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Virgin Media outages and service status in Whitefield, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Whitefield, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 18, 8:08 AM GMT+1.
  • 65% Internet (65%)
  • 19% Wi-fi (19%)
  • 6% Total Blackout (6%)
  • 5% TV (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Sale, Bolton, Salford, Rochdale, Ashton-under-Lyne, Oldham, Littleborough, Warrington, Bury, Dukinfield, Hazel Grove, and Darwen.

CityProblem TypeReport Time
Manchester Wi-fi 2 hours ago
Manchester Wi-fi 11 hours ago
Manchester Internet 13 hours ago
Manchester Total Blackout 13 hours ago
Stockport Total Blackout 13 hours ago
Manchester Internet 14 hours ago

Nearby cities with recent reports

Manchester

38 recent signals

2 hours ago
Stockport

3 recent signals

13 hours ago
Sale

2 recent signals

17 hours ago
Bolton

2 recent signals

3 days ago
Salford

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • Hasbullins
    Hazbullins (@Hasbullins) reported from Salford, England

    @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

  • twiddlemeister
    Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, England

    Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

  • nathangreen101
    Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

  • SandyLindsay
    Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, England

    Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

  • JohnnyDude1983
    🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • Samuel_J_Mc
    Sam (@Samuel_J_Mc) reported from Timperley, England

    @virginmedia customer service is so ****. They just transfer you round to different departments

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Aldehulme
    David (@Aldehulme) reported from Oldham, England

    @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • Rayzor74
    Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, England

    Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

  • Woolfie30
    Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • NeilAshtonActor
    Neil Ashton (@NeilAshtonActor) reported from Stockport, England

    @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

  • ChrisFoxRacing
    Christopher Fox (@ChrisFoxRacing) reported from Bolton, England

    @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

  • roslers_vest
    Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia network down again in Heywood appalling lack of service yet again

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

  • OldhamBradd
    Bradley Smith (@OldhamBradd) reported from Oldham, England

    Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hollypolls
    Sammi Todd (@hollypolls) reported

    @virginmedia how many times do we have to suffer loss of internet before you actually do something proactive & sort it? Fed up of paying for such a poor service, promised reimbursements which never happen & being fobbed off by your team every time to power off and reset the hub

  • YvonneWard0
    Yvonne Ward (@YvonneWard0) reported

    @virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.

  • timmorr17294439
    tim.. (@timmorr17294439) reported

    @Loumandrights @virginmedia im so sick of seeing people moaning about virgin media how ******** are these randoms in my timeline always the same the service sucks I have no internet ..move from them its simple ..@virginmedia

  • Yolo123Rana
    CFC._AKHI😴 (@Yolo123Rana) reported

    @virginmedia my WiFi is down right nor sure why

  • Barbiknow
    Abbey (@Barbiknow) reported

    @virginmedia In the kitchen it’s very bad, bad in the bathroom, worse upstairs and it’s very frustrating. I just upgraded to a faster bandwidth but I haven’t seen a single difference except for that I am paying more money.

  • Borgbunny
    Dave or David (@Borgbunny) reported

    @virginmedia could you give us more information as to why the predicted time of resolution for fixing the service outage in Kent is 8pm tonight? Does it take that long to really reboot everything?

  • shashpatel23
    Shash (@shashpatel23) reported

    @virginmedia @virginmedia its not my equipment, its your end. If you know how important it is why does the estimated fix time keep getting later - now its after 6pm. When the working day has finished. Logged on to speak with someone and can't verify me even though im logged into my account!?!

  • TheDukeDusk
    Duke Dusk (@TheDukeDusk) reported

    Can virgin media fix their **** ts is kinda ridiculous

  • KBGreyhoundlady
    Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported

    @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough

  • Pxrac1
    Pxrac (@Pxrac1) reported

    @Doki_R6 @Ambi_R6 If ur looking for a good fibre company in Scotland I would say Virgin Media, I was with EE and legit had barely 20 mb down and now I have 1gb down and like 500 upload maybe more.