Virgin Media outages and service status in Whitefield, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Whitefield, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 9, 10:46 AM GMT+1.
- Internet (67%)
- Wi-fi (16%)
- Total Blackout (9%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Bolton, Rossendale, Warrington, Hyde, Rochdale, Bury, Altrincham, Salford, Middleton, Sale, Ashton-under-Lyne, and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 4 hours ago |
|
Manchester
|
Internet | 17 hours ago |
|
Manchester
|
Internet | 19 hours ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Internet | 1 day ago |
Nearby cities with recent reports
24 recent signals
3 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Paul Regent (@PaulRegent1) reported from Bolton, England@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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Andrew (@andym1908) reported from Warrington, England@skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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Scott Moseley (@roslers_vest) reported from Rochdale, England@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
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s. whalley (@stavroversfc) reported from Lower Darwen, England@virginmedia your broadband is down again 🤬
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Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
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Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, EnglandHave @virginmedia gone down in South Manchester??? Been kicked off the wifi!
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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GLENN (@gbmcfc) reported from Manchester, England@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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alex. (@blokealex) reported from Manchester, England@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
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Phoebe (@TTPhoebe) reported from Manchester, EnglandAnyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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Gamepopper (@gamepopper) reported from Salford, England@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
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Howard Woolfenden (@Woolfie30) reported from Rochdale, England@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England@virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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👽 (@bludav_andrew) reported from Manchester, England@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amrit Phull (@Amrit_Phull) reported@virginmedia @306notout Can you be more pathetic! I tried calling your bullshit customer service line and the lines are closed!!!
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Shardon (@shardon1980) reported@virginmedia Issue still not fixed . your compensation is £10.34 a day . What about subscription services like Netflix etc . I’ve had to use data from my phone to work, this is unacceptable in an age where everything is WiFi. Also no contact from your team. This is a major issue in the area
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dawnieC (@CorkinDawn) reported@virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?
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Bo Duddley (@VallaNils13872) reported@virginmedia I’m in the unenviable position of having my broadband with virgin and my mobile with O2 I currently have internet cutting out constantly and a phone that can’t get a signal in the backwaters of Cambridge and I pay for this awful service
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Nab 🦄 (@Nabracadabra) reported@virginmedia Your wifi service has been down for almost 2 full days in W13. What is the problem and why hasn't it been fixed
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Ron Rosenhead (@ronrosenhead) reportedHey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.
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Chris Davis (@cdavo25) reported@virginmedia Send one of your 'engineers' to come round and remove this internet because they cant fix a thing 5 weeks this has been going on now and we're lied to consistently! We're sick to death of it plus we're unable to watch we have paid for! Its embarrassing
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Shardon (@shardon1980) reported@virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.
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Caz (@Ca33ieKins) reported@virginmedia Horrendous service! Complete outage all day today. TQ area. No apology. Just the usual standard dialogue. Not acceptable.
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MrBazza 🎬 (@MrBazza) reported@O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.