Virgin Media Outage Report in Carnforth, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carnforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Carnforth, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Wi-fi | |
| Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carnforth, England
Latest outage, problems and issue reports in Carnforth and nearby locations:
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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Michelle Cobley
(@michelle_cobley) reported
from
Halton, England
@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Ichris1965) reported
@virginmedia Are you lot taking the p there is a complaint about your teams handling and lies, then the **** poor customer service and total ignorance oof @virginmedia to sort issues of there own doing , what’s the txt crap you are now sending , get Branson to call me
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Ash J Power
(@AshJPower) reported
@virginmedia trying to cancel my services as moving house and don’t need it in next place. Tried using the chat on Tuesday and no one replied. Just called and eventually got passed to a department that’s not even open until 9:30, so was hung up on. I just want to cancel 😡
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Michelle Ooi
(@ooiwx) reported
@virginmedia Hi , things were still slow this morning before I left for work. Website still thinks there isn’t any problem with the connection. A few of my neighbours in the area are also having the same issue
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Helen Chapman
(@Helenbl1) reported
@virginmedia @virginmedia I spent 4 hours on a WhatsApp chat yesterday with your complaints line trying to determine whether there is an alternative solution to what is currently being proposed but the person/bot I was speaking to did not even acknowledge the question I was asking
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maggie burns
(@maggiejet) reported
@virginmedia It was not down to being ‘unsuccessful’ following high demand. It was because your app wasn’t working! Apologies don’t cut it.
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DustyFlapdragon
(@DustyFlapdragon) reported
@virginmedia Not entirely sure what it is you want me to show you. When I go through the process of checking the line it then asks me to login and then tells me that my devices either have interference or poor connection. Then if I continue it tells me to move the router (I can't)
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Paul Flynn
(@PaulFly79706600) reported
@virginmedia have pressed the options for home move. On call for 30 minutes waiting for answer. Is this normal ? Would be nice if you knew where you are in the queue. Moving to new house and can’t get Virgin in that area. So just need to stop the service into the old home pls.
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David Hamill
(@DavidHamill11) reported
@virginmedia I am watching the man city match at 1230 got friends over for a birthday celebration as long as its fixed by then if not I'll dump the hub etc in bin and cancel contract immediately.
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sophie
(@sophieholmes_) reported
from
Horley, England
@virginmedia can you confirm what the issue is with wifi in the RH6 area please?
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Jason D
(@jay_j79) reported
@virginmedia The complaint was about the fact one of your engineers at the time, whilst I was at work, went on my property, disconnected my cables and then left without re connecting, why the complaint? There was nothing wrong with my broadband, no job request nothing.