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Virgin Media outages and service status in Whitefield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 9 outage signals in the last 24 hours around Whitefield, including 9 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 18, 4:56 PM GMT+1.
  • 40% Internet (40%)
  • 36% TV (36%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Warrington, Bolton, Rochdale, Ashton-under-Lyne, Bury, Leigh, Oldham, Salford, Altrincham, Sale, Stalybridge, and Rossendale.

CityProblem TypeReport Time
Stockport Wi-fi 9 minutes ago
Manchester Internet 2 hours ago
Manchester Internet 3 hours ago
Manchester Internet 3 hours ago
Manchester Internet 3 hours ago
Manchester Internet 3 hours ago

Nearby cities with recent reports

Manchester

40 recent signals

2 hours ago
Bolton

11 recent signals

24 hours ago
Stockport

9 recent signals

9 minutes ago
Warrington

5 recent signals

3 hours ago
Rochdale

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

  • DaveGarside
    Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported from Manchester, England

    @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

  • PaulRegent1
    Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

  • tonyj01
    Tony Jacobs (@tonyj01) reported from Manchester, England

    @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

  • AckersStorm
    Chris Atkinson (@AckersStorm) reported from Middleton, England

    @virginmedia when will the broadband issues be fixed properly in my area?

  • ClaireabelleRed
    CLAIRE GROVER 🐝 (@ClaireabelleRed) reported from Bury, England

    @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

  • andym1908
    Andrew (@andym1908) reported from Warrington, England

    @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • roslers_vest
    Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia network down again in Heywood appalling lack of service yet again

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

  • JohnnyDude1983
    🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia It's nothing you can help with on twitter unfortunately 😞.

  • SiManM20
    Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

  • SiManM20
    Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

  • michaelclark09
    Michael Clark (@michaelclark09) reported from Sale, England

    @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

  • duckyblog
    Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England

    @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IainLawrie51
    Iain Lawrie (@IainLawrie51) reported

    @virginmedia Thank you Vigin Media for spoiling the end of the PGA Tournament, WIFI kept cutting out near the close of the Tournament so don't know who won, shoddy service to say the least, why should we pay for a mediocre service, not fit for purpose.

  • georgehomiltonx
    George Homilton (@georgehomiltonx) reported

    @Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.

  • grancake
    cclinton.! (@grancake) reported

    @virginmedia I have had to do a factory reset the lady on the phone,was brilliant but at my age it wasnt it easy now I have to reset all my passwords for Netflix prime etc very bad

  • suemetty
    Sue Metcalf. 🌈 (@suemetty) reported

    @virginmedia my tv and broadband aren’t working and haven’t been for 3 days now, you say you will fix it on the 20/05 but I can’t even get on the app to log it, so how do I claim? NE8 3 JP

  • JPF369369369
    JPF (@JPF369369369) reported

    @Benleo @geoffspark1 @virginmedia Once the broadband firms hook you in good luck even finding a number to call them if there’s a problem. BT have told me I won’t be getting by Broadband back for a week……it took me about an hour to find a complaints email then they closed my complaint without fixing the problem…..all total *****.

  • PeterJa94013865
    jammo-James (@PeterJa94013865) reported

    Has @virginmedia gone down yet again, or is it just me?.

  • _bingster_
    Bingster (@_bingster_) reported

    @LGUK is it you? Or is @virginmedia that preventing me from casting my phone when broadband signal has gone. ******* horrible ***** now I have to listen to music 😑

  • Lilhoodxx
    ℭ•❯❯❯❯ (@Lilhoodxx) reported

    How can I unlink my Netflix from Virgin Media? Netflix is with my package via Virgin Media but I never activated it through Virgin Media cause I wanted my Netflix separate but it automatically did it. I want it removed so it can be separate. @virginmedia

  • Limey31649474
    Limey (@Limey31649474) reported

    @Benleo @virginmedia Same experience over weekend. Too much to write here but the worst I’ve been seen, incompetent beyond compare. Will be cancelling and expect them to wave the £108 they want to charge me to do so. Have a complaint raised, apparently I can’t respond to it for 8 weeks! Crap.

  • longpeptides
    Longevity Peptides (@longpeptides) reported

    @Benleo @virginmedia had similar issues with a provider in the us took months to get it sorted. it's like they're more focused on upselling than customer service.