Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Bolton, Sale, Rochdale, Oldham, Stockport, Rossendale District, Cheadle and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Sally Shaw 🐝🐝
(@sallyshaw5) reported
from
Stockport, England
Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?
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#GlazersOut
(@19865b) reported
from
Manchester, England
@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up
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Euan Henderson
(@euanah) reported
from
Sale, England
@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
Anyone else having issues with @virginmedia ? Last night and this morning still not working
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia why do ask customers to pay for gadget rescue ,they’re clueless five days running now I’ve had to contact them about the same issue ,after each day them saying the problem is resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Henrietta Hardy
(@henrycass) reported
@virginmedia I’ve tried and it’s impossible to get through and the WhatsApp thing goes round in circles, hence why I reached out here. You’re kind of making my decision to go if there’s no longer any virgin customer service. At one point it was really good
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:)
(@MrEdArcher) reported
@bubblinahot @virginmedia It is really bad hold music, all trash pop and hip hop. Put some decent music on please, might make the hold a bit more bearable. Suggestions would be some rock or indie music. I am also on hold...
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jamesrose3344
(@jamesrose3344) reported
@virginmedia you agreed free installation but then emailed me with a one off charge £35 not mentioned! This took 67 minutes. 10 days ago I agreed a better deal than today (54 mins) but then NOTHING HAPPENED. Phoned to complain (60 mins) but was cut off. Terrible customer service
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Lady Danzine
(@DainhD) reported
@virginmedia It’s very poor customer service my elderly parents have only been with you for 3 months and have had issues with the payment being taken , it took multiple phone calls to get through and now w are being told no credits as a gwg will be added and I can’t speak to a manager.
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Marcus Hague
(@Marcushblade87) reported
@virginmedia @rick__uk I've tried since Monday to get in touch, no replies at all. I haven't got the time to be calling whilst at work. I feel your pain! It's an absolute shambles trying to contact customer services!
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Anne Thornton
(@Aerionanne) reported
@virginmedia I finally managed to speak to a rep an hour ago and cancel the contract. In total I’ve spent 314 minutes trying to get through to you since Friday (phone bill will be horrendous).Unfortunately the 30 day notice period can only take effect from today, not from Friday when I wanted
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Nathan
(@Nathan04117131) reported
EVERYBODY AVOID @virginmedia by far the worst provider have had issues outstanding for over 3 weeks and still no resolution. When they can’t answer you they will cut you off. I recommend everybody to go to @SkyUK if they’re looking for a provider. Avoid virgin.
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sean farmer
(@seanfarmer2830) reported
@virginmedia Answered after an hour, listened to my issues for 3 mins and transferred me after not completing my query. Guess what? Back on hold and have been for another 20 mins. What sort of customer service is that! Think I'll cancel the direct debit and hop over to @SkyBroadbandd
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inF Embo
(@AyyEmbo) reported
@virginmedia £60 a month for a service that disconnects you 10 times a day. Fantastic
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Frank Hurley
(@FrankHurley58) reported
@virginmedia Used the service checker straight away it acknowledges service issues but no issues with phone mine dead.