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Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Bolton Internet 2 days ago
Manchester Total Blackout 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 4 days ago
Manchester Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • HankinsonAdam
    adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia shocking service I have been on hold for around 30 mins and counting

  • IanCardy2
    Ian Cardy (@IanCardy2) reported from Ashton-under-Lyne, England

    @virginmedia ? Not with you? Can’t you monitor the service you are or are not providing? BQM or post on a forum - I do have a life and just want the service I pay you for each month to work? Is that too much to ask?

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • warbles
    Ian Warburton (@warbles) reported from Leigh, England

    @virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.

  • twiddlemeister
    Dave (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.

  • cazatmacs
    Carol 🐝 (@cazatmacs) reported from Rochdale, England

    @bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.

  • katarn_a1
    David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • DeanPicko
    Dean (@DeanPicko) reported from Warrington, England

    Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!

  • WrenJohn
    John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia upgraded us to their latest Hub, which they say is vastly technically improved . Not my experience at all in respect of failing to connect via WiFi to my devices. Support is difficult to obtain, very poor by them.

  • harlemplaster
    Pete Marshall (@harlemplaster) reported from Sale, England

    @virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.

  • MaryAkram3
    M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia Internet not working again!

  • PeedsBBK
    Nathan (@PeedsBBK) reported from Stockport, England

    @virginmedia over an hour on hold on the phone to only get cut off and online chat not working!

  • louaze
    🐝Louise🐝 (@louaze) reported from Sale, England

    So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.

  • FARNSY95
    FARNSY (@FARNSY95) reported from Urmston, England

    @virginmedia is the tv go app down as I am not able to sign in ?

  • woodyoo5
    Paul Woodward (@woodyoo5) reported from Walkden, England

    @virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please

  • katarn_a1
    David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • PaulPhillips95
    Paul Phillips (@PaulPhillips95) reported from Manchester, England

    @virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?

  • Croston2Croston
    LilnPen Borders (@Croston2Croston) reported from Ashton-under-Lyne, England

    @virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?

  • Tinkerbellkimmy
    KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!

  • Andy666666
    Andrea Colley (@Andy666666) reported from Oldham, England

    @virginmedia internet down again!! 🤨is there a problem in OL4-2SZ

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterMsPhotos
    Peter Manchester Photography (@PeterMsPhotos) reported

    @Sunset_Twilight @virginmedia Also try a different wifi channel. Go into Advanced -> Wireless Signal settings in your Virgin Hub setup page. Disable channel optimisation, and then select a different channel manually.

  • jlebars
    JLB (@jlebars) reported

    @virginmedia 2 days we’ve been out. You might be able to send fucknuts to space but you can’t provide wifi. Get that mulletted **** to stop wanking billions away so he can float in a plane and spend it on a: a broadband service that works and b: some customer service.

  • BrixDez
    Paul O'Connor 🇮🇪 🇬🇧 🇪🇺 💙😷🥊😺✊🏿 (@BrixDez) reported

    @virginmedia What is going on. Your status panel says there is broadband outage in my area (SW London) and it will not be fixed until tomorrow at the earliest! Can we get an update on Twitter please.

  • khaleel_1994
    Kal (@khaleel_1994) reported

    @Harrymansfc @virginmedia Is it your broadband? Same problem with me too just flashing green lights

  • PocketPairSteve
    Steve Maynard (@PocketPairSteve) reported

    @virginmedia Have you had problems in DA1 postcode area since 4pm today?

  • ktnztigers
    Kieren (@ktnztigers) reported

    @virginmedia No one spoke about my complaint but gave me a month's credit. That is the resolution I wanted but without looking into the service I received and discussing my complaint no feedback or coaching will go to the agents who served me poorly

  • Bike_Nut69
    Ben (@Bike_Nut69) reported

    Your internet service is worse than woeful past few weeks @virginmedia Sort it out please….

  • _JW42_
    Jay Walker 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@_JW42_) reported

    Just want tae watching Netflix but NAW, @virginmedia has to be down for 6+ ******* hours the *****!

  • monazamguitar
    Mo Nazam (@monazamguitar) reported

    @korondijoco .@virginmedia really are the worst! #FasterCloser #Worser

  • Harrymansfc
    Ashley Harryman (@Harrymansfc) reported

    @virginmedia absolutely fuming is there a problem in Southampton or something I am getting fed up now