Virgin Media outages and service status in Whitefield, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Whitefield, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 7:43 PM GMT+1.
- Internet (40%)
- TV (35%)
- Wi-fi (14%)
- Total Blackout (9%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Ashton-under-Lyne, Bolton, Bury, Warrington, Leigh, Rochdale, Stockport, Oldham, Salford, Altrincham, Sale, Stalybridge, and Rossendale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
TV | 6 hours ago |
|
Manchester
|
Internet | 13 hours ago |
|
Ashton-under-Lyne
|
Internet | 16 hours ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Total Blackout | 1 day ago |
|
Manchester
|
Internet | 1 day ago |
Nearby cities with recent reports
37 recent signals
9 recent signals
8 recent signals
4 recent signals
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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Sam (@Samuel_J_Mc) reported from Timperley, England@virginmedia customer service is so ****. They just transfer you round to different departments
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Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England@LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.
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Christopher Fox (@ChrisFoxRacing) reported from Bolton, England@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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(っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England@PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣
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Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, EnglandHave @virginmedia gone down in South Manchester??? Been kicked off the wifi!
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Alec Holloway (@HollowayAlec) reported from Stretford, England@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Nick Lowden (@nick_lowden) reported from Manchester, England@virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Nadeem (@nadeem030986) reported from Rochdale, England@virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡
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GLENN (@gbmcfc) reported from Manchester, England@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in B9?
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Erickson (@MaryEricks51284) reported@DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.
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Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reportedToday's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?
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Mark Burgess (@markburgess1984) reported@virginmedia are we getting compensation for it being down all day
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ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported@virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.
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John M Hunt (@Johnmhunt) reported@virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.
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Michael Cuddington (@cuddy271) reportedAll we are getting on our tv is a scrambled picture @virginmedia are no longer the people you can rely on, they have become far too expensive , their customer service is non exsistent and people are going elsewhere.
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* Vicky * (@vickypost29) reported@virginmedia Itv is still not working....
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scouse sense@scousegranny (@scousesense) reported@virginmedia Please cancel my order that was made yesterday. I am in the 14 day cooling off period so cancel it . DM me to get the reference number. Than you
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Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported@virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?
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BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported@virginmedia We’ll work this one out 1/ New Box wouldn’t record or delete Just said Unable to delete try again later Engineer visit appeared to solve the problem . When e He had gone box Didn’t record or delete again