Virgin Media

Virgin Media Outage Report in Middleton, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middleton, Lancashire, England 11/10/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (36%)

    TV (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middleton, England

Latest outage, problems and issue reports in Middleton and nearby locations:

  • andrewmolyneux @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    @virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @virginmedia No I don’t. WiFi is off again though. We had one night reprieve then back to the usual pile of garbage.

  • DarrenGotham darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.

  • WiJayWhelan Jase Whelan (@WiJayWhelan) reported from Halton, England

    @virginmedia Still down

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??

  • EverydayKnitter EverydayKnitter (@EverydayKnitter) reported from Halton, England

    @KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too

  • SamMcCartney Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England

    @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

  • michelle_cobley Michelle Cobley (@michelle_cobley) reported from Halton, England

    @virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡

  • frogboyflips Andrew Murray (@frogboyflips) reported from Halton, England

    @virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.

  • DarrenGotham darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.

  • andrewmolyneux @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’ve called 7 times in just over a week. Pitiful service.

  • AckersStorm Chris Atkinson (@AckersStorm) reported from Halton, England

    @virginmedia is broadband still down?

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    @virginmedia can you help me verify my account - not receiving any emails…

  • Robin1989 Robin (@Robin1989) reported from Halton, England

    @virginmedia is #virginmedia internet gone down again. Wa5 area.

  • Kate223110 KateCap ❤️ (@Kate223110) reported from Halton, England

    @virginmedia Wired connection never worked. I’m wanting to cancel

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tuskspicious Ethan (@Tuskspicious) reported

    @virginmedia yeah there’s no issues right now, but it’s constantly going down in the evenings

  • seenitallbefore charon (@seenitallbefore) reported

    @virginmedia when the majority of Glasgow will be glued to their tv's, your service never fails to let us down😡

  • briblski bee🛸 (@briblski) reported

    @virginmedia it’s saying there’s no issues yet several people and several other places say there’s lots of issues around leeds. it was fine overnight but it’s been bitty for a couple hours

  • Loubyallison Louise Allison (@Loubyallison) reported

    @virginmedia Thanking me for sending back equipment and then wanting to bill me £40 for unreturned equipment! Make your mind up!! Company and customer services are a nightmare

  • tobi79825276 tobi (@tobi79825276) reported

    SHOCK, again virgin media on and off on and off, wtf is this **** @virginmedia

  • cambanator00 cambanator (@cambanator00) reported

    @virginmedia The Internet is still down

  • davidedmunds David Edmunds (@davidedmunds) reported

    @virginmedia still having audio sync issues some months after upgrading to the latest TV box from Tivo, remind me what I pay my money for??? No amount if talking to CS helps either, was supposed to be fixed in January,

  • Neesongirl Fionna Gillan-Foy (@Neesongirl) reported

    @virginmedia Phone line down now as well

  • KhainesKorner Khaine's Korner (@KhainesKorner) reported

    @virginmedia Ok, so after 7pm, it wasn't fixed and said 10pm. After 10pm, it wasn't fixed and said after 10am. Unplugged the modem overnight, went to bed, turned it back on this morning and it had an update! Let it do that and we now have internet. DL speed a little slow, but easter. :)

  • archonix Archonix (@archonix) reported

    @virginmedia my internet is down. your service page claims there are no issues, but I'm seeing a "no RF signal" error on the hub, which can't be the result of anything i've changed, as I haven't changed anything and the signal was just fine yesterday. birmingham B32.