Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Hyde, Bolton, Stockport, Oldham, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Hyde |
Internet | |
| Bolton |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Cheshire Soundproofing
(@CSoundproofing) reported
from
Cheadle Hulme, England
@virginmedia I’ve had to send this tweet via 4G as my broadband connection is so poor.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is the same old crap!
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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toewad1
(@toewad1) reported
from
Salford, England
@Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @virginmedia harassing me again about a router i returned a year ago saying it’s not been sent to them. I’m not to blame for their rubbish inventory system. I’ve left @virginmedia to get away from their ineptitude but it never ends. Will be putting it an official complaint.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.
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Mike McNiven
(@mikemcniven) reported
from
Manchester, England
@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.
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Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.
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Rob Wood
(@Footywirerob) reported
from
Warrington, England
@virginmedia why can I never seem to get through without a twenty odd minute wait. I have a query re my bill and can't seem to speak to anyone
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Oh! Virgin Media have said I can't cancel their shite broadband unless I pay £180 oh lordy what would you do! Don't live up to your name stick it up your arse @Virgin
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liv
(@oliviaella_x) reported
from
Atherton, England
20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia No problem. I haven’t done that but I will do it now 👍🏼
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toewad1
(@toewad1) reported
from
Salford, England
If you think @virginmedia are a good option for gaming, think again, they are the fastest, but the worst for gamers don't buy into this crap!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Moti Rahman
(@mot11_x) reported
@virginmedia Do you care about your customer? NOOO PLEASE DO NOT TAKE A CONTRACT OUT with them. Useless complaint system they do not follow their own procedure, you can be hold the phone for hours..what waist of my time..
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M K 🇵🇸 #FSGOUT
(@mkthedon119) reported
@virginmedia Your guys on the phone line refused to arrange an engineer last week. When I was put through to your customer retention team, he said there was a system update on his end and he would call me back. Never did. Quite pathetic service really if you ask me. Shocking
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Moti Rahman
(@mot11_x) reported
@virginmedia I hope to get a response about our formal complaint about the useless broadband, since the contract started. We wish to leave the contract without disconnection charge, against spent talking to no brainers 2hrs on the phone. complaint number C-140922987, NW5 2AH
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Gaz Parkes
(@gaz_parkes) reported
@virginmedia Understood! I’ll waste more of my energy contacting your shocking customer service teams as you’ve been as helpful as the rest of your company has been so far! Don’t know why I expected better given the experience so far!!
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Tez_Pushay
(@tez_pushay) reported
@virginmedia Virgin media has made it extremely difficult to terminate a service that’s no longer required by me.
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Barry bhoy
(@bazza141) reported
@virginmedia @virginhelp Advice . This has been going on since August. I have my customer agreement here if you want me to send you it ?
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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Matthew J
(@EmJen81) reported
Why, @virginmedia has it taken me 35 minutes to cancel my services despite getting through almost straight away? I made it clear I wanted to leave yet I felt intimidated by the woman who constantly kept saying I didn't make sense. Such rude and lengthy customer service!
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K. Dhillon
(@KDhillonSCA) reported
Virgin Media - awful service .@virginmedia @richardbranson Virgin Media were today fine with 2 of their customer service agents LYING to me so that I would not cancel and accrue extra charges.
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Richard Chapman
(@ChapmanRicky) reported
@virginmedia terrible customer service. Made a calculated, on purpose mistake, charging me 79 not 76. Then make it near impossible to contact them for it to be corrected