Virgin Media outages and service status in Haxby, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Haxby, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Haxby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haxby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Haxby, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Haxby, England
Latest outage, problems and issue reports in Haxby and nearby locations:
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Hayley Dumont (@knitting_tsuki) reported from York, England@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
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James Dickinson (@nettlyork) reported from York, England@virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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Alice & Boogles ♿🐕 Old York state of mind 🇬🇧 (@Wooden_MariaGO) reported from Malton, England@carolhague1 @SkyUK @SkyHelpTeam @Ofcom @CitizensAdvice They do I've never known a company to do this, even virgin media are better.. And they're virgin media!
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Richard Bridge (@richardbridge1) reported from York, England@virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph
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James Dickinson (@nettlyork) reported from York, England@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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BehavingBeardly (@BehavingBeardly) reported from Malton, England@Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣
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Matt W (@WMattitude84) reported from York, EnglandEmail from @virginmedia saying my bill going up by £3 a month when I’ve had zero service for 28 hours and counting and no service for 10 days of the last month!! Great!
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Green Goat Poetry & The Wooden Maria (@Wooden_MariaGO) reported from Malton, England@PoetNaff @TalkTalk I've heard nothing but bad things about talktalk I was with virgin media for absolutely years, with very few problems but they don't do broadband in this area I've moved to. Sky have been a constant disappointment, and I had to go through a friend of a friend to get help once!
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BehavingBeardly (@BehavingBeardly) reported from Malton, England@Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭
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Annabel Twiddle (@annabeltwiddle) reported from Hovingham, England@virginmedia trying to return a WiFi box and requested twice for the envelope to be sent & nothings arrived and you keep sending text saying g last chance to return ?!? Please help 🙏
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stevebourne (@stevebourne33) reported from York, England@virginmedia are servers down as my chat online not working on app.
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Abii🌺 (@ThatGirIAbii) reported from York, England@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
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Chad (@ChadIssac_) reported from York, England@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
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Adam Thompson (@adam7485) reported from York, England@virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have
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Gergo Ragalyi (@GergoRagalyi) reported from York, England@virginmedia I don't need for this, how i told the problem not in my house. There is the problem, there is the postcode, the rest is your job
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Gergo Ragalyi (@GergoRagalyi) reported from York, England@virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia so pissed off with you now, had a call from your complaints department that ended up with your staff member being RUDE and AGRESSIVE with me! Seriously what ********!
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Green Goat Poetry, Boogles and Muffin (@Wooden_MariaGO) reported from Malton, England@virginmedia Thanks, but since it's now the whole town/ district I'm not sure you can help. It's obviously a mast issue, you need to get it looked at for the area
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Annabel Twiddle (@annabeltwiddle) reported from Hovingham, England@virginmedia Yes all sorted with the bank now ....feel very stupid the fact they sucked me in under your umbrella! 🙈
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Graham Relton (@GrahamRelton) reported from York, EnglandNice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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F1blag (@f1blag) reported@MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.
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Jay (@_Jay_1992) reported@MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s
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Chris4RAFC (@Chris4RAFC) reported@DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +
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Edward Clements (@eddie10oo) reported@daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.
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Marina Robb (@MarinaRobb) reported@MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.
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MerlinJ & the Dowager. (@HamsterSick) reported@Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure
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Damian Hastie (@DamianHastie) reported@virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.
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Paul Green (@pgreen83) reported@virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.
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Vocal and Proud (@Vocalandproudx) reported@virginmedia Shameful service. I’ve contacted you DAILY and STILL no resolution for my inconsistent internet connection. It’s been 6months now. DSAR request promised, still waiting. Enough is enough. Escalating to @Ofcom
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Kevin B (@kevgasandhtg) reported@virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service