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Virgin Media

Virgin Media outages and service status in Copmanthorpe, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Copmanthorpe, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 14, 1:28 PM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Copmanthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Copmanthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Copmanthorpe, England

The most recent Virgin Media outage reports came from the following cities: York, and Selby.

CityProblem TypeReport Time
York TV 9 hours ago

Nearby cities with recent reports

York

2 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Copmanthorpe, England

Latest outage, problems and issue reports in Copmanthorpe and nearby locations:

  • knitting_tsuki
    Hayley Dumont (@knitting_tsuki) reported from York, England

    @virginmedia The service is slow (even sitting next to router I get <50Mbps) and drops out frequently but irregular intervals & not linked to usage. Has been getting worse since we renewed in June.

  • fogey
    Gareth 🇪🇺 (@fogey) reported from York, England

    I’ve been phoning tech help for years about this, and NOT ONCE have they said that my broadband has been throttled due to over use. Up yours, Virgin Media. 🖕

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia All I was told was that the new estimated date of fix is tomorrow at half four, but not holdi my breath

  • GazaniaGal
    Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • jakeeliot98
    Jake Eliot Todhunter (@jakeeliot98) reported from York, England

    @virginmedia There’s no issue logged on there, no.

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia lovely had a power outage for barely 5 seconds in the Yo26 Acomb Area and lost all services and what makes it worse is I appear to know more than your tech support guys about how my services work.

  • itsmats86
    MJS (@itsmats86) reported from Garforth, England

    @virginmedia constantly poor broadband speed again today.

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia 1 of 2. I’ve spent 52 minutes on the phone, spoke to 3 different people which means security 3 times. Managed to log a complaint as my service has been down since the 16th. My contact runs out in Feb so I asked about lowering from the 200mb as I won’t be home much in the new year

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the

  • dreadedwhisky
    Guy Rushworth (@dreadedwhisky) reported from York, England

    @EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.

  • nettlyork
    James Dickinson (@nettlyork) reported from York, England

    @virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503

  • yorker_old
    Nathan (@yorker_old) reported from York, England

    @virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported from York, England

    @virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting

  • Lorimergrant
    Grant Lorimer (@Lorimergrant) reported from York, England

    @yardley24619673 @virginmedia If bad sales man, why did you agree to have installed. Our sales man was obviously too good, won’t fall for it again

  • adam7485
    Adam Thompson (@adam7485) reported from York, England

    @virginmedia just tried to call about a problem with my fibre and your automated system told me to make sure it’s plugged in then hung up!! Five minutes wasted and have to go through it all over again. Poor.

  • fogey
    Gareth 🇪🇺 (@fogey) reported from York, England

    Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”

  • danobell
    dan bell (@danobell) reported from Haxby, England

    @virginmedia I have no tv or internet I’m in york. Funny how I can’t get hold of technical support but yet you lot can ring me trying to get me to “upgrade” my tv package.

  • annabaxterrr
    anna (@annabaxterrr) reported from York, England

    @vmbusiness hi, in my student house we’ve been without wifi for 3 days now. i’ve used the website to check the service but it says it is working fine. we’ve now been relying on data for 3 days (which is also v expensive). please help!

  • ChadIssac_
    Chad (@ChadIssac_) reported from York, England

    @virginmedia WiFi down AGAIN in YO10 you’re a joke literally 2nd day running

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • STEMbySTM
    STEM by STM (@STEMbySTM) reported

    @virginmedia How would any vm customer without twitter know there's an issue when the online system checker either can't find your account or simply doesn't work? Awful customer service.

  • Santaxmas
    Paul (@Santaxmas) reported

    @virginmedia Is tv still down?

  • let_music
    let the music play (@let_music) reported

    Anybody thinking of taking out a contract with @virginmedia please please please don’t bother they are useless, **** internet, service that is constantly going down every other week and the price is a rip off, my contract is up so I’m off from them

  • LouiseTregidgo
    Louise (@LouiseTregidgo) reported

    @virginmedia there was a huge spike today sun discharge not long ago then it all went down no pics just pixels on all channels but apps

  • amyc5621
    Amz (@amyc5621) reported

    @virginmedia down again, can't access tv services. #Alwaysanissue #Notvformetoday

  • jpsals
    jay (@jpsals) reported

    @JoshCF_ @virginmedia has done the exact same to me I’ve been with them 10 years and they now want double what a new customer would pay - contract now cancelled

  • peter_mcclurg
    Peter mcclurg (@peter_mcclurg) reported

    @status_is_down Yes, no TV services in North Lanarkshire for 7 hours or so. This is an opportunity for the Mumbai scammers to contact VM customers moaning online and they pretend to be Virgin media. Be careful folks it's happened to me a few times. Never reply to unsolicited messages.

  • Gemnffc
    Gem (@Gemnffc) reported

    @virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴

  • Roberto_Gadgio
    Will.i.am.not (@Roberto_Gadgio) reported

    Anyone else having issues with Virgin Media TV and Broadband today (pixelated screen and intermittent sound)? Online news outlats reporting thousands in the UK affected.

  • Maddie65724316
    Maddie 🇬🇧🇮🇱 🇺🇸 (@Maddie65724316) reported

    @motionroy @virginmedia @LSquad17045 Is this in London area I have same problem