Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rochdale, Stalybridge, Stockport, Warrington, Altrincham, Oldham, Littleborough, Salford, Rossendale District, Bacup, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Daniel Mulligan
(@dannymull) reported
from
Cheadle Hulme, England
Why ******** do I pay a fortune to watch a 4ft Gary Windass acting gangsta in a 90's coat from Burton on ITV via Virgin Media when Netflix is putting gripping documentaries on like Don't **** with Cats!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The speed isn't the problem, the speed is brilliant, but the router for gaming is pathetic it's like having a Ferrari firing on two, the hub3 is firing on two it is crap.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia You really are crap aren't you, your equipment the hub3 noticed you dropped super part of it, 3 months left on this rippoff contract then you can stick it right up your greedy arse 🖕🖕🖕what a pile of shite!!!
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Nicky McCallan 🐝
(@NickyMcCallan) reported
from
Cheadle Hulme, England
@virginmedia WiFi down, TV signal keeps freezing and the online Service Checker says there is an issue in our area. Again! This is happening at least twice a week if not more.
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mark blundell
(@markymark2970) reported
from
Walkden, England
@virginmedia broadband signal down again surprise surprise at this we’ll have to sit in Maccies just to use internet #shit
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Greg Harding
(@gregharding) reported
from
Sale, England
@virginmedia I’m all good. Just send more engineers to look at the problem... 😂
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia What a crap company, offering 500mbps the giving you a £1.00 router what a cheapskate company star clear!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @JBarksfield They understand your frustration, you phone the "support" after they have run out of their limited ideas they pretend they can't hear you on the phone when you hear hello, hello, prepare to be hung up on, trash, trash.
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VonVon
(@VonnyKingston) reported
from
Manchester, England
Really dissapointed with virgin media 'service'. Taking over £500 in one month from our dad who has dementia. Thought we had sorted it out yesterday then today they once again cutt off his TV lifeline so now he can't watch TV. Going to set him up with SKY TV
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
@virginmedia There isn't. It's a log in issue where it continuously says the password is wrong when it isn't wrong.
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
@virginmedia Nope. Doesn't work on the App on my phone nor my desktop.
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Blast Tundra
(@blast_tundra) reported
from
Cheadle Hulme, England
@SonosSupport Built a guest network for my Ring system but the Sonos is on the main network with all of the phones, laptops etc. Nothing has changed in terms of security etc - I'm not convinced that my Virgin Media equipment is not at fault, but literally everything else in the house is fine!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I hope this upgrade that is coming at the end of January is for a tried and tested hub 4, fu@k the 1 Gig speed, that's no use if your equipment only fires on 2 cylinders like the hub 3, read forums or stick it up your thick stupid ignorant useless arse.
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mark blundell
(@markymark2970) reported
from
Urmston, England
@virginmedia You’re broadband signal has been dropping about a dozen times daily since October and the last one on Friday was for over 24hrs; my wife had rang numerous times and just keeps getting told outage problems in area . Really come on #patronising😡😡
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Nat Chan 🐝
(@Natchanxo) reported
from
Walkden, England
why are VM so SHITE. Had an agent tell me to BIN my new sim card as I didn’t need it & I can use my old sim card. I’m now paying for 2 sim cards and ones in the BIN...now they’re telling me I have to pay an ‘exit’ fee to ‘cancel’ the contract 😡 @virginmedia
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I have not lost any service, the service you give is garbage, the router is the biggest pile of cheap shite going, the chipset is what the problem is wow 500 mbps what is the point if you supply a £1.00 cheap badly made piece of shite router with a faulty chipset, 👹👹👹
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Red Electro
(@RedElectro) reported
from
Warrington, England
Well, @richardbranson @virginmedia - been a customer since the Telewest days, but the broadband service is almost unusable now. I don’t know what’s going wrong, but you’re going to start losing customers rapidly, if you don’t get this sorted.
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Conrad Betton
(@ConradBetton) reported
from
Sale, England
@virginmedia promised a call back from tech support “within 30 minutes” at 11.30am today. Still waiting... your customer service really is embarrassing time and time again. Same fault, different day. @sky a million miles ahead.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karloc
(@KarlocWoW) reported
@SeaThreePeeO @virginmedia Hope they fix it soon
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H2H
(@weareH2H) reported
@virginmedia I haven’t bothered wasting my time trying to get in contact any other way. I know too many people in my locality that have wasted hours getting nowhere. From what they have all been told, it’s the 14th. I’m self employed, it’s bad enough losing the internet let alone more time...
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ravinder tyagi
(@ravindertyagi) reported
@virginmedia is there a service issue in Cambridge as I am unable to get connected.
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Miss Jeff
(@riafaye) reported
@virginmedia BIG COMPLAINT. I upgraded via the app to an offer. I took said offer to remain after my contract ends. I pulled out of a very good offer with another company as it was Black Friday week. I have an email confirming! Now I’m being told I cannot have this offer?????
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jojo
(@joannasutton14) reported
@virginmedia shocking service unfair to elderly customer. My friends package has gone up to £78 she doesn’t use the tv or phone. She need to reduce her package as can’t afford it and you keep ignoring her! If she doesn’t get a call I will help her put a complaint to the ombudsman
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Gav
(@finallygav) reported
@virginmedia WiFi connection has returned but showing weak security and is extremely slow
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Sarah Mc
(@SarahLouMcMahon) reported
@virginmedia 7 days wait for a response to a complaint. Plus multiple hours on the phone!! Not good enough. In the mean time 4 of us trying to work on unreliable wifi.
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Jack Potter
(@JackWinstanley) reported
@virginmedia SORT YOUR **** OUT YOU ******* JOKE OF A COMPANY.
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
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SeaTreePeeO
(@SeaThreePeeO) reported
@KarlocWoW @virginmedia We’ve only had this issue since they supposedly upgraded their equipment in the area. According to our online neighbourhood group we’re not the only ones