Virgin Media outages and service status in Whitefield, England

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Warrington, Stockport, Bolton, Rossendale, Hyde, Rochdale, Bury, Altrincham, Salford, Middleton, Sale, Ashton-under-Lyne, and Littleborough.

City	Problem Type	Report Time
Manchester	E-mail	21 hours ago
Manchester	Total Blackout	21 hours ago
Manchester	Internet	21 hours ago
Manchester	Wi-fi	1 day ago
Manchester	Internet	1 day ago
Oldham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

• 
  Martin Moscrop 🎺 (@martinmoscrop) reported 5 minutes ago from Salford, England

  @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

• 
  johnsonhomes (@johnsonhomes2) reported 11 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Mark Armstrong (@mark001282) reported 15 minutes ago from Manchester, England

  @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

• 
  Sandy Lindsay MBE 🐝 (@SandyLindsay) reported 16 minutes ago from Sale, England

  Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

• 
  CLAIRE GROVER 🐝 (@ClaireabelleRed) reported 21 minutes ago from Bury, England

  @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

• 
  GLENN (@gbmcfc) reported 25 minutes ago from Manchester, England

  @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

• 
  Paul Regent (@PaulRegent1) reported 27 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  Liz Tuite (@tuite_liz) reported 27 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 28 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Laura May (@Laura_May_Ness) reported 30 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  JJ (@johnjoeoregan) reported 32 minutes ago from Manchester, England

  @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 34 minutes ago from Sale, England

  @virginmedia Have you just stopped responding now? Having some system issues?

• 
  Adam🍺 (@MCR_ADM) reported 35 minutes ago from Stockport, England

  @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 37 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 39 minutes ago from Bury, England

  @virginmedia It's nothing you can help with on twitter unfortunately 😞.

• 
  Kelly Walsh (@Kellywalsh758) reported 39 minutes ago from Stockport, England

  @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

• 
  Scott Moseley (@roslers_vest) reported 48 minutes ago from Rochdale, England

  @virginmedia network down again in Heywood appalling lack of service yet again

• 
  Elisabeth Hilton (@elisabethhilto4) reported 53 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported 54 minutes ago from Ashton-under-Lyne, England

  @SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.

• 
  Tiffers (@Tiffers1973) reported 56 minutes ago from Ashton-under-Lyne, England

  Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoe Smith (@ladyspeakerz) reported 3 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported 4 minutes ago

  @nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia

• 
  Captain Nemesis says *settlers are criminals (@Annoyntmint) reported 4 minutes ago

  I wish to cancel my subscription with virgin media. Check my DM to you. @virginmedia

• 
  Alan Roberts (@AlanRob68902430) reported 7 minutes ago

  @DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore

• 
  Ceiri 🧡 (@cw_fc26) reported 7 minutes ago

  Virgin Media Update: Engineer turned up (my husband missed his call) and said I shouldn’t be here… outage on Sky’s end apparently. Let’s hope it’s fixed for Saturday 🤞🏻

• 
  Chris Ross (@Chris_Ross95) reported 7 minutes ago

  @Starlink Sorry but much rather stick with @virginmedia They've never done me wrong. They rarely go down AND I'm getting faster speeds at less price than your top package.

• 
  .Bad (@Badmufc) reported 12 minutes ago

  Hey @virginmedia My nets been down since 10 o'clock last night got any information on anything at MK42 8TS. Can't even make a phonecall to VM 😭

• 
  lc (@paperpussies) reported 14 minutes ago

  @fatima_gunning how is virgin media giving time to these half cast coloured pricks, this is IRELAND, **** them and their views, who fuking cares what they say

• 
  Mont (@mont88n) reported 14 minutes ago

  @wixinho @steppaCS @virginmedia Same here, impossible to deal with on phone. Never reply to emails. Can’t even quit

• 
  Frazzz (@FrazzzYT) reported 15 minutes ago

  "There is intermittent signal in your area" so what did @virginmedia spend nearly a week destroying the Internet in this area actually fix... can't wait to leave once Openreach finish their build in this area. Sick of terrible service. Trying to run a business lol