Virgin Media outages and service status in Common Edge, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Common Edge, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 10, 8:39 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- E-mail (17%)
- TV (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Common Edge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Common Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Common Edge, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool
|
Internet | 5 days ago |
|
Blackpool
|
10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Common Edge, England
Latest outage, problems and issue reports in Common Edge and nearby locations:
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Andy 'life is short' Docherty (@docherty53) reported from South Shore, EnglandMorning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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David (@dave6018) reported from Penwortham, England@virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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Raymond Webster (@webbynfluk) reported from Penwortham, EnglandProblems in PR1 can anyone help me out my boss will think I'm skiving @virginmedia #preston #virginmedia
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia tv and broadband down in banks, is this a known issue?
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Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England@virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!
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David (@dave6018) reported from Penwortham, EnglandWow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay
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Chris Rushton (@ChrisRColne) reported from South Shore, England@virginmedia is internet down in Lancashire?
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉 (@GarwoodTweets) reported from Blackpool, England@Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.
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Will Stephen Lynes (@Welsh_Will70) reported from Blackpool, England@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
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Michael Dugdale (@Oscarmeg) reported from South Shore, England@virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.
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Alan Tyson (@aptyson1960) reported from South Shore, England@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
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Bunny 💙 (@Tiiredbunny) reported from South Shore, England@virginmedia I will leave it open but nothing popped up earlier should I sign in?
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Tammy (@MissT2009) reported from Blackpool, England@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Campfire Gin (@campfiregin) reported@virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.
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Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported@LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.
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M-O-O-N (@Borgle1) reported@caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.
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Russell Frew (@rhfrew) reported@virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!
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⚫️ Ali 🏴 (@alibali50) reported@virginmedia Not my issue. Read post above.
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Martin Whelan (@mairtinofaolain) reported@PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore
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Helen Bedford (@helenxbedford) reported@virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?
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Jay (@_Jay_1992) reported@MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s
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Alison Baines (@AlisonBaines4) reported@virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?