Virgin Media Outage Report in Halton, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Halton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Halton, England
The most recent Virgin Media outage reports came from the following cities: Morecambe, and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe
|
Total Blackout | 7 days ago |
|
Lancaster
|
Total Blackout | 19 days ago |
|
Morecambe
|
Internet | 2 months ago |
|
Lancaster
|
Internet | 3 months ago |
|
Lancaster
|
Wi-fi | 4 months ago |
|
Morecambe
|
TV | 7 months ago |
Community Discussion
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Virgin Media Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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KateCap ❤️ (@Kate223110) reported from Halton, England@virginmedia Wired connection never worked. I’m wanting to cancel
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shaunna hayes (@shaunnahayes) reported from Lancaster, England@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Joel Procter (@onjoelp) reported from Lancaster, England@virginmedia ur internet is so bad! I hate u so much!
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justChris 🏍🇬🇧🏴 (@astlecw) reported from Carnforth, EnglandWalking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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Adam Nutt (@AdamNutt247) reported from Middleton, England@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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pfarri (@apocolypse2015) reported from Kirkby Lonsdale, EnglandSo, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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@andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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justChris 🏍🇬🇧🏴 (@astlecw) reported from Carnforth, EnglandVirgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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darren gotham (@DarrenGotham) reported from Halton, England@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Julia Marmo (@JuliaMarmo) reported from Fleetwood, England@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Dave “Benny” Bentley (@DavePARA_MEDIC) reported from Bolton-le-Sands, England@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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@andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, EnglandOK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Simon Blakeway (@nomis1974) reported from Middleton, England@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Tim Cross (@TC6112) reported from Middleton, England@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Marshall (@JohntheJudgeEsq) reported@virginmedia The problem that I have at the moment is that your service keeps dropping. 1 minute I’m getting 150 Mb per second, and later on nothing when you change to whoever your optimal provider is.I have rebooted the router on many occasions but it doesn’t solve the problem.
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Katrina Harris MA (@KatHarris42) reported@virginmedia for 7 days I've had intermittent broadband, it's affecting my work. Registered loss of service, your status shows it is broken. Your compensation is full 2 full days of outtage, so will I be refunded. Glad have @EE as mobile contract for back up but shouldnt have to
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Nigel Clark (@NigelClark78) reported@virginmedia It is a big inconvenience as we are dependent on the service for our TV services too. So no TV for the family and members of the family very dependent on the internet for work, coursework etc and our mobile datas are taking a massive hit. Not really acceptable.
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clementp (@clement_palle) reported@virginmedia This is absolutely pathetic service and unacceptable!
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Nicola (@NicolaMcC_04) reported@virginmedia I will call this number - can you confirm why I was given the automated number to start with when it was clear I wanted to report a fault? Whenever I have to contact you guys the service leaves a lot to be desired
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Evan Richards (@richev48) reported@virginmedia Issues as above here- Whatsapp support seemed to continuously loop back to the Bot. Gave up after 5 hours. Error code MA1/15/40 when trying to install 360- what do I need to do pls?
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Sophie (@s0phieshepherd) reported@virginmedia There's no issues in the area, you cancelled our contract (without notifying us) a week earlier than it was supposed to finish, so we're without WiFi and your customer services team refuse to escalate the issue
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Nicola (@NicolaMcC_04) reported@virginmedia can you confirm if there is an issue with wifi in the G67 area? Wifi has been constantly going down every 10 mins since last night which is unacceptable considering people work from home. Cannot get through on the online chat and the service status says no issue
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David Ruddell (@davidruddell) reported@virginmedia Morning, we cancelled our contract last night and have now rec 3 calls and a msg asking why we’re leaving and how you can get us back. I’m flattered but can you stop? What if I say it’s not you it’s me? Will that stop the calls. (Constant price rises didn’t help!!)
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Be sure your sin will find you out 💙 (@journokeith) reported@virginmedia OK. I've clicked through on the link and all I've got is the usual sign in page