Virgin Media outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

Community Discussion

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Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Gergo Ragalyi (@GergoRagalyi) reported 3 minutes ago from York, England

  @virginmedia I called and they said they try to fix the problem couse it's local problem. So i had true, bit i already don't care couse i ****** up. I wated my time and my money because of this. And you always doing like this every f*cking week

• 
  Richard Bridge (@richardbridge1) reported 3 minutes ago from York, England

  @virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph

• 
  Gergo Ragalyi (@GergoRagalyi) reported 11 minutes ago from York, England

  @virginmedia Yeah, it said same to me as well, but the problem not in my house. I said : nobody has internet connection who use virgin media in the street! I asked them!

• 
  Georgia (@georgia__bh) reported 12 minutes ago from York, England

  @virginmedia @_jsimpson__ I can vouch for this because I live in this house too. It doesn't work half of the time at least and we all have deadlines and need the internet. We have complained before and nothing improved.

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 16 minutes ago from York, England

  @virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 17 minutes ago from York, England

  @virginmedia so had a complaint lodged, not heard anything in 6 weeks then get a letter promising a call within a week to discuss it and yet again no contact..... total joke and services are still not working right

• 
  Jake Eliot Todhunter (@jakeeliot98) reported 17 minutes ago from York, England

  @virginmedia There’s no issue logged on there, no.

• 
  Phil Marsland (@FulfordPhil) reported 18 minutes ago from York, England

  @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

• 
  Gareth 🇪🇺 (@fogey) reported 19 minutes ago from York, England

  Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 23 minutes ago from York, England

  @virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the

• 
  Richard Bridge (@richardbridge1) reported 23 minutes ago from York, England

  On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

• 
  Gareth 🇪🇺 (@fogey) reported 28 minutes ago from York, England

  I’ve never had a heartbroken ex (my last was over 30 years ago and it took her months to notice I’d gone) but I imagine it’s a similar experience to leaving @virginmedia - suddenly they’re attentive and concerned, and won’t stop asking me why I left. Bit late for that now, love.

• 
  Abii🌺 (@ThatGirIAbii) reported 37 minutes ago from York, England

  @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 37 minutes ago from York, England

  @virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting

• 
  Chris tovey (@christ1167) reported 38 minutes ago from York, England

  @virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone.  There is are more issues mentioned Kind regards Chris

• 
  Adam Thompson (@adam7485) reported 40 minutes ago from York, England

  Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

• 
  Filipino Chino (@filipino_chino) reported 51 minutes ago from York, England

  @OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already

• 
  Barrie J Stephenson (@barstep) reported 56 minutes ago from York, England

  @virginmedia 24 to 48 hours to obtain a PAC code from you is not acceptable. Why are your systems not working? I tried using a text message but directed to make a quick phone call. After 20 minutes (quick?) on a call I’m told your system is generating error codes.

• 
  Hayley Dumont (@knitting_tsuki) reported 58 minutes ago from York, England

  @virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?

• 
  Barrie J Stephenson (@barstep) reported 59 minutes ago from York, England

  @virginmedia Thanks for your advice about the forums. A very helpful person tried to help but apparently no result. I called 789 again today. A ticket has been raised 3-5 days before I get a result. THREE TO FIVE DAYS is not acceptable. OFCOM says I should get a code with A MINUTE

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported 3 minutes ago

  @virginmedia - But you can do this in the app. Download app. Login. Accept renewal offer. - Am told new contract has been sent to an email address I removed from my account ~1 year ago. - Return to "my Account" in app. Still says my account is due for renewal

• 
  Jo (@WhitmoreJo) reported 4 minutes ago

  I'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia

• 
  (((Evs))) (@Tory_Brexit69) reported 5 minutes ago

  @virginmedia broadband is not working in Greater Manchester area. Never buy broadband from Virgin Media. Top tip. 👍

• 
  K (@Kieranbcfc2) reported 8 minutes ago

  @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

• 
  Sammo (@redmollster) reported 12 minutes ago

  @virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?

• 
  Berk (@trapdoor456) reported 13 minutes ago

  @virginmedia @RicardoEyes Maybe show decent customer service when you are contacted about issues initially, not just when people have had enough & leave 🤷

• 
  chris phillips (@chrisphillips66) reported 14 minutes ago

  After being locked out of my @virginmedia email for five weeks in May/June with no explanation or compensation given . I have yet again been locked out, shocking service.

• 
  Sinead Nash (@nashs) reported 15 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  TheWho87 (@TheWho87) reported 18 minutes ago

  @virginmedia Why? The fact that the internet was working with a VPN meant it wasn't an issue on my end, it was an issue on your end, plus it's working now, so you seem to have fixed the issue already.

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Big Bad Wolf🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BigBadWolf137) reported 18 minutes ago

  @trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel