Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 02/09/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Salford, Hyde, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham and Littleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomBolton Internet
United KingdomOldham Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.

  • danpwright Dan Wright (@danpwright) reported from Manchester, England

    Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.

  • 74gilly workinklassmanc (@74gilly) reported from Urmston, England

    My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬

  • jackthesticks Jack Mitchell (@jackthesticks) reported from Stockport, England

    Is #virginmedia down?

  • andigill Andy Gill (@andigill) reported from Warrington, England

    @virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia NO SERVICE AGAIN BL9 6EU WHY

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??

  • jehsuey johnconroy (@jehsuey) reported from Oldham, England

    @virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.

  • pagiemcfc Darren Page (@pagiemcfc) reported from Sale, England

    @virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia Visit was put on hold as you later found you had a wider issue. It was resolved after a few hours so not too bad. Not sure how happy my boss was at me not being able to get online though...

  • ashleymcconkie1 Ashley McConkie (@ashleymcconkie1) reported from Ashton-under-Lyne, England

    @virginmedia I’m moving house and need to cancel my contract but I cannot get though on the phone or though the online portal

  • Airhairdressing AirHairdressing.com (@Airhairdressing) reported from Sale, England

    @virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?

  • jackthesticks Jack Mitchell (@jackthesticks) reported from Stockport, England

    @elloitsaimee @virginmedia Mine has been down since yesterday morning. Sk2.

  • Ma_Parkes Ma Parkes (@Ma_Parkes) reported from Salford, England

    @virginmedia has just gone down in Salford (again). Others having this issue?

  • Michael_Gleeson Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    .@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.

  • MrsRed1973 zoe (@MrsRed1973) reported from Salford, England

    @virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Having to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dkhatton David Kevin Hatton (@dkhatton) reported

    @virginmedia Ultimately i have no doubt the router needs replacing- just need 5 mins with a competent technical support guy and not the clowns on the support desk reading badly from a set script.

  • gillyjb60 gillie bryant 💙 (@gillyjb60) reported

    Still no help 8 weeks now still no call back and I can’t keep phoning and hanging on for over an hour @virginmedia

  • dkhatton David Kevin Hatton (@dkhatton) reported

    @Tom11920711 @virginmedia It seems likely the router is failing - as things are getting worse slowly. I have spoken to 4 different “support “ people all just pushing reboot... its resulted in me losing patience- they shouldnt be put in this position.

  • chrismusk chris musk (@chrismusk) reported

    If you are Thinking of getting virgin broadband in E4 don’t. They are utterly useless. Been down since 26th Jan and they just give empty promises every day saying it will be fixed tomorrow. Whole area has same problem #virginmediadown #virginmedia

  • ryan2390 Ryan (@ryan2390) reported

    Another attempt at finding out what I can do to get our block connected to the @virginmedia network and another rebuttal.

  • notdollyman Steve Dolman (@notdollyman) reported

    @virginmedia Please can you cancel my broadband and tv packages as previously requested by phone. You are still charging me for services I have cancelled.

  • vslmgn Vasili (@vslmgn) reported

    Impossible to get through to anybody. Disgruntled VM customer here @virginmedia #losingmyvirginit Thankfully I have unlimited data on my @EE phone!

  • SRSFLEET Matt Johnson (@SRSFLEET) reported

    @virginmedia cable internet down again with no warning, how am I supposed to work now? Shall I bill you for lost orders, cancel my payment or use a different company? De7 4sa

  • avenellgoone neil Austin (@avenellgoone) reported

    @trevorstone1 @virginmedia I’m not working today

  • BenHSimmonds Ben Simmonds (@BenHSimmonds) reported

    Having never had a problem with Virgin media before I now realise vast swathes of the company are filled with phone operatives who are 'very sorry' but can't actually do anything #virginmedia