Virgin Media outages and service status in York, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in York come from postal codes YO26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
-
Adam Thompson (@adam7485) reported from York, England@virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not
-
Steven Jackson (@bomberosteve) reported from York, England@virginmedia Hi my Mum is going into a care home on Monday can you let me have a contact number so I can cancel her landline please .
-
Paul Acko (@wolves1965) reported from York, England@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
-
James Varney (@varney1987) reported from York, EnglandMy buffering problems have reached their peak and now my internet just isn't working. When I renewed my contract I upped my contract so i would t have any buffering. @virginmedia #WasteOfTime #WTF
-
Driver Col..... (@col456ander) reported from York, England@virginmedia WTF is going on, 4 times this evening my connection has dropped!!
-
Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia well done virgin, moved into new house you come to do the setup and it’s not working right. What a sodding surprise!
-
Phil Marsland (@FulfordPhil) reported from York, England@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
-
Adam Thompson (@adam7485) reported from York, England@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
-
Chad (@ChadIssac_) reported from York, England@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
-
Hayley (@knitting_tsuki) reported from York, England@virginmedia No, I think the person I spoke to opted me out, but I’ll check my preferences online. It wasn’t a problem, and had the security checks been less intrusive I might have stayed on the call.
-
Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England@virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!
-
Adam Thompson (@adam7485) reported from York, England@virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year
-
James Dickinson (@nettlyork) reported from York, England@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
-
Barrie J Stephenson (@barstep) reported from York, England@virginmedia But you are judged by the level of service you actually provide - we all aim high but @virginmedia has missed the mark 12960 minutes!!!
-
dan bell (@danobell) reported from Haxby, England@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
-
Emma Puckrin (@lfcemma) reported from York, England@virginmedia Been a virgin customer for 4 years. Prices going up. Quality of service, both customer and connection going down. Give me a valid reason/s to stay with you My package going to be £90 when new cust £60
-
Guy Rushworth (@dreadedwhisky) reported from York, England@virginmedia Thanks for the response. As far as I’m aware I can’t text you so you can run diagnostics. I also can’t call you free. As my phone won’t connect with your network all of a sudden. The phone is fine as the SIM card I had to buy to keep working is having no issues.
-
Hayley Dumont (@knitting_tsuki) reported from York, England@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
-
Nathan (@yorker_old) reported from York, England@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
-
silverdoor (@Silverdoor_) reported from York, England@virginmedia @kerrylouise15 Same issue (again).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported@ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.
-
AdamB® (@OfficialAdamB) reported@mobily_uk @virginmedia You get a better deal when u 1st joined then after your in there trap u get shafted, price rise, price rise until u ring them then it drops. Then rinse and repeat. Same ****.
-
entrustTMF (@entrustTMF) reported@virginmedia Hello. Broadband/internet has been down for a while this morning(three separate devices not working since mid morning). Is there a general outage or is this likely to be a local, to me, issue? In Scotland Thanks for any assistance you can give
-
Martinayres65@outloo (@Martinayres65o1) reported@virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it
-
Keith Gill (@KeithGill28) reported@virginmedia @keithapearson It’s not just Keith’s that feel this way it’s the whole country your customer service is up there with Starmer’s job vetting.
-
Kevin Nash (@KevinDNash) reported@virginmedia @keithapearson Virgin media should not be able to trade in UK, horrid company, I don't miss speaking to India, South Africa to name but two.
-
Graham Booth (@laserblue) reported@virginmedia Hi, it seems my set top box is on the blink and my chances of watching my beloved Man City maybe at risk. I could switch to Nowtv, but that will cost me £15 for a 24hr pass. I've used the tips as featured in the trouble shooting guide. No luck. Can you help? Thanks
-
Andrew palmer (@palmer606) reported@virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv
-
BigF (@Bigg_F_) reported@virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.
-
KP (@Sep8001) reported@virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you