Virgin Media Outage Report in York, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in York come from postal codes YO26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Internet | |
| York |
Internet | |
| York |
TV | |
| York |
Wi-fi | |
| York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
-
Driver Col.....
(@col456ander) reported
from
York, England
@virginmedia WTF is going on, 4 times this evening my connection has dropped!!
-
Nathan
(@yorker_old) reported
from
York, England
@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
-
Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
-
Adam Wilson
(@MadAsAfwog) reported
from
York, England
@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
-
Richard Davies
(@DaviesDickie) reported
from
Upper Poppleton, England
@virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.
-
Phil Bixby
(@PhilBixby) reported
from
York, England
@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
-
Richard Bridge
(@richardbridge1) reported
from
York, England
On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
-
Jamesrodgers
(@Jamesro17879287) reported
from
York, England
@virginmedia Wouldn’t bother it will probably cut out half way through.
-
Abii🌺
(@ThatGirIAbii) reported
from
York, England
@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
-
Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
-
James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
-
Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
-
James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
-
Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
-
Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
-
Bruce McDowell
(@bruce_mcdowell) reported
from
York, England
@virginmedia morning, try to help my elderly mum out, WiFi has been off since last Friday, she also out of contract and we can’t get through to any advisor? Help please
-
Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
-
Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
-
Abii🌺
(@ThatGirIAbii) reported
from
York, England
@Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭
-
dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Philip potter
(@7c25d632f10d435) reported
@virginmedia some problems with my Internet connection as yesterday at this rate I am moving to BT
-
Clare Miller
(@m_clarem4) reported
@virginmedia Yes I ordered, but then cancelled, also never used it! I was advised not to worry I wouldn't be charged if I didn't use it, however that was clearly untrue! Is someone able to get back to me? You cant take money out of my bank account when I specifically cancelled the service
-
Patrick
(@Pholland1) reported
@AAustin86 @virginmedia Did you manage to log a complaint as they wouldn’t even take mine?
-
Clare Miller
(@m_clarem4) reported
@virginmedia Yes I ordered, but then cancelled, also never used it! I was advised not to worry I wouldn't be charged if I didn't use it, however that was clearly untrue! Is someone able to get back to me? You cant take money out of my bank account when they specifically cancelled the service
-
Patrick
(@Pholland1) reported
@virginmedia is a disgrace of a company. The worst business I have ever dealt with. Hopefully they go under.
-
Baggieoldboy Photo
(@scroluguechamp) reported
@MrMnd73 @RickSacrop @virginmedia Ive been plusnet for 8 years now brilliant service wont be changing unless virgin buy them out lol
-
Mike Dean
(@MrTekkersCook) reported
@virginmedia what an absolute joke. Spend 3 days trying to get through to someone then in day 4 I wait 4 hours to get a message back they go through security only to tell me the person I’m speaking to is working from home and can’t deal with my issue.
-
Gary Knox
(@Knox_Fitness) reported
@mariammmnt @virginmedia This is week 6 for me with no explanation or follow up calls. This has been the worst customer experience I have seen including hours on the phone/emails and web chats. It’s a disgrace from @virginmedia
-
Patrick
(@Pholland1) reported
@virginmedia Don’t ever sign up with Virgin they are the worst company in history
-
Jacquie
(@jacquiel_c) reported
@RickSacrop @virginmedia Absolutely worst ever