Virgin Media Outage Report in Haxby, City of York, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haxby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Haxby, City of York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Wi-fi | |
| York |
Phone | |
| York |
Internet | |
| York |
Internet | |
| York |
Phone | |
| Malton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haxby, England
Latest outage, problems and issue reports in Haxby and nearby locations:
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James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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Annabel Twiddle
(@annabeltwiddle) reported
from
Hovingham, England
@virginmedia trying to return a WiFi box and requested twice for the envelope to be sent & nothings arrived and you keep sending text saying g last chance to return ?!? Please help 🙏
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Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia It’s now the 9th day since I requested a PAC code from VM. So I filed a complaint, spoke to OFCOM and within an hour I had my PAC code. My faith in VM is zero - my faith in OFCOM is 10 out of 10.
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
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Richard Davies
(@DaviesDickie) reported
from
Upper Poppleton, England
@virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.
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Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?
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Matt Atkinson
(@MattAtko) reported
from
York, England
@virginmedia @VirginMedia_TV broadband and TV down again in YO31, for 24hrs….the worst service ever….do you even care? Compensation is rubbish, and does not cover lost earnings and enjoyment.
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mark goldthrope
(@goldywankanobi) reported
from
York, England
@novahob @virginmedia No @virginmedia will cross the line 1st then get done for cheating! Worst customer service ever total let down! Never ever go back
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Bruce McDowell
(@bruce_mcdowell) reported
from
York, England
@virginmedia morning, try to help my elderly mum out, WiFi has been off since last Friday, she also out of contract and we can’t get through to any advisor? Help please
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James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia 24 to 48 hours to obtain a PAC code from you is not acceptable. Why are your systems not working? I tried using a text message but directed to make a quick phone call. After 20 minutes (quick?) on a call I’m told your system is generating error codes.
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Phil Bixby
(@PhilBixby) reported
from
York, England
@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
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Annabel Twiddle
(@annabeltwiddle) reported
from
Hovingham, England
@virginmedia Yes all sorted with the bank now ....feel very stupid the fact they sucked me in under your umbrella! 🙈
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia Thanks for your advice about the forums. A very helpful person tried to help but apparently no result. I called 789 again today. A ticket has been raised 3-5 days before I get a result. THREE TO FIVE DAYS is not acceptable. OFCOM says I should get a code with A MINUTE
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Jamesrodgers
(@Jamesro17879287) reported
from
York, England
@virginmedia Wouldn’t bother it will probably cut out half way through.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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craigskillen
(@CraigSkillen) reported
@virginmedia wifi gone down? Lots saying it has?
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Paddy Gillick
(@gillick_paddy) reported
@virginmedia have spent at least an hour trying to cancel my service with you. I have been passed from pillar to post,different departments,different people and still no further forward to getting it cancelled. How hard is it to do? It seems its nigh on impossible
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RVNxi- Meme Edition.
(@RVNxiMeme) reported
@virginmedia Restarted the *** twice. Including a hard reset. It is online currently and a couple of devices are connected. Two consoles and two phones however are left without connection with IP and DHCP issues.
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Adem Yesilyurt
(@AdemYesilyurt_) reported
just want to say that @virginmedia are the worst internet provider in all the land. 40 quid i pay just for internet and i can't play a game of warzone without issues!
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Adem Yesilyurt
(@AdemYesilyurt_) reported
@virginmedia phoned you already and you can't help, patiently waiting to get out of the contract! i've had no help and tried everything under the sun 👍🏽
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Richard Bennett
(@bennett_ra) reported
@virginmedia Internet connection has gone down AGAIN. That’s pretty much everyday since we notified them about cancelling our account. What a shower…!!
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MsPatelx
(@MsPatelx) reported
@virginmedia Internet is working fine at the moment but drops throughout the day where the internet is slow or just doesn’t work.
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Daniella Stewart
(@daniiellafiore) reported
@virginmedia getting really tired of the wifi constantly dropping out now. Service status says there’s no issues but clearly there are
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Lee
(@leeg1903) reported
@virginmedia Says no issues but the IVR and your customer services team says there are..
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BarcaBev
(@BevAlleyne14) reported
@virginmedia absolutely shocking broadband. Went onto THEIR website to test THEIR speed only to be told by VM we’re 16x faster than your service lol. Cruddy intermittent service, can’t wait to leave. Do not bother with@virginmedia you’ll be wasting hard earned money.