Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 03/28/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford and Cheadle.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBolton Internet
United KingdomWarrington Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • _AdamGardiner Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

  • he_tompkins Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

  • michaelclark09 Michael Clark (@michaelclark09) reported from Sale, England

    @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

  • pillbo01 kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

  • _AdamGardiner Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

  • _AdamGardiner Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

  • martinmoscrop Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England

    @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

  • pillbo01 kevin.james (@pillbo01) reported from Bolton, England

    I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • NeilAshtonActor Neil Ashton (@NeilAshtonActor) reported from Stockport, England

    @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

  • IggyPup7 (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England

    @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

  • Rik_Ashton Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported from Ashton-under-Lyne, England

    @SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.

  • nick_lowden Nick Lowden (@nick_lowden) reported from Manchester, England

    @virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?

  • ChrisFoxRacing Christopher Fox (@ChrisFoxRacing) reported from Bolton, England

    @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

  • martyn_driver Martyn The Driver (@martyn_driver) reported from Rochdale, England

    @virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers

  • _AdamGardiner Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

  • pillbo01 kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia That number is a automated response not a customer service agent and an utter waste of time

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • he_tompkins Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

  • SandyLindsay Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, England

    Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevem3ter Steve Haynes MONSTER (@stevem3ter) reported from Swindon, England

    @warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡

  • blondielindsay Lindsay (@blondielindsay) reported

    @virginmedia @virginhelp I have had no broadband or virgin tv since early this morning, after a hour wait on a call, I was told soon. Its now the back of 5 and just recieved a text it won't be fixed until tomorrow.Service is shocking, even when trying to report other faults. 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • curranhung margaret hung (@curranhung) reported

    @virginmedia Please can you look into webmail issues in the SW19 area. I haven't been able to access it since this morning.

  • sarahthommo Sarah Thompson (@sarahthommo) reported

    @virginmedia It’s not ideal, you are correct. I have already spent too many hours trying to get through on that number. I have no choice but to cancel my contract. Can you give the number for this?

  • soapyrct Sean Pearson (@soapyrct) reported

    @PaulMottram5 @virginmedia They actually can’t help but keep asking. They just tell you the have no account access.

  • russelllehman2 russell lehman (@russelllehman2) reported

    @virginmedia Tv, working virgin media tv is all I want as a new customer!!!! Let down by shoddy service.

  • OlivierParent1 Olivier Parent (@OlivierParent1) reported

    Are you aware of any disruption of service in SW18 for broadband? no internet at all the whole day while working from home?! Are you working on it? @virginmedia

  • TMcGRed TMcGRed (@TMcGRed) reported

    @virginmedia Not yet. Will probably do that too as I've never been able to connect the Virgin Media Connect app, as it doesn't like the settings password

  • AlanStafford16 Alan Stafford (@AlanStafford16) reported

    @virginmedia 1/ This has become a nightmare. Services disconnected Thursday due to your error apparently 4 hours on the phone Friday reconnected. Disconnected Friday night again 3 hours on the phone Saturday no service all weekend.

  • naddiva Deanie (@naddiva) reported

    @virginmedia I cannot believe in this current climate your prices have gone sky high. Within 12 months my contract is now £12 more having scraped to the bare minimum...trust me worst service