Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Warrington, Rochdale, Salford, Stockport, Bolton, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Craig Cooke
(@storm_imaging) reported
from
Bolton, England
Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩
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Debbie Grimshaw 🐝
(@DebbieG_EA) reported
from
Ashton-under-Lyne, England
@virginmedia Thank you appears there is a TV services issue being fixed at the moment estimated to be resolved by 16:00 Hope so, can't have anything spoil my viewing of @CallTheMidwife1 season finale this weekend
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia
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Martin Paul Roche
(@Rochethewriter) reported
from
Delph, England
@virginmedia Sadly not. I was advised to wait until today when some quota/allowance kicked in for the 1st of the month to renew my contract. 'Ash' promised to call back between 9 & 10. Still waiting. And apparently its now costing me more because I never renewed! My fault then. Go figure.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Your equipment is so cheap and crap, a massive company like Virgin Media, and we can only use this pathetic hub 3, 500mbps of pure shite, can't wait to see the back of you, P.S. it's not what goes into the router, it's the unstable jitter and ping that comes out. 🖕
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ADAM @ independent media wolves
(@AdamConlon10) reported
from
Middleton, England
@BTSportBoxing and @virginmedia sort your dam sound problem otherwise I will be demanding a refund on my box office charge!! #FuryWilder2
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Lisa Shaw
(@littlelegs0829) reported
from
Stockport, England
@owensherratt @virginmedia I left these for that reason... being so slow or not having any Service for days... I ended up going with Now Tv !!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Gaming is a joke, so called superfast, I played 1 game tonight, backed out of all others turned Xbox off totally waste of time but, every night every game you are crap mate @virginmedia total shite always have been I can't even get a signal upstairs.
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
@virginmedia I was using NowTv so thats why the connection cut. I stream TV more than anything which is why I'm having so many issues as your broadband is so unreliable
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michaela👑💋
(@michaelad1997) reported
from
Walkden, England
@virginmedia Look at them trying to be clever, should try it on more important things like fixing the daily problem with their tv and internet
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia intermittent WiFi in Ashton under lyne all week, what is going on. You did works in the area last month and service has been worse than ever. Paying for the top broadband yet the service is appalling.
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Paul Croft
(@SRDcrofty83) reported
from
Salford, England
@virginmedia Any time estimate when I will receive both tv and internet not had any since 5pm yesterday I've also logged loss of service too
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the type of service you give, trash, what advise are you going to give me, unplug router 30 secs, 👎 open ports👎 none of your advise works, , no point,
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Dizz Sukha
(@DizzSukha) reported
from
Bolton, England
@virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Public Announcement: STAY AWAY FROM @virginmedia , they ALWAYS give you the wrong information, the attitude SUCKS. I’m done. @sky I’m coming home
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Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing free and red lights
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I'm looking for another ISP for a few months until my contract ends with your poxy company, @sky or @EE mabe, if you gave 100.000 GIG, you still have crap equipment like a £20.00 router it can't cope with today's gaming.
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Ian Anderson Gray 🚀#SMMW20
(@iagdotme) reported
from
Cheadle Hulme, England
@virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.
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Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing green and red lights
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Neil Stanley
(@neilrstanley) reported
from
Warrington, England
@virginmedia Not sure I can replicate problem now I’m successfully logged into the app.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sara
(@SaraTraube) reported
@virginmedia Thanks for the WhatsApp number. Will try that. Chat / phone is not working. Long waiting times and then no help given.
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Ross Glover
(@RossCGlover) reported
@virginmedia quite honestly the worst customer service I’ve ever had the misfortune to experience. Six agents spoken to over 90 minutes. Misinformation given and an inability to complete a simple request. Atrocious. #CustomerService #CustomerExperience
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EmmaSsings♫
(@Emmski01) reported
@virginmedia I contacted VM on Friday 13th May to see where it was but no one seemed to know anything about it? I rang again on Tuesday 17th after me sending my first complaint on 16th about it, and was told that they couldnt see if it had been sent??
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Jenny
(@Jennyh0151) reported
@virginmedia yet again the tv and WiFi have gone off! Entered the code on website says a signal problem! Can't test the equipment because your website says bad request! Pure Joke!
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EmmaSsings♫
(@Emmski01) reported
@virginmedia Hi Can you tell me why it is taking so long for a manager to call me back regarding my replacment phone that I have been waiting over a week for please? No one seems to want to help at VM?
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Shawn Collins
(@ShawnInside18) reported
@virginmedia new customer but can’t log in or speak to anyone because there is a password on the account that’s unknown to us. Please can you help as we want to upgrade the package. Thanks
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JohnThompson
(@JohnThompsonTV) reported
@virginmedia I can't work out why my Virgin won't admit that there is an internet outage problem when there is one because I'm having problems and 20 at the people who are so quite simply have you got a problem yes or no
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Sara
(@SaraTraube) reported
@virginmedia Hello! I’d like to have the number to your customer retention team please. I’m not calling your call centre again. Waste of time.
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Alan Thorogood
(@arrowanaman) reported
@virginmedia Yes it’s working but painfully slow, eg tv pixelated and twitter etc loading v slowly. I have fuel aided the WiFi app
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Jason Woods
(@jason84woods) reported
@virginmedia Yeah, someone called Melanie, then when her system went down she passed the call onto grace