Virgin Media Outage Report in Haxby, City of York, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haxby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Haxby, City of York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
TV | |
| York |
TV | |
| York |
Internet | |
| York |
Internet | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Haxby, England
Latest outage, problems and issue reports in Haxby and nearby locations:
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BehavingBeardly
(@BehavingBeardly) reported
from
Malton, England
@Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭
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Green Goat Poetry, Boogles and Muffin
(@Wooden_MariaGO) reported
from
Malton, England
@virginmedia Yes but as I've said before, it's an issue affecting all customers in Malton
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BehavingBeardly
(@BehavingBeardly) reported
from
Malton, England
@Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣
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Matt W
(@WMattitude84) reported
from
York, England
Email from @virginmedia saying my bill going up by £3 a month when I’ve had zero service for 28 hours and counting and no service for 10 days of the last month!! Great!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia well done virgin, moved into new house you come to do the setup and it’s not working right. What a sodding surprise!
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Green Goat Poetry, Boogles and Muffin
(@Wooden_MariaGO) reported
from
Malton, England
@virginmedia I've no idea I ended up downloading an app from a third-party and paying for a voucher... HSBC are right, you're to blame I'm utterly furious and it was terrible service
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James Varney
(@varney1987) reported
from
York, England
Spent over an hour trying to work out why I have no internet. @virginmedia app tells me all fine in my area, the my router must be turned off. Yet the lights are on everything is connected to it. Just no internet coming through #WTF #FFS #VirginMedia #IJustWantedToWatchGoodOmens
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Gareth 🇪🇺
(@fogey) reported
from
York, England
Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia Paying too much. I can't get through by calling 150 on land line get bored after 1 hours and 27 mins of waiting. I want to stay with virgin media as all I watch is eurosport. Help please😁👍
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia so pissed off with you now, had a call from your complaints department that ended up with your staff member being RUDE and AGRESSIVE with me! Seriously what ********!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia and enter the 6th day of network issues had and engineer out already but still getting services drop outs. Poor service yet again!
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone. There is are more issues mentioned Kind regards Chris
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Richard Bridge
(@richardbridge1) reported
from
York, England
@virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph
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Jgledhill.decorating
(@jgledhilldecor) reported
from
York, England
@virginmedia @crookedwoman83 Can I have a direct no to cancellation dept please keeping people on hold really doesn’t help with customer relations . Not that you seem to care
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia Yeah, it said same to me as well, but the problem not in my house. I said : nobody has internet connection who use virgin media in the street! I asked them!
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Hayley
(@knitting_tsuki) reported
from
York, England
@virginmedia No, I think the person I spoke to opted me out, but I’ll check my preferences online. It wasn’t a problem, and had the security checks been less intrusive I might have stayed on the call.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.
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Georgia
(@georgia__bh) reported
from
York, England
@virginmedia @_jsimpson__ I can vouch for this because I live in this house too. It doesn't work half of the time at least and we all have deadlines and need the internet. We have complained before and nothing improved.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ali currie
(@alicurrie26) reported
@virginmedia Would you believe they advised to turn it off then on again?! She’s in her 70s living on her own and needs and is paying for a service she can’t access. Can someone from @virginmedia please come out?
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JMC
(@janisbonada) reported
@virginmedia over 60 junk emails have got in to my main email today. What is going on there? I have junk filters all on maximum but still gets in. My parents have same problem with this.
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SpydaLog2020
(@SpydaLog) reported
@virginmedia Only fault known seems to be tv with certain music channels, at least as of when I first tweeted about this issue, no other known issues with any service
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Neil Parkes
(@NeilParkes13) reported
@virginmedia Hello, me again. Same issue - no signal on a bunch of channels, error code W02 - 5th time this year I think. We've been through all the rebooting, plug checking, etc and spent 45 minutes waiting on hold only to be cut off. After almost a year of issues it's getting tiresome.
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Elaine Boucher
(@boucher2707) reported
@VirginMediaIE webchat service non existent 6 hours with no response ....no DM's answered. 56 min wait for sales only for your rep to answer, put me on hold and cut me off. rang back and on hold again and cut off again. really Virgin media you need to sort ur CS.. still waiting
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Emma Withers
(@Smizz_x) reported
@virginmedia Both! Its just awful service from the company. When your engineer set us up here left the cable outside running along the top of our lawn meaning is difficult to cut the grass. On the whole, no offense, it's just a terrible, terrible company with the worst customer service ever.
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Paul Alexander
(@LardyT) reported
@virginmedia @EGX You email me today to tell me my broadband may not be working tomorrow when I’m working from hime ! You send me a link to tell me more, that’s not working and I’ve given up waiting on the phone. Broadband maybe fast but your idea of customer service is prehistoric SLOW !
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OliveGermaine
(@germaine_olive) reported
@virginmedia my Internet keeps cutting out every 30 seconds or so. Are you having problems in Sandwell/Birmingham area? I am unable to check the service in the area through your website
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Sarah A
(@Nibbleit) reported
@paulbeebe @virginmedia They are ****, I'm leaving when my contract ends bunch of *****!
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Dani
(@DaniHabisky) reported
Really getting fed up of Virgin Media going down every 2 weeks now 🙃