Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Sale, Bury, Rossendale District, Bolton, Rochdale, Oldham, Altrincham, Stockport and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Warrington |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia It’s the same. I live in a small flat and when I go into the bedroom, the signal drops significantly. Surely it should reach the whole flat!
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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BT
(@AussieBen38) reported
from
Stockport, England
Absolutely abysmal customer service from @virginmedia everyone I speak to hasn’t a clue what they’re talking about! People steer clear if you’re thinking of switching!
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Pete Marshall
(@harlemplaster) reported
from
Sale, England
@virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.
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Alison Pilkington
(@AlisonPilkingt4) reported
from
Salford, England
@virginmedia we have a loss of broadband in the M6 area. No notification but the automated service states it’s an update on the service. If you want to provide good customer service, prior warning would be good. I’m fed up of this. If I can’t work from home, I will lose pay!!!
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Hub is in the living room. No signal in the bedroom which is really close. Been happening for the past 6 months or so. Wasn’t originally the case.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
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Ben Holmes
(@Ben_buy_thebook) reported
from
Salford, England
Looks like the WiFi is down. @virginmedia can you confirm?
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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Simon
(@OfficialJarvo) reported
from
Ashton-under-Lyne, England
@virginmedia hi can some help me? Im after a price on something
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Steph
(@SeeingSpots_) reported
from
Oldham, England
The internet has gone again. I swear @virginmedia is down more than it's up!. It went at this time on Friday for 30 mins. Today the website shows a fault in the area. ETR 5PM!
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Yes it is. Plenty of room. No reason why the signal is poor. My last home was a house and it was fine in that.
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Michael Vix
(@DallasCowboysMV) reported
from
Manchester, England
@virginmedia upgraded my package 3 weeks ago & wished I’d left and gone to sky as originally planned. Service is shocking. Worse speeds than before upgrade. How do I cancel, nobody is answering my calls. Hours spent on hold
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
Obviously, using the @UswitchUK service I should shop for a better than the exorbitant @virginmedia broadband service with phone line that I pay for but never use, after 6 years, they are complacent, I'm unhappy, because the Direct Debits are going in above the rate of inflation.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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⭐️⭐️⭐️Tricky ⭐️⭐️⭐️
(@rich_tricky) reported
@Ofcom Hi - how do I make an official complaint about @virginmedia please? I have been illegally signed up to a new contract. Told incorrectly have to pay cancellation charges. Called a liar even after they were proved wrong. Agreed a new deal and then delivered something else.
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Steph
(@stephk178) reported
@virginmedia I need help with My Virgin Media account access please. I clicked the verify email link but haven’t been able to access it since. It doesn’t recognise my details so I try to create a new account but it says I have one, which doesn’t work?! I’m going round in circles!
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Gracie Mae
(@hotbyd) reported
@virginmedia Just a quick update for you. Have finally had 2 calls now and been offered compensation. Also we now know that our issue is with the construction team!
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kirsty giles
(@londonkiwichick) reported
@virginmedia Hey Virgin Media! I cancelled my contact when it ended in December as you’re not available where I moved to. Did everything correctly. Keep getting bills. Spent over an hour on the phone sorting it out in January. Got another bill today. Can you help?
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Rangers Da? Naw. Rangers Grand Da!
(@mabozarhowkin) reported
@virginmedia I need to report an issue with my router intermittently dropping connections and general wifi misbehaviour since you "updated" the router firmware. I am not going to call your number and wait in a queue for ages, racking up costs. Can someone contact me please?
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B26God
(@NotLuke_James7) reported
@virginmedia Been on hold for an hour, passed through three departments, please I'm just trying to change my bill due to your service not working,
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Anne Usher
(@usher_anne) reported
@virginmedia Wish I had NEVER contacted you.....I feel I am now being harassed as you don’t seem to understand. I have cancelled everything including the free sim for a mobile phone and sent the bloody thing back to you
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James Garwell
(@jamesgarwell) reported
@virginmedia Now I’m out of contract, the portal works again, but it’s still £25/mth more expensive to get tv with you than it is for the same package with Sky. Multiple chat agents tried to help, but each one offered a more expensive price than the last for the same product
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Watermelon5ugar
(@watermelon5ugar) reported
@virginmedia Thanks, but please send this to your actual customer service staff
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Orakle O
(@orakle) reported
@virginmedia Well I had no service for 3pm till 2am yesterday the checker did you are tracking the issue... why were we not informed that there was an issue that had to be resolved until my service was down???? Also I had no TV and No Internet and I have a 5yr old.... (Do the Math) not cool😞