Virgin Media

Virgin Media Outage Report in Middleton, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middleton, Lancashire, England 05/05/2024 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Middleton, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Morecambe.

Loading map, please wait...
City Problem Type Report Time
United KingdomMorecambe Internet
United KingdomLancaster TV
United KingdomLancaster TV
United KingdomLancaster TV
United KingdomLancaster Internet
United KingdomLancaster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middleton, England

Latest outage, problems and issue reports in Middleton and nearby locations:

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    @virginmedia can you help me verify my account - not receiving any emails…

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.

  • michelle_cobley Michelle Cobley (@michelle_cobley) reported from Halton, England

    @virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡

  • andrewmolyneux @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡

  • EverydayKnitter EverydayKnitter (@EverydayKnitter) reported from Halton, England

    @KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too

  • DarrenGotham darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’ve called 7 times in just over a week. Pitiful service.

  • andrewmolyneux @andrewmolyneux@mastodon.world (@andrewmolyneux) reported from Halton, England

    @virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.

  • WiJayWhelan Jase Whelan (@WiJayWhelan) reported from Halton, England

    @virginmedia Still down

  • nomis1974 Simon Blakeway (@nomis1974) reported from Middleton, England

    @virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?

  • Kate223110 KateCap ❤️ (@Kate223110) reported from Halton, England

    @virginmedia Wired connection never worked. I’m wanting to cancel

  • AckersStorm Chris Atkinson (@AckersStorm) reported from Halton, England

    @virginmedia is broadband still down?

  • TC6112 Tim Cross (@TC6112) reported from Middleton, England

    @virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.

  • SamMcCartney Sam McCartney 🇺🇦🥧 (@SamMcCartney) reported from Halton, England

    @dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??

  • onjoelp Joel Procter (@onjoelp) reported from Lancaster, England

    @virginmedia ur internet is so bad! I hate u so much!

  • frogboyflips Andrew Murray (@frogboyflips) reported from Halton, England

    @virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from Bolton-le-Sands, England

    @virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?

  • DarrenGotham darren gotham (@DarrenGotham) reported from Halton, England

    @virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • furrycow Adam Klopek (@furrycow) reported

    @HKesvani @virginmedia Oh, can you cancel mine while you're there

  • harryb0y_10 Harry (@harryb0y_10) reported

    @virginmedia you need to get some technicians out to the WD3 area. We’ve had your broadband for nearly 6 months now and it’s been awful the whole time. This evening in particular has been a joke

  • yeatenjoyer69 FEIGWAIW (@yeatenjoyer69) reported

    @virginmedia I’m having issues with the broadband and on the website it says there is issues in the area however my friend who lives a street over is on the same Wi-Fi and having no issues? Why is this.

  • KTMGav Gavin Pickup 💙💛 (@KTMGav) reported

    @rykowski76 @MmaBinns91 @virginmedia Boils my head mate. Need wifi for the printer for work stuff at home. TV keeps dropping off every time I put something on YouTube or iPlayer etc. absolute **** service. Need something else now, fed up with it.

  • bingo2110 jez beetlestone (@bingo2110) reported

    @virginmedia your customer service is a joke ! 12hrs I've been trying cancel my broadband! 4 people I've been in contact with! Adrian Neil, Kim, agent & Gabriel! Given up & cancelled my direct debit! Send me a box so I can return your router!

  • LittleSally76 Sallyanne Little (@LittleSally76) reported

    @jennymatthews9 @virginmedia Wounder if @virginmedia will fix it 🤔🤔

  • stevo1s77 Scott Stevens (@stevo1s77) reported

    @virginmedia @JuniorD1975 @virginmedia do you have an update on the tv service? It’s been terrible all day and reboots every 20 mins or so

  • BillyDBuffalo Billy Buffalo (@BillyDBuffalo) reported

    @tonymc39 @virginmedia Glad she had your support.

  • gretchmcpetch Grace Byford (@gretchmcpetch) reported

    Brilliant - our @virginmedia box has been resetting itself repeatedly tonight. It’s not like I want to watch TV or anything… any help at all???

  • Lucyjpritchard Lucy (@Lucyjpritchard) reported

    @virginmedia when will the problem in WV10 be fixed please ?