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Virgin Media outages and service status in Upper Poppleton, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Upper Poppleton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received May 20, 1:45 AM GMT+1.
  • 67% Internet (67%)
  • 33% TV (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upper Poppleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Poppleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Upper Poppleton, England

The most recent Virgin Media outage reports came from the following cities: York.

CityProblem TypeReport Time
York Internet 5 days ago

Nearby cities with recent reports

York

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Upper Poppleton, England

Latest outage, problems and issue reports in Upper Poppleton and nearby locations:

  • richardbridge1
    Richard Bridge (@richardbridge1) reported from York, England

    On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia just tried to call about a problem with my fibre and your automated system told me to make sure it’s plugged in then hung up!! Five minutes wasted and have to go through it all over again. Poor.

  • georgia__bh
    Georgia (@georgia__bh) reported from York, England

    @virginmedia @_jsimpson__ I can vouch for this because I live in this house too. It doesn't work half of the time at least and we all have deadlines and need the internet. We have complained before and nothing improved.

  • GrahamRelton
    Graham Relton (@GrahamRelton) reported from York, England

    Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    Imagine my shock after being away for a week when my @virginmedia is down again 😂 terrible. Was down for 16 days over Christmas and new year and promised it would be fixed. Now it’s broke again 👋

  • IamPaulWhiting
    Paul Whiting (@IamPaulWhiting) reported from York, England

    @virginmedia It’s been a struggle to check; with no internet… however it first said that there were no issues and now saying it will be out until 3pm. So; a little concerned it will be off and on all day whilst trying to work. Are you able to confirm?

  • GergoRagalyi
    Gergo Ragalyi (@GergoRagalyi) reported from York, England

    @virginmedia I don't need for this, how i told the problem not in my house. There is the problem, there is the postcode, the rest is your job

  • GergoRagalyi
    Gergo Ragalyi (@GergoRagalyi) reported from York, England

    @virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.

  • AndreaLSimon
    Andrea Simon (@AndreaLSimon) reported from Staveley, England

    @virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡

  • GazaniaGal
    Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

  • filipino_chino
    Filipino Chino (@filipino_chino) reported from York, England

    @OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia getting so sick of having to deal with you. Raised a complaint in August had one missed call in August and a letter in September saying you would get it touch only to be told you are now closing the complaint cause I haven’t spoke to you..... seriously this is a joke

  • wolves1965
    Paul Acko (@wolves1965) reported from York, England

    @virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia I’m more bothered about getting the same offers as new customers. Never understood why companies don’t value the customers they already have

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off

  • richardbridge1
    Richard Bridge (@richardbridge1) reported from York, England

    @virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph

  • fogey
    Gareth 🇪🇺 (@fogey) reported from York, England

    I’ve been phoning tech help for years about this, and NOT ONCE have they said that my broadband has been throttled due to over use. Up yours, Virgin Media. 🖕

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting

  • Silverdoor_
    silverdoor (@Silverdoor_) reported from York, England

    @virginmedia @kerrylouise15 Same issue (again).

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • basquildol
    Basquildol 💙 (@basquildol) reported

    @virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks

  • Hmartin1Martin
    Martin (@Hmartin1Martin) reported

    @BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot

  • Fedupcivvy
    Ex-Fedupcivvy (@Fedupcivvy) reported

    @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

  • ZedwozFlamed
    zed #davidjtwt (@ZedwozFlamed) reported

    it’s called virgin media because it ******* sucks

  • TeessideDCooper
    David Cooper (@TeessideDCooper) reported

    @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.

  • Slothlord_Luke
    Luke (@Slothlord_Luke) reported

    @virginmedia On the other hand @youfibre offered the same as what im getting but £20 a month reduction, only 12 months contract and a new wifi 7 already on order without needing to battle with customer service. 10/10

  • drstevelewis
    Steve Lewis (@drstevelewis) reported

    @SkyCricket Any chance UK tv viewers could watch this on our @virginmedia sets please? Channels 504 and 505 are not working and yes I have switched it off and back on (twice). We pay 💰s for this and the report service doesn’t seem to do very much, except send me round its loops. Not cricket

  • lennyrfc
    Lennox Richardson (@lennyrfc) reported

    @virginmedia Still got the crackling on my home phone line, despite doing all the ‘self help’ measures so what’s your advice?

  • mcgowan_mcgowan
    James Mcgowan (@mcgowan_mcgowan) reported

    @virginmedia no services at all at G74 has any issues been reported.?

  • scoggs70
    michael albertina (@scoggs70) reported

    @virginmedia If I don't it will never be resolved, so please do. As I am missing services I can only presume I will be refunded an acceptable amount for my inconvenience? I still await my refund from December when I was without service for 5 days?