Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 2 hours ago |
|
Manchester
|
Internet | 2 days ago |
|
Bolton
|
Internet | 3 days ago |
|
Manchester
|
Total Blackout | 4 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 5 days ago |
Community Discussion
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Ian Cardy (@IanCardy2) reported from Ashton-under-Lyne, EnglandUnsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!
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Paul Holmes (@DidymusBrush) reported from Manchester, England@cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.
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Paul Holmes (@DidymusBrush) reported from Manchester, EnglandSince the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.
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Josh The G4ymer 🏳️🌈🇬🇧 (@JoshTheG4ymer) reported from Ashton-under-Lyne, England@virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.
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Niall Douglass (@NiallDouglass) reported from Manchester, EnglandKeep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia
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Nick Poynton (@reg14reg) reported from Bolton, EnglandWell @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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exvista (@exvista_eamonn) reported from Stockport, England@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
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Christine C (@Conuggy) reported from Manchester, England@virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!
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Rebecca🐕 (@rebeccahw_x) reported from Manchester, Englandwifi down again @virginmedia in M22 area :/
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Adele Turton (@adeleturton) reported from Salford, EnglandDo you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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Paul Holmes (@DidymusBrush) reported from Manchester, England@virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?
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exvista (@exvista_eamonn) reported from Stockport, England@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Nick Poynton (@reg14reg) reported from Bolton, England@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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mark dean (@markdean5413) reported from Salford, EnglandSo we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Shannon (@ShanRebec94) reported from Sale, EnglandInternet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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Christine C (@Conuggy) reported from Manchester, England@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Dave (@twiddlemeister) reported from Cheadle Hulme, England@dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.
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Rebecca Fairclough (@BectoriaF) reported from Manchester, England@virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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George Bass (@GeorgeBassUK) reported@virginmedia Never mind, got them through a different site instead. Cheers
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paul (@paulisaacs) reported@virginmedia I try to avoid calling Virgin on the phone because it means waiting 30 mins every time to get through; hence Twitter. Based on the service I've received you, I have extreme concern about how you might deal with elderly, vulnerble, disabled or impaired customers.
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Leah🕊 (@LeahCaitlinxxx) reported@virginmedia we were never given a disconnection date and no one explained that to us when we called either. Our services were restricted in September, we didn’t manage to get through on the phone until October, we were only told that if we paid the outstanding then (1)
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paul (@paulisaacs) reported@virginmedia The long waits are the smallest difficulty. The bigger issues were the miscommunications, the overuse of jargon on the phone, the multiple missed appointments, and the threatening emails.
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InfernoTheFox🏳️🌈🏳️⚧️ (@Infernothefox) reported@virginmedia I'm not even a customer for you anymore, I was pointing out your flaws by quote retweeting another customer of your ISP. So I suggest you go help (@Lythero) them instead of bothering me!
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Daniel Evans (@DanielE43288406) reported@virginmedia can you confirm not a single virgin media customer was able to log in to priority this morning? what a disaster.. people grabbing them from just chopping up URLS rather than logging in? sort it out. Dm me.
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Amie Jones (@Amzj5ft) reported@virginmedia my WiFi isnt reaching the back bedroom, the engineer that installed it said that I'm a volt customer so i can get the WiFi pods. I've tried doing it through the app but its not working, I'm not great with tech so just wanted to speak to someone to help
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Daniel (@spasypaddy) reported@virginmedia But can't even login. Nevertheless look for tickets. Shambles
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Amie Jones (@Amzj5ft) reported@virginmedia spent over half an hour on hold to finally get through to someone and was cut off as I was giving my account number! Please can I speak to a real person!? Having issues with my broadband
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paul (@paulisaacs) reported@virginmedia I try to avoid calling Virgin (even for complaints) because it always takes 30 mins to get through; that's why I'm using Twitter. Based on the service I've received from you, I have extreme concern about how you might deal with elderly, vulnerable, disabled or impaired customers.