Virgin Media Outage Report in Whitefield, Borough of Bury, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
-
James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.
-
Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
-
independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation
-
independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
-
nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
-
Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@Satoonerist @virginmedia Totally agree, I've just been pissed about trying to get through to cancellations, I refused technical help and and engineer and I'm going to take a chance that my neighbours are right and Talk Talk is decent these days.
-
Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
-
Sonal Bhadane
(@Bhadane_Sonal) reported
from
Salford, England
It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀
-
SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
-
John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍
-
Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
-
independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
-
Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@virginmedia Because that's something you should have offered 4 months ago before the endless hour long phone calls, not something you should have offered only when I went though 3 different people to cancel. I also can't take a day off work for an engineer during August.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
-
James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia is down again. Literally on the phone every day now
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
-
Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
JK
(@JSKane89) reported
@virginmedia Yes, can you ring through to your customer relations team, extension 172, and tell them to reset their dial up. Been waiting for 2 hours; trying to leave after my bills doubled (still inside my contract term), I bet I'd have had 10 of them round me if I was joining.
-
Mo
(@Notts52) reported
Fault CS 2400 sorted, 2 hours ahead of schedule. Well done @virginmedia and many thanks to the VM Customer Services gentleman from Cape Town SA for explaining the sequence the faults arose and the estimated timetable for the work being undertaken. 👍
-
Just me
(@Noseynora5) reported
@virginmedia Logic would tell you if I'm tweeting a countdown to cancel , then no, we didn't resolve it...
-
TheGreatGambini
(@GambiniTheGreat) reported
@virginmedia Ok this is utterly RIDICULOUS. I followed your advice, waiting for the WhatsApp agent, wet through all security and even after pricing notes, your support agent thinks I want to BUY a new package?! Utter joke, you guys need to sort your customer experience out.
-
Dabooka 🇺🇦
(@Dabooka) reported
@virginmedia FFS it isn't the wifi or network! It's your sodding signal into the house. Why do I even bother tagging VM it never leads to anything useful. You never want to send an engineer out, you insist it's 'wifi' every time but you have no problem putting up prices.
-
James Dyer
(@GoldCampRobot) reported
Hey @virginmedia is there an issue with @BBCiPlayer getting a security license alert 🚨 on catch on TiVo box
-
Lizzums 🌙
(@LizzumsBB) reported
@virginmedia No new devices have been added to the network, the router has not been moved neither have any objects or anything in the vicinity, no new electronic items or anything to interfere with the signal. If the speed was this constituently it would be okay but it keeps dying entirely :c
-
Ravi Kapani
(@RaviKapani1) reported
@virginmedia It's not intermittent issue now ..whole network is down ..
-
Neil Hayward
(@nelly_8423) reported
@virginmedia I really wished it was that simple but I'm at least two weeks and one official complaint deep. I'll try again tomorrow 🙄
-
roasty duck
(@hahadumball) reported
@virginmedia just phoned regarding refund, i got a rude guy on the phone who wasnt interested and offered me compensation from the 10th, now back in january when the external work was complete but virgin refused to accept it was done... asked to raise a complaint and he hung up... ombudsman!