Virgin Media outages and service status in Halton, England

Problems in the last 24 hours in Halton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halton, England

The most recent Virgin Media outage reports came from the following cities: Lancaster.

City	Problem Type	Report Time
Lancaster	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

• 
  darren gotham (@DarrenGotham) reported 2 minutes ago from Halton, England

  @virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??

• 
  Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported 2 minutes ago from Halton, England

  @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

• 
  shaunna hayes (@shaunnahayes) reported 4 minutes ago from Lancaster, England

  @virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently

• 
  Emma (@Emmalouh501) reported 8 minutes ago from Halton, England

  No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.

• 
  Emma (@Emmalouh501) reported 8 minutes ago from Halton, England

  @virginmedia I’m constantly just being passed from pillar to post. Not one person has taken any ownership of trying to solve this issue.

• 
  pfarri (@apocolypse2015) reported 15 minutes ago from Kirkby Lonsdale, England

  So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??

• 
  Tom Walsh (@tomwalsh77) reported 16 minutes ago from Lancaster, England

  @virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)

• 
  Jase Whelan (@WiJayWhelan) reported 17 minutes ago from Halton, England

  @virginmedia Still down

• 
  Tom Walsh  (@tomwalsh77) reported 27 minutes ago from Lancaster, England

  @virginmedia They said there were several similar faults in my area all with intermittent connection issues.

• 
  EverydayKnitter (@EverydayKnitter) reported 28 minutes ago from Halton, England

  @KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too

• 
  Nat Wallbank (@natwallbank) reported 32 minutes ago from Lancaster, England

  Considering cancelling my @virginmedia order before I've even been connected. All signs point to a lack of connectivity and a painful support experience that I could really do without right now.

• 
  Emma (@Emmalouh501) reported 34 minutes ago from Halton, England

  @gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!

• 
  Robin (@Robin1989) reported 35 minutes ago from Halton, England

  @virginmedia is #virginmedia internet gone down again. Wa5 area.

• 
  Tom Walsh (@tomwalsh77) reported 38 minutes ago from Lancaster, England

  @JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.

• 
  Michelle Cobley (@michelle_cobley) reported 39 minutes ago from Halton, England

  @virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡

• 
  justChris 🏍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@astlecw) reported 48 minutes ago from Carnforth, England

  Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡

• 
  Chris Atkinson (@AckersStorm) reported 48 minutes ago from Halton, England

  @virginmedia is broadband still down?

• 
  Tom Walsh (@tomwalsh77) reported 51 minutes ago from Lancaster, England

  @ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

• 
  Dave “Benny” Bentley (@DavePARA_MEDIC) reported 52 minutes ago from Bolton-le-Sands, England

  @virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping

• 
  Emma (@Emmalouh501) reported 54 minutes ago from Halton, England

  Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leon Fear (@LeonFear) reported 3 minutes ago

  If I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!

• 
  LordCornelius (@LordCornelius2) reported 3 minutes ago

  Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

• 
  Ben Grant (@MrBenGrant) reported 4 minutes ago

  @virginmedia we are so done with you when our contract ends, barely a month goes by with outages and reliability issues! £73 a month you would expect top speeds and super reliability. Sadly not.

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 6 minutes ago

  @virginmedia broadband down again third day in as many weeks it's becoming an unusable service you have my messages from last time

• 
  Pxrac (@Pxrac1) reported 6 minutes ago

  @Doki_R6 @Ambi_R6 If ur looking for a good fibre company in Scotland I would say Virgin Media, I was with EE and legit had barely 20 mb down and now I have 1gb down and like 500 upload maybe more.

• 
  Ali@Makely (@MakelyStudio) reported 12 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  Callum 🪷 (@__Callum28) reported 14 minutes ago

  I cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet 👍

• 
  JR (@Dadyougeek) reported 14 minutes ago

  Being told by the customer service team at @virginmedia that if I’m not happy I can cancel my contract after being on hold for an hour and no internet for a week! Oh the joys

• 
  Stephen Hampson (@StephenHampson) reported 16 minutes ago

  @virginmedia Do better for your customers. Take the feedback on board and amend your help pages to include the streaming box. Walk in our shoes and think how you feel when a big company treats you like dirt and still takes your money without a problem.. but you won't .

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 17 minutes ago

  @virginmedia yet again broadband down again this is getting ridiculous i pay enough each month and now its getting a joke how many times a week broadband down