Virgin Media Outage Report in Kirkby Lonsdale, Cumbria, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby Lonsdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Kirkby Lonsdale, Cumbria, England
The most recent Virgin Media outage reports came from the following cities: Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet | |
| Morecambe |
TV | |
| Morecambe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby Lonsdale, England
Latest outage, problems and issue reports in Kirkby Lonsdale and nearby locations:
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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James
(@JamesUHMB) reported
from
Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M A T T
(@Matt2593) reported
@virginmedia I don’t want compensation. I just want the service I pay for to work. It happens every year in November
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Poseur Mota
(@0161quorn) reported
@virginmedia I’m trying to cancel an engineer appointment for Thursday morning but it’s not showing in my app. The “contact us” section is sending my round in circles, hence this tweet. Please help
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Trudie Cole
(@RudieTrudie1) reported
@virginmedia receiving many calls about poor Wi-Fi service and how to fix it, how can I tell if they are genuine?
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⚡Dawn Of Time⚡
(@emiTfOnwaD) reported
@virginmedia @Asherhinds This BS. This is a VM issue, it's common to scores of users. I was able to change my own, but it got changed again. How is that possible without internal access to vm systems?
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⚡Dawn Of Time⚡
(@emiTfOnwaD) reported
@virginmedia you need to make a statement ASAP. Have you been #hacked? If not, what the hell is going on? Many users are reporting the same email pw issues and getting locked out.
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gopikammala
(@gopikammala34) reported
@virginmedia Hi, Team said it takes few more days and an engineer working in your area but I can't see any engineer working in my Area for 2 days? and when i check the service Status still no failure updated and showing as All good in my Area? What would be the reason for this? Can ds be prio
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novoShield
(@NovoShield_Pro) reported
@Asherhinds @virginmedia when the carriers get hit with obligation to refund phishing victims, that's when they'll start providing proper support - like the banks.
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M A T T
(@Matt2593) reported
@virginmedia Internet cut out at 10:30am yesterday. Got home called virgin. Unable fix it offered an Eng appt for Friday (I’m at work) and booked it in. Then said that’s all they could do and if I miss it I pay £25. 5 days without internet in 2022 at the amount I am paying is not forgivable
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⚡Dawn Of Time⚡
(@emiTfOnwaD) reported
@Asherhinds @virginmedia Something internal to vm is either broken or hacked. It shouldn't be possible for an account to be hacked a second time in hours once changed with a PW generator. Has to be internal.
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Lindsey Hunton
(@LindseyJemma) reported
@virginmedia Tv is fine but i have almost no wifi in 3 rooms and its really slow in the rest of the rooms. I have rebooted my router and its worse