Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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David Seale
(@davidseale1985) reported
from
Manchester, England
@virginmedia Yeh I got that the WiFi in my home is fine in the sense that there are no black spots. I have extenders and wireless and wired powerpoints so not an issue it’s the actual speeds I’m receiving that’s the issue.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello virgin can someone look into my contract please getting nowhere speaking directly on the phone communication issues sorry to say My last Bill gone up to 84.25 the Sept its going up to 90.00 something for that im getting broadband up to 200mbps Tv mix & skysport
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Salford, England
@virginmedia Same issue if I'm home, which I'm not at the moment. Incredibly frustrating that the only place I have pathetic Wi-Fi access is in my own home.
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Dona Saunders
(@DoNathan1291) reported
from
Cheadle Hulme, England
@virginmedia Same problems again! Router keeps going off. 3 times in an hour. I am paying for a service that I can't rely on. If you do not send a new router, We are leaving. Contract up or not!
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
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Adam Moran
(@AdamMoran) reported
from
Salford, England
@virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....
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LIAM REILLY🌹
(@LIAMREILLY20) reported
from
Warrington, England
@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
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BRIAN CAREY
(@BCAREYDOTCOM) reported
from
Salford, England
@virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....
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toewad1
(@toewad1) reported
from
Salford, England
@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
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Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
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Steve 🎗🎗
(@SteveHaylesALAW) reported
from
Walkden, England
@virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok
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M S L U C Y 💟
(@MsLucyOpenshaw) reported
from
Bolton, England
It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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FunkyTown
(@funkytownlondon) reported
from
Manchester, England
@corblimey22 @virginmedia @vmbusiness Someone close to me having the same Problem with BT 😐 it’s 2019 ffs
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I have had enough of @virginmedia gaming is a disaster, not every now and then, every night every game always lagging 1 on 1 shootouts forget it, I have been in touch with your support 100s of times, I get sick of answering the same questions, your equipment is garbage, bye.
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beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
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𝕰𝖑𝖑𝖊
(@elle__olivia) reported
from
Manchester, England
@virginmedia is the broadband down in Manchester (M21 8tj) I haven’t been able to get online since yesterday
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Georgiex
(@MetzGeorgia) reported
from
Manchester, England
@virginmedia Terrible.
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beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damien Fitzgerald
(@Damofitz) reported
@virginmedia This is taking the utter piss now. Not only have I not resolved the first issue, you have just generated another bill for the same mobile that is supposed to be part of the package
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Mark Cottrill
(@Markycot) reported
@virginmedia Yes, finally, they have said they will send out a different power supply, this is unacceptable delays and problems!
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Flo Guerrouani
(@FGuerrouani) reported
@virginmedia I've called this number at least a dozen time throughout Jan & Feb and they kept saying the issue would be fixed at 6pm the same day. That's why I'm contacting you here today to get clear answers which I can't get from the faults team #losingmyvirginit @Ofcom
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Jane
(@janescloud) reported
@MPIainDS people in the E4 area have been unable to work for days due to the @virginmedia internet service having 0 upload speed. Every day they say it will be fixed by 2pm, every day it’s not fixed. Can you escalate this? They will not compensate for loss of earnings.
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Damien Fitzgerald
(@Damofitz) reported
@virginmedia I can't get through by phone, the community page is a joke as no one can do anything, the chat service is pointless as by the time you get a reply, the agent has finished for the day and the new person has to start fresh or they book a bloody engineer.
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Deborah Marks
(@Deb1961Deb) reported
@virginmedia Hmmm if you class a short outage as an 'improvement'?
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Rich H Wand
(@Wandster) reported
@virginmedia We are suffering ongoing issues. Today is ok so far. I can't afford to spend hours phoning VM every time there is an issue. And our issue is the same for everyone on the street, so one person from our group calls and then updates the rest of the group.
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Jane
(@janescloud) reported
@virginmedia It says the problem will be fixed by 2pm. It has said that every day for a week. I’ve escalated the problem to my local MP as no on in the area can work if they need to send anything bigger than a basic email.
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Tony pharo
(@tony_pharo) reported
@virginmedia Not at home today but was terrible yesterday. I have even spent £200 on a signal booster from BT to get WiFi all over my house! Is this refundable?
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𝐹𝒾𝓃𝒸_𝐻
(@FincUnderscoreH) reported
@fahadking_305 @SbFramesInOrder stop saying im a virgin because the sim card i use is from virginmedia. it doesnt help.