Virgin Media Outage Report in Fleetwood, Lancashire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fleetwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fleetwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Fleetwood, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool and Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
TV | |
| Morecambe |
TV | |
| Morecambe |
TV | |
| Morecambe |
Wi-fi | |
| Blackpool |
TV | |
| Blackpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fleetwood, England
Latest outage, problems and issue reports in Fleetwood and nearby locations:
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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lisa lloyd
(@llloydman) reported
from
South Shore, England
@virginmedia Is there a problem ? No virgin media here
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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Martin Booker
(@M4rtinBooker) reported
from
South Shore, England
@virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Clapping back, finally got some *****, now please go fix the Internet!
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Rawkins
(@rawkins76) reported
@virginmedia However, tried and because my account is currently inactive due to moving it does not work. I'm now back on the phone - so far 35 minutes and no resolution having spoken to 2 people and currently being transferred to a 3rd.
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Ant
(@AnthonyBunnage) reported
@virginmedia Stop wasting my time. I have emailed your ceo, you're a pathetic team within an awful company.
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Nightmares
(@Ps_nightm4r3z) reported
@WOOLLEY_GAMER Mate honestly....virgin media fibre. After 12-18 mo this it went from £30-£50 but it literally goes down once every...2.5 months and the connection is top quality
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JCM
(@JCM98076712) reported
@AnthonyBunnage @virginmedia I feel your pain! Just did 2 hours on phone to them trying to reduce my payments or cancel as I can no longer afford it. Want to change me £80 to cancel , if I reduce payments want to extend my contract another 18 months! Easier to get out of Afghanistan than a virgin contract
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Baroque Bird
(@baroquebird) reported
@virginmedia My account details got corrected; internet still not working. A neighbour has raised a case so will register mine once the account changes flow through. Not much to be done in the meantime I think. Thanks for checking in though!
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John Cohell
(@Coshell1) reported
@virginmedia Yep. I raised it over the phone and the guy raised it on my behalf and promised to respond within 28 days - technically it’s just about that - so looks like a waste of my time. Kept getting notifications my loss of service was recorded - Saraya and Simon said yest no record!!
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They called me Stars 🌌🐷
(@PolybiusStars) reported
@Ranboosaysstuff YO IM SO HAPPY ITS AT 6PM I'LL BE HOME FROM WORK virgin media better fix my ****** wifi
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Ant
(@AnthonyBunnage) reported
@virginmedia Will you be asking me for my password which despite updating it (to the one I have for my viegin media account online) with your customer service team still does not match with my virgin media online one. No, I want a call from a snr manager in the UK.
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Serin Thomson
(@serin_thomson) reported
@virginmedia All 3 services down yet again in kt2! Have been a customer for 11 years, last 6 months have been appalling, time to leave.
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bad girl summer 🤠💩💜🖤✋🌈🏳️🌈🏴
(@Melissnahhhhh) reported
@virginmedia Aye in another 3 hours I'm not having it You've lost a customer Bye