Virgin Media outages and service status in Whitefield, England

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Rochdale, Oldham, Stockport, Rossendale, Hyde, Bury, Altrincham, Salford, Middleton, Sale, Ashton-under-Lyne, and Littleborough.

City	Problem Type	Report Time
Manchester	Total Blackout	8 hours ago
Manchester	Wi-fi	17 hours ago
Bolton	Internet	18 hours ago
Warrington	Wi-fi	22 hours ago
Rochdale	Internet	1 day ago
Manchester	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

• 
  kevin.james (@pillbo01) reported 2 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Liz Tuite (@tuite_liz) reported 9 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Mark Armstrong (@mark001282) reported 13 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  Mark Armstrong (@mark001282) reported 18 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

• 
  Carol Rowles (@CallyRaven) reported 20 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  GLENN (@gbmcfc) reported 21 minutes ago from Manchester, England

  @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

• 
  👽 (@bludav_andrew) reported 22 minutes ago from Manchester, England

  @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 23 minutes ago from Manchester, England

  @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

• 
  Mark Armstrong (@mark001282) reported 25 minutes ago from Manchester, England

  @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

• 
  Scott Moseley (@roslers_vest) reported 32 minutes ago from Rochdale, England

  @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

• 
  Christopher Fox (@ChrisFoxRacing) reported 33 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Paul Terry (@SurrealPaulT) reported 36 minutes ago from Manchester, England

  @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

• 
  Mark Armstrong (@mark001282) reported 39 minutes ago from Manchester, England

  Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

• 
  JJ (@johnjoeoregan) reported 39 minutes ago from Manchester, England

  @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

• 
  Barry Slater (@barrys59) reported 44 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  Adam🍺 (@MCR_ADM) reported 49 minutes ago from Stockport, England

  @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

• 
  Nathan (@nathangreen101) reported 52 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 57 minutes ago from Bury, England

  @virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔

• 
  Rachael Stafford (@rachaelstafford) reported 57 minutes ago from Salford, England

  @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

• 
  Scott Moseley (@roslers_vest) reported 58 minutes ago from Rochdale, England

  @virginmedia network down again in Heywood appalling lack of service yet again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave NerdyGeek (@DT_NerdyGeek) reported 5 minutes ago

  It'd be good if @virginmedia treated a customer, who's been with them for over 15 years, like a customer who has been with them for over 15 years. I have had the same hub since 2016! I should not have to sign up to a £120 a month plan just to get an upgrade on 10 year old tech.

• 
  Paul Green (@pgreen83) reported 5 minutes ago

  @virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!

• 
  Colin Morty (@cmwba) reported 7 minutes ago

  @virginmedia Tried but its not accepting my log in. Shamnles of a service.

• 
  soph (@s0phtakesphotos) reported 9 minutes ago

  @virginmedia Yeah, I’ve been doing that… the time just keeps being pushed back but there’s no actual explanation of the issue…

• 
  Jordan Scott Jones (@JordanScottJone) reported 12 minutes ago

  @virginmedia why am i paying you for a service then when i come to use it your experiencing ‘technical problems’ absolute joke 🤬🤬🤬

• 
  Iain Sankey (@IainSankey) reported 15 minutes ago

  So, after three long telephone calls, I'm back to square one. Now, I'm going to have to look for an alternative internet supplier. I wouldn't mind so much, but I've been a customer of @virginmedia for about 30 years! 😡

• 
  Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported 22 minutes ago

  Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

• 
  RyanCartier (@RyanCartiers) reported 22 minutes ago

  @virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.

• 
  Wolf of X (@WolfofX) reported 25 minutes ago

  In 2003, Stan Beaton lost his wife Ruby to cancer. But there was one small piece of her he could still hold onto. Her voice. Ruby had recorded the outgoing voicemail greeting on their home phone around 2001. After she died, Stan deliberately kept it. In the difficult years that followed, whenever he was feeling particularly low, he could pick up the phone and hear her voice again. He even avoided changing phone providers because he was afraid the recording might disappear. Then, in December 2014, it did. Technical work involving Virgin Media's voicemail system caused Ruby's recording to vanish. Stan was devastated. After protecting it for more than a decade, he believed the sound of his wife's voice was gone for good. When Virgin Media learned what the recording meant to him, a team of engineers began searching through their systems. They initially thought the chances of recovering it were extremely small. They searched for three days. Then they found it. In January 2015, BBC Radio Leeds was there as Stan heard the recovered recording for the first time. The moment Ruby's voice came through, he recognized her immediately. "That's her." Stan broke down in tears. He later described hearing her again as a "wonderful, wonderful sound." Virgin Media also gave him a permanent copy of the recording, so he would never have to rely on the voicemail system to keep it safe again. Ruby had recorded nothing extraordinary. It was simply an everyday greeting for their home telephone. Fourteen years later, that ordinary little recording had become something Stan thought he would never hear again.

• 
  Graeson Laitt (@Laitty) reported 26 minutes ago

  @virginmedia Thanks for the reply, but unfortunately this workaround isn’t suitable. My father is nearly 80 and would not even know what an app is, let alone be able to download one, sign in, enable location services or use a web player.