Virgin Media Outage Report in Whitefield, Borough of Bury, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rochdale, Stalybridge, Stockport, Warrington, Altrincham, Oldham, Littleborough, Salford, Rossendale District, Bacup, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.
-
exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.
-
Niall Douglass
(@NiallDouglass) reported
from
Manchester, England
Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia
-
Matt Duncan
(@maffew85) reported
from
Warrington, England
@virginmedia Down for both. Yesterday for about 2.5 hours. Today it went down for 30 minutes and again go down, so far, 15 minutes and counting. App/Website says estimated fix 3pm.
-
Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?
-
exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
-
M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!
-
Matt Duncan
(@maffew85) reported
from
Warrington, England
@virginmedia App, website and number all day issue is resolved. But still no WiFi. Turned router off & on again. Nothing
-
Matt Duncan
(@maffew85) reported
from
Warrington, England
Why do I even pay you so much money each month @virginmedia when your internet has gone down twice in two days. Shocking!!
-
Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
-
Josh The G4ymer 🏳️🌈🇬🇧
(@JoshTheG4ymer) reported
from
Ashton-under-Lyne, England
@virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.
-
Rebecca Fairclough
(@BectoriaF) reported
from
Manchester, England
@virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.
-
Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.
-
Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
-
Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
wifi down again @virginmedia in M22 area :/
-
ShackMcfc
(@shackmcfc) reported
from
Oldham, England
@virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out
-
Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!
-
Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia M22 area wifi not working :/
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Sudbury
(@PaulSudbury1) reported
@virginmedia I’ve already wasted 3 hours dealing with this, so I won’t be joining another web chat. Someone at VM needs to take ownership of this, review the history on my account, work out why the cancellation wasn’t actioned by any of the 4 separate chats. THAT is customer service.
-
Clyjo Degla
(@ClyjoDegla71) reported
@virginmedia I was a subscriber to virgin media but new property wasn’t covered so had to move, my email from VM has been deactivated but I have court emails saved in this account but I’m told I can’t access my documents as I’m no longer a customer… is this VM policy ?
-
Paul Sudbury
(@PaulSudbury1) reported
@virginmedia To help with your confusion, please ask an employee who does have access to my account to review the notes and call me, that’s how customer service works. I refuse to discuss this matter any further on the public platform that is Twitter.
-
Dreeada
(@Dreeada) reported
@okvillanelle HELP is going to be for Virgin Media British Academy Television Awards, so for television only, whilst these Baftas are for film.
-
Paul Sudbury
(@PaulSudbury1) reported
@virginmedia This Tweet perfectly sums up ‘customer service’ at Virgin Media. No ownership, no willingness to get to the bottom of an issue. I’ve already moved to another provider so don’t need your services. I hope the email sent to the CEO yesterday gains more traction than these Tweets.
-
Adam Drake
(@Barry_21k) reported
@virginmedia Yes u have nothing seems to explain it I have reset router several times to no avail like I say Internet is fine via ethernet but WiFi network has totally vanished
-
Lauren Gallagher
(@LaurenG08647623) reported
@virginmedia will be reporting you to trading standards regarding this! You make it as difficult as possible for my mother to cancel her package in the hope she gives up. Emails not answered, virtual chat not available and kept on hold for almost 2 hours in total. Disgrace!!
-
Adam Drake
(@Barry_21k) reported
@virginmedia I have Internet access and tv but literally no WiFi the network doesn't even show up what's going on?
-
Janice Edwards
(@Janice0987654) reported
@virginmedia it took me to webchat on the account and i have been in the webchat since 10am already. i want a phone call so i speak to a human. this is a scandal. you dont allow anyone to cancel their accounts!
-
Daniel C
(@Daniel61546780) reported
When u agree an 18 month contract protected from any price increase for the whole Contact, then get an email about an increase. The agent says we can offer u a new deal protected for 18 months for more money... @virginmedia I don't trust that now as it's been broken this time