Virgin Media Outage Report in Halton, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Halton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet | |
| Morecambe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪
(@Ampslave) reported
from
Middleton, England
Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Jen ✨✨
(@Jenniboyd2510) reported
from
Middleton, England
So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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James
(@JamesUHMB) reported
from
Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan B 🇻🇨 🔥
(@BryanB_LFC) reported
@virginmedia hello virgin, my remote is not connecting to my TiVo box, can you help? Thanks
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*Hanage*
(@MietzieK) reported
@virginmedia No its completed but the problem still remains unsolved. My internet gets cut so often it was every 30sec this afternoon, its a joke!
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lee danysz
(@leedanysz) reported
@virginmedia shocking service today. Been on chats, WhatsApp, voice class and still waiting for someone to respond to me.
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Duncan Gray
(@uniqueproudman) reported
@virginmedia absolutely shocking been trying to ring all day 😲 no out of hours support which means no Internet 🤬🤬 this contract needs to hurry up and end the sooner the better 🤬
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Audrie Moorhouse
(@Auds40) reported
@virginmedia I rang Xmas eve n told I would get call back that day, or Boxing Day. No call. Letter sent 10th Jan. Call from virgin 17 jan about my Xmas eve complaint. Nothing from my letter
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Richard Bunkham
(@RichardBunkham) reported
@virginmedia 28 days to reply @virginmedia after all I was only on the phone for two hours #CustomerService at its best ? Thanks for your help?! Would never recommend @virginmedia The worst customer service imaginable
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Laurie
(@xLawreex) reported
"Hello my contract is due to finish early May do me a deal on the gig 1 package or I'm going elsewhere" "So you would like to cancel your contract with us?" Thanks @virginmedia but I'm tired of dealing with your "agents" Hello @BT
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Stuart Hilton
(@hilton955) reported
@virginmedia Virginmedia are awful
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Lorraine
(@RaineMaker888) reported
@trikileaks @Virgin @virginmedia Yes I was told the same.....in a meeting would call you after. Poor buggar's still at it it would seem!
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John
(@CarlitosUIO) reported
@virginmedia @AdeleAccess Where’s Adele? Very bad she wasn’t in The Grammy’s 😡😡😡