Virgin Media Outage Report in Carnforth, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carnforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Carnforth, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
Internet | |
| Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet | |
| Morecambe |
Internet | |
| Lancaster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carnforth, England
Latest outage, problems and issue reports in Carnforth and nearby locations:
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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Michelle Cobley
(@michelle_cobley) reported
from
Halton, England
@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
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Emma
(@Emmalouh501) reported
from
Halton, England
No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Culligan
(@patrickculligan) reported
@virginmedia Broadband down in RG42 and your service checker also not working. Can you find out why please?
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Emily Robinson
(@Emsroboson) reported
@virginmedia WiFi down RG5 and service page is down
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Stuart OHara
(@75oharas) reported
@virginmedia any information on problems right now, the service status page isn’t loading and down detector shows lots of reports of problems
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Chris
(@chrisofscotland) reported
@virginmedia that’s the broadband back down again. Ran a test to see if there’s an issue, intermittent fault. Told to wait 24hrs before raising a ticket for a technician. What a Mickey Mouse approach to customer service. I’m losing business because of these incessant faults. Time to terminate
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Jamie Hodder
(@Jamie_Hodder21) reported
Virgin Media down in most of Reading it seems. Sort it out @RRfc85
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SeniorPingDong
(@TheRealDeadHead) reported
@virginmedia how broadband is down do you know how long this is going to last since me and my partner work from home?
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FIATPauper
(@CV_Tw33ts) reported
@virginmedia @timofnewbury RG41 down also.
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Manglesh
(@manviz3d) reported
@virginmedia internet is down RG1 6LU. How long to get it back? It was not informed.
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Adaobi
(@DobisMuted) reported
And judging from all the tweets, @virginmedia the outage is affecting all RG postcodes, so your usual costumer service response won't work.
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Chris Mills
(@chrmills) reported
@virginmedia virgin connection down, and I can't register for a refund because the tool to report problems is down too. You having a bad day @virginmedia ?