Virgin Media outages and service status in York, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 14, 1:28 PM GMT+1.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in York come from postal codes YO24 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
Community Discussion
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Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Darren Wortley (@dashwortley) reported from York, England@virginmedia Hi. How does an existing customer upgrade from a Tivo box to a 360? I can't find the option anywhere on my online account!
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Gergo Ragalyi (@GergoRagalyi) reported from York, England@virginmedia I don't need for this, how i told the problem not in my house. There is the problem, there is the postcode, the rest is your job
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Barrie J Stephenson (@barstep) reported from York, England@virginmedia It’s now the 9th day since I requested a PAC code from VM. So I filed a complaint, spoke to OFCOM and within an hour I had my PAC code. My faith in VM is zero - my faith in OFCOM is 10 out of 10.
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James Varney (@varney1987) reported from York, EnglandSpent over an hour trying to work out why I have no internet. @virginmedia app tells me all fine in my area, the my router must be turned off. Yet the lights are on everything is connected to it. Just no internet coming through #WTF #FFS #VirginMedia #IJustWantedToWatchGoodOmens
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James Dickinson (@nettlyork) reported from York, England@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia and enter the 6th day of network issues had and engineer out already but still getting services drop outs. Poor service yet again!
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Paul Acko (@wolves1965) reported from York, England@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
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Jamesrodgers (@Jamesro17879287) reported from York, England@virginmedia Wouldn’t bother it will probably cut out half way through.
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Phil Marsland (@FulfordPhil) reported from York, England@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Grant Lorimer (@Lorimergrant) reported from York, England@yardley24619673 @virginmedia If bad sales man, why did you agree to have installed. Our sales man was obviously too good, won’t fall for it again
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Adam Thompson (@adam7485) reported from York, England@virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have
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Gergo Ragalyi (@GergoRagalyi) reported from York, England@virginmedia I called and they said they try to fix the problem couse it's local problem. So i had true, bit i already don't care couse i ****** up. I wated my time and my money because of this. And you always doing like this every f*cking week
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Phil Bixby (@PhilBixby) reported from York, England@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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James Dickinson (@nettlyork) reported from York, England@virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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Gareth 🇪🇺 (@fogey) reported from York, England20 minutes and counting on hold because I have to be “transferred to the department that can close accounts.” And @virginmedia are “disappointed” that their appalling customer service is one of the reasons I am closing my account.
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Abii🌺 (@ThatGirIAbii) reported from York, England@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
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Hayley (@knitting_tsuki) reported from York, England@virginmedia No, I think the person I spoke to opted me out, but I’ll check my preferences online. It wasn’t a problem, and had the security checks been less intrusive I might have stayed on the call.
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia so had a complaint lodged, not heard anything in 6 weeks then get a letter promising a call within a week to discuss it and yet again no contact..... total joke and services are still not working right
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Jgledhill.decorating (@jgledhilldecor) reported from York, England@virginmedia @crookedwoman83 Can I have a direct no to cancellation dept please keeping people on hold really doesn’t help with customer relations . Not that you seem to care
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ja (@JaimeA330) reported@virginmedia It’s really not acceptable I’m actually ready to throw all your equipment away and cancel everything Absolutely disgusting service , third day without tv Disgusting
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ℭ•❯❯❯❯ (@Lilhoodxx) reportedHow can I unlink my Netflix from Virgin Media? Netflix is with my package via Virgin Media but I never activated it through Virgin Media cause I wanted my Netflix separate but it automatically did it. I want it removed so it can be separate. @virginmedia
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mark ashmore (@marash84) reported@virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up
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Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported@virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?
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Steve Justa (@SteveJusta) reported@bisho32287 @virginmedia Just seen the same. Totally unacceptable, wth kind of 'outage' could need 30hrs (at least) to repair?!
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Dollynoocat (@dollynoocat) reported@virginmedia going to message @MartinSLewis to see if he can highlight the standards of service you allegedly provide.
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Ian Lythgoe (@IanLythgoe4) reportedThis virgin media issue best be sorted before game starts @virginmedia
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Jo Hollis (@dizzytiggy) reported@virginmedia Is there really no way of watching my recordings from my 360 box while im away from home? With how much the service costs why cant I?
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Teddy (@txddyrilxy) reported@virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.
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Lebowski (@TheDude_____) reported@virginmedia Hi, we haven’t had broadband now since 2pm in the EN6 area. You sent a message saying it’s back on hours ago, but it’s not. I called customer services and was on hold for an almost an hour. Please can you update?