Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Salford, Sale, Bolton, Stockport, Oldham, Todmorden, Bacup, Warrington, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
||
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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ronnie beaver
(@parabull50) reported
from
Cheadle Hulme, England
@virginmedia disgusting service latest offer for new customers £16 cheaper than existing customers after 15 years time for a change I think very disappointed
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Steph
(@SeeingSpots_) reported
from
Oldham, England
@virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.
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Katharine Guiney
(@KatharineGuiney) reported
from
Warrington, England
@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
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Steph
(@SeeingSpots_) reported
from
Oldham, England
I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.
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Milk Monkey
(@killer_gorton10) reported
from
Manchester, England
@virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing
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Abbey
(@abzster) reported
from
Manchester, England
@virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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BLACK MILK
(@blackmilkcereal) reported
from
Manchester, England
@vmbusiness can you answer your customer support phones please. Our phone line is down 📞
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Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
Hey @virginmedia so you’ve cut me off again on the first day my kids are back at school or is virgin media still down or is this just what you do? @richardbranson can you help? 😔
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.
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Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
@virginmedia down again ....but give it a few days ...I’ll get cut off for late payment 😔
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??
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Ant
(@AjBsuperstarR) reported
from
Manchester, England
. @virginmedia when will the WiFi outage in M23, Manchester be rectified? #500mbs ?
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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Nurfherder
(@Urmstonblue) reported
from
Urmston, England
@virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Evison
(@GillianEvison) reported
@virginmedia well what can I say 4th time of phoning cause no internet but nothing they could do.even said I couldn’t raise a complaint until I insisted and then wouldn’t give me a complaint reference number ? And said someone would phone me within 3 days what an absolute farce .
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HamboneFakenamington @CenturyAvocado@fosstodon.org
(@CenturyAvocado) reported
@PyrionFlax @virginmedia DM me if you can, I've got a line in Surbiton/Tolworth where they've given me the same excuse. When did issue start? October? Does it only cause problems between ~8am and ~9pm and less time on a Sunday? If so, we should chat!
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🇵🇱 Steve G 🇵🇸 🇾🇪 🐝
(@oohhangon) reported
@virginmedia No and it's nothing to do with those. It is an issue of yours because when I used Netflix on my 4G, those titles are there. I tried installing a signal booster for my Wifi yesterday so I don't know if that's to do with it.
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Gillian Evison
(@GillianEvison) reported
@virginmedia I can’t believe you’ve just replied to me and are asking me to do stuff when I have just had an operation. Can someone please phone me re this complaint I have
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Gav's Travels 🇬🇧🏴
(@gavstravels) reported
@virginmedia hello, how do I cancel my contract please , is there an email or phone number to call? Can't find either
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lisadeaner
(@mamadeaner) reported
@virginmedia Nope! Nothing has changed. No broadband, no tv, no phone! Total outage. Got update text saying it’s fixed but this is not true.
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Gary
(@LocalGaz) reported
@virginmedia I rang 1st December to cancel and it's not been done. I'm on the phone now 34mins 4th operator and still waiting.
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kat
(@katguinnes) reported
@virginmedia The phone line says there are no issues in our area but we definitely have no connection so it’s completely inaccurate… can this PLEASE be raised as we are both trying to work from home
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Gillian Evison
(@GillianEvison) reported
@virginmedia My post code is L23 9UU and I would like to say if my internet is not working and I’m having to use my own phone data which I have to pay for why do u not recompense me for that
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🇵🇱 Steve G 🇵🇸 🇾🇪 🐝
(@oohhangon) reported
@virginmedia Since yesterday I've been having issues with a lot of titles missing from Netflix. Netflix claim it's a VPN blocking issue or something and that I need to contact you to unblock something, even though I never use a VPN. Any help?