Virgin Media outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

Community Discussion

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Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Jamesrodgers (@Jamesro17879287) reported 4 minutes ago from York, England

  @virginmedia Wouldn’t bother it will probably cut out half way through.

• 
  Abii🌺 (@ThatGirIAbii) reported 6 minutes ago from York, England

  @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

• 
  Adam Thompson (@adam7485) reported 6 minutes ago from York, England

  Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

• 
  Gergo Ragalyi (@GergoRagalyi) reported 7 minutes ago from York, England

  @virginmedia Yeah, it said same to me as well, but the problem not in my house. I said : nobody has internet connection who use virgin media in the street! I asked them!

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 11 minutes ago from York, England

  @virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting

• 
  Gareth 🇪🇺 (@fogey) reported 13 minutes ago from York, England

  I’ve never had a heartbroken ex (my last was over 30 years ago and it took her months to notice I’d gone) but I imagine it’s a similar experience to leaving @virginmedia - suddenly they’re attentive and concerned, and won’t stop asking me why I left. Bit late for that now, love.

• 
  Richard Bridge (@richardbridge1) reported 13 minutes ago from York, England

  @virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph

• 
  Adam Thompson (@adam7485) reported 14 minutes ago from York, England

  @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

• 
  Adam Thompson (@adam7485) reported 23 minutes ago from York, England

  @virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not

• 
  Jgledhill.decorating (@jgledhilldecor) reported 24 minutes ago from York, England

  @virginmedia @crookedwoman83 Can I have a direct no to cancellation dept please keeping people on hold really doesn’t help with customer relations . Not that you seem to care

• 
  Grant Lorimer (@Lorimergrant) reported 33 minutes ago from York, England

  @yardley24619673 @virginmedia If bad sales man, why did you agree to have installed. Our sales man was obviously too good, won’t fall for it again

• 
  Paul Acko (@wolves1965) reported 34 minutes ago from York, England

  @virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼

• 
  stevebourne (@stevebourne33) reported 45 minutes ago from York, England

  @virginmedia are servers down as my chat online not working on app.

• 
  Barrie J Stephenson (@barstep) reported 46 minutes ago from York, England

  @virginmedia But you are judged by the level of service you actually provide - we all aim high but @virginmedia has missed the mark 12960 minutes!!!

• 
  Gareth 🇪🇺 (@fogey) reported 46 minutes ago from York, England

  Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”

• 
  anna (@annabaxterrr) reported 54 minutes ago from York, England

  @vmbusiness hi, in my student house we’ve been without wifi for 3 days now. i’ve used the website to check the service but it says it is working fine. we’ve now been relying on data for 3 days (which is also v expensive). please help!

• 
  Barrie J Stephenson (@barstep) reported 55 minutes ago from York, England

  @virginmedia Thanks for your advice about the forums. A very helpful person tried to help but apparently no result. I called 789 again today. A ticket has been raised 3-5 days before I get a result. THREE TO FIVE DAYS is not acceptable. OFCOM says I should get a code with A MINUTE

• 
  Barrie J Stephenson (@barstep) reported 56 minutes ago from York, England

  @virginmedia 24 to 48 hours to obtain a PAC code from you is not acceptable. Why are your systems not working? I tried using a text message but directed to make a quick phone call. After 20 minutes (quick?) on a call I’m told your system is generating error codes.

• 
  Gergo Ragalyi (@GergoRagalyi) reported 56 minutes ago from York, England

  @virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.

• 
  Grant Lorimer (@Lorimergrant) reported 59 minutes ago from York, England

  @yardley24619673 @virginmedia You asked when you posted on social media. I only asked why you carried on if the sales man was so bad. Would you buy a car if the sales man was so bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sue Ellen Draper (@suellen2623) reported 5 minutes ago

  @virginmedia It is a problem in my area. My postcode is Ls11 7hg. It is simply not good enough to now have to wait until at least 5pm for internet and television

• 
  just me (@finalstand79) reported 6 minutes ago

  @Benleo @virginmedia are shocking, offered me a contract with Netflix, didn't get it , made a complaint , did nothing other than acknowledged i made a complaint and my signal is always shocking. Warned so many people about them

• 
  Little Lotte (@lottalottebotte) reported 9 minutes ago

  @jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.

• 
  Pirate (@pirate1100) reported 9 minutes ago

  @Benleo @virginmedia @virginmedia are terrible, I stopped the television & phone package years ago because of bad customer service. I only have the broadband now & although the broadband is really good the price is extortionate if you don’t keep signing up to a contract, so I’ll be cancelling that.

• 
  Ben Leo (@Benleo) reported 10 minutes ago

  Congrats to @virginmedia for being perhaps the WORST company I’ve ever had the misfortune of dealing with in Britain. Three engineer visits, five plus calls to Indian call centres, and still you can’t activate the TV contract you upsold me when I simply called to get my connection back. Awful, awful business model.

• 
  Moonman (@Moonmanthrunner) reported 17 minutes ago

  @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

• 
  𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported 18 minutes ago

  @virginmedia @Benleo Said they'd send a new box due to fault. Never arrived. Couldn't find a trace of the call! Then said expect an engineer call that never happened. Don't take out contracts with them!!

• 
  Carrie Clarke (@MrsCClarkey) reported 21 minutes ago

  Come on @virginmedia my elderly mother has been without TV since 14th May. Your outage updates are wrong every day. No way of talking to a human. You need to do better!!!!

• 
  George Homilton (@georgehomiltonx) reported 21 minutes ago

  @Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.

• 
  Jordan (@JordanPsych_) reported 22 minutes ago

  @virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'