Virgin Media Outage Report in Halton, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Halton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Lancaster and Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet | |
| Morecambe |
TV | |
| Morecambe |
Internet | |
| Morecambe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Thomas
(@Tomo_CPT) reported
@virginmedia worst customer service experience told last week to leave the mobile service as coverage is poor in my area now told only media deal I can have has to have a sim deal or go up 50% (spot the irony) 🤯
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Kim
(@yoitskimpoy) reported
@virginmedia Maybe fix all the connections? What happened to this company? It went downhill!! My mobile data is faster than my virgin media internet.
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Sid
(@sid99981) reported
@virginmedia Hello! He is in Guernsey but it's an Irish number and dialling code. Not had any problems until now
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Craig Saunders
(@CraSaunders) reported
@virginmedia Which only confirms my post. Poor customer service. I will be logging a complaint to OFCOM regarding this matter
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Nightfrogs 🇪🇺
(@OLI170) reported
@virginmedia Issue was resolved after very helpful and knowledgeable engineer came (Pete 63042). Hub 3 was the issue and was replaced. Thanks
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Tycho Security
(@TychoSecurity) reported
@virginmedia I've sent you a link to the post codes in Bromsgrove, that is as much use as part of my postcode. I've let you know, I've told you Bromsgrove and you have a problem if you look at Facebook as there are loads of complaints, I assume about the same guy.
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Mark McMenamin
(@markmc3680) reported
@VirginMediaIE Today Discovery announced that they are scrapping the CNN+ streaming service, can you confirm if the channel will be returning to Virgin Media, it is still available on Sky and when you removed the channel you cited that this was being done because of CNN+?
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Jordan Hall
(@JordanHall_dev) reported
@virginmedia Apprently all OK. But I swap to leaseline and it's no issue.
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Jon Champ
(@Champy1973) reported
@amy_clare95 @virginmedia What should you be getting? 50 ish is ok if it's a steady 50.. I have 350mb so most things are fine. What people forget is most stuff is server and only as good as it. Streams can be ****