Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 03/11/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Timperley, Bolton, Warrington, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale and Bury.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • twiddlemeister Dave/Давид 🇺🇦 (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Altho, I’m not sure how I would cancel it…

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…

  • austingreenxxx Austin 💚 (@austingreenxxx) reported from Manchester, England

    @virginmedia your internet is down… AGAIN… some peope that things to post

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.

  • Joe95976011 Joe (@Joe95976011) reported from Atherton, England

    @virginmedia worst customer service ever

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia than it’s worth, even after being with your service since it launched.

  • twiddlemeister Dave/Давид 🇺🇦 (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.

  • twiddlemeister Dave/Давид 🇺🇦 (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia and once again we have no Internet services. This is without doubt a terrible service.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy_Darby Andy Darby (@Andy_Darby) reported

    @virginmedia Our internet has gone off this afternoon and not come back on again. Looked out the window and one of your vans vanished ominously down the road. Can you send someone to fix it?

  • Mikeryga Shalasar Fyrebrand (@Mikeryga) reported

    @virginmedia sort your **** out 2 nights in a row internet keeps dropping ******* up my raid night

  • elainecasebury elainecasebury (@elainecasebury) reported

    @virginmedia your service is awful. I've just spent 2 hours on the phone, got no where then was told £240 cancellation fee! Awful service. Can't wait to cancel

  • Lrshaw1 Lrshaw (@Lrshaw1) reported

    @mentalhealthga2 @virginmedia Write to cicas- register your complaint with them. Virgin will never properly respond to you - just fob you off

  • MrFnRayner Mr Rayner (@MrFnRayner) reported

    Or not, thanks ******* @virginmedia for charging me for 250 down 25 up and giving me 30 down and 3-3.5 up Literally spent the last 90 minutes troubleshooting, hoping it would sort itself and resetting literally everything connected to the internet.

  • Lrshaw1 Lrshaw (@Lrshaw1) reported

    @virginmedia @ahinx89 Yoursystem@is a joke. I complained 1 dec now with cedr. So many computer letters undated unsigned no contact numbers, too many start we tried to contact you but no reply - joke - no voicemails or missed calls. Just deliberate attempts to divert from actually resolving complaint.

  • Andy49459757 Andy (@Andy49459757) reported

    @virginmedia What is up with your service tonight in SE18 area.rubbish!

  • paulbnorris Paul B Norris (@paulbnorris) reported

    I miss @Hyperoptic. 8 years with barely any faults, and always communicated when there was an issue. 4 months in with @virginmedia and I’ve been without internet for 2 days, told the fault may be fixed by the 11th after I had to chase them up as their website reported no faults.

  • GaryNicol67 Gary Nicol (@GaryNicol67) reported

    @virginmedia is it standard procedure to hang up on customers in the middle of a complaint call? Very, very poor ‘customer service’ How do I cancel my contract?

  • RyannAVFC Ryann (@RyannAVFC) reported

    @virginmedia All speed tests including the tests your advisers do all come back saying they're performing well, it's lag spikes/dropping of connection which is the problem