Virgin Media outages and service status in New Mills, England

Problems in the last 24 hours in New Mills, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Mills, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Mills, England

The most recent Virgin Media outage reports came from the following cities: Buxton, Manchester, Salford, Wilmslow, Stockport, and Hyde.

City	Problem Type	Report Time
Buxton	E-mail	6 hours ago
Manchester	Wi-fi	2 days ago
Manchester	Internet	4 days ago
Manchester	E-mail	4 days ago
Manchester	TV	6 days ago
Manchester	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

• 
  Josh B (@JoshuaBurns) reported 4 minutes ago from Manchester, England

  @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

• 
  Tiffers (@Tiffers1973) reported 8 minutes ago from Ashton-under-Lyne, England

  Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here

• 
  DJ Nerja 🇺🇦 (@CurryInTurry) reported 8 minutes ago from Stockport, England

  @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

• 
  alex. (@blokealex) reported 11 minutes ago from Manchester, England

  @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

• 
  Dave/Давид 🇺🇦 (@twiddlemeister) reported 14 minutes ago from Cheadle Hulme, England

  @virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.

• 
  Mrs Jordan -Johnson (@Natterback) reported 15 minutes ago from Stockport, England

  @virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.

• 
  Anthony Taylor (@anttaylor23) reported 22 minutes ago from Manchester, England

  @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

• 
  🐝Louise🐝 (@louaze) reported 23 minutes ago from Manchester, England

  Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

• 
  👽 (@bludav_andrew) reported 26 minutes ago from Manchester, England

  @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

• 
  Esjay (@essers) reported 31 minutes ago from Manchester, England

  @virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.

• 
  Warrenesco Jacksonovakov (@izzwoz) reported 32 minutes ago from Ashton-under-Lyne, England

  @virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.

• 
  Dave/Давид 🇺🇦 (@twiddlemeister) reported 33 minutes ago from Cheadle Hulme, England

  @virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.

• 
  Helen Hurley (@HelenMHurley) reported 34 minutes ago from Manchester, England

  @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

• 
  Joanne Fallon (@Jo8Pink) reported 37 minutes ago from Macclesfield, England

  @virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??

• 
  Rebecca Westaway (@RebeccaHRM) reported 40 minutes ago from Cheadle Hulme, England

  @virginmedia Resolved overnight but would have appreciated VM acknowledging the interruption to service in the area. Saves everyone a great deal of time and mobile data

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 45 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  Carl 🙃 (@carlbarrett) reported 49 minutes ago from Ashton-under-Lyne, England

  @virginmedia a landscaper just went through my virgin cable in the garden, how can I arrange this be fixed? the customer helpline isn’t very helpful.

• 
  Andy Millington (@andymillington) reported 51 minutes ago from Cheadle Hulme, England

  @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

• 
  Josh B (@JoshuaBurns) reported 53 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Mark Armstrong (@mark001282) reported 57 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Davies (@daviesa02) reported 9 minutes ago

  @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

• 
  BirchillsBoy (@BirchillsBoy) reported 9 minutes ago

  It's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.

• 
  Virgin Media News (@VirginMediaNews) reported 9 minutes ago

  First-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 10 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  William (@William232393) reported 13 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Unainstein (@AstonVillaDoge) reported 17 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Marina Robb (@MarinaRobb) reported 19 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Jenny Do Nascimento (@jdonascimento) reported 20 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 23 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 24 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!