Virgin Media Outage Report in Fleetwood, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleetwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleetwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Fleetwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Lancaster and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Lancaster |
Internet | |
| Blackpool |
Internet | |
| Lancaster |
Internet | |
| Blackpool |
Internet | |
| Cleveleys |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleetwood, England
Latest outage, problems and issue reports in Fleetwood and nearby locations:
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia After waiting over an hour to speak to customer service for over an hour they did nothing so I would imagine you will be about as much help. Thanks
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.
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Trying To Carpe Diem
(@croupier1970) reported
from
Blackpool, England
@virginmedia @lucyrobinson3 The link is not working!!! It says you're doing work!!!
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia Broadband speed issue
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Summer
(@Summer26948229) reported
from
South Shore, England
@virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.
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#Blackpool is Closed🇬🇬Don't Freeze our Pay
(@Pops_Powell) reported
from
South Shore, England
@virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Stephanie Andrews
(@Dreamendoqueen) reported
from
South Shore, England
Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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Summer
(@Summer26948229) reported
from
Blackpool, England
@virginmedia Reduce your prices ...and improve your customer service
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mick rogers
(@Mick_Rogers) reported
from
South Shore, England
@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia What time do your customer service phone lines close?
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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WokesRJokes
(@Hellosmee1) reported
@jerry_the_grey @virginmedia You can legally....but you won't be able to get through to them to cancel. For a 'communications' company you would think they would have easier means to communicate with them. They only want to talk to new customers
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Gary Benham
(@GazBenham) reported
@sport_simon @virginmedia I was given the technical issues line two weeks ago when trying to cancel.
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dave stead
(@defebe) reported
@virginmedia Relatively minor.. But "weeks" after ordering a replacement remote, its still not here, no phone customer support and the website is either slow or says it is taken down. Bit galling since the bill has gone up. How can I order a new remote?
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Gary Smith
(@Garysmith921C) reported
@Andreaspanay6 To everyone complaining about VirginMedia and their rubbish broadband and service generally- this is not new. Broadband has been useless for years now, I have threatened to not renew for last 2 years. This time I will! I am trying a new device on airwaves. More reliable and fast!
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rofldeath
(@lol_death) reported
@virginmedia @dazzlergamblen When I rang they were no help. Did a check said everything was ok even though my internet was very slow and tried to close the call without actually resolving the issue. Very very poor shameful service
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Stephen Pearlman
(@Kaidanniwatori) reported
@virginmedia 2 yrs running your boxes’ hard drives have failed & I have had to waste time/money trying to sort it out . Your Resolution Team is a joke & your Customer Service Team inept. Just get batted back & forwards between the two. No one reads, listens takes responsibility for anything.
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sarah-lou billington
(@SLou90) reported
@virginmedia trying to cancel package but no one is answering… had this all weekend! It is not good enough. Now just been cut off again! May just cancel the direct debit and they can contact me!
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Ben Arundel 🏴
(@arundel_ben) reported
@virginmedia While waiting for my new Hub with a hopeful power cable included my old hub 3 stopped working. I was without service. Numerous phone calls to the support desk I was told that the Hub 5 was the answer and the only option was to wait for an engineer. (2)
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Bipin
(@Bipin_TW) reported
@virginmedia I have been trying since Friday to contact you via phone calls. My direct debits have been going out regularly without any disruption so I’d like to speak with your customer services please as the biggest favour from you. Is there any other ways to contact you? Ta
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Emma Stebbing
(@EmmaStebbing) reported
@virginmedia 5th time loss of all service in 4 months. I want out!! Its a joke.