Virgin Media Outage Report in Carnforth, Lancashire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Carnforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnforth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Carnforth, England
The most recent Virgin Media outage reports came from the following cities: Morecambe, and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe
|
Total Blackout | 7 days ago |
|
Lancaster
|
Total Blackout | 19 days ago |
|
Morecambe
|
Internet | 2 months ago |
|
Lancaster
|
Internet | 3 months ago |
|
Lancaster
|
Wi-fi | 4 months ago |
|
Morecambe
|
TV | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carnforth, England
Latest outage, problems and issue reports in Carnforth and nearby locations:
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Emma (@Emmalouh501) reported from Halton, England@virginmedia I’m constantly just being passed from pillar to post. Not one person has taken any ownership of trying to solve this issue.
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darren gotham (@DarrenGotham) reported from Halton, England@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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Andrew Murray (@frogboyflips) reported from Halton, England@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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darren gotham (@DarrenGotham) reported from Halton, England@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Emma (@Emmalouh501) reported from Halton, England@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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EverydayKnitter (@EverydayKnitter) reported from Halton, England@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Robin (@Robin1989) reported from Halton, England@virginmedia is #virginmedia internet gone down again. Wa5 area.
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Emma (@Emmalouh501) reported from Halton, EnglandNo WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.
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Emma (@Emmalouh501) reported from Halton, England@virginmedia No I don’t. WiFi is off again though. We had one night reprieve then back to the usual pile of garbage.
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@andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, EnglandOK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Emma (@Emmalouh501) reported from Halton, EnglandAnother evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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Emma (@Emmalouh501) reported from Halton, England@gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!
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KateCap ❤️ (@Kate223110) reported from Halton, England@virginmedia Wired connection never worked. I’m wanting to cancel
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Emma (@Emmalouh501) reported from Halton, England@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Emma (@Emmalouh501) reported from Halton, England@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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@andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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Michelle Cobley (@michelle_cobley) reported from Halton, England@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Jones (@HM_Jonesy) reported@virginmedia The first call on Saturday they first said I'd have to buy a new cable from a shop, after explaining it's not a cable I can just go and buy they said they would raise a complaint with the "live manager" and they would contact me. Today I was told they don't supply those cables.
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Mary McNulty (@McMaystay23) reported@virginmedia I was trying my call, but your staff on customer service are awful. I have now followed this up by this tweet and email
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Saley #BSHLOUT (@saley1984) reported@virginmedia I’m not calling again it’s a waste of time. They sent us a new hub even though that was working and we need a new tv box that’s been the problem. I haven’t got time to sit on the phone for hours, just pointless
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Andy Dellar (@AndyDellar) reported@AmaliaGrassi1 @virginmedia Awful isn't it
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Lordylord (@Lordylord) reported@virginmedia Yes, it’s shown that there have been network issues for a few days now
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iamCStlouis (@IamCStlouis) reported@virginmedia is an unprofessional service. Making all my payments on time. Customer service offer help but very dishonest. Won’t allow me to speak to a manager
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David Petherick | LinkedIn Profile Doctor is In. (@petherick) reported@virginmedia To be frank, I'm losing the will to persevere with this. It's such a simple request. My time is valuable, and dealing with this has been a complete waste of my time. Thanks for your help here, no thanks for anything elsewhere.
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rob matchett (@robmatchett) reported@virginmedia I have managed to, it’s more a point that your call centre staff are a disgrace and 100% wouldn’t recommend using your service to anyone based on this
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Lee Brooks (@leemathewbrooks) reported@virginmedia Hi there, I’m trying to upgrade to a Hub 5 to properly take advantage of the Gigabit connection I’m paying for. The hub swap page directs me to call your team, but when I do they’re unable to help. Any ideas? Thanks! Lee
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craig 🇬🇧 (@craigmc1872) reported@virginmedia can you send me link to request new remote control, link on website doesnt work