Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 12/02/2025 14:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Bolton, Stockport, Oldham, Todmorden, Bacup, Warrington, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomSalford Wi-fi
United KingdomSale Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • blokealex alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • twiddlemeister Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, England

    Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

  • SiManM20 Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • andym1908 Andrew (@andym1908) reported from Warrington, England

    @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia network down again in Heywood appalling lack of service yet again

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia It's nothing you can help with on twitter unfortunately 😞.

  • JoshuaBurns Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

  • KerryKez7 Kerry Louise (@KerryKez7) reported from Urmston, England

    Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

  • StevomacMUFC Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England

    @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

  • TTPhoebe Phoebe (@TTPhoebe) reported from Manchester, England

    Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

  • JoshuaBurns Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

  • jimmysteamboat jimmy (@jimmysteamboat) reported from Manchester, England

    @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

  • Kellywalsh758 Kelly Walsh (@Kellywalsh758) reported from Stockport, England

    @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

  • JoshuaBurns Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

  • rachaelstafford Rachael Stafford (@rachaelstafford) reported from Salford, England

    @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • officialjonot jono 🙉 (@officialjonot) reported

    @marksuttonbike @virginmedia It's just a call forwarding service - you ring the premium rate number (without realising its costing a fortune) and all you hear is the NHS number as if you'd dialled it directly.

  • Kimbers_90 Kimberley Derbyshire (@Kimbers_90) reported

    @virginmedia internet outages last night and now having the same problem. Saying online no issues in the area but we’ve reset everything and it keeps dropping out… what is going on?!

  • kimturner70 Kimberley Turner (@kimturner70) reported

    @virginmedia I’m looking at moving supplier as I’m sick of paying double for a service I don’t get

  • leanderb007 Leander Bond (@leanderb007) reported

    @virginmedia I’ve been waiting since 8am after waiting 4 hours last night. I do not have a password that your customer service number requires so I still cannot spells to a human.

  • ajfroberts ajfroberts (@ajfroberts) reported

    @virginmedia Broken promises

  • leanderb007 Leander Bond (@leanderb007) reported

    @virginmedia how does one speak to a real person - not a BOT? Been struggling for 2 days to get help 🙏🏻🙏🏻

  • gorez64 Gorez64 (@gorez64) reported

    @virginmedia I have spoken with the support team Zohab and Julie. Julie was able to resolve the internet issue but the TV is still outstanding. The support people I have espoken to have been very helpful and I have told them so and given my thanks. The issue here is the Virgin processes.

  • Davidplummer30 David Plummer (@Davidplummer30) reported

    @virginmedia help! 89 year old been unable to receive calls since you did something to line three weeks ago. Every time we cal we are just told to wait another week. I have had 2 emails saying you have fixed it which you haven’t. Help please.

  • katielisax Katie-Lisa (@katielisax) reported

    @virginmedia can I please have some help? I received two bills, i’m confused. I don’t understand why my bill is so expensive, i’ve tried calling but in waiting queue for ages. Can I please have some help?

  • thatssomike Mike (@thatssomike) reported

    @virginmedia Yes, it says there are no issues but speaking with a customer service agent on Monday they said there were known issues that would be resolved the next day, and they were not.