Virgin Media Outage Report in Upper Poppleton, City of York, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Poppleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Poppleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Upper Poppleton, City of York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
TV | |
| York |
TV | |
| York |
TV | |
| York |
TV | |
| York |
TV | |
| York |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Upper Poppleton, England
Latest outage, problems and issue reports in Upper Poppleton and nearby locations:
-
Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
-
Jamesrodgers
(@Jamesro17879287) reported
from
York, England
@virginmedia Wouldn’t bother it will probably cut out half way through.
-
Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia It’s now the 9th day since I requested a PAC code from VM. So I filed a complaint, spoke to OFCOM and within an hour I had my PAC code. My faith in VM is zero - my faith in OFCOM is 10 out of 10.
-
Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia Thanks for your advice about the forums. A very helpful person tried to help but apparently no result. I called 789 again today. A ticket has been raised 3-5 days before I get a result. THREE TO FIVE DAYS is not acceptable. OFCOM says I should get a code with A MINUTE
-
James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
-
Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia But you are judged by the level of service you actually provide - we all aim high but @virginmedia has missed the mark 12960 minutes!!!
-
Matt Atkinson
(@MattAtko) reported
from
York, England
@virginmedia @VirginMedia_TV broadband and TV down again in YO31, for 24hrs….the worst service ever….do you even care? Compensation is rubbish, and does not cover lost earnings and enjoyment.
-
Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!
-
Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia 24 to 48 hours to obtain a PAC code from you is not acceptable. Why are your systems not working? I tried using a text message but directed to make a quick phone call. After 20 minutes (quick?) on a call I’m told your system is generating error codes.
-
Richard Davies
(@DaviesDickie) reported
from
Upper Poppleton, England
@virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.
-
Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia Your service, (Broadband, TV and Phone) is off again - the third time this week with extended out of service notices on your status update page. This is unacceptable when so many people are working from home. Why is this happening so frequently?
-
Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
-
Phil Bixby
(@PhilBixby) reported
from
York, England
@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
-
Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
-
Bruce McDowell
(@bruce_mcdowell) reported
from
York, England
@virginmedia morning, try to help my elderly mum out, WiFi has been off since last Friday, she also out of contract and we can’t get through to any advisor? Help please
-
Jamie ✈️
(@onthelandline) reported
from
Wetherby, England
@virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍
-
mark goldthrope
(@goldywankanobi) reported
from
York, England
@novahob @virginmedia No @virginmedia will cross the line 1st then get done for cheating! Worst customer service ever total let down! Never ever go back
-
Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
-
James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
-
Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
zunaine
(@zunaine) reported
@virginmedia Hello. I recently got a Wifi Pod. The area its in the net works better. However the other side of house is still bad. Could I please receive a second pod?
-
Rebecca Preece
(@Rebecca17187294) reported
@virginmedia We had a problem with our tivo box, this has not been fixed and I'm not prepared to speak to the fault line again, so as requested please can you put me through to someone else local, thank you
-
Stuart Matson
(@MatsonStuart) reported
@virginmedia Been waiting 3 months (since i switched from sky) for my netflix activation. Customer service is appalling.
-
-
(@PressExpose) reported
@JohnLilwall2 @virginmedia I filed a formal complaint to ask them to stop contacting me, but they still continued to do it. You have a couple of options, block their number (but they will find other ways), or sign up to commit to another package with them at a higher price and long-term commitment.
-
Notorious CMG
(@TheConsterMCFC) reported
@virginmedia I don’t know DB is there? I already have two of them mesh things and the internet is just generally terrible.
-
owen guud
(@owenbguud) reported
@virginmedia @Carpo_vp No, why WOULD you take any actual responsibility for your service being shite at a time when vast swathes of the country rely on your service to work from home? You never have before, why start now?
-
-
(@PressExpose) reported
@DaveyMarsh @virginmedia Yes quick to take your money and demand you pay on time, but when they owe you money in a refund they simply try to get out of giving it, you keep getting fobbed off saying you will get it, but you never do! I've been waiting 4 months!
-
Jennifer Webber
(@jennifercwebber) reported
@virginmedia Also I spent TWO HOURS yesterday going through alll this and your guy mucked it up. Is there a way I can just cancel online so that I don't need to deal with you again, not sure after all this I want to get trapped in a new contract
-
J Wigmore-Welsh 💙🇪🇺
(@wigmore_welsh) reported
What a terrible terrible terrible terrible terrible terrible service @VirginMedia provides not only was it a nightmare to cancel my contract but today out of the blue I get a message saying somebody collect my modem no idea if this is a scam no way to check
-
-
(@PressExpose) reported
@virginmedia - These guys who owe me a refund, keep trying to get out of giving it back, they try to keep your money, keep you on hold on chat for 24hrs, and try to disconnect you because they're too busy to help. Unethical company, AVOID!!!! Just give me my money that you owe!