Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Bolton, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Warrington |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
TV | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x
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Keiran
(@keiranb1) reported
from
Boothstown, England
@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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Joelle Dyson
(@JoelleDyson) reported
from
Manchester, England
@virginmedia Possibly THE WORST service I’ve experienced, especially as a customer of 5+ years. I just tried to leave, but customer retentions hung up on me!! You couldn’t write it...
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toewad1
(@toewad1) reported
from
Salford, England
@OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩
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Katie Cannon
(@yorkshirerosie) reported
from
Warrington, England
@virginmedia V pleased with the outcome , refunded and guaranteed that no further international calls will be allowed. Not sure how it was made in the first place but I’m not out of pocket so great customer service 👍
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X
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Mick
(@The_MJ_Maher) reported
from
Horwich, England
@virginmedia Numerous times. Internet constantly dropping out. Every day for the last week. Nothing coming up on the service checker.
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Dan Jones
(@Danjones_uk) reported
from
Sale, England
@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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Dan Jones
(@Danjones_uk) reported
from
Manchester, England
*sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@virginmedia I am unsure, things were not as the expected in the road and ‘another team’ we’re going to come back.. We have no existing service.
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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Dona Saunders
(@DoNathan1291) reported
from
Cheadle Hulme, England
@virginmedia @richardbranson Ok...so after being sighed at on the phone by a "customer service" assistant 3 times on Monday evening and after the nice young man came to fix the broadband on Wednesday morning...it keeps going off yet again!!!! Leaving as soon as contract is up!!
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Archie.
(@alxarchie400) reported
from
Urmston, England
Hi @virginmedia do you buy out Sky contracts. I’m not happy with the service I get with them...
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Melanie Sackfield
(@mel_sackfield) reported
from
Rochdale, England
@virginmedia I am unable to contect to our broadband service either wired or via WiFi (rebooted a number of tunes) shocking service as the “contact us” services are not available. Looking to move provider.
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Jon Wiggans
(@Wiggy84) reported
from
Bury, England
@virginmedia hi we haven’t had WiFi for days now, I’ve checked on your website if there is any problems in our area but there isn’t any, I feel I message you every couple of months regarding issues with our WiFi connection.
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Oh Bother!
(@ohbother02) reported
from
Urmston, England
@virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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North A9
(@A9North) reported
@Sammy26650947 @virginmedia @JohnSonefive Yep. Virgin - like all providers - rely on an inertia model. They are offering you an introductory rate and determining in 12-24 months time you can’t be bothered with the hassle of leaving so they can hike the price. Always rotate, customer loyalty gets you nothing
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Jill stevenson
(@Jillste12763068) reported
@whippletom My @virginmedia has nearly doubled and I can never get to speak to anyone in customer service. Currently looking into other options so I can leave, not the service you deserve when you’ve been with a company for a long time.
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Terry Nutkins' Attack Otter
(@zhruum) reported
@whippletom I'm about to do this @virginmedia Been offered my exact package for half the price as a new customer, been a customer for 20 odd years. Everytime I ring up I get the usual run around.
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Barry Kleinberg
(@Osteopathy4u) reported
I made a complaint with Virgin Media. I have now received (at least) 4 different complaint references. I received a letter telling me that my complaint has been concluded and that they hope I am happy with the resolution. There was No resolution.
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Jimbo
(@m0bov) reported
@virginmedia Total service loss here in area 03.
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Phill Watson
(@PhillWatson6) reported
@jennajay231 @virginmedia Been down in OL16 since about 4 yesterday afternoon. No broadband or TV
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Luke Browell
(@LukeBrowell) reported
@whippletom If everyone threatened to leave after each contract you’d hope that they’d do the maths and realise their strategy was not cost effective. As it stands it causes so much bad press for them that you’d think @virginmedia would join the dots. A smart company would be proactive.
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Ron Gandolfo
(@RonGandolfo) reported
@ladylauraprice @virginmedia There is no point in raising a complaint I’ve had one running since 26th June and I still can’t get my issue resolved. Appalling and Virgin are just wrapped up in procedures, no one at Virgin Media has a real care about proper customer service.
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Tom O'Hare
(@Urodoc46) reported
@whippletom The customer service with Virgin Media is dreadful
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(@PressExpose) reported
@virginmedia Do you have ethics? Could you help me get the credit on my account refunded? I've been asking for a refund for 6 months since leaving & each time you assure me it's been sent out, but never arrives. Must be 5 times you've lied to me about my money, have you stole it?