Virgin Media Outage Report in York, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in York come from postal codes YO30 and YO31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (22%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Wi-fi | |
| York |
Internet | |
| York |
||
| York |
Internet | |
| York |
Wi-fi | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
-
Driver Col.....
(@col456ander) reported
from
York, England
@virginmedia WTF is going on, 4 times this evening my connection has dropped!!
-
Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
-
Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
-
Jamesrodgers
(@Jamesro17879287) reported
from
York, England
@virginmedia Wouldn’t bother it will probably cut out half way through.
-
Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
-
James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
-
Phil Bixby
(@PhilBixby) reported
from
York, England
@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
-
Nathan
(@yorker_old) reported
from
York, England
@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
-
Adam Wilson
(@MadAsAfwog) reported
from
York, England
@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
-
Abii🌺
(@ThatGirIAbii) reported
from
York, England
@Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭
-
Adam Thompson
(@adam7485) reported
from
York, England
Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋
-
Richard Bridge
(@richardbridge1) reported
from
York, England
On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
-
James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
-
Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
-
Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
-
Abii🌺
(@ThatGirIAbii) reported
from
York, England
@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
-
Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
-
Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
-
Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
-
dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ntro
(@NtroGeneration) reported
@virginmedia nah I don't have these issues because BT ON TOP VIRGIN IS FOR VIRGINS HAHAHAHA IMAGINE HAVIN NO INTERNET THATS A TOUGH LIFE THAT I COULDN'T IMAGINE THAT'S SO CRAZY BRO LOL NO OUTAGES FOR BT IN MY AREA YOU'RE TAKING TO THE WRONG GUY PAL U WANNA TALK TO @ethaanfps @Quantum17013008
-
Karen
(@Kazb1) reported
@virginmedia @BookyGeeky Yesterday was awful!!! Very low speeds (nothing new I have never once received anywhere near the speeds I pay for) today completely down, how am I meant to work!?!?!?
-
David McGuinness
(@dj_mcguinness) reported
@virginmedia absolutely shocking customer service and the lack of an ability to fix a problem of your making. I’m trying to give you money and you won’t take it. Appalling.
-
Ryan Lardner
(@lardner_ryan) reported
@virginmedia They are back up but it not good enough what happens if I was something important. Let’s say iq as playing online poker and I lost money because my internet went down it’s not good enough shouldn’t be having these issues
-
Nick Melia
(@MeliaNick) reported
So @virginmedia, could someone from your company please advise me, how I cancel the free upgrade that I don’t want to pay £48 per annum for before my 14 day cooking off period?
-
NickF
(@NAMF247) reported
@virginmedia Do people actually read complaint letters?
-
Dean Godbold
(@DeanGodbold) reported
@virginmedia @SkyHelpTeam there is a problem with the Superhub 4 disconnecting regularly from Sky Q box it’s all over the forums I just want to know that you are aware of the situation and plan to fix with future software update
-
Karen
(@Kazb1) reported
Come to Twitter to verify @virginmedia is down yet again, please sort it some of us have to work!!!!! #virginmediadown
-
Tim Dawson
(@timdnottingham) reported
@virginmedia My experience of calling your agents is poor, to be honest, but I know I don't have a choice.
-
🍺 Jack Stupple - Sur Daft
(@SurDaft) reported
@virginmedia I checked the status page at the time and there was no note of the outage, why is that?