Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/16/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • blokealex alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • AckersStorm Chris Atkinson (@AckersStorm) reported from Middleton, England

    @virginmedia when will the broadband issues be fixed properly in my area?

  • jimmysteamboat jimmy (@jimmysteamboat) reported from Manchester, England

    @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

  • KerryKez7 Kerry Louise (@KerryKez7) reported from Urmston, England

    Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

  • bigdave22003388 Dave (@bigdave22003388) reported from Manchester, England

    @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • Kellywalsh758 Kelly Walsh (@Kellywalsh758) reported from Stockport, England

    @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

  • nathangreen101 Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

  • TTPhoebe Phoebe (@TTPhoebe) reported from Manchester, England

    Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

  • Laura_May_Ness Laura May (@Laura_May_Ness) reported from Manchester, England

    Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

  • Woolfie30 Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • SiManM20 Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

  • SiManM20 Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jtdavies John T Davies 💙🇺🇦💛 (@jtdavies) reported

    @virginmedia I’ve called them several times, spent hours on the phone and been promised compensation. You are implying that you can provide 1% service and never compensate. What would you do if you car stopped for 15 minutes randomly and frequently went super slow? #FAIL

  • ShannonThrower shanedy (@ShannonThrower) reported

    @virginmedia Tried to make complaint was told all in hand would be resolved arranged callback Sunday no one called tried again that was rude told looking into it I must prove - I sent all the screenshots saturday this is abuse to my MH

  • Kathryn49227293 Kathryn Martin - standing with 🇺🇦 (@Kathryn49227293) reported

    @virginmedia How can a fix date of 23/2/23 not need escalating and a response date of 28 days acceptable???

  • AftergloSurrey Afterglo-Surrey (@AftergloSurrey) reported

    @virginmedia taking **** again keep giving me phone numbers to call that “will sort out the issue” but they can’t it’s the runaround tactics !!! Scammers@

  • Cjgriffin84 Chris (@Cjgriffin84) reported

    @virginmedia Just had an awful call with your collection department asking for an extension on my bill so my services aren’t restricted I was made to feel like I was begging and had to reiterate many times I had £0 call ended with me being told my services will be restricted

  • RebeccaAnd01 Rebecca Anderson (@RebeccaAnd01) reported

    @virginmedia can you please inform me of the relevant email address to write in a complaint? It’s very hard to access via Google and after over 2 hours on the phone today and still not having the issue resolved I really need to speak with somebody

  • malenathomas1 carmen addison (@malenathomas1) reported

    @virginmedia @EnglandRugby My account number is 408870603 , my cheap contract would have finished on feb 16 instead a man call MAYA gave me a new contract with the promise it won’t start until mine finishes and he lied, he promised til feb. hear the recording. Virgin promise to ring back they never did,

  • A_Porcupine Tom Hanson 🦭 (@A_Porcupine) reported

    @virginmedia That's not an agreement to a contract. You can't just tell someone that they have entered a contract, you have to explicitly request for their agreement. This was never provided by myself and you would need to provide evidence of my explicitly agreeing to this for it to be valid.

  • kadechilds1 kade childs (@kadechilds1) reported

    @virginmedia hey why can't we get access for an account information about an account for a old man we care for as he when we rang you want a password for his acount he's 95 deaf , Alzheimer's & dementia your customer service was useless on the phone provided no help

  • andy_crerar83 Andrew Crerar (@andy_crerar83) reported

    @virginmedia Worst service ever experienced in my life, been going on since August