Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/16/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • ponddonkey ponddonkey (@ponddonkey) reported from Ashton-under-Lyne, England

    @virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia what the F is going on again with the bloody broadband 4 days after the last time it went down so much for a stable reliable service 😡😡😡

  • philcolli72 Phillip Columbine (@philcolli72) reported from Salford, England

    @virginmedia absolutely ******* terrible service. Contract ran out. Customer service agents are not helpful in the slightest. Saving nearly £50 with sky. And when u don’t turn up to take out the boxes u actually have the nerve to ask me to post them back to you. #whataloadofshit

  • katierosss Katie Ross (@katierosss) reported from Oldham, England

    @virginmedia is really *************** atm; internet doesn’t work half the time, channels going offline, half the features offline. Paying stupid amounts for what, ugh 🙄

  • dizzys_girl Jayne Brindley (@dizzys_girl) reported from Stockport, England

    @virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off

  • withloveanax Ana Stewart (@withloveanax) reported from Sale, England

    @virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys

  • CILLAS_fitness Cillas Fitness (@CILLAS_fitness) reported from Stockport, England

    @virginmedia very disappointed, I’ve phoned twice, been on hold 15 mins then 10 mins, I just want to cancel, and I can’t, you’ve put my bill up to £53.50 from £36 I’m not happy at all contact me ASAP please

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia Yes no it’s not listed reset box and checked connections and still down

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    @virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice

  • Shotstopper007 Karl Smyth (@Shotstopper007) reported from Urmston, England

    @virginmedia @VikkiJohnstone Your service page doesn’t work either. Get the message, this page isn’t working right now. Try again later or log into your own account. Try to log in, and that isn’t working either!!!!! What the hell is going on. I moved from sky to get away from this, and not it happened again

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    @virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser

  • ash_kaprielov Ash Kapriyelov 🎮🦄🌈 (@ash_kaprielov) reported from Salford, England

    @virginmedia I was on hold for over 45 mins just now. Had to hang up.

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤

  • yoniweisberg Yoni Weisberg (@yoniweisberg) reported from Urmston, England

    @SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.

  • Pinkandwild MJ (@Pinkandwild) reported from Bolton, England

    In case you didn’t get it @Virgin @virginmedia I’ve #switched my #mobile, #broadband & #TV tomorrow but your pettiness has taken my service away already - don’t be sending me a ******* bill! #SameShitDifferentDay #ShitService

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    @virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients

  • djleumas Jon Samuel (@djleumas) reported from Urmston, England

    @virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    @emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ace1o7 Ann (@Ace1o7) reported

    @virginmedia now I’m on my 4th call, let’s see how this one turn out. Overall today is another day which virgin media has let me down.

  • Sukhdee81106261 Sukhdeep Singh (@Sukhdee81106261) reported

    @virginmedia total shocking service!!!!!!! Why have I got different answers regarding my bill from three different advisors???? I want a manager to call me and I’ve been waiting for that call for over a month

  • Djfoldy69 🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿not-so essential worker (@Djfoldy69) reported

    @virginmedia @MartinSLewis any tips on how I can actually get help as I'm paying them to just talk to a bot at the moment and have been for over a month.

  • KSample Dr Karl Sample (@KSample) reported

    @virginmedia - called to cancel my subscription after price rises of over 9% only to be cut off after 44mins of sitting on hold. How do I cancel without calling if that option is too difficult for you?

  • __ceridwen__ Ceri Greenwell (@__ceridwen__) reported

    @virginmedia It was the fact that we got deliberately delayed when a member of your team put us through to the home moving team unnecessarily when we stated we had to cancel our account... Literally 2 hours of my life I will never get back all due to terrible sales tactics to keep customers..

  • 98Radz RaDz_98 (@98Radz) reported

    @alexsawczuk @virginmedia Yeah my internets completely gone I can’t even play fifa after a day of work, can imagine how you’re feeling deadline days are the worst smh. @virginmedia hurry up and fix it.

  • c0mpLeX_CsGo_ c0mpLeX (@c0mpLeX_CsGo_) reported

    Also whilst we’re at it **** @virginmedia the worse internet broadband in the UK I get about 5 hours internet every day cos ur that ****** **** absolute disgrace.

  • PaulHumble4 Paul Humble (@PaulHumble4) reported

    Anyone considering changing from @SkyUK to @virginmedia - Don’t ! Nightmare customer service

  • RosieCampbell1 Rosie (@RosieCampbell1) reported

    @kerzanders70 @virginmedia Me too Kerry! Been on the app all day, then they changed me to what’s app…..told them I wanted to cancel and it’s all gone quiet 🤬

  • Djfoldy69 🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿not-so essential worker (@Djfoldy69) reported

    @virginmedia So what your saying is you don't want to help so I need to jump through hoops to get a response? Made my decision for me! I've been with virgin for years, busy or not your customer service is shocking! I have all the messages for 11th Dec onwards telling me to wait to