Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Oldham, Rochdale, Manchester, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Altrincham, Sale and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Oldham |
Wi-fi | |
| Rochdale |
||
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Alec Holloway
(@HollowayAlec) reported
from
Stretford, England
@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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David
(@Aldehulme) reported
from
Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in B9?
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Paul Regent
(@PaulRegent1) reported
from
Bolton, England
@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
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Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
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William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
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Edwin Daniel
(@EdwinDa18453545) reported
from
Stockport, England
@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in M6?
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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Nathan Talbot
(@nathantalbot) reported
from
Salford, England
Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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SLT4K 👨🏻💻 🇬🇧
(@Slt4K) reported
from
Urmston, England
@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
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Ray Morgan. NHS💙🇺🇦
(@Rayzor74) reported
from
Stockport, England
Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne
(@joanne_l_t) reported
@virginmedia Crap broadband, spent an hour on chat, bloke said he was transferring chat to department who could send new router, but put me on to a BOT, going round in circles..it’s the most frustrating system..do you have any real people who can sort out issues?!
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Dani
(@kikogpe) reported
@virginmedia It is a mobile issue, not broadband.
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia At least 3 months. When you submit via website? You get nothing. Not even a ‘we’ve received your complaint’ confirmation. Also asked to escalate to your customer service over the phone. We’ve asked to rescind contract. Nothing happened. And now we’ve had no connection 24h
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Kieren
(@ktnztigers) reported
@virginmedia Terrible service which is what my complaint is about. He refused to re open my complaint so I had to open anew one. I've had a missed call tonight so hope can speak tomorrow and have it sorted. Is been disappointing
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Rıza Can Kandemir
(@RizaCanKandemir) reported
@virginmedia So you are simpy giving me the details of your customers service who is not even available at the moment? Unbeliveable
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Tasesmues
(@Nobanots) reported
@virginmedia Wifi slows down and stops. Often saying connected no Internet. and wired connection disconnects as well, not that often as WiFi, but still. It's so bad, my phones are mostly on mobile network so I'll be able to use them. Were promised new hub.
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Calum O'Byrne Mulligan
(@cobm123) reported
@virginmedia That gives no information. So it’s now a day where the WiFi doesn’t work. Brilliant. Will be calling to cancel tomorrow and start with BT who seem to actually be reliable.
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Kevin McGuinness 💙
(@McGuinnessKevin) reported
@virginmedia My internet is slower with the pod in.. also you have a glitch on the hub 4 where even in modem mode it still broadcasts a Wifi signal… I had to disable Wi-Fi completely then put it into modem mode. Back using my 6 year old Apple AirPort Base station as it works better.
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J.Doctor
(@JDoctor13) reported
@virginmedia shocking service. No WiFi for the whole day. Unable to work. Was told would be fixed, now instead the Tivo has stopped working too. Appalling. #virginmedia
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Jenni Goodfellow
(@_JustJenni_) reported
@virginmedia @wildenton Also in Greenwich. Is this likely to be fixed by tomorrow? I already lost a whole day of work. Cannot do another. What is the issue, and when will it be fixed?