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Virgin Media

Virgin Media outages and service status in Common Edge, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Common Edge, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 14, 4:33 PM GMT+1.
  • 67% Internet (67%)
  • 33% Phone (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Common Edge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Common Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Common Edge, England

The most recent Virgin Media outage reports came from the following cities: Southport, Blackpool, and Cleveleys.

CityProblem TypeReport Time
Southport Internet 3 days ago

Nearby cities with recent reports

Southport

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Common Edge, England

Latest outage, problems and issue reports in Common Edge and nearby locations:

  • whitealbo
    martin (@whitealbo) reported from Southport, England

    @virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • NeckSausage
    NeckSausage (@NeckSausage) reported from Tarleton, England

    @virginmedia really poor coverage here PR4 6, is there a mast problem?

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything

  • JordanKing1512
    Jordan (@JordanKing1512) reported from South Shore, England

    @virginmedia I have contacted and was told I will get a text after the phone call with another engineer visit, not got anything yet??? Also who is going to pay for the damage and a plasterer to come round and fix? Honestly wish I stuck with @SkyUK at this rate

  • McGovernDanDan
    Danielle Hickey (@McGovernDanDan) reported from Penwortham, England

    @virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡

  • Seasiderdario
    dario (@Seasiderdario) reported from South Shore, England

    @Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Clapping back, finally got some *****, now please go fix the Internet!

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.

  • JackCarroll_
    JackC (@JackCarroll_) reported from Blackpool, England

    Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life

  • sean_wilson87
    Sean Wilson (@sean_wilson87) reported from South Shore, England

    Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia your service for the price I pay is a bloody joke! I can’t watch a film on the cinema channels I pay for without it pausing every 30 seconds to buffer. There’s no technical help available. I want my subscription money back thank you!

  • JordanKing1512
    Jordan (@JordanKing1512) reported from South Shore, England

    @virginmedia Spoken with plasterer and to fix the K Rend £2000, they need to redo the full front of my house for it to match!!! I need this sorting urgently and need to speak with someone who can assist with this, it’s beyond a joke.

  • fos100
    Richard Foster (@fos100) reported from New Longton, England

    @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • em_doapsi
    Emma (@em_doapsi) reported

    @virginmedia please fix your phone issues in the burbage area.

  • christobinsings
    Cristoir Toibin (@christobinsings) reported

    @virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.

  • JX_THT
    Jx_THT (@JX_THT) reported

    @MrBenGrant @virginmedia Move to starlink, none of these issues ever

  • Jason29wctb
    jason (@Jason29wctb) reported

    @virginmedia @LDA74 First complaint was made 3/1/2023 and got worse

  • lenatrobins
    *** (@lenatrobins) reported

    @andrewc44104127 Or the people who deal with customer complaints at Virgin Media

  • helsblack
    Helen Black (@helsblack) reported

    @virginmedia It's back on been an outage this morning

  • MrZacJamesB
    Mr B’s History (@MrZacJamesB) reported

    @virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?

  • KBGreyhoundlady
    Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported

    @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough