Virgin Media Outage Report in Chapel-en-le-Frith, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chapel-en-le-Frith, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapel-en-le-Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chapel-en-le-Frith, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Hyde, Buxton, Stockport, Macclesfield, Stalybridge and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
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| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chapel-en-le-Frith, England
Latest outage, problems and issue reports in Chapel-en-le-Frith and nearby locations:
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia It's another intermittent problem
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@virginmedia Did all that check my service out
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged
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Will
(@willxnorbury) reported
from
Manchester, England
Virgin Media down again? What a surprise
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MK
(@ItzM_K) reported
from
Manchester, England
@virginmedia hi you seriously have the worst website, after login most of the time I just see old bills and keep getting bad request error. Are you even aware of that?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
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Will
(@willxnorbury) reported
from
Manchester, England
I pay way too much money per month for Virgin Media to go down this much
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Давид Гора
(@twiddlemeister) reported
from
Cheadle Hulme, England
Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
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Michael Adams
(@MichaelAdamsUk) reported
from
Manchester, England
@putasinghonit @virginmedia Reminds me of when Vodafone sold my mum an iPhone for me on the promise it had good coverage in our area and upon discovering the signal was appalling the guy on the other side of the phone said “well you won’t live in that house forever”. No I’m just going to move for 4G!
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail
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Martin Spiers
(@martinaspiers) reported
from
Tintwistle, England
@virginmedia Web chat > hopeless for non-customers Webform > asks you to sign in Phone > costs time & money Post > ditto
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@AndyBowater @virginmedia Just about says it all and is exactly how I feel after over 2 months of crap CS...more like BS what I get from them 🤬
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Rebecca Westaway
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia Resolved overnight but would have appreciated VM acknowledging the interruption to service in the area. Saves everyone a great deal of time and mobile data
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Veale
(@mikarv) reported
@virginmedia no, just noting that it’s disingenuous to market ‘gigabit’ speeds for a service that caps upload speed at a paltry 52mbps despite being several times the price of competitors in FTTP areas.
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VB
(@vbcatlady) reported
@virginmedia Can I take it that by me messaging here that counts as reporting my loss of service as I can't report it online via my virgin app or by calling you ! When I do call I get a text link that doesn't work! I am formally informing you that I have no service of anything!!
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DJ DEXTA
(@DJ__DEXTA) reported
@vbcatlady @LoadedStudios @virginmedia Tell me about it! I'm hoping they fix this before the end of tomorrow, if not are they going to down tools until after the Bank Holidays? That would mean we won't see a fix till 29th at the earliest!
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@justdean1
(@DeanMoulton) reported
@virginmedia having issues with my internet again.. #pleaseHelp
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mycombs
(@mikeholmes147) reported
@virginmedia Of course. I’m not an idiot. Perhaps this is why I don’t work for virgin media
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Pepetideo
(@pepetideo) reported
@virginmedia What do you mean a reference number? We get nothing. No information.. The only reason I am able to even know you are aware of the problem. Is by going at your self check service. It is not 8 minutes to 8 Pm and I somehow doubt my Internet service will be back running in 8 minutes
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Derek Wright
(@DerekPaulWright) reported
@HistoricFFRacer @ubernoob71 @virginmedia Don't be daft, that'd be good customer service. I'd be shocked if it's on Christmas day
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Derek Wright
(@DerekPaulWright) reported
@virginmedia Come ZM have you got got anything to say about your piss poor service? You seemed very short at me earlier and now silence
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Nick Blacow
(@Manonthefence) reported
@robdalby @virginmedia Well I get that, not sure anyone else is better or less bad. Changing just before you move an added complication. My biggest issue was wireless dropouts. Sorted that with power line adaptors. Now I curse the work VPN which is crap.
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chris willmore
(@chriswillmore) reported
@virginmedia We’ve tried timing the specialist number you gave and no help. We’ve found someone willing to lend her their box over Christmas. No thanks to virgin