Virgin Media Outage Report in Haxby, City of York, England

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haxby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Haxby, England

The most recent Virgin Media outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Phone	9 days ago
York	Wi-fi	29 days ago
York	Internet	1 month ago
York	E-mail	1 month ago
York	Internet	2 months ago
York	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 4 minutes ago from York, England

  @virginmedia so had a complaint lodged, not heard anything in 6 weeks then get a letter promising a call within a week to discuss it and yet again no contact..... total joke and services are still not working right

• 
  Gareth 🇪🇺 (@fogey) reported 6 minutes ago from York, England

  I’ve never had a heartbroken ex (my last was over 30 years ago and it took her months to notice I’d gone) but I imagine it’s a similar experience to leaving @virginmedia - suddenly they’re attentive and concerned, and won’t stop asking me why I left. Bit late for that now, love.

• 
  Abii🌺 (@ThatGirIAbii) reported 11 minutes ago from York, England

  @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

• 
  Driver Col..... (@col456ander) reported 14 minutes ago from York, England

  @virginmedia WTF is going on, 4 times this evening my connection has dropped!!

• 
  Alice & Boogles ♿🐕 Old York state of mind 🇬🇧 (@Wooden_MariaGO) reported 15 minutes ago from Malton, England

  @carolhague1 @SkyUK @SkyHelpTeam @Ofcom @CitizensAdvice They do I've never known a company to do this, even virgin media are better.. And they're virgin media!

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 16 minutes ago from York, England

  @virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke

• 
  Adam Wilson (@MadAsAfwog) reported 18 minutes ago from York, England

  @FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..

• 
  Graham Relton (@GrahamRelton) reported 19 minutes ago from York, England

  Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 22 minutes ago from York, England

  @virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the

• 
  Adam Thompson (@adam7485) reported 25 minutes ago from York, England

  @virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not

• 
  Adam Thompson (@adam7485) reported 32 minutes ago from York, England

  @virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath

• 
  Richard Bridge (@richardbridge1) reported 35 minutes ago from York, England

  On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

• 
  Nathan (@yorker_old) reported 38 minutes ago from York, England

  @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

• 
  James Varney (@varney1987) reported 40 minutes ago from York, England

  My buffering problems have reached their peak and now my internet just isn't working. When I renewed my contract I upped my contract so i would t have any buffering. @virginmedia #WasteOfTime #WTF

• 
  Adam Thompson (@adam7485) reported 44 minutes ago from York, England

  @virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year

• 
  Abii🌺 (@ThatGirIAbii) reported 46 minutes ago from York, England

  @Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭

• 
  Adam Thompson (@adam7485) reported 49 minutes ago from York, England

  Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

• 
  Adam Thompson (@adam7485) reported 51 minutes ago from York, England

  @virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have

• 
  Charlotte Murray (@CharleyBeene) reported 56 minutes ago from Copmanthorpe, England

  @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

• 
  Adam Thompson (@adam7485) reported 59 minutes ago from York, England

  @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Piper (@bagpipes16) reported 4 minutes ago

  @virginmedia but thats not a support service and not a way to log sevice issues!

• 
  IanBurns (@ll370) reported 5 minutes ago

  @The_Looney_Toon @virginmedia Sadly I had similar problems last year, the pandemic remote working doesn’t work very well and I tried over 100 times (no joke) to get thru to cancel, eventually sorted and with BT now but it’s not that much better if I’m honest. Good luck getting sorted 👍

• 
  Sam (@Sammygeo) reported 6 minutes ago

  @virginmedia tried to cancel your services now for over a week! Shocking customer service. Waiting on hold each time for >1hr ! Cancelling direct debit!!

• 
  Erin Mary Smith (@erinmarysmith) reported 8 minutes ago

  @virginmedia Constant intermittent internet. I’ve tried to call to be told you’re busy and call back later? How am I meant to fix this as it seems to be a nationwide issue

• 
  Josh Shepherd (@joshshepherd88) reported 9 minutes ago

  @virginmedia @nicocary is the customer not me

• 
  Tony Gillam (@2goodwheels) reported 11 minutes ago

  @KeithHuewen I did not realise that @virginmedia had a Customer Service Team do I need Track and Trace to locate them?? It's probably one man in a back street in some foreign land who uses a public phone box as his exchange. Consistently diabolical!

• 
  Dayle (@DayleBarron) reported 13 minutes ago

  @The_Looney_Toon @virginmedia Won’t do a room install for me due to COVID but they’re happy to do full installations still.. weird company, absolutely garbage now can’t wait to move back to Sky

• 
  MattB (@MattBeex) reported 14 minutes ago

  @virginmedia Cont. On top of your contract. Your website states £8 per day that I am without a service Thanks

• 
  Brogan Smart (@BroganSmart) reported 14 minutes ago

  @virginmedia No help what so ever

• 
  Bryan Foss (@BryanFoss) reported 17 minutes ago

  @virginmedia Finally spoke to VM Critical care mgr Michelle, who understood we simply needed service continuity, not a new contract, discount or anything else your internal processes require. Solved in 5 mins, many other staff now being retrained for use of empathy vs VM scripts perhaps?