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Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Bolton Internet 1 day ago
Manchester Total Blackout 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 4 days ago
Manchester Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • AbigailOgier
    Abs (@AbigailOgier) reported from Manchester, England

    @virginmedia Not sure - we gave up and watched the football instead with the plan of trying catch up! Will try the reboot if all else fails but wasn't sure if it were a wider problem as it was only that one programme...

  • cml0702
    claire (@cml0702) reported from Manchester, England

    @virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡

  • ChrisPhelps78
    Chris Phelps (@ChrisPhelps78) reported from Urmston, England

    @virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia

  • WellMax81
    Anthony Maxwell (@WellMax81) reported from Sale, England

    All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.

  • taliashan
    talia (@taliashan) reported from Manchester, England

    @virginmedia is so so crap and has the audacity to be the most expensive

  • Jade_Juicy
    Juicy_Jade (@Jade_Juicy) reported from Salford, England

    @virginmedia Just finished talking to CS. They made some changes , i should monitor my connection for 24 h and this should in theory be fixed. Will update tomorrow. Thank you for trying to help Ann.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Last night was a joke with gaming, the lag was stupid with @virginmedia but with @bt I will be getting 150mb down 40meg up, I can get 350meg down 50meg up, ipv6, I prob can use my own router if I need it, your hub3 lag spikes 150mb to 265mb in split seconds can't be good.

  • uah9
    Usman (@uah9) reported from Manchester, England

    @virginmedia @Saurav Wow this is really bad, I would definitely report this to watchdog. Unacceptable

  • sween007
    Andrew Sweeney (@sween007) reported from Walkden, England

    @virginmedia @RAWKnights7 I am sick of the Broadband dropping, supposed to be on 100 super fast fibre, but it slows down all the time, thinking of leaving for another provider

  • 25wardy
    Steve Ward - Wardy 🇬🇧🐝 (@25wardy) reported from Stockport, England

    @virginmedia is there an outage in Stockport. Completely lost WiFi on Hub 3.

  • ChrisPhelps78
    Chris Phelps (@ChrisPhelps78) reported from Urmston, England

    @virginmedia so you have deleted my tweet about the shocking service in the M41 Manchester Area great customer service to a 14 year customer. 350meg is worse than 200. I want a refund and not a joker telling me to reset my router #virginmedia

  • Amymariehughes1
    Amy Hughes (@Amymariehughes1) reported from Walkden, England

    I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!

  • CleartwoIT
    Cleartwo (@CleartwoIT) reported from Stockport, England

    @vmbusiness hi guys,this is joke now,we have had constant issues with your internet for over several months,you have broken your SLA terms,and have not resolved anything,we are constantly chasing to get issue resolved,it is DOWN again we have entire office doing nothing!#failure

  • TJC1974
    Tabatha Coleman (@TJC1974) reported from Ashton-under-Lyne, England

    @virginmedia I have been having problems with my WiFi for the last couple of weeks. I spoke to someone earlier this week and they were able to help short term however I have now lost both internet and tv

  • OggyGhost
    Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia WTF is going on with the broadband again ........

  • AbigailOgier
    Abs (@AbigailOgier) reported from Manchester, England

    @virginmedia This evening audio description appeared on Dave, but this time we were able to switch it off with no issue (although we hadn't switched it on deliberately)

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    11 days and counting to get my new FTTP Broadband, get this @virginmedia crap out of my house, so bad so so bad for gaming lag, lag, lag, even if my @BT is crap and I will let them know if it is, but I will never go with @virginmedia ever again!!!

  • TippingScott
    Scott Tipping (@TippingScott) reported from Warrington, England

    @virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!

  • loftus2011
    colin-loftus (@loftus2011) reported from Middleton, England

    @virginmedia your remotes and boxes are shit I need @SkyUK back

  • bob9958
    Bob (@bob9958) reported from Sale, England

    @virginmedia I have just tried to run a test on your website and guess what....... there is a problem with that page/service right now!!!! We're sorry this isn't the page you wanted This part of the site isn't working at the moment, but it'll be up and running again soon. 1/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kaitee73
    Katherine Wade (@kaitee73) reported

    @virginmedia @MeganJuliaaa_ Everyone is having issues!

  • Richard66629722
    99Red-Baboons-Go-Sigh #WAF (@Richard66629722) reported

    @BorisJohnson @virginmedia @O2 You change the law that enables them to charge and not congratulate them for sticking with how things were. Have you any idea how stupid that is?

  • mbonbs
    Olive (@mbonbs) reported

    @virginmedia I am now being told by a live chat agent that the device is not even in stock and I had to reach out to find this out. How can you promise delivery for a device you don't even have in stock? Appauling customer service

  • RawleyChirs
    Chirs Rawley (@RawleyChirs) reported

    @virginmedia No, nothing resolved. As predicted. I'm still in an online queue but no-one will respond. Farce. I don't have the words to describe how bad @virginmedia is.

  • yelliott6
    Yvonne Elliott (@yelliott6) reported

    @virginmedia Yes I have and have been told the TV and Internet is down till about 7.45pm today. Then they text me a link which doesn't work. Just real poor customer service to be honest.

  • Avalon262
    🏴󠁧󠁢󠁥󠁮󠁧󠁿Vandervecken🇬🇧🇺🇸🇨🇦🇦🇺🇮🇱 (@Avalon262) reported

    @BorisJohnson @virginmedia @O2 Tesco mobile also have kept no roaming charges , though they run on O2 network so no real surprises 👍🏻

  • andrewlflynn
    Andrew Flynn (@andrewlflynn) reported

    @virginmedia Tried with Safari, Chrome and Firefox, all have the same issue even after Cookies are cleared.

  • ThePolSpecLGBTQ
    ThePoliticalSpectre (@ThePolSpecLGBTQ) reported

    @NadineDorries @virginmedia @O2 Always someone else fault isn’t it Nadders, never just that you and the rest of your pathetic bunch are incompetent

  • StephanieCC11
    StephanieCC (@StephanieCC11) reported

    @virginmedia could you please add a link to your website that tells customers how to get in touch regarding a deceased customer? No facility to search. No obvious option to phone or email? Its not very helpful. Would appreciate contact details please.

  • rosedavidrose10
    David Rose (@rosedavidrose10) reported

    @NadineDorries @virginmedia @O2 Utter nonsense, you either know it and you’re lying or you don’t, in which case you’re an idiot