Virgin Media Outage Report in Middleton, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Middleton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe, Lancaster and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
Internet | |
| Lancaster |
Internet | |
| Cleveleys |
Wi-fi | |
| Cleveleys |
Wi-fi | |
| Cleveleys |
TV | |
| Lancaster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton, England
Latest outage, problems and issue reports in Middleton and nearby locations:
-
darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
-
frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
-
EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
-
Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
-
@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
-
Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
-
Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
-
Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’ve called 7 times in just over a week. Pitiful service.
-
Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
-
Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
-
Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
-
Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
-
Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
-
Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
-
✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
-
Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
-
@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
-
KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
-
Michelle Cobley
(@michelle_cobley) reported
from
Halton, England
@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
-
Marc Lancaster
(@Kiefer1667) reported
from
Bolton-le-Sands, England
@virginmedia hi, ive been charged for cancelling a service when i was advised by one of your phone operators that i wudnt be, because youd swapped me onto Vodafone signal instead of staying on ee signal,can you advise why ive been charged when told i wudnt be?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Pearson
(@BigChrisPearson) reported
@virginmedia Hi I have finally managed to talk via your Customer Relations Team this morning. Today’s experience far better than yesterday
-
Dan Park
(@UltraRunnerDan) reported
@virginmedia Your customer service is shocking. Offering new customers a better deal than we have and then trying to charge me £29 per month more than that for less. How can you retain customers??? Then your staff are rude and talking over me. Then your staff hang up on me. Poor!
-
Alan Astbury
(@AlanRenza) reported
@virginmedia Can you let me know the details of the fault? Tried to access the service checker but was just a white screen.
-
Jon B
(@jonbtravel) reported
@virginmedia Can you help me access my account...all i get is 'Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)' When I try to reset my password!
-
Raymond Griffiths
(@RayGriff1981) reported
@virginmedia I would like a refund on the last two months of my broadband. It's been extremely poor since work has been done in the area. I also won't be renewing in June. I will be cancelling my direct debit unless the service improves asap
-
Andrea 🇪🇺⭐🔶🌹#GTTO#FBPA🍷😊#RejoinEU#FBPE
(@AndreaInSurrey) reported
@virginmedia why do you take so long to deal with complaints? Presumably that department is swamped due to your inadequate service. I raised a complaint, you lost it, I raised it again and 25 days later it is still showing 'One of our team is looking into your issue'
-
Siân E Buckley
(@Bluedaffodil) reported
@virginmedia @krustybus Well this was pointless no appointment appeared and no engineer called, a complaint with your complaints department has been raised, disgusting customer service, will be looking at other suppliers for sure, such a shame after over 9 years with you
-
Sarah King
(@SKingsy) reported
@virginmedia not #betterconnected, 4 weeks now of ‘superfast fibre’ for business internet continuously dropping out and not the service what we’re paying for, no response to any of my hubby’s requests for help, #rubbishservice #rubbishwifi
-
Wendz Rialo
(@prettywendz06) reported
@antoniamaguire @virginmedia Message this tech guy @roy_cybertech on TWITTER he recently reviewed my account when support services aren't responding and it was successfully reinstated
-
Antonia Maguire Natural Health
(@antoniamaguire) reported
@virginmedia So sick of your total inability to close my account and so bored of the harassment for money I don’t owe. Bored of making complaints, bored of talking to people on the phone who can’t help bored bored bored of your awful business please stop harassing me now