Virgin Media Outage Report in Halton, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Halton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Wi-fi | |
| Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
-
Glenn Pegden
(@GlennPegden) reported
from
Middleton, England
@virginmedia @_Freakyclown_ Hey @rikbarker to add to your service woes, it looks like @virginmedia also store your password in plain text and assume postal mail is secure #facepalm !
-
Jen ✨✨
(@Jenniboyd2510) reported
from
Middleton, England
So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
-
Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄
-
Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
-
justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
-
Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)
-
Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
-
Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia They said there were several similar faults in my area all with intermittent connection issues.
-
Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia But happy to take my money and provide crap services right. Hardly seems fair that.
-
Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
-
shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
-
Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia Engineer was at my house yesterday who tested all equipment. He said everything was as it should be and there was no fault at my end. I’m asking you to fix this please and if you can’t, be honest with me and let me change to a provider who can give me a stable internet connection
-
justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
-
Nat Wallbank
(@natwallbank) reported
from
Lancaster, England
Considering cancelling my @virginmedia order before I've even been connected. All signs point to a lack of connectivity and a painful support experience that I could really do without right now.
-
Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.
-
James
(@JamesUHMB) reported
from
Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
-
Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
-
𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪
(@Ampslave) reported
from
Middleton, England
Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
-
Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.
-
Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
bob bennell
(@BobBennell) reported
@virginmedia currently no tv or broadband at PL7 4HR can you advise if there is a problem
-
Ff
(@Ff44582807) reported
@virginmedia Hence my original problem. The customer service is terrible over the phone and I cannot complete the cancellation with an automated system.
-
Paul T
(@Barchiller42) reported
@O2 @virginmedia .. how come i never got an acknowledgment of my last 3 entries to the #VoltMe @VirginMedia ?? O2 Competition ??
-
George Grigg
(@Girthire) reported
@virginmedia Thank you. If only you'd stop trying to take money that isn't yours, we wouldn't have to go through this every couple of weeks! Thought it would be over when you agreed to terminate the contract, yet here we are
-
Lee Diggens
(@LeeDiggens) reported
@virginmedia We booked for 3 TV boxes, installer was instructed only 2. Then we were left with intermittent Internet after the installer said there was an issue with the phone line, yet tech support stated an issue with the local area, contrary to what your website was reporting.
-
Roisin Dunne
(@roisindunnex) reported
@virginmedia I have been speaking to your customer service team vis whats app but they haven’t been able to help me hence why I have reached out on here
-
Gary murray
(@tamngaz220717) reported
@virginmedia @SpotifyUK So over a year of my tv Channels not working prop going all pixal I paid for an upgrade and got new remotes which I was promised would fix this guess what it hasn’t it’s worse and I can’t even speak to anyone as it’s automated and cuts you off so not great is it
-
George Grigg
(@Girthire) reported
@virginmedia That doesn't tell me how to raise an SAR. Do I need to contact the Information Commissioner's Office? I think I might lodge a complaint with them... Do you remember the fines for breach of GDPR?
-
Paul Jefferies
(@pauljeff58) reported
@virginmedia happy to order BB but your 6 emails don’t have links that work, your system is not working, Sky looking a good alternative!
-
Carmen Hunt
(@huntcl77) reported
@virginmedia We were told Friday we need a cable repull, Friday we were told it would happen Monday. Yesterday told it would be 21st. A totally appalling wait time. BT or sky never left me this long.