Virgin Media outages and service status in Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Halton, including 2 direct reports.
- The most common problems reported in this area mention TV and Wi-fi.
- The most recent signal from this area was received May 14, 12:03 PM GMT+1.
- TV (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Halton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Halton, England
The most recent Virgin Media outage reports came from the following cities: Morecambe, and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe
|
TV | 2 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.
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darren gotham (@DarrenGotham) reported from Halton, England@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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Emma (@Emmalouh501) reported from Halton, England@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.
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justChris 🏍🇬🇧🏴 (@astlecw) reported from Carnforth, EnglandWalking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪 (@Ampslave) reported from Middleton, EnglandNot a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia They said there were several similar faults in my area all with intermittent connection issues.
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Glenn Pegden (@GlennPegden) reported from Middleton, England@virginmedia @_Freakyclown_ Hey @rikbarker to add to your service woes, it looks like @virginmedia also store your password in plain text and assume postal mail is secure #facepalm !
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia But happy to take my money and provide crap services right. Hardly seems fair that.
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Julia Marmo (@JuliaMarmo) reported from Fleetwood, England@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Adam Nutt (@AdamNutt247) reported from Middleton, England@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Emma (@Emmalouh501) reported from Halton, EnglandAnother evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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Emma (@Emmalouh501) reported from Halton, England@virginmedia No I don’t. WiFi is off again though. We had one night reprieve then back to the usual pile of garbage.
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pfarri (@apocolypse2015) reported from Kirkby Lonsdale, EnglandSo, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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Andrew Murray (@frogboyflips) reported from Halton, England@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maddie 🇬🇧🇮🇱 🇺🇸 (@Maddie65724316) reported@motionroy @virginmedia @LSquad17045 Is this in London area I have same problem
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Steve Barnes (@Barnsey02) reported@virginmedia everything is falling apart. Can only watch BBC1 and recordings Most annoyingly can’t watch Giro. Your website claims I don’t exist but of course you continue sending your bullying messages telling me I need to update to an inferior box about which you have ignored my complaint
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Alan Jones (@TrickyAlan) reported@virginmedia Suggest an urgent service update on MyVirgin app and website as well which currently has no info whatsoever. Not everyone uses twitter/X.
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NickM (@nick_mw25) reported@virginmedia what's going on? TV service completely broken...
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia I look forward to the money off the bill for the issues.
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Gameplay Videos (@GameplayVideos8) reported@virginmedia Virgin Media goes DOWN for thousands of users across UK with 'all channels pixelated' in TV outage not good on my to
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Steve (@stevebristoluk) reportedVirgin Media is down so can't watch TV..
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Richard Veale Bult 🇨🇦 🇬🇧🇪🇺🇵🇸🕊️ (@richardVB70) reported@virginmedia @SILENCEuk Having trouble here on nearly every channel. Broadband ok.
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GCal66 (@GCal66) reportedWhat’s happening @virginmedia your service is pixelated on all channels across the UK, is there a problem?
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Ally (@Allybally_21) reported@virginmedia is there an issue with TV services in the FK3 area? Service status is not available on the app