Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/23/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    @virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.

  • robtomlin1 ROB TOMLIN (@robtomlin1) reported from Sale, England

    @virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services

  • nursesleague Bolton Nurses League (@nursesleague) reported from Bolton, England

    @virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect

  • SeeingSpots_ Steph (@SeeingSpots_) reported from Oldham, England

    I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week

  • Rhi_Marsh_213 Rhiannon Marsh (@Rhi_Marsh_213) reported from Bolton, England

    @virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄

  • RedDevil1952 David Wright (@RedDevil1952) reported from Oldham, England

    @virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.

  • Jessicareynard Jessica Fairhurst (@Jessicareynard) reported from Atherton, England

    @virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!

  • AjayPatel1000 Ajay Patel (@AjayPatel1000) reported from Stockport, England

    @virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.

  • EmmaRobbo_ Emma Roberts; (@EmmaRobbo_) reported from Bolton, England

    @virginmedia is there issues with the wifi?

  • mason458 Michael May (@mason458) reported from Middleton, England

    @MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property

  • jy_6yates Jamie Yates (@jy_6yates) reported from Stockport, England

    @virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.

  • RedDevil1952 David Wright (@RedDevil1952) reported from Oldham, England

    @virginmedia have you thought about letting people know beforehand that broadband will be down for 7 hours when some of us do our sales online at this time but are unable to do so!!!! Why do we have to ring you first??? Been with you 12 years but seriously thinking about moving.

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous

  • thegallyfamily Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteTong79 Peter Heaney (@PeteTong79) reported

    Huge huge thanks to @virginmedia for phoning me about a non existent problem at 8am on a Saturday morning. Cheers.

  • djstuntz DJ Stuntz (@djstuntz) reported

    @virginmedia problems in basildon SS15 no WiFi or TV friends are confirming the same problems at their house this morning it has been down since 10 11 last night any update on what's going on?

  • kimbeyt Kimbeyt (@kimbeyt) reported

    @virginmedia Yes and it states there's no issues but several people in the village are without phone or Internet

  • Bingocrazy12 Allotment6 (@Bingocrazy12) reported

    @virginmedia It’s not the fact that the phoneline went out. Expected with the weather. But your service checker told us all was ok yesterday and today. All we wanted to do was report it online, which you can’t do anymore!! Why? So we had to wait till this am and phone thr such a waste of time

  • Panna84655825 Panna (@Panna84655825) reported

    Already did last night. 2 week wait really. After waiting 2 weeks already.. obviously don’t know customer service & how to keep customers happy. @virginmedia so don’t go sending me tweets that are generic, from a frustrated customer. Hopefully not for long network

  • namie4 Amie Morgan (@namie4) reported

    @virginmedia I’ve already called 4 times since to clarify this and everyone I’ve spoken to says that they don’t know! I don’t see why I should keep wasting my time calling you when you haven’t arranged what I asked for. I wouldn’t mind 1 call to fix it but I have to try to fix your mistake.

  • paul7351 Paul Stewart (@paul7351) reported

    @virginmedia Thanks. I’ve called that number and it still says no issues. I know that other people have the same problem in the Portsmouth area. Is there anyone I can speak to?

  • slricho Sarah (@slricho) reported

    @virginmedia I disconnected my services and they are still connected, I raised a complaint and no one contacted me but I got and email saying I had changed my package. I can’t get through yet again on the phone due to long waits - you owe me money back what do I do?

  • JamieBeel Jamie Beel (@JamieBeel) reported

    @virginmedia Yes I spoke to you over the phone. The issue I have is every time I ring up I get told different things because your advisers don’t know how to do their job properly. Then when I say the last adviser told me this, they accuse me of lying and blame me for your mistakes.

  • Check_The_Label 👁️‍🗨️ Check The Label 🛡️ (@Check_The_Label) reported

    @virginmedia done everything .. spoke to person on call.. said engineer booked ..5 days until a spare engineer, y? because there are so many engineers already booked in my area . if already in my area, they could go take a look.. crap support for £1,000 a year .. should have simard backup