Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Oldham, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Salford |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Peter Thornton.🇺🇦
(@insidewrite1957) reported
from
Ramsbottom, England
@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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Michael Clark
(@michaelclark09) reported
from
Sale, England
@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡
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(っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶
(@IggyPup7) reported
from
Ashton-under-Lyne, England
@PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣
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⚒ Sam ⚒ Warrington Hammer ⚒
(@_samhowell) reported
from
Warrington, England
Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia No point, there is a problem but it shows there aren't any issues in the area.
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Neil Ashton
(@NeilAshtonActor) reported
from
Stockport, England
@jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.
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GreenWasBlue
(@GreenwasBlue) reported
from
Bolton, England
@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same
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Hannah Tompkins
(@he_tompkins) reported
from
Manchester, England
@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
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⚒ Sam ⚒ Warrington Hammer ⚒
(@_samhowell) reported
from
Warrington, England
Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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*Hayley*
(@haylesxxx1) reported
from
Sale, England
@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
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Hannah Tompkins
(@he_tompkins) reported
from
Manchester, England
@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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Adam Cailler
(@acailler) reported
from
Manchester, England
@JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamesboy
(@sijames54a) reported
@virginmedia Can you advise what the issue is? It must be something that is affecting so many customers so since it’s been such a long time one day we have service and other days Zero service. I am losing so much work I think it’s a valid ask for @virginmedia to say what is wrong
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Barry Hooper MCIM FCIPS
(@BarryPHooper) reported
@virginmedia I am not sure how one person can finally resolve an issue I have now been told can’t be fixed (your fault) This has taken over 22 hours of calls since mid Nov to get to this point, having spoken to more than 30 virgin staff across many departments.
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BeardedBruva 👾
(@beardedbruva) reported
@ThimbleTV @virginmedia Im down 🤟🏼
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Barry Hooper MCIM FCIPS
(@BarryPHooper) reported
@virginmedia Yes.Latest,this is a lost cause.Complaint not investigated after 28 days (8 days past @Ofcom deadline)chased for deadlock letter, still not issued. No auto credits for loss of service. Enough is enough. Asked for all call logs and recordings. Mgr will now call me back 😠
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Phil
(@the_actual_phil) reported
@virginmedia just got the kids home and no internet. Still at least it’ll be back on in time to watch the football…only we all know it won’t Really not sure why I pay so much for your dreadful service.
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Alexandra Sibthorp
(@Lexibod4188) reported
@virginmedia The team are not helping or responding on that number and you have actually broken the contract so no late charges can be legally added. Do not try and turn this onto my error. Your team need to actually speak to their customers and own up to their mistakes
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Taj Ali
(@Taj_Ali1) reported
Providers with inbuilt social tariffs don’t usually advertise this in their marketing material but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs, priced at £10-£20 per month.
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Barry Hooper MCIM FCIPS
(@BarryPHooper) reported
@virginmedia Noted but your process is to investigate and resolve within 20 days and then issue a deadlock letter. Having requested this I have to speak to a manager? @Ofcom guidance is clear and your process is preventing me from following it.
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Global Edition
(@globaleditionuk) reported
@virginmedia Wifi and wired both down. Doesnt seem like my area is affected when i checked
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Mooglewrath
(@Mooglewrathh) reported
@virginmedia How the hell do I still not have my equipment sent to me? My broadband delivery should have arrive a week ago already. I spent one hour on the phone, contacted your community forum. Nothing changed. You really are the worst customer service I ever saw in my life.