Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 08/09/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Rossendale District, Oldham, Warrington, Bolton, Bury, Stockport, Salford, Sale, Rochdale and Westhoughton.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomAltrincham Total Blackout
United KingdomManchester Internet
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • shaunbentley Shaun (@shaunbentley) reported from Salford, England

    @virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    @virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.

  • dreadedwhisky Guy Rushworth (@dreadedwhisky) reported from Manchester, England

    After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.

  • GrahamEdgington Graham Edgington (@GrahamEdgington) reported from Bolton, England

    @virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3

  • p0welly Andy Powell (@p0welly) reported from Greenfield, England

    For the live of God @virginmedia stop digging and fix your bad practices.

  • GrahamEdgington Graham Edgington (@GrahamEdgington) reported from Bolton, England

    @virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3

  • rian951 Rian Murray (@rian951) reported from Westhoughton, England

    @virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!

  • pcjcarter Pamela Carter (@pcjcarter) reported from Manchester, England

    @virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬

  • aish_a_ aisha (@aish_a_) reported from Bolton, England

    @virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.

  • AlanStockton11 Alan_MPS (@AlanStockton11) reported from Salford, England

    @virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢

  • DTGreen63 David Green (@DTGreen63) reported from Stockport, England

    @Virgin_Victoria @MadeByDyslexia @virginmedia They won't help customers service is crap they don't won't to know full stop

  • knowmadiqx2x knowmadiqx2x (@knowmadiqx2x) reported from Manchester, England

    Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia I’m afraid you’ve used the new deal trick before and look where we are. I am stuck without internet for a week and paying for a poor and inconsistent service. The server for my postcode M210ZN is down. Yet my wife who was working less than a mile away had no problems.

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    @virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kgannon1 Kevin Gannon (@kgannon1) reported

    @virginmedia My problem is your txt service and response for this issue has been so poor I want to cancel my service. It’s simply not how you treat people. Completely unacceptable

  • kgannon1 Kevin Gannon (@kgannon1) reported

    @virginmedia No the second engineer seemed to solve it but it started happening again. It was to do with network setting and connection cables. But we’ve now had intermittent WiFi for 7 days and no compensation for earlier loss of service

  • HenryMcleanLow Henry McLean-Low (@HenryMcleanLow) reported

    @virginmedia Getting very fed up of your intermittent service! Another morning of having to tether to my phone as the internet is unusable. Any ETA on fix?!

  • Mecha_Rontharo Queer Beholder 🏳️‍🌈 (@Mecha_Rontharo) reported

    @OllieHill @virginmedia Shockingly bad service.

  • shannonastonxx shannonaston (@shannonastonxx) reported

    @virginmedia Not sure I’m in Irvine, Scotland? Can you see if there’s issues?

  • Chrisroach Chris Roach (@Chrisroach) reported

    @ALANMYERSMEDIA @virginmedia I moved back to Formby when we knew we were having our first child, the house we moved to wasn’t covered by their network. Although that wasn’t my fault they still charged us £400 for leaving the contract early.

  • AncelottiArmy ETID (@AncelottiArmy) reported

    @virginmedia £190 is out of order though and a lot of money. You should just have a set amount like £99 would be more better especially after this year with a lot of people been furlough etc. I won’t be coming back and my parents our also leaving virgin when contract is up. So 2 customer lost

  • jimb2_ Jimb2 (@jimb2_) reported

    @virginmedia I will monitor, I have provided you with a tech number and complaint number for the cable issue can you look into why I am still waiting: Tech ID 107332_3710 Complaint ID COM1044332345 I've spent far too much time dealing with Virgin on this -

  • mattd1981 Matt Dickinson (@mattd1981) reported

    @virginmedia appalling service. Have logged complaint to be told it can take up to 8 WEEKS to look at!!!! Really really not good enough. TV, broadband, landline and mobile customer and looks like time to move elsewhere. Such a shame @richardbranson

  • GregAnd12668397 Greg Anderson (@GregAnd12668397) reported

    @ALANMYERSMEDIA @virginmedia The worst thing is the stress it causes older people. My mum gets really upset by this sort of thing. Older generation don't do email and automated telephone calls