1. Home
  2. Companies
  3. Virgin Media
  4. Whitefield
Virgin Media

Virgin Media outages and service status in Whitefield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Whitefield, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 10, 7:04 AM GMT+1.
  • 65% Internet (65%)
  • 20% Wi-fi (20%)
  • 5% Total Blackout (5%)
  • 4% TV (4%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bury, Salford, Stockport, Oldham, Ashton-under-Lyne, Bolton, Rochdale, Warrington, Dukinfield, Hazel Grove, Littleborough, Darwen, Sale, and Leigh.

CityProblem TypeReport Time
Manchester E-mail 5 hours ago
Manchester Wi-fi 11 hours ago
Manchester Phone 17 hours ago
Manchester Wi-fi 18 hours ago
Manchester Internet 21 hours ago
Manchester Wi-fi 22 hours ago

Nearby cities with recent reports

Manchester

19 recent signals

5 hours ago
Stockport

4 recent signals

1 day ago
Bury

1 recent signals

22 hours ago
Salford

1 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

  • Hasbullins
    Hazbullins (@Hasbullins) reported from Salford, England

    @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

  • dantheman8t5
    Daniel McDermott (@dantheman8t5) reported from Dukinfield, England

    @virginmedia Not as yet. Just that my postcode seems to be affected when checking service status

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in M6?

  • JohnnyDude1983
    🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia It's nothing you can help with on twitter unfortunately 😞.

  • EdwinDa18453545
    Edwin Daniel (@EdwinDa18453545) reported from Stockport, England

    @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

  • Samuel_J_Mc
    Sam (@Samuel_J_Mc) reported from Timperley, England

    @virginmedia customer service is so ****. They just transfer you round to different departments

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

  • AckersStorm
    Chris Atkinson (@AckersStorm) reported from Middleton, England

    @virginmedia when will the broadband issues be fixed properly in my area?

  • HollowayAlec
    Alec Holloway (@HollowayAlec) reported from Stretford, England

    @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

  • pillbo01
    kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

  • louaze
    🐝Louise🐝 (@louaze) reported from Manchester, England

    Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

  • blokealex
    alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • IggyPup7
    (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England

    @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

  • roslers_vest
    Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DinaGlyphs
    Opeyemi Daniel (@DinaGlyphs) reported

    @Stsantek @virginmedia Newsflash, @EE is also ridiculous with shady contracts. I hope you never get to cross hairs with them.

  • imzyii
    Ibam (@imzyii) reported

    @virginmedia I dont want to DM just listen and sort your phone line options out to make it easier for us customer to get through to the relevant teams without having to speak to a stupid voice recognition system

  • RJNicholds
    RY➖N (@RJNicholds) reported

    @Stsantek @virginmedia You’re not alone with this and I would urge @Ofcom to also investigate O2 on this also now they are a joint venture as similar case when trying to move provider when their service was not working. Did manage to resolve but had the same threats!

  • andyosb
    Andy (@andyosb) reported

    @Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). I was just so relieved to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company

  • garam14746
    UK France premium subscription (@garam14746) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events 👌 • l • 78,000+ movies

  • StacyMitchell2
    Stacy Mitchell (@StacyMitchell2) reported

    @virginmedia what’s with your broadband in South Bristol. It’s been slow as hell for a week and off completely for 2 days now. As soon as this contract’s up I’m going to sky

  • MrRWatts
    Ryan (@MrRWatts) reported

    @virginmedia trying to reach a human as you've cancelled my broadband early and your IVR? No wonder you got fined 28million... any chance of actually getting help from someone?

  • mattflack90
    Stato (@mattflack90) reported

    @Stsantek @virginmedia contract was up for renewal, new company offered me better terms, told Virgin im leaving, followed the rules on cancelling at end of contract. then got billed again, virgin said id signed up to a new 24mnth deal, couldnt provide evidence, had to go to the ombudsman to cancel it,

  • winningearly
    Victor (@winningearly) reported

    Virgin Media O2 has acknowledged that its customer service fell below expected standards during the period investigated. The company says it has since made significant improvements to its cancellation processes, customer service operations and staff training.

  • kerbear_t
    Kerrin McIntosh 💙 (@kerbear_t) reported

    @zahid_ramzan @virginmedia Mines been down since yesterday and says will be fixed by Monday day. Outrageous!!!