Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/28/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Cheadle, Salford, Oldham, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough and Rossendale District.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomCheadle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • Mancman10 Ian (@Mancman10) reported from Manchester, England

    @virginmedia Hello please can you help as my remote control for my TV box has a button that is not now working so i need a new one but have forgotten the account password so i can't get through to anyone on the phone by dialing 150, please can you help me, thanks,regards Ian

  • Gallerixia Rixie | MamaDemonDoggo (@Gallerixia) reported from Salford, England

    @virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.

  • Manchester_Tart Manchester Tart (@Manchester_Tart) reported from Urmston, England

    @virginmedia get off the internet, I want to use the house phone! #virgin #down

  • ChrisPhelps78 Chris Phelps (@ChrisPhelps78) reported from Urmston, England

    @virginmedia No area problems I am at a lose I’m tech savvy and rather sort myself but if I can’t or your engineers I give up.

  • ChrisPhelps78 Chris Phelps (@ChrisPhelps78) reported from Urmston, England

    @virginmedia 14 year customer M41 area Manchester. New router Monday internet dropping around Tea time (350meg). Engineer yesterday new boosters and I’ve had to buy a ether switch as told it’s my cctv no it’s not. Let’s hear the PR BS I want a proper refund!!! #virginmedia

  • SCRcrofty83 Paul Croft (@SCRcrofty83) reported from Salford, England

    @virginmedia Done them both saying no issues but somehow I'm having WiFi connection issues

  • aish_a_ aisha (@aish_a_) reported from Bolton, England

    @virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me

  • SCRcrofty83 Paul Croft (@SCRcrofty83) reported from Salford, England

    @pipercjjj @virginmedia And my app is showing me no issues WOW

  • UBuildmain Jeff Griffiths (@UBuildmain) reported from Atherton, England

    @virginmedia Thanks virgin media for putting my bill up yet agin with out any prior warning. Messaged and still no reply shocking customer service 🤬

  • Andrewa9980 Andrew🐝 (@Andrewa9980) reported from Ashton-under-Lyne, England

    @LucySD_ @virginmedia Ok cheers your more help than @virginmedia

  • SCRcrofty83 Paul Croft (@SCRcrofty83) reported from Salford, England

    @virginmedia Is anybody else having problems with broadband in the Monton area

  • ponddonkey ponddonkey (@ponddonkey) reported from Ashton-under-Lyne, England

    @AlexJBradbury17 Me too in Manchester. @virginmedia Is shit

  • GeoffParkinson6 Geoff Parkinson (@GeoffParkinson6) reported from Tyldesley, England

    @davetherave103 @JusticeCraig @virginmedia It’s bad customer relations that’s seeing customer leave for Sky to many outrages on virgin

  • JennaAndKyle ourfloridaadventures (@JennaAndKyle) reported from Manchester, England

    @Aaronjgriffiths @virginmedia How annoying is it 🙈 mines still not working I don’t know what else to do

  • Benmorley23 Ben Morley (@Benmorley23) reported from Warrington, England

    2nd attempt to cancel my account and @virginmedia hang up again. I requested to raise a complaint and they hang up! @Ofcom will be contacted. (Seen as you’re not allowing a consumer to raise a complaint)

  • JennaAndKyle ourfloridaadventures (@JennaAndKyle) reported from Manchester, England

    @virginmedia No we’ve been using it for years and it’s been fine. We’ve turned the box off & on to see if that would help but nothing

  • Benmorley23 Ben Morley (@Benmorley23) reported from Warrington, England

    @virginmedia You replying like this is extremely poor customer service. You are insinuating I have been disconnected when I simply want cancel my account. **** it I’ll cancel the direct debit and just leave the country. @Ofcom

  • Benmorley23 Ben Morley (@Benmorley23) reported from Warrington, England

    @virginmedia @Ofcom I now have a recording of the last advisor who I spoken to... terrible terrible service and I will not ever return to @virginmedia. What a waste after 20 years of being with you. What a shame, I will send the recording to @ofcom and cancel the direct debit 👍🏻

  • zzzzoioioi Z Z Z Z oi oi oi. (@zzzzoioioi) reported from Stockport, England

    If you're a Virgin media customer and you don't have BT sport they are showing the game for free on channel 100 in HD! "Come on Chelsea"#ChelseaFC #CFC .

  • withloveanax Ana Stewart (@withloveanax) reported from Sale, England

    @virginmedia A complaint has been logged but I still have not received a call from a supervisor. I have not been assured what compensation we will be given due to this chaotic mess!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • oldsoulboy steve jason (@oldsoulboy) reported

    @virginmedia 15th June…. 6th July….20th July…27th July ….17th August…. But we’ve not seen a Virgin ‘contractor’ in the street looking at the problem for over 6 weeks now

  • paulr487 Paul48 (@paulr487) reported

    @virginmedia I'm cancelling if I don't get a call today and I'll nip down to carphone warehouse and buy the phone. Should have done that in the first place even though it worked out £150 more. Your bad rep won't kill you but I will vote with my feet you are just lucky you bought ntl early

  • macalbascot macalba (@macalbascot) reported

    @virginmedia @vmbusinesshelp As the phone service is provided over our fibre network, if you have a local power cut, your phone service will not work and you won’t be able to make or receive calls, even to emergency services - email sent says this how are ppl supposed to do business with this ????????????

  • giuliahsimone Giulia Simone (@giuliahsimone) reported

    @virginmedia I signed up for broadband direct on your website and received an order confirmation email but no contract or account number. Self install box was due 30.07 but hasn’t turned up. Nobody can help me on the phone without an account number.

  • emilypearce83 Ems (@emilypearce83) reported

    @virginmedia Ok, whilst that’s settling down there are a few other issues I’d like to address…..we had a technician come round the other week to fix the problem of our TV picture breaking up for over a month. The fix went well but it’s now happening on my TV in my bedroom again…..

  • macalbascot macalba (@macalbascot) reported

    @virginmedia i received an email today from yourself saying that if i dont change to voip my line will be shut down and that part of voip is that if power cut there will be no line available

  • macalbascot macalba (@macalbascot) reported

    @virginmedia just sent an email saying that my business line will go voip or i can cancel and when it goes voip if there is a power cut there will be no line available to make calls until power goes back on - this new wef rules coming to ensure no one has a line when they cut off

  • Paul1968T Paul Thompson (@Paul1968T) reported

    @virginmedia At which stage? Every time I have had the misfortune to have to contact you there has been an issue. From the bungled efforts to switch from the frankly superior @VodafoneUK to trying to set up accounts and passwords to reporting and unblocking lost/found phones. Disastrous #uk

  • eddvandereagle Sir to you! (@eddvandereagle) reported

    @virginmedia want to cancel my contract as the price is about to go up by a third, but the only way to cancel is by phoning. This is my third day of attempting to speak to someone with no joy. Was on hold for an hour and 20 minutes yesterday with no answer. Can someone phone me?

  • MsEMullan Elaine Mullan (@MsEMullan) reported

    @virginmedia Is your whatsapp service always so, so terrible? This isn't really giving me a 'feel good' feeling re Virgin media. The whole reason for using Whatsapp was that it's easier than calling the team.