Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Bolton, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Warrington |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
TV | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Adele Turton
(@adeleturton) reported
from
Salford, England
Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 @CISASUK Cheaper to compensate the few that can be bothered to take the complaint process all the way than to provide a service where loyal customers don't feel taken for granted and ignored. 2/2
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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Nico☀️
(@Neeeko01) reported
from
Manchester, England
Made a few mistakes in my life but changing to @virginmedia from @skytv has got to be the best slap in the face ever 11 hours of the final @PGATOUR and it stops recording hole 18 putting absolute shite service #NeverAgain
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Shannon
(@ShanRebec94) reported
from
Sale, England
Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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Sarah
(@sarahmulli) reported
from
Manchester, England
@virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?
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Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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Rebecca Fairclough
(@BectoriaF) reported
from
Manchester, England
@virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
If @virginmedia are reading, #M14 area of #Manchester seems to have #wifi connectivity issues as I'm trying to watch something on my phone 📱& the stream keeps freezing & rebooting.
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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Nico☀️
(@Neeeko01) reported
from
Sale, England
@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
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Christine C
(@Conuggy) reported
from
Manchester, England
@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Ritchie
(@piepeoples) reported
It's confirmed Saturday earliest availability Offered £50 credit for inconvenience! What we want is action for a mistake @virginmedia made What about an emergency or on-call engineer? If mum falls, which is highly likely given the anxious state she is in, you will be informed.
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-khushh
(@Khushhii360) reported
@virginmedia I’ve checked the hub lights and they’re flashing green, also rebooted twice but no luck! Doesn’t help when WFH
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Thomas Clarke
(@weetamc) reported
@virginmedia don’t want to make a public complaint however I’ve had an ongoing complaint since March.Two resolutions have been agreed but never materialised and ‘case manager’ has stopped responding.Please DM so we can rectify or issue a deadlock letter so I can escalate to CISAS
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William Squires
(@WillPS) reported
@virginmedia just want to complain in the strongest terms about the service on live chat. I have been trying for 2 days straight to try and get them to cancel my account - endless waits, repeat yourself over and over again - appalling service.
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Matt Knight
(@MattKnight__) reported
.@virginmedia broadband connection so bad, having to rely on @VodafoneUK cellular connection this morning. Sigh 🙄
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Eric
(@Eric03775102) reported
@virginmedia Aye they said I can't change it back. So unfortunately I've had to cancel the whole package & go back to skytv.
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Jake
(@Jakeabbutt) reported
@virginmedia Hi, I have tested my router and it's showing no problems at all. It is saying that there is a fault with the TV in the area (which should be fixed by 13:50pm) does it cost for an engineer visit?
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Vic
(@VicLouGray) reported
@virginmedia I’m not the account holder - it’s my dad who is currently on holiday. Will that be an issue for me calling?
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Vidisha Patel
(@Vidisha73168731) reported
@virginmedia horrible customer service and even worse internet connection! definitely will be changing providers! Awful service!!!
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will lister 🏴
(@willlister70) reported
@BlueMist_CTID @virginmedia Same here upgraded to all singing & dancing new router . signal didn’t even reach next room so had to get Virgin booster now I can see who’s ringing the door bell as usual Virgin utter **** and customer service joke