Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/22/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.

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City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • Dave_mona David Monaghan (@Dave_mona) reported from Manchester, England

    @virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.

  • Andrewa9980 Andrew🐝 (@Andrewa9980) reported from Ashton-under-Lyne, England

    @LucySD_ @virginmedia Ok cheers your more help than @virginmedia

  • aish_a_ aisha (@aish_a_) reported from Bolton, England

    @virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me

  • Benmorley23 Ben Morley (@Benmorley23) reported from Warrington, England

    2nd attempt to cancel my account and @virginmedia hang up again. I requested to raise a complaint and they hang up! @Ofcom will be contacted. (Seen as you’re not allowing a consumer to raise a complaint)

  • GeoffParkinson6 Geoff Parkinson (@GeoffParkinson6) reported from Tyldesley, England

    @davetherave103 @JusticeCraig @virginmedia It’s bad customer relations that’s seeing customer leave for Sky to many outrages on virgin

  • ChrisPhelps78 Chris Phelps (@ChrisPhelps78) reported from Urmston, England

    @virginmedia No area problems I am at a lose I’m tech savvy and rather sort myself but if I can’t or your engineers I give up.

  • Mancman10 Ian (@Mancman10) reported from Manchester, England

    @virginmedia Hello please can you help as my remote control for my TV box has a button that is not now working so i need a new one but have forgotten the account password so i can't get through to anyone on the phone by dialing 150, please can you help me, thanks,regards Ian

  • UBuildmain Jeff Griffiths (@UBuildmain) reported from Atherton, England

    @virginmedia Thanks virgin media for putting my bill up yet agin with out any prior warning. Messaged and still no reply shocking customer service 🤬

  • Benmorley23 Ben Morley (@Benmorley23) reported from Warrington, England

    @virginmedia @Ofcom I now have a recording of the last advisor who I spoken to... terrible terrible service and I will not ever return to @virginmedia. What a waste after 20 years of being with you. What a shame, I will send the recording to @ofcom and cancel the direct debit 👍🏻

  • SCRcrofty83 Paul Croft (@SCRcrofty83) reported from Salford, England

    @pipercjjj @virginmedia And my app is showing me no issues WOW

  • Benmorley23 Ben Morley (@Benmorley23) reported from Warrington, England

    @virginmedia You replying like this is extremely poor customer service. You are insinuating I have been disconnected when I simply want cancel my account. **** it I’ll cancel the direct debit and just leave the country. @Ofcom

  • Manchester_Tart Manchester Tart (@Manchester_Tart) reported from Urmston, England

    @virginmedia get off the internet, I want to use the house phone! #virgin #down

  • withloveanax Ana Stewart (@withloveanax) reported from Sale, England

    @virginmedia A complaint has been logged but I still have not received a call from a supervisor. I have not been assured what compensation we will be given due to this chaotic mess!!!

  • JennaAndKyle ourfloridaadventures (@JennaAndKyle) reported from Manchester, England

    @virginmedia No we’ve been using it for years and it’s been fine. We’ve turned the box off & on to see if that would help but nothing

  • zzzzoioioi Z Z Z Z oi oi oi. (@zzzzoioioi) reported from Stockport, England

    If you're a Virgin media customer and you don't have BT sport they are showing the game for free on channel 100 in HD! "Come on Chelsea"#ChelseaFC #CFC .

  • ChrisPhelps78 Chris Phelps (@ChrisPhelps78) reported from Urmston, England

    @virginmedia 14 year customer M41 area Manchester. New router Monday internet dropping around Tea time (350meg). Engineer yesterday new boosters and I’ve had to buy a ether switch as told it’s my cctv no it’s not. Let’s hear the PR BS I want a proper refund!!! #virginmedia

  • SCRcrofty83 Paul Croft (@SCRcrofty83) reported from Salford, England

    @virginmedia Done them both saying no issues but somehow I'm having WiFi connection issues

  • SCRcrofty83 Paul Croft (@SCRcrofty83) reported from Salford, England

    @virginmedia Is anybody else having problems with broadband in the Monton area

  • JennaAndKyle ourfloridaadventures (@JennaAndKyle) reported from Manchester, England

    @Aaronjgriffiths @virginmedia How annoying is it 🙈 mines still not working I don’t know what else to do

  • Gallerixia Rixie | MamaDemonDoggo (@Gallerixia) reported from Salford, England

    @virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MotaBomb Lumoscapers (@MotaBomb) reported

    @virginmedia We’ve been trying to fix this since December. Last time I called was this afternoon

  • CodeBeard Phil Harvey 😷 (@CodeBeard) reported

    @virginmedia Ran it. Still slow. <2mbs

  • _jgriffin Jonathan Griffin (@_jgriffin) reported

    @virginmedia All I want to know is why there is a red light on my router. It is not listed in your help. So surely this is a faulty router that needs replacing. What is the simplest way to replace my router?

  • kttymagician kittymagician (@kttymagician) reported

    @virginmedia This is now targeted harassment and I’ll be honest with you I don’t take kindly to being targeted repeatedly. LET US GO. WE DON’T WANT YOUR SERVICE. THIS MAKES US FEEL IT WAS THE RIGHT DECISION TO LEAVE.

  • DannyWyattXXX Danny Wyatt | 🏳️‍🌈🇬🇧 | $5 OnlyFans (@DannyWyattXXX) reported

    @virginmedia hi. ive had the price increase letter, im looking to either cancel the services or upgrade to 1gig BB, with the hub5 if a deal can be arranged.

  • xxNJKxx Nikki Kennedy (@xxNJKxx) reported

    @virginmedia Each time I was asking a question she would reply with an answer that didn’t relate to what I was asking and then she cut the call while she had me on mute. I complained via WhatsApp and the the messages I got in response were rude, said he would raise a complaint…

  • leeharris85 lee harris (@leeharris85) reported

    @virginmedia any chance of sorting the on demand apps out put the monthly bill up but iplayer itv hub all 4 etc not working!!

  • xxNJKxx Nikki Kennedy (@xxNJKxx) reported

    @virginmedia And then raise a complaint about long queue times and closed it. No it’s about your RUDE advisor and my time that has been wasted. I want this looking into further please.

  • meji137 Paula Mejia-Wright (@meji137) reported

    @virginmedia can you help? TiVo box not connecting to internet. Plugged to hub 3 as modem.

  • smileyrav Rav 🤓 (@smileyrav) reported from Hitchin, England

    @virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks