Virgin Media outages and service status in Whitefield, England

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Altrincham, Sale, Rochdale, Stalybridge, Salford, Warrington, Stockport, Rossendale, Ashton-under-Lyne, and Bury.

City	Problem Type	Report Time
Manchester	Internet	7 hours ago
Manchester	Internet	11 hours ago
Manchester	Wi-fi	1 day ago
Oldham	Internet	2 days ago
Manchester	E-mail	2 days ago
Manchester	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

• 
  Carol Rowles (@CallyRaven) reported 8 seconds ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Emily (@ErHes1997) reported 27 seconds ago from Timperley, England

  How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

• 
  alex. (@blokealex) reported 8 minutes ago from Manchester, England

  @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 12 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 20 minutes ago from Manchester, England

  @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

• 
  Scott Moseley (@roslers_vest) reported 21 minutes ago from Rochdale, England

  @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

• 
  Mark Armstrong (@mark001282) reported 23 minutes ago from Manchester, England

  Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

• 
  Edwin Daniel (@EdwinDa18453545) reported 24 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Liz Tuite (@tuite_liz) reported 24 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  kevin.james (@pillbo01) reported 31 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Mark Armstrong (@mark001282) reported 32 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 36 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  johnsonhomes (@johnsonhomes2) reported 36 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Gemma ≅ (@SimpaticoGem) reported 38 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Neil Ashton (@NeilAshtonActor) reported 40 minutes ago from Stockport, England

  @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

• 
  Alec Holloway (@HollowayAlec) reported 49 minutes ago from Stretford, England

  @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

• 
  Bradley Smith (@OldhamBradd) reported 50 minutes ago from Oldham, England

  Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 52 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Martyn The Driver (@martyn_driver) reported 55 minutes ago from Rochdale, England

  @virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers

• 
  Scott Moseley (@roslers_vest) reported 56 minutes ago from Rochdale, England

  @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward.Dunford (@EdwardDunford) reported 2 minutes ago

  Two scam calls and still ok hold after an hour this morning. Great service @virginmedia

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 6 minutes ago

  Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

• 
  Hadley Gamble (@_HadleyGamble) reported 11 minutes ago

  One hour 25 mins on hold @virginmedia @VirginMediaNews help!

• 
  Alex Murray (@bravemongoose) reported 12 minutes ago

  Hi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!

• 
  Dgjbear (@Dgjbear1) reported 16 minutes ago

  @virginmedia Hiya. I’ve been on hold trying to get through to your team that deals with retention for an hour. AN HOUR. And you want to increase my monthly fee by 50%? For this level of customer service?

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 16 minutes ago

  @virginmedia @derekscotia Why is the internet down everywhere? No connection at all

• 
  Andy Devine (@AndyDevineCOYS) reported 17 minutes ago

  @virginmedia absolutely despicable that since January this year we have been trying to sort out fraud on my 83 year old disabled mother in laws account where somehow she is been hacked with additional services on her account. Despite over 100 calls and live chats and 8 complaint

• 
  Win the Farke Lot! 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshLoweLufc) reported 17 minutes ago

  @Leaky23_ @virginmedia See this? Block this customer from any future services!

• 
  Allie (@oxongardengirl) reported 18 minutes ago

  @lewclarke1 @virginmedia Oh I could have told you they were awful. Try moving house with them! It's "character building"

• 
  Limited (@Itslimiiited) reported 20 minutes ago

  @JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond