Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 02/08/2026 17:45

February 08: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Salford, Hyde, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham and Littleborough.

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City Problem Type Report Time
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomBolton Internet
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.

  • SteffyJ1 Steph Scully (@SteffyJ1) reported from Warrington, England

    @virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times

  • AnneWoolley1 Anne Woolley (@AnneWoolley1) reported from Hindley, England

    @virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    @virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

  • DebbieG_EA Debbie Grimshaw 🐝 (@DebbieG_EA) reported from Ashton-under-Lyne, England

    @virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair

  • ThatGirlKatie80 Katie Mallon (@ThatGirlKatie80) reported from Salford, England

    @virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Raexoxo___ Rae xoxo (@Raexoxo___) reported

    @virginmedia I need to DM you its about my 1st bill. When I signed up there was £150 bill credit & free setup no service fee/setup fee. I have been charged £35 for that & the £150 hasn’t been credited also haven’t received the unlimited O2 sim. I have screenshots from the order

  • jwec28 Coley B (@jwec28) reported

    @virginmedia Nope! Your website isn’t working cause you’re upgrading it. And even if I tried, the connection is so damn poor it fails to load. I genuinely got a 0.09mb download speed yesterday morning. This morning still at 5mb despite upgrading to 100mb

  • Robbie13YNWA Robbie (@Robbie13YNWA) reported

    @virginmedia Not great that really is it, third largest streaming service isn’t available.

  • DrDJLemon King of the Jiffs (@DrDJLemon) reported

    .@virginmedia can you tell me when the boardband outage in Salisbury area will br fixed?

  • lanepacer Jane Wells (@lanepacer) reported

    @virginmedia keeping me on hold whilst repeatedly offering me a £4 discount is not going to work. Please answer the phone, I have already told your telesales more than once that I want to cancel.

  • leesteane7 lee steane 🏆 (@leesteane7) reported from Bedworth, England

    @virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?

  • JoanneK39 Joanne (@JoanneK39) reported

    @CyberRebel4 @virginmedia It took days to access my email account. Over a week actually. I'm not sure what the issue was. Virgin Media were useless and very unhelpful.

  • rc_maz MazRC (@rc_maz) reported

    @virginmedia I agreed a contract in Nov, you have charged me over double each month since. Called and complained more than 10 times. No resolution. Can I please have my money back? I am so tired of dealing with your call centres who promise everything but do nothing.

  • zer0aster John Walker (@zer0aster) reported

    @virginmedia It says it is planned now, but I was not warned about it in the text about the outage on Friday, and the outage affects my business and my wife's business. It effectively wipes out our earnings for both days and both businesses!

  • liamsholder91 liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia what's going on still nothing no data no phone service nothing sort it out