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Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Internet 4 minutes ago
Manchester Internet 1 day ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • wilcock_steve
    steve wilcock (@wilcock_steve) reported from Rochdale, England

    @virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet

  • marcbbz
    Marcbbz (@marcbbz) reported from Manchester, England

    @virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.

  • Laticsbiffo
    Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia

  • Laticsbiffo
    Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice

  • Listuuh
    Ryan (@Listuuh) reported from Manchester, England

    Anyone else on virgin media and the internet is down in your area

  • Laticsbiffo
    Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!

  • John_B58
    John B (+) (@John_B58) reported from Warrington, England

    @virginmedia Like I said I registered for updates over the weekend and never got any.

  • Laticsbiffo
    Graham Turner (@Laticsbiffo) reported from Oldham, England

    @AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia

  • Listuuh
    Ryan (@Listuuh) reported from Manchester, England

    @virginmedia It’s down again sort it out

  • Laticsbiffo
    Graham Turner (@Laticsbiffo) reported from Oldham, England

    @richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia

  • natalie_19851
    Natalie Johns (@natalie_19851) reported from Salford, England

    @17mxmi @jamaican__kidd Virgin media is shit too

  • 8ballSambo
    Sam Rogers (@8ballSambo) reported from Walkden, England

    @virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers

  • Cadders1968
    Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England

    @HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.

  • Cadders1968
    Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England

    @TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.

  • IDugdale
    Ian Dugdale (@IDugdale) reported from Urmston, England

    @virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.

  • chrissy__w
    christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia is there a broadband issue in OL7 area. Service running slow

  • beefstock3
    colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.

  • danielpwood1
    woodsa (@danielpwood1) reported from Salford, England

    @RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.

  • Laticsbiffo
    Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia

  • diygolf
    John Pennington (@diygolf) reported from Ramsbottom, England

    @MotoNutJob @virginmedia Should be that if your provider can’t fix the problem within 24hrs you should be allowed to terminate the contract at no cost to yourself & they must give you a Uk contact number because the Bombay warriors are F..kg useless at sorting a problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • No1_Dutchess
    Louise (@No1_Dutchess) reported

    @virginmedia whats going on with sky sports box office- the pictuee for the boxing for Joshua fight is awful - keeps pixalatinf - what a waste of £26. Will this be fixed for the main fight or how do I get a refund

  • PaceyRLC
    Daniel Pacey (@PaceyRLC) reported

    @virginmedia how do I get a refund for the £25 I paid for this boxing? Pixelated and keeps freezing. Surely under ofcom regulations your not providing the service I'm paying for???

  • andyg81
    Andy Golds (@andyg81) reported

    @virginmedia utter shocking Ppv service for Joshua fight how do we get full refunds it’s not watchable !

  • LawrenceGough4
    Lawrence Gough (@LawrenceGough4) reported

    @virginmedia please sort out the sky box office issues. £26!! Or give me my money back. Ridiculous

  • PeiLyla90
    “) O’CR “) (@PeiLyla90) reported

    @virginmedia £26 and can barely see the fights!!!! The picture quality is so poor!! Every other channel on my box is working fine. This is a joke for something costing so much money 🥺🥺🥺

  • ChriMBow
    CMB77 (@ChriMBow) reported

    In a tier 3 lockdown with no pubs open is NOT a good time for @virginmedia to charge £26 to **** up the streaming of a British boxer fighting on home turf!!!!!!!!!!! Sort it out Branson 😡😡😡 #JoshuaPulev

  • DuranClayton
    Durantus (@DuranClayton) reported

    @virginmedia just spent £25 on Sky Box Office and its pixelating like mad. Why is there always issue with Virgin?

  • Little_dread
    Mark Dodd (@Little_dread) reported

    @virginmedia this is terrible!! Sort it out, not worth £25 at all #JoshuaPulev

  • jayolad
    Johnny Daly (@jayolad) reported

    @jackjddaniels @virginmedia Got the same. Fix time is minutes after the fight will be over! At least this is grounds for a refund if nothing else

  • nick_d_brownie
    nick brown (@nick_d_brownie) reported

    @virginmedia Is everyone having the same issues with the picture quality on the Joshua PPV event ? Ours keeps freezing and digitising. At £26 it’s not good enough.