Virgin Media outages and service status in Whitefield, England

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Littleborough, Stockport, Darwen, Salford, Rochdale, Bury, Sale, Warrington, Ashton-under-Lyne, Leigh, Altrincham, and Stalybridge.

City	Problem Type	Report Time
Manchester	Internet	1 day ago
Manchester	Internet	2 days ago
Oldham	Internet	2 days ago
Manchester	Internet	2 days ago
Oldham	TV	2 days ago
Manchester	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 2 minutes ago from Manchester, England

  @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

• 
  kevin.james (@pillbo01) reported 3 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 3 minutes ago from Sale, England

  @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

• 
  Dave (@bigdave22003388) reported 5 minutes ago from Manchester, England

  @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 11 minutes ago from Sale, England

  @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

• 
  Kerry Louise (@KerryKez7) reported 15 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  Sam (@Samuel_J_Mc) reported 20 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  johnsonhomes (@johnsonhomes2) reported 24 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

• 
  Laura May (@Laura_May_Ness) reported 25 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  Rachael Stafford (@rachaelstafford) reported 27 minutes ago from Salford, England

  @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

• 
  johnsonhomes (@johnsonhomes2) reported 28 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Liz Tuite (@tuite_liz) reported 33 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Mark Armstrong (@mark001282) reported 34 minutes ago from Manchester, England

  @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 35 minutes ago from Manchester, England

  @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

• 
  (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported 37 minutes ago from Ashton-under-Lyne, England

  @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

• 
  Adam🍺 (@MCR_ADM) reported 40 minutes ago from Stockport, England

  Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

• 
  Paul Regent (@PaulRegent1) reported 47 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 48 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  Weirdly even older fan (@Karamonkey1) reported 49 minutes ago from Manchester, England

  @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

• 
  Daniel McDermott (@dantheman8t5) reported 50 minutes ago from Dukinfield, England

  @virginmedia Not as yet. Just that my postcode seems to be affected when checking service status

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carrie (@IamCarrieagain) reported 5 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

• 
  TheSpoopyGamer (@DomWarr) reported 6 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom

• 
  Sunny Singh (@sunnysenguk) reported 7 minutes ago

  @virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬

• 
  Pickle (@PickleSchmickle) reported 9 minutes ago

  @virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia

• 
  andrhay (@andrhay12) reported 9 minutes ago

  @virginmedia when will the problem with TV and broadband in the SE1 be fixed this has been ongoing for 2 weeks now. Intermittent broadband and tv for 2 weeks. last 3 days no TV services - no updates

• 
  Marifi (@me_marifi) reported 10 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  London leaver (@ross_biagini) reported 11 minutes ago

  @virginmedia my tv internet & phone are still not working in HP6

• 
  Keith A Pearson (@keithapearson) reported 13 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

• 
  tobias slender (@TobiasSlender) reported 15 minutes ago

  @virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service

• 
  Gareth (@GPRO2023) reported 16 minutes ago

  @virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!