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Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Bolton Internet 13 hours ago
Manchester Total Blackout 23 hours ago
Manchester Internet 1 day ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • JoeHolmes1994
    Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards

  • Whosyourdaddy19
    Danny Peacock (@Whosyourdaddy19) reported from Manchester, England

    Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!

  • DarrenMoggie66
    Darren (@DarrenMoggie66) reported from Warrington, England

    @virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    @virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev

  • 1sophiereynolds
    Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!

  • Petchelli
    chris petchelli (@Petchelli) reported from Rochdale, England

    @virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.

  • GibboLFC1892
    Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.

  • ggfeb62
    geoff george (@ggfeb62) reported from Oldham, England

    @ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡

  • JiriKPinnock
    J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!

  • CoZWeLL
    CoZWeLL (@CoZWeLL) reported from Bolton, England

    @virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.

  • tgomez7
    gomez (@tgomez7) reported from Sale, England

    @virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?

  • DannyMcCann9
    Danny McCann (@DannyMcCann9) reported from Bolton, England

    @virginmedia Refund please.... £26.00.... quality is crap...

  • wesgrundy
    Wes Grundy (@wesgrundy) reported from Bredbury, England

    @virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.

  • lynielou72
    Lyne (@lynielou72) reported from Warrington, England

    @virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.

  • Orko77
    Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?

  • garethlongley
    Gareth Longley (@garethlongley) reported from Salford, England

    @virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!

  • Kennicus7
    Charlie SB 🐝 #33 /// (@Kennicus7) reported from Bolton, England

    @virginmedia paid for boxing and the signal keeps going

  • salpea77
    Sally pickford (@salpea77) reported from Stockport, England

    @virginmedia code v210 on the tv how can I get help for this??

  • JiriKPinnock
    J K P (@JiriKPinnock) reported from Manchester, England

    @immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE

  • JiriKPinnock
    J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pye1903
    Derek Douglas (@pye1903) reported

    @virginmedia Awww go **** yourself

  • djrap
    djrap (@djrap) reported

    @virginmedia The worst service and customer support I’m so sick of this low quality service with max prices with everything . Their staff are incompetent and rude. Leaving you today.

  • GraceMcCroc
    GracieMac she/her (@GraceMcCroc) reported

    @virginmedia why are you the worst?

  • CallyOrange
    Meg Irving🕷️💙 ❄️ 🇪🇺 🇵🇸🐇🧶🧵🐦🌼 (@CallyOrange) reported

    Anyone managed to cancel their Virgin Media account (@virginmedia) without being driven mad in the process?

  • ibboart
    Graham Ibbeson (@ibboart) reported

    @virginmedia And a total blackout of Virgin services for 17 days is Virgin looking after vulnerable customers. I don’t think so!!!! Virgin should be a shamed of their selves, it’s an absolutely disgraceful way to treat customers, vulnerable and elderly or not.

  • gingfinger
    Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gingfinger) reported

    @virginmedia Are your phones not working?

  • mark_davison
    Mark Davison (@mark_davison) reported

    @virginmedia you have a problem in your call centres with staff transferring disconnections rather than having them on their record. It happened twice on the same call.

  • gingfinger
    Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gingfinger) reported

    @virginmedia Or how about Virgin PM’s me and can go from there, whether it’s I call you on a number, or you call me , because this isn’t happening. It’s taking me to VM login page, and I’m not running around finding an array of browsers to try this on.

  • AngelaJason1
    Jason Lane (@AngelaJason1) reported

    @virginmedia hi. I put in a complaint on 5/3/23. I received acknowledgment on the 6/3/23. But I haven’t heard anything since. Can you tell me when I will have a reply?

  • GillRogers103
    Gillian Rogers (@GillRogers103) reported

    @virginmedia Not helpful as it's just trying h to put me through to an agent, I am on live chat for over an hour and they say they cannot cancel it as its out of their scope