Virgin Media outages and service status in York, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in York come from postal codes YO24 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
Community Discussion
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Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia lovely had a power outage for barely 5 seconds in the Yo26 Acomb Area and lost all services and what makes it worse is I appear to know more than your tech support guys about how my services work.
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Phil Bixby (@PhilBixby) reported from York, England@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Paul Acko (@wolves1965) reported from York, England@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
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Chris tovey (@christ1167) reported from York, England@virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone. There is are more issues mentioned Kind regards Chris
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Gareth 🇪🇺 (@fogey) reported from York, EnglandI’ve been phoning tech help for years about this, and NOT ONCE have they said that my broadband has been throttled due to over use. Up yours, Virgin Media. 🖕
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Grant Lorimer (@Lorimergrant) reported from York, England@yardley24619673 @virginmedia You asked when you posted on social media. I only asked why you carried on if the sales man was so bad. Would you buy a car if the sales man was so bad
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Adam Thompson (@adam7485) reported from York, England@virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have
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Phil Marsland (@FulfordPhil) reported from York, England@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Richard Bridge (@richardbridge1) reported from York, England@virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph
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Jake Eliot Todhunter (@jakeeliot98) reported from York, England@virginmedia There’s no issue logged on there, no.
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Richard Bridge (@richardbridge1) reported from York, EnglandOn the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia so pissed off with you now, had a call from your complaints department that ended up with your staff member being RUDE and AGRESSIVE with me! Seriously what ********!
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stevebourne (@stevebourne33) reported from York, England@virginmedia are servers down as my chat online not working on app.
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Hayley (@knitting_tsuki) reported from York, England@virginmedia No, I think the person I spoke to opted me out, but I’ll check my preferences online. It wasn’t a problem, and had the security checks been less intrusive I might have stayed on the call.
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Adam Thompson (@adam7485) reported from York, England@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
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Grant Lorimer (@Lorimergrant) reported from York, England@yardley24619673 @virginmedia If bad sales man, why did you agree to have installed. Our sales man was obviously too good, won’t fall for it again
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia so had a complaint lodged, not heard anything in 6 weeks then get a letter promising a call within a week to discuss it and yet again no contact..... total joke and services are still not working right
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Paul Whiting (@IamPaulWhiting) reported from York, England@virginmedia It’s been a struggle to check; with no internet… however it first said that there were no issues and now saying it will be out until 3pm. So; a little concerned it will be off and on all day whilst trying to work. Are you able to confirm?
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Adam Thompson (@adam7485) reported from York, EnglandImagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋
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Barrie J Stephenson (@barstep) reported from York, England@virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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— (@Kurt_Bimpson) reported@DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company
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Adrian Weale (@Edeaulx) reportedI would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom
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Berk (@trapdoor456) reported@njjea @MrsGuiltyRage @virginmedia I went on a compare site & looked at reviews for stability & customer service etc Tbh with the shite ive had with Virgin the last 6 months, id have gone with Big Bobs Bastard Broadband to get away from em!
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Bella Harvey 🇬🇧🏴🇬🇧 (@Lady__Britannia) reported@trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back
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Andy Darby (@andyredjedi) reportedWhat is the internet problem in LE3 it has been intermitant for 3 days now. Router keeps going off. @virginmedia
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Adam Spooner (@aspoone2) reported@virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles
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Joanna Ayliffe (@joanna_ayliffe) reported@virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?
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John Mercer (@Merse2506) reportedLive sport bet you bottom dollar Virgin Media box is buffering. What a load of bollocks VM really is. Quick to take your money but **** service @virginmedia
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XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported@Jaym7t5 @virginmedia It’s been down for about 2 hours for us.. just got back working now
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Darren Webb (@United_Webby) reportedHey @virginmedia been on hold for 20mins, customer services!!! No wonder u got a fine!!! Changing to sky asap