Virgin Media Outage Report in Halton, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Halton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Wi-fi | |
| Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪
(@Ampslave) reported
from
Middleton, England
Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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James
(@JamesUHMB) reported
from
Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
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Jen ✨✨
(@Jenniboyd2510) reported
from
Middleton, England
So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Goodall
(@jongoodall) reported
@virginmedia Hiya. Yeah I saw your replies to other people so tried that first before messaging. The odd outage here and there is understandable, but for it to be completely out since last night is unusual hence why I wondered if this is something affecting my area
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Alan Bontoft
(@CyclinAl) reported
@virginmedia a whole week without Broadband, TV and Phone and now I'm told I have to wait until next week following a failed repair! Unacceptable levels of service I would be sacked for in my own work!!!
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Jumpilas
(@Jumpilas) reported
@virginmedia terrible service. Lighting fast broadband is a lie!! Have had no internet for 3 days for engineer then to come out and say that he can't do anything!! Shocking service!! I would not recomment virgin to anyone!!!
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Daniel Thomas
(@DanielThomasGB) reported
@virginmedia yet another fault in E10! This is beyond frustrating! Sort out your service in e10 ASAP this is not acceptable. Your should be giving everyone in E10 a full refund for this month!
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Jon Goodall
(@jongoodall) reported
@virginmedia Just called it and it said there was no known issues. I’m just baffled as to why my hub has stayed flashing green non stop since the outage
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ROB Cahoot Creative
(@RobCahoot) reported
So another day with dismal to no internet from @virginmedia Status still says ‘no known issues’… but 2 engineers now,after some faffing about, rather sheepishly admit there is an issue!? Today’s chap said 5 working days to fix! That sounds like an issue to me @virginmedia
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Shannon Wiseman
(@swiseman04) reported
@virginmedia Yes I have seen that guidance. But there is still nothing you can do with that guidance. I have tried to email, and chat online but no one responds. Is there a form I can just fill in? It’s getting very frustrating. If not I’ll just cancel.
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milly @ new to ac twt!
(@islekittenpaw) reported
@virginmedia roaming isn't working with a uk sim in denmark, cut off suddenly about half an hour ago for no reason. I have data and my roaming is turned on. I changed nothing between it being available and it being broken. Is it down?
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𝚈𝚊𝚜 𝙱𝚊𝚗𝚔𝚜
(@yasbanks) reported
@virginmedia It says today at 12.20pm… but the same issues keep occurring everyday
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Andy_J_C
(@Andy_J_C) reported
@virginmedia hey, I can't access email at the mo "Connection Error. The service is not available right now" When will this be fixed? Thanks.