Virgin Media Outage Report in New Mills, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Macclesfield, Stalybridge, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Pamela Carter
(@pcjcarter) reported
from
Manchester, England
@virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.
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David Davo Gray
(@Davogray) reported
from
Stockport, England
No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless
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David Green
(@DTGreen63) reported
from
Stockport, England
@Virgin_Victoria @MadeByDyslexia @virginmedia They won't help customers service is crap they don't won't to know full stop
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
@JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.
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Andy Powell
(@p0welly) reported
from
Greenfield, England
For the live of God @virginmedia stop digging and fix your bad practices.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia I’m afraid you’ve used the new deal trick before and look where we are. I am stuck without internet for a week and paying for a poor and inconsistent service. The server for my postcode M210ZN is down. Yet my wife who was working less than a mile away had no problems.
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Saoirse
(@Seearsha) reported
@virginmedia Hi, are there any issues with WIFI in Southfields, London? My internet has been coming and going since 5pm yesterday. Have rebooted and reset it but nothing is working.
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Shear Design
(@ShearDesign2) reported
Due to a Virgin Media outrage, our Company Internet is current down. If you need to contact us, please call our Office on 029 29547000. We will update you as soon as we have any further news and apologies for any inconvenience caused
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Kayleigh Blaker
(@KayleighBlaker) reported
@virginmedia your mobile team keep calling me. In a conversation then they hang up?! Really bad service. I’m not calling back because I don’t have an hour to waste sat on hold.
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Viking
(@Viking12374292) reported
@dotdrama @virginmedia Internet down yet again. Hopeless service
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tnagum
(@quenrods) reported
@virginmedia my broadband has been intermittently cutting out all day. No service alerts in my area (E15). What’s going on?
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Andrew Poile
(@AndrewPoile) reported
@virginmedia It’s ok. It’s just when it goes down in moments like this, and then told to keep our broadband and phone will still cost near enough the same even if got rid of the tv package which we don’t use just makes you wonder why are we paying just shy of £100 monthly for it
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J
(@JBMurp) reported
@8blured8 Anyone else caught in a @VirginMediaIE @virginmedia customer care cyclone? My internet Service has nosedived this week. Phone wait times of one hour, Whatsapp referring to online support, online support non existent.
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lottie
(@lottie39024385) reported
When you phone @virginmedia to cancel your internet and get hung up on twice. My contract is over on the 5th October. I’ve paid my last bill today. You won’t get another penny out of me.
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Ian Nicolle
(@Nicollers1975) reported
@virginmedia Any update on this please? I still can't access the site. Have you tried recreating the issue? The lack of a technical resolution is pretty poor tbh
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TFISHER1970
(@TFOLEY1970) reported
@virginmedia And again. None are free for me as I am not a customer. I’ll just block you.