Virgin Media Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Internet | |
| York |
TV | |
| York |
Wi-fi | |
| York |
Phone | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Driver Col.....
(@col456ander) reported
from
York, England
@virginmedia WTF is going on, 4 times this evening my connection has dropped!!
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
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Adam Thompson
(@adam7485) reported
from
York, England
Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year
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Adam Wilson
(@MadAsAfwog) reported
from
York, England
@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
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Richard Bridge
(@richardbridge1) reported
from
York, England
On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭
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Graham Relton
(@GrahamRelton) reported
from
York, England
Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
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Nathan
(@yorker_old) reported
from
York, England
@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke
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Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CALUM GRAY
(@Jo_The_Waiter) reported
@virginmedia Ok I’ll see how it goes in the week then. I will say that the pod has really helped. Much better than the boosters. But I am told that upload speed is 10% of the download so will I get 50mbps once it’s all settled down?
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Kim John-bo
(@Kim_John_bo) reported
@virginmedia without doubt the worst broadband supplier I've ever had, no matter how many times you tell them the connection is terrible, I can assure you it's not my ******* hardware, the ******* useless call centre in India, says it's fine, 600mb my *******!
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Yus Lambat
(@Yus7) reported
@virginmedia We did, but we rang back and said we don't want to cancel no more. We also had someone ringing us & explaining that why we would like to cancel. We explained why & she added movie channels for extra £2.50 a month. We were happy and wanted to continue with the service.
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✯ DAN ✯
(@DEL___BOY) reported
@virginmedia I get that but it has also happened on my phone so it isn't device dependant as u do support phones and let's say for example gold was for the blind on my box its the same on my phone as well
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Kmontybags
(@kmontybags) reported
@virginmedia That would take an age to txt. Once again Virgin showing just how little they think of the customer. Appalled at it. Luckily I am in the 14 day cooling off period. You can’t sort the problem on the phone,you can’t sort it here All you have to do is phone me
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ScuttLΞ 🦇🔊
(@chainsandtrains) reported
@virginmedia Lol, that's kind of the issue, everytime I've checked back I'm getting this 'check back in 24 hours' screen. I'm guessing it must time out. I've waited a while each time to see if the fixes have worked (they didn't). Something's broken, how do I get more help?
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Gillian burchall
(@Gillyb23) reported
@virginmedia They advised no outage in the area and if not resolved in 24hrs to call you back!!!! Am I expected to wait over an hour next time while Trying to arrange my mums funeral and look after my dad. I also asked for a new Virgin box and router as it is faulty.
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Philip Smith
(@SmudgerPhil) reported
@virginmedia I’ve gone to settings network selection, turned automatic off and manually selected Virgin!
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Yus Lambat
(@Yus7) reported
@virginmedia They have disconnected me for no reason. Like I have explained. We wanted to cancel but changed our mind. After a month they have disconnected us.
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Gillian burchall
(@Gillyb23) reported
@virginmedia My dad has had no broadband for over a week, this is his lifeline as my brother lives in Canada, my mum passed away last week and to he on the phone for over an hour with still no resolvement and staff who have no concept of the issue is very disappointing.