Virgin Media outages and service status in Common Edge, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Common Edge, including 1 direct report.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Aug 5, 2:07 PM GMT+1.
- Internet (67%)
- Total Blackout (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Common Edge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Common Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Common Edge, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Cleveleys, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool
|
Internet | 21 hours ago |
|
Cleveleys
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Common Edge, England
Latest outage, problems and issue reports in Common Edge and nearby locations:
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Jordan (@JordanKing1512) reported from South Shore, England@virginmedia I have contacted and was told I will get a text after the phone call with another engineer visit, not got anything yet??? Also who is going to pay for the damage and a plasterer to come round and fix? Honestly wish I stuck with @SkyUK at this rate
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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Chris Webb (@ChrisPWebb) reported from Blackpool, EnglandJust as the main event starts, my @virginmedia internet goes down for the 10th time this week 🤬 #WarringtonLopez
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trevor jones (@trev0rj0nes) reported from Southport, England@virginmedia still no contact. Help me out here will you
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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Retep Nosnibor (@croupier1970) reported from Blackpool, England@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
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Lauren Fox (@Bismurff) reported from Warton, England@virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown
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Julia Marmo (@JuliaMarmo) reported from Fleetwood, England@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Bunny 💙 (@Tiiredbunny) reported from South Shore, England@virginmedia I will leave it open but nothing popped up earlier should I sign in?
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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frances whitehead (@franners82) reported from Garstang, England@virginmedia can you help me verify my account - not receiving any emails…
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Stephanie Andrews (@Dreamendoqueen) reported from South Shore, EnglandTell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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Alan Tyson (@aptyson1960) reported from South Shore, England@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Samantha Forsyth (@sam_forsyth87) reported from South Shore, England@virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil is an adult human male homosexual (@nlpedwards) reportedHi @virginmedia… are there any issues with broadband in TW2… box keeps resetting
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† 𝕭𝖗𝖆𝖓𝖉𝖔𝖓 𝕽𝖞𝖆𝖓 𝕭𝖊𝖆𝖚𝖒𝖔𝖓𝖙 † (@Polythane) reported@VeltisLeEvil @Thatisdiffi You wait, I guess. But with Virgin Media, my internet very rarely goes down, and if it does, I can just go outside and do something else, like go watch some movies. It's never usually out for more than 3 hours
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life on dialysis (@asanchadev) reported@biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months
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Militia Matt (@DrealSMAK) reportedYh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week
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biomulv (@biomulv) reported@asanchadev @virginmedia Company provided £25 router is ****. Shocker ..... Get a decent mesh.
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Nicky O'Shea (@nicky_oshea44) reported@virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia How do I report the broadband outage? You chatbot is hopeless
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Andrew Parmenter (@AndyP1982) reported@EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained
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Shardon (@shardon1980) reported@virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.
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Gabby Harrington-Poole (@Gabarillo) reportedNon stop problems with @virginmedia over the last couple of months. Today is exceptionally bad. I’m unable to work from home, not great when you’ve got press deadlines. Bet there won’t be any reduction on the direct debit they take! Time for an official complaint I think!