Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Cheadle, Manchester, Salford, Oldham, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Internet | |
| Manchester |
Internet | |
| Salford |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
@virginmedia Well it’s just gone down again!!!! 🤬🤬
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
Bloody WiFi has gone down yet again!!! Sort it out please @virginmedia £60 a month for unreliable services is a joke
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Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
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Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
@virginmedia I was going to go to a better provider but was assured that the price was guaranteed until May 2021. You have broken the terms of the contract AGAIN. How many mature citizens who aren’t as computer savvy get ripped off by you? How is this being allowed to happen? Shame on you
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Matt Allen 🔶
(@mallen_87) reported
from
Horwich, England
@virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer
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Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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Jo Mclaughlin
(@josie_allan) reported
from
Horwich, England
I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia literally THE worst internet provider. Nothing but trouble since we switched from Sky. Engineers been out twice and still losing connection constantly. Had to turn off the WIFI to even tweet this 😡
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
Any chance you can sort this picture issue out @virginmedia
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call
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Jonny Barnes
(@jonnybarnes) reported
from
Whitefield, England
Poor TV signal with @virginmedia at the moment, at least the internet seems to be okay
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.
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emma2511
(@emmawinstanley1) reported
from
Aspull, England
@virginmedia finding it very difficult to get through to someone to discuss technical support please help
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trev will do.
(@wonderfultrev) reported
1 hour 20 mins so far on Chat Support. Getting bored with repeating Mo S BOT questions when will I get a human being? @virginmedia
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Luke Stratton
(@lukestratton) reported
@virginmedia Was this planned maintenance or an unplanned outage? Also why do you just by default, blindly set the resolution time to 4pm the next day, then bring it back at 8am that day instead? (Twice, I might add) By that, the date/time is hardly worth bothering with isn’t it?
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Mrs Rogers
(@SemperFi_UK) reported
@virginmedia To get a replacement router sent out. 3 hours on the phone, being hung up on twice and 5 different agents and I’m still no further. Not what I’d call great customer service. I’ll bet that any Virgin employees who work from home would get a replacement right away so that they
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Chris Green
(@JKDHAVOC) reported
@virginmedia Please can someone let me know how I escalate this complaint as I need my traditional line back. This should be classed a breach of service and contract I want it resolved as soon as possible. Thanks
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Tilly-Mae
(@_tillymae_) reported
@virginmedia started off with no phone signal with no idea when it'll be fixed and now no WiFi until this evening either! Some of us have to work from home you know.. Really unimpressed
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Luke Stratton
(@lukestratton) reported
@virginmedia I understand it’s not always easy to estimate resolution times, again, I work in IT and get that, but when you blindly set the resolution time to 4pm, this does not suggest to me an estimate, just a bog standard, default thing you do for every issue.
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DJ HACKO
(@HackoDoingLive) reported
@virginmedia we gonna talk about how I've had no signal since last night
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nathan davis
(@withnail69) reported
@lukestratton @virginmedia Good point seems fishy mine just went down on the stroke of 10am
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Ally S
(@somnomna) reported
@virginmedia That being the case I would simply never return. Seems a bit counter productive to me. Hardly the end users fault if you can't supply the goods. That's like saying you can only move where we tell you to go! City broadband are here now. So no worries
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Luke Stratton
(@lukestratton) reported
@virginmedia My concerns here are not about the outage itself, I work in IT, I get that, it’s the lack of proper communication between VM and their customers. With so many working from home right now, it would be helpful to have accurate information on these issues so we can try to plan ahead