Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/02/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Warrington, Bolton, Oldham, Rochdale, Littleborough, Salford, Rossendale District, Bacup, Dukinfield, Hyde, Irlam, Altrincham and Sale.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport Internet
United KingdomWarrington Wi-fi
United KingdomBolton Internet
United KingdomOldham Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    @fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    @virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!

  • dizzytix Em (@dizzytix) reported from Warrington, England

    @virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help

  • GeorgieMilli95 Georgie ✈️🌍 (@GeorgieMilli95) reported from Oldham, England

    @virginmedia I have been trying very contact number I can find for virgin but none of them are letting me through because I don’t have an account number. I have an issue with a recent order so only have an order number. I’ve tried to live chat but waiting ages to get through!

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.

  • louise_woodman Louise Woodman (@louise_woodman) reported from Oldham, England

    @virginmedia absolute disgraceful service. WiFi went off Sunday. Engineer came Wednesday and said it was fixed. Neighbours WiFi off. Came today messed with a box on the street and now it’s off again. Customer service said they’ll come again Monday. A week with no WiFi!

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    @virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail

  • globalholidays David Brice (@globalholidays) reported from Cheadle Hulme, England

    @virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted

  • ConnorJUnsworth Connor Unsworth (@ConnorJUnsworth) reported from Salford, England

    @ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.

  • AdamMYates Adam Yates 🐝 (@AdamMYates) reported from Sale, England

    @virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish

  • AdamMYates Adam Yates 🐝 (@AdamMYates) reported from Sale, England

    @virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    Not helped me as broadband service fails everyday #virginmedia #virginfail.

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail

  • MaryMares81 mary whitfield (@MaryMares81) reported from Salford, England

    @virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔

  • Mozza0705 Morris (@Mozza0705) reported from Oldham, England

    @virginmedia my WiFi is so poor and only getting half of what I should. Also the WiFi is non existent in the kitchen. Never had this problem with @skytv broadband. Poor.

  • mallen_87 Matt Allen #StayHomeSaveLives (@mallen_87) reported from Horwich, England

    @virginmedia They keep closing it and I have to start from scratch. The issue is that my contract and my sales agreement are different. I thought I was getting somewhere last night when an advisor told me they’d get a manager. Instead they closed my chat

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail

  • SafwanMullaaa SafTheOne (@SafwanMullaaa) reported from Bolton, England

    Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KReynolds94 Kieran Reynolds (@KReynolds94) reported

    @virginmedia None known derives issues in area, that’s why one of the agents said he would have to pass it on to a technician to call back, said can take 4 hours left it till 3pm no call, called back at 5 then advised i would get a call back at half 7 and still nothing..

  • HannahhCampbell Hannah Campbell (@HannahhCampbell) reported

    @virginmedia are ****

  • LaineyGillon Lorraine Gillon (@LaineyGillon) reported

    @virginmedia I would like to remove the TV service from my package. I have tried to contact someone via the webchat service for the last 2 days but am yet to have a response... can you help?

  • pshah87 Payal (@pshah87) reported

    @virginmedia Two days have past and Raymond Lim from the pre installation team promised to call me back YESTERDAY yet here I am left unable to speak to anyone to cancel my contract! This is an absolute joke Virgin!! #usless #poorcustomerservice

  • filan10 Michelle Griffiths (@filan10) reported

    Wait over a month 4 a @skytv to “fix” a tech issue.. they issue us with a faulty box-spend over an hr on the phone for them to now tell us we have to deal with no tv for a further week until the next avail engineer can come out?! Is this a joke.. @virginmedia can you do better??!

  • Ran1ry Ran Young (@Ran1ry) reported

    @virginmedia No one answers dude I'll leave it . I give up now ...spent over £25,000 with Virgin over the years sad it's come to this your service has completely fallen apart. We have a data dongle from @ThreeUK use that mostly to guarantee internet services through the day.

  • meejahoar Lizzie_Bee🕷🏳️‍🌈🇪🇺🇬🇧🦄⚫️ (@meejahoar) reported

    @virginmedia Yes. Yes, it’s very sad. Please may I ask why you’ve wasted my time tweeting me back if you were not planning to help me?

  • Ran1ry Ran Young (@Ran1ry) reported

    @virginmedia Try calling back a 100 families with technical issues 🤔🤔

  • faybees30 Fay Horan (@faybees30) reported

    @virginmedia please help us...our WiFi won’t stay connected and we can’t get through to speak to anyone

  • naz6431 naz643 (@naz6431) reported

    I've just changed over from sky to @virginmedia. As soon as I've made the change today, I'm seeing so many bad reviews and loss of Internet, no engineer's, no installation for months. Have I made a mistake?