Virgin Media Outage Report in Dukinfield, Borough of Tameside, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dukinfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dukinfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dukinfield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 1 day ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dukinfield, England
Latest outage, problems and issue reports in Dukinfield and nearby locations:
-
TOM WILDE (@TomW83mcfc) reported from Manchester, England@virginmedia Did all that check my service out
-
Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.
-
-
Martin Spiers (@martinaspiers) reported from Tintwistle, England@virginmedia Web chat > hopeless for non-customers Webform > asks you to sign in Phone > costs time & money Post > ditto
-
Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
-
Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia It's another intermittent problem
-
Smaher (@Smaher_01) reported from Oldham, England@virginmedia After having no WiFi for at least two weeks, I am told I won't be compensated for your awful service?! So basically I am being charged full price for a service YOU did not provide! Have you guys got no shame?!
-
Geoffrey Evans (@GeoffEvansTutor) reported from Bury, EnglandBroadband DOWN two days last week then on for a day then OFF Today @virginmedia working from home on Monday in BL9- not good enough for what we pay!!!! #nothappy
-
Smaher (@Smaher_01) reported from Oldham, England@virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.
-
Clive Crossley (@CliveCrossley83) reported from Rochdale, England@virginmedia terrible service!! have been waiting for a response to our request to cancel services since yesterday lunchtime and unable to get through on the phone after waiting over 45 mins Internet constantly going off!!! ridiculous
-
Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
-
MK (@ItzM_K) reported from Manchester, England@virginmedia hi you seriously have the worst website, after login most of the time I just see old bills and keep getting bad request error. Are you even aware of that?
-
Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more
-
DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England@AndyBowater @virginmedia Just about says it all and is exactly how I feel after over 2 months of crap CS...more like BS what I get from them 🤬
-
Victoria Louise (@Victori54706021) reported from Meltham, England@virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.
-
Ian Pike 🏴 (@IanPike) reported from Cheadle Hulme, England@virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged
-
DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England@virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..
-
Ian Pike 🏴 (@IanPike) reported from Cheadle Hulme, England@virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail
-
Rebecca Westaway (@RebeccaHRM) reported from Cheadle Hulme, England@virginmedia Resolved overnight but would have appreciated VM acknowledging the interruption to service in the area. Saves everyone a great deal of time and mobile data
-
Will (@willxnorbury) reported from Manchester, EnglandI pay way too much money per month for Virgin Media to go down this much
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tristen Truefitt (@TristenTruefitt) reported@virginmedia yes both services are down i’ve tried turning it on and off i’ve restarted it and nothing seems to worn
-
James Cook (@JamesCo47271369) reported@virginmedia I finally managed to speak to a competent person, who set up a NEW order for me at the correct address in London. She said I needed to speak to the pre-install team to cancel the one in Birmingham (at an address I’ve never been heard of…)
-
JoMars (@atetoomanymars) reported@virginmedia nobody answering on your phone number using my mobile (not Virgin)😔WhatsApp redirected me to ring from (faulty) landline and not highlighted as part of widespread #Darwen issues. Need to report as don't want to be billed for the 5 day call it thinks I'm on Help!
-
Vince (@VModifiedMind) reported@damienransome I don’t know what Liberty Media do in the USA - I’m not that familiar with them specifically. I don’t think they do in the UK under Virgin Media brand. I *hope* they don’t. It’s bad enough we have “zero rating” on some websites under “save the children” style reasoning.
-
Christopher Fox (@ChrisFoxRacing) reportedAbsolutely livid @virginmedia right now. It's not just the fact that we've been without internet for two days, but also the fact that their mobile service is about as stable as an alcoholic jelly. I've been trying to get in touch for 4 hours, but had no connection at all.
-
Craig (@CraigSmudger772) reported@virginmedia I’m still waiting for a reply on Whatsapp from 16.00 today … customer relations
-
WillLuminate (@willluminate) reported@virginmedia Well clearly as they have given multiple estimated times for repair a day for the last 5 days my only conclusion is that they don't know what the issue is. This is horrendous customer care practice and keeping customers in the dark about a clearly serious issue is stupidity.
-
Arni Arno (@arnoski) reported@vmbusiness 4th time in 2 months my business broadband is down. No broadband since yesterday morning. No replies from emails and messages. Phoned up and they said upto 3 hours for a call. 8 hours later and still waiting. Absolute **** show.
-
DJ RYMO (@DJRyMo) reported@virginmedia @ChrisFoxRacing Christopher... You will only get typical virgin media responses here. Asking you questions and deflecting the issue. Eventually they'll direct you to rheur forums to ask your questions again - where they will not help you either. Virgin media you are a shambles.
-
Sophie Pollard (@SophieP54570526) reported@virginmedia We spoke to an agent today, an engineer was never going to turn up. This has been 10+ failed appointments - we are not informed in advance and quite frankly have no idea what is going on. The escalation to my account manager is not sufficient and does not result in any outcome.