Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 03/18/2025 18:55

March 18: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Bolton, Sale, Rochdale, Oldham, Stockport, Rossendale District, Cheadle and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomWarrington Internet
United KingdomManchester E-mail
United KingdomSalford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed

  • RockPrincess26 Chelle Walmsley (@RockPrincess26) reported from Oldham, England

    @virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??

  • abzster Abbey (@abzster) reported from Manchester, England

    @virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?

  • KatharineGuiney Katharine Guiney (@KatharineGuiney) reported from Warrington, England

    @virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠

  • pjme327 Paul Edgar (@pjme327) reported from Hindley, England

    @virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.

  • Nw38Wilson nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?

  • blackmilkcereal BLACK MILK (@blackmilkcereal) reported from Manchester, England

    @vmbusiness can you answer your customer support phones please. Our phone line is down 📞

  • killer_gorton10 Milk Monkey (@killer_gorton10) reported from Manchester, England

    @virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing

  • pabsmanc89 Pablo Costa (@pabsmanc89) reported from Manchester, England

    @Virginmedia broadband down in Manchester

  • JustMeBeingMe4 Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍 (@JustMeBeingMe4) reported from Manchester, England

    @virginmedia down again ....but give it a few days ...I’ll get cut off for late payment 😔

  • maggsheap Maggie Heap (@maggsheap) reported from Bury, England

    @virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me

  • JustMeBeingMe4 Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍 (@JustMeBeingMe4) reported from Manchester, England

    Hey @virginmedia so you’ve cut me off again on the first day my kids are back at school or is virgin media still down or is this just what you do? @richardbranson can you help? 😔

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space

  • DuncanBamford duncan bamford (@DuncanBamford) reported from Rochdale, England

    @markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.

  • higgin25 dan higgin (@higgin25) reported from Sale, England

    @virginmedia why is your internet always going off? Also the worst device I’ve come across. Can’t wait to move

  • marshymoodle Karen Marshall (@marshymoodle) reported from Rochdale, England

    Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    @virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!

  • irishchris89 Christopher heaton (@irishchris89) reported from Hindley, England

    @virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤

  • Anna_Rob25 Anna Robinson (@Anna_Rob25) reported from Salford, England

    Why is @virginmedia internet always down, paying for a service you can never use 🙄😤

  • parabull50 ronnie beaver (@parabull50) reported from Cheadle Hulme, England

    @virginmedia disgusting service latest offer for new customers £16 cheaper than existing customers after 15 years time for a change I think very disappointed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenmax_83 Jen (@Jenmax_83) reported

    @virginmedia any idea how long my service will be down for? So far no Internet, TV or phone line since 3pm yesteday and your website fix time just keeps going up.

  • mcalvert1066 Northernguy (@mcalvert1066) reported

    @virginmedia Yes there is an ongoing issue just seems to be taking ages to sort

  • ChrisMumfo Christopher Mumford (@ChrisMumfo) reported

    @virginmedia Thanks for your reply surely you understand it is very frustrating not to be believed and then to complain then to be told the problem is at my end but then the problem is area wide and then total loss of service. Thanks everything is working well so far today.

  • hopegracetoday Hope Grace (@hopegracetoday) reported

    @virginmedia Getting thru on phone is the issue.

  • ozguresentepe Özgür Esentepe (@ozguresentepe) reported

    @virginmedia What number can I call to sort this issue?

  • buildagill A.Gill Building (@buildagill) reported

    @virginmedia Its a residential account. We were promised £50 credit off the first bill, no set up or activation fee. 1st bill should have been £6, then £28 there after. 1st bill was £91.... I've tried calling to fix problem but getting nowhere.

  • SGR_KSR K’sar (@SGR_KSR) reported

    @virginmedia My complaint was that my 30 days notice and subsequent submission of proof were both ignored. I gave my notice in June, I’m still with VM now and being charged double. My complaint was then closed down without any resolution or communication. This is how you lose customers….

  • stevedavidson_ Steve Davidson (@stevedavidson_) reported

    @virginmedia No. Given that the same problem is affecting all 4 of our numbers/handsets and there are many other reports of the same issue, it can’t be related to my handset.

  • m1cvv Micky Welch (@m1cvv) reported

    @virginmedia I like to have them split so I can have different devices on the 2.4 and the 5Gz. So basically every reboot or down time the 2.4 will automatically rename itself to what my 5Ghz signal is and all the devices which were connected to 2.4 then show as offline. 2/4

  • my_minxy MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet