Virgin Media

Virgin Media Outage Report in York, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in York come from postal codes YO31 and YO30.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in York, England 03/18/2026 13:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Wi-fi
United KingdomYork Internet
United KingdomYork E-mail
United KingdomYork Internet
United KingdomYork Wi-fi
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • nettlyork James Dickinson (@nettlyork) reported from York, England

    @virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503

  • SkyFilming Sky Filming (@SkyFilming) reported from York, England

    Lol @virginmedia internet down and their website service status page is also down. 😂

  • barstep Barrie J Stephenson (@barstep) reported from York, England

    @virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @virginmedia @VirginMedia_TV broadband and TV down again in YO31, for 24hrs….the worst service ever….do you even care? Compensation is rubbish, and does not cover lost earnings and enjoyment.

  • PhilBixby Phil Bixby (@PhilBixby) reported from York, England

    @jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?

  • DaviesDickie Richard Davies (@DaviesDickie) reported from Upper Poppleton, England

    @virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.

  • nettlyork James Dickinson (@nettlyork) reported from York, England

    @virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503

  • wolves1965 Paul Acko (@wolves1965) reported from York, England

    @virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼

  • ChadIssac_ Chad (@ChadIssac_) reported from York, England

    @virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running

  • bruce_mcdowell Bruce McDowell (@bruce_mcdowell) reported from York, England

    @virginmedia morning, try to help my elderly mum out, WiFi has been off since last Friday, she also out of contract and we can’t get through to any advisor? Help please

  • wolves1965 Paul Acko (@wolves1965) reported from York, England

    @virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !

  • danobell dan bell (@danobell) reported from Haxby, England

    @virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.

  • goldywankanobi mark goldthrope (@goldywankanobi) reported from York, England

    @novahob @virginmedia No @virginmedia will cross the line 1st then get done for cheating! Worst customer service ever total let down! Never ever go back

  • knitting_tsuki Hayley Dumont (@knitting_tsuki) reported from York, England

    @virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.

  • knitting_tsuki Hayley Dumont (@knitting_tsuki) reported from York, England

    @virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?

  • yorker_old Nathan (@yorker_old) reported from York, England

    @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

  • MadAsAfwog Adam Wilson (@MadAsAfwog) reported from York, England

    @FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..

  • richardbridge1 Richard Bridge (@richardbridge1) reported from York, England

    On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

  • ChadIssac_ Chad (@ChadIssac_) reported from York, England

    @virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from York, England

    @virginmedia Wouldn’t bother it will probably cut out half way through.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheEvoracer just a working man (@TheEvoracer) reported

    Been a @virginmedia customer for about 15 years well that ended this week an absolute shambles of a company, never experienced such poor customer service anywhere else #Virginmedia #CustomerService

  • laurenjadebarx Lauren Barkes-Nickolds (@laurenjadebarx) reported

    @timbooth66 @virginmedia Too cancel they want a urine, blood and saliva sample

  • NickOlarss NFarr (@NickOlarss) reported

    Anyone else having problems with @virginmedia in the Bexley area???

  • joyemmett joy emmett (@joyemmett) reported

    @virginmedia I have an on-going complaint from the start of December which is still not resolved due to my property being damaged when my broadband was installed. Please can you DM me as I can never get through on the phone.

  • _sallywhite_ Sally (@_sallywhite_) reported

    Awful service from @virginmedia Virgin puts address wrong on bill. Complaint submitted. No resolution but complaint closed. Spent half a day chatting w/ CS, they aren't empowered. Told to post hard copy bills to head office at own expense. No email. Not v safe during a pandemic!

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

  • Zero_Star Jamie Brady (@Zero_Star) reported

    @virginmedia Got on the text service. They spent hours insisting you can get through to the tech team if you ring the number (you can't). They didn't actually know how it worked. Seems the only way is to call up to quit, nothing else goes through to a human.

  • MoiraHufton Moira Hufton (@MoiraHufton) reported

    @virginmedia The main problem is a technical issue. I cannot access The Virgin Media website as it says I am a secondary account holder. This means I cannot access bills or make changes

  • ash_bazza Ashley (@ash_bazza) reported

    @RufcKris @virginmedia Same here. My internet has been off 3x today. And every night for weeks. I'm moving house next week and I'll not be having virgin for any service! They used to be decent. They just want your cash now.

  • FabioMaga06 Fabio Magalhaes (@FabioMaga06) reported

    Virgin Media is an absolute joke... Internet keeps dropping every 5mins... Such a poor service, never seen anything like this... It's unbelievable the lack of support and willing to help out the customers... Unreal... Seriously looking to abandon this service!!! @virginmedia