Virgin Media Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Internet | |
| York |
TV | |
| York |
Wi-fi | |
| York |
Phone | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Gareth 🇪🇺
(@fogey) reported
from
York, England
I’ve been phoning tech help for years about this, and NOT ONCE have they said that my broadband has been throttled due to over use. Up yours, Virgin Media. 🖕
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.
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Guy Rushworth
(@dreadedwhisky) reported
from
York, England
@EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia I don't need for this, how i told the problem not in my house. There is the problem, there is the postcode, the rest is your job
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Guy Rushworth
(@dreadedwhisky) reported
from
York, England
@virginmedia Thanks for the response. As far as I’m aware I can’t text you so you can run diagnostics. I also can’t call you free. As my phone won’t connect with your network all of a sudden. The phone is fine as the SIM card I had to buy to keep working is having no issues.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.
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Gareth 🇪🇺
(@fogey) reported
from
York, England
20 minutes and counting on hold because I have to be “transferred to the department that can close accounts.” And @virginmedia are “disappointed” that their appalling customer service is one of the reasons I am closing my account.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia I called and they said they try to fix the problem couse it's local problem. So i had true, bit i already don't care couse i ****** up. I wated my time and my money because of this. And you always doing like this every f*cking week
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Matt W
(@WMattitude84) reported
from
York, England
Email from @virginmedia saying my bill going up by £3 a month when I’ve had zero service for 28 hours and counting and no service for 10 days of the last month!! Great!
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Richard Bridge
(@richardbridge1) reported
from
York, England
@virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph
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Gareth 🇪🇺
(@fogey) reported
from
York, England
Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”
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Jgledhill.decorating
(@jgledhilldecor) reported
from
York, England
@virginmedia @crookedwoman83 Can I have a direct no to cancellation dept please keeping people on hold really doesn’t help with customer relations . Not that you seem to care
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia Paying too much. I can't get through by calling 150 on land line get bored after 1 hours and 27 mins of waiting. I want to stay with virgin media as all I watch is eurosport. Help please😁👍
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia well done virgin, moved into new house you come to do the setup and it’s not working right. What a sodding surprise!
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia so pissed off with you now, had a call from your complaints department that ended up with your staff member being RUDE and AGRESSIVE with me! Seriously what ********!
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia Yeah, it said same to me as well, but the problem not in my house. I said : nobody has internet connection who use virgin media in the street! I asked them!
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Emma Puckrin
(@lfcemma) reported
from
York, England
@virginmedia Been a virgin customer for 4 years. Prices going up. Quality of service, both customer and connection going down. Give me a valid reason/s to stay with you My package going to be £90 when new cust £60
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone. There is are more issues mentioned Kind regards Chris
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cathy Hartley
(@Cathyj2036) reported
@virginmedia Can't seem to sign in now. When I called 150 they said they'd erroneously removed my services but would take 24 hours to get them back, how can that be?
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Nasreen
(@Nasreen02621912) reported
@virginmedia The fact that it’s been on going for months with no resolution .it’s highly unlikely that it will be over in a week . Apologies but you’ve been completely unhelpful
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Nasreen
(@Nasreen02621912) reported
@virginmedia absolutely sick and tired of the incompetent customer service at simply trying to return equipment back to them !!!! Been months since I’ve been trying to organise collection of this equipment from my elderly parents home who are in and out of hospital.
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L
(@Lou_2009) reported
@virginmedia Shouldn't you have technical minded people on your support services? Surely this shouldn't be up to random people on the Internet to come up with a solution?
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WeSeeTheTruth
(@WeSeeTheTruth) reported
@HaydenHewitt @virginmedia Virgin Media arw terrible, best decision I made was moving to Sky Broadband. Have had zero problems with Sky.
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Cathy Hartley
(@Cathyj2036) reported
@virginmedia It's the VM sign in page
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Joe RMN-K English
(@Mr_Insanity97) reported
*…..With Virgin Media, some channels were usually glitchy, well some free-to-air channels were usually glitchy. The internet keep coming off and just ******* slow, despite it supposedly to be fibre optic internet.
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Aaron
(@aaronnoroozi) reported
@virginmedia can your sales team stop calling me please? I’ve blocked the number and I keep getting blank voicemails left daily when they hang up
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Ross Edwards
(@RossEdwards_F1) reported
@virginmedia Neither I went online and logged in, the entertainment services doesn’t appear on any of your 4 apps that I have installed, and I never received an email…
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Chris Rayner
(@chrisrayner18) reported
@virginmedia Poor quality Broadband. I asked for someone to come & collect it & told can't do that & use parcel Company to return. Didn't mention 14 days said it has to be on day it's cancelled or that's it. I'm a disabled customer and not able to run around for something I didnt agree to.