Virgin Media Outage Report in Middleton, Lancashire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middleton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe.
City | Problem Type | Report Time |
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Wi-fi | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton, England
Latest outage, problems and issue reports in Middleton and nearby locations:
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Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
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frances whitehead (@franners82) reported from Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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darren gotham (@DarrenGotham) reported from Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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shaunna hayes (@shaunnahayes) reported from Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Tim Cross (@TC6112) reported from Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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justChris 🏍🇬🇧🏴 (@astlecw) reported from Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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Julia Marmo (@JuliaMarmo) reported from Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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KateCap ❤️ (@Kate223110) reported from Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Jen ✨✨ (@Jenniboyd2510) reported from Middleton, England
So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
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Tom Walsh (@tomwalsh77) reported from Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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Adam Nutt (@AdamNutt247) reported from Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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justChris 🏍🇬🇧🏴 (@astlecw) reported from Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
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James (@JamesUHMB) reported from Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
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Joel Procter (@onjoelp) reported from Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪 (@Ampslave) reported from Middleton, England
Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
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Simon Blakeway (@nomis1974) reported from Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Tom Walsh (@tomwalsh77) reported from Lancaster, England
@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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Dave “Benny” Bentley (@DavePARA_MEDIC) reported from Bolton-le-Sands, England
@virginmedia crap customer service, we said that we wanted to switch provider, you said we would have to give 30 days notice, fair enough, and now you have just disconnected us anyway 🤬 poor comms from your Team, The Virgin Media Pizza 🍕 would have pubes as a topping
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Rawkins (@rawkins76) reported
@virginmedia However, tried and because my account is currently inactive due to moving it does not work. I'm now back on the phone - so far 35 minutes and no resolution having spoken to 2 people and currently being transferred to a 3rd.
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Ant (@AnthonyBunnage) reported
@virginmedia Stop wasting my time. I have emailed your ceo, you're a pathetic team within an awful company.
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Nightmares (@Ps_nightm4r3z) reported
@WOOLLEY_GAMER Mate honestly....virgin media fibre. After 12-18 mo this it went from £30-£50 but it literally goes down once every...2.5 months and the connection is top quality
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JCM (@JCM98076712) reported
@AnthonyBunnage @virginmedia I feel your pain! Just did 2 hours on phone to them trying to reduce my payments or cancel as I can no longer afford it. Want to change me £80 to cancel , if I reduce payments want to extend my contract another 18 months! Easier to get out of Afghanistan than a virgin contract
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Baroque Bird (@baroquebird) reported
@virginmedia My account details got corrected; internet still not working. A neighbour has raised a case so will register mine once the account changes flow through. Not much to be done in the meantime I think. Thanks for checking in though!
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John Cohell (@Coshell1) reported
@virginmedia Yep. I raised it over the phone and the guy raised it on my behalf and promised to respond within 28 days - technically it’s just about that - so looks like a waste of my time. Kept getting notifications my loss of service was recorded - Saraya and Simon said yest no record!!
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They called me Stars 🌌🐷 (@PolybiusStars) reported
@Ranboosaysstuff YO IM SO HAPPY ITS AT 6PM I'LL BE HOME FROM WORK virgin media better fix my ****** wifi
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Ant (@AnthonyBunnage) reported
@virginmedia Will you be asking me for my password which despite updating it (to the one I have for my viegin media account online) with your customer service team still does not match with my virgin media online one. No, I want a call from a snr manager in the UK.
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Serin Thomson (@serin_thomson) reported
@virginmedia All 3 services down yet again in kt2! Have been a customer for 11 years, last 6 months have been appalling, time to leave.
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bad girl summer 🤠💩💜🖤✋🌈🏳️🌈🏴 (@Melissnahhhhh) reported
@virginmedia Aye in another 3 hours I'm not having it You've lost a customer Bye