Virgin Media Outage Report in Buxton, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Buxton come from postal codes SK17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Buxton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Macclesfield, Leek, Stockport and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
TV | |
| Leek |
Total Blackout | |
| Stockport |
Internet | |
| Stockport |
Phone | |
| Buxton |
Wi-fi | |
| Stockport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
Over 3 hours and counting on the phone to @virginmedia , spoken to 5 different people and put on hold for the 6th time now. Issue yet to be resolved 🤬🤬🤬 #vpoorcustomerservice #timeforachange
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BT
(@AussieBen38) reported
from
Stockport, England
Absolutely abysmal customer service from @virginmedia everyone I speak to hasn’t a clue what they’re talking about! People steer clear if you’re thinking of switching!
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Mike Mee #FBPE
(@Mug_UK) reported
from
Stockport, England
@PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...
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Lorenzo 🇲🇹🇬🇧🇮🇪😷
(@MancLorenzo) reported
from
Stockport, England
@virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Hi, I can’t get hold of anyone to talk to on the phone or online about the broadband signal strength in my flat. Can you help?
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.
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Nathan
(@PeedsBBK) reported
from
Stockport, England
@virginmedia over an hour on hold on the phone to only get cut off and online chat not working!
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Mark Bedford
(@bedders221) reported
from
Cheadle Hulme, England
Why is your internet not working after 8pm every night this week ? @virginmedia (SK3 9NJ)
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Sibley14
(@sibley14) reported
from
Stockport, England
@virginmedia Can’t stay connected if there’s no signal! #Stockport #virginmediadown
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Pete Robinson
(@PeteRobinson985) reported
from
Macclesfield, England
@virginmedia Excellent service this afternoon from Lee. Eventually e-mailed my request and within the hour he was in contact by phone. A cheery chap who not only sorted my request, made sure an up to date second TiVo box will be delivered and reduced my monthly payments. Thank you 🙏 👍🏻
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ıllıllı ℕ𝕚𝕒𝕝𝕝 𝔹𝕣𝕠𝕨𝕟 ıllıllı
(@niallbrown23) reported
from
Marple, England
@virginmedia Used another computer just seems to be a chromebook issue
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia What details do you require in any text I send?? Seems a bit odd considering you should already have my complaint and my details 🤔 we’ve established I don’t have a ref number, so further info will assist??
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia It’s the same. I live in a small flat and when I go into the bedroom, the signal drops significantly. Surely it should reach the whole flat!
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia Thank you for your response. I have submitted a complaint, although I’ve no response to that either. Our internet is shocking and we’ve got a temp fix outside which needs to be made permanent from 4 wks ago. Paying a lot for nothing currently
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
@virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Hub is in the living room. No signal in the bedroom which is really close. Been happening for the past 6 months or so. Wasn’t originally the case.
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Yes it is. Plenty of room. No reason why the signal is poor. My last home was a house and it was fine in that.
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia I don’t. When I submitted the complaint (2nd) I chose the telephone call option, using my home number. I haven’t received any call to date!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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♡
(@aiyvera) reported
@virginmedia No recorded issues, wifi keeps dropping and videos keep buffering this isn’t nice
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Les Pigg
(@piggypics) reported
@virginmedia I'm registered with Telephone Preference Service that's a waste of time as well. Like I say telesale companies set to big a target for staff so it's the customer suffers. And I think you should open high street stores. Instead of catering for online shoppers
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VINCENT BURKE
(@vinceb007) reported
@virginmedia I give up .....its all a joke ....poor poor service
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Trevor Daniels 🏴 💙 #Annibyniaeth
(@danielssan41967) reported
@virginmedia Hi. I have done that. It says there is a problem and got me to restart the box but that makes no difference. I have never had any issues like this before. It only affects the Sky Sports HD channels. Bad timing.
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ANRacing
(@ANRacing_) reported
@virginmedia Have an ongoing complaint around incorrect information given to me by your team over 4 different phonecalls which has led to me being given a difference tv package than advised. Trying to speak to complaints team/handler and keep getting cut off by your service team
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chris marron
(@sonofhal) reported
@fiona_petch @iron_mavin @virginmedia They also make leaving such a pain in the *** that I'd never use them again just based on that.
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Melanie Blake
(@MelanieBlakeUK) reported
Disgusting customer service from @virginmedia not one but twice today. - over £100 a month to have people cut you off & transfer you several times without fixing the issue is quite frankly appalling. #VirginMedia
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Justwaitingforamate
(@JustmissHill) reported
@virginmedia hello i keep receiving phone calls from someone claiming to be with virgin media saying my broadband is not working. Even though I am not a virgin media customer. Phone number 02084320578
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Jon S
(@jons_twit) reported
@virginmedia Yes, the router needed to be replaced, but we were never able to find a date and time that worked for a tech to come and do it. So service never actually started, but I’ve been charged the last few months for it. Moving back out of the country now so do not need it moving fwd.
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david johnson
(@davidjo98291081) reported
@virginmedia @sanityclaus are we down in bl1