Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Hyde, Bolton, Manchester, Stockport, Oldham, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Hyde |
Internet | |
| Bolton |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Bolton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Neil Ashton
(@NeilAshtonActor) reported
from
Stockport, England
@jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.
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⚒ Sam ⚒ Warrington Hammer ⚒
(@_samhowell) reported
from
Warrington, England
Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia
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Andy Millington
(@andymillington) reported
from
Cheadle Hulme, England
@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
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Adam Cailler
(@acailler) reported
from
Manchester, England
@JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.
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Peter Thornton.🇺🇦
(@insidewrite1957) reported
from
Ramsbottom, England
@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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GreenWasBlue
(@GreenwasBlue) reported
from
Bolton, England
@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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Helen Hurley
(@HelenMHurley) reported
from
Manchester, England
@virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.
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Hannah Tompkins
(@he_tompkins) reported
from
Manchester, England
@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia No point, there is a problem but it shows there aren't any issues in the area.
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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⚒ Sam ⚒ Warrington Hammer ⚒
(@_samhowell) reported
from
Warrington, England
Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?
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*Hayley*
(@haylesxxx1) reported
from
Sale, England
@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
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(っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶
(@IggyPup7) reported
from
Ashton-under-Lyne, England
@PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bridget
(@BridgeShahin) reported
@virginmedia Done that & registered loss of Service - this happened yesterday too & the other week - @virginmedia it is really unreliable & causing me a problem - most of my neighbours seem to be cancelling your service & replacing with three 5GB router - should I do the same?
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darren miller
(@bittertwisted1) reported
@virginmedia after being on hold for just short of a year I finally got through regarding archived emails to be told after a lengthy conversation it would be rectified within 3 days, 3 weeks later still nothing and yet again hours on hold, please help
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Alan
(@alan38545757) reported
@virginmedia Yes I followed the instructions - change on 31st - plugged in adapter supplied to back of Hub - plugged phone line from adaptor to phone. Very disappointed, been a Virgin customer for nearly 15 years. Had the full package practically all the time. Have Talk anytime
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Tony Withington
(@WithingtonTony) reported
@virginmedia are you aware of the issue with the YouTube app not working via your TiVo box? Hasn’t rectified itself after rebooting our hub. No issues with internet or any other apps. Info appreciated.
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Bethany Andrew (she/her)
(@MeBethanyAndrew) reported
@virginmedia Hello, I downloaded the app and ran a test in my office during a time when I was having issues staying connected and yet it still says Wi-Fi speed is good. Is there certain tests I can run?
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Debbie Lawson
(@djmlawson) reported
@virginmedia We have tried but the service is so difficult to negotiate. There seems to be a widespread problem which I don’t think is being recognised
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Roibeard
(@roibeard67) reported
@virginmedia I told him I’m 72 and not very technical savvy,I was led through a process then at the end was told to wait about 15 minutes then put into my password RESET 123,but it hasn’t worked and I’m still in limbo,I’m not impressed with the help I’m getting, having to wait 5days now 48hrs
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Evil Bob
(@EvilBobv1) reported
@virginmedia Can you actually speak to me to provide a resolution to something please? Close to cancelling within my 14 day period. No one in tech support wants to listen to what I am asking. Engineer booked for Monday not really any good.
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Danny Grimshaw
(@Grimstraw) reported
@virginmedia @virginhelp It’s just a complete waste of time attempting to explain or get any form of help on the phone so no bother forget about it
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Alan
(@alan38545757) reported
@virginmedia No answer as expected. I want to now terminate my contract with no fee based on happily having a service as per my contract and now not having the service due to you forcing a change on me with no answer to resolve other than you want me to apparently buy new equipment