Virgin Media Outage Report in Altham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Altham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Altham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Altham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bury, Blackburn, Chorley, Burnley, Nelson, Rochdale and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
||
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
TV | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Altham, England
Latest outage, problems and issue reports in Altham and nearby locations:
-
Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
-
NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service
-
NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia I've spent three hours over two calls waiting for you to confirm a discount on my below standard broadband and to deliver a booster. I have had to escalate a complaint as it couldn't be resolved on the phone yet I'm still waiting for the level of service promised!!!
-
Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
-
NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@VirginMediaCorp @virginmedia please contact me, it is imperative that you do. I have received zero customer service from you for a service I pay over £600 a year for. I would like your retention and technical team to make contact asap.
-
Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
-
paul kitchen
(@pkitch1) reported
from
Whittle-le-Woods, England
@virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?
-
𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚
(@courtsthomasx) reported
from
Blackburn, England
@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
-
Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
-
Carol 🐝
(@cazatmacs) reported
from
Rochdale, England
@bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.
-
NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!
-
Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
-
duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
-
gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Great Harwood, England
@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
-
Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!
-
nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
-
NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.
-
chris petchelli
(@Petchelli) reported
from
Rochdale, England
@virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.
-
NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia still holding 1:24 mins later. Your customer services are shocking
-
Dave R
(@SmartCoffeeOff1) reported
from
Blackburn, England
What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
🇧🇷🇯🇲R.O.L.L.Y #DSRPT #RWD
(@KIGROLLY) reported
@virginmedia hope you guys are Compensating customers who run a business via your network. With high prices you charge for poor unfit service provider.
-
John Wells
(@JPWPhoenix) reported
@virginmedia It keeps coming and going here in Brighton too! My O2 signal’s pretty much non-existent too, so that’s not helping either.🙄
-
The New Shmoo 🇺🇦
(@ImTheShmoo) reported
@virginmedia Yep this has been going in for months now! What is really going on with your network? Time to explaine to your customers
-
La Rantrepreneur..
(@pauldelaney2012) reported
@virginmedia @Saffronflowers Lies it's not working it's a pathetic service, you haven't even got the decency to answer the phone in one of cheap Indian call centres now, I hope and pray that Virgin media goes bust been threatening to leave VM for years but this is final straw.
-
D33JNR8
(@D33Jnr8) reported
So @virginmedia has been having ongoing issues for 17+ hours now, and they keep putting out statements about "some customers" ... it's the whole ******* country you asshats!! Over 12yrs I've stuck with them, and they want us to pay more & more money for this shite?? I'm done!!
-
Ian Martin
(@ian266martin) reported
@virginmedia Signal keeps dropping tesside area
-
Karen Bird
(@KarenBi71316507) reported
@virginmedia Thanks for sending the letter telling me my bills going up..... For an absolute shite service. Wonder if my direct debit will have an intermittent connectivity issue next week lol... Quick to take that eh
-
KarlosFantano
(@karlcfisher) reported
@virginmedia Im not gonna moan as mine never usually go’s off but can you make sure its ok from 8ish till late as im on Battlefield tonight after being at graft all day! I dont want to sit watching tv with the wife in the living room thank you very much!
-
Ian Williams
(@IanTheOracle) reported
@Jaym7t5 @virginmedia In app messages would be useless with no WiFi or signal which was my case.
-
Kimberley Turner
(@kimturner70) reported
@virginmedia Still not fully back on in my area. It’s cutting out and speed is slow when back on