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Virgin Media outages and service status in Halton, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Halton, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jul 12, 1:43 PM GMT+1.
  • 100% Internet (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Halton, England

The most recent Virgin Media outage reports came from the following cities: Lancaster.

CityProblem TypeReport Time
Lancaster Internet 5 days ago

Nearby cities with recent reports

Lancaster

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • Robin1989
    Robin (@Robin1989) reported from Halton, England

    @virginmedia is #virginmedia internet gone down again. Wa5 area.

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England

    @virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??

  • colette_squiz
    ✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England

    @GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

  • JuliaMarmo
    Julia Marmo (@JuliaMarmo) reported from Fleetwood, England

    @virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.

  • TC6112
    Tim Cross (@TC6112) reported from Middleton, England

    @virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.

  • Jenniboyd2510
    Jen ✨✨ (@Jenniboyd2510) reported from Middleton, England

    So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair

  • Kate223110
    KateCap ❤️ (@Kate223110) reported from Halton, England

    @virginmedia Wired connection never worked. I’m wanting to cancel

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’ve called 7 times in just over a week. Pitiful service.

  • onjoelp
    Joel Procter (@onjoelp) reported from Lancaster, England

    @virginmedia ur internet is so bad! I hate u so much!

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.

  • AckersStorm
    Chris Atkinson (@AckersStorm) reported from Halton, England

    @virginmedia is broadband still down?

  • DavePARA_MEDIC
    Dave “Benny” Bentley (@DavePARA_MEDIC) reported from Bolton-le-Sands, England

    @virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping

  • andrewmolyneux
    @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    @virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)

  • apocolypse2015
    pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England

    @virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MrZacJamesB
    Mr B’s History (@MrZacJamesB) reported

    @virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?

  • LordCornelius2
    LordCornelius (@LordCornelius2) reported

    Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

  • Ash_GW
    Ash (@Ash_GW) reported

    Oi @virginmedia yer service is awful. What am I paying you for when I'm having to now watch the game on mobile data? Wastemen

  • ASoria34455
    Alicia Folge (@ASoria34455) reported

    @virginmedia @virginmedia how can you leave customers without access to internet for days in 2026? I just came back from South America & when we had a problem it was fixed within the hour, you really can’t do better?

  • elainerust
    Dr Elaine Rust (@elainerust) reported

    @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

  • William_fleet_
    Will (@William_fleet_) reported

    @upmyallie This is why my mum left Virgin Media and went over to Vodafone; it is so much better, and we never have any issues.

  • Jason29wctb
    jason (@Jason29wctb) reported

    @virginmedia @LDA74 First complaint was made 3/1/2023 and got worse

  • clementfx1
    Molly Gregory (@clementfx1) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • 2124Jim
    james mcgarry (@2124Jim) reported

    @virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.

  • johnmalcolm1970
    John Malcolm (@johnmalcolm1970) reported

    @virginmedia WTF is up with your service lately in PA1? I've logged 309 disconnections in the past week (101 of those in the past day - 439 in month). All I get from your service status page is "Intermittent signal in your area". Is it the weather? Do I need a new hub?