Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bolton, Sale, Rochdale, Warrington, Oldham, Bury, Stockport, Rossendale District, Cheadle and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Salford |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia please can someone get in touch re new installation and BB not working, was promised a call back on Saturday & Sunday but it’s not happened. If it can’t be activated I’m happy to go to another supplier but also need to speak to you to cancel
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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SocialiteAppetite 🌹
(@ThatPavaldo) reported
from
Bury, England
@JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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Brian Cooper
(@TheOmnisis) reported
from
Sale, England
@gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia Because the install date has only been set today. Because your call queues are lengthy & when you get through to someone they don’t know what the issue is so hang up or transfer you elsewhere. I’ve not just called for a chat.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia CW I give up 🤯 I’m happy with the install date they’ve given. The issue is the service, repeat calls and failed promised along with the 143mins calls to you along with an hour on webchat. Erik tells me the charges for calling are my fault as free from virgin but line not active.
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Kate
(@KateBoarman) reported
from
Warrington, England
@virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia No, unfortunately your team were really unhelpful so I don’t know what the issue is. A callback was needed because the BB is not working & your staff couldn’t help me any further so promised me callback to either resolve it or cancel the account
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Martin Smith
(@msmithuk22) reported
from
Warrington, England
Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa Bukauskas
(@xmelissyb) reported
@virginmedia Hi, it looks like I might have to cancel my contract with @fonehouse as they still haven't delivered my phone over a month later, if I do how do I go about cancelling my contract with yourselves as well, because I don't want to be charged again this month as my phone is broke?
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Thomas Lowe
(@ThomasL13815193) reported
@toms_refurbs @virginmedia @SkyUK Virgin media just as bad!!
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Shoby
(@stillshoby) reported
@virginmedia the worst Internet provider.
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West Stand Family
(@NimW6) reported
@virginmedia What I would like is to be put through to the correct department and to cancel my out of contract services without the stress of being on hold for over 150 mins. Don’t you think that’s a reasonable request?
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Nicola
(@nicola_jennifer) reported
@virginmedia Anything you can do about the fraudulent calls I keep getting on my landline from ‘Virgin’ telling me there’s issues in my area and they want me to do tests, etc. It’s a call every 10 minutes 😩😩 help!
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Caroline Pope
(@carolinepope) reported
@virginmedia can anyone get through to the VM customer services, we have tried for the past week via phone and email... shockingly poor service.
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Izzy Hibbert
(@dizzyc85) reported
Currently on hold to @virginmedia im working from home but my interent is down, rebooting didn't fix it... desperately need some help #FirstWorldProblems
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Holly
(@mshollypocket) reported
@virginmedia Still having the same problem, looks like I’ll be working on my birthday if this isn’t fixed today 😔
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Herr Lowe
(@Jhaeh) reported
@bt_uk Third week in a row that the scheduled installation of broadband at my property hasn’t turned up. I didn’t think it was possible for any company to make @virginmedia look good but here you are. Raised another complaint but I’ve had enough, awful service.
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Steve Hiblen
(@zolacfc) reported
@virginmedia my broadband and tv was down for three days last month. Do I get an automatic refund?