Virgin Media outages and service status in York, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around York, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 10, 10:55 AM GMT+1.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in York come from postal codes YO26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
Internet | 7 hours ago |
Community Discussion
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Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Abii🌺 (@ThatGirIAbii) reported from York, England@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
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Paul Whiting (@IamPaulWhiting) reported from York, England@virginmedia It’s been a struggle to check; with no internet… however it first said that there were no issues and now saying it will be out until 3pm. So; a little concerned it will be off and on all day whilst trying to work. Are you able to confirm?
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Guy Rushworth (@dreadedwhisky) reported from York, England@EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.
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Georgia (@georgia__bh) reported from York, England@virginmedia @_jsimpson__ I can vouch for this because I live in this house too. It doesn't work half of the time at least and we all have deadlines and need the internet. We have complained before and nothing improved.
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke
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stevebourne (@stevebourne33) reported from York, England@virginmedia are servers down as my chat online not working on app.
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Gareth 🇪🇺 (@fogey) reported from York, England20 minutes and counting on hold because I have to be “transferred to the department that can close accounts.” And @virginmedia are “disappointed” that their appalling customer service is one of the reasons I am closing my account.
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Grant Lorimer (@Lorimergrant) reported from York, England@yardley24619673 @virginmedia You asked when you posted on social media. I only asked why you carried on if the sales man was so bad. Would you buy a car if the sales man was so bad
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Adam Thompson (@adam7485) reported from York, England@virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have
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Emma Puckrin (@lfcemma) reported from York, England@virginmedia Been a virgin customer for 4 years. Prices going up. Quality of service, both customer and connection going down. Give me a valid reason/s to stay with you My package going to be £90 when new cust £60
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Adam Thompson (@adam7485) reported from York, EnglandImagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋
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Graham Relton (@GrahamRelton) reported from York, EnglandNice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!
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Paul Acko (@wolves1965) reported from York, England@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
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Barrie J Stephenson (@barstep) reported from York, England@virginmedia Thanks for your advice about the forums. A very helpful person tried to help but apparently no result. I called 789 again today. A ticket has been raised 3-5 days before I get a result. THREE TO FIVE DAYS is not acceptable. OFCOM says I should get a code with A MINUTE
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Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Jamesrodgers (@Jamesro17879287) reported from York, England@virginmedia Wouldn’t bother it will probably cut out half way through.
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Richard Davies (@DaviesDickie) reported from Upper Poppleton, England@virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.
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Hayley Dumont (@knitting_tsuki) reported from York, England@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
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Chris tovey (@christ1167) reported from York, England@virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone. There is are more issues mentioned Kind regards Chris
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Chad (@ChadIssac_) reported from York, England@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TheShannimal (@TheShannimal_) reportedMaybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.
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Rep74NL (@JohnnyRep74) reported@virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now
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Bernard Mullins (@BernardMullins2) reportedIs #virginmedia down in Terenure area now.
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Jo Powell (@jo_kapow) reported@virginmedia funny no response to my previous tweet. Feel sorry for my parents what do you class as an emergency? If waiting until 14th April is your next appt? My poor parents.
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Ashley Reade (@AshReade) reported@virginmedia You’ve left a vulnerable customer isolated despite a written promise of service until May 2nd. Your staff ADMITTED the error at 13:45 today but a manager just hung up on me. Absolute disgrace. Turn my lifeline service back on now. #VirginMedia #Ofcom
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rick_x (@rick_x) reported@virginmedia I want to make a complaint but with a paper/electronic trail, I have been trying to get a fault addressed but it has been impossible to speak to anyone hence the complaint
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Alex (@AlexR6_) reported@Hajontop @AgmOli_ @virginmedia had to cancel scrim cos my wifi decided to die
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Kevin Pain (@TheRealKPain) reported@virginmedia To login,been going on for a few days now tbh
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Claire Mawdesley (@ClaireMawdesley) reported@virginmedia just had a shocking experience trying to query my package involving a house move. Do you not have any staff you can discuss things with anymore? Or is it all AI as the answers I got made no sense. So I've asked to cancel.
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outondet (@outondet) reported@virginmedia terrible service...10 says to activate sky movies...still doesn't work.....tried phoning 150 ..still couldn't do it...sort it out @virginmedia.