Virgin Media outages and service status in Upper Poppleton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Upper Poppleton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Upper Poppleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Poppleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Upper Poppleton, England
The most recent Virgin Media outage reports came from the following cities: York.
Community Discussion
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Virgin Media Issues Reports Near Upper Poppleton, England
Latest outage, problems and issue reports in Upper Poppleton and nearby locations:
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Adam Thompson (@adam7485) reported from York, England@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
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Guy Rushworth (@dreadedwhisky) reported from York, England@virginmedia Thanks for the response. As far as I’m aware I can’t text you so you can run diagnostics. I also can’t call you free. As my phone won’t connect with your network all of a sudden. The phone is fine as the SIM card I had to buy to keep working is having no issues.
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Richard Bridge (@richardbridge1) reported from York, England@virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph
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Sky Filming (@SkyFilming) reported from York, EnglandLol @virginmedia internet down and their website service status page is also down. 😂
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Adam Wilson (@MadAsAfwog) reported from York, England@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
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Gergo Ragalyi (@GergoRagalyi) reported from York, England@virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Driver Col..... (@col456ander) reported from York, England@virginmedia WTF is going on, 4 times this evening my connection has dropped!!
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James Varney (@varney1987) reported from York, EnglandSpent over an hour trying to work out why I have no internet. @virginmedia app tells me all fine in my area, the my router must be turned off. Yet the lights are on everything is connected to it. Just no internet coming through #WTF #FFS #VirginMedia #IJustWantedToWatchGoodOmens
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Phil Bixby (@PhilBixby) reported from York, England@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Barrie J Stephenson (@barstep) reported from York, England@virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?
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Jamie ✈️ (@onthelandline) reported from Wetherby, England@virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍
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James Varney (@varney1987) reported from York, EnglandMy buffering problems have reached their peak and now my internet just isn't working. When I renewed my contract I upped my contract so i would t have any buffering. @virginmedia #WasteOfTime #WTF
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stevebourne (@stevebourne33) reported from York, England@virginmedia are servers down as my chat online not working on app.
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Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England@virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!
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Paul Acko (@wolves1965) reported from York, England@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
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Grant Lorimer (@Lorimergrant) reported from York, England@yardley24619673 @virginmedia You asked when you posted on social media. I only asked why you carried on if the sales man was so bad. Would you buy a car if the sales man was so bad
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Emma Puckrin (@lfcemma) reported from York, England@virginmedia Been a virgin customer for 4 years. Prices going up. Quality of service, both customer and connection going down. Give me a valid reason/s to stay with you My package going to be £90 when new cust £60
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Adam Thompson (@adam7485) reported from York, England@virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy (@andyosb) reported@Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). I was just so relieved to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company
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Vanessa (@Nameie82) reported@virginmedia Terrible customer service, i sent a message via chat confirming my new contract at 19.06 just to get completely ignored for 40 SOLID MINUTES!!!!
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faye (@fayfreddie10) reported@virginmedia @BonesE78 Im also pleased that VM will be held to account finally our BB is terrible were about to report to the ombudsman as VM wont realease us from the contract without a Early disconnection fee yet even they say how bad it is .. go figure.
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Denise Swif5 (@DeniseSwif5) reported@VirginMediaIE Day 6 of no broadband or TV, got a new modem yesterday but there outside box needs to be repksced as there is no signal. Rang Virgin media you ssk when it would be replaced to be told there was an outage in my area and to contact the technican who had called earlier with the
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Disco Biscuit (@discobiscuit900) reported@Ofcom So you're gonna pay those customers for their troubles out of the 28 million? Of course not. Who knows what ******** you're gonna do with the millions, but we can be certain that the people that Virgin Media dicked get nothing.
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Chris Mullan (@ericthecatmk2) reported@Ofcom I had this problem with Virgin Media 4 years ago and told them the reason I'd never go back to them was because how difficult they'd made it for me to leave them. Months of stress
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Elaine Walsh (@mabaker_moz) reported@virginmedia I rang your service number and there is an issue in the area
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Dan Phillips (@DanCPhillips) reported@Ofcom Virgin media has been awful to deal with for as long as I can remember, it's ridiculous that it has taken this long.
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Sunny Russ🏓⚽️ (@RussSunny84873) reportedVirgin media is the worst service provider I’ve ever known. Charging loyal customers more and more every year! Ridiculous!
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Christian Smith (@SmithChristian4) reported@lukerobins @virginmedia I can stomach the £2 difference in offering, not sure if it’s area based, but a £14 offer for an existing customer when a new one gets it much cheaper is where I draw the line. Virgin I DM’d you as requested and you’re yet to come back to me….