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Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Bolton Internet 1 day ago
Manchester Total Blackout 1 day ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • j_roddy
    Jane (@j_roddy) reported from Urmston, England

    @virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.

  • greydogphoto
    Graham Douglas 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🐝 (@greydogphoto) reported from Sale, England

    @virginmedia No "chat" options on that link that I could see. Status is showing as having a problem, so it's not my kit. Signal is too poor for me to use phone for chatting, anyway. Let's see if things clear up soon...

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service

  • ulstershaker
    Maurice Dickson 🇬🇧 (@ulstershaker) reported from Bury, England

    @virginmedia down in parts of Bury yet again!

  • OggyGhost
    👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help

  • CalvinBWFC1984
    Calvin Williams (@CalvinBWFC1984) reported from Leigh, England

    Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!

  • RebeccaHRM
    Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia All the problems were ironed out. Yesterday was the big day. We waited but nothing, not even a call or email to explain why the installation team didn’t turn up.

  • CancerGolf
    CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, England

    Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔

  • rebeccaartMCR
    RebeccaArtManchester (@rebeccaartMCR) reported from Cheadle Hulme, England

    @virginmedia Guys, you’ve done the hard work clearing the mess under the pavements. All your teams now have to do is run the cable through connecting us to the hub down the street.

  • AlecParkAve
    Alec (@AlecParkAve) reported from Stockport, England

    @virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin

  • tiny_mischief
    Shaunna (@tiny_mischief) reported from Tyldesley, England

    @virginmedia We have and it resent a signal to our box however we now have very intermittent service.

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Been on the phone for 50 minutes now and keep getting passed back and forth to different departments then she cut me off again. I am not getting the service I pay for. Fix this now or I’m leaving. I also want to complain about your appalling customer service

  • AlecParkAve
    Alec (@AlecParkAve) reported from Stockport, England

    @virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.

  • RaheemaValera
    Raheema Valera (@RaheemaValera) reported from Urmston, England

    So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Nothing really. Usually it my phone or my wife’s phone but never your equipment. The same issue happened a few weeks ago and we were told it was a local fault and they were fixing it. Which it did get fixed but yet again it’s not working now.

  • tiny_mischief
    Shaunna (@tiny_mischief) reported from Tyldesley, England

    Any issues in M29 area @virginmedia as per usual, the internet is down.

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.

  • DazFS
    DarrenFS 🏳️‍🌈 (@DazFS) reported from Manchester, England

    @virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andygilday
    andrew gilday (@andygilday) reported

    @seanayling My virgin media is broken. 🙄

  • Jordzzzh1994
    jordan hagan (@Jordzzzh1994) reported

    @virginmedia how do I get in touch with someone to change my package as when I try and call it’s disconnecting me, I did try and send a tweet yesterday but got ignored can you help??

  • LewisK08
    Lewis (@LewisK08) reported

    @Matty89_ @virginmedia virgin media are such a shambles so bad

  • MadgeDresser
    Madge Dresser (@MadgeDresser) reported

    @virginmedia @VMSolutions_ my broadband not working for the umpteenth time in the last two months- getting locked out as it doesn’t recognise my password and the website doesn’t help either I’m old and in despair Is this what I’m paying for?

  • KenMatiku
    ken matiku (@KenMatiku) reported

    @LivMartinii @virginmedia Internet has been down since last night.... what’s happening?

  • shutupyasprout
    I eat dog (@shutupyasprout) reported

    @virginmedia your services seem to be down can you please fix this

  • ellie_harries
    Ellie Harries (@ellie_harries) reported

    @virginmedia Wifi not working, and when it does it only connects to one device. We've bought an extender and that's not even helping. It's becoming beyond a joke now! Have used all of my mobile data to try and work from home

  • turnavic
    adam turner (@turnavic) reported

    @virginmedia I am stranded abroad. My contract has expired but I have no way of contacting Virgin Media to cancel my contract.. I have wasted money I don't have on 4 occasions phoning them. They don't reply to me on twitter or via email. What can I do?

  • hotbyd
    Gracie Mae (@hotbyd) reported

    @virginmedia Someone got back to us today. We are due to move over to Virgin Media tomorrow but they have not installed any cables yet. Hopefully our service with Sky won’t be cut off tomorrow.

  • Deg369369
    Dean (@Deg369369) reported

    @virginmedia useless company. *8th Dec install *10th Dec fault *11th Dec report *17th Dec ask to leave * Jan still asking to leave * 30th Jan contract ended with nothing to pay for no service and a new one just internet started * 5th Feb cut off cos of none payment from 8th