Virgin Media Outage Report in Altham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Altham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Altham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Altham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Chorley, Burnley, Bury, Rossendale District, Rochdale, Blackburn, Accrington, Nelson, Oswaldtwistle, Clitheroe and Colne.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
TV | |
| Burnley |
Internet | |
| Bury |
Total Blackout | |
| Rossendale District |
Internet | |
| Rochdale |
||
| Rossendale District |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Altham, England
Latest outage, problems and issue reports in Altham and nearby locations:
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
@virginmedia Nope. Doesn't work on the App on my phone nor my desktop.
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CarrickRole 🇨🇮
(@CarrickRole) reported
Virgin Media stupid c**nts were showing the Soldado miss during rashfords goal **** that stupid channel
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John
(@arcadegarde) reported
@virginmedia i'm trying to watch 'cabin fever' through sky cinema on my virgin box and when the lady says "the following film is rated 15" there is sound but when the film starts, there's no sound at all. i think the film is broken.
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Stephanie Denman
(@StephDenman) reported
@virginmedia Getting a bit frustrated with VM live chat & customer service line - please can someone help with F-secure. I need to make sure it's not been added to my account. Thanks!
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Southampton Scene
(@iSouthampton) reported
@virginmedia Yes. Customer service would not acknowledge they were wrong, denied receiving written complaint, Refused to acknowledge that a cooling off period is suspended if a new contract is disputed. Ridiculous to lose a customer for the sake of an £8 refund.
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Ross Wilcox
(@Rossi2k) reported
@virginmedia So, @virginmedia here we are yet again. No responses to emails and complaint is STILL ongoing with no contact from a manager even when promised without fail. What do I have to do to get this sorted??? Am now at a loss as ongoing since January. #poorservice #disgusted #ignored
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Steve Weller
(@SteveWeller82) reported
@virginmedia No i have not I gave up. It seems like you guys have given up on giving me the service I am looking for.
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Dawn Parsons
(@tinywelshdragon) reported
@suzyneedsahobby @virginmedia Really @virginmedia ? can you please help? If this was my Nan, who is also in her 90s, I would be totally furious.
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John
(@arcadegarde) reported
i've already contacted sky and they don't know what to do, any help? @virginmedia
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Theresa Haworth🎨💙
(@TheresaHaworth) reported
@virginmedia Do you need me to try and cancel the collection if it might not be processed before Monday? Just trying to save your collection (wo)man the trip
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Mike Turner
(@MikeTurnerTv) reported
3rd night in a row your Internet has taken a **** at this time? What gives? @virginmedia