Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Oldham, Altrincham, Sale, Todmorden and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia I've woken up to no Internet service at all, again
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AdoptiveCuban
(@MaksymMarcial) reported
from
Oldham, England
@stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.
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Si 🦊 🐝🐝 🇮🇪 🏳️🌈🇬🇧🇪🇺
(@LordFoxx75) reported
from
Manchester, England
@virginmedia Broadband and TV down….I need to work at home….sort it out
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Moore AccountancySid
(@SidMooreManc) reported
from
Sale, England
@virginmedia My app says we are. However I can not click through to how we get service updates
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
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Anne Woolley
(@AnneWoolley1) reported
from
Hindley, England
@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges
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Doug Hall
(@DougHall18) reported
from
Bolton, England
@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia If does now. 12:00. That's 17 hours without service.
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Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Manchester, England
@virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?
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Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fatih Cengiz
(@Ysgramor) reported
@virginmedia Hi! I'm currently at work. I hope issue will be fixed today otherwise definitely I'll look for alternatives soon.
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Heidi Shaw
(@h4shaw) reported
@virginmedia Thank you, but I really don’t want to get on another call, just to be shouted at again. Virgin used to mean quality and good service, but that’s not the case now. Instead of rewarding loyalty, you give all the best deals to hook new customers. Very disappointed.
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Jordan Ladley
(@jordanladley) reported
@virginmedia As many people on here that had the same problem I don’t think it’s an issue where service checker says there is a problem and only happened for one event, other times it seems to be ok just yesterday was an issue and had to turn on freeview instead
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Destroyofpizza2
(@Destroyerofpiz2) reported
@virginmedia need to be investigated for fraud constant daily disconnections and awful customer service. Also they gaslight you into thinking it’s only your Wi-Fi while the evidence it’s happening to millions of people daily
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Dave
(@eyem4n) reported
@virginmedia #virginmediadown HA3 0LY been down on and off now for 24 hours. Please sort it and issue compensation.
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Barnabas Calder
(@BarnabasCalder) reported
@virginmedia Thanks. After being told by a weirdly rude, sneering colleague of yours that there was no way of finding out my balance without my full security details I have since found I could get it by dialling 789. I did so and have paid my last bill.
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Mark 🇮🇪
(@husheen76) reported
@virginmedia hi is there some way to get help other than 0345 454 1111 this number. It just keeps giving me the run around
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Viren
(@thebravesprout) reported
Hi @virginmedia I just called to cancel my contract, after waiting on hold for ages and politely explaining my situation, one of your advisors simply hung up on me. 🫠🙃
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Viren
(@thebravesprout) reported
@virginmedia I'm moving to a property which doesn't support Virgin. I've called 3 times today and not had an luck
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Natalie
(@interludearch) reported
My fiber #VirginMedia router died and reset itself. After 15 mins downtime it booted up again but with fac settings. Sharing this as I can see a few others reporting issues.