Virgin Media

Virgin Media Outage Report in Buxton, Derbyshire, England

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The latest reports from users having issues in Buxton come from postal codes SK17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Buxton, Derbyshire, England 02/13/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Buxton, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Buxton and Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockport Wi-fi
United KingdomStockport Internet
United KingdomStockport Internet
United KingdomStockport Wi-fi
United KingdomBuxton TV
United KingdomStockport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • lisaTideswell1 Lisa Tideswell (@lisaTideswell1) reported from Stockport, England

    @VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away

  • ST_1982 Scott (@ST_1982) reported from Stockport, England

    @SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.

  • twiddlemeister Dave. (@twiddlemeister) reported from Cheadle Hulme, England

    @dj_damien @virginmedia Someone’s turning their cable network on and off with the looks of it.

  • NotTrending James Manuel (@NotTrending) reported from Mellor, England

    @virginmedia appreciate you’re really busy but I can’t get through on the phone or web chat. My contract is up on the 18th and going up £15 a month. Save me the hassle and you the increased call load and just move me to the new customer deal please, thanks

  • OggyGhost 👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia broadband down again as well as your website and app won’t work either what’s going on

  • timmears tim mears (@timmears) reported from Macclesfield, England

    @SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha

  • connell2509 TCTOM (@connell2509) reported from Stockport, England

    @JustRacingMag @virginmedia Am having the same issues and have been for over a week! @virginmedia 😡😡😡😡 @skytv #help

  • Paulmorris39 Boris (@Paulmorris39) reported from Stockport, England

    @virginmedia Mobile signal is out too

  • greg__gin Greg (@greg__gin) reported from Stockport, England

    @virginmedia Done that already and nothing back. Terrible service.

  • GilesJugiles Junior Giles ️ (@GilesJugiles) reported from Cheadle Hulme, England

    @virginmedia You’ve let me down more than Karry Kane not squaring it to Sterling nearly 2 years ago :/

  • SophieMassey11 Sophie Massey (@SophieMassey11) reported from Macclesfield, England

    @_Captain_Insano @virginmedia I’ve had issues with them for over 8 weeks. It’s with the cisa now.. shocking service!

  • roodle_pipski Ruth Edwards (@roodle_pipski) reported from Cheadle Hulme, England

    @virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.

  • micky69er mike atkinson (@micky69er) reported from Stockport, England

    @SonosSupport I am having issues with my beam at the moment . I have played movies from a couple of sources for eg Apple TV & virgin media through Xbox one & the settings dream to be showing playback as 2.0 not 5.1 & not sure why.

  • GilesJugiles Junior Giles ️ (@GilesJugiles) reported from Cheadle Hulme, England

    @virginmedia 3 times today your servers have gone down whilst playing CoD. 3. Basically a triple kill.

  • iagdotme Ian Anderson Gray 🚀#SMMW20 (@iagdotme) reported from Cheadle Hulme, England

    @virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia trying to work from home while having a really bad WiFi connection, but paying for super fast broadband is not helpful website states no issues in my area I beg to differ not good for working feom@home please check why it’s bad

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    .@virginmedia broadband is down. Lots of green flashing lights. Argh

  • NicNic67 Nicky Waller (@NicNic67) reported from Poynton, England

    @virginmedia please provide an email for customer service regarding my application for a new contract

  • archieberry19 ARCHIE (@archieberry19) reported from Stockport, England

    @virginmedia can you check my internet speed please my kids keep telling me it’s laggy and to change providers as it’s tooooooo slow !! Help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PhoenixGems Kez (@PhoenixGems) reported

    @virginmedia Broadband hardly ever works. Won’t let us log into stuff. Randomly cuts out. Worst decision ever changing to Virgin.

  • zoebartlett Zoe Bartlett (@zoebartlett) reported

    @virginmedia I don’t have a complaint reference, because I was told you don’t have a complaints process and no one has got back to me as promised to discuss my grievance. Again.... round in circles.

  • zxspectrumguide ZX Spectrum Guide (@zxspectrumguide) reported

    @virginmedia - the agent I was having a live chat with terminated the call when I asked how to make an official complaint. How do I make a complaint, please?

  • keepthemclosed negs (@keepthemclosed) reported

    @virginmedia being asked yet again to register a device. Its the same ******* device i register 3 weeks ago. Sort this **** out it’s been going on for a long time and its pathetic if you’re relying on cookies!

  • Benjihubbs Ben Hubbard (@Benjihubbs) reported

    @virginmedia Tried that..... Was sent on a loop of chat bots for over 2 hours, never spoke to a single person! #poorcustomerservice

  • giuseppe_esq Giuseppe_esq (@giuseppe_esq) reported

    @JakoraeOfficial @ATVIAssist I used to be with Virgin, and whilst they can provide high internet speeds, the quality of their connections can be problematic. It’s not always easy to find what is causing issues with your connection. I assume you have got a Virgin Media cable modem/router?

  • benwilkes Ben Wilkes (@benwilkes) reported

    . @virginmedia they have called your damage line, no one answers. I have called you, no one answers. How can we report a fault. It's my son's birthday today, please help

  • benwilkes Ben Wilkes (@benwilkes) reported

    . @virginmedia I keep calling your fault line but get cut off. Even when using your automated message service. Come on now please.

  • tyoung1996 Tom Young (@tyoung1996) reported

    @SophieGraceNash @virginmedia Have come to expect very little of them sadly Sophie. Just having a scroll through their replies says it all. Hopefully fixed soon & will cancel at first opportunity!

  • MartinPerrie Martin Perrie (@MartinPerrie) reported

    We pay a small fortune each month to @virginmedia and the service has now gone down 3 days running. Not ideal when trying to work from home.