Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 22 hours ago |
|
Bolton
|
Internet | 3 days ago |
|
Manchester
|
Total Blackout | 3 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Darren Thomas (@DagsJT) reported from Warrington, EnglandHaving to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!
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Ashley McConkie (@ashleymcconkie1) reported from Ashton-under-Lyne, England@virginmedia I’m moving house and need to cancel my contract but I cannot get though on the phone or though the online portal
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Dan Wright (@danpwright) reported from Manchester, EnglandHad it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
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Bruce (@brollybruce) reported from Dunham Massey, England@virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft
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rachael mcnally (@rachaelmcnally) reported from Salford, England@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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Simon Nadler (@simonandrebecca) reported from Manchester, England@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
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Darren Page (@pagiemcfc) reported from Sale, England@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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johnconroy (@jehsuey) reported from Oldham, England@virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.
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Ma Parkes (@Ma_Parkes) reported from Salford, England@virginmedia has just gone down in Salford (again). Others having this issue?
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nevynxxx (@nevynxxx) reported from Rawtenstall, England@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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Bruce (@brollybruce) reported from Dunham Massey, England@virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously
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Alex (@lexy1968) reported from Cheadle Hulme, England@virginmedia Hi. How do I cancel my service please?
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Andy Gill (@andigill) reported from Warrington, England@virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract
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AirHairdressing.com (@Airhairdressing) reported from Sale, England@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
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Simon Nadler (@simonandrebecca) reported from Manchester, England@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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Simon Nadler (@simonandrebecca) reported from Manchester, England@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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Michael Gleeson (@Michael_Gleeson) reported from Bolton, England.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Piyush Chechani (@cpiyush) reported from Sale, England@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia Visit was put on hold as you later found you had a wider issue. It was resolved after a few hours so not too bad. Not sure how happy my boss was at me not being able to get online though...
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Piyush Chechani (@cpiyush) reported from Sale, England@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RantingBeaver (@beaver_ranting) reported@virginmedia Well they've been stable but as I mentioned to the service rep on the phone my sh3 randomly looses connection with the network so I have to go restart it. It happens absolutely randomly.
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wayne johns (@WayneJohns) reported@virginmedia It hasn’t been delayed it’s been screwed up catastrophicly! Oh believe me we’ve already contacted installations over 2 1/2 hours on the phone talking to 10 different people and still no resolution!!!! You have until the end of today to have us connected so we can work tomorrow!!
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A.P (@Amit91987) reported@virginmedia I have a TiVo box. Yes, the advisor also checked for area status - no issues.
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wayne johns (@WayneJohns) reported@virginmedia Our current service terminated last night at midnight, we now have no connection what so ever, due to covid, my wife is remote working from hone and needs broadband to log into her works servers. Our daughters school is closed and she’s has to remote log in for her lessons too!
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RantingBeaver (@beaver_ranting) reported@virginmedia As you're service rep mentioned, I'm now apparently on a monitoring list and will give another call if it happens in 24-48 hours again. Then apparently you'll get an engineer or replace my sh3...
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Christina Bailey (@Tinabailey4) reported@virginmedia We have had a reply unfortunately we have been put through to the technical team again. Does this department actually exist as they never answer. If I took as long to pay my direct debit you would be threatening me with action!
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mistapete (@djmistapete) reportedHey @virginmedia Why am I paying for a substandard service, waiting for a router since Dec 4th was told it takes 2/3 days or was that....... months? First complained Nov 16th #poorinternet #norouter
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Michelle Gordon (@m_gordon01) reported@virginmedia is there any particular reason your broadband is so terrible??
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Jamés (@JamesRd02) reported@virginmedia Pls help asap,how am I meant to stick to the government rules to work from home when you guys can’t provide my a stable internet connection?????
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Ben Knight (@BenKnight) reported@virginmedia There is an issue which it says is affecting multiple people in my area but no fix time or schedule. I go through the help steps but nothing helps and I’m stuck as to where to report or find out more info!