Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Cheadle, Salford, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Oldham |
Total Blackout | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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Gerry Hattrick
(@TinmanPG) reported
from
Cheadle Hulme, England
@virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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Denis Cudahy
(@cudda69) reported
from
Horwich, England
@virginmedia absolute joke cancelled my contract beginning August because of issues ever since its been installed, looked at at my bill I'm still being charged, all equipment in a box so it's not used you have signed me up again for 12 month WTF #jokers
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Alec Parkin
(@Eurovisioned) reported
from
Manchester, England
Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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Carolyn Hudson
(@crhudson10) reported
from
Horwich, England
@virginmedia Non-existent customer service; line cuts off every time we call, emailed 9 days ago & still no response & bill has increased to £167 pm for fewer services! Wouldn’t mind but I only watch Netflix! 😱
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia @NorthernOaf Feel free to look in to my non-existent service.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.
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Tim Coulman
(@heytc1964) reported
from
Rochdale, England
@virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them
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Jenny Whitham
(@Jenny_Whitham) reported
from
Manchester, England
I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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Mark Robinson
(@markfrobi) reported
from
Atherton, England
@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
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Shaun
(@shaunbentley) reported
from
Manchester, England
@virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anonymous Gypsy Actor
(@AnonRomaActor) reported
@virginmedia Basically the system says that my address needs a ‘pre pull’ that has already been done. So now I won’t have my internet installed for 8 weeks since ordering because your Filipino customer service don’t understand my request. They have also called me ********** in tagalog.
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BIRD IS THE WORD
(@thy_bird) reported
@virginmedia Engineer never phoned or turned back up, customer services have mentioned you have issues in all of bexley and will be broken for up to a week...but you don't know the cause of the issues when an engineer said you had noise on the line yesterday... #bexley #virginbroken
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Simon Neale
(@nealesj) reported
@virginmedia still continue their ****/non-existent customer service.... 50 minutes holding and counting to speak to someone. I was chasing an engineer, but now I'm inclined to give notice on my contract. Whoever heads up Customer Service is incompetent. #VirginMedia
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Monica Chumber
(@MonicaChumber) reported
@virginmedia appalling service promised a call back two days ago still nothing been calling every day to be put on hold for 40min every time then get through to one of your incompetent employees 😡
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Jamie Badman
(@Jamie_Badman) reported
@blueghostuk @virginmedia They reckon 3 weeks for restock which is Xmas. Don't see me getting it before then. Looks like I'll end up cancelling contract before it began. Horrendous start to a new service.
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A 🇾🇪
(@Utd1A) reported
@virginmedia I have called almost daily and even attempted to go through your sales team because they’re conveniently still handling current circumstances without issues
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Eleonora Marton
(@eleonoramarton) reported
@virginmedia is there a problem in SE13? All morning without internet connection... thanks
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Sam Rolfe
(@drgoinggrey) reported
@GeorgieMurphy94 @virginmedia No reply to tweets about it and you can't get through when you call either because some of their call centres are shut because of covid....for reasons. With people working from home you would think broadband companies would be busier, not shutting down....
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itgetseasierlessi...
(@anthony11230) reported
@virginmedia Wifi and voicemail back on. Unrelated but longstanding issue: I am working from home, and VPN keeps crashing. Work IT says its a broadband issue, but VM says otherwise. Cant get to speak t anyone. Your advice please. Thank you
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A 🇾🇪
(@Utd1A) reported
@virginmedia No confirmation email. I am asking as politely as possible here. My internet is a mess. I have tried every solution you state in your online help. Please can I have an engineer sent out because this is concerning my ability to work from home, in addition to social use