Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Bolton, Stockport, Oldham, Todmorden, Bacup, Warrington, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
||
| Salford |
Wi-fi | |
| Sale |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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alex.
(@blokealex) reported
from
Manchester, England
@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
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Definitely not Elon Musk
(@twiddlemeister) reported
from
Cheadle Hulme, England
Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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Simon Manning 🇪🇺 #FBPE
(@SiManM20) reported
from
Manchester, England
@virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.
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Andrew
(@andym1908) reported
from
Warrington, England
@skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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Kerry Louise
(@KerryKez7) reported
from
Urmston, England
Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤
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Stephen Mackenzie
(@StevomacMUFC) reported
from
Ashton-under-Lyne, England
@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
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Phoebe
(@TTPhoebe) reported
from
Manchester, England
Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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jimmy
(@jimmysteamboat) reported
from
Manchester, England
@virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!
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Kelly Walsh
(@Kellywalsh758) reported
from
Stockport, England
@virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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Rachael Stafford
(@rachaelstafford) reported
from
Salford, England
@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jono 🙉
(@officialjonot) reported
@marksuttonbike @virginmedia It's just a call forwarding service - you ring the premium rate number (without realising its costing a fortune) and all you hear is the NHS number as if you'd dialled it directly.
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Kimberley Derbyshire
(@Kimbers_90) reported
@virginmedia internet outages last night and now having the same problem. Saying online no issues in the area but we’ve reset everything and it keeps dropping out… what is going on?!
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Kimberley Turner
(@kimturner70) reported
@virginmedia I’m looking at moving supplier as I’m sick of paying double for a service I don’t get
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Leander Bond
(@leanderb007) reported
@virginmedia I’ve been waiting since 8am after waiting 4 hours last night. I do not have a password that your customer service number requires so I still cannot spells to a human.
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ajfroberts
(@ajfroberts) reported
@virginmedia Broken promises
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Leander Bond
(@leanderb007) reported
@virginmedia how does one speak to a real person - not a BOT? Been struggling for 2 days to get help 🙏🏻🙏🏻
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Gorez64
(@gorez64) reported
@virginmedia I have spoken with the support team Zohab and Julie. Julie was able to resolve the internet issue but the TV is still outstanding. The support people I have espoken to have been very helpful and I have told them so and given my thanks. The issue here is the Virgin processes.
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David Plummer
(@Davidplummer30) reported
@virginmedia help! 89 year old been unable to receive calls since you did something to line three weeks ago. Every time we cal we are just told to wait another week. I have had 2 emails saying you have fixed it which you haven’t. Help please.
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Katie-Lisa
(@katielisax) reported
@virginmedia can I please have some help? I received two bills, i’m confused. I don’t understand why my bill is so expensive, i’ve tried calling but in waiting queue for ages. Can I please have some help?
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Mike
(@thatssomike) reported
@virginmedia Yes, it says there are no issues but speaking with a customer service agent on Monday they said there were known issues that would be resolved the next day, and they were not.