Virgin Media Outage Report in New Mills, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Buxton, Salford, Ashton-under-Lyne, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Stockport |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Buxton |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
-
Joemoonblue
(@joemoonblue) reported
from
Stockport, England
@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
-
Milk Monkey
(@killer_gorton10) reported
from
Manchester, England
@virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing
-
Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor
-
BLACK MILK
(@blackmilkcereal) reported
from
Manchester, England
@vmbusiness can you answer your customer support phones please. Our phone line is down 📞
-
Jamie Yates
(@jy_6yates) reported
from
Stockport, England
@virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength
-
ronnie beaver
(@parabull50) reported
from
Cheadle Hulme, England
@virginmedia disgusting service latest offer for new customers £16 cheaper than existing customers after 15 years time for a change I think very disappointed
-
Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
-
Abbey
(@abzster) reported
from
Manchester, England
@virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?
-
Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
-
Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
Hey @virginmedia so you’ve cut me off again on the first day my kids are back at school or is virgin media still down or is this just what you do? @richardbranson can you help? 😔
-
Leann
(@leannt1984) reported
from
Salford, England
Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property
-
Ant
(@AjBsuperstarR) reported
from
Manchester, England
. @virginmedia when will the WiFi outage in M23, Manchester be rectified? #500mbs ?
-
Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
@virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.
-
Ajay Patel
(@AjayPatel1000) reported
from
Stockport, England
@virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.
-
Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
@virginmedia down again ....but give it a few days ...I’ll get cut off for late payment 😔
-
Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
-
Mark Bedford
(@bedders221) reported
from
Cheadle Hulme, England
Why is your internet not working after 8pm every night this week ? @virginmedia (SK3 9NJ)
-
Anna Robinson
(@Anna_Rob25) reported
from
Salford, England
Why is @virginmedia internet always down, paying for a service you can never use 🙄😤
-
Pablo Costa
(@pabsmanc89) reported
from
Manchester, England
@Virginmedia broadband down in Manchester
-
Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee
(@PastGrounds) reported
@virginmedia Hi, the service in Wimbledon is down and has been for a while now. Could you please confirm when it'll be back up and running?
-
The Bodyguard (Double Vaccinated)
(@Alex_B1971) reported
@virginmedia Please can you explain why over 1 month later. My ex wife's account hasn't been cancelled & when I phoned less than 1/2 I got cut off by the person inquiry on this ? I wanted to get the original black Friday deal & you failed to cancel on that last day.
-
Narayan Iyer
(@narayan_iyer83) reported
@virginmedia there are broadband issues in Wimbledon Chase area for the past couple of hours. Can you please look into it
-
Amit singh
(@Amit_S_Bhopal) reported
@virginmedia Contacting you on here because I've exhausted almost all other avenues. I've had a complaint disappear down a black hole and I've had to make 4 phone calls about my faulty router (you're still refusing to send out a new one). Can someone please get back to me
-
Paul Berry
(@paulberry2303) reported
More time and effort wasted with the pathetic excuse for customer service from @virginmedia. Honestly how can one company be so utterly appalling?
-
Richard Sambrook
(@sambrook) reported
@virginmedia ...does the statutory compensation your rep told Santa he was entitled to get triggered by the website that says there's no problem? Anyway, Santa has other things to do this week - but if he hadn't renewed his contract recently he'd be checking other services as he flies around!
-
Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
-
.
(@james01265934) reported
@sambrook @virginmedia Agree. Same answer saying the wires are not connected. I’m an electrician there all in tight and snug. Get you customer service fixed ffs😡
-
.
(@james01265934) reported
@sambrook @virginmedia I am not paying for a service I’m not getting. See you in court
-
Godz Villa
(@Godzvilla) reported
@virginmedia Are you having problems in B26 tonight??