Virgin Media outages and service status in Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Halton, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Halton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Halton, England
The most recent Virgin Media outage reports came from the following cities: Morecambe, and Lancaster.
Community Discussion
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Virgin Media Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)
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justChris 🏍🇬🇧🏴 (@astlecw) reported from Carnforth, EnglandWalking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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Michelle Cobley (@michelle_cobley) reported from Halton, England@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
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darren gotham (@DarrenGotham) reported from Halton, England@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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pfarri (@apocolypse2015) reported from Kirkby Lonsdale, England@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Emma (@Emmalouh501) reported from Halton, England@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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darren gotham (@DarrenGotham) reported from Halton, England@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Emma (@Emmalouh501) reported from Halton, England@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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Julia Marmo (@JuliaMarmo) reported from Fleetwood, England@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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shaunna hayes (@shaunnahayes) reported from Lancaster, England@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Robin (@Robin1989) reported from Halton, England@virginmedia is #virginmedia internet gone down again. Wa5 area.
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Dave “Benny” Bentley (@DavePARA_MEDIC) reported from Bolton-le-Sands, England@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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@andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia But happy to take my money and provide crap services right. Hardly seems fair that.
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia They said there were several similar faults in my area all with intermittent connection issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie Humphries (@RobbieH1972) reported@Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll
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Arron Clinkscales (@Clinkyboy67) reported@virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY
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Lynne (@lynne_thomson2) reported@virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!
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mark teasel💙💙💙 (@Mteasel67) reported@virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔
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GeekyHairyBestia (@GeekyHairy) reported@virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this
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Drackard (@Drackard) reportedVirgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.
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James Prosser (@buzzkilljames) reported@virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?
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Jackson (@shadd4p) reported@Kirsty_x85 @virginmedia it's just a leaflet you retard.
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Nick Caville (@caville) reported@virginmedia Since your O2 merger, your website has been absolute dogshite. Can't view bill, can't cancel, nothing loads etc. Nice work!
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Tommy Tinkler (@TinklerTommy) reported@miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.