Virgin Media Outage Report in Fleetwood, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleetwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleetwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Fleetwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Morecambe and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Wi-fi | |
| Morecambe |
Internet | |
| Blackpool |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Wi-fi | |
| Blackpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleetwood, England
Latest outage, problems and issue reports in Fleetwood and nearby locations:
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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Tim Cross
(@TC6112) reported
from
Middleton, England
@virginmedia What is the broadband status at LA4 6EP please? The system appears to have gone down.
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Clapping back, finally got some *****, now please go fix the Internet!
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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Martin Booker
(@M4rtinBooker) reported
from
South Shore, England
@virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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lisa lloyd
(@llloydman) reported
from
South Shore, England
@virginmedia Is there a problem ? No virgin media here
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bal2801
(@bal2801) reported
@virginmedia It days this is automatically applied once reported,so please apply this for me for total loss of service from 29th December to 3rd January. It’s ridiculous how long I have been tweeting about this and calling !
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Amy Durose
(@AmyDurose) reported
@virginmedia so I have to live with substandard internet forever because your engineers missed off my house? Surely a company making as much money as Virgin could come and fix it ?
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James
(@Bfifty52) reported
@virginmedia FYI - Received phishing telephone call this morning, user on the phone was saying they have had reports that the speed has been slow and they wanted to access the router. I hung up.
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David Engles
(@davidengles) reported
@virginmedia As mentioned earlier in the thread (about a month ago) that doesn't work for the Hub 4.
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Danny
(@Danny_Mattocks) reported
@virginmedia Yes. This is been a ongoing issue on your behalf for around 2 months now. Can’t even make a complaint as it takes too long. I think making a full time move to sky or Bt may be easier if this doesn’t get resolved.
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keata
(@keatawilby) reported
@virginmedia I urgently need to speak to someone from your team, however having no luck through your website or Facebook page. Can someone please help
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Gareth84
(@Gareth84_) reported
@B0RN_A55ASSIN @virginmedia Ffs that's rediculous anything for money eh quick enough to take it slow enough to give it back when their at fault
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Muhamad Jawad Shayeq
(@Awazeshayeq) reported
@virginmedia So, are you not supposed to “Help” Customers? What is your dedicated Twitter Helpline account, like other large companies have, in case if you/this account is just here for “Advertising” and “Marketing”.
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Coops
(@acoopasaur) reported
@virginmedia Been having issues for past 3 days, it's currently fine but has been a problem at more peak times I guess, I won't be surprised if my net is intermittent again around 5-8pm
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Neil Aisbitt
(@NAisbitt) reported
@virginmedia Sent me a letter saying what exactly? I received a letter prior to the initial text saying 'since you haven't responded, your case is now closed' which was yet again, incorrect. You have damaged my property via install, you need to link a job number to the complaint.