Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/15/2026 21:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • emmawinstanley1 emma2511 (@emmawinstanley1) reported from Aspull, England

    @virginmedia finding it very difficult to get through to someone to discuss technical support please help

  • teesh69 ✨$ERENA✨ (@teesh69) reported from Manchester, England

    @virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks

  • JardineClifford Clifford Jardine (@JardineClifford) reported from Middleton, England

    @virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer

  • PammyVegas21 Pamela Lavell (@PammyVegas21) reported from Warrington, England

    @virginmedia I was going to go to a better provider but was assured that the price was guaranteed until May 2021. You have broken the terms of the contract AGAIN. How many mature citizens who aren’t as computer savvy get ripped off by you? How is this being allowed to happen? Shame on you

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    @virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    @virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    @virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.

  • pete_vella Pete Vella (@pete_vella) reported from Salford, England

    @virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!

  • Josh_Deegan Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia TV/Broadband issues again! WN2

  • mallen_87 Matt Allen 🔶 (@mallen_87) reported from Horwich, England

    @virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?

  • JardineClifford Clifford Jardine (@JardineClifford) reported from Middleton, England

    @virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for

  • LiamRLaverick Liam Laverick (@LiamRLaverick) reported from Urmston, England

    @virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    @virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GGREPS George Grace (@GGREPS) reported

    @virginmedia hoping you can help- service seems to have been down all afternoon here in SW2, is there any update available? Thanks

  • rovertegdol1 rovertegdol (@rovertegdol1) reported

    @virginmedia It’s terrible

  • jonhatt Jonathan Hatt (@jonhatt) reported

    @virginmedia can’t sign in to my account on my laptop. Says you have a problem. Been 2 days now.

  • Omarnsiti Sheikh omar (@Omarnsiti) reported

    @virginmedia im not getting service in a lot of areas in my house and no one is solving this issue, i had sky and they were perfect, dont know why i joined you. the customer service is terrible

  • EggsyGLC John (Eggsy) (@EggsyGLC) reported

    @virginmedia I've just been on the phone for over an hour to 0800 052 1734 the best they could offer me was a twenty five pound credit on my account. The last call I had on the 17th promised a fix by today I have not been able to work since the 15th of November. Who is going to pay my bills?

  • lukedavidsims Luke David Sims (@lukedavidsims) reported

    @virginmedia Live chat is now telling us we're not even connected to our router. supposedly there are no issues and we're lying...

  • Trulyshocking Truly Shocking (@Trulyshocking) reported

    @o2 if my address with you is ‘ab12de’ but with @virginmedia it’s ‘ab1 2de’ Will this cause an issue with volt activation?

  • AudsdubIre Audie (@AudsdubIre) reported

    Can someone help me in @Virgin abt my mobile a/c please @virginmedia @VirginMediaCC

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

  • TheRealMrFrisk Fisherman Bunk (@TheRealMrFrisk) reported

    Anyway thinking of swapping to @virginmedia, just don't. Currently have an ongoing complaint which I've had a call back for today where they've BLATANTLY LIED. Whilst I'm on hold, I'm cut off and they don't bother calling back. Customer for 15+ years. Appalling customer service.