Virgin Media outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, England

The most recent Virgin Media outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Wi-fi	6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Nathan (@yorker_old) reported 7 minutes ago from York, England

  @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 18 minutes ago from York, England

  @virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.

• 
  James Varney (@varney1987) reported 19 minutes ago from York, England

  My buffering problems have reached their peak and now my internet just isn't working. When I renewed my contract I upped my contract so i would t have any buffering. @virginmedia #WasteOfTime #WTF

• 
  Barrie J Stephenson (@barstep) reported 20 minutes ago from York, England

  @virginmedia 24 to 48 hours to obtain a PAC code from you is not acceptable. Why are your systems not working? I tried using a text message but directed to make a quick phone call. After 20 minutes (quick?) on a call I’m told your system is generating error codes.

• 
  Gergo Ragalyi (@GergoRagalyi) reported 21 minutes ago from York, England

  @virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.

• 
  Grant Lorimer (@Lorimergrant) reported 22 minutes ago from York, England

  @yardley24619673 @virginmedia You asked when you posted on social media. I only asked why you carried on if the sales man was so bad. Would you buy a car if the sales man was so bad

• 
  Gareth 🇪🇺 (@fogey) reported 24 minutes ago from York, England

  I’ve never had a heartbroken ex (my last was over 30 years ago and it took her months to notice I’d gone) but I imagine it’s a similar experience to leaving @virginmedia - suddenly they’re attentive and concerned, and won’t stop asking me why I left. Bit late for that now, love.

• 
  Richard Davies (@DaviesDickie) reported 25 minutes ago from Upper Poppleton, England

  @virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.

• 
  Adam Thompson (@adam7485) reported 33 minutes ago from York, England

  @virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not

• 
  Gareth 🇪🇺 (@fogey) reported 37 minutes ago from York, England

  I’ve been phoning tech help for years about this, and NOT ONCE have they said that my broadband has been throttled due to over use. Up yours, Virgin Media. 🖕

• 
  Abii🌺 (@ThatGirIAbii) reported 37 minutes ago from York, England

  @Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭

• 
  Gareth 🇪🇺 (@fogey) reported 39 minutes ago from York, England

  Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”

• 
  Jgledhill.decorating (@jgledhilldecor) reported 41 minutes ago from York, England

  @virginmedia @crookedwoman83 Can I have a direct no to cancellation dept please keeping people on hold really doesn’t help with customer relations . Not that you seem to care

• 
  Barrie J Stephenson (@barstep) reported 49 minutes ago from York, England

  @virginmedia But you are judged by the level of service you actually provide - we all aim high but @virginmedia has missed the mark 12960 minutes!!!

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 50 minutes ago from York, England

  @virginmedia so had a complaint lodged, not heard anything in 6 weeks then get a letter promising a call within a week to discuss it and yet again no contact..... total joke and services are still not working right

• 
  Filipino Chino (@filipino_chino) reported 53 minutes ago from York, England

  @OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already

• 
  Guy Rushworth (@dreadedwhisky) reported 55 minutes ago from York, England

  @virginmedia Thanks for the response. As far as I’m aware I can’t text you so you can run diagnostics. I also can’t call you free. As my phone won’t connect with your network all of a sudden. The phone is fine as the SIM card I had to buy to keep working is having no issues.

• 
  Phil Bixby (@PhilBixby) reported 56 minutes ago from York, England

  @jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?

• 
  Adam Thompson (@adam7485) reported 56 minutes ago from York, England

  @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

• 
  Barrie J Stephenson (@barstep) reported 58 minutes ago from York, England

  @virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChrisBtw (@ChrisBtw___) reported 2 minutes ago

  Virgin media with the 3rd outage of the week... Cheers ya useless *****!

• 
  stew🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stews_spurs) reported 4 minutes ago

  @virginmedia absolute shite service

• 
  Cherta (@cheetachops) reported 4 minutes ago

  @virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed

• 
  sharon thomson (@ShrnThomson) reported 5 minutes ago

  Out of curiosity @virginmedia why are you not replacing my router that you have said has a fault which I only know about because I asked you for help but a colleague of mine was contacted & had his router replaced with no problems? I understand part of the problem is my fault

• 
  Frazzz (@FrazzzYT) reported 7 minutes ago

  Houses before, after and across the street from us have access to @WeAreOpenreach full fibre and all the companies but our block doesn't....like come on! Am kinda sick of how often @virginmedia dies out. On off yet again. Yet again complaint submitted

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 8 minutes ago

  Hello @virginmedia might you please have your legal department confirm their address for service of documents such as, for example, formal “letters before action”? It would of course have been preferable if the question had not had to be asked, but … we are where we are.

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 8 minutes ago

  Look at that @virginmedia down again 2 nights running ******* joke now #virginmedia #le10 Sort it out

• 
  Mr Moanivator (@MrMoanivator) reported 14 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Stephen Laughton 🇺🇦 (@StevoLaughton) reported 14 minutes ago

  On a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?

• 
  David James Pearce (@pearceswan) reported 16 minutes ago

  @MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.