Virgin Media

Virgin Media Outage Report in Collingham, City and Borough of Leeds, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Collingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Collingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Collingham, City and Borough of Leeds, England 03/29/2024 11:45

March 29: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Collingham, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Knaresborough and Wetherby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Phone
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Collingham, England

Latest outage, problems and issue reports in Collingham and nearby locations:

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄

  • SamanthaCarmic7 Samantha Carmichael (@SamanthaCarmic7) reported from Leeds, England

    @virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.

  • tigerman2570 Philip Woolford (@tigerman2570) reported from Leeds, England

    @virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid

  • carlwaring Carl Waring (@carlwaring) reported from Knaresborough, England

    @niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.

  • tigerman2570 Philip Woolford (@tigerman2570) reported from Leeds, England

    @virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue

  • whoisdougie Nathan Spooklas (@whoisdougie) reported from Leeds, England

    @virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.

  • RestartCarl Carl Harrison (@RestartCarl) reported from Leeds, England

    .@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...

  • MeKeiron KDH (@MeKeiron) reported from Leeds, England

    @virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡

  • SamanthaCarmic7 Samantha Carmichael (@SamanthaCarmic7) reported from Leeds, England

    @virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia why is broadband service not working again!!!!

  • cymrobin Robin J Smith (@cymrobin) reported from Leeds, England

    @virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • xgeekymumx Elle (@xgeekymumx) reported

    @Retromombie1 @virginmedia @AllyRoy18 Mines down again too 😑

  • vivala_Georgia Georgia (@vivala_Georgia) reported

    I hate having to phone Virgin Media, always left seething. Terrible company.

  • tom_bourlet Tom Bourlet SpaghettiTraveller (@tom_bourlet) reported

    @virginmedia Hey, I appreciate your help the other day. We had the engineer out and he changed some of the wiring, worked for a week but now back to failing all day. Any help would be hugely appreciated

  • Smizz_x Emma Withers (@Smizz_x) reported

    @virginmedia Hi, yes I've looked on there, but everyone with the same complaint as us is just being fobbed off with the same rubbish we are always fobbed off with. It amazes me that as a long term o2 customer who's only had excellent service, you're owned by the same company and yours is crap

  • rosiewilby Rosie Wilby (@rosiewilby) reported

    @virginmedia Please help

  • Naomiworldz naomi davies (@Naomiworldz) reported

    @virginmedia I’ll check but why is my account not letting me sign in ?

  • Louise63544316 Louise (@Louise63544316) reported

    @virginmedia getting an email of works in our area on Wednesday! Services will be disrupted, this is not acceptable we work from home and need the wifi. Surely you could do this at a more convenient time? With people working from home this causes major problems

  • rosiewilby Rosie Wilby (@rosiewilby) reported

    @virginmedia Do I need a new login and password for this ?

  • singer9559 Jackie McNair (@singer9559) reported

    @virginmedia been here before weeks,ago. Can't speak to a manager to sort this out. Keep complaining but nothing is done. Shocking service and we are fed up now.

  • olimortimer Oli Mortimer (@olimortimer) reported

    Email from @virginmedia 5 mins ago, saying that we won't have internet tomorrow until 6pm, due to works to modernise the network. Thanks for giving us plenty of notice, especially as it reads it's planned modernisation. Will we be receiving credit for the downtime?