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Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Internet 1 day ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago
Stockport Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • rachheywood
    Rachel Heywood (@rachheywood) reported from Stockport, England

    @virginmedia I ran the fault test this morning and it picked nothing up. It’s always abysmally slow at weekends but today is worse than ever.

  • alchteb
    beth (@alchteb) reported from Warrington, England

    went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!

  • DoNathan1291
    Dona Saunders (@DoNathan1291) reported from Cheadle Hulme, England

    @virginmedia Same problems again! Router keeps going off. 3 times in an hour. I am paying for a service that I can't rely on. If you do not send a new router, We are leaving. Contract up or not!

  • MsLucyOpenshaw
    M S L U C Y 💟 (@MsLucyOpenshaw) reported from Bolton, England

    It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Loads of times, it is the router, that is the problem not the speed, 220 meg goe's in but it is how it come's out.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

  • Lisa_P117
    Lisa Patel (@Lisa_P117) reported from Horwich, England

    @virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!

  • elle__olivia
    𝕰𝖑𝖑𝖊 (@elle__olivia) reported from Manchester, England

    @virginmedia is the broadband down in Manchester (M21 8tj) I haven’t been able to get online since yesterday

  • redjoker1999
    Crypto🃏 (@redjoker1999) reported from Urmston, England

    @virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.

  • LIAMREILLY20
    LIAM REILLY🌹 (@LIAMREILLY20) reported from Warrington, England

    @virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...

  • AdamMoran
    Adam Moran (@AdamMoran) reported from Salford, England

    @virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia 220down 10up on pc but on xb1 it is 270down but the lag is the problem on Xb1 it is all over the place.

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Salford, England

    @virginmedia Same issue if I'm home, which I'm not at the moment. Incredibly frustrating that the only place I have pathetic Wi-Fi access is in my own home.

  • MetzGeorgia
    Georgiex (@MetzGeorgia) reported from Manchester, England

    @virginmedia Terrible.

  • davidseale1985
    David Seale (@davidseale1985) reported from Manchester, England

    @virginmedia Yeh I got that the WiFi in my home is fine in the sense that there are no black spots. I have extenders and wireless and wired powerpoints so not an issue it’s the actual speeds I’m receiving that’s the issue.

  • BCAREYDOTCOM
    BRIAN CAREY (@BCAREYDOTCOM) reported from Salford, England

    @virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Like I say it's bad every single day for gaming!!!

  • Horwichbloke
    My name is Michael (@Horwichbloke) reported from Horwich, England

    @sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!

  • SteveHaylesALAW
    Steve 🎗🎗 (@SteveHaylesALAW) reported from Walkden, England

    @virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyHobs
    Andy Hobsbawm (@AndyHobs) reported

    Dear @virginmedia [be polite, be polite] is there a fast way to see the status of my broadband fix? Rather than spend 5mins going through a line check process to read: "Looks like there are issues in your postcode affecting your services. Check back here at any time for updates."

  • jjbrownless
    Jess B (@jjbrownless) reported

    @virginmedia You actual wankers. Leaving an old woman who lives alone with no internet and no phone for 2.5 weeks with no resolution or back up plan. Her previous services are gone now so she can't even receive phone calls. What complete ********* you are. #virginmedia

  • spinelli_x
    'Spinelli' (@spinelli_x) reported

    @virginmedia when are the broadband and tv issues going to be sorted? I have no wifi and have a deadline to meet. This is going on too long now

  • af7d9f67b6c04d0
    matt salmon (@af7d9f67b6c04d0) reported

    @virginmedia Why would I be charged £60 every month and have to have a house long phone call. Going through the same crap every month to have it added the following month, as I did not pay the extra the month b4. Do the maths.

  • HelenCook18
    Helen Cook (@HelenCook18) reported

    @virginmedia She is able to contact you but is not receiving any useful help. She needs an engineer sent out to her!

  • DChaps_
    Danielle 🔮 (@DChaps_) reported

    @virginmedia how long will broadband be down in WA9 area? Haven’t had internet all day and I need to work

  • pugpugvw1
    chris D (@pugpugvw1) reported

    @LouiseK1984 @virginmedia if you run the test your system it nearly always shows no issue, I had lost internet so checked using my mobile , it said tv , internet was no problem, even though it was down,

  • Bikeinstructor_
    Richard Suart (@Bikeinstructor_) reported

    @virginmedia Internet been down all day in L35 area How long does it take to turn it off and turn it on again

  • CamilleriCheryl
    Cheryl Camilleri (@CamilleriCheryl) reported

    @virginmedia Done all of this Saturday. Its the issue with communication and lack of that is the problem. Poor customer service

  • IslingtonChap
    Tim Chapman (@IslingtonChap) reported

    @RMCunliffe Yep. Don’t even bother with the @virginmedia tech support Team. Totally useless.