Virgin Media Outage Report in York, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in York come from postal codes YO30 and YO24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
TV | |
| York |
Wi-fi | |
| York |
Phone | |
| York |
Internet | |
| York |
Internet | |
| York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
-
Richard Bridge
(@richardbridge1) reported
from
York, England
On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
-
Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
-
dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
-
Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
-
Phil Bixby
(@PhilBixby) reported
from
York, England
@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
-
Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
-
Richard Davies
(@DaviesDickie) reported
from
Upper Poppleton, England
@virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.
-
Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?
-
Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
-
Nathan
(@yorker_old) reported
from
York, England
@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
-
Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
-
Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
-
James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
-
Bruce McDowell
(@bruce_mcdowell) reported
from
York, England
@virginmedia morning, try to help my elderly mum out, WiFi has been off since last Friday, she also out of contract and we can’t get through to any advisor? Help please
-
mark goldthrope
(@goldywankanobi) reported
from
York, England
@novahob @virginmedia No @virginmedia will cross the line 1st then get done for cheating! Worst customer service ever total let down! Never ever go back
-
Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
-
Jamesrodgers
(@Jamesro17879287) reported
from
York, England
@virginmedia Wouldn’t bother it will probably cut out half way through.
-
Matt Atkinson
(@MattAtko) reported
from
York, England
@virginmedia @VirginMedia_TV broadband and TV down again in YO31, for 24hrs….the worst service ever….do you even care? Compensation is rubbish, and does not cover lost earnings and enjoyment.
-
Adam Wilson
(@MadAsAfwog) reported
from
York, England
@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
-
James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
TAMorsy
(@Tamer__Morsy) reported
@virginmedia is this company a joke? Signed a contract on 1st Nov and chose the service to be ready on 5th Dec. On 2nd of Dec, you decided to move the installation date to 22nd. On 19th you moved it to 23rd, and today, you moved it to 19th Jan?????!!!!!
-
zach close
(@Zachclose2000) reported
@virginmedia @oliviaachloe Stop saying sorry to everyone and get to work and fix your **** before you Lose all of your customers
-
Jordan Clayfield
(@Jordanc15) reported
@virginmedia are worse than 3 mobile trying to solve a problem, maybe even as bad as talk talk. Staff on the phones are very rude, obnoxious and don’t listen at all.
-
Sam Crofts
(@SamDCFC) reported
@virginmedia Tried that; now I’m in another unknown length of virtual queue..... customer service and communication is pretty damn poor!!
-
Record Cup Winners
(@AFCGoonerPaul) reported
@diber10 @virginmedia Nothing other than looking at the status, registered as a loss of service and signed up for text alerts for it - that’s how I got the problem ID from those texts.
-
joanna parkin
(@ParkinJoanna) reported
@virginmedia I feel their pain, I am a small limited company- Travel Agent & I have had no income since March - I am a tax payer & I have had NO help from the government at all !!!
-
Kirsty Joseph
(@KirstyJoseph1) reported
@virginmedia I understand, I'm not angry with you personally but your company processes are awful and so robotic. Redirecting someone who has been contacting you so many times to contact you is more than frustrating and builds more anger. 👍
-
just tony
(@human_no_person) reported
@virginmedia My heart goes out to them. Losing a means to sustain yourself is never a good thing. Much like myself standing to lose my benefits because I can't access my online account following your decision to suspended my services due to the whopping £25 that's outstanding on the account.
-
Martin Dean #FBPE 3.5%
(@MDeanEsq) reported
@virginmedia Thanks for responding. I've dealt with people from your partner sites overseas a few times, and they are unfailingly polite and helpful. This man wasn't, but it did sound genuine at first. I'm not experiencing any issues at the moment, so I'm certain it was a scam.
-
Christina
(@CTRSummers) reported
@virginmedia Just in case, you should make your customers aware of this issue as some won't think anything of it and download the app