Virgin Media outages and service status in Whitefield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 11 outage signals in the last 24 hours around Whitefield, including 11 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 19, 1:45 AM GMT+1.
- Internet (41%)
- TV (35%)
- Wi-fi (13%)
- Total Blackout (9%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Stockport, Warrington, Rochdale, Ashton-under-Lyne, Bury, Leigh, Salford, Altrincham, Sale, Stalybridge, and Rossendale.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 hours ago |
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Internet | 6 hours ago |
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Internet | 10 hours ago |
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Wi-fi | 13 hours ago |
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Internet | 15 hours ago |
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Internet | 16 hours ago |
Nearby cities with recent reports
41 recent signals
12 recent signals
9 recent signals
5 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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Nathan (@nathangreen101) reported from Ashton-under-Lyne, EnglandHi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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Phoebe (@TTPhoebe) reported from Manchester, EnglandAnyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Emily (@ErHes1997) reported from Timperley, EnglandHow can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Have you just stopped responding now? Having some system issues?
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Nathan Talbot (@nathantalbot) reported from Salford, EnglandIs anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
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Laura May (@Laura_May_Ness) reported from Manchester, EnglandHi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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Sam (@Samuel_J_Mc) reported from Timperley, England@virginmedia customer service is so ****. They just transfer you round to different departments
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SLT4K 👨🏻💻 🇬🇧 (@Slt4K) reported from Urmston, England@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
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Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, EnglandHave @virginmedia gone down in South Manchester??? Been kicked off the wifi!
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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👽 (@bludav_andrew) reported from Manchester, England@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Mercer (@Merse2506) reported@virginmedia After a week after transfer I still have no NETFLIX. They said 24 hours a week ago. I am a Kylie fanand have already missed promos and now going to miss the show promoted for the past few weeks. If i miss it i will never trust VM again.
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X (@XONYT_) reportedI switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed
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Big Ape (@keithman45) reportedHi @virginmedia I've just received a text to say I'm being charged for "unreturned equipment ". But your engineer took it with him. Can't get through on 150. Can you help?
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Big Ben (@IciBigBen2) reported@jakebritishwall @virginmedia @Benleo Same here. They don’t give a **** about their customers. I avoid anything with Virgin name on it.
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COVENANT ENFORCER ENGLAND (@SniperRais) reported@Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.
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Rick (@rickta1) reported@virginmedia @Benleo Generic replies and absolutely unforgivable call centres off shores just to make that bit more money out of millions- all the while providing an awful service!!!!! Leave them like so many of us all have. Loyalty means nothing to them.
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Vicky Leigh (@vickiferris) reported@virginmedia you told me there was an issue with my 360 tv box and said would send me a replacement. You sent me a stream box that doesn't record tv and not what I pay for or want.... and no one answers the phone
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Canaz-UK (@CanazUK) reported@Benleo @virginmedia Virgin Active gym were the worst gym I've ever dealt with. Avoid!
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Gazza (@kunsbannedhair) reported@jomickane @Benleo @virginmedia I know you may doubt my sincerity, These jokers are just as bad
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The Emperor Poofius Maximus (@IlPoofto) reported@Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...