Virgin Media Outage Report in Copmanthorpe, City of York, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Copmanthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Copmanthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Copmanthorpe, City of York, England
The most recent Virgin Media outage reports came from the following cities: York and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 York |
TV | |
| York |
Internet | |
| York |
Internet | |
| York |
Internet | |
| York |
Total Blackout | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Copmanthorpe, England
Latest outage, problems and issue reports in Copmanthorpe and nearby locations:
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James Varney
(@varney1987) reported
from
York, England
Spent over an hour trying to work out why I have no internet. @virginmedia app tells me all fine in my area, the my router must be turned off. Yet the lights are on everything is connected to it. Just no internet coming through #WTF #FFS #VirginMedia #IJustWantedToWatchGoodOmens
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Matt W
(@WMattitude84) reported
from
York, England
Email from @virginmedia saying my bill going up by £3 a month when I’ve had zero service for 28 hours and counting and no service for 10 days of the last month!! Great!
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Gareth 🇪🇺
(@fogey) reported
from
York, England
Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”
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Adam Thompson
(@adam7485) reported
from
York, England
@virginmedia just tried to call about a problem with my fibre and your automated system told me to make sure it’s plugged in then hung up!! Five minutes wasted and have to go through it all over again. Poor.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia On the forum one person states: I've rang 150 and have been told that Virgin Media block access to this site which I can't believe given its just a bicycle retailer but I couldn't get any further with that on the phone. There is are more issues mentioned Kind regards Chris
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia so pissed off with you now, had a call from your complaints department that ended up with your staff member being RUDE and AGRESSIVE with me! Seriously what ********!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting
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Jgledhill.decorating
(@jgledhilldecor) reported
from
York, England
@virginmedia @crookedwoman83 Can I have a direct no to cancellation dept please keeping people on hold really doesn’t help with customer relations . Not that you seem to care
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia Paying too much. I can't get through by calling 150 on land line get bored after 1 hours and 27 mins of waiting. I want to stay with virgin media as all I watch is eurosport. Help please😁👍
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Georgia
(@georgia__bh) reported
from
York, England
@virginmedia @_jsimpson__ I can vouch for this because I live in this house too. It doesn't work half of the time at least and we all have deadlines and need the internet. We have complained before and nothing improved.
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Jake Eliot Todhunter
(@jakeeliot98) reported
from
York, England
@virginmedia There’s no issue logged on there, no.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia and enter the 6th day of network issues had and engineer out already but still getting services drop outs. Poor service yet again!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia lovely had a power outage for barely 5 seconds in the Yo26 Acomb Area and lost all services and what makes it worse is I appear to know more than your tech support guys about how my services work.
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Hayley
(@knitting_tsuki) reported
from
York, England
@virginmedia No, I think the person I spoke to opted me out, but I’ll check my preferences online. It wasn’t a problem, and had the security checks been less intrusive I might have stayed on the call.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia well done virgin, moved into new house you come to do the setup and it’s not working right. What a sodding surprise!
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J.B
(@BIGTED1967) reported
@virginmedia Been put on hold 3 times in the last 3 day for 1/2 an hour, just need to cancel my contract.
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Arshia Riaz
(@arshiariaz) reported
@virginmedia Yep I mean I thought Hermes were bad with customer service. It would be great if I didn’t get hung up on 17 times !
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Susan Bailey
(@SusanBailey63) reported
from
Stevenage District, England
@virginmedia what do I have to do to actually be able to communicate with you? Been trying since the beginning of January to no avail - calls unanswered, messages and emails ignored. If I cancel my direct debit today maybe you’ll soon respond 😡
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Ooga Neanderthalensis💀
(@CavemanOoga) reported
@virginmedia @WoSco_2020 Hello Virgin Media I just got same call. Thank you for warning not to give info over the phone. Mothers Maiden name is Irons Favorite restaurant is McRib SS# got lost but definitely ended with 46. Was there any more information u need? Can u fix the internet now please?
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EssexRealAle&CraftBeer
(@EssexRealAle) reported
@lovelygirlsmum1 @virginmedia did you get this sorted out? I'm having this issue with mine.
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Gav
(@GavinRichards) reported
@virginmedia I understand that but at a time when I’ve been charged for a film I haven’t been able to watch because of a network issue and then found impossible to make any contact to resolve, it sort of stings.
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Kieran
(@K13RAN8) reported
@virginmedia Doesn’t really answer my question does it though? I’ll cancel my direct debit then 👍🏻
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Anu U
(@AnuTweats) reported
@virginmedia I have been trying to cancel a contract all day. Why can’t you just cancel the contract. 2 hours wasted time!
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Joshua
(@Bluewitness) reported
@rancid_insane @virginmedia Is there another option? I would run to the next provider given the issues you’re having.
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Andrew Herrington
(@Hezzie007) reported
@virginmedia Has been reported.. and have complained but nothing has been fixed. Clearly I can report a whole street, I can report a whole town of I wish, If you choose to ignore the report then you need to have a look at your customer service