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Virgin Media

Virgin Media outages and service status in Upper Poppleton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Upper Poppleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Poppleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Upper Poppleton, England

The most recent Virgin Media outage reports came from the following cities: York, and Wetherby.

CityProblem TypeReport Time
York Phone 11 days ago
York Wi-fi 1 month ago
York Internet 1 month ago
York E-mail 1 month ago
York Internet 2 months ago
York Wi-fi 2 months ago

Community Discussion

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Virgin Media Issues Reports Near Upper Poppleton, England

Latest outage, problems and issue reports in Upper Poppleton and nearby locations:

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

  • richardbridge1
    Richard Bridge (@richardbridge1) reported from York, England

    On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not

  • danobell
    dan bell (@danobell) reported from Haxby, England

    @virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.

  • MadAsAfwog
    Adam Wilson (@MadAsAfwog) reported from York, England

    @FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath

  • yorker_old
    Nathan (@yorker_old) reported from York, England

    @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

  • ChadIssac_
    Chad (@ChadIssac_) reported from York, England

    @virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running

  • CharleyBeene
    Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

  • ChadIssac_
    Chad (@ChadIssac_) reported from York, England

    @virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous

  • ThatGirIAbii
    Abii🌺 (@ThatGirIAbii) reported from York, England

    @GriffPlays @virginmedia Virgin media on that tiktok trend. Practicing the one where you flick the lights off and on. There's one idiot in the corner turning the internet off and nobody noticed yet. Bet.

  • SkyFilming
    Sky Filming (@SkyFilming) reported from York, England

    Lol @virginmedia internet down and their website service status page is also down. 😂

  • col456ander
    Driver Col..... (@col456ander) reported from York, England

    @virginmedia WTF is going on, 4 times this evening my connection has dropped!!

  • ThatGirIAbii
    Abii🌺 (@ThatGirIAbii) reported from York, England

    @Tomgilly87 Yeah they've officially taken a shit. I would like @virginmedia to write a letter to @Bungie stating that my time out from Comp was their fault and not mine 😭😭

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke

  • GrahamRelton
    Graham Relton (@GrahamRelton) reported from York, England

    Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leethario
    papiss rogers (@leethario) reported

    Jesus, @virginmedia has to be the worst broadband provider in the world. I haven't managed a stable connection since Saturday.

  • squidmania
    Martin Gaston (@squidmania) reported

    @virginmedia Thanks, we've done all that. Every step. The entire street has problems. The status page shows nothing, but if you call they say there's a problem + it'll be done, that day, by 14:55 - but they've said that every day for a week. Can you please escalate the problems in SE27?

  • MatthewW191
    Matthew Wright (@MatthewW191) reported

    Good job @virginmedia been on hold for 40 minutes and the phone died. All we want to do is cancel our contract

  • anjaliiiiii_
    anj ॐ (@anjaliiiiii_) reported

    virgin media why does ur wifi never work??? u really are a bunch of virgins

  • Packettman1979
    Andy Packett (@Packettman1979) reported

    @virginmedia Are you joking? It's been 6 days!! @virginmedia #insulting I have lodged an official complaint now with @Ofcom

  • Nikkiipixiie
    ThePixieScientist (@Nikkiipixiie) reported

    @virginmedia would you like to explain why both my Internet service and TV service I pay for are not working and no one is answering the phone? Absolutely disgusting company can't wait for my contract to be up so I can leave.

  • wootten_richard
    Richard Wootten (@wootten_richard) reported

    @virginmedia Yeh it's the same old story though. Network issue. Gets fixed. All is fine. 3 days later it happens again. Repeat.

  • nicholac82
    nichola coutts (@nicholac82) reported

    @virginmedia when do you think you will issue my refund? Left on the 24th June & still haven’t had anything through 👎🏽

  • wootten_richard
    Richard Wootten (@wootten_richard) reported

    @virginmedia Evangeline - customer services

  • skerritt_adam
    Adam Skerritt (@skerritt_adam) reported

    @virginmedia Yes I am aware of this. The scheme excludes intermittent/frequent loss of service, but I suspect you already know this. So as I was saying in my OP…