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Virgin Media outages and service status in Middleton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Middleton, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Middleton, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, Morecambe, and Lancaster.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middleton, England

Latest outage, problems and issue reports in Middleton and nearby locations:

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.

  • astlecw
    justChris 🏍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@astlecw) reported from Carnforth, England

    Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬

  • andrewmolyneux
    @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄

  • andrewmolyneux
    @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    @virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.

  • frogboyflips
    Andrew Murray (@frogboyflips) reported from Halton, England

    @virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.

  • JuliaMarmo
    Julia Marmo (@JuliaMarmo) reported from Fleetwood, England

    @virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’m constantly just being passed from pillar to post. Not one person has taken any ownership of trying to solve this issue.

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.

  • michelle_cobley
    Michelle Cobley (@michelle_cobley) reported from Halton, England

    @virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡

  • DarrenGotham
    darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.

  • SamMcCartney
    Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England

    @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

  • tomwalsh77
    Tom Walsh  (@tomwalsh77) reported from Lancaster, England

    @virginmedia But happy to take my money and provide crap services right. Hardly seems fair that.

  • Robin1989
    Robin (@Robin1989) reported from Halton, England

    @virginmedia is #virginmedia internet gone down again. Wa5 area.

  • Kate223110
    KateCap ❤️ (@Kate223110) reported from Halton, England

    @virginmedia Wired connection never worked. I’m wanting to cancel

  • Emmalouh501
    Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’ve called 7 times in just over a week. Pitiful service.

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England

    @virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?

  • natwallbank
    Nat Wallbank (@natwallbank) reported from Lancaster, England

    Considering cancelling my @virginmedia order before I've even been connected. All signs point to a lack of connectivity and a painful support experience that I could really do without right now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • catsmum27
    Kat (@catsmum27) reported

    @Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.

  • DrAmirHamid
    Dr Amir Hamid (@DrAmirHamid) reported

    @virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor

  • ZDangermouse
    Zoe Is Dangermouse (@ZDangermouse) reported

    @virginmedia pathetic service and customer service is non existent… bye 👋

  • SerenitySoloDev
    Serenity Solo Studios (@SerenitySoloDev) reported

    Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

  • stevied151181
    STEPHEN (@stevied151181) reported

    @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

  • FauntleroyMp
    Lord Fauntleroy MP KC (@FauntleroyMp) reported

    @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching

  • Paulfoster_64
    Paul foster (@Paulfoster_64) reported

    @virginmedia Rh117ef internet down again! This service is absolutely dog ****!

  • WindKar148977
    Jackson Steele (@WindKar148977) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies🇨🇦🇶🇦🇨🇦🇶🇦🇨🇦🇶🇦

  • wobbleatbar
    Steve Wright (@wobbleatbar) reported

    @virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.

  • Penelop30614474
    Penelope Jane (@Penelop30614474) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies