Virgin Media Outage Report in Bolton-le-Sands, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bolton-le-Sands, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton-le-Sands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bolton-le-Sands, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Lancaster.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton-le-Sands, England
Latest outage, problems and issue reports in Bolton-le-Sands and nearby locations:
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Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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justChris 🏍🇬🇧🏴 (@astlecw) reported from Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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shaunna hayes (@shaunnahayes) reported from Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Dave “Benny” Bentley (@DavePARA_MEDIC) reported from Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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Tom Walsh (@tomwalsh77) reported from Lancaster, England
@JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.
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Tim Cross (@TC6112) reported from Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Jen ✨✨ (@Jenniboyd2510) reported from Middleton, England
So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
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pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Tom Walsh (@tomwalsh77) reported from Lancaster, England
@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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James (@JamesUHMB) reported from Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
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𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪 (@Ampslave) reported from Middleton, England
Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
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Adam Nutt (@AdamNutt247) reported from Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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justChris 🏍🇬🇧🏴 (@astlecw) reported from Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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Joel Procter (@onjoelp) reported from Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Tom Walsh (@tomwalsh77) reported from Lancaster, England
@JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄
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Simon Blakeway (@nomis1974) reported from Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Tom Walsh (@tomwalsh77) reported from Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hantsman (@hantsarchitect) reported
@JamesTurner37 @virginmedia No service in Winchester
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Ess Arr 💕 (@SteRapx) reported
@virginmedia what’s going on this morning, I’m had nothing but issues since I have changed from sky. And this morning nothing working again!
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Paul (@PaulCKRoberts) reported
@virginmedia SK76JJ Area 30 - no broadband again. Your website is down too. Any idea when you might have a reliable service? #broadband #stockport
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Tele (@telechara) reported
@virginmedia STILL DOWN AND STILL NO UPDATES?? Seriously?? Why/What am I paying you for again? Definitely crap customer service.
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Nil (@nil_patel85) reported
@virginmedia Is there any problems with the network in the Dudley Area?
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Patrick Mallam (@PaddyMallam) reported
@virginmedia problems with broadband in LS299EA can't use my virgin media to check status or log issue. Anything known about this?
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Danny Hutchings (@dan371971) reported
@virginmedia MK42 8QR area, when will BB be back? I can’t log into VM as very slow via 4G. My wife needs to work soon online. TIA
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Liam (@L17aamLiam) reported
@stevew_pfc @virginmedia Wi-Fi has been and is still off here but says no problem in my area.
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scott laing (@scottla04227416) reported
@virginmedia services down in Edinburgh , what a joke of a company nowadays , cannot get hold of anyone and customer service is absolutely terrible, time for change but I bet all providers are just as bad #VirginMediaoutage #virginmedia
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Fatmango (@Fatmango11) reported
@JamesTurner37 @virginmedia I think so seems to be patchy in Bristol Virgin website is down - cant even connect to it on my phone some websites load OK but others dont also using a VPN for work which seems to be OK