Virgin Media Outage Report in New Mills, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Stockport, Salford and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia Web media and phone do not work I’ve been trying to contact for DAYs please help ... why am I being IGNORED
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TCTOM
(@connell2509) reported
from
Stockport, England
@JustRacingMag @virginmedia Am having the same issues and have been for over a week! @virginmedia 😡😡😡😡 @skytv #help
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@virginmedia HELP ME!!
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
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Sophie Massey
(@SophieMassey11) reported
from
Macclesfield, England
@_Captain_Insano @virginmedia I’ve had issues with them for over 8 weeks. It’s with the cisa now.. shocking service!
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports
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Ruth Edwards
(@roodle_pipski) reported
from
Cheadle Hulme, England
@virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.
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tim mears
(@timmears) reported
from
Macclesfield, England
@SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha
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James Manuel
(@NotTrending) reported
from
Mellor, England
@virginmedia appreciate you’re really busy but I can’t get through on the phone or web chat. My contract is up on the 18th and going up £15 a month. Save me the hassle and you the increased call load and just move me to the new customer deal please, thanks
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Emily
(@emilystella_) reported
from
Salford, England
@ThreeUKSupport No I’m with @virginmedia but they can’t help. And pay as you go isn’t going to work I’m afraid, we want a monthly payment.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia I need help cannot access my account and being ignored for 3 days !!!!
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Nicky Waller
(@NicNic67) reported
from
Poynton, England
@virginmedia please provide an email for customer service regarding my application for a new contract
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Zach
(@zach2302) reported
from
Salford, England
@MinecraftSqu1d this man is working in a call centre probably like virgin media or some shite and he’s saying he wants to assault his customer yikes
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toewad1
(@toewad1) reported
from
Salford, England
Just got my bill of @virginmedia they gave me some wi-fi boosters for free, because the hub3 is so bad, but they have charged me for them, "what" I know they were free, but I have a trick up my sleeve, I'm out of contract, you knobheads!!!
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Scott
(@ST_1982) reported
from
Stockport, England
@SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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toewad1
(@toewad1) reported
from
Salford, England
Be glad when this Chinese shite is over, so @virginmedia won't have an excuse for the crap broadband, and not getting back in touch, with the pathetic support P.S. I'm watching and making notes of my contract, you gave me another 12 month, don't want it!!!
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I get half the service, you get half the bill.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I know there is more to think about at the moment, but, my upload speed was down to 2.6meg and it fluctuates around 2meg to 6 it was 25meg last week is it something you are doing, I have reset everything many times but it makes no difference.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ihatewestwood
(@ihatewestwood) reported
@virginmedia Aww jesus Christ.... I need to log onto that for we chat, which is the issue I'm having 🫣. I tried using my acc and area reference as well and it can't find my account. Unbelievable
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paul winchester
(@doitallpaul69) reported
@virginmedia No idea what the connect app is but i know where it doesnt work properly. I just need a link or a phone number to order them. It should be a simple process but like everything with virgin its not
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Basic with Life
(@Joses_World) reported
@virginmedia @edanderson101 Virgin media why is everything so difficult and drawn out with you? I thought it was just a few of us that felt like this but you seem to have a huge problem with providing your paying customers with a consistent functioning service. 😔
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Mr Comic Book
(@comicbookguy_UK) reported
@ScottishSun why havent you mentioned the constant @virginmedia outages EVERY night at midnight this week? Subscribers up & down the nation losing all internet including the VM website going down yet Virgin refuse to acknowledge it! We're fed up with this!!
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K. C.
(@KyleCiesielczuk) reported
@the_pieface @virginmedia Tempting fate here but I have had no issues with virgin for a few months now.
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Wainscott
(@wainscott1) reported
Seeing as Virgin Media is trending, has anyone else had broadband connection problems ever since they had no choice in being upgraded to superfast 100MB+? I wouldn't even call it fast a lot of the time! It was fine before that.
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Barry Carre
(@revvyb7) reported
@the_pieface @virginmedia And there prices are £55 shot up for even worse service then usual
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Neil Finlayson
(@neilfinlayson) reported
from
Edinburgh, Scotland
@virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop
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Knxfee
(@Knxfee) reported
@JOKERUKG @virginmedia £105 a month for it to go down all the time
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James Hunter
(@Jack_Huntero) reported
@virginmedia Wdym everyone had the issue it something to do with vm server going down.