Virgin Media Outage Report in New Mills, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Stalybridge, Wilmslow, Salford, Dukinfield and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia and once again we have no Internet services. This is without doubt a terrible service.
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc
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Austin 💚
(@austingreenxxx) reported
from
Manchester, England
@virginmedia your internet is down… AGAIN… some peope that things to post
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Altho, I’m not sure how I would cancel it…
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia than it’s worth, even after being with your service since it launched.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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☕️Bloggers Meet 2022☕️
(@andrewismine99) reported
@virginmedia Plus I had no working landline for over a year yet was paying landline rental monthly so you owe me anyway ! So u will need to deduct the charge from what u owe me can u sort this ASAP or im making a complaint
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curtis booth
(@blueboy361) reported
@virginmedia The Internet is awful constantly goin off 💩
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もずきな
(@mozukina_gaming) reported
@virginmedia Hello. We received a letter from you saying that Wi-Fi is not available in our area from 8am to 5pm today. But from 8am to now the Wi-Fi is still not working. What should I do? I am in trouble.
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Bob McGowan
(@BobMcDuck) reported
@virginmedia No, we've been through all the diagnostics, a few times, installed new equipment, still have the issue, could you send someone out ASAP, please?
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liam ward60
(@liam_ward60) reported
@PaulByrne_1 @VirginMediaNews @5 Sure only 4 students returning to school the awful virgin media ireland would be starved of quality irish news today
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Mark Connelly 🏴
(@markgoeswild) reported
@virginmedia Is there no email address? Imagine having to write an actual letter to cancel an internet account. @Ofcom
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John Last
(@JohnLastActor) reported
@virginmedia No. All I want to know is this. I’ve upgraded my tv, net, phone and mobile contract with Virgin. The new sim to switch my Virgin mobile service to o2 arrived this morning. I want to retain number. Do I just put SIM inside and wait for it to be automatically ported over?
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jill adelus
(@jillladelus1) reported
@virginmedia Excellent play at @virgin- transferred to 'Collections'- Oh we're so sorry to hear your difficulties- lets have a look at your..BLING. PUT THE PHONE DOWN!! RIGHT let's change tactics & contact Trading Standards & @Ombudsman & get my Solicitor into play against your little games.
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Mark Connelly 🏴
(@markgoeswild) reported
@virginmedia Is there no email address? Imagine in this day and age having to write an actual letter to cancel an internet account. @ofgem
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Shirley
(@ShirleyAFMT) reported
@virginmedia (3) the response - someone will have to do it for her! I again explained my mum lives alone, I'm not with her and there must be some help you can give to vulnerable people in cases such as this. The response - you'll have to go to do it for her.....