Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 1 day ago |
|
Manchester
|
Wi-fi | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Bolton
|
Internet | 5 days ago |
|
Manchester
|
Total Blackout | 5 days ago |
|
Manchester
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England@virginmedia All the problems were ironed out. Yesterday was the big day. We waited but nothing, not even a call or email to explain why the installation team didn’t turn up.
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Raheema Valera (@RaheemaValera) reported from Urmston, EnglandSo no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph
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Raymond Mailey (@raymondmailey) reported from Sale, England@virginmedia Been on the phone for 50 minutes now and keep getting passed back and forth to different departments then she cut me off again. I am not getting the service I pay for. Fix this now or I’m leaving. I also want to complain about your appalling customer service
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Alec (@AlecParkAve) reported from Stockport, England@virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate
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TishyK (@tishy_k) reported from Sale, England@virginmedia That link is no help at all, as it says no issues. I've just rung VM for the 7th time today and the automated message says there is an issue for my postcode and they are dealing with it. The same message as yesterday and the day before!
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CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, EnglandHey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
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Raymond Mailey (@raymondmailey) reported from Sale, England@virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service
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Raymond Mailey (@raymondmailey) reported from Sale, England@virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.
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Raheema Valera (@RaheemaValera) reported from Manchester, England@virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.
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Maurice Dickson 🇬🇧 (@ulstershaker) reported from Bury, England@virginmedia down in parts of Bury yet again!
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Raheema Valera (@RaheemaValera) reported from Manchester, England@virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.
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RebeccaArtManchester (@rebeccaartMCR) reported from Cheadle Hulme, England@virginmedia Guys, you’ve done the hard work clearing the mess under the pavements. All your teams now have to do is run the cable through connecting us to the hub down the street.
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Raymond Mailey (@raymondmailey) reported from Sale, England@virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now
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Graham Douglas 🇪🇺🇬🇧🏴🐝 (@greydogphoto) reported from Sale, England@virginmedia No "chat" options on that link that I could see. Status is showing as having a problem, so it's not my kit. Signal is too poor for me to use phone for chatting, anyway. Let's see if things clear up soon...
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Raymond Mailey (@raymondmailey) reported from Sale, England@virginmedia Nothing really. Usually it my phone or my wife’s phone but never your equipment. The same issue happened a few weeks ago and we were told it was a local fault and they were fixing it. Which it did get fixed but yet again it’s not working now.
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Simon Harding (@SimonCHarding) reported from Marple, England@virginmedia in the last week since I have asked to cancel broadband I have had 5 abandoned calls from numbers which seem to be from you 08000526736 and 0345451098. Sort out your autodialler settings it is frustrating to have you hang up on answer. Complaint made to @Ofcom
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Alec (@AlecParkAve) reported from Stockport, England@virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.
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TishyK (@tishy_k) reported from Sale, England@virginmedia As always, the test says there are no issues. Been waiting 10 minutes now to speak to someone in person now!
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Marzipanpanda (@marzipanpanda) reported from Manchester, England@virginmedia been having issues with signal on my virgin mobile phone all week, read that it was suposed to have been resolved yesterday but still having intermittent issues this morning. No wonder I am rolling over 10GB of data when I don't get an opportunity to use it 😡
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Calvin Williams (@CalvinBWFC1984) reported from Leigh, EnglandConstant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Worboys Writes (@KayWorboys) reported@virginmedia They are saying that I’ve contacted customer services and I’ve been in contact recently about my package (true) and they can offer me a good deal
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BlackwellTV (@BlackwellTeeVee) reported@virginmedia Sure thing! I'm using the Hub 3 and I'm on the M200 plan. I would like to be able to extend the signal out to the front of my home, but I'm not sure how to do this. I can't relocate the router elsewhere in the house due to my work.
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Natalie (@NattoBri) reported@virginmedia Thank you , we have it now and we are subscribed and should be having someone call on 23rd to check! It’s an outage in our postcode only , should only be intermittent outage but we unfortunately do not have any internet at all
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David Briscoe (@dXbriscoe) reported@virginmedia But you got the first one. Which you replied to. What about that? Honestly. This is exactly what I mean. How poor can a company be? How do you propose It’s fixed?
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Not A Diver (@NotADiver) reported@virginmedia I want the technician to come back out and remove the services, repair the hole in the wall and paint it. This is totally unacceptable and utterly poor workmanship. You should be ashamed.
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𝗗𝘆𝗹𝗮𝗻 (@ThatLadDylan) reported@Ayresie_ @virginmedia I had this problem as well, until we moved to BT it's been so much better.
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Louise Mitchell (@Scatzy81) reported@virginmedia I got though on Wednesday after a long wait. Advised a manager would call back within two hours- no one called. I got through Thursday after a long wait, logged a complaint and was told I'd be contacted by a Manager- I'm still waiting. This fault had been since NOVEMBER!!!
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kaito (@kaitoxfn) reported@virginmedia fix your wifi
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Ayresie (@Ayresie_) reported@ThatLadDylan @virginmedia Yeah tryna figure out if they’re still tryna fix it or not, if not, straight to bt I go
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Ross 🏴 (@RenegadeR0SS) reportedVirgin Media WiFi being **** shocker. In other news water is wet.