Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Warrington, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Jacko
(@Jakes_7) reported
from
Ashton-under-Lyne, England
@LeedsViking @virginmedia Ignore it mate, like their customer services will your question.
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Scott Henderson
(@Hendy14) reported
from
Salford, England
@virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month
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NJW
(@NJWesthead) reported
from
Rawtenstall, England
@virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!
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Sean
(@SeanKeyes) reported
from
Manchester, England
Same old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but even that seems impossible
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Sean
(@SeanKeyes) reported
from
Manchester, England
@virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!
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Nick-crack-a-way-Nick-crack-away
(@Justnick752) reported
from
Manchester, England
@virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia Chatting to your customer service team, she blaming me for disconnecting the chat but it’s you lot
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Mike-Kateley #RejoinEU
(@mikekateley) reported
from
Ashton-under-Lyne, England
@virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.
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@AniAna98722504
(@AnianaAbrudan) reported
from
Urmston, England
@Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but when that seems impossible
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David Eyres
(@davideyres) reported
from
Oldham, England
More @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish
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Mazz Carsberg
(@CarsbergMazz) reported
from
Ashton-under-Lyne, England
@virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)
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LeChonk
(@J_w_D94) reported
from
Horwich, England
@virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.
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Andy Millington
(@andymillington) reported
from
Cheadle Hulme, England
@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia not used my package for 4 weeks. You said you would send someone out to reconnect, which never happened, you keep passing me to different departments. you still have the cheek to send me a bill. Still waiting for the free return package to send your equipment back
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Mc Entegart
(@linda_mce) reported
@virginmedia The website said there would be no loss of service, I have no phone service
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Graham Dobson
(@millwallfootie) reported
@virginmedia Unfortunately it doesn’t help. It has resumed green flashing. Altho’ I have rebooted the set up and checked all connections, nothing has changed from when it worked previously albeit slow, slow, quick, quick, slow. It’s not been what it should be since installation 9/2020...
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Dave Gibson
(@daon7800) reported
@virginmedia You have been doing some ground works outside my house today, does that mean I can expect disruption to my service?
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playpet
(@playpet1) reported
@virginmedia you are on to me over a late paid bill well you can F off I’m not paying it and when it’s cut off we will go to court I’ve beentrying to call over getting the service disconnected as Vodafone are offering a faster service at 1/2 the price and I’ve noticed
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Rick Ward
(@Rick_Ward86) reported
@virginmedia I couldn't find the details on the link you sent, but someone on your online chat confirmed it is still open. Still, it's absolutely shocking how this has been dealt with and it feels like @virginmedia has an "ignore the problem and it will go away" mentality!
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Yvonne Waller
(@YvonneWaller) reported
@virginmedia My elderly Mum has had no cover phone , TV, broadband since Friday 15th. Reading all sorts on social media. When will the fix result. She is losing the will to....
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Linda Mc Entegart
(@linda_mce) reported
@virginmedia There was no mention of this, I need to back this out, as I need phone service
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🌹🖤Kelle🖤🌹
(@xxkells1978xx) reported
@virginmedia what is going on with your service no tv or broadband for nearly 24 hours now absolute joke 😡😡
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SK2
(@SK21878) reported
Anyone else having @virginmedia broadband issues in Solihull again? 😩
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Serena Durrant
(@Serena_Durrant0) reported
@Inked_Ry @virginmedia I’m with you! 6 months of issues and still no manage call back 16hours spent on the to either be hung up on or put on hold and be hung up on. CISAS are not investigating sinceVirgin can’t speak to or value customers and rather hang up on polite respectful customers!