Virgin Media outages and service status in Whitefield, England

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bury, Oldham, Altrincham, Bolton, Salford, Rochdale, Middleton, Sale, Ashton-under-Lyne, Littleborough, Warrington, Dukinfield, and Hazel Grove.

City	Problem Type	Report Time
Manchester	Internet	8 hours ago
Stockport	Total Blackout	21 hours ago
Manchester	Wi-fi	1 day ago
Bury	Total Blackout	1 day ago
Manchester	TV	1 day ago
Oldham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

• 
  Scott Moseley (@roslers_vest) reported 10 minutes ago from Rochdale, England

  @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

• 
  johnsonhomes (@johnsonhomes2) reported 17 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Neil Ashton (@NeilAshtonActor) reported 18 minutes ago from Stockport, England

  @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

• 
  Mark Armstrong (@mark001282) reported 22 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Mark Armstrong (@mark001282) reported 22 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  Mark Armstrong (@mark001282) reported 24 minutes ago from Manchester, England

  @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

• 
  Martin Moscrop 🎺 (@martinmoscrop) reported 24 minutes ago from Salford, England

  @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

• 
  David (@Aldehulme) reported 25 minutes ago from Oldham, England

  @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

• 
  Martyn The Driver (@martyn_driver) reported 28 minutes ago from Rochdale, England

  @virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers

• 
  johnsonhomes (@johnsonhomes2) reported 32 minutes ago from Sale, England

  @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

• 
  Stephen Mackenzie (@StevomacMUFC) reported 33 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported 34 minutes ago from Manchester, England

  @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

• 
  CLAIRE GROVER 🐝 (@ClaireabelleRed) reported 36 minutes ago from Bury, England

  @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

• 
  Nathan Talbot (@nathantalbot) reported 37 minutes ago from Salford, England

  Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

• 
  Anthony Taylor (@anttaylor23) reported 42 minutes ago from Manchester, England

  @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

• 
  Paul Terry (@SurrealPaulT) reported 45 minutes ago from Manchester, England

  @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 48 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Bradley Smith (@OldhamBradd) reported 51 minutes ago from Oldham, England

  Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect

• 
  Sam (@Samuel_J_Mc) reported 57 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Edwin Daniel (@EdwinDa18453545) reported 59 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Medus (@Colin_Medus) reported 7 minutes ago

  @trapdoor456 @virginmedia Yep. No issues. Been good. We also left virgin as they had got very expensive

• 
  lukewarm352000 (@lukewarm14) reported 8 minutes ago

  @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service

• 
  Jan Hobbs (@CleanzineEditor) reported 9 minutes ago

  @virginmedia been locked out of webmail since 22 May. Supposedly repaired & reset but though I can now get into my account I STILL can't access webmail. Still showing Forbidden 403 despite my tech expert working on it several hrs today. 9 WEEKS! Paying £133.50/mth. HELP PLEASE!

• 
  Ricoderlig (@RicoWeston07) reported 11 minutes ago

  @virginmedia I signed up to a new broadband service and the hib was due to be sent yesterday but I cant call to speak to anyone or log into a virgin account as I dont have an account number yet. Can you help?

• 
  Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 17 minutes ago

  @Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead

• 
  Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported 17 minutes ago

  @virginmedia sort out the connection issues in Cardiff, trying to work from home isn’t easy with you guys

• 
  Steven Mills (@srmills90) reported 21 minutes ago

  @elissetennis I’ll try again tomorrow. I’ve had problems trying to watch streams through Amazon Prime via TNT/HBO with my provider (Virgin Media.) It shouldn’t be this confusing! And I can’t even seem to sign up for TNT Sports through the app to watch on my smartphone anymore!

• 
  charles Ψ (@devilsaviour_) reported 21 minutes ago

  @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

• 
  Stephen Old #FBPE (@StephenOld) reported 21 minutes ago

  @thenorth4theeu @virginmedia I tried to change a few years ago but they made the process impossible. They sent me texts instead of emails and no other providers will deal with Virgin directly. They have just been fined for their poor customer service, I think. They don't even reach basic standards of decency

• 
  Sophie (@sophm108) reported 22 minutes ago

  @virginmedia - recordings on my TV hasnt worked for 2 days now. Ive tried restarting , checking connection etc but still having issues. Once again paying for a service that im not receiving