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Virgin Media

Virgin Media outages and service status in Chapel-en-le-Frith, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Chapel-en-le-Frith, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 26, 6:22 PM GMT+1.
  • 60% TV (60%)
  • 25% Internet (25%)
  • 10% Wi-fi (10%)
  • 5% E-mail (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chapel-en-le-Frith, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapel-en-le-Frith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chapel-en-le-Frith, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Macclesfield, Ashton-under-Lyne, Stalybridge, and Buxton.

CityProblem TypeReport Time
Stockport Internet 10 hours ago
Stockport Internet 1 day ago
Stockport Internet 7 days ago
Macclesfield TV 8 days ago

Nearby cities with recent reports

Stockport

3 recent signals

10 hours ago

Community Discussion

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Virgin Media Issues Reports Near Chapel-en-le-Frith, England

Latest outage, problems and issue reports in Chapel-en-le-Frith and nearby locations:

  • andieloulou
    Andrea Spencer Davidson 💙 (@andieloulou) reported from Cheadle Hulme, England

    @virginmedia pls help my lockdown wellbeing by sorting out the planner. Im trying to record 90 day fiancé on TLC and twice now it’s recorded the wrong show #helpagirlout #lockdownviewing

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....

  • missdepotts
    Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    @virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?

  • Poetech3
    Poe{t}ech (@Poetech3) reported from Bollington, England

    Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

  • DianeHilton20
    Diane Hilton-Wainwright (@DianeHilton20) reported from Cheadle Hulme, England

    @virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .

  • chrissy__w
    Chrissie (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!

  • Barber1Paul
    Paul Barber (@Barber1Paul) reported from Stockport, England

    Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them

  • janemcd051116
    Jane Mcdonald (@janemcd051116) reported from Ashton-under-Lyne, England

    @virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill

  • exvista_eamonn
    exvista (@exvista_eamonn) reported from Stockport, England

    @virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.

  • mrsparto
    claire partington (@mrsparto) reported from Ashton-under-Lyne, England

    @virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but when that seems impossible

  • NeilAshtonActor
    Neil Ashton (@NeilAshtonActor) reported from Stockport, England

    @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

  • Gkieran3
    Kieran (@Gkieran3) reported from Ashton-under-Lyne, England

    @virginmedia my internet is consistently going down on tuesday evenings. What is going on?

  • WesBooth
    Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like

  • CurryInTurry
    DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England

    @sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!

  • Hoiskiez
    Matt 💙 (@Hoiskiez) reported from Ashton-under-Lyne, England

    @aaronbentley89 @TalkTalk @virginmedia Oh no, you didn’t go with Talk Talk did you? Awful service from my experience too! 😖

  • shedleveller
    Pete (@shedleveller) reported from Macclesfield, England

    @virginmedia hi our phone line has been down since yesterday afternoon it's not to bad for me but have a few elderly neighbours who don't have mobiles and are relying on there landline could you please let me know when this will be fixed ?

  • twiddlemeister
    Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, England

    Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

  • R3d_Nemesis
    Aron Pearson (@R3d_Nemesis) reported from Poynton, England

    @virginmedia We are 7 months down the line, spoke them today and still not resolved. Will phone again 😞

  • andymillington
    Andy Millington (@andymillington) reported from Cheadle Hulme, England

    @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlCampbe11
    Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported

    My @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?

  • MrsPeebs208
    Mo (@MrsPeebs208) reported

    @JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else

  • rocky_115
    Chris Richards (@rocky_115) reported

    @virginmedia so any news on a broadband fix for SA1? Approaching 9 hours now of no internet or tv

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    Try to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia

  • _inexcelsisdeo
    Stevy Martin (@_inexcelsisdeo) reported

    @virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?

  • PxntherBlxck
    OhJxkeyy (@PxntherBlxck) reported

    @virginmedia Already been on the phone with someone at virgin,they sending out a 2nd engineer on Thursday because the first engineer didn't solve the problem. Useless brain dead company

  • SimonBeals2
    Simon Beals (@SimonBeals2) reported

    @virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.

  • memia
    Memia S (@memia) reported

    @virginmedia this is absolutely disgusting service, for the amount money we pay for Internet packages. The internet has been down for the last 2days and I’m tired of getting the same robotic answers as to y its not working. People are working from home and need Internet services!

  • ACraftyOne
    Crafty (@ACraftyOne) reported

    @virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.

  • Kirsty__x3
    Kirsty ✨ (@Kirsty__x3) reported

    @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working