Virgin Media outages and service status in Whitefield, England

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Stockport, Oldham, Bolton, Rossendale, Hyde, Rochdale, Bury, Altrincham, Salford, Middleton, Sale, Ashton-under-Lyne, and Littleborough.

City	Problem Type	Report Time
Manchester	Internet	1 hour ago
Manchester	Internet	1 day ago
Warrington	Wi-fi	2 days ago
Manchester	Internet	2 days ago
Manchester	Internet	2 days ago
Manchester	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

• 
  Scott Moseley (@roslers_vest) reported 1 minute ago from Rochdale, England

  @virginmedia network down again in Heywood appalling lack of service yet again

• 
  Liz Tuite (@tuite_liz) reported 3 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 10 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Dave (@bigdave22003388) reported 27 minutes ago from Manchester, England

  @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

• 
  JJ (@johnjoeoregan) reported 29 minutes ago from Manchester, England

  @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

• 
  Josh B (@JoshuaBurns) reported 29 minutes ago from Manchester, England

  @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

• 
  Edwin Daniel (@EdwinDa18453545) reported 32 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Neil Ashton (@NeilAshtonActor) reported 33 minutes ago from Stockport, England

  @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 34 minutes ago from Bury, England

  @bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.

• 
  Nick Lowden (@nick_lowden) reported 37 minutes ago from Manchester, England

  @virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?

• 
  Mark Armstrong (@mark001282) reported 39 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Gamepopper (@gamepopper) reported 39 minutes ago from Salford, England

  @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

• 
  Elisabeth Hilton (@elisabethhilto4) reported 41 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 42 minutes ago from Sale, England

  @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

• 
  Hannah Tompkins (@he_tompkins) reported 44 minutes ago from Manchester, England

  @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

• 
  🐝Louise🐝 (@louaze) reported 48 minutes ago from Manchester, England

  Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

• 
  Mark Armstrong (@mark001282) reported 49 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 50 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 52 minutes ago from Manchester, England

  @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

• 
  Daniel McDermott (@dantheman8t5) reported 55 minutes ago from Dukinfield, England

  @virginmedia any idea when the outage will be sorted? I have work to do today

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Forsyth (@charles_forsyth) reported 5 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  paul d (@pauldewolfe) reported 6 minutes ago

  @virginmedia Really disappointed. Called to renew my contract but couldn’t get a good enough deal, so wanted to cancel. They couldn’t process it and told me to call back. I did, gave my name, email, ph number, bank details and last payment, but they still couldn’t pass security.

• 
  Shardon (@shardon1980) reported 7 minutes ago

  @virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.

• 
  Roy Cadge (@RoyCadge) reported 11 minutes ago

  @virginmedia Try no, I don't have time for your company anymore! Had a hour call and as the person did like me saying come back with a better offer they hung up on me! Not very good customer service team! Now removed me from all your systems! Do not hold my data anymore!

• 
  B M50 (@BM502s) reported 12 minutes ago

  @biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving £70 a month with faster broadband. Couldn’t be happier with it.

• 
  John Bhoy Walton (@walton_bhoy) reported 14 minutes ago

  @virginmedia I have already did the checker its every week if its a problem in the area and not someone,s individual setup in the house why cant it be fixed?

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 15 minutes ago

  @Ochai_Muse Virgin media issue

• 
  carley 🖤🧷🩸 (@luvsomebodyelse) reported 18 minutes ago

  virgin media are actually the WORST my landlord is selling the property and i have to now move into a house share which already has wifi so trying to cancel my broadband and they are charging a £335 cancellation fee greedy *****. i’m going to have 0 money

• 
  Mike Bennett (@AthleticFanMike) reported 21 minutes ago

  @Charltonater @skytv I was with Virgin Media before they put my price up by £100. I wish I had just paid it. I have not used my Sky Stream since Friday I am fed up with having to reset it every 20 mins. Just using the Apps on my smart TV now. I’m going to cancel the contract.

• 
  Karen (@Karen31332753) reported 26 minutes ago

  @biggle1908 Been with virgin media since it used to be cabletel 40 yrs ago nearly ... Service is good but if you have a problem your knackered unless you speak Urdu !!!