Virgin Media Outage Report in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Phone	6 days ago
York	Wi-fi	26 days ago
York	Internet	27 days ago
York	E-mail	1 month ago
York	Internet	1 month ago
York	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Adam Thompson (@adam7485) reported 44 seconds ago from York, England

  @virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not

• 
  Charlotte Murray (@CharleyBeene) reported 2 minutes ago from Copmanthorpe, England

  @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

• 
  James Varney (@varney1987) reported 3 minutes ago from York, England

  My buffering problems have reached their peak and now my internet just isn't working. When I renewed my contract I upped my contract so i would t have any buffering. @virginmedia #WasteOfTime #WTF

• 
  Gareth 🇪🇺 (@fogey) reported 6 minutes ago from York, England

  20 minutes and counting on hold because I have to be “transferred to the department that can close accounts.” And @virginmedia are “disappointed” that their appalling customer service is one of the reasons I am closing my account.

• 
  Driver Col..... (@col456ander) reported 7 minutes ago from York, England

  @virginmedia WTF is going on, 4 times this evening my connection has dropped!!

• 
  Gareth 🇪🇺 (@fogey) reported 8 minutes ago from York, England

  I’ve been phoning tech help for years about this, and NOT ONCE have they said that my broadband has been throttled due to over use. Up yours, Virgin Media. 🖕

• 
  Nathan (@yorker_old) reported 10 minutes ago from York, England

  @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

• 
  Adam Thompson (@adam7485) reported 12 minutes ago from York, England

  @virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year

• 
  Abii🌺 (@ThatGirIAbii) reported 13 minutes ago from York, England

  @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

• 
  Richard Bridge (@richardbridge1) reported 16 minutes ago from York, England

  On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 27 minutes ago from York, England

  @virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the

• 
  Adam Thompson (@adam7485) reported 37 minutes ago from York, England

  @virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath

• 
  Abii🌺 (@ThatGirIAbii) reported 39 minutes ago from York, England

  @Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭

• 
  Adam Thompson (@adam7485) reported 39 minutes ago from York, England

  @virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 42 minutes ago from York, England

  @virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke

• 
  Adam Thompson (@adam7485) reported 46 minutes ago from York, England

  Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

• 
  Adam Thompson (@adam7485) reported 49 minutes ago from York, England

  @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

• 
  Graham Relton (@GrahamRelton) reported 52 minutes ago from York, England

  Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 56 minutes ago from York, England

  @virginmedia so had a complaint lodged, not heard anything in 6 weeks then get a letter promising a call within a week to discuss it and yet again no contact..... total joke and services are still not working right

• 
  Gareth 🇪🇺 (@fogey) reported 57 minutes ago from York, England

  I’ve never had a heartbroken ex (my last was over 30 years ago and it took her months to notice I’d gone) but I imagine it’s a similar experience to leaving @virginmedia - suddenly they’re attentive and concerned, and won’t stop asking me why I left. Bit late for that now, love.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindz🏃🏼‍♀️ Edinburgh Marathon training! (@LBradz) reported 3 minutes ago

  @virginmedia hi, for some reason today the Internet is blocking @SlackHQ? Tried just using my phone data loads fine, but broadband it's just not working?

• 
  2023 TerhiMG 🚗🇫🇮 🇺🇦 (@TerhiMG) reported 9 minutes ago

  @virginmedia it has corrected itself for now. Obviously another problem with @virginmedia ... along with the total loss of TV service and daily broadband problems .....

• 
  Dave Cross (@davorg) reported 11 minutes ago

  @virginmedia I use WhatApp because I hate speaking on the phone to people. I'm happy to wait. I'll get to speak to someone eventually. I'll cancel and then in a few days, someone will call me back to offer me a sensible deal. I've been doing this for years. I know how it works.

• 
  Hakuna Hatate 🇯🇵 レンジャーズスケルパー (@quadtreblechamp) reported 15 minutes ago

  @virginmedia @BankieDaReturns Nonsense. There is no justification for raising everyones bills by this price. It is pure greed and I bet workers like yourself aren't seeing a wage increase. All in the pocket of billionaire shareholders. I urge everyone to cancel there contracts. Starve these ghouls out.

• 
  ValCanary#NCFC (@vallyrogNCFC) reported 15 minutes ago

  Had a bad week with technology Wednesday iPhone has a software bug . Thanks to Apple shop easily fixed. Thursday @virginmedia update on TV fails new remote doesn’t work. Now sorted. This morning my Facebook messenger goes hay wire ! Must be something in my fingers this week

• 
  Richard Cobbett (@richardcobbett) reported 18 minutes ago

  @mikejjennings @virginmedia I remember years ago having a very frustrating conversation with one of their support people that can be summed up as "Okay, turn off the box." "Done." "What's on the screen now?" "...nothing. It's off." (I mean, I understand why, but it was a premium rate phone number, so...)

• 
  John Elah (@elah_john) reported 18 minutes ago

  @virginmedia Now you want to direct me to yet another link rather than provide a staff member to deal with the problem. I rest my case.

• 
  Virgin Help (@virginhelp) reported 23 minutes ago

  @RoarRuff Hi, We're sorry to hear this. We've tagged @virginmedia so that they can help. Thanks. VH

• 
  tom/foozball (@clonkledonk) reported 25 minutes ago

  @virginmedia help why is my internet cutting out

• 
  Rahul M (@RaviK79865267) reported 25 minutes ago

  @virginmedia Also not even offered any partial refund for the issues I’ve faced. So I’m paying for a service I am not getting!! Disgraceful