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Virgin Media

Virgin Media Outage Report in Kirkby Lonsdale, Cumbria, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Kirkby Lonsdale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby Lonsdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Kirkby Lonsdale, England

The most recent Virgin Media outage reports came from the following cities: Morecambe, and Lancaster.

CityProblem TypeReport Time
Morecambe Total Blackout 7 days ago
Lancaster Total Blackout 19 days ago
Morecambe Internet 2 months ago
Lancaster Internet 3 months ago
Lancaster Wi-fi 4 months ago
Morecambe TV 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby Lonsdale, England

Latest outage, problems and issue reports in Kirkby Lonsdale and nearby locations:

  • WiJayWhelan
    Jase Whelan (@WiJayWhelan) reported from Halton, England

    @virginmedia Still down

  • DarrenGotham
    darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.

  • andrewmolyneux
    @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡

  • andrewmolyneux
    @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    @virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.

  • Kate223110
    KateCap ❤️ (@Kate223110) reported from Halton, England

    @virginmedia Wired connection never worked. I’m wanting to cancel

  • apocolypse2015
    pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    @virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.

  • shaunnahayes
    shaunna hayes (@shaunnahayes) reported from Lancaster, England

    @virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England

    @virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?

  • SamMcCartney
    Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England

    @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

  • onjoelp
    Joel Procter (@onjoelp) reported from Lancaster, England

    @virginmedia ur internet is so bad! I hate u so much!

  • frogboyflips
    Andrew Murray (@frogboyflips) reported from Halton, England

    @virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’ve called 7 times in just over a week. Pitiful service.

  • apocolypse2015
    pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?

  • DarrenGotham
    darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??

  • EverydayKnitter
    EverydayKnitter (@EverydayKnitter) reported from Halton, England

    @KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.

  • AckersStorm
    Chris Atkinson (@AckersStorm) reported from Halton, England

    @virginmedia is broadband still down?

  • michelle_cobley
    Michelle Cobley (@michelle_cobley) reported from Halton, England

    @virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CcdCameron
    cameron douglas (@CcdCameron) reported

    @virginmedia Yes still a problem. I have tried all options on virgin help..no resolution

  • PaulAtk68878320
    Paul Atkins (@PaulAtk68878320) reported

    @virginmedia im having Trouble with the on demand service and catchup tv

  • Glouc123
    Andrée & Smudge (@Glouc123) reported

    @virginmedia Unbelievable ! I spend 1hr 30mins on the phone changing my Package and my Phone to 02 . Virgin send an engineer out , no idea why , just that they are crap. Tonight some programs can be viewed on Catch Up and others I can’t. Engineers are working in area Joke.

  • totteringby
    Scotch Mist 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🇪🇺 (@totteringby) reported

    @virginmedia No issues reported for phoneline

  • jasongorman
    Jason Gorman (@jasongorman) reported

    My @virginmedia Internet connection disappeared about 6 hours ago. It drops out almost every day. They won't respond to this because they know it happens and have no interest in fixing it. I'm on my back-up Vodafone 5G connection, again. I'd call support, but they've never helped

  • Mariam48303539
    Mariam (@Mariam48303539) reported

    @virginmedia I have spent the last 4 hours trying to cancel my contract. I spent an hour & half waiting on the phone, then got cut off. Then got onto WhatsApp, was offered a deal that’s actually more expensive than the higher one that my current contract will rise to in 2 weeks.

  • clenchingduke
    CLENCHINGDUKE👑 (@clenchingduke) reported

    Sorry gang, stream wasn't great.. @virginmedia went down 4 times tonight. Shocking, I know. #virginmediadown #virginmedia

  • CatThunder
    Catherine Hughes (@CatThunder) reported

    @virginmedia I’ve not managed to speak to a person, just wasted time on the text ‘service’ so no communication at all. It’s probably the most frustrating and terrible waste of time ‘service’ I’ve ever known.

  • sarahcumberland
    sarah cumberland (@sarahcumberland) reported

    @virginmedia is there a problem with you payment phone line??

  • Madmagsparky
    Sparky (@Madmagsparky) reported

    @virginmedia hi how long does it normally take for Internet services to return after moving home as I have installed at 8pm tonight and as of 10:38pm it is still not working