Virgin Media Outage Report in Copmanthorpe, City of York, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Copmanthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Copmanthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Copmanthorpe, City of York, England
The most recent Virgin Media outage reports came from the following cities: York and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Wi-fi | |
| Wetherby |
Internet | |
| York |
Internet | |
| York |
Internet | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Copmanthorpe, England
Latest outage, problems and issue reports in Copmanthorpe and nearby locations:
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Not good at all. Finally got through to your customer support and they are sending out a new super hub. Fingers crossed this does the trick 🤞🏼
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Richard Bridge
(@richardbridge1) reported
from
York, England
On the subject of horrendous customer service, just been told by @virginmedia as I ordered an upgrade to my broadband speed, it means for next week, my speed will be slower than it was in the beginning. And that’s after a 20 min call yesterday, and a 45 minute call today 😬😬😬
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running
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Phil Bixby
(@PhilBixby) reported
from
York, England
@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Nathan
(@yorker_old) reported
from
York, England
@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
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Calam Smithson
(@CalamSmithson) reported
from
Garforth, England
Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
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dan bell
(@danobell) reported
from
Haxby, England
@virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.
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M@
(@mattrushbrooke) reported
from
Thorpe Willoughby, England
@danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.
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Jamesrodgers
(@Jamesro17879287) reported
from
York, England
@virginmedia Wouldn’t bother it will probably cut out half way through.
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MJS
(@itsmats86) reported
from
Garforth, England
@virginmedia constantly poor broadband speed again today.
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Adam Wilson
(@MadAsAfwog) reported
from
York, England
@FreezoneIsm @RyanMoss96 @ligomersall @ChrisJonesInuk @GaryLineker Doesn’t help with the broadcast of programs about life on the dole showing a minority of people playing the system....clearly not working but with sky AND virgin tv....no wonder people can’t understand when they are fed this from the media..
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Hayley Dumont
(@knitting_tsuki) reported
from
York, England
@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
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Chad
(@ChadIssac_) reported
from
York, England
@virginmedia My internet is down and I need someone to ring me ASAP I am a key worker and need WiFi to have access to my laptop for work. This is ridiculous
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Sky Filming
(@SkyFilming) reported
from
York, England
Lol @virginmedia internet down and their website service status page is also down. 😂
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Paul Acko
(@wolves1965) reported
from
York, England
@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louis Collenette
(@lgcornetto) reported
@virginmedia Just been on the phone to @Virginmedia customer service for 30 mins and they're now saying the broadband outage in South London won't be fixed until MONDAY. Imagine how frustrating that would be if you were, I don't know, not able to leave your room at all before then.
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amaazed
(@EthanGilbert_) reported
No Virgin Media signal 🤝 the rain
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Sir David Just David (CONservativesLiedPeopleDied)
(@Mr_S_David) reported
@virginmedia It doesn’t show tonight on the service status to report it, last night I was able to report it from my account page!
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Saint @ B L M
(@Ninolaart) reported
@virginmedia been waiting 4 hours to get someone to cancel my package with you…
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Hannah Laney
(@HlouLaney25) reported
@virginmedia I have never experienced such bad customer service in my life. I am extremely dissatisfied and disappointed. Please provide me with a contact number for a manager with customer services to call directly tomorrow, NOT through an automated machine or online chat
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Eamonn O'Sullivan
(@gleannfleisce) reported
@virginmedia Why is the sound quality on ALL of your European football games so poor. Crowd noise in forefront - louder than commentators. Could it be because your guys are not at fame but in studio?
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Shaun Friend
(@friendy85) reported
Hi @virginmedia help please. Getting emails requesting equipment I havent got is returned or I will be charged. Spoke to an advisor on phone weeks ago who said they would resolve, but another threatening email today...
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andrea@geldofsdumped
(@mrsgeldof) reported
@virginmedia just cancelled all of my services with you after 30 plus years. Treated like a fool and overcharged for years. I'm off to be a "new customer" with another provider. Thanks for nothing.
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SaoirseEire
(@SaoirseEire) reported
@Ofcom Can you help with an issue with @virginmedia. Paying for wifi that has been continually knocking off & lagging. Tried making complaints but got no response
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Simon M
(@zebidD) reported
@virginmedia Agreed a package with your retentions team back on 26th Feb and just noticed on my latest bill that nothing was processed, now on the default rate and added £9 for changes!!! Have just been hung up on twice now by your "customer service" centre... appalling service