Virgin Media Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO10 and YO31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
TV | |
| York |
Internet | |
| York |
Internet | |
| York |
Internet | |
| York |
Total Blackout | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath
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Graham Relton
(@GrahamRelton) reported
from
York, England
Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!
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Adam Wilson
(@MadAsAfwog) reported
from
York, England
@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke
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Driver Col.....
(@col456ander) reported
from
York, England
@virginmedia WTF is going on, 4 times this evening my connection has dropped!!
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Richard Bridge
(@richardbridge1) reported
from
York, England
On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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Nathan
(@yorker_old) reported
from
York, England
@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
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dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
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Adam Thompson
(@adam7485) reported
from
York, England
Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
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Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Finchy
(@william82025418) reported
@virginmedia It’s ok this morning, was very slow last night.
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Gurvinder Sethi
(@gsethi2003) reported
@CharlieIDIC @virginmedia Just try getting your network going first.I have yet another outage Sunday 7th Nov 21 after having 2 earlier in the week.Had a 3 day one earlier in the year and many days I lose connection for a few hours.I have a 1gb XL package paying £115pm and worse than my son's 35pm with BT
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GracieAgbecha
(@GAgbecha) reported
@br21594607 @virginmedia Damn same thing happened to me I contacted the support for almost two weeks and all I got was automated robot replies, not until I got recommended to @CyberHack_Box who got it reactivated in less than an hour you should contact her. she's legit and trusted
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Ash
(@Hash1981) reported
@virginmedia It's pointless to call you guys over the weekend as a)I am waiting for a VERY LONG TIME to get through to anyone and B) your colleagues never put me through to a UK call center and are very patronising and Stead fast refuse to acknowledge the problems.
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia @dishoneste I've done that and tried complaining only to have my complaints closed down without any action. I am going to go all over social media and TV,Ofcom,Trading Standards etc to get you people to do what is right
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Jun
(@96_Junny) reported
@virginmedia @virginhelp I’ve just called and an there’s an issue in my area. Bit awful to have an issue that can’t be fixed for nearly 17 hours…
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Ro55
(@RossUKRFC) reported
@virginmedia Hi all - no nothing there as it looks like you bricked my hub3 as you sent me a hub4 I hadnt asked for. Going to take quite a bit of my time to add all my security cameras and smart devices onto the network etc
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Gurvinder Sethi
(@gsethi2003) reported
@Ofcom Please can you help as I am facing unbelievable problems with @virginmedia.I am currently facing my 2nd 3 day outage after having many days where service is lost for 4 to 5 hours.I made 2 complaints and asked to be called back,they emailed me and closed both down before resolving
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Radhika Jesani
(@missradhikaj) reported
The worst internet provider goes to @virginmedia I’ve just spent 41 mins trying to log on from home… done all the trouble shooting and still nothing! #useless #worstservice
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Gurvinder Sethi
(@gsethi2003) reported
@Mona48970679 @virginmedia Virgin seem to be spending their money on sending apology messages pointing to all the places you have already tried and been ignored by Cust Servs or complaints which are a jokeThey also lie about outage and do not report them on their website as many people report but not shown