Virgin Media Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Internet | |
| York |
TV | |
| York |
Wi-fi | |
| York |
Phone | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Phil Bixby
(@PhilBixby) reported
from
York, England
@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
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Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
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Adam Wilson
(@MadAsAfwog) reported
from
York, England
@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
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dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
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James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
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Jamesrodgers
(@Jamesro17879287) reported
from
York, England
@virginmedia Wouldn’t bother it will probably cut out half way through.
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
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Nathan
(@yorker_old) reported
from
York, England
@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
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Driver Col.....
(@col456ander) reported
from
York, England
@virginmedia WTF is going on, 4 times this evening my connection has dropped!!
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath
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Richard Bridge
(@richardbridge1) reported
from
York, England
On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
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Adam Thompson
(@adam7485) reported
from
York, England
Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Tyler
(@RichardHTyler) reported
@virginmedia I can never get through
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Carrie
(@CarrieGriffiths) reported
@virginmedia No everytime I call I am advised I need to continue to wait and they are raising the issue with the back office again and someone will contact me
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stu b
(@stubales) reported
@virginmedia @BigIssue Can you let me know when the broadband issues in the NE33 area will be fixed? Since friday the internet is going off for long periods of time. Thanks in advance.
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Sophie Pembo
(@SophiePembo) reported
@virginmedia I have spoken to 5 departments, been hung up on, lied to and mis-sold by your team with absolutly no way to resolve an issue despite having proof of my case. I am beyond frustrated, who can i contact to sort this out?!
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Katie
(@clydon11) reported
@virginmedia I hope they do too. I wonder how many people were sat in 7am-9pm on Saturday waiting for a phone to be delivered that you guys knew since December 1st was never going to be delivered. Maybe let your customers know 🙄
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stu b
(@stubales) reported
@virginmedia @BigIssue There is a broadband issue in the NE33 area. Wi-fi is going off for periods of long time and then back on after 4pm. Plugging in a Ethernet cable makes no difference, and no it is not a high volume of users. This is a problem that started on Friday 18th December2020.
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Angus Reid
(@AngusReidUK) reported
@virginmedia I spent over 1hr on the phone (inc c.45mins on hold) last Monday to resolve an issue. They escalated and said I’d be phoned back within 48hrs. I’ve heard nothing - please can someone help ASAP!
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Wayne Hughes
(@flameyt) reported
@virginmedia An hours waiting time on the phone to resolve an issue caused by virgin failing to honour a verbal agreement. Awful customer service
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Andrew Bell
(@bell_a3) reported
@virginmedia The most frustrating thing is the lack/delay of customer service.
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ALS 🎭🏃🏾♂️🎓
(@ALSnarrative) reported
@virginmedia No help needed today but would like to ensure a good service Christmas Day please