Virgin Media outages and service status in Bramhall, England

Problems in the last 24 hours in Bramhall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bramhall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bramhall, England

The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Sale, Stockport, Wilmslow, Macclesfield, Ashton-under-Lyne, Altrincham, Stalybridge, and Buxton.

City	Problem Type	Report Time
Salford	Internet	14 hours ago
Manchester	E-mail	18 hours ago
Manchester	Total Blackout	18 hours ago
Manchester	Wi-fi	20 hours ago
Sale	Phone	23 hours ago
Manchester	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bramhall, England

Latest outage, problems and issue reports in Bramhall and nearby locations:

• 
  Mark Armstrong (@mark001282) reported 3 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  Mrs Jordan -Johnson (@Natterback) reported 6 minutes ago from Stockport, England

  @virginmedia and once again we have no Internet services. This is without doubt a terrible service.

• 
  Sam (@Samuel_J_Mc) reported 11 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Michael Clark (@michaelclark09) reported 16 minutes ago from Sale, England

  @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

• 
  Mike-Kateley #RejoinEU (@mikekateley) reported 17 minutes ago from Ashton-under-Lyne, England

  @virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 17 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  Andy Millington (@andymillington) reported 20 minutes ago from Cheadle Hulme, England

  @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

• 
  Tiffers (@Tiffers1973) reported 24 minutes ago from Ashton-under-Lyne, England

  @virginmedia I'm trying to cancel but even that seems impossible

• 
  Mike Chilton (@thechilledpanda) reported 29 minutes ago from Bramhall, England

  @virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 33 minutes ago from Sale, England

  @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

• 
  Josh B (@JoshuaBurns) reported 35 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Weirdly even older fan (@Karamonkey1) reported 35 minutes ago from Manchester, England

  @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

• 
  Adam Cailler (@acailler) reported 36 minutes ago from Manchester, England

  @JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦

• 
  Jamie Hill (@_Hill_J) reported 36 minutes ago from Wilmslow, England

  @Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.

• 
  Nathan (@nathangreen101) reported 37 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Hannah Tompkins (@he_tompkins) reported 39 minutes ago from Manchester, England

  @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 41 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Jacko (@Jakes_7) reported 44 minutes ago from Ashton-under-Lyne, England

  @LeedsViking @virginmedia Ignore it mate, like their customer services will your question.

• 
  Laura May (@Laura_May_Ness) reported 48 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  johnsonhomes (@johnsonhomes2) reported 52 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Farry (@waynefarry) reported 1 minute ago

  “when the locals (Irish) don’t have a say in policy, that’s when Americans have an issue with it” what is this dog **** astroturfing of American influence in Ireland? hope (but wouldn’t hold my breath) that the journos at Virgin Media investigate who is funding this kid

• 
  D (@idczn) reported 2 minutes ago

  The only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker

• 
  Carl S (@screwy73) reported 3 minutes ago

  @virginmedia I no its not a fault free service but your faults are very regular as i said 3 to 4 times a week compared to once in a blue moon on a BT line , and when i do a check nothing wrong with my line , so it must be my router which works fine till you have a fault 🙄

• 
  Swivel Eyed (@swiveleyed24) reported 4 minutes ago

  @Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.

• 
  G Turnbull (@GaryTurnbull9) reported 5 minutes ago

  @gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want

• 
  Ben Leo (@Benleo) reported 7 minutes ago

  I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

• 
  Chris Hobbs (@obbsie) reported 9 minutes ago

  @virginmedia I just tried to contact you remotely re my TIVO box & the changeover. Your Terri bot clearly couldn't deal with it. My whole computer then froze completely followed by a page of Chinese writing before the computer telling me there is a problem & rebooted itself. Will I have to wait four hours on the 150 landline as I did the other day before giving up.

• 
  David (@blueboy2710) reported 14 minutes ago

  @mark_wootten Try Virgin Media, just as bad if not worse

• 
  Andy Jones (@Andy_wxm) reported 16 minutes ago

  @virginmedia Been a customer of yours for 2 months and my broadband keeps dropping out. Have switched off the hub and back on yet the broadband signal is still having the same problems

• 
  Ben Leo (@Benleo) reported 19 minutes ago

  What this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.