Virgin Media Outage Report in Fleetwood, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleetwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleetwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Fleetwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Blackpool |
||
| Cleveleys |
Wi-fi | |
| Blackpool |
Internet | |
| Blackpool |
||
| Blackpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleetwood, England
Latest outage, problems and issue reports in Fleetwood and nearby locations:
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JackC
(@JackCarroll_) reported
from
Blackpool, England
Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.
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James
(@JamesUHMB) reported
from
Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
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archer
(@archer74376245) reported
from
South Shore, England
@virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia They said there were several similar faults in my area all with intermittent connection issues.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia Engineer was at my house yesterday who tested all equipment. He said everything was as it should be and there was no fault at my end. I’m asking you to fix this please and if you can’t, be honest with me and let me change to a provider who can give me a stable internet connection
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𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪
(@Ampslave) reported
from
Middleton, England
Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.
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Retep Nosnibor
(@croupier1970) reported
from
Blackpool, England
@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
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Mark
(@markhol55) reported
from
South Shore, England
@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia But happy to take my money and provide crap services right. Hardly seems fair that.
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Tammy
(@MissT2009) reported
from
Blackpool, England
@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
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Jack Sprigg
(@JackDSprigg) reported
from
South Shore, England
@callumtay_ @virginmedia Chat shit, you’re just bad
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Jen ✨✨
(@Jenniboyd2510) reported
from
Middleton, England
So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)
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christian snow
(@bastardthen) reported
from
Blackpool, England
So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Luc
(@JessicaLuc4) reported
@virginmedia am having connection issue in the south east area, is the sever down
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Aileen Dungey
(@aileen_dungey) reported
@virginmedia our tv and broadband have both gone down today. We’ve been on to customer services, carried out various checks and an engineer is needed. The earliest you can get anyone to us is the 30th, I understand life is very difficult but please help a desperate mum out 🙏🏻🙏🏻🙏🏻
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Eldini
(@ElDiabloPancake) reported
@virginmedia 4 days speaking to countless people. A cable that should have been in your self installation kit wasn't there. Thought I'd finally got it agreed last night only for your team to claim ignorance and back track. Why can't anyone help with such a simple request???
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OptimusD
(@Optimus_D_) reported
@virginmedia Service down in area 20 twice recently, fixed by 23:30 tonight!? What’s going on.
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Simon Turner
(@simpology81) reported
@virginmedia Erm, OK. I don't have a device connected like that and to be honest not sure how I would go about it. Now we are are tier 4, I can't even get anyone round to help with it!
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Michael Tudor
(@MichaelTudor14) reported
@virginmedia I see kids of drops on the error logs. When I phone virgin media I am told you are aware of issue and are working on it. Can I get the incident id. I have sent intermittent internet for days.
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n
(@nabillmiahh) reported
@martinwratten @virginmedia I’m in the RH15 area and mine is down too, resetting the router does nothing.
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Charlotte Ankers
(@CharlotteAnkers) reported
@virginmedia how do I escalate a complaint to the ombudsman? Shocking service and wish I hadn't upgraded! Call centre fobbed me off and promised a call back. I've never been called back and now received a letter to say my complaint has been closed?
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Michael
(@Hiro1984UK) reported
@virginmedia Your Essential Broadband (Universal Credit) application form is *still* broken, despite customer services saying that fixing it would be a priority. This means I still can't apply for it, and am now being issued massively increased bills. A little help, please?!
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Pink Giraffe Party
(@PinkGiraffePty) reported
@virginmedia The guy on the phone ran a test and it was very slow. How do i get a new hub/router sent out?