Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rochdale, Salford, Stockport, Warrington, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
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stacey mcnulty
(@sjmcnulty1981) reported
from
Ashton-under-Lyne, England
@virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
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James Marshall
(@jameze1992) reported
from
Oldham, England
Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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Laura Donnellan
(@ImLauraa) reported
from
Oldham, England
@virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.
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Ajay Parekh
(@ajayparekh68) reported
from
Ashton-under-Lyne, England
@virginmedia absolutely appalling service, 39min and counting trying to close an account I haven’t used for three months, on hold for 11min now.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And another issue. Must be that time of the year when I seem to have numerous problems in a short time span. Now it’s saying incorrect password when trying to join the WiFi network (password hasn’t changed), or it’ll say there’s a connection problem to internet and a red button.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ZiDave FI
(@Zidave1) reported
@virginmedia But the issue is external to my house? As my neighbours who also have Virgin Broadband have confirmed to me today. So when will the service be resolved in my street? This is affecting my ability to work from home and I would just like to cancel mid-contract
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Unwanted Life
(@UnwantedLife_Me) reported
hi @virginmedia. Will your company pay for a backup broadband service given just how completely and utterly unreliable your service is?
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x
(@Brokengod) reported
@virginmedia No thanks, cancellation it is, 2 hours to cancel altogether and 8 nearly useless staff to deal with it.
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Dan Welburn
(@Dtmwelburn) reported
@virginmedia Rodding ducts in underground network with no safety barriers total disregard for safety
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Derek Turpin
(@thedelboy) reported
complaint. Take care, The Virgin Media team To stop receiving messages, reply STOP. For help, reply HELP. No one tried contacting lying gits.
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Holly Rezaie
(@HollyRezaie) reported
@virginmedia I must say I have switched my broadband from sky to yourself and I am appalled by your lack of customer service before I have even been set up. Can anyone recommend a internet provider that offer good customer service?
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Rowena
(@JustRowena) reported
@CityFibre @virginmedia I will send you these by DM. However, you have made your position very clear on the phone. I've been told it is my job to organise the repair for YOUR damage because you cut a Virgin cable not a CityFibre one. No support, no accountability,no attempts to assist. Really poor
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Adam Rhodes
(@adamrhodes200) reported
@virginmedia Not yet, but I will. Feels bit redundant however, if other have had the same issue for months and it's still not fixed.
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Lisa Marlow
(@LisaMar88323027) reported
@virginmedia No it's an ongoing issue, the cost is main issue as I can get same package from sky for £41 IM paying £75 a month even though I've been customer for 7 years can't be offered good deal do I wi be looking leaving on 27th January
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Jute Adore Gift Hampers
(@JuteAdoreHamper) reported
So I currently pay £36.99pm for #VirginMedia for 125mbps (+free calls & 100+ channels) they email to inform from next month it’s increasing to £73pm 😱 but a new customer can have 264mbps broadband (+free calls & 100+ channels) for just £29.99. Where is the incentive for loyalty?