Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Warrington, Bolton, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Warrington |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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AirHairdressing.com
(@Airhairdressing) reported
from
Sale, England
@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
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Stacey MacNaught
(@staceycav) reported
from
Oldham, England
@virginmedia It’s not too bad now. Up to 30 something again. Just up and down all week
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
@elloitsaimee @virginmedia Mine has been down since yesterday morning. Sk2.
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router
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Adam Nadeem
(@ManAviation1107) reported
from
Cheadle Hulme, England
@endaburke81 @virginmedia I had an awful experience with them! Switched over to BT as soon as the contract ended and not had an issue since! Not to mention 180Mbps+ speeds!
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.
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Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia only be on hold 28 minutes now for technical support. On the brink here. Shocking service and awful equipment crashed the whole set up. Disaster for us
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🐝 oLiViA 🐝
(@thatqueenliv) reported
from
Salford, England
@virginmedia why is virgin down in Salford?! WiFi is not working!
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
Is #virginmedia down?
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
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Stacey MacNaught
(@staceycav) reported
from
Oldham, England
@virginmedia It’s not so bad right now. So I’ll do it again next it drops
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying
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zoe
(@MrsRed1973) reported
from
Salford, England
@virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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Ashley McConkie
(@ashleymcconkie1) reported
from
Ashton-under-Lyne, England
@virginmedia I’m moving house and need to cancel my contract but I cannot get though on the phone or though the online portal
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clementp
(@clement_palle) reported
@virginmedia @Ofcom @LutzSchueler - Yes you did but only since Sunday but isn’t this discouraging ? Rather than fixing the issues reported, you are letting your customer who has been with you for 7 yrs to go because you can’t fix even after 11 days !
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Mike Beech
(@mancmikeyb) reported
@virginmedia It’s due for delivery today apparently so let’s see if they can manage it. No time slot yet. It’s not ideal having to stay in again for another delivery. Feedback - @YodelOnline are generally considered to be awful. Don’t use them.
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Marc Palmer
(@marcpalmerdev) reported
@virginmedia Your staff say the ntlworld accounts are not recognised and nothing can be done. This is a terrible potentially criminal situation for a jon-technical person to be i. And very frightening given the people accessing her account are clearly trying to access other accounts now
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John Birch
(@johnlbirch) reported
@virginmedia Is there a problem with Internet in Letchworth, Herts (SG6 2PX)? Been down since 5am this morning.
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Jaimie
(@Jaimie897789135) reported
@virginmedia And he put the phone down
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl @virginmedia Cheers. I have just been texted that they have actually identified the problem now. Will be fixed by 10am tomorrow apparently. I won't be holding my breath. We shall see.
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clementp
(@clement_palle) reported
@virginmedia @Ofcom @LutzSchueler Irony is till yesterday your statement was “ we’ve identified the problem and Engineers are onsite fixing” and todays email “ Engineers are on their way” …it shows seriousness to address this outage !
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bave deam
(@Feeney83ad) reported
@R301CO @virginmedia I’d suggest a new service then as the Wi-Fi with these fraudsters is just laughable
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Matt Welsh
(@mattywelsh88) reported
@virginmedia I checked it last night. Will do a reboot when I get home see if I still have the issue
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Matt Welsh
(@mattywelsh88) reported
@virginmedia Well I'm not at home now but I'd imagine it would still be awful. It's been like this for the last week or so. Getting about 6.5 mbps on upload and 12 mbps on download speed. Which it wasn't like that when I first got it