Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Rochdale, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Altrincham, Sale and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Rochdale |
TV | |
| Manchester |
Community Discussion
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
Dear @virginmedia, I've since Sunday registered at least 10 events of the loss of my broadband service, only Wednesday was problem free because I was not at home. Your portal provides an ETA to resolution only for the service to fail again. What is the problem in Manchester?
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!
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OldhamSte RL
(@OldhamSte) reported
from
Oldham, England
@virginmedia Rang said senior tech will ring me back within 48hrs - this ain't getting resolved here is it! I'll speak to my Ombudsman as you've failed me from beginning with false info, billing service and connection speeds
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Jen Hinds
(@JenHinds) reported
from
Warrington, England
@virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
This situation with the unstable and unreliable @virginmedia broadband service is unacceptable and untenable, my work and business depends on this service and I am unaware of any 'Act of God' scenario that has informed this situation, at least you have not bothered to contact me.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
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OldhamSte RL
(@OldhamSte) reported
from
Oldham, England
@virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The issue is this has been a daily problem, your customer wants this fixed, it's like taking your car to the mechanic everyday to fix whatever is wrong with it, it begs the question, what is the problem in Manchester that the engineer has had to return daily to fix, since Sunday?
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.
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DC
(@Coultas) reported
from
Manchester, England
@virginmedia I complained about my data signal on my phone dropping out every couple of minutes over a week ago, it’s still no better and I’ve received no update. Please can you help me with this?
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia @virginhelp my broadband was down for several days went online (at work) and arranged an engineer visit.. it’s back on how to cancel CANNOT connect via login doesn’t recognise me or my memorable question please advise how to cancel 👍
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Green
(@johnjgreen8) reported
Has anyone else tried to get through to Virgin Media Customer Service. When you do get through it’s by text message system. The first part is through an automated system then eventually to real person. Not that it’s much good. Virgin Media. Your ‘customer service’ is poor!
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BarryDanser
(@BarryDanser) reported
@virginmedia your service really stinks. My area has been down for days. I want to leave you but your staff refuse to give me access to this #nobroadband #badservice @GripeO_Feed @Ofcom
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Vikki 💋
(@VicJayneWalker) reported
@virginmedia Wifi hasn’t worked upstairs in my house since joining you 4 months ago - still can’t get an engineer out as your diagnostic check over the phone says everything is fine #AbsoluteJoke Customer Service is terrible when I call, formal complaint logged #SortItOut
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PCos9 🔴⚪️⚫️
(@cossie_9) reported
@virginmedia Who said I do not wish to call the technical support team? THEY were supposed to be calling me with 24 hours 10DAYS AGO. What is the technical support team number please?
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Giacomo Arru
(@ArruGiacomo) reported
Hi @virginmedia , it's been 1 week of frequent broadband outages, and the support is simply non-existent #virginmediadown - we're trying to work from home here 😫
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Ryan Meston
(@rykoonmesto7) reported
@virginmedia Okay no problem
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Nadia Minkoff London
(@NadiaMinkoff) reported
@virginmedia going from bad to worse, I don't even know where to begin. 5 months and still no service. Send Branson to space but can't manage an adequate service on earth, so disappointed!
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Ryan Meston
(@rykoonmesto7) reported
@virginmedia Yes there’s no issues, all is fine there, I did the test plus put the postcode of the street in for where the service wasn’t working and said no issues found
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Rob Riley
(@RobRile44526432) reported
@virginmedia no wifi again still paying for a 100 mbps....never been over 50...how long do you think it will take to come back on this time
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jamie
(@jamie58700140) reported
@virginmedia After 8 days, the response to my complaint is “We’re working on a solution” Not very helpful - broadband is essential for wfh & my job is now at risk. Very disappointing & makes me think Virginmedia do not want new customers in Brighton