Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Timperley, Stockport, Bolton, Warrington, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Lee Jones
(@leejones90) reported
from
Stockport, England
@virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia It's down again and has gone down both of the last 2 days
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Holly
(@HollyEliStew) reported
from
Salford, England
@virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh
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Kerrie cuthbert
(@Misskezcuthbert) reported
from
Stockport, England
@kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!
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Rebecca HR 😷
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.
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Chris Hallworth
(@Hallworth85) reported
from
Middleton, England
@virginmedia internet down again? Any idea when I’ll be back online ??
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia My dads phone line has been cut off by your technicians this morning.please help. He is elderley has no mobile and is waiting for doctor to ring
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia is there a broadband outage in M33?
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Clare 🐝
(@RealClareB) reported
from
Sale, England
My @virginmedia internet is painfully slow this morning 😬
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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MIKEY🍻
(@mikey26_mikey) reported
from
Urmston, England
46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****
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Jilly Wiseman
(@JillyWiseman) reported
from
Sale, England
@virginmedia ..1 year on it was found to be a faulty virgin cable..still not working .. hours and hours on the phone . Waiting for call back after 2 weeks .. now can not get through. Disgusting @virgin I will be taking this further
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam -
(@sam__qxy) reported
@virginmedia issue/outage ID: F010478023 is not fixed. You’ve text me to say it is. Now when I use the online checker it says I need to book an appointment for an engineer. Can you re open and fix the issue that is on your end? Thx
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Matt Budd
(@mattbuddd) reported
@virginmedia according to your site, there is a broadband issue in my area (BR2 9FN) which explains why my internet isn’t working. It said it would be fixed by 615 but it still isn’t working and the site hasn’t been updated. Can you provide me with an update?
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Stephen Kilbride 💗💜💙
(@stephenjoys) reported
Just had to cancel another stream because @virginmedia still haven't fixed the problem. They delivered a new router today and informed me (without me asking) that they aren't legally required to provide a minimum upload speed. Currently my upload is below 3Mbps. 6 weeks of this😡
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lisa hawkins
(@rainbowscout250) reported
@virginmedia appalling customer service. Lied to twice on the phone whilst trying to sort my complaint out!
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Anonymous Zombie
(@AnonymousZomb) reported
@virginmedia have sent a missed payment note to credit providers even though no payments were missed? Stonewalling when contacting customer service. Atrocious behaviour. Care to explain @LutzSchueler ?
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Ian Bailey💙
(@VomBagel) reported
@virginmedia I still have a blueyonder account which I think is still linked to Virgin Media. It stopped working 30/01/2023 and despite calls to VM I can’t log in to it. I have some important contacts who use it. Please help.
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Victoria
(@Victoria1867) reported
Hello @virginmedia I need some help setting up my app - how do I find my area reference?
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Isometrics & Afters
(@_BertAlert) reported
Anybody recently left #VirginMedia ? Intend to cancel both TV and broadband and wonder what the odds are of them not bothering to ask for the TIVO back. Got a lot of stuff on the HD that I'd rather not lose.
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Sharon Payne
(@Payne7Shaz) reported
@virginmedia no wifi all night & recorded message says we hope to fix by 4pm!! Tuesday! 🤬 and this has been on & off last week??
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martin
(@M_D_Lawless) reported
@virginmedia sort my internet out! The service that I’m paying for