Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 19 hours ago |
|
Manchester
|
Wi-fi | 1 day ago |
|
Manchester
|
Internet | 3 days ago |
|
Bolton
|
Internet | 4 days ago |
|
Manchester
|
Total Blackout | 5 days ago |
|
Manchester
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Howard Woolfenden (@Woolfie30) reported from Rochdale, England@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
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Chris Atkinson (@AckersStorm) reported from Middleton, England@virginmedia when will the broadband issues be fixed properly in my area?
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Laura May (@Laura_May_Ness) reported from Manchester, EnglandHi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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Mark Armstrong (@mark001282) reported from Manchester, EnglandEvery time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Nathan (@nathangreen101) reported from Ashton-under-Lyne, EnglandHi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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Dave (@bigdave22003388) reported from Manchester, England@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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jimmy (@jimmysteamboat) reported from Manchester, England@virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!
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Kerry Louise (@KerryKez7) reported from Urmston, EnglandDon’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England@virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Paton (@hammers01202) reported@virginmedia Hi, landline still not working properly since 13/7. Now if I cancel,they want to charge me £250 even though I have had no service. Joke company
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NigerianBacchanalist (@RubMyBaldness) reported@virginmedia I'm paying for wifi that's slow and keeps cutting out. Advised to get wifi boaster that I have to pay for monthly extra but it's not helping qt all. Other day lost services for about 2days. Like I'm paying for services but not receiving it.
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Harriet Lane (@HarrietLane_) reported@virginmedia Phone agents said they can’t help, pushed my dad to Talk Talk who also washed hands of it
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EDWINA TONGUE (@lunanatic) reported@Coliboo @PatC63316307 @virginmedia They are definitely awful. So sorry you are having this terrible time . X
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ITAKETHEPICS.COM (@itakethepics) reported@virginmedia any ideas why Uxbridge is getting constant network access failure? The past month my confidence in your service has dropped considerably with downtime lasting hours at at time. UB8
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Bill Alexander (@BillAlexander4) reported@virginmedia Hi, one of your support staff seems to have fixed it now. 🤓
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Elegance Weddingcars (@ewcars) reported@virginmedia Guess what phone still not working and Virgin just don’t care. Seems Elmcroft Avenue E11 has a problem and Virgin really don’t care.
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Joanne Ferry (@Joferry71) reported@virginmedia Have spent an age trying to find out how to change the caps lock on the search bar back to English? Please help!!
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SɐɯOlᴉʌǝɹNǝʍɯɐu (@SamOliverNewman) reported@virginmedia hey, i have been having issues my broadband keeps dropping out it started from last night.
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LexiPotato (@LexiPotato104) reported@virginmedia @virginhelp hi! I'm switching to virgin mobile, and was wondering if the device has to be unlocked to be able to use the virgin mobile service?