Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Todmorden, Bacup, Warrington, Rochdale, Hyde, Sale, Salford, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Conrad Betton
(@ConradBetton) reported
from
Sale, England
@virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.
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toewad1
(@toewad1) reported
from
Salford, England
@Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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lynn sweeney
(@SweeneySweeney1) reported
from
Manchester, England
@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still
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Neil Ashurst
(@neil_pandb) reported
from
Warrington, England
@virginmedia Had four meetings and cheese and tomato pasta for my dinner, but I guess that's not what you meant 🙄 Once again been in a queue for over 20 minutes with no one answering. Guess I'll just have to raise a complaint and go that way 😠
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Paul Hulse
(@paulhulse83) reported
from
Sale, England
Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Loyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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jo-ann murray
(@jjplt) reported
from
Ashton-under-Lyne, England
@virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Loyalty gets you nowhere these days! Spoke to #virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!
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Mike McNiven
(@mikemcniven) reported
from
Manchester, England
@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.
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Louise V
(@itsonlyme72) reported
from
Salford, England
@donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke
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Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bohn
(@BohnFifty) reported
@virginmedia What I mean is, I could potentially report issues by possessing an address and name, to then book an engineer out on a legitimate appointment, whilst the customer is at work or unavailable, I am then costing potentially the customer alongside the company money. As shown prior
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Rugby187 Gaming 🏴🇺🇦
(@Rugby187_Gaming) reported
What kind of service and Customer Service is this @virginmedia and @richardbranson . You’ve had me waste around 6 hours of my time trying to sort your mistakes! And how to claim compensation for your disconnection error and my having little to no service the past 5 days?
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Bohn
(@BohnFifty) reported
@virginmedia All it takes is a dodgy service and a false report from a 3rd party and that's potentially a technicians time wasted + fuel + time spent on legitimate bookings
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sarah
(@foophoof) reported
@lunasorcery I love how that same device is called “Hub 2.0” with Virgin Media Ireland. It was called “Hub 3.0” when they first started rolling it out, but then they dropped support for 1.0 and decremented all the version numbers.
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Fatmangaming222
(@AliDay31281816) reported
@virginmedia NOT HAPPY!! Your customer service is a disgrace. Been waiting 2 weeks for a manager call back regarding my account. I was promised last week as well that my services would not be restricted until my complaint was dealt with. Now restricted. Mis sold Package!!!!!!!!!!
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#porkpiegate
(@porkpiegate) reported
@virginmedia To add, had engineer out Monday. He blames other networks but it’s worse now than then and also I had “other networks” in my home when running hub 3 on lesser service.
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Bohn
(@BohnFifty) reported
@virginmedia Does this then mean that if a technician turns up to a null appointment, the customer will unknowingly be charged for a service they did not request?
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Bohn
(@BohnFifty) reported
@virginmedia I've explained above but I'll explain again - yes if no issues are found, there is no call out, but if an issue is found, and a report is made by an outside 3rd party without the customers prior consent or knowledge
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Felicity smith
(@Felicit39422087) reported
@virginmedia Yes there's an estimated fix time of 6pm today, but this is irrelevant! It doesn't make it OK that the Internet consistently goes down. We pay £54 per month for a sub standard service, with no explanation or compensation.
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DBM Motion Graphics
(@madebydbm) reported
Interesting new service from @virginmedia - for years I've had 100mbps broadband that works pretty consistently. As of yesterday, it's 200mpbs but only works for 6 mins out of every 10, the other 4 it's dead. What's going on #VirginMedia? In Bromham, Bedford MK43.