Virgin Media outages and service status in Whitefield, England

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Darwen, Oldham, Bolton, Salford, Rochdale, Bury, Sale, Warrington, Ashton-under-Lyne, Leigh, Altrincham, Stalybridge, and Rossendale.

City	Problem Type	Report Time
Manchester	Total Blackout	1 day ago
Stockport	Internet	2 days ago
Manchester	Internet	2 days ago
Manchester	Wi-fi	2 days ago
Manchester	Internet	2 days ago
Manchester	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

• 
  Josh B (@JoshuaBurns) reported 28 seconds ago from Manchester, England

  @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

• 
  Definitely not Elon Musk (@twiddlemeister) reported 6 minutes ago from Cheadle Hulme, England

  Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

• 
  Mark Armstrong (@mark001282) reported 8 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  Tony Jacobs (@tonyj01) reported 10 minutes ago from Manchester, England

  @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

• 
  Scott Moseley (@roslers_vest) reported 11 minutes ago from Rochdale, England

  @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

• 
  Carol Rowles (@CallyRaven) reported 16 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 31 minutes ago from Manchester, England

  @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

• 
  Josh B (@JoshuaBurns) reported 34 minutes ago from Manchester, England

  @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 34 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Nick Lowden (@nick_lowden) reported 34 minutes ago from Manchester, England

  @virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?

• 
  Mark Armstrong (@mark001282) reported 35 minutes ago from Manchester, England

  @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

• 
  kevin.james (@pillbo01) reported 35 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  JJ (@johnjoeoregan) reported 37 minutes ago from Manchester, England

  @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

• 
  Emily (@ErHes1997) reported 39 minutes ago from Timperley, England

  How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

• 
  Scott Moseley (@roslers_vest) reported 39 minutes ago from Rochdale, England

  @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 39 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Alec Holloway (@HollowayAlec) reported 45 minutes ago from Stretford, England

  @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

• 
  Phoebe (@TTPhoebe) reported 50 minutes ago from Manchester, England

  Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

• 
  Liam 🐀 (@Scarlet0Pimp) reported 54 minutes ago from Stockport, England

  @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

• 
  Martin Moscrop 🎺 (@martinmoscrop) reported 59 minutes ago from Salford, England

  @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Cashin (@robert_cashin) reported 5 minutes ago

  @virginmedia Service desk closed for the evening, so logging this here. Broadband and television down in B24 8RB. TV shows a code CS2004. WiFi hub flashing red and TV box flashing a symbol with two arrows. Have rebooted WiFi, but this has made no difference.

• 
  UAVHive (@UAVHive) reported 6 minutes ago

  @OliverGMcManus @virginmedia I'm not in the least bit surprised, they have the worst customer service in telecoms.

• 
  Otherebecca (@otherebecca) reported 6 minutes ago

  @OliverGMcManus @virginmedia Offered me free Sim cards,stuff like that.I said it was fine and waited.Service was back in a few hours. Then I got an apology and refund for waiting at home. Now I just got another apology and another refund for the loss of internet/phone. Virgin is pretty rubbish.

• 
  Tom Penfold (@tommyplop) reported 13 minutes ago

  Awful service from @virgin media again

• 
  sineadsmith (@sinead_smith13) reported 14 minutes ago

  @virginmedia Your apps not working now

• 
  TB (@Peerabeee) reported 18 minutes ago

  @virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) & internet is still broken. Now you demand an illegal cancellation fee? Formal complaint raised: C-010626172 (Yeliz Guven Bilgin). @Ofcom #VirginMedia #Ofcom #Broadband

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 21 minutes ago

  I am wondering on what is wrong with customer services advisers at @virginmedia Why would they ask me for my monthly price & when I tell them £27 I then get asked for my email address which I gave and then immediately after my email address confirmation they again ask my price

• 
  Ali@Makely (@MakelyStudio) reported 25 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

• 
  Suzanne Cornyn (@cornynthecob) reported 27 minutes ago

  My Internet has been intermittent over the last 3 weeks. @virginmedia engineer was supposed to come out today but never turned up. Turns out he signed the job off as completed even tho he didn't turn up. Internet still going off and on.

• 
  Lucia (@LadyLucia05) reported 27 minutes ago

  @virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.