Virgin Media outages and service status in Haxby, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Haxby, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Haxby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haxby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Haxby, England
The most recent Virgin Media outage reports came from the following cities: York.
Community Discussion
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Virgin Media Issues Reports Near Haxby, England
Latest outage, problems and issue reports in Haxby and nearby locations:
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Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Filipino Chino (@filipino_chino) reported from York, England@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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Guy Rushworth (@dreadedwhisky) reported from York, England@EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.
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Adam Thompson (@adam7485) reported from York, England@virginmedia just tried to call about a problem with my fibre and your automated system told me to make sure it’s plugged in then hung up!! Five minutes wasted and have to go through it all over again. Poor.
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mark goldthrope (@goldywankanobi) reported from York, England@novahob @virginmedia No @virginmedia will cross the line 1st then get done for cheating! Worst customer service ever total let down! Never ever go back
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Emma Puckrin (@lfcemma) reported from York, England@virginmedia Been a virgin customer for 4 years. Prices going up. Quality of service, both customer and connection going down. Give me a valid reason/s to stay with you My package going to be £90 when new cust £60
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Green Goat Poetry, Boogles and Muffin (@Wooden_MariaGO) reported from Malton, England@virginmedia Thanks, but since it's now the whole town/ district I'm not sure you can help. It's obviously a mast issue, you need to get it looked at for the area
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Barrie J Stephenson (@barstep) reported from York, England@virginmedia It’s now the 9th day since I requested a PAC code from VM. So I filed a complaint, spoke to OFCOM and within an hour I had my PAC code. My faith in VM is zero - my faith in OFCOM is 10 out of 10.
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Bruce McDowell (@bruce_mcdowell) reported from York, England@virginmedia morning, try to help my elderly mum out, WiFi has been off since last Friday, she also out of contract and we can’t get through to any advisor? Help please
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Phil Marsland (@FulfordPhil) reported from York, England@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Gareth 🇪🇺 (@fogey) reported from York, EnglandI’ve never had a heartbroken ex (my last was over 30 years ago and it took her months to notice I’d gone) but I imagine it’s a similar experience to leaving @virginmedia - suddenly they’re attentive and concerned, and won’t stop asking me why I left. Bit late for that now, love.
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.
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Green Goat Poetry, Boogles and Muffin (@Wooden_MariaGO) reported from Malton, England@virginmedia Completely off, and I've done everything. The whole of malton north Yorkshire is down apparently Inc taxi radio signals
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Steven Jackson (@bomberosteve) reported from York, England@virginmedia Hi my Mum is going into a care home on Monday can you let me have a contact number so I can cancel her landline please .
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BehavingBeardly (@BehavingBeardly) reported from Malton, England@Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣
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Adam Thompson (@adam7485) reported from York, England@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the
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Phil Bixby (@PhilBixby) reported from York, England@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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James Varney (@varney1987) reported from York, EnglandSpent over an hour trying to work out why I have no internet. @virginmedia app tells me all fine in my area, the my router must be turned off. Yet the lights are on everything is connected to it. Just no internet coming through #WTF #FFS #VirginMedia #IJustWantedToWatchGoodOmens
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Gareth 🇪🇺 (@fogey) reported from York, EnglandDry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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karen (@karenwigg1) reported@virginmedia Everyone apologises, but I'm left with paying for a service that I can't use. It seems Virgins's time is more valuable than mine bc I'm threatened with a £25 fine if I miss the appt.. I feel that I'm owed at least some sort of refund for ny inconvenience and loss of service
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Jason Caine Smith (@jasoncainesmith) reported@VirginMedia No response on X or WhatsApp after hours. Cannot get through by phone due to your system issue. This has left an elderly customer without TV all day. Completely unacceptable. If I don’t get a response shortly I will be making a formal complaint.
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Jonathan H (@howdo01) reported@virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.
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Stephanie 🇬🇧 (@stephiejmc) reported@virginmedia Ok thanks just worried cause like see what I pay in front be ne cause can’t access your online service account . Plus just worried going under contract after 10 + years and we all know virgin widely known for fudging up on things .
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Joel Sheppard (@joelshepp) reported@asksupportcreww @virginmedia No I'm not going to follow you or "drop a DM". I'm perfectly willing to have this conversation in the public domain to highlight how shambolic your customer service is.
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Sarah (@nameHarryPalmer) reported@entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?
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Seno (@SenosLIVE) reported@virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers
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Chib Ma Nib (@chibmanib) reported@virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days
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Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia Sounds like an easy decision. You have had diabolical service and support.
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ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported@virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.