Virgin Media Outage Report in Kirkby Lonsdale, Cumbria, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby Lonsdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 27: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kirkby Lonsdale, Cumbria, England
The most recent Virgin Media outage reports came from the following cities: Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
Wi-fi | |
| Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby Lonsdale, England
Latest outage, problems and issue reports in Kirkby Lonsdale and nearby locations:
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Thompson
(@Danielson_1991) reported
from
Hartlepool, England
@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
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Catie
(@Flamesandfoxes) reported
@virginmedia We've had no contact and no resolution from your customer service team. We were already disappointed with quality of internet so tbh we are thinking of cancelling our contract and moving elsewhere. We get better speeds for lower monthly cost.
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Pauly
(@shakermaker90s) reported
@VirginMediaIE can I please have some help and a response to a DM that I sent you on Tuesday morning at 08:42? #virginmedia #virginmediaireland
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Catie
(@Flamesandfoxes) reported
@virginmedia your customer service team did not resolve and refused to transfer to a team that could.
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Starscream
(@1982Starscream) reported
@virginmedia There is another fault showing in my area bt11 8gb on your website. That's 2 days in a row. Is this the same issue or something different?
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Daniel Thompson
(@Danielson_1991) reported
@virginmedia I've been through all this before, I've spent over an hour with the tech team, even had an engineer out. All I want is a pod to boost the signal of the WiFi upstairs
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Apisol
(@apisol1) reported
@virginmedia @jjh Also, make sure to note when you made the complaint, if they don't respond within 28 days then escalate it to CISAS.
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Phil Hellary
(@philhellary) reported
@vmbusinesshelp @virginmedia @vmbusiness I did that and there was an issue in the area. Knowing there's a fault doesn't help. There are always faults. It's frustrating how unreliable the service is. Sometimes it's a complete outage, sometimes it's a partial outage with loads of dropped packets. It's very frustrating.
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chris
(@chrisypoop) reported
@virginmedia The tech was cancelled on 18th was due the 21st (same day as logging the issue) due to network issues that are resolved (as my internet is intermittment and was working at the time i accepted this)
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Coleen Fielding
(@TinyToonyZimFan) reported
@virginmedia It says no issues