Virgin Media Outage Report in Buxton, Derbyshire, England
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The latest reports from users having issues in Buxton come from postal codes SK17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Buxton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Buxton, Stockport and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Buxton |
TV | |
| Stockport |
Internet | |
| Stockport |
Internet | |
| Macclesfield |
TV | |
| Stockport |
Internet | |
| Stockport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time
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Rebecca Westaway
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia Resolved overnight but would have appreciated VM acknowledging the interruption to service in the area. Saves everyone a great deal of time and mobile data
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged
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Sally Shaw 🐝🐝
(@sallyshaw5) reported
from
Stockport, England
Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.
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Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia It's another intermittent problem
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Andy Collier
(@andy4321) reported
from
Stockport, England
I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.
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Давид Гора
(@twiddlemeister) reported
from
Cheadle Hulme, England
Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BgGavlar
(@BGavlar) reported
@virginmedia Thanks for the reply guys. Sadly the issue keeps coming and going. The screen freezes then I get two green lights on the front on the router. One of these then flashes before I get red lights on the front of my TiVo box.
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Sophia S
(@alliterate) reported
@MoneySavingExp @MartinSLewis Please help! @virginmedia won't honour a deal from your website unless MSE contacts them on my behalf so they can process my discount. I know you can't answer individual queries but I really don't want to be stuck paying >double what I expected!
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Sarah Vernon
(@SarahVernon_sa) reported
@virginmedia Overall it saddens me to think that a large communication company could care less about customer service & their clients when it comes to genuine discussion with something other than AI who could not assist in the 1st place.
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Muhammad Rahman
(@mo1981_rahman) reported
@sianlouisenicol @virginmedia It's a BS only for the first day..never sort it out
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Kel Pizzuti
(@kelpizzuti) reported
@TravelodgeUK your @virginmedia WiFi is the biggest scam going and I fall for it every bloody week. £3 for a ping of about 200ms and download speeds at like 5mb. TERRIBLE.
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Sarah Vernon
(@SarahVernon_sa) reported
@virginmedia Thank you for the clarification but it is the poor customer service that is really shocking for a communications company, it should also be a one on one chat and not your general automated responses.
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Mark Owen
(@82MarkyMark) reported
@virginmedia do you have any known broadband issues in the B62 area of Halesowen? It’s been cutting out all day but my status says ‘All looks good’ even though I ran a test and it says you have an issue, then just says ‘All looks good’ again.
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Paul A Murphy 💙
(@PAloysiusM) reported
Hello @virginmedia — my partner phoned you at 11.40am to report our landline down —was told it would take 4-6hrs to investigate. Still no service. The website says the service is working fine. It isn't. Tried different hardware, no connection. Can you please advise?
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Andrew James
(@axxxj) reported
@mrcfield @virginmedia I was gonna use that excuse! Wait aren’t you off work anyway! What terrible timing!
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Ivo
(@Qeab) reported
@virginmedia how unreliable can you be ? Total loss of service since Saturday and engineer pulls a no show today. What amazing service ... now what’s even better is it’s been rescheduled twice from the 1/08 to the 3/08 ?!!! Is this some kind of joke #virginmedia ?