Virgin Media Outage Report in Kirkby Lonsdale, Cumbria, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby Lonsdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby Lonsdale, Cumbria, England
The most recent Virgin Media outage reports came from the following cities: Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Wi-fi | |
| Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby Lonsdale, England
Latest outage, problems and issue reports in Kirkby Lonsdale and nearby locations:
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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James
(@JamesUHMB) reported
from
Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Harwood
(@Ryanharwood81) reported
@TechFlowTweets Hey Alex I have a few questions we have just moved and our house doesn’t have any Ethernet cables ran though so everything’s WiFi pretty much. I have the virgin media super hub 3 in modem mod and a Netgear X8 AC8500 router. The WiFi signal is ok but stuff buffers.
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A
(@AIiFSA) reported
Virgin media been down for 3 hours now 💤💤
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Nathan
(@nathanstark__) reported
Virgin media wifi is the worst thing to ever exist @virginmedia
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ANFIELD SOUTH
(@SerendipityShah) reported
If you’re thinking of buying a broadband service, my advice, stick to @BTCare they are the best. Avoid @virginmedia at all cost. They will steal money you and not give you a service in return. You have been warned. #homeschooling #EducationDay #internetshutdown @MailOnline
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Louise Mitchell
(@Scatzy81) reported
@virginmedia another day without service and another day without luck getting through on the phone to virgin. 4th December this was raised as an issue and I'm still waiting for support
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laurenspurr♡
(@weirdh0e) reported
@acs_shawty @virginmedia my mums had the same issue. no response to the emails she’s sent complaining either...apparently even if you cancel your direct debit they can still take money out of your account !? x
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Ian Slowey
(@ian_slowey) reported
@virginmedia Main reason is cost. My 12 month contract expired and my package doubled in price. I can get a similar package for £22-£25 for fibre broadband. My Virgin bill is now £50. New Virgin customer can get a faster connection than I have for £26.
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James Blackwell
(@jamesgblackwell) reported
@VirginMediaIE Virgin Media Ireland down / outage since 23:30 (over an hour at this time). Cable Modem can't get IP address upon reboot.
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Joshua Roberts
(@DJJoshuaRoberts) reported
@virginmedia have taken £101 from my account, yet they have failed to provide a working service for over 5 weeks now. @Ofcom please advise, I’m sick to the back teeth of this. 👎
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brian
(@sctsman64) reported
@virginmedia is there a problem in the ka12 area I am only getting about 14 mbs