Virgin Media Outage Report in Fleetwood, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleetwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleetwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Fleetwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Lancaster, Morecambe and Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster |
Total Blackout | |
| Morecambe |
Internet | |
| Blackpool |
Internet | |
| Blackpool |
Internet | |
| Blackpool |
||
| Blackpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleetwood, England
Latest outage, problems and issue reports in Fleetwood and nearby locations:
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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Trying To Carpe Diem
(@croupier1970) reported
from
Blackpool, England
@virginmedia @lucyrobinson3 The link is not working!!! It says you're doing work!!!
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?
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dario
(@Seasiderdario) reported
from
South Shore, England
@Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.
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#Blackpool is Closed🇬🇬Don't Freeze our Pay
(@Pops_Powell) reported
from
South Shore, England
@virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia After waiting over an hour to speak to customer service for over an hour they did nothing so I would imagine you will be about as much help. Thanks
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia Broadband speed issue
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.
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Summer
(@Summer26948229) reported
from
Blackpool, England
@virginmedia Reduce your prices ...and improve your customer service
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia What time do your customer service phone lines close?
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@virginmedia my Internet just went off. Wtf is going on? Two people in my household (including myself) are working from home and require urgent access to the Internet.
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Summer
(@Summer26948229) reported
from
South Shore, England
@virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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mick rogers
(@Mick_Rogers) reported
from
South Shore, England
@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Lakin
(@chrislakin1968) reported
@virginmedia just experience the worst customer service ever from you. I've actually cancelled my broadband after 10 years with you as a result, Bye.
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Paula
(@peskatarzyna) reported
@virginmedia the worst service in UK. Waiting 3 months for internet installation. They missed to put cable twice and engineer did not attend appointment and today come still not able to connect internet🤬 WFH I spent so much money using my hot spot. Cancel service
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Billy Goater
(@GoaterBilly) reported
@virginmedia how long do you have to have Virgin Media before you get customer loyalty? Is 10+ years not enough?
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Alan D
(@Alan_D_Brum) reported
@virginmedia I need to cancel my mother in laws contract
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holly!
(@hahollyy) reported
WHY is virgin media wifi so bad
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Rob Hunt
(@RobHunt01942805) reported
@virginmedia hey virginmedia do you thinks right to keep stealing money - after 3 months since cancelling my broadband- can someone pm me pls as your customer service dept is waste of space.
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Geoff Ross
(@GeoffRoss) reported
@virginmedia why do my Sky Sports Channels all look terrible? Barely SD let alone HD, BT Sports all ok.
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Kayleigh
(@_kayleighsutton) reported
@virginmedia You still have not replied to my complaint.
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Rob Hunt
(@RobHunt01942805) reported
@virginmedia It has been cancelled and router returned but I’ve been invoiced till 4/4 - not the 21/01 that was the notified end of service date.
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IClaudius
(@ICalaudius) reported
@virginmedia Told me to Text. Then I used WhatsApp to discuss. That told me to call QuickStart number. I called. Then they had to call me back. Then I was told to hang on and was cut off!