Virgin Media outages and service status in Whitefield, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Whitefield, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 20, 7:46 PM GMT+1.
- Internet (68%)
- Wi-fi (13%)
- Total Blackout (9%)
- TV (7%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Dukinfield, Warrington, Hazel Grove, Littleborough, Bolton, Salford, Oldham, Darwen, Rochdale, Bury, Sale, Ashton-under-Lyne, and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 1 hour ago |
|
Manchester
|
TV | 1 day ago |
|
Stockport
|
Phone | 2 days ago |
|
Dukinfield
|
Internet | 2 days ago |
|
Warrington
|
TV | 2 days ago |
|
Hazel Grove
|
Internet | 2 days ago |
Nearby cities with recent reports
13 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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(っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England@PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, EnglandWow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported from Manchester, England@virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
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Paul Stockton (@pstock62) reported from Horwich, England@virginmedia Internet down in BL6 5RN, any idea's
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia That number is a automated response not a customer service agent and an utter waste of time
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Sam (@Samuel_J_Mc) reported from Timperley, England@virginmedia customer service is so ****. They just transfer you round to different departments
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JJ (@johnjoeoregan) reported from Manchester, England@stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.
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Paul Terry (@SurrealPaulT) reported from Manchester, England@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Gamepopper (@gamepopper) reported from Salford, England@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
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Weirdly even older fan (@Karamonkey1) reported from Manchester, England@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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Colette Ellison (@colette2511) reported from Warrington, England@virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same
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Edwin Daniel (@EdwinDa18453545) reported from Stockport, England@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MR COOL (@Lifeline04India) reported@virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.
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ClassicKatyy ✌️ (@ClassicKatyy) reported@virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?
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Danny Morris (@danny_9_morris) reported@virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is
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Tanisha Smith (@Tanisha_Molly) reported@virginmedia is there issues with the internet tonight? Ours has been connecting and disconnecting for the last few hours! 💀
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tom (@tomcity1) reported@virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money
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TheModSmith (@TheModSmithYT) reportedMy household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?
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Urban Groove (@Urban__Groove) reported@virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡
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tom (@tomcity1) reported@virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?
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Bec (@LeB00) reported@virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.