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Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Total Blackout 9 hours ago
Manchester Internet 17 hours ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • Barber1Paul
    Paul Barber (@Barber1Paul) reported from Stockport, England

    Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them

  • DianeHilton20
    Diane Hilton-Wainwright (@DianeHilton20) reported from Cheadle Hulme, England

    @virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .

  • Jennnnnn_x
    jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!

  • Jennnnnn_x
    jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.

  • JenHinds
    Jen Hinds (@JenHinds) reported from Warrington, England

    @virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.

  • OldhamSte
    OldhamSte RL (@OldhamSte) reported from Oldham, England

    @virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry

  • Barber1Paul
    Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!

  • Conuggy
    Christine C (@Conuggy) reported from Manchester, England

    @virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting

  • Barber1Paul
    Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good

  • OldhamSte
    OldhamSte RL (@OldhamSte) reported from Oldham, England

    @virginmedia Rang said senior tech will ring me back within 48hrs - this ain't getting resolved here is it! I'll speak to my Ombudsman as you've failed me from beginning with false info, billing service and connection speeds

  • 1sophiereynolds
    Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?

  • geordiemanc70
    GeordieManc (@geordiemanc70) reported from Urmston, England

    You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....

  • Kayls3457
    Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Yet another WiFi and TV outage. Hence another...

  • wrightm716
    Mark wright (@wrightm716) reported from Urmston, England

    Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.

  • porlmurf
    Murph (@porlmurf) reported from Tyldesley, England

    @big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)

  • harris_group_uk
    Victoria Harris (@harris_group_uk) reported from Cheadle Hulme, England

    @virginmedia It says no issues but the entire area has no Virgin Media.

  • Jennnnnn_x
    jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.

  • Conuggy
    Christine C (@Conuggy) reported from Manchester, England

    @virginmedia @virginhelp my broadband was down for several days went online (at work) and arranged an engineer visit.. it’s back on how to cancel CANNOT connect via login doesn’t recognise me or my memorable question please advise how to cancel 👍

  • Gkieran3
    Kieran (@Gkieran3) reported from Ashton-under-Lyne, England

    @virginmedia my internet is consistently going down on tuesday evenings. What is going on?

  • Barber1Paul
    Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • noahbouchier
    noah (@noahbouchier) reported

    @virginmedia in a pickle - online says to call you to reset password, can't get through to you as I need my password. please help

  • AftonWater
    Afton Water 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 #indyref2 (@AftonWater) reported

    @virginmedia You never reach your guarantee limit. And how do you monitor this? How does the guarantee work? What is the criteria? The “guarantee” is VELLY woolly!

  • teamint87
    Seba Santoro (@teamint87) reported

    @virginmedia Yeah it says you will have it fixed by 22:50, you think you can get the boys to speed this one up a touch? Cricket starts in 54 minutes, having to work off my phone signal all day costing $$$

  • _frangy
    Fran Gy (@_frangy) reported

    @virginmedia broadband is terrible today and I need to use it for work 🤬 Why don’t you guys give us at least heads up when you know things are going to be bad?? Wondering if I made the right choice to stay with you after my contract ended last month

  • vicki_ayre
    Vicki Ayre (@vicki_ayre) reported

    @virginmedia It’s still not working, I’ve tried 2 different browsers

  • TimHole
    Tim Hole (@TimHole) reported from Kingston upon Thames, England

    @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

  • michelleh1710
    Michelle Hogan (@michelleh1710) reported

    @virginmedia The complaint was closed as I was confident in the agent that I spoke to would do what she said she would do. The ref was C-090922541. How stupid was I. Can you get this sorted for me, I need that money ASAP

  • Gar1onriva
    Geran (@Gar1onriva) reported

    @virginmedia That sounds like a terrible way to waste more time on something I cancelled weeks ago.

  • dcfc1968
    Martyn Page (@dcfc1968) reported

    @virginmedia lets log a complaint with you now then please.

  • women_ireland
    Sports women Ireland (@women_ireland) reported

    @VMSolutions_ Give that poor woman back her money Virgin Media ! You have taken over €10,000… from her. It’s daylight robbery…@EU_Consumer @rteliveline