Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Oldham, Todmorden, Bacup, Warrington, Rochdale, Hyde, Sale, Salford, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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Martin Smith
(@msmithuk22) reported
from
Warrington, England
Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia No, unfortunately your team were really unhelpful so I don’t know what the issue is. A callback was needed because the BB is not working & your staff couldn’t help me any further so promised me callback to either resolve it or cancel the account
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia CW I give up 🤯 I’m happy with the install date they’ve given. The issue is the service, repeat calls and failed promised along with the 143mins calls to you along with an hour on webchat. Erik tells me the charges for calling are my fault as free from virgin but line not active.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Brian Cooper
(@TheOmnisis) reported
from
Sale, England
@gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.
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Kate
(@KateBoarman) reported
from
Warrington, England
@virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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philip hall
(@philhallmcfc) reported
from
Urmston, England
@virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia Because the install date has only been set today. Because your call queues are lengthy & when you get through to someone they don’t know what the issue is so hang up or transfer you elsewhere. I’ve not just called for a chat.
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samuele Di Nicola
(@SamueleDiNicola) reported
@virginmedia I don't want to make a complaint, I want you to do your job and answer in less than 6 hours. Is it too much? Hire more people? Waiting 5 hours is absurd.
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Lawrence Hooker
(@goonerlgh) reported
@virginmedia When are you gonna replace the terrible Superhub 3? Surely one of the worst pieces of home IT ever made? As reliable as a homemade paper-mache parachute. Continuously drops WiFi connections. Has to be reset at least every other day. Shockingly bad kit.
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Glyn
(@snecklifter79) reported
@starbo73 @virginmedia Do they close the help line at 8 mate?
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G.M.
(@Allumajo) reported
@virginmedia No no estimated tome listen to your own message! I called 150 and message says if it’s about the intermittent problem we apologise we are working on it?? It’s been 9 months according to London/Earlsfield SW17 FB group! Outrageous!
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Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia WiFi keeps dropping out every min or so. Doing my head in. Is there a issue in Eh12 8ah. Please sort it out thanks
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grace
(@gracemayy) reported
@virginmedia It’s not down it’s just unstable
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Mutzy
(@MutzUk) reported
@Ofcom @BBCWatchdog @virginmedia Demand I pay for YOU to cancel my contract ("Unfair Term" under Consumer Rights Act). Delay dealing with my complaint for weeks. And use a Final Bill a Business Graduate would struggle to read, so I can't see what you're trying to charge me.
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LM
(@sethrend) reported
@PicoPulci @virginmedia I've been having the same issue. WiFi briefly disconnects every half hour or so. Seems most frequent at peak times. Can't get through to them on the phone and no response on the web chat or online complaints form.
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neil harrison
(@harry_duncan) reported
@virginmedia can you help with checking my phoneline. Been in call q for 60mins thus far
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NachoKhan
(@nachoburger) reported
@BBCTheOneShow @BBCWatchdog @Mattallwright I have been having WiFi issues for a month. Virgin media calls take 3 hours plus and when you get through the call centre hang up and your back at square one. My parcel was supposed to arrive a week ago and it hasn’t. The text service and complaints don’t respond.