Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rochdale, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Oldham, Altrincham, Sale and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Rochdale |
TV | |
| Manchester |
||
| Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Mike-Kateley #RejoinEU
(@mikekateley) reported
from
Ashton-under-Lyne, England
@virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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Helen Hurley
(@HelenMHurley) reported
from
Manchester, England
@virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same
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*Hayley*
(@haylesxxx1) reported
from
Sale, England
@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
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⚒ Sam ⚒ Warrington Hammer ⚒
(@_samhowell) reported
from
Warrington, England
Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!
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Adam Cailler
(@acailler) reported
from
Manchester, England
@JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.
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Peter Thornton.🇺🇦
(@insidewrite1957) reported
from
Ramsbottom, England
@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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⚒ Sam ⚒ Warrington Hammer ⚒
(@_samhowell) reported
from
Warrington, England
Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?
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Scott Henderson
(@Hendy14) reported
from
Salford, England
@virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia No point, there is a problem but it shows there aren't any issues in the area.
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Andy Millington
(@andymillington) reported
from
Cheadle Hulme, England
@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
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GreenWasBlue
(@GreenwasBlue) reported
from
Bolton, England
@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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Jacko
(@Jakes_7) reported
from
Ashton-under-Lyne, England
@LeedsViking @virginmedia Ignore it mate, like their customer services will your question.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helo
(@MoizSiawala) reported
@virginmedia This is such a regular occurrence now that it makes me think that it is either related to some work done on the network or an update pushed out. I have enough background in networking to state this. If it was one off, I could understand. Same issue happened on 5 Dec.
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Chrissie Packman
(@EssexChrissie) reported
@virginmedia You keep saying that but nobody is actually resolving the problem.
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Luce Grover
(@grover_luce) reported
@virginmedia Yup, I am emailing them directly and I was instructed to do so by a direct member of his team to solve the problem weeks ago. Please address & sort ASAP. @virginmedia #virginmedia
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Jonathan Creaser (M0XXJ)
(@jonathancreaser) reported
@virginmedia So, @virginmedia your (very helpful) engineer came to look at our landline issue and, guess what? Yes, as I had said, it was an exchange issue with no need to actually visit our house. Apparently this is not fixable and so I need a new modem so you can move me on to (I assume)
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Pauline M Barten
(@PaulineMBarten) reported
@cravenmos @virginmedia That's terrible. I hope they put this right for her.
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
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Chrissie Packman
(@EssexChrissie) reported
@virginmedia It’s going to end the same way as all the other calls. With nothing being resolved. You have the worst customer service team I have ever encountered.
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Andy Barnes
(@andydbarnes) reported
@virginmedia You answered. Eventually. No worries. It’s a broken system though. 2h on WhatsApp to get told to phone you anyway
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Robert Payden
(@r0bskee) reported
@CARNDARAK @vmbusiness nothing can beat @telekomHU . Been struggling with the same issue for 3 years 😢 competitive gaming is impossible
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Nick Craven 🇺🇦
(@cravenmos) reported
@virginmedia My 82-year-old mother-in-law's landline stopped working ydy. She is housebound, disabled and the line operates an emergency response system. Virgin told her that an engineer would reach her "within five hours" because she is vulnerable. No-one turned up.