Virgin Media Outage Report in Dukinfield, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dukinfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dukinfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dukinfield, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dukinfield, England
Latest outage, problems and issue reports in Dukinfield and nearby locations:
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call
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BG
(@benj_greenhalgh) reported
from
Wilmslow, England
@virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.
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Pete Vella
(@pete_vella) reported
from
Salford, England
@virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
@RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can
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Gemmalea Woodward 🐝
(@Woodylass) reported
from
Oldham, England
@virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home
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Neil S.E. Berriman
(@neil_berriman) reported
from
New Mills, England
@virginmedia #SirRichardBranson website is made up of light, up to 256colours of light, imagine that bandwidth down 10gig of fibre?
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Nathan
(@nathangreen101) reported
from
Salford, England
WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....
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Kelly Thorley
(@Kellkat77) reported
from
Manchester, England
@virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬
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Simon Ritchie
(@Weirdyweirdtwit) reported
from
Manchester, England
Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia is there a broadband outage in M33?
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✨$ERENA✨
(@teesh69) reported
from
Manchester, England
@virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Brown
(@mgb_dubai) reported
@virginmedia aaaaand yet again, no internet at my home today. Constant and continuous breakdowns in service and all I get is referrals to online links that don’t work. Oh the irony. It would be funny if it wasn’t causing us so many problems 😡
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Urban Kaos
(@urbankaosgfx) reported
@virginmedia After research there are a LOT! of people with the same issue, also after a test it said about something outside maybe being at fault…? also a post saying that Virgin do tests around this time to not cause disturbances….
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Jessica Coyne
(@xxjess_coynexx) reported
Anyone else got virgin media wifi and does it stop working at dead on 3am till about 7am please help because this is very annoying and I need internet at this time. Your increasing prices yet the internet is getting worse
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Josh
(@J17B__) reported
@virginmedia why every 3-5 times a month does my wifi go down for no reason for hours at like midnight / 1am no reason can’t get it back the router says it’s fine , is it down for maintenance ?
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chloé
(@chlo_griffin) reported
@virginmedia hi why tf don’t you support chromecast pls xx
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John adams
(@adamsjohn4557) reported
@virginmedia I’ve contacted you guys in relation to 360 software update and new control, I was informed last Monday it should be with me / completed by Thursday last week ! I’m still waiting - what is going on please ? This was done by your text service
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Keenanjohnson
(@KeenanJ122) reported
@virginmedia everywhere I seem to go I have only 1 or 2 bars of 4G. It isn’t an issue with my phone either as it’s been tested with another phone I have. What is going on? If it’s not your wifi it’s your signal.
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Jackie Kelly ❤️
(@jackiekelly) reported
@virginmedia Rang customer services yesterday, after several tests and restarts advised there was a problem in the area and this would be resolved by 10pm last night but this morning still no service! Please update ASAP. TW7 area.
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Vishal Khandelwal
(@vishal1kh) reported
@virginmedia i’m facing a lot of issues with the internet and it’s effecting my work also i’m trying to reach out to support team since last 2 days but unable to reach
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Paul White
(@Hal_1977) reported
@virginmedia terrible broadband service once more. Internet has been off at wn2 5xr since approx 7pm. Shocking. If only we had something better like dial up.