Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Oldham, Altrincham, Sale, Todmorden and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
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RACH / ♡ 🐝
(@rach_griff) reported
from
Middleton, England
Day 4 of Netflix not working on @virginmedia !!!
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.
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Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
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Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
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Jon Samuel
(@djleumas) reported
from
Sale, England
@virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
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SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
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Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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amanda mclean
(@amandam31665930) reported
@virginmedia Join virgin media for broadband package was £33 per month. First bill £171 🤯 all additional charges on account. Just seems a con when the package is £0 set up! Customer service has been shocking!
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Abby Drummond
(@Theadorablesmum) reported
@virginmedia Hi. I’ve had no problems with any other recordings, the episodes have just been loaded in the incorrect order. Even if I go to watch it on Sky Witness On Demand through my Virgin Media box, S6 Ep2, it’s still playing the incorrect episode which I think is actually Ep3.
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Mr.Redfern 🏴 🇺🇦 ₿
(@MrRedfernGT) reported
@virginmedia Again, that is impossible for those who are busy working during the week. *** do you expect people to resolve serious issues? Deliberately limiting the ability to have issues resolved.
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Andrea
(@Andrea31167657) reported
@virginmedia FINALLY got on your site... So there is a fault with our broadband... Register here for compensation... Surprise surprise... The link doesn't work 🙄
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Gary
(@Gary60288931) reported
@virginmedia I’ve tried your website. I’ve tried your chat bot and now I’m trying Twitter! I can’t believe how hard it is to get someone from Virgin to sort out my issues. I’d love to watch @peterkay_co_uk but I can’t log in!!! It would make a great sketch for @peterkay_co_uk
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Max
(@maxwaa) reported
@virginmedia Sort out your ****** signal! Then maybe I could! If your not on WiFi you can forget about doing much on the 4g network these days!
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Tom Worsell
(@TomWorsell) reported
@virginmedia just wanted to say how disgusted I am with your service. I bought my first-time package on 20th October which was meant to arrive on 28th Oct, it never arrived, you cancelled my first order and are now saying it won't be until 23rd November! Your staff do not care...
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Tim Morris 🖖🏴
(@Trekkygeek) reported
@virginmedia I gave your call centre my email as a contact if needed, after Mother-in-law's dementia diagnosis. Been spammed by your marketing **** since. Shameful behaviour.
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MrsMankySack
(@MrsMankySack) reported
@virginmedia "We’ll always try to call you to make sure we’ve understood your issues better, unless stated otherwise... If we miss you, we’ll drop you a text with our telephone number so you can ring us" I didn't get a text, so please give me a number to call.
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Ca Rolay
(@cmgireland) reported
@VirginMediaIE is there a problem with the Virgin Media Anywhere app? It hasn’t been working properly for 24 hours. Have updated and logged back in