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Virgin Media

Virgin Media Outage Report in York, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in York come from postal codes YO30 and YO26 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

CityProblem TypeReport Time
York Phone 10 days ago
York Wi-fi 30 days ago
York Internet 1 month ago
York E-mail 1 month ago
York Internet 2 months ago
York Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • richardbridge1
    Richard Bridge (@richardbridge1) reported from York, England

    On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

  • wolves1965
    Paul Acko (@wolves1965) reported from York, England

    @virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼

  • wolves1965
    Paul Acko (@wolves1965) reported from York, England

    @virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !

  • ChadIssac_
    Chad (@ChadIssac_) reported from York, England

    @virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not

  • danobell
    dan bell (@danobell) reported from Haxby, England

    @virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have

  • ThatGirIAbii
    Abii🌺 (@ThatGirIAbii) reported from York, England

    @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

  • ChadIssac_
    Chad (@ChadIssac_) reported from York, England

    @virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year

  • ThatGirIAbii
    Abii🌺 (@ThatGirIAbii) reported from York, England

    @Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the

  • yorker_old
    Nathan (@yorker_old) reported from York, England

    @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

  • SkyFilming
    Sky Filming (@SkyFilming) reported from York, England

    Lol @virginmedia internet down and their website service status page is also down. 😂

  • col456ander
    Driver Col..... (@col456ander) reported from York, England

    @virginmedia WTF is going on, 4 times this evening my connection has dropped!!

  • MadAsAfwog
    Adam Wilson (@MadAsAfwog) reported from York, England

    @FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..

  • Jamesro17879287
    Jamesrodgers (@Jamesro17879287) reported from York, England

    @virginmedia Wouldn’t bother it will probably cut out half way through.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chirpyfrances
    Chirpy Frances (@chirpyfrances) reported

    I rang @virginmedia on Saturday to change my package. Sunday I rang to query it & told them to cancel it. I asked to go back to my original contract & leave April 2023. No I received a new contract & now can't leave until April 2024. This is daylight robbery #VirginMedia

  • miss_chicken
    Mrs W (@miss_chicken) reported

    @virginmedia No, there’s still issues with broadband and TV services still.

  • GregLittle89
    Greg Little (@GregLittle89) reported

    @virginmedia any problems with internet coverage in Sunderland? Ours has been down for about 30 mins

  • stephenwjwebb
    Stephen Webb (@stephenwjwebb) reported

    Once again @virginmedia broadband is down. I thought fibre was more stable? Luckily I have a Sky connection next door which is always on

  • WainmanJoe
    Joe Wainman 🏆 (@WainmanJoe) reported

    @virginmedia, is there some planned work in Sunderland or anything because my internet is down currently

  • paulmc_96
    Paul McKigen (@paulmc_96) reported

    @GregLittle89 @virginmedia Been down in Scotland for around the same time, no idea why we pay this mob its always down

  • Demetri_S_
    Demetri Serepisos (@Demetri_S_) reported

    @virginmedia, now over 24 hours with no internet or TV in Southwest London. No service all of Sunday was annoying but now it's Monday this issue has become critical, I can't work work! What is being done to resolve this as your "check status" tool keeps updating with a new time?

  • StuartKey5
    Stuart Key (@StuartKey5) reported

    @virginmedia No internet at GL51 all morning. Can't connect to status page or phone version to check it's been reported and being fixed. Please could you acknowledge there is an issue and being fixed?

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks

  • TheLeroy81
    Lee Cosgrove (@TheLeroy81) reported

    @virginmedia Broadband issue with an estimated fix time of 3pm. RIP my day off