Virgin Media Outage Report in Buxton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Buxton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Stockport and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Phone | |
| Stockport |
Internet | |
| Stockport |
Internet | |
| Stockport |
Internet | |
| Macclesfield |
TV | |
| Stockport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Z Z Z Z oi oi oi.
(@zzzzoioioi) reported
from
Stockport, England
If you're a Virgin media customer and you don't have BT sport they are showing the game for free on channel 100 in HD! "Come on Chelsea"#ChelseaFC #CFC .
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Cillas Fitness
(@CILLAS_fitness) reported
from
Stockport, England
@virginmedia very disappointed, I’ve phoned twice, been on hold 15 mins then 10 mins, I just want to cancel, and I can’t, you’ve put my bill up to £53.50 from £36 I’m not happy at all contact me ASAP please
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
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SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
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Mark Bedford
(@bedders221) reported
from
Stockport, England
@ITV Probably just the usual sub standard service off @virginmedia 💩
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Jayne Brindley
(@dizzys_girl) reported
from
Stockport, England
@virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless
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Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia Yes no it’s not listed reset box and checked connections and still down
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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Stan Hall
(@StanHall20) reported
from
Macclesfield, England
@allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what the F is going on again with the bloody broadband 4 days after the last time it went down so much for a stable reliable service 😡😡😡
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Stan Hall
(@StanHall20) reported
from
Bollington, England
@virginmedia why is virgin media customer service so BAD, supposed to be a multi-million pound company MY ARSE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Phillips
(@2tykes) reported
@virginmedia I called your support team last night at around 8.30pm and someone there told me. His name might have been Sam but not too sure. He tried to reinstate hub 3 but couldn’t as hub 4 was activated. I had received a text message around 6.30pm to advise that my kit had been activated
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Lauren
(@LaLaDee21) reported
@virginmedia is it a nation wide broadband issue? Seems to be down more times than it works these days.
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Adebola | Travel Foodie
(@mybreakingviews) reported
Virgin Media are absolutely the worst company I have come across. Never again.
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Gareth Flower
(@GarethFlower) reported
@virginmedia The first line says 'unfortunately we have had to cancel your order as we are unable to bring virgin services to your home' Neighbouring property has a shared access with us and they have their incoming from your services there so do not see why it is not possible?
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Paul Tamburro
(@PaulTamburro) reported
One of the nine circles of Hell is dealing with Virgin Media customer service.
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K B
(@KB28985358) reported
@virginmedia I believe you would terminate a call. It is well documented with virgin. Plus if call times exceed the call time average lines will be terminated by the advisor to keep their job. You can most certainly arrange an advisor to call me.
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Williiam Darbyshire-Clarke
(@Will_Clarke1) reported
@virginmedia The issue is with wireless connections across all devices. It’s not a coverage issue as we also have the pods.
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Kyle Harbour
(@KyleHarbour4) reported
Virgin media down in CR Postcode What's the reason now as this is the 5th time it's happen this year! #virginmediadown
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Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice
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K B
(@KB28985358) reported
@virginmedia Yes like I said in the previous messages 6ty September. I cannot wait that long and want to cancel. Every time i phone the line gets cut off. I don't have enough time in the day to wait 40mins for the call to be answered