Virgin Media Outage Report in Dukinfield, Borough of Tameside, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dukinfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dukinfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Dukinfield, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Oldham, Manchester, Bury, Salford, Stockport, Sale, Rochdale, Altrincham and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Oldham |
TV | |
| Manchester |
Internet | |
| Bury |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dukinfield, England
Latest outage, problems and issue reports in Dukinfield and nearby locations:
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
wifi down again @virginmedia in M22 area :/
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ShackMcfc
(@shackmcfc) reported
from
Oldham, England
@virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.
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Niall Douglass
(@NiallDouglass) reported
from
Manchester, England
Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.
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Steve Day
(@neyo) reported
from
Manchester, England
@Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider
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Neil Critch
(@mrcritchy) reported
from
Chapel-en-le-Frith, England
@ollyknights @virginmedia If you need any further help Olly DM me NP at all. I only hope they haven’t been calling Long Distance
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia M22 area wifi not working :/
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡
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Dave Garside❤️🇾🇪🏴⚽️⛳️🎸
(@DaveGarside) reported
from
Manchester, England
@virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!
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John Wren
(@WrenJohn) reported
from
Oldham, England
So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect
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Josh The G4ymer 🏳️🌈🇬🇧
(@JoshTheG4ymer) reported
from
Ashton-under-Lyne, England
@virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pamela Dean
(@PamelaD63704636) reported
@virginmedia Yes it just asks for phone number and then tells you th you are already a customer!
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Sharon Sapwell
(@SapwellSharon) reported
@UnpaidCareUK @CarersUK @virginmedia So someone please explain to me how this helps unpaid carers,.. surely carersuk need to put efforts to getting unpaid carers a living wage, via government, we don't have the money to spend on flights of fancy of virgin media...about as much help as the smart meter...
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Hooverpants
(@Hooverpants) reported
@virginmedia Nope still not working
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John Griffith-Jones
(@John_gjones) reported
@virginmedia Surely I shouldn't be paying out more money for you to provide me with a basic service. Where is Virgin Media's plan b. BT offered a back up through ee
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Ken Goodwin
(@KenGoodwinITV) reported
@virginmedia Clicking this does not tell you if you can upgrade to gigabit broadband (FTTP?) - it just asks you to log in if you are already a customer. Nowhere on that page does it even mention gigabit.
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R Joberns
(@rjoberns) reported
@virginmedia Must be an ongoing issue then cause I have screen shots of the test page on many different days for precisely this reason
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budgiesmuggler45
(@budgiesmuggle45) reported
@virginmedia I don't have a favourable opinion of your company anyway for a few reasons having been a customer before. Today my girlfriend was on chat for 3hrs with a pushy service rep of your's who told her the delay was due to him chatting with 6 other customers at one time.
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David💎Just David ( Feliz Navidad )
(@Mr_S_David) reported
@virginmedia Have you given anyone a refund for the recent outage we all suffered?
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John Withington
(@disasterhistory) reported
@virginmedia Yes. Spent ages on the phone. 2 agents have so far failed. Interestingly they gave me 2 completely different accounts of the reason for the problem
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Mark Higginson
(@higginson3) reported
@virginmedia They gave up and will never give you custom,it seems that only when people see the truth on social media the customer team then wants to know,the best thing is to improve customer care and services for your current and future customers