Virgin Media Outage Report in Carnforth, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carnforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carnforth, England
Latest outage, problems and issue reports in Carnforth and nearby locations:
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Luc
(@JessicaLuc4) reported
@virginmedia am having connection issue in the south east area, is the sever down
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Aileen Dungey
(@aileen_dungey) reported
@virginmedia our tv and broadband have both gone down today. We’ve been on to customer services, carried out various checks and an engineer is needed. The earliest you can get anyone to us is the 30th, I understand life is very difficult but please help a desperate mum out 🙏🏻🙏🏻🙏🏻
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Eldini
(@ElDiabloPancake) reported
@virginmedia 4 days speaking to countless people. A cable that should have been in your self installation kit wasn't there. Thought I'd finally got it agreed last night only for your team to claim ignorance and back track. Why can't anyone help with such a simple request???
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OptimusD
(@Optimus_D_) reported
@virginmedia Service down in area 20 twice recently, fixed by 23:30 tonight!? What’s going on.
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Simon Turner
(@simpology81) reported
@virginmedia Erm, OK. I don't have a device connected like that and to be honest not sure how I would go about it. Now we are are tier 4, I can't even get anyone round to help with it!
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Michael Tudor
(@MichaelTudor14) reported
@virginmedia I see kids of drops on the error logs. When I phone virgin media I am told you are aware of issue and are working on it. Can I get the incident id. I have sent intermittent internet for days.
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n
(@nabillmiahh) reported
@martinwratten @virginmedia I’m in the RH15 area and mine is down too, resetting the router does nothing.
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Charlotte Ankers
(@CharlotteAnkers) reported
@virginmedia how do I escalate a complaint to the ombudsman? Shocking service and wish I hadn't upgraded! Call centre fobbed me off and promised a call back. I've never been called back and now received a letter to say my complaint has been closed?
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Michael
(@Hiro1984UK) reported
@virginmedia Your Essential Broadband (Universal Credit) application form is *still* broken, despite customer services saying that fixing it would be a priority. This means I still can't apply for it, and am now being issued massively increased bills. A little help, please?!
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Pink Giraffe Party
(@PinkGiraffePty) reported
@virginmedia The guy on the phone ran a test and it was very slow. How do i get a new hub/router sent out?