Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Salford, Hyde, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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Kerry Louise
(@KerryKez7) reported
from
Urmston, England
Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤
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Simon Manning 🇪🇺 #FBPE
(@SiManM20) reported
from
Manchester, England
@virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Dave
(@bigdave22003388) reported
from
Manchester, England
@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Laura May
(@Laura_May_Ness) reported
from
Manchester, England
Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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Howard Woolfenden
(@Woolfie30) reported
from
Rochdale, England
@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
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Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nilly Sutton
(@NillySutton) reported
Virgin Media is the worst. @virginmedia I have been on hold for almost an hour. Been a customer for 12 years, the only thing stopping me leaving has been dealing with calling them. But the letter they sent me about increasing my payment means I’ve now had enough. #virginmedia
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jimda1
(@J4mesda1) reported
@virginmedia The text service has done the same thing
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Paul Winsor 💙
(@PaulWinsor1975) reported
@virginmedia Shame it’s the level of service I am use to. I got through to someone and after being on hold for for 25 mins and then speaking to someone for 15 making progress, I got cut off!
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WPQC
(@WPQC3) reported
@VirginMedia your WIFI soo bad its like playing siege with a 4 year old that speaks Arabic and doesn't have any thumbs or fingers !!
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David White
(@DavidWh27961021) reported
@redeyethe @virginmedia Absolutely and twitter they soon watching you even if you say **** or worst in your comments but don't check these accounts out ridiculous
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Christina Patterson
(@queenchristina_) reported
@virginmedia It’s not about my feelings, it’s about your customer service, or lack of it. Don’t worry, I’ll be writing to the CEO
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WPQC
(@WPQC3) reported
Virgin media is soo **** you might as well have 2 lemons and a piece of wire. overpriced!! I'm not on somalin servers I've plugged an ethernet into my Xbox literally directly into my router and i'm still somehow on 100ms !! fuming
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Graham McLeod
(@DrGMcLeod_Leeds) reported
@virginmedia We have a Hub 3. The intermittent connection and drop outs are not due to WiFi, as the speed and connection was fine all Sat. Since then bad. Also, the lack of time to answer the callback is cynical -one ring! They can claim I didn’t answer and now I’ll have to call back. Crap.
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Lew
(@LewWhu) reported
@virginmedia why is your **** internet dying
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Christina Patterson
(@queenchristina_) reported
@ViewforthHE @cynthia83225666 @virginmedia The absolute worst