Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bury, Oldham, Stockport, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup, Dukinfield and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Bury |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Abbey
(@abzster) reported
from
Manchester, England
@virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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Pablo Costa
(@pabsmanc89) reported
from
Manchester, England
@Virginmedia broadband down in Manchester
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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Katharine Guiney
(@KatharineGuiney) reported
from
Warrington, England
@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
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Anna Robinson
(@Anna_Rob25) reported
from
Salford, England
Why is @virginmedia internet always down, paying for a service you can never use 🙄😤
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
Hey @virginmedia so you’ve cut me off again on the first day my kids are back at school or is virgin media still down or is this just what you do? @richardbranson can you help? 😔
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Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
@virginmedia down again ....but give it a few days ...I’ll get cut off for late payment 😔
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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dan higgin
(@higgin25) reported
from
Sale, England
@virginmedia why is your internet always going off? Also the worst device I’ve come across. Can’t wait to move
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Milk Monkey
(@killer_gorton10) reported
from
Manchester, England
@virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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ronnie beaver
(@parabull50) reported
from
Cheadle Hulme, England
@virginmedia disgusting service latest offer for new customers £16 cheaper than existing customers after 15 years time for a change I think very disappointed
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BLACK MILK
(@blackmilkcereal) reported
from
Manchester, England
@vmbusiness can you answer your customer support phones please. Our phone line is down 📞
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laney_32🇾🇪 🐓
(@Laney322) reported
56 minutes and I’m getting transferred to yet another department. How hard is it to order WiFi boosters? Obviously if your a @virginmedia customer very…
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SnuggleBear
(@snuggle_bear1) reported
@derrickca @virginmedia Possibly have a look at EE they have it so if their network goes down you have access to BT broadband and vice versa,also try BT directly or as someone else has said SKY.
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Grant
(@mastermc0) reported
@virginmedia Hi John apparently it’s a known issue in the area is there anywhere I can see this and check status updates as there was nothing showing on the service status page when I last tried to look at it and now it won’t load due to site maintenance?
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Grant
(@mastermc0) reported
@virginmedia @GRFLew Apparently it’s a known issue in the area and engineers are working on it is there anywhere I can see this or check the status to save my calling up to check? The online checker wasn’t showing anything earlier and now I can’t even get it to run at all
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Gaz
(@uscmrisc) reported
@virginmedia Are you joking? I’m a network engineer for a different service provider and my dad is a Cisco accredited engineer. The issue is with the connection and nothing to do with the local network. Please escalate accordingly
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Suzanne Owen
(@madaboutchis) reported
@virginmedia So it says online there are no issues in area?
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brian woan
(@bfcbri) reported
@virginmedia there appears to be an issue in the PR25 area as I can't get any Internet access
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PietroVincenzo8
(@PVincenzo8) reported
@virginmedia Here’s a question for you, I’ve been trying to get in touch with you to ask some questions about my account but no matter which number I call or which option I select to get support there doesn’t seem to be any lines open. Have you decided to to a full winter shut down?
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Casper13692
(@Casper13692) reported
@derrickca @virginmedia Sounds like RCN Cable company. bad service, box didn't work, rude service man, returned box, and not looked back. Only cable service is building. Now we have cable from a different company too use " Hightop"
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Oliver Foggin
(@oliverfoggin) reported
@virginmedia I ran the test and it said no issues found.