Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Oldham, Rochdale, Manchester, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Altrincham, Sale and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Oldham |
Wi-fi | |
| Rochdale |
||
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And this is why I don’t bother calling you for the most part. The service desk where I work are in trouble if customers are on hold for 20 seconds. Virgin are a huge company and can’t afford a call centre where customers don’t have to wait 15 mins (so far) on hold.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.
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Be Strong Daz
(@BeStrongBolton) reported
from
Bolton, England
@virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .
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Danyel
(@DanyelWilliam13) reported
from
Oldham, England
@virginmedia On the 25th and then the month after we have the same issue Just not on really
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
30 mins on hold to @virginmedia so far. Absolutely awful customer service. Again.
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aisha
(@aish_a_) reported
from
Bolton, England
Virgin media is so ******* SHIT sick of this life
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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Elisa Narborough
(@elisanarbs) reported
from
Warrington, England
@virginmedia no internet for two hours now: Wifi light green and base light is flashing green, service status in wa1 area said no known issues, please help!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia You could at least have an option to call back customers rather than keeping them on hold. Again, this is really poor customer service.
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claire kenyon
(@clk_85) reported
from
Manchester, England
@virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends
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Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
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kimberley Goodinson
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Easson
(@Easson3Easson) reported
@virginmedia My Hub 5 has been down all day!, neighbour was back up this morning, but is down again! Phoned Virgin and got no help at all, infact I got an agent who was so ignorant that he refused me service and told me I had no security set up for my account. Terrible Service.!
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Timothy Turner
(@TDSTURNER1987) reported
@virginmedia what is the ETA on the broadband issue being fixed? Please don’t fob me off with the “unfortunately…” post, I appreciate things happen but as a long time customer the lack of communication is making me feel less than valued
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⚒Mark Sands⚒
(@marksands69) reported
from
Rainham, England
Anyone still having broadband issues with @virginmedia
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Jinoslej
(@jinoslejj) reported
@virginmedia @EE help this failing company out
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JoshauOllis
(@JoshuaOllis2003) reported
@virginmedia Fix your stupid ******* internet u incompetent ******* morons
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Veedubsnut
(@veedubsnut) reported
@scazz786 @virginmedia Better work from the office like anyone should if their internet is down at home.
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jack
(@SplitJugular) reported
@virginmedia Pretty harsh that you are putting monthly cost up £7 for this sub par service. How embarrassing
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Andrew Fox
(@Pepperami90) reported
@virginmedia My broadband is down and can't report it. 2 boys can't play computers and going up the wall!
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Andrew
(@Andyuk03) reported
@virginmedia Website down too? Bet they been hit with ransomware
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Dave Thompson
(@daveyboytommo) reported
@virginmedia, your internet service is down, your website is down, your phone lines are down, you aren't providing any updates on the platforms that you could use. What is going on? It's 2023, not the early days of the internet. You charge so much your services should be superb