Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 02/01/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Cheadle, Salford, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough and Rossendale District.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomOldham Total Blackout
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • clareyocs1 Clare (@clareyocs1) reported from Salford, England

    @AdumF @virginmedia I know Salford had a problem yesterday or day before.

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.

  • rachaelmcnally rachael mcnally (@rachaelmcnally) reported from Salford, England

    @virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours

  • CityWookie CityWookie (@CityWookie) reported from Urmston, England

    Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice

  • Jessicareynard Jessica Fairhurst (@Jessicareynard) reported from Atherton, England

    @virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now

  • lexy1968 Alex (@lexy1968) reported from Cheadle Hulme, England

    @virginmedia Hi. How do I cancel my service please?

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere

  • brollybruce Bruce (@brollybruce) reported from Dunham Massey, England

    @virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!

  • pagiemcfc Darren Page (@pagiemcfc) reported from Sale, England

    @virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now

  • MissVerryCherry Verry Cherry 💋 (@MissVerryCherry) reported from Salford, England

    @virginmedia I can’t believe how shocking your customer service is ....

  • danpwright Dan Wright (@danpwright) reported from Manchester, England

    Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.

  • joemoonblue Joemoonblue (@joemoonblue) reported from Stockport, England

    @virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital

  • nevynxxx nevynxxx (@nevynxxx) reported from Rawtenstall, England

    @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

  • brollybruce Bruce (@brollybruce) reported from Dunham Massey, England

    @virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft

  • mason458 Michael May (@mason458) reported from Middleton, England

    @MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.

  • AidenMontgomery Aiden Montgomery (@AidenMontgomery) reported from Westhoughton, England

    Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHoganPT Michael Hogan (@MikeHoganPT) reported

    @virginmedia This isn't a technical issue with my hardware or even the connection itself, it's the hub. There's a plethora of people with the Hub3 that also experience this issue... All I want is to be able to use this connection to it's fullest...

  • 1DaveyMo David Morton (@1DaveyMo) reported

    @eqdynamics @KateBaucherel @katebevan Just had a Google. Seems Virgin media disable PPTP and L2TP by default. Also seems that they disable access to various VPNs . I suspect that Xav is using a work VPN tho. Only reasons I can think it might cause performance issues on non VPN connections are routing and CPU loading

  • mathewbaxter17 mathew baxter (@mathewbaxter17) reported

    @virginmedia WIFI is down for second time this week but neighbours who are on virgin there WIFI is fine. Also speeds when working have dropped form 250mb download to at most 60mb download??

  • agrindrod1 Bubbletea Bob (@agrindrod1) reported

    @virginmedia Why can't I reach anyone other than a bot that doesn't work at VM? Hiding behind C19 is not an excuse for abysmal cust serv. Intermittent signal causing issues for my kids with online learning and no hope of reaching anyone to sort. Is that what I pay for?

  • Carrierbag83 Carrie Marshall (@Carrierbag83) reported

    @virginmedia Oh I am so bored of these same Tweets and replies......just send someone to fix the clear area fault in KT8.

  • akmaciver Andy Maciver (@akmaciver) reported

    @virginmedia I received a text from that number but it just gave me a link to online support, which again I can’t access without an account number. Is that text number open for chat?

  • AntMelvin Anthony Melvin (@AntMelvin) reported

    @virginmedia @Ofcom @CISASUK Postman Pat has just been and there's a letter from Virgin.......nothing to do with my complaint though, it's an advertisement to see if I want a mobile with yourselves! Honestly just laughing now, you're just ***************! #virgin #customerservice #awful

  • sparkkiiro Sparky ⚡️ BLM (@sparkkiiro) reported

    @virginmedia I'm trying to call you to end my broadband with you but your number brings back a 'not been recognised' tone. How can I cancel today please?

  • jodymedland Jody Medland (@jodymedland) reported

    @virginmedia I could, and have already, but what exactly would that achieve? For instance, I used to be able to log into my account and connect with someone on live chat. Now, it's run by bots, so no answers are available and sessions simply time out. You have a solution for that?

  • Dhbankz H☔️ (@Dhbankz) reported

    Virgin media is one of the worst internet providers ever