Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Ashton-under-Lyne, Oldham, Stockport, Bolton, Cheadle, Salford, Hyde, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Ashton-under-Lyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Does it matter what you see, it might matter to microsoft, I buy your internet for gaming, that's it if you get ripped by microsoft that's your problem you sort it that's why I we pay for you GAMING🖕
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Lee Ramsey
(@LeeRamsey68) reported
from
Bredbury, England
After waiting close on 3 weeks for a phone delivery from the joke double act of @virginmedia @YodelOnline . The phone is back where it started and my wife's contract stopped and put on pay as you go . Customer service !! Shocking service !!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Forget that sorry but your router is CRAP and you know ut cheap shit.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just started gaming, played 5 games backed out of 5 games, lag, lag, lag, come on Virgin sort your crap Broadband out this is so boring and predictable.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Lots of times but a long time ago, your support can't fix it all they care about is you are getting a good speed and I am, but obviously it's not good for gaming, the hub 2 was better but you moved on to the hub 3, not good.
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Clare 🐝
(@RealClareB) reported
from
Sale, England
@virginmedia Apparently there is an issue in the area. It’s happened quite a few times and as I work from home a lot, losing a half day of work time is very frustrating.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Reboot all the time, it is crap broadband.
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Right, the only known issues is Virgin Media, tonight I have played 1 full game the other 10 I have backed out of, so my question is what are vm going to do about it, not reset hub, open ports, allow dmz all that crapjust give me what I pay for a gaming broadband like advertised
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Mark Danylczuk
(@Mark29HT) reported
from
Sale, England
@virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Lag, gaming is crap, your broadband is fast but not a gaming broadband, remember all your gaming 200 and all the other crap.
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Tried everything asked everything, I have had VM for 10 years it's not been brilliant you seem to provide equipment that is not tried and tested, that hub 3 router has to be the worst ever you can't even open all the recomended ports on it, look at the hub 3 forums.
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Matthew Catterall
(@xmatt_) reported
from
Manchester, England
@b33rdy @act5scene3 @virginmedia Always do the speed test but make sure it's wired as I work for an ISP and wireless speeds mean jack shit.
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Paul Williams✈️
(@PaulW_1) reported
from
Cheadle Hulme, England
@virginmedia Hi yes it is and for once it’s not Virgin fault. Rang Yodel before and to cut a long story short as Virgin paid for the premium service we will have it by 19:00 tonight. Shock it’s 19:00 and still waiting for the delivery from @YodelOnline we’re going to ring Yodel again🤬🤬
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Tony Carroll
(@TCarroll1969) reported
from
Salford, England
@BradHoward3 @virginmedia They CAN'T be that bad...
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James Jackson
(@Doublejayz72) reported
from
Manchester, England
You know what I love about @virginmedia they are not content with being rubbish.....not at all. They are constantly thinking of ways to be worse, no Broadband for 3 days and do they care... nope. Hats off to them for breaking boundaries and proving crap just isn’t good enough
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toewad1
(@toewad1) reported
from
Salford, England
@Aeroson_ Well said mate, but getting back to virgin media being crap 🤣🤣🤣
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the experience I have had of VM ever since I can remember, but it was either you or 6mbps with phone line, but soon I will have fttp with @SkyUK or some other @EE but deffo not you, never ever again @virginmedia.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cath Roberts
(@CathRob92343204) reported
@virginmedia No, you want customers who have been with you years to pay more than other customers. We are not asking straight after or while in a deal we have been paying more than the top bundle for a far less service out of contract. Plus the insistence to get a sim we don't want?
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jakz
(@3jakz__) reported
@virginmedia Nothing at all. Same old nonsense about speeds being estimated and wireless connections being unstable, despite me repeatedly stating i use a wired connection and still have issues
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P
(@pcmcd33_p) reported
@virginmedia I don’t have a reference and it shouldn’t have to be a complaint if accounts were managed properly. I’m promised it will get sorted and it doesn’t. Talking to customer support is like pulling teeth. If you send me a link we can discuss in a direct message
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Marx de Morais
(@MarxdeMorais) reported
@masters_nik @virginmedia @CamdenCouncil Who goes after Virgin my friend? We working closely with Virgin, who delivers a superb service. Those are Virgin boxes, nothing to do with Camden officers at all.
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olliecodywoods
(@ocw_CV5) reported
@virginmedia Fix the network u bunch of *****
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Don AVE 💙
(@IamDONAVE) reported
@virginmedia Yea; I had done this. I can browse; I can send n receive text messages; I can receive phone calls too; just the “outgoing calls” even voicemails. That’s what made unable to use ya help line. The email address I send d issue to was to no avail.
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antony
(@AntonyWithNo_H) reported
@virginmedia I’ve tried multiple devices, and this seems to be a recurring issue on all of them. The only way I’ve gotten around this is via the old website, which I have trouble finding, as when I log in, the new site is the one that appears
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Cag
(@Cag0940) reported
@virginmedia my hub3 is behaving strangely. Started about 30 min ago and it's been completelly dropping wifi, i dont mean no internet access, the network just disappears. It goes off for 5-10 minutes and then comes back for a couple minutes and then disappears again. Help please!
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Malcolm Child
(@malcolmchild) reported
@virginmedia For the past two months or so we have had erratic broadband. Also the signal in various rooms is weaker than before the storm outage. Have reported it by phone previously. Help!
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P
(@pcmcd33_p) reported
@virginmedia I have no faith in complaints procedure. Never ending pain in the back side and there’s no need. It’s not your fault but your the only response I’m getting. The last complaints man gave me a mobile number to call him if any issues. He doesn’t respond either!!!!