Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Warrington, Bolton, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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claire
(@cml0702) reported
from
Manchester, England
@virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡
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💛🇨 🇱 🇦 🇷 🇦 💛
(@Claraunicorn112) reported
from
Oldham, England
@virginmedia I’ve had enough we had a cable fitted to make our WiFi ‘faster’ and since then the WiFi has been down twice. And it’s not just this time there has been many other incidents in the past 😡🙄sort it out, sort it out
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Usman
(@uah9) reported
from
Manchester, England
@virginmedia @Saurav Wow this is really bad, I would definitely report this to watchdog. Unacceptable
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Last night was a joke with gaming, the lag was stupid with @virginmedia but with @bt I will be getting 150mb down 40meg up, I can get 350meg down 50meg up, ipv6, I prob can use my own router if I need it, your hub3 lag spikes 150mb to 265mb in split seconds can't be good.
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Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia Not sure - we gave up and watched the football instead with the plan of trying catch up! Will try the reboot if all else fails but wasn't sure if it were a wider problem as it was only that one programme...
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia
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Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia so you have deleted my tweet about the shocking service in the M41 Manchester Area great customer service to a 14 year customer. 350meg is worse than 200. I want a refund and not a joker telling me to reset my router #virginmedia
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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Steve Ward - Wardy 🇬🇧🐝
(@25wardy) reported
from
Stockport, England
@virginmedia is there an outage in Stockport. Completely lost WiFi on Hub 3.
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Amy Hughes
(@Amymariehughes1) reported
from
Walkden, England
I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia So fed up with this lag, @virginmedia so glad to get rid of your hub3 soon how much would that router cost you £2.00 is it worth the mither you cheap scum. Just saying, I will be off soon, but don't like VM. Never ever again.
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Bob
(@bob9958) reported
from
Sale, England
@virginmedia I have just tried to run a test on your website and guess what....... there is a problem with that page/service right now!!!! We're sorry this isn't the page you wanted This part of the site isn't working at the moment, but it'll be up and running again soon. 1/2
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is gaming lag, as I have said many times it's not the broadband going into the hub 3, it's what comes out of it on the xb1 just lag every game, I'm not in contract with you & @openreach fttp has been installed on my street so I will cancel soon I will never use VM again.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I think 10 years + with you is enough now, I will have more choice, I can use my own router without messing with that cheap problem filled hub 3 and it is crap read the reviews.
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toewad1
(@toewad1) reported
from
Salford, England
11 days and counting to get my new FTTP Broadband, get this @virginmedia crap out of my house, so bad so so bad for gaming lag, lag, lag, even if my @BT is crap and I will let them know if it is, but I will never go with @virginmedia ever again!!!
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia WTF is going on with the broadband again ........
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Cleartwo
(@CleartwoIT) reported
from
Stockport, England
@vmbusiness hi guys,this is joke now,we have had constant issues with your internet for over several months,you have broken your SLA terms,and have not resolved anything,we are constantly chasing to get issue resolved,it is DOWN again we have entire office doing nothing!#failure
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Tabatha Coleman
(@TJC1974) reported
from
Ashton-under-Lyne, England
@virginmedia I have been having problems with my WiFi for the last couple of weeks. I spoke to someone earlier this week and they were able to help short term however I have now lost both internet and tv
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Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia This evening audio description appeared on Dave, but this time we were able to switch it off with no issue (although we hadn't switched it on deliberately)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Train to Win.tv
(@TraintowinTv) reported
@virginmedia you need to get your act together. 3 days with no business broadband and zero support. Service page is down. Now have to pay a fortune to get a temp mobile solution in for Monday. How do you expect a business to operate when their SP for BB operate like this??
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C4bes
(@cf55_) reported
@virginmedia must have the worst customer service ever. No technical team, no managers only apologetic customer service reps who are trained to say sorry. A communication company who is specialising in bad communication.
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Gary Rawlins
(@GaryRawlins10) reported
@virginmedia Apparently, you were aware of the issue yet failed to inform your customers, which forces them to run around asking questions on Twitter and waste time trying to call in and speak to someone. A quick text or email would have prevented all of this.
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Lisa Wharton
(@KookyLisa) reported
@virginmedia internets gone off and can’t check on the issue checker as it’s saying they can’t do it right now…AGAIN! Seems to be an ongoing issue in the TA8 area
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Dave
(@RaverRDE) reported
@virginmedia There was a full lose when reported because after you engineer visited found an intentional block was put on my line which lead to 5 days full outage!! Please can you share a direct phone number to your complaints management team
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Pooja Sharma
(@PoojaSh71998046) reported
@virginmedia on a call to Virginmedia in the Philippines and wanted to escalate the call to a manger - the lady mentioned it will take 3-6 days before we can speak to someone. Ivy repeated said shall I cancel your account? Such amazing customer service let’s see how long?
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Anish Modgil
(@AnishModgil) reported
I would like to log a formal complaint in writing @virginmedia pls could you provide me the address or email address to whom I should write too.
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Eddie Vermeer
(@Eddie_Vermeer) reported
@virginmedia Not sure what the point of calling is as no one has really helped so far. No one reads the notes on file, which when repeated back are not complete and because the issue doesn't fit with the scripts - I get passed around.
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Valerie Noonan
(@ValerieNoonan2) reported
@evelynharte @CorkCoypu @JOEdotie That's terrible in this day and age but paying for sky for tele and virgin media for broadband.Its so expensive 😳
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Bep Dhaliwal
(@thrivebep) reported
@virginmedia Yes, it’s a really poor connection, impacting how we both connect to work today, really not good