Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/15/2026 14:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦

  • euanah Euan Henderson (@euanah) reported from Sale, England

    @virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Oldham, England

    @virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!

  • janemcd051116 Jane Mcdonald (@janemcd051116) reported from Ashton-under-Lyne, England

    @virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill

  • R_to_the_D The Mad Hatter (@R_to_the_D) reported from Hindley, England

    @virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up

  • shazzawarrior18 Sharon Wilmot (@shazzawarrior18) reported from Bolton, England

    @virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service

  • ph08_jay Jason (@ph08_jay) reported from Oldham, England

    @virginmedia is there an issue on your side with no subtitles on any #skymovie channels? Been like this for a few days now 😭

  • MatthewApps2 Matthew Apps (@MatthewApps2) reported from Salford, England

    @v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

  • DavidWildJnr David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.

  • modchester Cardy Camara (@modchester) reported from Manchester, England

    @virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    Anyone else having issues with @virginmedia ? Last night and this morning still not working

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia That's not my query. It's the ridiculous scripted reply by letter to my complaint. Going to ombudsman as that is not how you handle a complaint. Sky will have a new customer when my contract is up!

  • sallyshaw5 Sally Shaw 🐝🐝 (@sallyshaw5) reported from Stockport, England

    Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor

  • Lanky2711 Mike Long (@Lanky2711) reported from Urmston, England

    @virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolinefizzy1 Caroline (@Carolinefizzy1) reported

    @virginmedia Not helpful, keeping a customer waiting for 19 days for an engineer. Complaint was apparently logged on sat, but i am getting told on the phone you can only log 1 complaint per account, so again, lies from your colleagues. Extremely poor customer service

  • AlanRutter85 Alan Rutter (@AlanRutter85) reported

    @virginmedia @CheleChele10 I bet they fob you off, with 1 of our service team will ring you within 10 days!!!!!!

  • chloewebster90 Chloe webster (@chloewebster90) reported

    @virginmedia to now say we never logged a complaint is an absolute joke. I have wasted so much time calling the worst company possible, I want my phone calls listened too and these charges wipped off! the calls were made on the 21st feb at 12.01, 14.55, 15.30, and 15.44.

  • sharonthind sharon thind (@sharonthind) reported

    @virginmedia I have logged a complaint since last week and still nobody has rung me to resolve this. I work from home and my internet keeps cutting off I have then been asked to pay extra to resolve this while I already am paying extra virgin broadband is the worst company ever

  • thechilledpanda Mike (@thechilledpanda) reported

    @virginmedia Finally found out today after been passed on several times that it's been rearranged. Yet still online account appointments view is "Oops something is broken" and your app doesn't show the appointment either. Though I have been told there is one on your system. Shambolic support.

  • Carlhopkins Carl Hopkins (@Carlhopkins) reported

    @virginmedia Your awful automatic phone service just sent me a web link and hung up. There is no ‘book a technician’ visible. There are obviously no human beings to speak to. This is my biggest bug bear with Virgin your customer service is non existent unless you are up selling.

  • dollynoocat Dollynoocat (@dollynoocat) reported

    @virginmedia you might want to have a reliable service before extolling your virtues. Can’t tell you how angry I am. Almost 24 hours of **** broadband issues and you couldn’t care less

  • olliehowe Ollie Howe (@olliehowe) reported

    @virginmedia how do I cancel my contract? Since moving from Sky four months ago, our Wi-Fi has been pathetic.

  • Ellie_Suttle Ellie Suttle (@Ellie_Suttle) reported

    @virginmedia iPhone 11, it is experiencing the problem everywhere. I came back from abroad yesterday and it hasn't worked since.

  • angelabellmoon2 angela bellmooney (@angelabellmoon2) reported

    @virginmedia how do I contact you via email for help?! Just spent an hour on your help webpages going in circles