecw justChris 🏍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@astlecw) reported from Carnforth, England

    Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡

  • EverydayKnitter EverydayKnitter (@EverydayKnitter) reported from Halton, England

    @KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too

  • astlecw justChris 🏍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@astlecw) reported from Carnforth, England

    Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England

    @virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?

  • onjoelp Joel Procter (@onjoelp) reported from Lancaster, England

    @virginmedia ur internet is so bad! I hate u so much!

  • DarrenGotham darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.

  • apocolypse2015 pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    @virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.

  • TC6112 Tim Cross (@TC6112) reported from Middleton, England

    @virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.

  • andrewmolyneux @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡

  • Kate223110 KateCap ❤️ (@Kate223110) reported from Halton, England

    @virginmedia Wired connection never worked. I’m wanting to cancel

  • DavePARA_MEDIC Dave “Benny” Bentley (@DavePARA_MEDIC) reported from Bolton-le-Sands, England

    @virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping

  • WiJayWhelan Jase Whelan (@WiJayWhelan) reported from Halton, England

    @virginmedia Still down

  • nomis1974 Simon Blakeway (@nomis1974) reported from Middleton, England

    @virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously

  • andrewmolyneux @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    @virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.

  • colette_squiz ✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England

    @GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭

  • apocolypse2015 pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??

  • AdamNutt247 Adam Nutt (@AdamNutt247) reported from Middleton, England

    @virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.

  • AckersStorm Chris Atkinson (@AckersStorm) reported from Halton, England

    @virginmedia is broadband still down?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TinyTweetSNC Rachel Barratt (@TinyTweetSNC) reported

    @virginmedia On a wired connection I get anywhere between 300 and 600 download and still between 0.1 and 2 upload. There has been outage after outage according to your technical team but I don’t see how this can continue happening for 2 months and you think it’s alright?!

  • warrenbeckwith Warren Beckwith (@warrenbeckwith) reported

    @virginmedia Just rung got thru to be honest no confidence, been lat dow with so many little errors, how hard can not be? make an appointment, turn up?

  • Lucyjpritchard Lucy (@Lucyjpritchard) reported

    @virginmedia I can’t as it’s not my account it’s my partners who’s at work. I keep having this issue.

  • alicecbooks94 alicebevsandbooks (@alicecbooks94) reported

    @virginmedia 2/2 hence me ringing on 24th and I wasn't told it was anything to do with a new tenant, just that I had apparently told you a year ago that I wanted to cancel on 21st Nov and since I was going to ring up to cancel anyway I left it as is. But now it's been turned off on 4th

  • CEdvardz The Edvardz (@CEdvardz) reported

    @virginmedia Get someone to DM me. Your sister business @02 can do it but you choose not to. I intend to end my association with both businesses despite being an @O2 customer since BT mobile #virginmediaisdodgy

  • cathmorton1979 Cath (@cathmorton1979) reported

    @virginmedia My Mums phone line is completely dead. We have tried switching phones so it is an issue with the line. The postcode is DE21 . Any help that can be given as she is reliant on a telephone line. Kind Regards Cath

  • RobFell Bob Fell (@RobFell) reported

    @virginmedia Of course but it’s not been updated. Eventually spoke to a person after waiting 45 mins. They confirm service down again. Should be back at 1500

  • cr2734 c (@cr2734) reported

    @virginmedia I’ve been waiting since 8am i started trying to remove said item yesterday afternoon this is how good your service is

  • Unknown44057350 Unknown (@Unknown44057350) reported

    @virginmedia Hi yes iv uninstalled this app same issue on app on my iPhone and ipad and I asked my friend and he also got this issue thanks

  • alicecbooks94 alicebevsandbooks (@alicecbooks94) reported

    @virginmedia Cancel on this date and I said I just moved in a year ago so I don't think so, but I was going to ring and plan a disconnect date for the end of November, the 21st is close enough so leave it as is. I then get home last night and my Internet has been disconnected completely