Virgin Media

Virgin Media Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO24, YO30 and YO19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in York, England 12/08/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomYork TV
United KingdomYork Wi-fi
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • Gaarmstrong318 Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the

  • MadAsAfwog Adam Wilson (@MadAsAfwog) reported from York, England

    @FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath

  • ThatGirIAbii Abii🌺 (@ThatGirIAbii) reported from York, England

    @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

  • wolves1965 Paul Acko (@wolves1965) reported from York, England

    @virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not

  • ThatGirIAbii Abii🌺 (@ThatGirIAbii) reported from York, England

    @Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭

  • SkyFilming Sky Filming (@SkyFilming) reported from York, England

    Lol @virginmedia internet down and their website service status page is also down. 😂

  • ChadIssac_ Chad (@ChadIssac_) reported from York, England

    @virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous

  • ChadIssac_ Chad (@ChadIssac_) reported from York, England

    @virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running

  • col456ander Driver Col..... (@col456ander) reported from York, England

    @virginmedia WTF is going on, 4 times this evening my connection has dropped!!

  • yorker_old Nathan (@yorker_old) reported from York, England

    @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

  • GrahamRelton Graham Relton (@GrahamRelton) reported from York, England

    Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!

  • richardbridge1 Richard Bridge (@richardbridge1) reported from York, England

    On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

  • danobell dan bell (@danobell) reported from Haxby, England

    @virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.

  • Gaarmstrong318 Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gohod Gordon ‘Happy’ Holid’odgson-Day(s) 😸 (@gohod) reported

    @jheff85 @virginmedia Yup app is also not working. Funnily enough my broadband is fine but there’s sheduled maintenance today and I wanted to see when it was!

  • Bermondseyharry Harry chapman (@Bermondseyharry) reported

    @Tiffany65544319 @virginmedia We’re in Kent and yep, it’s down here

  • jabott11 Janice Abbott-Black (@jabott11) reported

    @virginmedia @virginmedia any updates please, can’t contact you in any way, shape or form 😞. Customers should be updated when all your services appear to be down

  • longville75 Lucy Longville (@longville75) reported

    @virginmedia @virginmedia my TV has also gone down with error code C133?? Looks like I won't get my TV service back any time soon...

  • SteFitz69 Steven Fitzpatrick (@SteFitz69) reported

    @virginmedia Yes... I know there is a TV outage. But I'd much rather the Internet Service be fixed! Can you at least tell me if the Internet and TV issues are related?

  • xems22x Emily 🇬🇧 (@xems22x) reported

    @ballerz223 @virginmedia Yes as I said some computers will be slow sometimes but there’s always back up computers for emergencies. It’s a GP practice of course we have our systems fixed as soon as possible…. That’s my work place. I’m at home can hardly call the IT guy to my house can I?

  • Anni77600371 Anni (@Anni77600371) reported

    @virginmedia Virgin tv down. Virgin website down. Virgin Email is also down: so can't get any emails 😕. Virgin website is down, no info given & calling is no good as there is also no message given, just 'everyone is busy', and it cuts the call. @virginmedia Not everyone is on Twitter

  • timus41 Tim Hubbard (@timus41) reported

    @virginmedia Afternoon folks , Can't get on to my Virginmedia home page on the PC or on my mobile , apps not working , Tv not working . Can you confirm an issue in RG24 9PY area . Thanks

  • DanDohertyBlog Manchester Food Tourist 🐝 (@DanDohertyBlog) reported

    @katiebhughes @virginmedia That’s worse than a run of bad luck !!

  • mancboy1 Chris • ✞🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇲✞ (@mancboy1) reported

    @virginmedia how can register loss of service, if we can't tell you through the original route?