Virgin Media Outage Report in Upper Poppleton, City of York, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Poppleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Poppleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Upper Poppleton, City of York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Internet | |
| York |
Internet | |
| York |
TV | |
| York |
Wi-fi | |
| York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Upper Poppleton, England
Latest outage, problems and issue reports in Upper Poppleton and nearby locations:
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.
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Driver Col.....
(@col456ander) reported
from
York, England
@virginmedia WTF is going on, 4 times this evening my connection has dropped!!
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have
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Adam Wilson
(@MadAsAfwog) reported
from
York, England
@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year
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Abii🌺
(@ThatGirIAbii) reported
from
York, England
@Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath
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Nathan
(@yorker_old) reported
from
York, England
@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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Adam Thompson
(@adam7485) reported
from
York, England
Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
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Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
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dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
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Richard Bridge
(@richardbridge1) reported
from
York, England
On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
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Graham Relton
(@GrahamRelton) reported
from
York, England
Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mike white
(@m1kewh1te83) reported
@virginmedia Listen everything is posted here including the posts about your broadband services and customer services complaints to and read through them
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Anna
(@shepsmay) reported
@virginmedia hello my elderly parents are trying to contact you as their internet has been down for 24 hours. Your call centre is not accepting their password and they don’t know who else to contact. Can you help?
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Lee UHF
(@LeeUHF) reported
@virginmedia Provide the service I'm paying for. Makes it worse the way you fix a problem with my service is to sign me up to a bigger contract. That's just despicable. Signing people to q contract for a product not working then making them sign up to spend more money instead of fixing it.
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Umair Akhtar
(@Ak39380645Umair) reported
@virginmedia Hello @virginmedia I had to reset and change my password. I managed to login with ease and everything has been restored and back to normal. Already noted and updated my password. Problem resolved. Thank You.
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ZERO, a Tojo Clan subsidiary
(@hierophant_zero) reported
@virginmedia service sucks horse **** please go out of business
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😍Indy_Gal 🏴 #FBSI/PE
(@68xsarahx68) reported
@virginmedia Oh by the way I left virgin didn’t get the help needed till I was leaving by that time …. Too late… but found a great server… oh and all the crap you need a land line.. to have broadband…. I don’t lol am have great internet at a much cheaper price with no land line guys ..
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BryNowPayLater 🪑
(@BryNowPayLater) reported
@O2 and @virginmedia I'm already an O2 customer and with Virgin Broadband, how does one go about doing this Volt business? 👀 Tried doing it via the My O2 app but just takes you on a continual loop through "Are you with both? Go to My O2" "Oh good, you're with both go to my O2"
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Joe
(@AnApeNamedJoe) reported
@virginmedia Yep, I did that last year, and it told me nothing, only that someone would get back to me, which they never did.
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Patty
(@genecantos24) reported
@sophhannah_ @virginmedia Send a direct message to uniplatform _assist on Instagram about your problem and I’m sure they can give assistance
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Stay Aldeburgh
(@stayaldeburgh) reported
from
Aldeburgh, England
@PilatesPositive @virginmedia Not the only guilty party, shocking service all round!