Virgin Media

Virgin Media Outage Report in Haxby, City of York, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haxby, City of York, England 02/23/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Haxby, City of York, England

The most recent Virgin Media outage reports came from the following cities: York and Tadcaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomYork Internet
United KingdomTadcaster TV
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have

  • yorker_old Nathan (@yorker_old) reported from York, England

    @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath

  • annabeltwiddle Annabel Twiddle (@annabeltwiddle) reported from Hovingham, England

    @virginmedia trying to return a WiFi box and requested twice for the envelope to be sent & nothings arrived and you keep sending text saying g last chance to return ?!? Please help 🙏

  • col456ander Driver Col..... (@col456ander) reported from York, England

    @virginmedia WTF is going on, 4 times this evening my connection has dropped!!

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

  • ThatGirIAbii Abii🌺 (@ThatGirIAbii) reported from York, England

    @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

  • wolves1965 Paul Acko (@wolves1965) reported from York, England

    @virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @EvilEggTV @virginmedia this...makes....0....sense... 😅 I cant imagine it's your network card... dude I very much doubt it's actually the ISP 😬 if it was a one off then I'd say yeah. Man I hope you figure it out 😢

  • annabeltwiddle Annabel Twiddle (@annabeltwiddle) reported from Hovingham, England

    @virginmedia Yes all sorted with the bank now ....feel very stupid the fact they sucked me in under your umbrella! 🙈

  • richardbridge1 Richard Bridge (@richardbridge1) reported from York, England

    On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

  • wolves1965 Paul Acko (@wolves1965) reported from York, England

    @virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !

  • ThatGirIAbii Abii🌺 (@ThatGirIAbii) reported from York, England

    @Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from York, England

    @virginmedia Wouldn’t bother it will probably cut out half way through.

  • MadAsAfwog Adam Wilson (@MadAsAfwog) reported from York, England

    @FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..

  • SkyFilming Sky Filming (@SkyFilming) reported from York, England

    Lol @virginmedia internet down and their website service status page is also down. 😂

  • adam7485 Adam Thompson (@adam7485) reported from York, England

    Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

  • ChadIssac_ Chad (@ChadIssac_) reported from York, England

    @virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running

  • danobell dan bell (@danobell) reported from Haxby, England

    @virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.

  • ChadIssac_ Chad (@ChadIssac_) reported from York, England

    @virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GeekJoshJohnson Josh Johnson (@GeekJoshJohnson) reported

    Since canceling my @virginmedia contract, so far I've had 3 separate calls asking why and trying to get me to stay (including tonight's clown arguing that they're all as bad so I might as well stay!). @Ofcom at what point does this become harassment?

  • stuart65981966 stuart (@stuart65981966) reported

    @virginmedia Your customer service Is beyond a joke. I’ve have been on the phone for 90mins and get nowhere.

  • TakeAimCoach TakeAim Ltd (@TakeAimCoach) reported

    @virginmedia Oh btw... your sales team picked up in 5 mins! No surprises there. @richardbranson your team is giving up.. customer loyalty is being stretched beyond repair

  • sarah_sbeteam sarahasbury_sbeteam (@sarah_sbeteam) reported

    @virginmedia my tivo box wont even turn on and i cant seem to contact anybody to help me. i have aspergers so i struggle to talk over the phone and would prefer to communicate via social media.

  • joacie Jo C (@joacie) reported

    @virginmedia If the signal goes down I have to go elsewhere, don't have time to wait for an intermittent signal to possibly come back. They might be but I just can't afford the lost time right now. And you plan to put my bill up soon?? No thanks.

  • helenashakallis helenashakallis (@helenashakallis) reported

    @virginmedia I have no broadband and phone line is down. I have done all recommended troubleshooting and cannot get through to a person to speak to sort. Please advise. I need my broadband and phone to work.

  • _666revelation Glenn Scott (@_666revelation) reported

    @virginmedia new customer here on the oomph pack and m500 broadband.... Engineer left saying everything is ok and you have great speed, which is fine when the damn thing works 🤬🤬🤬 not a day goes by without it dropping out.

  • Scalesy08 Scalesy (@Scalesy08) reported

    @virginmedia Cabling work i was told , I've allready had an engineer visit last and and a new modem sent which both haven't resolved the issue

  • GeekJoshJohnson Josh Johnson (@GeekJoshJohnson) reported

    @BrianMCape @virginmedia @Ofcom That's the kicker; I know if I give it a few months and go back I'll get a fantastic deal! No benefit to being a loyal customer to companies like that

  • Clarky4441 Clarky444 (@Clarky4441) reported

    @virginmedia hopeless service being given problems with pictures on BT sport tonight. Been on phone 30 mins