Virgin Media Outage Report in Whitefield, Borough of Bury, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 14 hours ago |
|
Bolton
|
Internet | 2 days ago |
|
Manchester
|
Total Blackout | 3 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Butterscotch But Christmas ❄ 🏳️⚧️ (@ButterscotchDe6) reported from Salford, England@virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok
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Carl Roach (@carlroach) reported from Middleton, England@virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@virginmedia If does now. 12:00. That's 17 hours without service.
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Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England@virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.
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Si 🦊 🐝🐝 🇮🇪 🏳️🌈🇬🇧🇪🇺 (@LordFoxx75) reported from Manchester, England@virginmedia Broadband and TV down….I need to work at home….sort it out
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.
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Moore AccountancySid (@SidMooreManc) reported from Sale, England@virginmedia My app says we are. However I can not click through to how we get service updates
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Patrick Veale (@nuttyhill) reported from Warrington, England@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Doug Hall (@DougHall18) reported from Bolton, England@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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Carl Roach (@carlroach) reported from Middleton, England@virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Manchester, England@virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
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Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
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Butterscotch But Christmas ❄ 🏳️⚧️ (@ButterscotchDe6) reported from Salford, England@virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
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Anne Woolley (@AnneWoolley1) reported from Hindley, England@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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rich cutts (@Cuttsrich) reported from Tyldesley, England@virginmedia I've woken up to no Internet service at all, again
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Carl Roach (@carlroach) reported from Middleton, England@virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@heartsdesire007 (@heartsdesire001) reported@leonagraham @virginmedia with it in, I only had my living room bedroom, my problem was had my pc connected to secondary socket (due to layout of room) & they only offer support to master socket. Keep on at them so they’ll be sick of you calling/contacting & they’ll do something Good luck, let me know
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♥️Chelle♥️ (@footy_babe) reported@leonagraham @virginmedia Virgin tried this with us when we contacted trading standards we got back the hours added together and had 6 days in total deducted from our bill they are not providing the service they put on their contract 😑😑
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Luke Roberts (@LukeRoberts17) reported@virginmedia No issues on my area at all
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James Russell (@russja64) reported@virginmedia I don't have any broadband service today and your online test couldn't run... before I call for an engineer, are there any known issues in my area W5 3LS?
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MarvellousMe (@addae_avour) reported@virginmedia I have had loss of service for 10 days, no one from @virginmedia is really explaining why it’s taken 10 days and counting to get someone to fix, your engineers just park at my estate watching YouTube
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Alex (@alexjj_91) reported@virginmedia Hello, is there wider issues in Belfast or just my own? Hub started flashing white last night and still no connection after a few restarts
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Adam Callan (@Adam_R_Callan) reported@virginmedia day 5 of no internet at home and still no one at virgin wants to help - lovely!
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Shaunetello 🇮🇹🍕 (@Shaun_Gnasher) reported@leonagraham @virginmedia Your hub looks like its connected to the network. Try removing all (if any) ethernet cables from the back and do a factory pinhole reset (hold the pin in the hole for approx 30 seconds) then give it about 10 minutes to see if it comes on with the white light solid
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Amanda (@mimihaha03) reported@leonagraham @virginmedia This is why we didn’t move to them, everyone says customer service is terrible
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butt-uh⁷ 🧈 (@j00niebabyy) reportedWhen u have an interview in an hr but wi-fi's not working 🤦 reaaalllyyy hate @virginmedia