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Virgin Media outages and service status in Whitefield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Whitefield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 3, 4:37 AM GMT+1.
  • 50% Internet (50%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)
  • 10% Total Blackout (10%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Rossendale, Bolton, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Internet 19 hours ago
Manchester Wi-fi 2 days ago
Manchester Wi-fi 3 days ago
Rossendale Internet 4 days ago
Manchester Internet 4 days ago
Bolton Internet 6 days ago

Nearby cities with recent reports

Bolton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • JabiRashid90
    Hijab Rashid (@JabiRashid90) reported from Stockport, England

    **** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia

  • codge123
    john mccoll (@codge123) reported from Warrington, England

    @virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.

  • Mozza0705
    Morris🥶❄️🥶 (@Mozza0705) reported from Oldham, England

    @virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia No earliest they can fix it is feb 8th

  • outspokenoneuk
    Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia

  • Orko77
    Jenny (@Orko77) reported from Manchester, England

    When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!

  • ItsLuweeze
    Locked down Louise 🌹 #JustWearAFookingMask (@ItsLuweeze) reported from Manchester, England

    @SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍

  • RebeccaHRM
    Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia I am an NHS front line nurse working all hours .I wont be available. I have enough to worry about and now i cant ring my dad as his phone is dead because of your engineers.please help us.

  • Orko77
    Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?

  • IanBradbury_UK
    Ian Bradbury (@IanBradbury_UK) reported from Salford, England

    @virginmedia yet again my broadband is down - a nightly occurrence lately!

  • JabiRashid90
    Hijab Rashid (@JabiRashid90) reported from Stockport, England

    @virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!

  • DJKreases
    Kreases (@DJKreases) reported from Urmston, England

    @mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.

  • McglynnVicky
    Vicky (@McglynnVicky) reported from Ashton-under-Lyne, England

    @virginmedia please can someone contact me ... just had the most horrific service from a Jess in you call centre

  • Moonface1975
    Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England

    @virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!

  • GeoffJonners
    Geoff Johnson (@GeoffJonners) reported from Bolton, England

    @virginmedia what is the problem with catch up and on demand

  • MattWellock
    𝙆𝙞𝙩𝙆𝙖𝙩 (@MattWellock) reported from Manchester, England

    Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.

  • AntBonney
    Anthony Bonney (@AntBonney) reported from Bolton, England

    My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.

  • pete_vella
    Pete Vella (@pete_vella) reported from Risley, England

    @virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.

  • woodyoo5
    Paul Woodward 💙 (@woodyoo5) reported from Walkden, England

    @virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bazza141
    Barry bhoy (@bazza141) reported

    @virginmedia Doesn’t come as a surprise that this shambles of a company has not contacted me advised they would ! When are you going to realise that we as customers are your bread and butter . Being treated this way will result in you losing me as a valued customer

  • S0B
    Simon B (@S0B) reported

    Oh, it turns out that the person I have been chatting with isn't second line support after all and they have just been mashing buttons and generally following a script. They have agreed to escalate the issue and someone will call me back within 48 hours @virginmedia

  • trishmitch
    Trish Mitchell (@trishmitch) reported

    @virginmedia So the landline seems to be working again but it would be good to know what the problem is and how it was resolved in case it happens again

  • pippaS123
    pippa sparsis (@pippaS123) reported

    @virginmedia ever thinking of going with virgin media for broadband don’t!They increase your payments mid contract with no justification, staff hang up on you when you question it and as soon as you are out of contract they bump the price up further! Shocking service!

  • tony1hazell
    Tony Hazell (@tony1hazell) reported

    @simonnread @virginmedia Never had a problem in six years with BT. Before that was with Virgin and suffered regular slow down and drop outs

  • PauloPampolin
    Paulo Pampolin (@PauloPampolin) reported

    Magic Mirror, on the wall, who is the worst broadband service? - Over the seven jewelled hills, beyond the seventh fall, in the cottage of the Seven Dwarfs, in a place called UK, dwells @virginmedia the worst one of all!

  • pritchardred86
    Ian pritchard (@pritchardred86) reported

    @virginmedia why is you Internet ******* hopeless!!!!!. It goes down more than a prostitutes knickers!!!!!

  • SophieEggleton
    Sophie Eggleton (She/Her) (@SophieEggleton) reported

    @virginmedia Says there is a connection is but honestly it’s generally pretty bad, we are constantly turning off and on to try and improve things.

  • Casual_Lobster
    SkeleLob🦞 (@Casual_Lobster) reported

    @JustKaalin @virginmedia I’m with Sky and at 2:30am on the button every night the internet will go down. Sometimes for a minute, sometimes it can be much longer. Dunno why!

  • pippaS123
    pippa sparsis (@pippaS123) reported

    @virginmedia should really consider how they treat customers called today got offered a lower rate than what I was initially paying! So why have you been ripping me off?