Virgin Media Outage Report in Morecambe, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Morecambe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Morecambe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Morecambe, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Halton, Lancaster and Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Halton |
Total Blackout | |
| Lancaster |
||
| Morecambe |
TV | |
| Morecambe |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Morecambe, England
Latest outage, problems and issue reports in Morecambe and nearby locations:
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’m constantly just being passed from pillar to post. Not one person has taken any ownership of trying to solve this issue.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I don’t. WiFi is off again though. We had one night reprieve then back to the usual pile of garbage.
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Robin
(@Robin1989) reported
from
Halton, England
@virginmedia is #virginmedia internet gone down again. Wa5 area.
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Emma
(@Emmalouh501) reported
from
Halton, England
@gs_lawrenson @virginmedia I bet my struggle has been about a similar time. It’s the shoddiest service ever. Paying for 350 mbps. It was 7.4 today. Never seen it above 125. They are literally stealing my money 😤 Every response from them is scripted. Woeful. It’s driving me mad!
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Emma
(@Emmalouh501) reported
from
Halton, England
No WiFi again all last night. Off again already today @virginmedia continues to be THE worst provider. At least 10 phone calls. Engineer visit. Still a pile of rubbish.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia how long are we going to be having problems for? Reboot of hub 3 & still green lights. How about an upgrade to hub 4/5??
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Michelle Cobley
(@michelle_cobley) reported
from
Halton, England
@virginmedia another day of disruption from @virginmedia with no internet and extremely poor customer service being bounced around and phone cut off!! 😡
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amiga Boing Blog
(@AmigaBoing) reported
@virginmedia Seems you have added a VM-guest<numbers> network to my router without consulting me and your customer services are clueless sadly, I want this network removing from my router, The Guest settings are OFF I have checked, and the guest network only appears when modem on
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itsonlyme
(@JoLockett11) reported
@virginmedia Looks like an outage. Was supposed to be fixed by 2pm then 6pm now 7pm . This has been off since last night. I never had this problem with sky in 5 years
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itsonlyme
(@JoLockett11) reported
@virginmedia no tv or Internet since last night. Wish I never joined
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Gary Broadbent
(@garyb007) reported
@virginmedia After the dozens of messages I've posted about this, I would at least think you'd know it was a mobile - when you had your mobile service. I was promised the results of two investigations, but received nothing.
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mick harkin
(@mickharkin68531) reported
@virginmedia Never got that far how was my number obtained
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Will
(@WillyWhitby) reported
@virginmedia Hi, Our internet at our business has been down since Monday Afternoon. Whenever I call the hold music cuts out after a few minutes to total silence. Is is being answered? Can someone please call me directly as its business critical that we have internet connection?
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mick harkin
(@mickharkin68531) reported
@virginmedia as someone who isn't a virgin mobile or 02 customer why have I just been called by o2 virgin?
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Dan
(@DanCampbellDJ) reported
@virginmedia The issue I’ve never really experienced before. So it will stay connected but there will be an outage for around 20 seconds where nothing will load and it will freeze, then it will continue. You never know when it will happen.
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Dan
(@DanCampbellDJ) reported
@virginmedia Jumpier than a kangaroo. You keep saying on the app that someone will be out (not to my house) yet the issue has been the same since May. I suppose you get what you pay for.
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MC
(@curty42) reported
@virginmedia I have just had this from a Virgin Engineer. I hope it’s rectified before Friday. There's a damaged fibre which there working on which is effecting parts of newhall. Could be down till Friday.