Virgin Media Outage Report in Middleton, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Middleton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Cleveleys |
Wi-fi | |
| Cleveleys |
TV | |
| Lancaster |
Internet | |
| Lancaster |
Internet | |
| Ulverston |
Wi-fi | |
| Lancaster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton, England
Latest outage, problems and issue reports in Middleton and nearby locations:
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Emma
(@Emmalouh501) reported
from
Halton, England
@gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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Michelle Cobley
(@michelle_cobley) reported
from
Halton, England
@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
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Emma
(@Emmalouh501) reported
from
Halton, England
No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@Mentasrose) reported
I don't get a lot of time off but when I do it's without internet as @virginmedia's uptime the past month has been atrocious and the response of "There's no issue detected" is getting old.
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Andrea. 🦋🐝🦋🐝
(@andreajane2012) reported
@virginmedia VERY disappointed , have no wi-fi or TV from 11:30am & a machine message states you’ve found problem but may not be fixed till gone 9pm .. refund expected , your quick to take payments not quick to fix problems , working from home now stopped 🤬
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Jemmy55 🏴 🇮🇱🇬🇧
(@Jemmy551) reported
@virginmedia I spoke to someone on the phone and got the usual pointless bloody excuses. VM was SUPPOSED to have carried out essential maintenance last week, as well as few weeks before that, but of course they didn’t. That’s what has lead to the **** I’ve had to put up with today.
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Jamie Fraser
(@JamieFr93698840) reported
@virginmedia Media hub 5 has been switching itself off for two weeks. Waited 5 days for an Engineer to come. Came out this morning and replaced the router. Worked for 20 minutes and is down again. Customer service says case has been closed and Engineer will come back in 2 days!
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Mrklaw
(@MrKlawUK) reported
@TheLegendOfMart @skytv same here. As a virginmedia customer I'm frustrated by not having access to Sky Atlantic, and Now TV is very poor quality. You have these IPTV pucks already, there are millions of homes that already have TVs not ready to replace
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Mrs
(@deepseawifey) reported
@virginmedia I have been attempting to resolve this issue since the 15th July without resolution. I have escalated several official complaints all of which I am told someone will contact me within 48 hours and to this date nobody has ever called me back ! I have spent approx 40 hours on calls
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Michael Barlow
(@real_mwb) reported
@virginmedia You misunderstand. She has cancelled her contract yet Virgin continue to harass her and fail to respond to her emails or calls. Disgusting!!!
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Geo
(@LesterGeorgia) reported
@virginmedia I had a message saying we are still dealing with this complaint about 4 months ago..It isn’t good enough
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Joanne 🎿♥️
(@JoanneBircsak) reported
@virginmedia Any news on your ability to webchat ? Shall I keep paying for a service that I cancelled ? Please help, I don't feel I should chase this ? Would you agree ?
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Trevor Stone
(@trevorstone1) reported
@virginmedia trying to renew my broadband package online but the page keeps coming up with an error. Online chat seems impossible to find. Can you help?