Virgin Media Outage Report in Bramhall, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bramhall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bramhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bramhall, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Stockport, Cheadle, Macclesfield, Wilmslow, Ashton-under-Lyne and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
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| Manchester |
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| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bramhall, England
Latest outage, problems and issue reports in Bramhall and nearby locations:
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
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Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
@virginmedia Well it’s just gone down again!!!! 🤬🤬
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia Yes, someone to tell me what happens when there’s no cable to pull (your website said service was available). Waited in, engineer just drove off without any explanation. Had to spend hours at call centre. Want install to happen but can’t understand process & no one will explain.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia I need some help my wifi needs boosting in the upstairs of the house how can I get a booster from you? I’ve looked on your website and it’s impossible to find how I can get one from you. TBH can’t believe I need one given the cost I pay for your super broadband
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
Bloody WiFi has gone down yet again!!! Sort it out please @virginmedia £60 a month for unreliable services is a joke
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all
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Pete Vella
(@pete_vella) reported
from
Salford, England
@virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!
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Wes Grundy
(@wesgrundy) reported
from
Bredbury, England
@virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia literally THE worst internet provider. Nothing but trouble since we switched from Sky. Engineers been out twice and still losing connection constantly. Had to turn off the WIFI to even tweet this 😡
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Danny Peacock
(@Whosyourdaddy19) reported
from
Manchester, England
Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ghost
(@CFCGhosting) reported
@virginmedia Only tv issue in my area, but thats obviously wrong since you never know when the internet is down on that service check
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Mark Johnson
(@mj_cobbler) reported
@virginmedia Wireless. With a Virgin WiFi extender about 3 feet away after you claimed that was the issue before. I was getting 125 Mbps earlier but now it’s way down at below 2.
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Charliie
(@charliiestarr) reported
@anddav2010 @virginmedia Same issues in SK5 area I have a deadline due need the internet @virginmedia
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Simon Conway
(@ConwaySimon) reported
@Virginmedia I used to tell everyone to use Virgin. Utter joke recently. Down again. Pay for 350mb get way less. Up and down all the time. Disgrace.
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Sport Glider
(@SportGlider) reported
@virginmedia Hello. The number is as following 012 602 8100 or +966 12 602 8100. It is just that the customer is trying to figure out what is the right extension to dial, and the song is causing frustration since extensions are not clear
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Marco Catena
(@miscreatedmarco) reported
@virginmedia Yes I have registered my interest a while back. Just waiting to become a customer now.
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ryan jones
(@ryanjon55775303) reported
@ClassicSoulDJ @virginmedia @VirginMediaCorp Its not just your area its mine to has gone down
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Gary
(@garyhomer) reported
@virginmedia I cannot connect to Sky login page via my Virgin WiFi? I get an “access denied via this server” message? I can connect via mobile data if I switch my WiFi off? Your customer services cannot explain this which is no help to me?
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Char Borley
(@CharBorley) reported
@virginmedia Yes I have checked. It states they’re down until 3pm! So that’s a whole days work I have lost!!!!!
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Sunny Dhami
(@sunnydhami1) reported
@virginmedia why can I get through instantly on chat if I say im a new customer but then asked to wait up to 4 hours if I’m an existing customer? As someone that just signed up this is not a great experience