Virgin Media Outage Report in Fleetwood, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Fleetwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleetwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Fleetwood, England
The most recent Virgin Media outage reports came from the following cities: Morecambe, Cleveleys, Blackpool, and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe
|
Total Blackout | 7 days ago |
|
Cleveleys
|
Wi-fi | 9 days ago |
|
Blackpool
|
Internet | 17 days ago |
|
Lancaster
|
Total Blackout | 19 days ago |
|
Blackpool
|
Internet | 23 days ago |
|
Blackpool
|
Wi-fi | 1 month ago |
Community Discussion
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Virgin Media Issues Reports Near Fleetwood, England
Latest outage, problems and issue reports in Fleetwood and nearby locations:
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia Engineer was at my house yesterday who tested all equipment. He said everything was as it should be and there was no fault at my end. I’m asking you to fix this please and if you can’t, be honest with me and let me change to a provider who can give me a stable internet connection
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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Stuart Carey (@RealStuartCarey) reported from Kirkham, England@virginmedia I’ve been getting “ No Service “ since Sunday. My postcode is Pr42uj. Is there a problem in my area. 🤔
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Mark (@markhol55) reported from South Shore, England@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
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Lynne Webster (@lynneglenn13) reported from South Shore, England@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
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Lynne Webster (@lynneglenn13) reported from South Shore, England1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.
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Lynne Webster (@lynneglenn13) reported from South Shore, England2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia But happy to take my money and provide crap services right. Hardly seems fair that.
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia They said there were several similar faults in my area all with intermittent connection issues.
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Will Stephen Lynes (@Welsh_Will70) reported from Blackpool, England@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
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Nat Wallbank (@natwallbank) reported from Lancaster, EnglandConsidering cancelling my @virginmedia order before I've even been connected. All signs point to a lack of connectivity and a painful support experience that I could really do without right now.
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄
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Andy Docherty (@docherty53) reported from South Shore, England@virginmedia gets a very poor score regarding customer service on watchdog ..I am feeling vindicated :) to be fair they score very well on broadband speed
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Stuart Carey (@RealStuartCarey) reported from Kirkham, England@virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.
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John Holt (@MrJHolt) reported from South Shore, England@virginmedia It might be worth you reading my previous tweets. I have done a considerable amount of various things to fix the issue. Shouldn't need to call when you've confirmed by email. Unless you're willing to pay for my time.
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.
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Lynne Webster (@lynneglenn13) reported from South Shore, EnglandFilled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.
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Retep Nosnibor (@croupier1970) reported from Blackpool, England@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Marshall (@JohntheJudgeEsq) reported@virginmedia The problem that I have at the moment is that your service keeps dropping. 1 minute I’m getting 150 Mb per second, and later on nothing when you change to whoever your optimal provider is.I have rebooted the router on many occasions but it doesn’t solve the problem.
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Katrina Harris MA (@KatHarris42) reported@virginmedia for 7 days I've had intermittent broadband, it's affecting my work. Registered loss of service, your status shows it is broken. Your compensation is full 2 full days of outtage, so will I be refunded. Glad have @EE as mobile contract for back up but shouldnt have to
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Nigel Clark (@NigelClark78) reported@virginmedia It is a big inconvenience as we are dependent on the service for our TV services too. So no TV for the family and members of the family very dependent on the internet for work, coursework etc and our mobile datas are taking a massive hit. Not really acceptable.
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clementp (@clement_palle) reported@virginmedia This is absolutely pathetic service and unacceptable!
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Nicola (@NicolaMcC_04) reported@virginmedia I will call this number - can you confirm why I was given the automated number to start with when it was clear I wanted to report a fault? Whenever I have to contact you guys the service leaves a lot to be desired
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Evan Richards (@richev48) reported@virginmedia Issues as above here- Whatsapp support seemed to continuously loop back to the Bot. Gave up after 5 hours. Error code MA1/15/40 when trying to install 360- what do I need to do pls?
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Sophie (@s0phieshepherd) reported@virginmedia There's no issues in the area, you cancelled our contract (without notifying us) a week earlier than it was supposed to finish, so we're without WiFi and your customer services team refuse to escalate the issue
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Nicola (@NicolaMcC_04) reported@virginmedia can you confirm if there is an issue with wifi in the G67 area? Wifi has been constantly going down every 10 mins since last night which is unacceptable considering people work from home. Cannot get through on the online chat and the service status says no issue
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David Ruddell (@davidruddell) reported@virginmedia Morning, we cancelled our contract last night and have now rec 3 calls and a msg asking why we’re leaving and how you can get us back. I’m flattered but can you stop? What if I say it’s not you it’s me? Will that stop the calls. (Constant price rises didn’t help!!)
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Be sure your sin will find you out 💙 (@journokeith) reported@virginmedia OK. I've clicked through on the link and all I've got is the usual sign in page