Virgin Media outages and service status in Whitefield, England

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Rossendale, Stockport, Warrington, Hyde, Rochdale, Bury, Altrincham, Salford, Middleton, Sale, Ashton-under-Lyne, and Littleborough.

City	Problem Type	Report Time
Manchester	Internet	5 hours ago
Oldham	Internet	5 hours ago
Manchester	Wi-fi	6 hours ago
Manchester	Internet	9 hours ago
Bolton	Internet	10 hours ago
Manchester	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

• 
  Mark Armstrong (@mark001282) reported 3 minutes ago from Manchester, England

  @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 4 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Liz Tuite (@tuite_liz) reported 7 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Liz Tuite (@tuite_liz) reported 16 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 16 minutes ago from Sale, England

  @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

• 
  Paul Terry (@SurrealPaulT) reported 17 minutes ago from Manchester, England

  @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

• 
  johnsonhomes (@johnsonhomes2) reported 24 minutes ago from Sale, England

  @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

• 
  Nathan (@nathangreen101) reported 34 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 36 minutes ago from Sale, England

  @virginmedia Have you just stopped responding now? Having some system issues?

• 
  Mark Armstrong (@mark001282) reported 41 minutes ago from Manchester, England

  Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

• 
  CLAIRE GROVER 🐝 (@ClaireabelleRed) reported 42 minutes ago from Bury, England

  @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 43 minutes ago from Manchester, England

  @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 46 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 46 minutes ago from Manchester, England

  @virginmedia are you down again in M20? Hub flashing red again.

• 
  Rachael Stafford (@rachaelstafford) reported 48 minutes ago from Salford, England

  @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

• 
  Scott Moseley (@roslers_vest) reported 48 minutes ago from Rochdale, England

  @virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day

• 
  Hannah Tompkins (@he_tompkins) reported 53 minutes ago from Manchester, England

  @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

• 
  Nathan Talbot (@nathantalbot) reported 53 minutes ago from Salford, England

  Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

• 
  Gamepopper (@gamepopper) reported 56 minutes ago from Salford, England

  @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

• 
  jimmy (@jimmysteamboat) reported 58 minutes ago from Manchester, England

  @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bo Duddley (@VallaNils13872) reported 1 minute ago

  @virginmedia I’m in the unenviable position of having my broadband with virgin and my mobile with O2 I currently have internet cutting out constantly and a phone that can’t get a signal in the backwaters of Cambridge and I pay for this awful service

• 
  pat (@wfc2000uk) reported 2 minutes ago

  @LutzSchueler @virginmedia of urgency, it’s happened quite a few times over last few years, I been a customer for 20 years now. Your customer service said need to £700, cancellation fee. Which I’m not willing to pay. I look forward to your reply.

• 
  Cmdr Anaander Miaani (@philbigdog) reported 2 minutes ago

  @virginmedia my neighbour has Gigabit fibre with you, their house is 20 feet from mine yet you claim I cannot be connected to the network. Please contact me on how I can fix this ludicrous error.

• 
  Mark P (@WinnyOgden) reported 4 minutes ago

  @biggle1908 Avoid virgin media like the plague. Appalling customer service.

• 
  Paul Tee (@Nokkapie) reported 4 minutes ago

  Yes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!

• 
  Louie Ells (@louie_elliott22) reported 6 minutes ago

  @tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 7 minutes ago

  @Girlw0ndr Yep steer clear of @virginmedia. Their broadband is down as we speak!

• 
  Dr Ioannis Zisis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@zisisioa) reported 9 minutes ago

  Abysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.

• 
  biomulv (@biomulv) reported 9 minutes ago

  @asanchadev @virginmedia Company provided £25 router is ****. Shocker ..... Get a decent mesh.

• 
  Lisa Allen (@lovelylisaj) reported 10 minutes ago

  @virginmedia hi, my mum got a call supposedly from you about the router being slow. I took over and I don’t think it was legit. They were asking me to switch off the router and put it on again. I ended the call as I was suspicious. Internet speed is fine.