Virgin Media Outage Report in Dukinfield, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dukinfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dukinfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dukinfield, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Rochdale, Bury, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dukinfield, England
Latest outage, problems and issue reports in Dukinfield and nearby locations:
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Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia This evening audio description appeared on Dave, but this time we were able to switch it off with no issue (although we hadn't switched it on deliberately)
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@virginmedia No we’ve been using it for years and it’s been fine. We’ve turned the box off & on to see if that would help but nothing
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lynne davies
(@daviesl5) reported
from
Glossop, England
@virginmedia @NoodlesTCat You need to hurry up and get in the SK13 area! Sick of our internet with @BT. First 12 months fine then after you sign up with new contract, goes slow! Ring them and get fobbed off saying nothing is wrong
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia 14 year customer M41 area Manchester. New router Monday internet dropping around Tea time (350meg). Engineer yesterday new boosters and I’ve had to buy a ether switch as told it’s my cctv no it’s not. Let’s hear the PR BS I want a proper refund!!! #virginmedia
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talia
(@taliashan) reported
from
Manchester, England
@virginmedia is so so crap and has the audacity to be the most expensive
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Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia Not sure - we gave up and watched the football instead with the plan of trying catch up! Will try the reboot if all else fails but wasn't sure if it were a wider problem as it was only that one programme...
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia WTF is going on with the broadband again ........
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Dan Cross
(@dancross88) reported
from
Salford, England
@virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s
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Manchester Tart
(@Manchester_Tart) reported
from
Urmston, England
@virginmedia get off the internet, I want to use the house phone! #virgin #down
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@Aaronjgriffiths @virginmedia How annoying is it 🙈 mines still not working I don’t know what else to do
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Rixie | MamaDemonDoggo
(@Gallerixia) reported
from
Salford, England
@virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.
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Ana Stewart
(@withloveanax) reported
from
Sale, England
Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!
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GEORGIA CRUSE
(@georgiacruse_) reported
from
Manchester, England
No joke @virginmedia WiFi goes down about 3 times a week
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.
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Anthony Maxwell
(@WellMax81) reported
from
Sale, England
All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.
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Juicy_Jade
(@Jade_Juicy) reported
from
Salford, England
@virginmedia Just finished talking to CS. They made some changes , i should monitor my connection for 24 h and this should in theory be fixed. Will update tomorrow. Thank you for trying to help Ann.
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Ana Stewart
(@withloveanax) reported
from
Sale, England
@virginmedia A complaint has been logged but I still have not received a call from a supervisor. I have not been assured what compensation we will be given due to this chaotic mess!!!
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colin-loftus
(@loftus2011) reported
from
Middleton, England
@virginmedia your remotes and boxes are shit I need @SkyUK back
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia No area problems I am at a lose I’m tech savvy and rather sort myself but if I can’t or your engineers I give up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Harris
(@jharris1992) reported
@virginmedia is there an issue with landlines in Manchester?
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Ria Star
(@riaSdAS) reported
@virginmedia Not talking about the app. Tested with app .signal does not reach half and v small outside kitchen garden. Have Can’t do a face time call ,slow ,drops buffer stuck . It’s bad .the half that works is brilliant . Old hub was fine . Sorry I changed. What now?
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Richie Morton
(@richiemorton01) reported
@virginmedia Done that still crap that's why I bought a third party router so I can use the hub as a modem but can't because it's faulty
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Louisa
(@Lou_2018) reported
@virginmedia are there still internet problems in the EN10 area?
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john eaves
(@john7evo) reported
@virginmedia Keep reading your script you know it's not morally correct to do this .. how do I take this complaint further ..
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Sarah Shearman
(@Shearmans) reported
@virginmedia @furrymoocat Adding to this as a neighbour - not only terrible service for weeks, (we have all had to shell out for extra mobile data) but customer service dreadful, all sorts of mistruths, unfair cancellation penalty, showing a real distain for customers
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GHULAM NABI
(@GNabi_Eurocabs) reported
@virginmedia This is a complaint reference C-2201214204 I work from 9.15am to 6.00pm and your technical Monday to Friday and no one seems to be available outside the hours to deal with my issues
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Chris
(@Christhefish86) reported
@virginmedia It's dropped again, not just upstairs now. I'm sat 12ft from the hub and I can't get a signal. The internet isn't down though as my wired connection is still working.
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john eaves
(@john7evo) reported
@virginmedia Well that's a shock , penalised everyway .. unbelievable customer service .. we have all found 2020 hard , but if Virgin need to offer products and then change so be it .. must need the money , absolutely disgusted by your response
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john eaves
(@john7evo) reported
@virginmedia Why would there be a price increase if you are tied in .. all wrong, my price as increased so this will be the last time I use Virgin .. all wrong never advised of this when taking the contract out .. @skytv for me next