Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Rochdale, Manchester, Oldham, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Altrincham, Sale and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Rochdale |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Rochdale |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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OldhamSte RL
(@OldhamSte) reported
from
Oldham, England
@virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 @CISASUK Cheaper to compensate the few that can be bothered to take the complaint process all the way than to provide a service where loyal customers don't feel taken for granted and ignored. 2/2
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them
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Diane Hilton-Wainwright
(@DianeHilton20) reported
from
Cheadle Hulme, England
@virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.
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Mark wright
(@wrightm716) reported
from
Urmston, England
Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.
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OldhamSte RL
(@OldhamSte) reported
from
Oldham, England
@virginmedia Rang said senior tech will ring me back within 48hrs - this ain't getting resolved here is it! I'll speak to my Ombudsman as you've failed me from beginning with false info, billing service and connection speeds
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Victoria Harris
(@harris_group_uk) reported
from
Cheadle Hulme, England
@virginmedia It says no issues but the entire area has no Virgin Media.
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Nico☀️
(@Neeeko01) reported
from
Manchester, England
Made a few mistakes in my life but changing to @virginmedia from @skytv has got to be the best slap in the face ever 11 hours of the final @PGATOUR and it stops recording hole 18 putting absolute shite service #NeverAgain
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.
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Kieran
(@Gkieran3) reported
from
Ashton-under-Lyne, England
@virginmedia my internet is consistently going down on tuesday evenings. What is going on?
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!
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Jen Hinds
(@JenHinds) reported
from
Warrington, England
@virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Sylt
(@mr29sylt) reported
@mygibbo @matthewBadass2 @virginmedia I'm with Zen for 10yrs. Costs me only £16 a month. Everything else is crap. And BT customer support is based in the 3rd world.
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lyndsay wilson
(@lyndsay38900494) reported
@virginmedia The box was on 2G setting so it’s been changed to 5 which has helped and the speed is better but it’s still dropping out frequently which is really irritating and I’m not calling back at the call charges so I’m going to cancel
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Keith Falconer
(@keithfalconer) reported
@virginmedia Yes, eventually. Spent 5 hours in total last week on calls & chats. Terrible service.
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Navid
(@silverson123) reported
@virginmedia is it usual for an advisor to give me 72hrs for a call back but it’s been 5 days. How do I cancel this awful service
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Craig Bcfc
(@Craigturner67uk) reported
@virginmedia hi virgin media I have been requesting to speak to a member of your complaints team now for 4 days and I am still awaiting a phone call! Please could someone get hold of me! Awful service
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brandon
(@wiseyyy_) reported
NO SOLO CAST TODAY, INTERNET BEING ALL STUPID AND **** VIRGIN MEDIA SUCKS, NAME CHECKS OUT
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Speedybright 🇪🇺
(@Speedybright) reported
@mygibbo @virginmedia Now with BT. Interesting to hear other people saying Virgin broadband was rubbish. I never found that, BT doesn’t seem as stable for me but much happier with the price
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gonzalo delgado
(@gdelgadoe) reported
Hi @virginmedia how are you doing? Still waiting any contact from you. Will you answer by any channel? Embarrassing customer experience
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HotspurHurly61 🤍💙C⚽YS💚💛
(@HotspurHurly61) reported
@NLAHamilton Just deleted it from my @virginmedia @TiVo - never watched it - was at the game and it now seems a blur..😟
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Louise Brown
(@Mrspinkrat) reported
@Steph_Doyle @virginmedia I finally got through yesterday after about 40 minutes. Also, try the text service. They did respond though it was a couple of hours later 👍