Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Oh! Virgin Media have said I can't cancel their shite broadband unless I pay £180 oh lordy what would you do! Don't live up to your name stick it up your arse @Virgin
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Cheshire Soundproofing
(@CSoundproofing) reported
from
Cheadle Hulme, England
@virginmedia I’ve had to send this tweet via 4G as my broadband connection is so poor.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just been on to your so-called support, he ran out of ideas so he pretended he couldn't hear me, obviously, if he didn't he would have called me back, I need to cancel this garbage.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Manchester, England
@virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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liv
(@oliviaella_x) reported
from
Atherton, England
20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia No problem. I haven’t done that but I will do it now 👍🏼
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @virginmedia harassing me again about a router i returned a year ago saying it’s not been sent to them. I’m not to blame for their rubbish inventory system. I’ve left @virginmedia to get away from their ineptitude but it never ends. Will be putting it an official complaint.
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive McCarthy🇪🇺
(@interaction0410) reported
LINCOLN LN5 AREA IS YOUR WIFI DOWN 10.40am Thursday 19th August 2021 @virginmedia
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Stuart Metcalfe
(@StuartMetcalfe2) reported
@VMWhistleBlower @virginmedia Thats absolutely my thoughts too. Better service with Ryanair! Apart from holding them at gunpoint I can't physically do anymore. 5 weeks without Internet and counting. Everytime an engineer turns up and can't do the job I get sent to the back of the que. Very frustrating
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Vicky Jones (Robins)
(@VikRobins) reported
@virginmedia We seem to be getting more faults than ever in our area, its not ideal when half our Development are WFH and are relying on the same service provided by Virgin.
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Huriye
(@Huriye) reported
So @virginmedia changed their PAYG policies without informing those of us who use it. I didn't use my balance within 180 days so they suspended my account, deleted my number and my phone can no longer make calls. After half an hour with a so called Customer Services operator,
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Laura ✌🏻
(@CallmeLaura5) reported
@virginmedia But you aren’t here to help tho! I’ve been told you can’t waive the termination fees, even tho I can tag people whose termination fees you waived. So you pick and choose when you help.
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RF
(@RF34303722) reported
@virginmedia BTW I'm happy to pay for a new router. But this isn't even an option it appears. The problem has persisted since Sunday. It's now down again. How is 7 days a good enough response time?
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Stuart Metcalfe
(@StuartMetcalfe2) reported
@virginmedia Please can't you pass my complaint on. Or give me the information how to make a formal complaint. Your customer service team won't give me that information either or have the training for yo lodge a formal complaint.
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Clive McCarthy🇪🇺
(@interaction0410) reported
@virginmedia The service status has been updated, the system is down and it will take 4 1/2 hours to fix. That’s half a day work lost , this is not good enough as this happens regularly, I will not phone your teams on the Indian subcontinent as last time I was plagued with Nuisence calls
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izzy
(@izzyneumand) reported
@VMWhistleBlower @virginmedia Yes I have put a complaint in already (yesterday). I will end my contract with them at the end of the month and would be good to get no EDF or another goodwill gesture. Thanks for your advice!
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Colin Farthing
(@Ronbus87) reported
@O2 But as @o2 and @virginmedia have joined forces and my Internet is down until 18:00 I'm having to hotspot from my data to carry on working. Would my data be unlimited for at least this time?