Virgin Media Outage Report in Bolton-le-Sands, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton-le-Sands, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton-le-Sands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Community Discussion
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Virgin Media Issues Reports Near Bolton-le-Sands, England
Latest outage, problems and issue reports in Bolton-le-Sands and nearby locations:
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Rose
(@TonyRos68307565) reported
@virginmedia you are soooooo painful to deal with! I have spent 5 hours today trying to cancel my subscription after notifications of your price increase. You've cut my off on both Web chat and the phone on 4 occasions. How can I contact your cancellations team directly?
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Everything Football
(@FisforFooty) reported
@virginmedia What is wrong with the signal on your routers? We've got 350mbps download speeds & we have maximum 6 devices connected, yet everything disconnects & lags, regularly. Sort your **** out.
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jess
(@JesseAMichael) reported
@virginmedia could I request a webchat with someone on social to help me resolve an issue with my tv package please? I’ve been trying with the WhatsApp team for the last week and I’d have the same success if I just banged my head against the wall
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!
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Adrian Till
(@AdrianTill) reported
Phoned a few times to speak to different people re price increases, cutting back on our packages. After 20 years as a customer, I'm staggered they can't offer me the same price as if I were a new customer. I don't feel very valued! @virginmedia
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Dan
(@danb8929) reported
@virginmedia I really don’t mean to be rude but after 2 hours of waiting I‘ve now been put through to the ‘CR’ team. The operator said it wouldn’t take long.. I’ve been waiting over an hour again and still no response. How long is the actual wait? Do you want our custom?
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Penfriend
(@penfriendrocks) reported
@virginmedia Afternoon! Two of my own websites have suddenly started being blocked by VM, so I can't login / update them or even view them myself - how can we fix this, please?
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Vivian Ly
(@vivianfly23) reported
@virginmedia Only now. However that was after speaking to two reps on the phone, one in which hung up on me after I disclosed I would like to cancel.
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Harry Palmer
(@jimseym28014789) reported
@richardbranson Hi Richard. I suspect you have more important stuff on your mind but you need to know that Virgin Media is a nightmare. I’ve cancelled my order today before my broadband has even been set up. Customer service? A joke. Expected better from your company.
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David Horton
(@HortyDavid) reported
@ConstableChaos @virginmedia Not even a call? Shabby service.