Virgin Media Outage Report in Kirkby Lonsdale, Cumbria, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkby Lonsdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby Lonsdale, Cumbria, England
The most recent Virgin Media outage reports came from the following cities: Morecambe and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby Lonsdale, England
Latest outage, problems and issue reports in Kirkby Lonsdale and nearby locations:
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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James
(@JamesUHMB) reported
from
Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bob bennell
(@BobBennell) reported
@virginmedia currently no tv or broadband at PL7 4HR can you advise if there is a problem
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Ff
(@Ff44582807) reported
@virginmedia Hence my original problem. The customer service is terrible over the phone and I cannot complete the cancellation with an automated system.
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Paul T
(@Barchiller42) reported
@O2 @virginmedia .. how come i never got an acknowledgment of my last 3 entries to the #VoltMe @VirginMedia ?? O2 Competition ??
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George Grigg
(@Girthire) reported
@virginmedia Thank you. If only you'd stop trying to take money that isn't yours, we wouldn't have to go through this every couple of weeks! Thought it would be over when you agreed to terminate the contract, yet here we are
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Lee Diggens
(@LeeDiggens) reported
@virginmedia We booked for 3 TV boxes, installer was instructed only 2. Then we were left with intermittent Internet after the installer said there was an issue with the phone line, yet tech support stated an issue with the local area, contrary to what your website was reporting.
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Roisin Dunne
(@roisindunnex) reported
@virginmedia I have been speaking to your customer service team vis whats app but they haven’t been able to help me hence why I have reached out on here
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Gary murray
(@tamngaz220717) reported
@virginmedia @SpotifyUK So over a year of my tv Channels not working prop going all pixal I paid for an upgrade and got new remotes which I was promised would fix this guess what it hasn’t it’s worse and I can’t even speak to anyone as it’s automated and cuts you off so not great is it
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George Grigg
(@Girthire) reported
@virginmedia That doesn't tell me how to raise an SAR. Do I need to contact the Information Commissioner's Office? I think I might lodge a complaint with them... Do you remember the fines for breach of GDPR?
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Paul Jefferies
(@pauljeff58) reported
@virginmedia happy to order BB but your 6 emails don’t have links that work, your system is not working, Sky looking a good alternative!
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Carmen Hunt
(@huntcl77) reported
@virginmedia We were told Friday we need a cable repull, Friday we were told it would happen Monday. Yesterday told it would be 21st. A totally appalling wait time. BT or sky never left me this long.