Virgin Media

Virgin Media Outage Report in Bramhall, Borough of Stockport, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bramhall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bramhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bramhall, Borough of Stockport, England 12/15/2024 14:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bramhall, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Macclesfield, Sale, Salford, Wilmslow and Altrincham.

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City Problem Type Report Time
United KingdomStockport Internet
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Bramhall, England

Latest outage, problems and issue reports in Bramhall and nearby locations:

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

  • MCR_ADM Adam🍺 (@MCR_ADM) reported from Stockport, England

    @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

  • johnsonhomes2 johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

  • johnsonhomes2 johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

  • MCR_ADM Adam🍺 (@MCR_ADM) reported from Stockport, England

    Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in M6?

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

  • Slt4K SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported from Urmston, England

    @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Salford, England

    Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

  • anttaylor23 Anthony Taylor (@anttaylor23) reported from Manchester, England

    @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

  • EdwinDa18453545 Edwin Daniel (@EdwinDa18453545) reported from Stockport, England

    @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

  • johnsonhomes2 johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • c_helena7 c_helena (@c_helena7) reported

    @virginmedia Ok I shall give them another call and continue going back and forth with no resolution

  • mtothek88 Mtothek (@mtothek88) reported

    @virginmedia Hi js I have never been able to create an account as the link to verify my username never works. I do have all my contract details and info though. Could I get one issued out?

  • anurbanpastor Richard Perkins (@anurbanpastor) reported

    @virginmedia Still down. Green lights flashing on the hub.

  • lufcleeds1982 Andy (@lufcleeds1982) reported

    @virginmedia By the amount of posts on Twitter complaining last night about the service I'm pretty certain it wasn't just my area. It hasn't been bad today only gone off twice as oppose to the usual 10 or more

  • ertan_rassim Ertan Rassim (@ertan_rassim) reported

    @virginmedia Very unreliable internet service. Regularly cuts out. Isn't strong enough to cover my small 2 bed flat.

  • c_helena7 c_helena (@c_helena7) reported

    @virginmedia When are you looking to get this sorted? It’s been almost 2 weeks without any Wi-Fi and it’s literally impossible to do anything let alone work from home. On top I am paying for a service which I can’t use!!!!

  • Luna23x Katy (@Luna23x) reported

    @virginmedia Hi. I’ve just bought a broadband package from you. I organised for it to be sent to an address different to the connection address. I’ve just got an email saying it’s being sent to the connection address though… Can you help please?

  • SupremacyUtter We Want Our Ball Back (@SupremacyUtter) reported

    @virginmedia #virginmedia waiting 6hrs 21mins for customer services so far...

  • Haziekins Hazel Eadie (@Haziekins) reported

    @virginmedia I phoned VM on 10th Feb 22 to cancel my package, due to impending price increase. I received an email 3 days later noting “changes” to my package. I called today to query this, 40 minutes, no further forward. Why is this so difficult?

  • denise_chesters Denise Chesters (@denise_chesters) reported

    @virginmedia No I didn’t and I’m in yet another queue. It states I can cancel via post but I’ve had no acknowledgment. Why is this ?