Virgin Media Outage Report in Whitefield, Borough of Bury, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Bolton, Stockport, Salford, Oldham, Bury, Sale, Rochdale, Rossendale District, Cheadle and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Warrington |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh
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Kerrie cuthbert
(@Misskezcuthbert) reported
from
Stockport, England
@kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia No earliest they can fix it is feb 8th
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Holly
(@HollyEliStew) reported
from
Salford, England
@virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Clare 🐝
(@RealClareB) reported
from
Sale, England
My @virginmedia internet is painfully slow this morning 😬
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia I am an NHS front line nurse working all hours .I wont be available. I have enough to worry about and now i cant ring my dad as his phone is dead because of your engineers.please help us.
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia My dads phone line has been cut off by your technicians this morning.please help. He is elderley has no mobile and is waiting for doctor to ring
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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Jilly Wiseman
(@JillyWiseman) reported
from
Sale, England
@virginmedia ..1 year on it was found to be a faulty virgin cable..still not working .. hours and hours on the phone . Waiting for call back after 2 weeks .. now can not get through. Disgusting @virgin I will be taking this further
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Pete Vella
(@pete_vella) reported
from
Risley, England
@virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again
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MIKEY🍻
(@mikey26_mikey) reported
from
Urmston, England
46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****
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Lee Jones
(@leejones90) reported
from
Stockport, England
@virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia They replaced the line to the green box outside the house.3 technicians came. Line was working before just poor quality but now its dead
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tiff💫
(@Tiffanylouiseex) reported
@LeeRecioy @virginmedia It’s so stressful! Especially because i work from home. Having to have time off when they have ‘issues’
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Liam Freeman
(@liamdfreeman) reported
Called up @virginmedia for an hour and 12 minutes to finally get through to someone to cancel our package as we're moving soon. And because we insisted we didn't want to renew and just wanted to cancel, the guy put the phone down on us. Still no canceled contact. Disgraceful.
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Jaymie Thomas 🇺🇦
(@jaymiethomas) reported
@philipbrown @virginmedia Tbf, the actual broadband service has been great. I’m moving at can’t get VM in the new place, which is a shame. They have this neat-in-theory SMS support system, where you can shift your move request away from the phone and the browser, but it doesn’t really work well.
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Kenny's Kids
(@KennysKids) reported
@lukeisabrennan They'll say they're providing a service for their huge audience of Irish people supporting English clubs. If it was Virgin Media doing this I'd get it, but RTE as our license fee funded national broadcaster shouldn't be doing this and should be doing way more in terms of the LOI.
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Liz Little
(@LizTuition) reported
@LordFoxx75 @virginmedia I'm in M14 too. On my @virginmedia account it says they 'hope' to fix it by 11.45pm!
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David Holmes
(@Sherl06303) reported
@virginmedia Tried that - never get through - you really are appalling.
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Aqua
(@R3Phoenix) reported
@virginmedia Doesn’t help
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Tiff💫
(@Tiffanylouiseex) reported
@virginmedia Just to be told no one can help me and I have to pay to get out of my contract even though it’s all your fault? Sick and tired and speaking virgin today. Been contacting yesterday morning. Being told different things and still nothings sorted. Virgin is 💩💩💩💩💩
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Daniel Fynn
(@DanielFynn9) reported
@virginmedia No nothing so I’m left with a poor intermittent service, tried all trouble shooting. Can someone perhaps call me tomorrow?
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Jaymie Thomas 🇺🇦
(@jaymiethomas) reported
@philipbrown @virginmedia With an open choice, I’d go with @Hyperoptic but they seem mainly concentrated around apartment blocks and high-density areas. Biggest outage with VM over 5 years was maybe a couple of hours, and only a few times. Can’t fault the speed, just the online options for a/c mgmt.