Virgin Media outages and service status in York, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (75%)
- Wi-fi (25%)
The latest reports from users having issues in York come from postal codes YO30 , YO24 and YO19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
Wi-fi | 10 days ago |
|
York
|
Internet | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Adam Wilson (@MadAsAfwog) reported from York, England@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
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Hayley Dumont (@knitting_tsuki) reported from York, England@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
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Graham Relton (@GrahamRelton) reported from York, EnglandNice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!
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Grant Lorimer (@Lorimergrant) reported from York, England@yardley24619673 @virginmedia You asked when you posted on social media. I only asked why you carried on if the sales man was so bad. Would you buy a car if the sales man was so bad
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Gareth 🇪🇺 (@fogey) reported from York, EnglandI’ve never had a heartbroken ex (my last was over 30 years ago and it took her months to notice I’d gone) but I imagine it’s a similar experience to leaving @virginmedia - suddenly they’re attentive and concerned, and won’t stop asking me why I left. Bit late for that now, love.
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Barrie J Stephenson (@barstep) reported from York, England@virginmedia Thanks for your advice about the forums. A very helpful person tried to help but apparently no result. I called 789 again today. A ticket has been raised 3-5 days before I get a result. THREE TO FIVE DAYS is not acceptable. OFCOM says I should get a code with A MINUTE
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Filipino Chino (@filipino_chino) reported from York, England@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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silverdoor (@Silverdoor_) reported from York, England@virginmedia @kerrylouise15 Same issue (again).
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Gareth 🇪🇺 (@fogey) reported from York, EnglandI’ve been phoning tech help for years about this, and NOT ONCE have they said that my broadband has been throttled due to over use. Up yours, Virgin Media. 🖕
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Chad (@ChadIssac_) reported from York, England@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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anna (@annabaxterrr) reported from York, England@vmbusiness hi, in my student house we’ve been without wifi for 3 days now. i’ve used the website to check the service but it says it is working fine. we’ve now been relying on data for 3 days (which is also v expensive). please help!
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Serena (@SerenaStampfer) reported from York, EnglandOh god I got a letter saying that CityFibre are going to be digging up my street "soon"(wth does that mean? Next week? Next month?) and I'm dreading it after the awful débâcle of Virgin Media doing the same thing some years ago.
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Jgledhill.decorating (@jgledhilldecor) reported from York, England@virginmedia @crookedwoman83 Can I have a direct no to cancellation dept please keeping people on hold really doesn’t help with customer relations . Not that you seem to care
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mark goldthrope (@goldywankanobi) reported from York, England@novahob @virginmedia No @virginmedia will cross the line 1st then get done for cheating! Worst customer service ever total let down! Never ever go back
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Gergo Ragalyi (@GergoRagalyi) reported from York, England@virginmedia Yeah, it said same to me as well, but the problem not in my house. I said : nobody has internet connection who use virgin media in the street! I asked them!
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Adam Thompson (@adam7485) reported from York, England@virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath
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James Varney (@varney1987) reported from York, EnglandSpent over an hour trying to work out why I have no internet. @virginmedia app tells me all fine in my area, the my router must be turned off. Yet the lights are on everything is connected to it. Just no internet coming through #WTF #FFS #VirginMedia #IJustWantedToWatchGoodOmens
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Adam Thompson (@adam7485) reported from York, England@virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have
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Richard Bridge (@richardbridge1) reported from York, England@virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph
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Gareth 🇪🇺 (@fogey) reported from York, EnglandDry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Laura Jenkins (@LauraJks2015) reported@virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.
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Jackson Steele (@WindKar148977) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies🇨🇦🇶🇦🇨🇦🇶🇦🇨🇦🇶🇦
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Daviad Lee (@DeliJoJ82464825) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Taz (@AppleTerence) reported@virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?
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Ali@Makely (@MakelyStudio) reported10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.
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Drackard (@Drackard) reportedVirgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.
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aldo (@ukaldo2) reported@virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget
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@CyberRebel (@CyberRebel4) reported@virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!
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Fifa World cup IPTV (@jofraojju) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Dr Amir Hamid (@DrAmirHamid) reported@virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor