Virgin Media Outage Report in Whitefield, Borough of Bury, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Timperley, Stockport, Bolton, Warrington, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
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Ana Stewart
(@withloveanax) reported
from
Sale, England
@virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys
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Ash Kapriyelov 🎮🦄🌈
(@ash_kaprielov) reported
from
Salford, England
@virginmedia I was on hold for over 45 mins just now. Had to hang up.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now
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ponddonkey
(@ponddonkey) reported
from
Ashton-under-Lyne, England
@virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.
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Katie Ross
(@katierosss) reported
from
Oldham, England
@virginmedia is really *************** atm; internet doesn’t work half the time, channels going offline, half the features offline. Paying stupid amounts for what, ugh 🙄
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Jayne Brindley
(@dizzys_girl) reported
from
Stockport, England
@virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients
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Jon Samuel
(@djleumas) reported
from
Urmston, England
@virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what the F is going on again with the bloody broadband 4 days after the last time it went down so much for a stable reliable service 😡😡😡
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Yoni Weisberg
(@yoniweisberg) reported
from
Urmston, England
@SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
@emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠
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Cillas Fitness
(@CILLAS_fitness) reported
from
Stockport, England
@virginmedia very disappointed, I’ve phoned twice, been on hold 15 mins then 10 mins, I just want to cancel, and I can’t, you’ve put my bill up to £53.50 from £36 I’m not happy at all contact me ASAP please
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia Yes no it’s not listed reset box and checked connections and still down
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄
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Phillip Columbine
(@philcolli72) reported
from
Salford, England
@virginmedia absolutely ******* terrible service. Contract ran out. Customer service agents are not helpful in the slightest. Saving nearly £50 with sky. And when u don’t turn up to take out the boxes u actually have the nerve to ask me to post them back to you. #whataloadofshit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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spoink
(@rootsintertwine) reported
@virginmedia your wifi is down for the billionth time this month- i’ve checked your website, no theres no recognised issue. contacted my agency (i live in student accommodation) as i don’t have the account holder name and their maintenance say theres multiple downspots?
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Wittyboy
(@WittyboyMusic) reported
@virginmedia I understand inflation however you never reimburse your customers for the time they are without the service you are charging for. I understand an occasional drop in service but it happens so regularly with you guys
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GrimlyFandango
(@GrimlyFandango) reported
@virginmedia in 26 minutes we've progressed from me asking to cancel to me asking to cancel repeatedly and being asked questions i don't want to answer, because i just want to cancel and the customer service agent doing everything other than cancelling the account for teh date i asked
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Any other Business
(@NSPCC_DUBZ) reported
@virginmedia I did yes and when felt that there wasn’t a fair resolution I asked to speak to a manager to which I was then subjected to sarcasm and was hung up on.
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❄️
(@winterslexposed) reported
@virginmedia yet again an outage. yet you still haven't done anything. won't compensate because it's not continuous even though it's pretty much every day for hours each time. what's the ******* point of you
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Gugz
(@gugz_79) reported
@virginmedia This issue has been ongoing since the virgin outage on 4/4/23. Surely the hub4 needs to be fixed or replaced?
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Jack Poole
(@Jackrider71) reported
@virginmedia NO Internet again for the 3rd day, intermittent service is not what I'm paying for. B97 area.
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Dr Fi Bowler
(@FionaBowler) reported
@virginmedia no broadband at the moment, your site is saying there are no issues in the area but down detector suggests there are problems your end, can you confirm please?
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Sandra Storrie
(@sandras69) reported
@virginmedia Service status update...issue will be solved by 8.30pm.Mayb should take the money off my bill,that I will lose in earnings today
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Any other Business
(@NSPCC_DUBZ) reported
@virginmedia I am quite reluctant to following the level of service I received initially. I’d rather not be hung up on again. I don’t want to speak to frontline staff. I want this to be escalated to someone higher, respectfully.