Virgin Media Outage Report in Middleton, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Middleton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Wi-fi | |
| Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton, England
Latest outage, problems and issue reports in Middleton and nearby locations:
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Thompson
(@P_A_Thompson) reported
@virginmedia @O2 How about a better mobile signal?
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**** Dixon
(@jinxs67) reported
@tipper_rob @virginmedia Product is great, but customer service appalling. Looking like heading that way as well as not worth the hassle with them.
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DP
(@dava51) reported
@virginmedia I spent days on the phone with various agents who don't have a scooby doo what the left or right hand is doing ,I strongly suggest you don't go within a country mile of @virginmedia they are a night mare to deal with there customer service is shocking. 2/2
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Baxy
(@Baxy2001) reported
from
Wigan, England
@virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.
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Lucid Luke
(@Luke_Dutton57) reported
@virginmedia Just called the number, apparently I should be able to get service again within 19 hours hopefully
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DP
(@dava51) reported
@virginmedia keep sending me bill's for a service I know longer have with them and no longer have there equipment to use there service TV phone and broadband, they sent out boxes and requested the equipment be sent back to them which I have complied with .1/1
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Steph.
(@stephwales_) reported
@virginmedia Thank you so much for this. Its an issue in the street that's been left to fester, corroded kit and water damage, so it's gone to the network team I think he said, Chris the engineer said should be here Monday latest and then he's coming back out but until then no TV access.
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Phil Spatcher
(@molealmighty) reported
@virginmedia tried all the usual stuff and would not contact you unless I was having real issues. It’s awful that I am made to go through such hoops to deal with lack of broadband, as I said this has gone on for three weeks and not just appeared. Lack of customer service is awful
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Ahmed Arikat
(@arikat73) reported
@virginmedia Hello, I've tried several browsers, but still no joy. If Virgin Media's customer payment portal or account access portal went down, someone would get on it immediately. Why us this portal not getting the same attention?
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Phil Spatcher
(@molealmighty) reported
@virginmedia I have had a look and it doesn’t report issues, post code is GL50 2RW. I say again this has been going on for three weeks and I am tired of rebooting and resetting the router. This is exactly what happened before - rubbish service then too