Virgin Media Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO31, YO30 and YO26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Wi-fi | |
| York |
Internet | |
| York |
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| York |
Internet | |
| York |
Wi-fi | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
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Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
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Nathan
(@yorker_old) reported
from
York, England
@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
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Adam Wilson
(@MadAsAfwog) reported
from
York, England
@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
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Phil Bixby
(@PhilBixby) reported
from
York, England
@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Driver Col.....
(@col456ander) reported
from
York, England
@virginmedia WTF is going on, 4 times this evening my connection has dropped!!
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Jamesrodgers
(@Jamesro17879287) reported
from
York, England
@virginmedia Wouldn’t bother it will probably cut out half way through.
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
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dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
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Richard Bridge
(@richardbridge1) reported
from
York, England
On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
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Adam Thompson
(@adam7485) reported
from
York, England
Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Banks
(@Michael84868641) reported
@virginmedia Hub 3, I had tried a reboot but that didn’t work. I spoke on the phone last night and they were aware of the issue. Had a txt today saying all is fixed now. Seems to ok, thanks for your help.
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Jordan Burman
(@jordan_burman) reported
@virginmedia To charge us extra for the new box even though your services has been awful for 2 years. We then get cut off the phone and told your rep will call back. They don’t call back and sign us up and our bill has gone from £48 to £64.50 and we was told it would be £52. Wtf!!!!
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anne pissaridou
(@paulinemable) reported
@virginmedia I feel that I’ve reached the end of this particular road. Very sad and disappointed at the service from virgin. @richardbranson
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Natasha (She, Her)
(@HRNatasha1) reported
@virginmedia We have black spots in rooms in our home. We’ve called you 8 times today. I’ve tried chat 3 times. I’ve tried to cancel. You’re messaging on here and keep telling me to check my area status. That isn’t the problem.
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ÉimíQuinn
(@quinn_rori) reported
@virginmedia The amount of stress this has caused me has affected my health. Today I got a reply from ur credit amendments team, reply was "pay us". What ur demanding is in dispute! but still no help no listening. Ur mentally pushing me to give up & give u money ur not owed. This is wrong.
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fayee
(@FayePiercy) reported
I hate @virginmedia WiFi is ****!!!
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Natasha (She, Her)
(@HRNatasha1) reported
@virginmedia The referral was cause I informed the person that we need boosters/ pods,your app doesn’t work and your tech team can’t order them. They passed me back to the tech team, half way through. Calling your number doesn’t work. I can’t believe the only way to cancel is writing you.
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Melissa Dolan
(@Melissadolan87) reported
Is anyone else Virgin Media broadband down in Dublin #virginmediadown
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zia aftab
(@Leahk27Zia) reported
@virginmedia Ok. The internet keeps cutting off. I have to reboot daily. Status says it’s all ok, but it’s not. Devices say there’s no internet, but your app says no issues. I reset or switch on and off, it starts to work... inputting passwords into devices daily. Stress
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jen stewart
(@jenstewart29) reported
@virginmedia hi please help !!!! My wife has had a drastic 300 odd point decrease on her credit score due to having a £10 outstanding amount she owed you although she had no clue at all that she owed this then out the blue last week received a bill from A collection agency !