Virgin Media Outage Report in Kirkby Lonsdale, Cumbria, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby Lonsdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby Lonsdale, England
Latest outage, problems and issue reports in Kirkby Lonsdale and nearby locations:
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Emma
(@Emmalouh501) reported
from
Halton, England
@gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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Michelle Cobley
(@michelle_cobley) reported
from
Halton, England
@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Robin
(@Robin1989) reported
from
Halton, England
@virginmedia is #virginmedia internet gone down again. Wa5 area.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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Emma
(@Emmalouh501) reported
from
Halton, England
No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Potashner
(@cpotashner) reported
@virginmedia I’ve been trying to cancel my Virgin broadband service. The hold time is incredibly long and I am unable to get through to anyone before the call eventually drops. Could I request a call to help cancel the service?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
@virginmedia I bet u GUARANTEE on bailiffs collecting a debt if I dnt pay a bill tho @virginmedia OR cutting off my service, I bet thats a *GUARANTEE* THANK GOD Im out of contract. TIME TO LEAVE u money grabbin gits. No prob getting 100mbps+ BEFORE sale of company now barely get *ANY* signal
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Thew
(@toygrind) reported
@virginmedia I called in January to say I'd soon be leaving and my service was disconnected *that night* In violation of the 30-day grave period. I was charged a disconnection fee of £136. I called to rectify the error and my account was fully reinstated with a setup charge of £140
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DVS skinnyman
(@Biscuit_Harv) reported
@virginmedia But virgin media whenever the crisis occurs it doesn’t let me phone you, I might have to swap to sky man and I really don’t want to be doing that. Is there any way you can help me please? I have also seen a deterioration in my Wi-Fi over the last couple weeks my Wi-Fi will crash
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👽 thoams 💀
(@thoamsrjohnson) reported
@virginmedia When I called it back it went straight to a voicemail saying it was Virgin Media. I have now cancelled the service.
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Craig
(@Craig__Harrison) reported
@virginmedia It's back up now. But it cuts at the most inconvenient of times. I'm referring to the internet. I mean how we supposed to get anything done in this day and age when we need internet access for nearly everything but it goes down when we need it
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Thew
(@toygrind) reported
@virginmedia No they did not, and they continued charging me for unused service for several months
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YETI
(@AlmostYeti) reported
@virginmedia Yet again I'm unable to stream, which is my livelihood, you provide a service that is a fraction of what i pay for! should i bill you for the day?
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Karen 🧙🔮💜🕊
(@Kazza6900) reported
@virginmedia I will do it again now but it’s never fixed it before
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Noelle Silva
(@NoelleSilvax_) reported
@virginhelp @virginmedia wtf i got new contract on internet like 2 days ago and im not getting PAID FOR upload speed such a scam im ending the contract