Virgin Media outages and service status in Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Halton, including 0 direct reports.
- The most common problems reported in this area mention TV and Wi-fi.
- TV (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Halton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Halton, England
The most recent Virgin Media outage reports came from the following cities: Morecambe, and Lancaster.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
-
Glenn Pegden (@GlennPegden) reported from Middleton, England@virginmedia @_Freakyclown_ Hey @rikbarker to add to your service woes, it looks like @virginmedia also store your password in plain text and assume postal mail is secure #facepalm !
-
KateCap ❤️ (@Kate223110) reported from Halton, England@virginmedia Wired connection never worked. I’m wanting to cancel
-
Andrew Murray (@frogboyflips) reported from Halton, England@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
-
Tom Walsh (@tomwalsh77) reported from Lancaster, England@JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄
-
Julia Marmo (@JuliaMarmo) reported from Fleetwood, England@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
-
pfarri (@apocolypse2015) reported from Kirkby Lonsdale, EnglandSo, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
-
Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia They said there were several similar faults in my area all with intermittent connection issues.
-
-
𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪 (@Ampslave) reported from Middleton, EnglandNot a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
-
Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
-
Emma (@Emmalouh501) reported from Halton, England@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
-
shaunna hayes (@shaunnahayes) reported from Lancaster, England@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
-
Emma (@Emmalouh501) reported from Halton, England@virginmedia I’m constantly just being passed from pillar to post. Not one person has taken any ownership of trying to solve this issue.
-
EverydayKnitter (@EverydayKnitter) reported from Halton, England@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
-
Emma (@Emmalouh501) reported from Halton, England@virginmedia No I don’t. WiFi is off again though. We had one night reprieve then back to the usual pile of garbage.
-
Tom Walsh (@tomwalsh77) reported from Lancaster, England@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
-
Simon Blakeway (@nomis1974) reported from Middleton, England@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
-
darren gotham (@DarrenGotham) reported from Halton, England@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
-
Michelle Cobley (@michelle_cobley) reported from Halton, England@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
-
Emma (@Emmalouh501) reported from Halton, England@virginmedia I’ve called 7 times in just over a week. Pitiful service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Keystonecop (@1030pa) reported@melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem
-
Tom Penfold (@tommyplop) reportedAwful service from @virgin media again
-
Malcolm Sillick (@Malcolm_Sillick) reported@London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!
-
Hg (@5555501z) reported@virginmedia Anyone else getting bad pixilation on itv2 atm
-
Poli 🤌 (@CryptoPoli) reported@richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!
-
stelz✨🇬🇭 (@stelz_o) reported@virginmedia We have! We even got a text Message today saying service has been restored, yet I still am not able to work from home fully.
-
Fergal Hickey (@fergal_hickey) reported@VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead
-
andrhay (@andrhay12) reported@virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00
-
Callum Fludgate (@fludgate1) reported@virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!
-
Ollie McManus (@OliverGMcManus) reported@virginmedia I have raised a complaint and they haven't addressed it for me.