Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 03/17/2026 02:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bury, Bolton, Warrington, Stockport, Timperley, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle and Hyde.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomBury E-mail
United KingdomManchester Internet
United KingdomBolton TV
United KingdomManchester Wi-fi
United KingdomManchester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • nathangreen101 Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

  • Laura_May_Ness Laura May (@Laura_May_Ness) reported from Manchester, England

    Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

  • SiManM20 Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

  • andym1908 Andrew (@andym1908) reported from Warrington, England

    @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

  • AckersStorm Chris Atkinson (@AckersStorm) reported from Middleton, England

    @virginmedia when will the broadband issues be fixed properly in my area?

  • bigdave22003388 Dave (@bigdave22003388) reported from Manchester, England

    @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

  • SiManM20 Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • KerryKez7 Kerry Louise (@KerryKez7) reported from Urmston, England

    Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

  • blokealex alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • Woolfie30 Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • Kellywalsh758 Kelly Walsh (@Kellywalsh758) reported from Stockport, England

    @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

  • jimmysteamboat jimmy (@jimmysteamboat) reported from Manchester, England

    @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

  • TTPhoebe Phoebe (@TTPhoebe) reported from Manchester, England

    Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesMahonTV Dr. James Mahon, Journalist (@JamesMahonTV) reported

    @virginmedia No issues it says

  • HelenRParry Helen Forbes (@HelenRParry) reported

    @virginmedia what’s the process for escalating a complaint? I’ve spent several hours trying to resolve a diminishing signal issue, had retentions try to upgrade me ‘to solve it’, then fail to reverse the associated cost increase when asked to, and now my emails are being ignored.

  • Charmainerice Charmaine (@Charmainerice) reported

    @virginmedia Hard as they can!? It’s Thursday you are telling me they will fix this. I am assuming I will get money back for all these days effected. It’s not workable

  • youngdannyboy Daniel Young (@youngdannyboy) reported

    @virginmedia Yes but I have little faith. The chap on phone, said he did a line test and all was fine, only to end the call saying there’s a known outage will be fixed by 10:45!?

  • BarrettBunnage Gabriel Barrett-Bunnage (@BarrettBunnage) reported

    I an unable to log into my account as I have not received an account number to log in with and find it next to impossible to contact @virginmedia as the system is highly automated. Due to the shocking service, I want to cancel but I appear unable to. I’m being held hostage.

  • DaddyCasual Mark68 (@DaddyCasual) reported

    @virginmedia My landline phone has not worked properly for at least 2 months. I've constantly phoned u wasting hours talking to an incompetent operative. Each occasion an engineer is booked which u then cancel stating u found a fault. Still have no landline. Sort it out. Useless

  • rpittham rpittham (@rpittham) reported

    @virginmedia I’d rather have internet. 4th day of issues. Customer support is dreadful.

  • Roswell1960 Roswell (@Roswell1960) reported

    @virginmedia Thank you , just spoke to the virgin help desk and was told that it may be back in another 1 and a half days ??? Bear in mind that it was allegedly fixed last Thursday evening . So no internet for days. Which means I can’t work either.

  • leonkopite77 Leon Owen (@leonkopite77) reported

    @virginmedia My hub is upright and not blocked, I'm using internet 2 metres away and still very very poor. Sometimes I cannot watch recordings from other TiVo box because of slow internet, it's frustrating but I'm paying £75 a month and not getting the service I pay for.

  • adebradley Adrian Bradley (@adebradley) reported

    Who at @virginmedia thought that the 'your box is working just fine' light would be Magenta and 'your box has a problem' light should be flashing red.