Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 12/13/2025 11:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Bolton, Warrington, Salford, Stockport, Oldham, Altrincham, Sale, Todmorden, Bacup, Rochdale and Stalybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomDukinfield Total Blackout
United KingdomManchester E-mail
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia We have been experiencing issues with our hub. We often lose connection and then the connection is not very strong at all when connected. This has been happening for a couple of weeks. Please advise further.

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia

  • chrissy__w christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia is there a broadband issue in OL7 area. Service running slow

  • tjane44 Tracy.💗. &hubby.😍 x (@tjane44) reported from Middleton, England

    @virginmedia still need help..phoned up, rude female.answered no help..text no answer.

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer @virginmedia

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia

  • Listuuh Ryan (@Listuuh) reported from Manchester, England

    @virginmedia It’s down again sort it out

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice

  • diygolf John Pennington (@diygolf) reported from Ramsbottom, England

    @MotoNutJob @virginmedia Should be that if your provider can’t fix the problem within 24hrs you should be allowed to terminate the contract at no cost to yourself & they must give you a Uk contact number because the Bombay warriors are F..kg useless at sorting a problem

  • MrKarlEdgar Karl (@MrKarlEdgar) reported from Stockport, England

    @virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Rawtenstall, England

    Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

  • 19Mikey67 Mike Cairns (@19Mikey67) reported from Salford, England

    @mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Charley_jo1 Charley (@Charley_jo1) reported

    @virginmedia I have done this already I need to speak to someone urgently as my job is on the line due to virgin not working again 😡

  • Charley_jo1 Charley (@Charley_jo1) reported

    @virginmedia I have and there are no issues, why does no one answer the phone this is urgent as I am a key worker

  • TheOliG Oli Grant (@TheOliG) reported

    @virginmedia the customer support just leads me back to the app. How can I speak to someone on your team? Thanks

  • Beechside Jonesy (@Beechside) reported

    @virginmedia It did, but only because I rang your sales line & demanded they put me through. As you can see from other people on this thread your Customer Care number is still not working. It’s not “busy”, it’s not got “high demand”, it’s not in use. After all this time, why?

  • MelanieRSmith Mel (@MelanieRSmith) reported

    @virginmedia Why is your customer service number not working after at least 40 mins?

  • BazzJohnson Barrie Johnson 🏴‍☠️ (@BazzJohnson) reported

    @virginmedia I want my contract cancelling and can’t get through to any one to do it never have I had such poor service

  • _Jaimin_ Jaimin (@_Jaimin_) reported

    @virginmedia No it seems like it's just really really slow at loading

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’

  • weeallannaehm Allanna Murphy (@weeallannaehm) reported

    @virginmedia problems in the pa1 area of paisley. Trying to get work done and your Internet is terrible. Get it sorted.

  • speediemeadie Speedie Meadie (@speediemeadie) reported

    @virginmedia I’d like to cancel my virgin media contract. We are encouraged not to call the call centre so it’s left free for vulnerable customers but it is impossible to make a cancellation online. I have now been holding on the telephone for 20 minutes. I don’t know where iam in queue.