Virgin Media Outage Report in Haxby, City of York, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haxby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Haxby, City of York, England
The most recent Virgin Media outage reports came from the following cities: York and Malton.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Phone | |
| Malton |
Phone | |
| York |
TV | |
| York |
TV | |
| York |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haxby, England
Latest outage, problems and issue reports in Haxby and nearby locations:
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
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Annabel Twiddle
(@annabeltwiddle) reported
from
Hovingham, England
@virginmedia trying to return a WiFi box and requested twice for the envelope to be sent & nothings arrived and you keep sending text saying g last chance to return ?!? Please help 🙏
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Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
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James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
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James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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Matt Atkinson
(@MattAtko) reported
from
York, England
@virginmedia @VirginMedia_TV broadband and TV down again in YO31, for 24hrs….the worst service ever….do you even care? Compensation is rubbish, and does not cover lost earnings and enjoyment.
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
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Bruce McDowell
(@bruce_mcdowell) reported
from
York, England
@virginmedia morning, try to help my elderly mum out, WiFi has been off since last Friday, she also out of contract and we can’t get through to any advisor? Help please
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Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?
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Richard Davies
(@DaviesDickie) reported
from
Upper Poppleton, England
@virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.
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Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia 24 to 48 hours to obtain a PAC code from you is not acceptable. Why are your systems not working? I tried using a text message but directed to make a quick phone call. After 20 minutes (quick?) on a call I’m told your system is generating error codes.
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
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mark goldthrope
(@goldywankanobi) reported
from
York, England
@novahob @virginmedia No @virginmedia will cross the line 1st then get done for cheating! Worst customer service ever total let down! Never ever go back
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Jamesrodgers
(@Jamesro17879287) reported
from
York, England
@virginmedia Wouldn’t bother it will probably cut out half way through.
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Phil Bixby
(@PhilBixby) reported
from
York, England
@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
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Annabel Twiddle
(@annabeltwiddle) reported
from
Hovingham, England
@virginmedia Yes all sorted with the bank now ....feel very stupid the fact they sucked me in under your umbrella! 🙈
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steve moore
(@steve1211) reported
@virginmedia I'm m disabled paralysed on one side the good side no fingers on the phone side no problem as priority customer but NOT ON TV SERVICE side, I tell the call handlers that I cannot do anything also in a wheelchair always they repeat what they've said again I say ICANNOT after a
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camzmcg
(@camzmcg1) reported
@virginmedia worst customer service in the history of customer service your WiFi is shocking and keeps dropping even with PODS now being refused an engineer visit not getting what I pay for #disgusting #poorcustomerservice #ripoff
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Matt
(@skid_tourst) reported
@virginmedia Great, so I'm paying for said service and can't actually use it. Cheers guys, what was the point of sending a 'Powerful next-gen Hub' if it doesn't work properly? Plus, my wife works from home, the internet drops, delays said work. Are you going to compensate the time lost?!
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Mike
(@milko689908) reported
@virginmedia service ended in February, received an email today saying next bill is £45. App says the same , not sure why
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Kate Ballinger 💙
(@kateballinger) reported
@virginmedia During some significant problems about a year ago - I thought we were due to get new equipment before Christmas last year but have heard nothing yet...
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Maya 🇦🇲
(@aymaryy) reported
@virginmedia has the worst internet connection if you want good wifi avoid these people at all costs
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Lushx0x
(@Lushx0x) reported
@virginmedia That number and those option didn’t help as it but me through to mobile issues not broadband - why can I never get through to a human
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Andrew Harris
(@andrew9harris) reported
@virginmedia is there a problem on myvirginmedia website? Keeps stopping cannot login from windows 11 edge, chrome or android chrome
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Jonathan Weeks
(@weeksjm19) reported
@virginmedia Been going on since mid March. Had an overnight power cut back in March . Not been right since then, No local faults. Have done all checks etc. we’ve never had this sort of trouble before
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ItsBentley (Aaron)
(@itsbentleytv) reported
@virginmedia IG10 3HF and it’s near 56 to 64. I’m worried that rain will damage the connections inside or worse someone messes with it. As I’ve said it’s been like this for a few years and everytime we close it up it comes open again in the wind.