Virgin Media

Virgin Media Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO30 and YO24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in York, England 11/24/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Wi-fi
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Phone
United KingdomYork TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ChadIssac_ Chad (@ChadIssac_) reported from York, England

    @virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous

  • ThatGirIAbii Abii🌺 (@ThatGirIAbii) reported from York, England

    @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

  • SkyFilming Sky Filming (@SkyFilming) reported from York, England

    Lol @virginmedia internet down and their website service status page is also down. 😂

  • knitting_tsuki Hayley Dumont (@knitting_tsuki) reported from York, England

    @virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?

  • danobell dan bell (@danobell) reported from Haxby, England

    @virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.

  • ChadIssac_ Chad (@ChadIssac_) reported from York, England

    @virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running

  • ThatGirIAbii Abii🌺 (@ThatGirIAbii) reported from York, England

    @Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from York, England

    @virginmedia Wouldn’t bother it will probably cut out half way through.

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

  • col456ander Driver Col..... (@col456ander) reported from York, England

    @virginmedia WTF is going on, 4 times this evening my connection has dropped!!

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not

  • wolves1965 Paul Acko (@wolves1965) reported from York, England

    @virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !

  • wolves1965 Paul Acko (@wolves1965) reported from York, England

    @virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year

  • yorker_old Nathan (@yorker_old) reported from York, England

    @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

  • richardbridge1 Richard Bridge (@richardbridge1) reported from York, England

    On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

  • MadAsAfwog Adam Wilson (@MadAsAfwog) reported from York, England

    @FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Daniel09136730 Dan (@Daniel09136730) reported

    @SkyHelpTeam what a joke bankholiday just after christmas and this s**t happens agian, and to think that i nearly agreed to stay with them cant wait for @virginmedia to get round my house and give me a proper service

  • _milanpandya milsy (@_milanpandya) reported

    So first it was Virgin Media, now it’s Sky I believe who has beef with Wellingborough. @SkyHelpTeam what an appalling service.

  • jjackburriss Jack Burris (@jjackburriss) reported

    @virginmedia hi there I need help with my WiFi, download speeds have been fine, however latency has been going through the roof and constantly lagging ?

  • Webbo1x Ciaran 🇬🇧 (@Webbo1x) reported

    @ScottyVFX @sevenjoshh no no no no no **** no i have talk talk and its a pile of ******* **** worst internet id stick with virginmedia as they have the best and reliable internet in the uk

  • ashward50 WhiteRoding FC 45s (@ashward50) reported

    @virginmedia shocking customer service from a company that I’ve been with for over 20 years. I won’t be renewing contracts...

  • chazadev1 Charlie Devonshire (@chazadev1) reported

    @virginmedia your wifi connection is ******* awful. Better wifi connection at pound land sort it out

  • SpottedBargains SpottedBargains (@SpottedBargains) reported

    Broadband issues with #SkyBroadband ? IF you are outdside a Virgin Media area how about Vodafone?

  • greenyred1878 Stephen Greenhalgh (@greenyred1878) reported

    @round231283 @kayjay32426038 @SkyHelpTeam Virgin media next cos sky r dog ****

  • Craig__Bonnar Craig Bonnar (@Craig__Bonnar) reported

    @virginmedia how is it possible for me to sit in your useless customer service system for a whole working day without a reply? Genuinely ridiculous, currently paying for 200 mega bytes per second, and I’m only getting 40. Can you help me?

  • welshy rhys (@welshy) reported

    @SkyHelpTeam Suffering repeated Sky BB drop outs in SW London and service been steadily getting worse over last few months - @virginmedia here I come