Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 12/25/2025 22:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Oldham, Rochdale, Manchester, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Altrincham, Sale and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldham Wi-fi
United KingdomRochdale E-mail
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • aish_a_ aisha (@aish_a_) reported from Bolton, England

    @virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia And this is why I don’t bother calling you for the most part. The service desk where I work are in trouble if customers are on hold for 20 seconds. Virgin are a huge company and can’t afford a call centre where customers don’t have to wait 15 mins (so far) on hold.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.

  • BeStrongBolton Be Strong Daz (@BeStrongBolton) reported from Bolton, England

    @virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    @virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .

  • DanyelWilliam13 Danyel (@DanyelWilliam13) reported from Oldham, England

    @virginmedia On the 25th and then the month after we have the same issue Just not on really

  • knowmadiqx2x knowmadiqx2x (@knowmadiqx2x) reported from Manchester, England

    Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    30 mins on hold to @virginmedia so far. Absolutely awful customer service. Again.

  • aish_a_ aisha (@aish_a_) reported from Bolton, England

    Virgin media is so ******* SHIT sick of this life

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now

  • GrahamEdgington Graham Edgington (@GrahamEdgington) reported from Bolton, England

    @virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3

  • GrahamEdgington Graham Edgington (@GrahamEdgington) reported from Bolton, England

    @virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.

  • LauraR1707 Laura (@LauraR1707) reported from Bury, England

    @virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔

  • elisanarbs Elisa Narborough (@elisanarbs) reported from Warrington, England

    @virginmedia no internet for two hours now: Wifi light green and base light is flashing green, service status in wa1 area said no known issues, please help!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia You could at least have an option to call back customers rather than keeping them on hold. Again, this is really poor customer service.

  • clk_85 claire kenyon (@clk_85) reported from Manchester, England

    @virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends

  • dreadedwhisky Guy Rushworth (@dreadedwhisky) reported from Manchester, England

    After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.

  • Kimbow21 kimberley Goodinson (@Kimbow21) reported from Bolton, England

    @virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Easson3Easson Daniel Easson (@Easson3Easson) reported

    @virginmedia My Hub 5 has been down all day!, neighbour was back up this morning, but is down again! Phoned Virgin and got no help at all, infact I got an agent who was so ignorant that he refused me service and told me I had no security set up for my account. Terrible Service.!

  • TDSTURNER1987 Timothy Turner (@TDSTURNER1987) reported

    @virginmedia what is the ETA on the broadband issue being fixed? Please don’t fob me off with the “unfortunately…” post, I appreciate things happen but as a long time customer the lack of communication is making me feel less than valued

  • marksands69 ⚒Mark Sands⚒ (@marksands69) reported from Rainham, England

    Anyone still having broadband issues with @virginmedia

  • jinoslejj Jinoslej (@jinoslejj) reported

    @virginmedia @EE help this failing company out

  • JoshuaOllis2003 JoshauOllis (@JoshuaOllis2003) reported

    @virginmedia Fix your stupid ******* internet u incompetent ******* morons

  • veedubsnut Veedubsnut (@veedubsnut) reported

    @scazz786 @virginmedia Better work from the office like anyone should if their internet is down at home.

  • SplitJugular jack (@SplitJugular) reported

    @virginmedia Pretty harsh that you are putting monthly cost up £7 for this sub par service. How embarrassing

  • Pepperami90 Andrew Fox (@Pepperami90) reported

    @virginmedia My broadband is down and can't report it. 2 boys can't play computers and going up the wall!

  • Andyuk03 Andrew (@Andyuk03) reported

    @virginmedia Website down too? Bet they been hit with ransomware

  • daveyboytommo Dave Thompson (@daveyboytommo) reported

    @virginmedia, your internet service is down, your website is down, your phone lines are down, you aren't providing any updates on the platforms that you could use. What is going on? It's 2023, not the early days of the internet. You charge so much your services should be superb