Virgin Media

Virgin Media Outage Report in Collingham, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Collingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Collingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Collingham, City and Borough of Leeds, England 11/07/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Collingham, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Total Blackout
United KingdomLeeds E-mail
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Collingham, England

Latest outage, problems and issue reports in Collingham and nearby locations:

  • stevem2009 Steve Matthews (@stevem2009) reported from Harrogate, England

    @virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.

  • Shazia5Khan SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.

  • chazpr Charles R (@chazpr) reported from Leeds, England

    @virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine

  • henocookie Henry Cookson (@henocookie) reported from Leeds, England

    @Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority

  • thehammer46 Ben (@thehammer46) reported from Leeds, England

    @virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story

  • leondas Leon Das (@leondas) reported from Leeds, England

    @virginmedia Down again

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed

  • leondas Leon Das (@leondas) reported from Leeds, England

    @virginmedia down again

  • MrNickWalker Nick (@MrNickWalker) reported from Leeds, England

    @virginmedia Hi, no nothing listed but keeps slowing down.

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    @virginmedia No I haven't, it's happening daily. Do you know what the problem might be?

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins

  • 4everrail Mike Sunley (@4everrail) reported from Harrogate, England

    @virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MTamerA Tamer Asfahani (@MTamerA) reported

    @virginmedia I don’t think you understand that I’ve had to LEAVE to tweet and mail. Postcode I won’t post on social media but will DM. I’m not stupid to share that level of detail online. And frankly, you shouldn’t be asking fir that information online either unless it’s through DMs

  • thesturge Claire Sturgess (@thesturge) reported

    @virginmedia Morning, I'm trying to talk to someone this morning. We can't connect via the website because of our broadband issues. Can we have a webchat here? I can use the 4G on my phone.

  • HowDare22555048 HowDareYou (@HowDare22555048) reported

    @virginmedia When will you useless lot fooking get it right? You fooking sent an engineer to connect at a new address and still no fooking Internet. Fooking do something about it instead of continuously telling me to contact useless customer service. WHY THE **** SHOULD I?

  • amsnic_ amy (@amsnic_) reported

    @virginmedia Comes up with connection problem and the ‘click me’ page which doesn’t work :(

  • PeterAdamHall Peter Meritt-Hall (@PeterAdamHall) reported

    @virginmedia signed up to your big oomph package and still waiting for an e-mail to confirm details over a week later. Been on hold for 2 hours on live chat with no response and can’t get through via phone as I don’t have an account number. Not a great start as a new customer..

  • amsnic_ amy (@amsnic_) reported

    @virginmedia I’ve checked the service status already and it literally says good service.. however I’m getting “no internet” on my devices

  • KeithParsons81 Keith Parsons. (@KeithParsons81) reported

    @KatharineMerry @virginmedia I had a nightmare Katharine when I left them. Owed me over £400 and took ages. Hope your issue is resolved soon.

  • paddymorton Paddy Morton (@paddymorton) reported from Dublin City, Leinster

    “ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour

  • fearnoregrets moo (@fearnoregrets) reported

    @virginmedia Every time I phone you leave me on hold then hang up 🙃

  • TZAROUGE Jackie (@TZAROUGE) reported

    @virginmedia Good Morning. Issues again today!! Are you aware of problems again in our area. I am trying to work today but no internet!!!