Virgin Media outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Internet	6 days ago

Community Discussion

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Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Matt Atkinson (@MattAtko) reported 5 minutes ago from York, England

  @virginmedia @VirginMedia_TV broadband and TV down again in YO31, for 24hrs….the worst service ever….do you even care? Compensation is rubbish, and does not cover lost earnings and enjoyment.

• 
  Chad (@ChadIssac_) reported 7 minutes ago from York, England

  @virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous

• 
  Gergo Ragalyi (@GergoRagalyi) reported 8 minutes ago from York, England

  @virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.

• 
  silverdoor (@Silverdoor_) reported 9 minutes ago from York, England

  @virginmedia @kerrylouise15 Same issue (again).

• 
  Barrie J Stephenson (@barstep) reported 10 minutes ago from York, England

  @virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?

• 
  stevebourne (@stevebourne33) reported 15 minutes ago from York, England

  @virginmedia are servers down as my chat online not working on app.

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 19 minutes ago from York, England

  @virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.

• 
  Adam Thompson (@adam7485) reported 21 minutes ago from York, England

  @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

• 
  Driver Col..... (@col456ander) reported 22 minutes ago from York, England

  @virginmedia WTF is going on, 4 times this evening my connection has dropped!!

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 25 minutes ago from York, England

  @virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke

• 
  Gareth 🇪🇺 (@fogey) reported 30 minutes ago from York, England

  Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”

• 
  Matt W (@WMattitude84) reported 33 minutes ago from York, England

  Email from @virginmedia saying my bill going up by £3 a month when I’ve had zero service for 28 hours and counting and no service for 10 days of the last month!! Great!

• 
  Adam Thompson (@adam7485) reported 40 minutes ago from York, England

  @virginmedia just tried to call about a problem with my fibre and your automated system told me to make sure it’s plugged in then hung up!! Five minutes wasted and have to go through it all over again. Poor.

• 
  Abii🌺 (@ThatGirIAbii) reported 41 minutes ago from York, England

  @Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭

• 
  Gareth 🇪🇺 (@fogey) reported 44 minutes ago from York, England

  I’ve never had a heartbroken ex (my last was over 30 years ago and it took her months to notice I’d gone) but I imagine it’s a similar experience to leaving @virginmedia - suddenly they’re attentive and concerned, and won’t stop asking me why I left. Bit late for that now, love.

• 
  Abii🌺 (@ThatGirIAbii) reported 44 minutes ago from York, England

  @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

• 
  Emma Puckrin (@lfcemma) reported 50 minutes ago from York, England

  @virginmedia Been a virgin customer for 4 years. Prices going up. Quality of service, both customer and connection going down. Give me a valid reason/s to stay with you My package going to be £90 when new cust £60

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 52 minutes ago from York, England

  @virginmedia well done virgin, moved into new house you come to do the setup and it’s not working right. What a sodding surprise!

• 
  Hayley (@knitting_tsuki) reported 55 minutes ago from York, England

  @virginmedia No, I think the person I spoke to opted me out, but I’ll check my preferences online. It wasn’t a problem, and had the security checks been less intrusive I might have stayed on the call.

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 57 minutes ago from York, England

  @virginmedia so had a complaint lodged, not heard anything in 6 weeks then get a letter promising a call within a week to discuss it and yet again no contact..... total joke and services are still not working right

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph Hamstar (@HamstarSteph) reported 7 minutes ago

  @virginmedia I dont need a service checker u tell me how to replace the bloody cable and ill do it faster than the enigineer out there because if i ring ashmed from india in your call centre is going to get an ear full u have no idea whats its like to have no internet and no o2 signal

• 
  AS05 (@randeree_a) reported 8 minutes ago

  @virginmedia I’m having intermittent broadband connection and your customer service says there’s a 221 minute waiting time! Can you help?

• 
  CaperZz (@zZrepaC) reported 10 minutes ago

  @virginmedia what ******** is going on, i have neen on hold for 1 hour an then the bot tells me there is 177 minutes wait an puts the phone down! Whatsapp chat doesnt work nore webchat an also ZERO info from socials on what is going on!!!!!!!

• 
  Jay Ess Bee (@punjabihammer) reported 13 minutes ago

  @obbsie @virginmedia Hence I left and went to @SkyUK Their call centre isn’t a machine, and if you’re not happy with the initial contact ask to speak to a supervisor and problems do get resolved.

• 
  Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported 18 minutes ago

  @virginmedia On pushing the private message button nothing happens. I'm trying to give 30 days notice to remove Sky Sports and TNT Sports. Your service has been so appalling today I'm considering leaving altogether.

• 
  SFB-Mod (@cycleprawn) reported 19 minutes ago

  @obbsie @virginmedia They are absolutely ****. Wouldn’t use them if they were free. They are dishonest and I wouldn’t trust them to run me a bath without cocking it up.

• 
  CaperZz (@zZrepaC) reported 19 minutes ago

  What ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia

• 
  Hadley Gamble (@_HadleyGamble) reported 22 minutes ago

  One hour 25 mins on hold @virginmedia @VirginMediaNews help!

• 
  Alex Murray (@bravemongoose) reported 27 minutes ago

  Hi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!

• 
  Lorna Willins (@LornieWillins) reported 28 minutes ago

  @virginmedia A very helpful guy in the 02 shop helped me out. If you can please pass on you need staff covering phones, I have spent hours & hours yesterday & today, I should not have to leave my home to get the answer in minutes. The service is disgusting