Virgin Media Outage Report in Whitefield, Borough of Bury, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Bolton |
Internet | |
| Warrington |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia CW I give up 🤯 I’m happy with the install date they’ve given. The issue is the service, repeat calls and failed promised along with the 143mins calls to you along with an hour on webchat. Erik tells me the charges for calling are my fault as free from virgin but line not active.
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Neil Stanley
(@neilrstanley) reported
from
Warrington, England
@virginmedia Not sure I can replicate problem now I’m successfully logged into the app.
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michaela👑💋
(@michaelad1997) reported
from
Walkden, England
@virginmedia Look at them trying to be clever, should try it on more important things like fixing the daily problem with their tv and internet
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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ADAM @ independent media wolves
(@AdamConlon10) reported
from
Middleton, England
@BTSportBoxing and @virginmedia sort your dam sound problem otherwise I will be demanding a refund on my box office charge!! #FuryWilder2
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Debbie Grimshaw 🐝
(@DebbieG_EA) reported
from
Ashton-under-Lyne, England
@virginmedia Thank you appears there is a TV services issue being fixed at the moment estimated to be resolved by 16:00 Hope so, can't have anything spoil my viewing of @CallTheMidwife1 season finale this weekend
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Dizz Sukha
(@DizzSukha) reported
from
Bolton, England
@virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the type of service you give, trash, what advise are you going to give me, unplug router 30 secs, 👎 open ports👎 none of your advise works, , no point,
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Public Announcement: STAY AWAY FROM @virginmedia , they ALWAYS give you the wrong information, the attitude SUCKS. I’m done. @sky I’m coming home
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia Because the install date has only been set today. Because your call queues are lengthy & when you get through to someone they don’t know what the issue is so hang up or transfer you elsewhere. I’ve not just called for a chat.
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Craig Cooke
(@storm_imaging) reported
from
Bolton, England
Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia No, unfortunately your team were really unhelpful so I don’t know what the issue is. A callback was needed because the BB is not working & your staff couldn’t help me any further so promised me callback to either resolve it or cancel the account
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia please can someone get in touch re new installation and BB not working, was promised a call back on Saturday & Sunday but it’s not happened. If it can’t be activated I’m happy to go to another supplier but also need to speak to you to cancel
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Ian Anderson Gray 🚀#SMMW20
(@iagdotme) reported
from
Cheadle Hulme, England
@virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.
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Martin Smith
(@msmithuk22) reported
from
Warrington, England
Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
@virginmedia I was using NowTv so thats why the connection cut. I stream TV more than anything which is why I'm having so many issues as your broadband is so unreliable
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Lisa Shaw
(@littlelegs0829) reported
from
Stockport, England
@owensherratt @virginmedia I left these for that reason... being so slow or not having any Service for days... I ended up going with Now Tv !!
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pɹɐɥɔıᴚ 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
When Virgin Media replies quicker and is actively trying to help the #Fifa20 player base whilst @EAFIFADirect @EASPORTSFIFA haven't done a thing about it yet... #EASPORTSFIFA20 #easportsfifa #fifadown
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SocialiteAppetite 🌹
(@ThatPavaldo) reported
from
Bury, England
@JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Gaming is a joke, so called superfast, I played 1 game tonight, backed out of all others turned Xbox off totally waste of time but, every night every game you are crap mate @virginmedia total shite always have been I can't even get a signal upstairs.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Khaya
(@ItsMeKhaya_) reported
@virginmedia your support is absolutely horrendous I called for a repair 3 days ago and he was just trying to sell me things, I called today for a repair and she just argued with me. Absolutely embarrassing company charging £50 a month for internet that’s online 50% of the time
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barry mccaffrey #achtanois #AnDreamDearg
(@BarryBelfast70) reported
@jetcommissons @virginmedia @virginmedia got to be worst provider
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kirsty kerr
(@kirstykerr14) reported
@virginmedia @virginmedia the app is pretty useless, where can I log a complaint without calling in? My mobile runs off Wi-Fi so I can’t call the helpline, I keep getting disconnected. I want to log an online complaint every time I face service disruptions and use that as basis of cancelling
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James Drummond
(@JiminezChicken) reported
@virginmedia I don't have a choice I assume. Frustrating to have to call and wait on hold to fix a mistake made by yourselves
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Paul Worsley
(@PCWorsley) reported
@virginmedia Good afternoon. It was still wonky this morning but the problem is now resolved. Many thanks
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jet
(@jetcommissons) reported
@BarryBelfast70 @virginmedia i’m literally on hold with them (been over an hour) trying to cancel, total waste of my time
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VicTye 🇩🇪🏴⚓🏴☠️
(@Vic_Tye) reported
@virginmedia I'll have to do it when I get home, as your service is not fit for purpose I've driven 37miles into an office so thanks for that....
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K
(@chehak9) reported
@virginmedia It says the area has a problem so it’s not from mine! I can’t work today this is not acceptable
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Rob
(@Rob87099367) reported
@virginmedia finally got through to your staff. Disgustingly rude individuals. One insisted I used "too much broadband" and tried to sell me more. I'm sick and tired of you guys. My contract has been brought to an end and will officially be finished as of next month!
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Margaret Smith
(@Margare68283956) reported
@virginmedia Hi what is the best monthly price for 100mb broadband only for an existing customer out of contract please? I currently have a tv/broadband/landline package but it’s way too expensive. I don’t want to haggle, I just simply want the cost to compare with others