Virgin Media Outage Report in Middleton, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Middleton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Wi-fi | |
| Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton, England
Latest outage, problems and issue reports in Middleton and nearby locations:
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James
(@JamesUHMB) reported
from
Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Dave “Benny” Bentley
(@DavePARA_MEDIC) reported
from
Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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Jen ✨✨
(@Jenniboyd2510) reported
from
Middleton, England
So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪
(@Ampslave) reported
from
Middleton, England
Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇪Jamie 'Frodo' H (@Dorm-Room Dogfights)🇮🇪
(@JamieFrodoMMA) reported
@virginmedia customer service is genuinely the worst I've ever interacted with. Your agents are condescending, unhelpful and generally full of sh*t. I've spent the past four weekends trying to complete my service change and have now been charged for a service I no longer have.
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DR Mukesh chugh
(@chugh28m) reported
@virginmedia Tried everything , not working , you can escalate this from your end
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John Davies
(@AdriandaviesJ) reported
@virginmedia No fix time all engineers have left the area. Half our street have been left with no internet, phone and TV. Not the best way to start the weekend.
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Emma Lovelace
(@EmmaLovelace) reported
Virgin media streaming service requires a £35 "setup fee" Why?
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Nelly
(@nelly_france) reported
@virginmedia nearly 48 hours on to your WhatsApp just to cancel my service with you. Is it any wonder!!!
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Simon Cross
(@djxcdjxc) reported
@virginmedia hello, twice now on a Friday at this time my router is failing to connect to the internet. The WiFi symbol is solid but the two connect buttons keep flashing and I cannot connect. GU111YX shows on the service status of your website as having no issues. Please help!
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Barry Spencer
(@Redbazza23) reported
@virginmedia Used WhatsApp before never got a reply.
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Divine Box Ltd
(@DivineBox1) reported
@virginmedia we have been without internet and telephone all day! We run a business and cannot do the postage for orders today! Please advise on the issue and when it will be resolved.
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Dave Seel
(@Wocker35) reported
@virginmedia Yes I did lodge a complaint. I cannot understand why force customers to sign 2 contracts 1 with another company. This may effect credit scores for some 🙁. It’s not logical. Happy to speak to a manager.
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Niall Scott 🇪🇺
(@NiallScott) reported
@virginmedia Do you still have live chat available for customer service? I can’t find it anywhere on your website. I find it much more preferable than a telephone call.