Virgin Media outages and service status in Buxton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Buxton, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Buxton come from postal codes SK17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Buxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Buxton, England
The most recent Virgin Media outage reports came from the following cities: Buxton, Macclesfield, Stockport, and Leek.
| City | Problem Type | Report Time |
|---|---|---|
 Buxton
|
Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Michael Taylor (@MarpleLeaf) reported from Marple, England@virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.
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Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, EnglandProbably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Poe{t}ech (@Poetech3) reported from Bollington, England@virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.
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Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
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Kerrie cuthbert (@Misskezcuthbert) reported from Stockport, England@kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all
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Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England@virginmedia No earliest they can fix it is feb 8th
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Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England@virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.
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Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia It's another intermittent problem
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exvista (@exvista_eamonn) reported from Stockport, England@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
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Adam Nadeem (@ManAviation1107) reported from Cheadle Hulme, England@endaburke81 @virginmedia I had an awful experience with them! Switched over to BT as soon as the contract ended and not had an issue since! Not to mention 180Mbps+ speeds!
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Kelly Walsh (@Kellywalsh758) reported from Stockport, England@virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!
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Nick Roper (@IamNickRoper) reported from Stockport, England@virginmedia can you get someone to contact me about Complaint reference: C-2503211445.
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Lollybanger (@lollybanger) reported from Stockport, England@virginmedia no broadband AGAIN in Stockport yet your service status says there are no faults ...... there are !!
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Diane Hilton-Wainwright (@DianeHilton20) reported from Cheadle Hulme, England@virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .
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Dave (@twiddlemeister) reported from Cheadle Hulme, EnglandI think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.
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Adam🍺 (@MCR_ADM) reported from Stockport, England@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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Pete (@shedleveller) reported from Macclesfield, England@virginmedia hi our phone line has been down since yesterday afternoon it's not to bad for me but have a few elderly neighbours who don't have mobiles and are relying on there landline could you please let me know when this will be fixed ?
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Давид Гора (@twiddlemeister) reported from Cheadle Hulme, EnglandThank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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Poe{t}ech (@Poetech3) reported from Bollington, England@virginmedia No, because complaining won’t get the b/b to happen any faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s absolutely no point complaining. We just want b/b and don’t want to go to Sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diplo (@loldiplo) reported. @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.
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Samina Masood (@Samina_masood3) reported@virginmedia we’ve had complete loss of internet since 2/5/26 due to broken cable, yet no proper fix or technician visit despite repeated promises. Instead, you sent someone to “clean router” & logged it as speed issue not total outage. It is unacceptable. Plz resolve urgently
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Mr Onion (@DanielRobe94975) reported@virginmedia Why can't I login in. In a constant verification loop between the website and my email address.
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TommyH (@TW19_2_3) reported@virginmedia total shite, no broadband, failure after failure. Bullshit service
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Craig (@bricknblock1981) reported@virginmedia Please see my wife’s posts for issues and photos and contact her directly to resolve
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s★🇵🇸🇵🇸 (@cosmicflame56) reportedvirgin media is genuinely so ******* **** it’s always losing its service im cancelling this **** membership **** the ceo for making such a **** wifi source dumb toad
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Dan (@UKDan86) reported@loldiplo @virginmedia Every time you reply, it just further confirms that you truly are stupid. I don't talk to stupid people.
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Samina Masood (@Samina_masood3) reported@VirginMedia We’ve had complete loss of internet since 2/5/26 due to broken cable, yet no proper fix or technician visit despite repeated promises. Instead, you sent someone to “clean router” & logged it as speed issue not total outage. This is unacceptable. Plz resolve urgently.
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Isla (@saoirseisla) reported@virginmedia 10 straight days. No WiFi/tv channels. No, it’s not an area outage,it started as one but now it’s a major issue affecting my connection.I’ve been on the app but it says no outage issues in my area. No one can seem to tell me when it will be fixed. I work from home and need wifi
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Jamie Summers (@JimSummersNews) reportedHi @virginmedia, cables belonging to VM have been detached and hanging dangerously from my building for several weeks. I’ve been told on four occasions an engineer will come to fix, and nothing has happened. Can you help please?