Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 12/04/2025 09:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Bolton, Stockport, Oldham, Todmorden, Bacup, Warrington, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomSalford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia No advice at all! There is a network issue in the area, was initially told would be sorted early/mid Nov, now told Dec 6th. Completely misled by call centre who said new router would be sent out and now no history of order placed! Waiting to see refund on bill, no sign yet!

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia never answer the phone when u have a problem which is causing me issues with my heating as the WiFi box has stopped working

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices

  • DanDaintry Dan Daintry (@DanDaintry) reported from Stockport, England

    @virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    @ViktheViking1 @AmazonUK I’ve got Virgin Media, there not bad

  • Lupoleejackson Lupo#⃣4⃣5⃣ (@Lupoleejackson) reported from Oldham, England

    @virginmedia Must be one hell of an issue, it’s been going on for two weeks.

  • annbenedict9 annbenedict (@annbenedict9) reported from Brinscall, England

    @virginmedia surgery phone line keeps cutting out on patients- national issue I am told

  • FayaadhB Fayaadh (@FayaadhB) reported from Bolton, England

    @virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles

  • Focus_W999 Chris O (@Focus_W999) reported from Manchester, England

    @kdkilbane77 Thought you were going to replace Stephen Rochford but you turned it down for a massive paycheck at @virginmedia 😂

  • garyjowen2 Gary Owen (@garyjowen2) reported from Atherton, England

    There is a problem with the internet in M46 0HU @virginmedia

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia I finally spoke to someone and the issue may not be resolved fully until the 18th apparently. Not sure why I received a text to say the matter was resolved then!

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit

  • kevnsuz Kevin (@kevnsuz) reported from Oldham, England

    @virginmedia constant broadband issues and tried to phone only to wait for ages then cut off

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia I have already been onto VM chat and they are the ones who told me the new date and that no router has been ordered. Phone and online chat have been no help! Hoping these tweets put off potential new customers!

  • shazmall sharron (@shazmall) reported from Stockport, England

    @virginmedia I can see the vans outside my house, so i know they are working on it. It just never stops, always have trouble with virgin media, its becoming a joke now

  • DanDaintry Dan Daintry (@DanDaintry) reported from Stockport, England

    @virginmedia horrific service, as a new customer to not receive what was promised by a sales agent and to be told I need to pay for the additional services #poorcustomerservice

  • rebeccaartMCR RebeccaArtManchester (@rebeccaartMCR) reported from Cheadle Hulme, England

    @virginmedia Following further unsuccessful attempts to gain information on when our next installation date is likely to be, I’ve submitted a formal complaint to @Ofcom Not the greatest of starts. Who said switching was easy ... #VirginMedia

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    **** @virginmedia shit internet!😡

  • juiceterry87 Greg R (@juiceterry87) reported from Oldham, England

    @virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.

  • MarkClifford86 Mark Clifford (@MarkClifford86) reported from Manchester, England

    @virginmedia . I’m a virgin media customer yet you have phoned me 3 times since Friday trying to sell me and upgrade my account despite me changing my marketing preferences. If I keep getting pestered I will cancel my subscription!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pubwiki_co_uk Kevan (@pubwiki_co_uk) reported

    @virginmedia @virginmedia I just want the service I am paying for.

  • simon_euro Simon 🇺🇦 #StandWithUkraine #FBPE (@simon_euro) reported

    Just had my mobile phone number deleted by @virginmedia I'm just so fed up with them. Trying to buy a house and find a job and they have undone me. I'm uncontactable. Never missed a payment, and I am actually in credit on the mobile account. I'm fuming.

  • pubwiki_co_uk Kevan (@pubwiki_co_uk) reported

    @virginmedia I am subscribed to the 650Mbps speed, after cancelling the service due to excess cost, but it is clearly over-rated and I may continue to cancel the service. I don't have the patience to talk to your call centres in India. How can I lose 60% of the speed by wifi from your box.

  • NikNak47936466 Nik Nak (@NikNak47936466) reported

    @virginmedia I’ve done all that and cancelled after nothing worked and had numerous different answers. 45 mins to get help each time. I don’t want to be charged £250 for a service that never worked.

  • pubwiki_co_uk Kevan (@pubwiki_co_uk) reported

    @VMO2News This takeover by O2 of @Virginmedia aint worth bothering with, as they cannot provide a decent service in the home by wifi, other telephone companys offer a better 5G connection which is faster than wifi in the home! Ridiculous.

  • AntonyShaw99 Antony Shaw (@AntonyShaw99) reported

    @virginmedia down again in the CR4 area!

  • NikNak47936466 Nik Nak (@NikNak47936466) reported

    @virginmedia What I want is this resolved and no threat of charges. I’m a mum trying to make ends meet, work my job and look after my kids. This whole mess has sent me under. People need reliable WiFi I’ve struggled to work and I don’t need this crap

  • NikNak47936466 Nik Nak (@NikNak47936466) reported

    @virginmedia It never worked there should be no charges at all! It’s a joke to promise people something that doesn’t work, cuts out and causes stress at work and home. Customer service is horrible.

  • CremeDeLaBelle Bella (@CremeDeLaBelle) reported

    @virginmedia There are no ongoing issues and to be honest it's been an ongoing problem for me for at least 8 months, I'm looking for a new broadband provider as we speak because I can't be expected to continue paying for a service that is unstable & not fit for purpose, what a waste of money!

  • Hurricane_80 Dan Beresford (@Hurricane_80) reported

    @virginmedia An outstanding complaint that hasn't been dealt with around a "field agent" miss selling services, overcharging, appalling services, deception and a multitude of other issues