Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 03/18/2026 08:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Manchester, Stockport, Bury, Bolton, Timperley, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle and Hyde.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomBury E-mail
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • juiceterry87 Greg R (@juiceterry87) reported from Oldham, England

    @virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer @virginmedia

  • shaunbentley Shaun (@shaunbentley) reported from Salford, England

    @virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..

  • 19Mikey67 Mike Cairns (@19Mikey67) reported from Salford, England

    @mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia So it looks like the router resetting was the start of a bigger issue. Router appears to be having issues again. Your diag service thinks the router is switched off but it certainly isn’t.

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia Still on the phone. Just found out the eng that was supposed to come today to fixed the frayed cables outside was a no show. Also all my smart lights have stopped working meaning the local network (not broadband) has gone down. Finally you’ve agreed to issue a deadlock letter.

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Rawtenstall, England

    Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x

  • tjane44 Tracy.💗. &hubby.😍 x (@tjane44) reported from Middleton, England

    @virginmedia still need help..phoned up, rude female.answered no help..text no answer.

  • BrightLitegames BrightLightGames (@BrightLitegames) reported from Sale, England

    @virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.

  • MrKarlEdgar Karl (@MrKarlEdgar) reported from Stockport, England

    @virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Pretty ironic when the @virginmedia Service Status page doesn’t work.

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Munrz_ cameron munro (@Munrz_) reported

    @virginmedia Help-On hold for 1 hour to be transferred to a “technical specialist” who was incapable of helping in any way, provided a service status phone number which told me nothing. I called again to be told the service maintenance will be completed by the 23rd...of February.

  • Killzone_Kid Killzone Kid (@Killzone_Kid) reported

    @virginmedia Why your website says everything is ok for my postcode but when I call, prerecorded message tells me there is a problem in my area?

  • entrustTMF entrustTMF (@entrustTMF) reported

    @Livdog @virginmedia Yes, I'm at the stage of wanting to cancel too...but can't even get to speak to someone to do that. Infuriating

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working

  • Killzone_Kid Killzone Kid (@Killzone_Kid) reported

    @virginmedia no, just says it is serious problem that it will take awhile to fix

  • andreaorme Andrea Orme (@andreaorme) reported

    @virginmedia Hello, please could someone get back to me regarding a C130 fault on my virgin box? I’m paying for a service I’m not receiving and can not get through by phone, have had no response by email, nor your live chat. This has been going on for at least 6 months. Thanks

  • trulybrightwin em 🎄 (@trulybrightwin) reported

    @virginmedia i have been trying for the past three weeks to cancel my package, every single time i am on hold for over 1 hour and then the call disconnects. there is no other way to cancel. i don't know what else to do.

  • JordanWisbey Jordan Wisbey (@JordanWisbey) reported

    @virginmedia internet awful again this week, struggling to hold work calls or manage online learning for the kids. Whole road is the same. We have complained on a number of occasions but nothing ever happens after hours on the phone. Should we just cancel and try someone else?

  • decoffeenated decoffeenated (@decoffeenated) reported

    @BBCNews It's a damn sight better and cheaper than my Virgin Media contract.

  • entrustTMF entrustTMF (@entrustTMF) reported

    @virginmedia Hi. The price of my contract has gone up to unacceptable levels. I can now get it significantly cheaper elsewhere. I'd like to cancel but now on hold for over an hour with no response. Can you help with this? Thanks