Virgin Media Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Internet | |
| York |
Internet | |
| York |
TV | |
| York |
Wi-fi | |
| York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia well done virgin, moved into new house you come to do the setup and it’s not working right. What a sodding surprise!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia just tried to call about a problem with my fibre and your automated system told me to make sure it’s plugged in then hung up!! Five minutes wasted and have to go through it all over again. Poor.
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia and enter the 6th day of network issues had and engineer out already but still getting services drop outs. Poor service yet again!
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Georgia
(@georgia__bh) reported
from
York, England
@virginmedia @_jsimpson__ I can vouch for this because I live in this house too. It doesn't work half of the time at least and we all have deadlines and need the internet. We have complained before and nothing improved.
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Gareth 🇪🇺
(@fogey) reported
from
York, England
Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”
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Richard Bridge
(@richardbridge1) reported
from
York, England
@virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph
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Matt W
(@WMattitude84) reported
from
York, England
Email from @virginmedia saying my bill going up by £3 a month when I’ve had zero service for 28 hours and counting and no service for 10 days of the last month!! Great!
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Jgledhill.decorating
(@jgledhilldecor) reported
from
York, England
@virginmedia @crookedwoman83 Can I have a direct no to cancellation dept please keeping people on hold really doesn’t help with customer relations . Not that you seem to care
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia lovely had a power outage for barely 5 seconds in the Yo26 Acomb Area and lost all services and what makes it worse is I appear to know more than your tech support guys about how my services work.
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia I don't need for this, how i told the problem not in my house. There is the problem, there is the postcode, the rest is your job
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Jake Eliot Todhunter
(@jakeeliot98) reported
from
York, England
@virginmedia There’s no issue logged on there, no.
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone. There is are more issues mentioned Kind regards Chris
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.
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James Varney
(@varney1987) reported
from
York, England
Spent over an hour trying to work out why I have no internet. @virginmedia app tells me all fine in my area, the my router must be turned off. Yet the lights are on everything is connected to it. Just no internet coming through #WTF #FFS #VirginMedia #IJustWantedToWatchGoodOmens
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Hayley
(@knitting_tsuki) reported
from
York, England
@virginmedia No, I think the person I spoke to opted me out, but I’ll check my preferences online. It wasn’t a problem, and had the security checks been less intrusive I might have stayed on the call.
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia Paying too much. I can't get through by calling 150 on land line get bored after 1 hours and 27 mins of waiting. I want to stay with virgin media as all I watch is eurosport. Help please😁👍
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia Yeah, it said same to me as well, but the problem not in my house. I said : nobody has internet connection who use virgin media in the street! I asked them!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia so pissed off with you now, had a call from your complaints department that ended up with your staff member being RUDE and AGRESSIVE with me! Seriously what ********!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cogi
(@CoGi0123) reported
@virginmedia Yes not course I have. Hence how I know I have no response. It says that I have no issues raised.
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Paul Smith
(@Psmiffy67) reported
@virginmedia No problem - ST17 4EJ. I was due to work from home today and have now had to go into the office so not currently near the router should you need any checks from that end
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Jackie Johnston
(@TheRealJackieJ) reported
@virginmedia Can you give me a postal address that I can send a letter too to cancel services. Even with the Royal Mail strikes it would be quicker than this.
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George Weedon
(@GWeedon13_PR) reported
@virginmedia There also is no access to your web chat service, which is rather unhelpful.
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Cogi
(@CoGi0123) reported
@virginmedia 7/7I will take this to the ombudsman. I would never have gone forward with you if I thought I would pay £147.50 and I said this at the beginning hence why I contacted you. I want this sorted out as I live is becoming increasingly difficult with the mess the country is in.
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Tom Ferguson
(@tom10248) reported
@virginmedia are taking gaslighting to a new level. After 40 hours of no service across BT14 their online service checker just goes blank and their telephone service insists everything is fine. Can’t wait to leave in 30 days.
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iG Fitness ™
(@IanGlassFitness) reported
@Jesse42308622 @vmbusiness They know that these Hitron routers have issues, they have known since they rolled them out, their technicians admitted this, customer service yesterday admitted this, they just not prepared to fix the issue, just keep passing it off
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George Weedon
(@GWeedon13_PR) reported
@virginmedia Good morning, I signed up as a new customer placed an order to arrive 01/10/22, it has now been moved 10 days to 11/10/22. I work from home and need wifi from 3rd october. I will need to cancel if this cant be sorted. Thank you
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Danny Lush
(@Danny_Lush) reported
@virginmedia Numerous times, It's bad enough I have to warn people on zoom/teams meeting that I'm on virgin broadband (for when it cuts out) my daughters uni work suffers for the same reason. At least 8 tines it went off last night and twice this morning
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Mel 💙
(@mellymoo04) reported
@virginmedia I was busy with work. This is the problem I have and why this will likely never get sorted. Not enough time in my day to keep chasing up money that I've worked for that you won't give back!