Virgin Media outages and service status in York, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 10, 10:55 AM GMT+1.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in York come from postal codes YO26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
Internet | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Gareth 🇪🇺 (@fogey) reported from York, EnglandDry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”
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Chris tovey (@christ1167) reported from York, England@virginmedia Paying too much. I can't get through by calling 150 on land line get bored after 1 hours and 27 mins of waiting. I want to stay with virgin media as all I watch is eurosport. Help please😁👍
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Chris tovey (@christ1167) reported from York, England@virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone. There is are more issues mentioned Kind regards Chris
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Paul Whiting (@IamPaulWhiting) reported from York, England@virginmedia It’s been a struggle to check; with no internet… however it first said that there were no issues and now saying it will be out until 3pm. So; a little concerned it will be off and on all day whilst trying to work. Are you able to confirm?
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Chad (@ChadIssac_) reported from York, England@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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Adam Thompson (@adam7485) reported from York, England@virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year
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James Varney (@varney1987) reported from York, EnglandSpent over an hour trying to work out why I have no internet. @virginmedia app tells me all fine in my area, the my router must be turned off. Yet the lights are on everything is connected to it. Just no internet coming through #WTF #FFS #VirginMedia #IJustWantedToWatchGoodOmens
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Barrie J Stephenson (@barstep) reported from York, England@virginmedia Thanks for your advice about the forums. A very helpful person tried to help but apparently no result. I called 789 again today. A ticket has been raised 3-5 days before I get a result. THREE TO FIVE DAYS is not acceptable. OFCOM says I should get a code with A MINUTE
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Georgia (@georgia__bh) reported from York, England@virginmedia @_jsimpson__ I can vouch for this because I live in this house too. It doesn't work half of the time at least and we all have deadlines and need the internet. We have complained before and nothing improved.
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Richard Bridge (@richardbridge1) reported from York, EnglandOn the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
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Paul Acko (@wolves1965) reported from York, England@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
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Adam Wilson (@MadAsAfwog) reported from York, England@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
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Chad (@ChadIssac_) reported from York, England@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia so had a complaint lodged, not heard anything in 6 weeks then get a letter promising a call within a week to discuss it and yet again no contact..... total joke and services are still not working right
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia and enter the 6th day of network issues had and engineer out already but still getting services drop outs. Poor service yet again!
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anna (@annabaxterrr) reported from York, England@vmbusiness hi, in my student house we’ve been without wifi for 3 days now. i’ve used the website to check the service but it says it is working fine. we’ve now been relying on data for 3 days (which is also v expensive). please help!
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Guy Rushworth (@dreadedwhisky) reported from York, England@EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.
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Gergo Ragalyi (@GergoRagalyi) reported from York, England@virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.
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Phil Bixby (@PhilBixby) reported from York, England@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Barrie J Stephenson (@barstep) reported from York, England@virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joshy R 🌒 (@JJRussell95) reported@virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV
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Clive (@clive503) reported@dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!
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ThunderCurrie (@Thundercurrie) reported@virginmedia what in the world is up with the wifi in Bournemouth at the moment? No fix until April 15th? I'd very much like some kind of reasonable explanation for that please...
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Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported from Gosport District, England@frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract
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Alistair Drummond (@adrum1983) reported@misselledee @virginmedia I was out of contract and had to ask 3 times to be disconnected, they continued to charge me and said it wasn’t their problem when I complained they’d overcharged by £120. Never ever again!!
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Scott (@scottowen81) reported@sharonmariahall @virginmedia Never had an issue with them
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Yiuon (@yiuonmw) reported@virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?
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Lee Black (@leeb9972) reported@virginmedia DD4 , no broadband, red light on router, any issues you are aware of?
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Craig Aldridge (@CraigA3) reported@virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam
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Nottinghill Man (@nottinghillman) reported@virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet