Virgin Media outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

City	Problem Type	Report Time
York	TV	17 hours ago

Community Discussion

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Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Jgledhill.decorating (@jgledhilldecor) reported 58 seconds ago from York, England

  @virginmedia @crookedwoman83 Can I have a direct no to cancellation dept please keeping people on hold really doesn’t help with customer relations . Not that you seem to care

• 
  Hayley Dumont (@knitting_tsuki) reported 1 minute ago from York, England

  @virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?

• 
  James Varney (@varney1987) reported 5 minutes ago from York, England

  My buffering problems have reached their peak and now my internet just isn't working. When I renewed my contract I upped my contract so i would t have any buffering. @virginmedia #WasteOfTime #WTF

• 
  Barrie J Stephenson (@barstep) reported 5 minutes ago from York, England

  @virginmedia But you are judged by the level of service you actually provide - we all aim high but @virginmedia has missed the mark 12960 minutes!!!

• 
  Hayley (@knitting_tsuki) reported 7 minutes ago from York, England

  @virginmedia No, I think the person I spoke to opted me out, but I’ll check my preferences online. It wasn’t a problem, and had the security checks been less intrusive I might have stayed on the call.

• 
  Bruce McDowell (@bruce_mcdowell) reported 9 minutes ago from York, England

  @virginmedia morning, try to help my elderly mum out, WiFi has been off since last Friday, she also out of contract and we can’t get through to any advisor? Help please

• 
  silverdoor (@Silverdoor_) reported 11 minutes ago from York, England

  @virginmedia @kerrylouise15 Same issue (again).

• 
  Abii🌺 (@ThatGirIAbii) reported 18 minutes ago from York, England

  @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

• 
  Adam Thompson (@adam7485) reported 21 minutes ago from York, England

  Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

• 
  Adam Thompson (@adam7485) reported 22 minutes ago from York, England

  @virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath

• 
  dan bell (@danobell) reported 23 minutes ago from Haxby, England

  @virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 26 minutes ago from York, England

  @virginmedia well done virgin, moved into new house you come to do the setup and it’s not working right. What a sodding surprise!

• 
  Georgia (@georgia__bh) reported 29 minutes ago from York, England

  @virginmedia @_jsimpson__ I can vouch for this because I live in this house too. It doesn't work half of the time at least and we all have deadlines and need the internet. We have complained before and nothing improved.

• 
  Gergo Ragalyi (@GergoRagalyi) reported 36 minutes ago from York, England

  @virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.

• 
  Jake Eliot Todhunter (@jakeeliot98) reported 36 minutes ago from York, England

  @virginmedia There’s no issue logged on there, no.

• 
  Barrie J Stephenson (@barstep) reported 37 minutes ago from York, England

  @virginmedia 24 to 48 hours to obtain a PAC code from you is not acceptable. Why are your systems not working? I tried using a text message but directed to make a quick phone call. After 20 minutes (quick?) on a call I’m told your system is generating error codes.

• 
  Driver Col..... (@col456ander) reported 41 minutes ago from York, England

  @virginmedia WTF is going on, 4 times this evening my connection has dropped!!

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 46 minutes ago from York, England

  @virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the

• 
  Adam Thompson (@adam7485) reported 49 minutes ago from York, England

  @virginmedia just tried to call about a problem with my fibre and your automated system told me to make sure it’s plugged in then hung up!! Five minutes wasted and have to go through it all over again. Poor.

• 
  James Dickinson (@nettlyork) reported 60 minutes ago from York, England

  @virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hollie (@HollMCR) reported 2 minutes ago

  @virginmedia Hi I haven’t had internet or TV since Monday, Engineer came out Wednesday & said its a fault with cable outside. 2nd engineers came that afternoon to do something outside and still no internet? Can you help.

• 
  Natalie Whittle ⭐⭐ (@nataliewhittle6) reported 5 minutes ago

  @virginmedia Itv1 still not working any ideas when it will be up and running again

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 13 minutes ago

  @virginmedia 1 hour how on hold waiting to get through - no answer from anyone on the app - which is just as awful as the website

• 
  Sprout57 (@pwcwright) reported 13 minutes ago

  @virginmedia service down again ! This time pixalated picture on TV and channels can't be changed ! This is getting a daily issue now that something is wrong with my virgin media services but you still keep taking full payments !,

• 
  Alex (@Ahead18251112) reported 18 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  Bella Ciao (@Bella_Ciao_Free) reported 20 minutes ago

  @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 20 minutes ago

  @virginmedia Are we getting compensation for the failure of the tv service this morning

• 
  Charity Sherratt (@chazsherratt) reported 22 minutes ago

  @virginmedia can someone advise if the customer service phone line is down. It is saying it is out of service. Multiple phone calls to sort my account. Not impressed or happy. Wish I moved to @skytv now

• 
  Shorty (@ClassicSoulDJ) reported 25 minutes ago

  Been on hold for over 40 minutes trying to get through to @virginmedia - as always their customer service is nothing more than shocking

• 
  MICHAEL (@WELSHDRAGON135) reported 25 minutes ago

  @virginmedia Paying for a service we cannot access . My contract is up soon 👋👋👋