Virgin Media Outage Report in Copmanthorpe, City of York, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Copmanthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Copmanthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Copmanthorpe, City of York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
TV | |
| York |
Wi-fi | |
| York |
Phone | |
| York |
Internet | |
| York |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Copmanthorpe, England
Latest outage, problems and issue reports in Copmanthorpe and nearby locations:
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone. There is are more issues mentioned Kind regards Chris
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia Yes i did everything. Still no connection for nobody in the whole street. Sorry couse i couldn't fix it i am not engineer.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia so had a complaint lodged, not heard anything in 6 weeks then get a letter promising a call within a week to discuss it and yet again no contact..... total joke and services are still not working right
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia Paying too much. I can't get through by calling 150 on land line get bored after 1 hours and 27 mins of waiting. I want to stay with virgin media as all I watch is eurosport. Help please😁👍
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Gareth 🇪🇺
(@fogey) reported
from
York, England
I’ve been phoning tech help for years about this, and NOT ONCE have they said that my broadband has been throttled due to over use. Up yours, Virgin Media. 🖕
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James Varney
(@varney1987) reported
from
York, England
My buffering problems have reached their peak and now my internet just isn't working. When I renewed my contract I upped my contract so i would t have any buffering. @virginmedia #WasteOfTime #WTF
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Andrea Simon
(@AndreaLSimon) reported
from
Staveley, England
@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia I don't need for this, how i told the problem not in my house. There is the problem, there is the postcode, the rest is your job
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Gareth 🇪🇺
(@fogey) reported
from
York, England
20 minutes and counting on hold because I have to be “transferred to the department that can close accounts.” And @virginmedia are “disappointed” that their appalling customer service is one of the reasons I am closing my account.
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia Yeah, it said same to me as well, but the problem not in my house. I said : nobody has internet connection who use virgin media in the street! I asked them!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia so pissed off with you now, had a call from your complaints department that ended up with your staff member being RUDE and AGRESSIVE with me! Seriously what ********!
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Emma Puckrin
(@lfcemma) reported
from
York, England
@virginmedia Been a virgin customer for 4 years. Prices going up. Quality of service, both customer and connection going down. Give me a valid reason/s to stay with you My package going to be £90 when new cust £60
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Richard Bridge
(@richardbridge1) reported
from
York, England
@virginmedia since I have moved to you 2 months ago, my TV service has been poor and broadband speed not as promised. This is despite a no of lengthy phone calls. Before I issue formal complaint please can I ask you contact me to resolve Thanks cc @MoneyTelegraph
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Guy Rushworth
(@dreadedwhisky) reported
from
York, England
@virginmedia Thanks for the response. As far as I’m aware I can’t text you so you can run diagnostics. I also can’t call you free. As my phone won’t connect with your network all of a sudden. The phone is fine as the SIM card I had to buy to keep working is having no issues.
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Gareth 🇪🇺
(@fogey) reported
from
York, England
I’ve never had a heartbroken ex (my last was over 30 years ago and it took her months to notice I’d gone) but I imagine it’s a similar experience to leaving @virginmedia - suddenly they’re attentive and concerned, and won’t stop asking me why I left. Bit late for that now, love.
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Guy Rushworth
(@dreadedwhisky) reported
from
York, England
@EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.
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Gergo Ragalyi
(@GergoRagalyi) reported
from
York, England
@virginmedia I called and they said they try to fix the problem couse it's local problem. So i had true, bit i already don't care couse i ****** up. I wated my time and my money because of this. And you always doing like this every f*cking week
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@ianefc126) reported
@virginmedia The box is exposed to the elements, this box also supplies my neighbor. So your policy is to let the equipment fail instead of preventative action? Fantastic logic.
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Krishan chavda
(@ChavdaKrishan) reported
@virginmedia got offered to upgrade my broadband to m500 at £21. When ive gone back on chat agents are throwing random prices now.. is nothing consistent? I have the chat save so can provide as proof.Raised a complaint. Apparently took 15mins to investigate and closed.Automated?
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Krishan chavda
(@ChavdaKrishan) reported
@virginmedia I did it via the chat.. the chat wasnt over and it was investigated and closed. I strickly stated it wasnt feedback and that it was a complaint. Simply closed. Can you reopen it?
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Anupam Mishra
(@anupam3m) reported
@virginmedia There seems to be an issue my old account is canceled but new one at the new address has some problem as it is pending with pre installation as per few of the representative. So my call got directed to many teams and everyone seems to be clueless what is to be done.
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Ian
(@ianefc126) reported
@virginmedia Also this box was installed over 15 years ago, with age it looks like the cable tie that was keeping the cover on has broken, the wires inside look exposed with actual metal wire being visable. As this is your equipment, how exactly is this chargeable to me?
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Darryl cook
(@Darrylc20765143) reported
@virginmedia why doesn’t anyone answer when I try to cancel. You make it impossible and the WhatsApp call back is now at over an hour
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Amy
(@Amyshamblesx) reported
@virginmedia I can’t find my customer reference number or area code. I need them to create an account. They’re blank on the emails I’ve received with the contract.
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Damian Holroyd
(@DamianHolroyd) reported
@virginmedia I booked a collection for returning your kit, but your people never turned up on the date to collect the kit. I wasted a day staying in and now I see you’re attempting to charge me. This is your failure, don’t charge me because your people didn’t bother collecting
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Straight to comments
(@readthecraic) reported
@virginmedia I DO NOT WANT adult content streamed to my children's devices. Web safe is on but doesn't work. Why won't anyone help us? Been requesting since November. It goes off but you always switch it back on again. We don't want it. customer service & technical team terrible
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Michael Eames
(@Angelic_Lux) reported
Imagine paying crazy money for Xfinity, for it only to keep going down. I have to upload my university work by the end of today but can’t because of outage. I miss my virgin media internet back in England. Even in the middle of countryside I could still get fiber. This sucks