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Virgin Media outages and service status in Buxton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Buxton, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 26, 6:22 PM GMT+1.
  • 67% TV (67%)
  • 22% Internet (22%)
  • 11% Wi-fi (11%)

The latest reports from users having issues in Buxton come from postal codes SK17 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Buxton, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Macclesfield, and Buxton.

CityProblem TypeReport Time
Stockport Internet 9 hours ago
Stockport Internet 1 day ago
Stockport Internet 7 days ago
Macclesfield TV 7 days ago

Nearby cities with recent reports

Stockport

3 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • MarpleLeaf
    Michael Taylor (@MarpleLeaf) reported from Marple, England

    @virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.

  • Poetech3
    Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.

  • longsightjimmy
    Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    Hey @virginmedia you’ve sent me an increased bill after I have renewed for a fixed time. Can you help please

  • sallyshaw5
    Sally Shaw 🐝🐝 (@sallyshaw5) reported from Stockport, England

    Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!

  • HumpsSnr
    Humps Snr (@HumpsSnr) reported from Stockport, England

    Over 3 hours and counting on the phone to @virginmedia , spoken to 5 different people and put on hold for the 6th time now. Issue yet to be resolved 🤬🤬🤬 #vpoorcustomerservice #timeforachange

  • Misskezcuthbert
    Kerrie cuthbert (@Misskezcuthbert) reported from Stockport, England

    @kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all

  • penny62132920
    Lorraine Glover (@penny62132920) reported from Strines, England

    @virginmedia no service in sk6 8bt can you help

  • Jo8Pink
    Joanne Fallon (@Jo8Pink) reported from Macclesfield, England

    @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

  • mrcritchy
    Neil Critch (@mrcritchy) reported from Chapel-en-le-Frith, England

    @ollyknights @virginmedia If you need any further help Olly DM me NP at all. I only hope they haven’t been calling Long Distance

  • IamNickRoper
    Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now

  • Natterback
    Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.

  • Poetech3
    Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia No, because complaining won’t get the b/b installed and faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s a absolutely no point complaining. We just want b/b and don’t want to go to Sky.

  • AlexxTheTiger
    Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time

  • 1sophiereynolds
    Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!

  • lexy1968
    Alex (@lexy1968) reported from Cheadle Hulme, England

    @virginmedia Hi. How do I cancel my service please?

  • MsBethTaylor
    Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Hi, I can’t get hold of anyone to talk to on the phone or online about the broadband signal strength in my flat. Can you help?

  • MalbiffaSwann
    Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now

  • PeteRobinson985
    Pete Robinson (@PeteRobinson985) reported from Macclesfield, England

    @virginmedia Excellent service this afternoon from Lee. Eventually e-mailed my request and within the hour he was in contact by phone. A cheery chap who not only sorted my request, made sure an up to date second TiVo box will be delivered and reduced my monthly payments. Thank you 🙏 👍🏻

  • Natterback
    Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia and once again we have no Internet services. This is without doubt a terrible service.

  • RebeccaHRM
    Rebecca HR 😷 (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • utdinterest
    utd Interest (@utdinterest) reported

    Hello @virginmedia my internet been down 6 hours now fix your ******* **** 🤬

  • Louiseboxall
    Louise Boxall (@Louiseboxall) reported

    @virginmedia Yep, we’ve done all that. It says intermittent service. It’s been like this over a week. Now it’s worse! Even spoke to one of the customer service people on Friday, the issue is worse and we were told unless they get 360 then Virgin won’t help. Absolute disgrace!

  • neilstitfer
    Neilio 🇬🇧 (@neilstitfer) reported

    As expected this is just lip service from @virginmedia pretending they are help. They didn't help, and they still are falsely claiming I haven't paid my bill and are causing me to have an adverse credit rating. Pure human misery is what they spread

  • parky1021
    simon parkinson (@parky1021) reported

    @JShine06 @virginmedia Unfortunately your not the only one with issues I can’t believe how downhill they have gone

  • maggsfromtnorth
    MaggieW (@maggsfromtnorth) reported

    @virginmedia Why was I told that the fault at Tooting was going to be 24 hours to fix? And what's the point putting the message on X when you don't have WIFI?????

  • trail_71
    Gen X (@trail_71) reported

    @virginmedia Down in exeter - my TV screen keeps dropping out to black for a fraction then back on again - is line with the problems you’re having ?

  • WRIGHTACUS
    𓃵𓃵𓃵 (@WRIGHTACUS) reported

    @virginmedia It's been caused by the installation from a pole located up the road to my property, turns out the wire was too low and it's been hit, resulting in this damage to my property

  • SaffaJC
    JC (@SaffaJC) reported

    @virginmedia That I must got to an O2 store and fix it myself even though your team messed up my details so I can’t verify the account and you never sent a sim out. Pathetically useless service

  • Wayne26409326
    Don Beech (@Wayne26409326) reported

    @virginmedia tv not working for 48 hrs happening every other week for the past 6 weeks

  • LCFCtilIDie1989
    Adam (@LCFCtilIDie1989) reported

    @virginmedia why have I just been hung up on having spent ages to talk to someone about my broadband issue? So unprofessional and such poor service