Virgin Media Outage Report in Middleton, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Middleton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe, Cleveleys and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
TV | |
| Cleveleys |
Internet | |
| Morecambe |
Internet | |
| Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton, England
Latest outage, problems and issue reports in Middleton and nearby locations:
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dizzyuk ♊️⚒
(@Dizzyuk) reported
@Da_Stonerz @virginmedia Was only a temp outage, never long enough for them to compensate my losses, but long enough for them to have cost me money.
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Ian McKeever
(@ianmckeever1969) reported
@virginmedia There’s no point. None of them get it right. The left arm doesn’t know what the right arm is doing. And apparently I’m not even allowed to open a complaint about this??
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Charlotte Allen
(@DeadGirlZombie) reported
@virginmedia we contacted you yesterday to say our WiFi is down! You tell us you can’t get an engineer until Sat! It’s ridiculous! You owe us more then just money off our next bill! We have no tv as have no freeview and have to use our mobile data for that long is unacceptable!
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P Martin
(@1976saint) reported
@virginmedia the internet is down for me in the waterlooville/Denmead area, any idea when you're getting home workers online again? Regards.
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Forx フォックス
(@Forx) reported
@virginmedia been having terrible connection for months now but given the benefit of the doubt. did a BQM last night and it’s shown constant packet loss of 25%+ the whole time. is there a number i can call to skip the “reset your router” talk?
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maria bridges
(@maz92_vr46) reported
@virginmedia what’s going on with the internet, perfect for 11 months, was going to renew but it’s been awful i work from home so need the internet and it’s dropping out several times a day now, also drops out every night at 11pm it’s been rebooted etc and still happens.
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Chris Gerhard 🇪🇺
(@chrisgerhard) reported
@parimalkumar @virginmedia My problem has always been no one will tell you how fast the connection will be. I currently have 200Mb and although they can do faster won’t says they will.
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Richard Worwood
(@RichardWorwood) reported
@vmbusiness please explain how a scheduled capacity improvement outage is acceptable between midnight and 3pm on a Thursday in DA6
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Alastair Horne
(@pressfuturist) reported
My virgin media internet is down, and - though it’s annoying - I’m just so relieved that this didn’t happen yesterday or the day before, when I was running three hour online training sessions.
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Jon
(@samuriinbred) reported
@claudianvm @parimalkumar @virginmedia This. Each time ours comes up for renewal with Virgin I just say we're leaving, they put me through to someone authorised to negotiate and I get it knocked back down to a reasonable amount.