Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 12/16/2025 18:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Oldham, Altrincham, Sale, Todmorden and Rochdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia I've woken up to no Internet service at all, again

  • MaksymMarcial AdoptiveCuban (@MaksymMarcial) reported from Oldham, England

    @stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.

  • LordFoxx75 Si 🦊 🐝🐝 🇮🇪 🏳️‍🌈🇬🇧🇪🇺 (@LordFoxx75) reported from Manchester, England

    @virginmedia Broadband and TV down….I need to work at home….sort it out

  • SidMooreManc Moore AccountancySid (@SidMooreManc) reported from Sale, England

    @virginmedia My app says we are. However I can not click through to how we get service updates

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!

  • AnneWoolley1 Anne Woolley (@AnneWoolley1) reported from Hindley, England

    @virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!

  • ButterscotchDe6 Butterscotch But Christmas ❄ 🏳️‍⚧️ (@ButterscotchDe6) reported from Salford, England

    @virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok

  • ButterscotchDe6 Butterscotch But Christmas ❄ 🏳️‍⚧️ (@ButterscotchDe6) reported from Salford, England

    @virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges

  • DougHall18 Doug Hall (@DougHall18) reported from Bolton, England

    @virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia If does now. 12:00. That's 17 hours without service.

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Manchester, England

    @virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ysgramor Fatih Cengiz (@Ysgramor) reported

    @virginmedia Hi! I'm currently at work. I hope issue will be fixed today otherwise definitely I'll look for alternatives soon.

  • h4shaw Heidi Shaw (@h4shaw) reported

    @virginmedia Thank you, but I really don’t want to get on another call, just to be shouted at again. Virgin used to mean quality and good service, but that’s not the case now. Instead of rewarding loyalty, you give all the best deals to hook new customers. Very disappointed.

  • jordanladley Jordan Ladley (@jordanladley) reported

    @virginmedia As many people on here that had the same problem I don’t think it’s an issue where service checker says there is a problem and only happened for one event, other times it seems to be ok just yesterday was an issue and had to turn on freeview instead

  • Destroyerofpiz2 Destroyofpizza2 (@Destroyerofpiz2) reported

    @virginmedia need to be investigated for fraud constant daily disconnections and awful customer service. Also they gaslight you into thinking it’s only your Wi-Fi while the evidence it’s happening to millions of people daily

  • eyem4n Dave (@eyem4n) reported

    @virginmedia #virginmediadown HA3 0LY been down on and off now for 24 hours. Please sort it and issue compensation.

  • BarnabasCalder Barnabas Calder (@BarnabasCalder) reported

    @virginmedia Thanks. After being told by a weirdly rude, sneering colleague of yours that there was no way of finding out my balance without my full security details I have since found I could get it by dialling 789. I did so and have paid my last bill.

  • husheen76 Mark 🇮🇪 (@husheen76) reported

    @virginmedia hi is there some way to get help other than 0345 454 1111 this number. It just keeps giving me the run around

  • thebravesprout Viren (@thebravesprout) reported

    Hi @virginmedia I just called to cancel my contract, after waiting on hold for ages and politely explaining my situation, one of your advisors simply hung up on me. 🫠🙃

  • thebravesprout Viren (@thebravesprout) reported

    @virginmedia I'm moving to a property which doesn't support Virgin. I've called 3 times today and not had an luck

  • interludearch Natalie (@interludearch) reported

    My fiber #VirginMedia router died and reset itself. After 15 mins downtime it booted up again but with fac settings. Sharing this as I can see a few others reporting issues.