Virgin Media Outage Report in Copmanthorpe, City of York, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Copmanthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Copmanthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Copmanthorpe, City of York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Internet | |
| York |
TV | |
| York |
Wi-fi | |
| York |
Phone | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Copmanthorpe, England
Latest outage, problems and issue reports in Copmanthorpe and nearby locations:
-
Richard Bridge
(@richardbridge1) reported
from
York, England
@virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph
-
Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting
-
Gareth 🇪🇺
(@fogey) reported
from
York, England
Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”
-
Emma Puckrin
(@lfcemma) reported
from
York, England
@virginmedia Been a virgin customer for 4 years. Prices going up. Quality of service, both customer and connection going down. Give me a valid reason/s to stay with you My package going to be £90 when new cust £60
-
Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia so pissed off with you now, had a call from your complaints department that ended up with your staff member being RUDE and AGRESSIVE with me! Seriously what ********!
-
James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
-
Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.
-
Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia I called and they said they try to fix the problem couse it's local problem. So i had true, bit i already don't care couse i ****** up. I wated my time and my money because of this. And you always doing like this every f*cking week
-
Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia Yeah, it said same to me as well, but the problem not in my house. I said : nobody has internet connection who use virgin media in the street! I asked them!
-
Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.
-
Andrea Simon
(@AndreaLSimon) reported
from
Staveley, England
@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
-
DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
-
Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia I don't need for this, how i told the problem not in my house. There is the problem, there is the postcode, the rest is your job
-
Guy Rushworth
(@dreadedwhisky) reported
from
York, England
@EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.
-
Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia well done virgin, moved into new house you come to do the setup and it’s not working right. What a sodding surprise!
-
Chris tovey
(@christ1167) reported
from
York, England
@virginmedia Paying too much. I can't get through by calling 150 on land line get bored after 1 hours and 27 mins of waiting. I want to stay with virgin media as all I watch is eurosport. Help please😁👍
-
Matt W
(@WMattitude84) reported
from
York, England
Email from @virginmedia saying my bill going up by £3 a month when I’ve had zero service for 28 hours and counting and no service for 10 days of the last month!! Great!
-
Chris tovey
(@christ1167) reported
from
York, England
@virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone. There is are more issues mentioned Kind regards Chris
-
Guy Rushworth
(@dreadedwhisky) reported
from
York, England
@virginmedia Thanks for the response. As far as I’m aware I can’t text you so you can run diagnostics. I also can’t call you free. As my phone won’t connect with your network all of a sudden. The phone is fine as the SIM card I had to buy to keep working is having no issues.
-
James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lucy Marie Curry
(@lucymariecurry) reported
@virginmedia I am beyond angry. For 5 months you’ve messed up my bill. I call every month and one of your advisors always claims it’s sorted... it never is. You’re double charging me every month. Absolute joke.
-
Emily or Emilie
(@emily_or_emilie) reported
from
Bournemouth, England
@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
-
siobhan
(@siobhan28156196) reported
@virginmedia I’ve had no wifi for a week. I waited 24 hours to report it as it takes ages to get through and the service is so intermittent anyway. You took 5 working days to get an engineer to me and now I’m told you will only credit me after 2 full days of report. Disgraceful.
-
Raphael Samad
(@raphael_samad) reported
@BlueRoseCode @virginmedia I have actually found the service from VirginMedia to be excellent. Fast response to problem and engineers visiting, within the appointed slot, within 24 hours. Sorry to hear that you are having a bad time of it Ross, I hope that you get sorted soon.
-
Gooner Chris
(@WolvoGooner) reported
@virginmedia We have been with virgin for over 4 years and have never had new hardware. I looked at booking and engineer but nothing available until 4th December. It's too long to wait with work situation.
-
Les Pigg
(@piggypics) reported
from
Gateshead, England
@virginmedia Yes but the number on the letter to text to just comes back fail to send. Then I rang 789 for my mam and this person had her in tears also, so we have give up.
-
Dermot O'Logical
(@DermotOLogical) reported
@virginmedia Took a while to reply for obvious reasons. 'Net's been as good/bad as ever. My online lectures have eaten all my data on my phone (when's the data refresh? I'm missing a week of OL lectures now. thanks, VM.). Switching to Plusnet can't happen soon enough.
-
Olivia Smith
(@LivTTCFC) reported
@virginmedia Hi, we have turned on our TV and the box is making a beeping noise (Not the standing up box, the other one). Never had this issue before. The internet is working, but the TV isn't. It currently has a green light on the right hand side, and a red light on the left
-
SoniaElizabeth
(@Soniabignell) reported
@virginmedia I have messaged this number before and it's a waste of time when someone does finally answer day later! They do nothing to help ! I'm now looking to leave you due to the poor service and the over charging issues I've had and the rudeness of that staff member
-
Jo Ratcliffe
(@Jojocurlytop) reported
@virginmedia This has been ongoing for over 4 weeks and impossible to get through for help - had engineer who said nothing could be done as it was upgrading- due to complete on 19/11 but tv still unwatchable at times.