Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 12/28/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Littleborough, Salford, Oldham, Rochdale, Stockport, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Altrincham and Sale.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomLittleborough Internet
United KingdomSalford Wi-fi
United KingdomOldham Wi-fi
United KingdomManchester TV
United KingdomManchester Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property

  • rachaelmcnally rachael mcnally (@rachaelmcnally) reported from Salford, England

    @virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours

  • AidenMontgomery Aiden Montgomery (@AidenMontgomery) reported from Westhoughton, England

    Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!

  • pagiemcfc Darren Page (@pagiemcfc) reported from Sale, England

    @virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now

  • MissVerryCherry Verry Cherry 💋 (@MissVerryCherry) reported from Salford, England

    @virginmedia I can’t believe how shocking your customer service is ....

  • brollybruce Bruce (@brollybruce) reported from Dunham Massey, England

    @virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft

  • brollybruce Bruce (@brollybruce) reported from Dunham Massey, England

    @virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere

  • joemoonblue Joemoonblue (@joemoonblue) reported from Stockport, England

    @virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital

  • nevynxxx nevynxxx (@nevynxxx) reported from Rawtenstall, England

    @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

  • clareyocs1 Clare (@clareyocs1) reported from Salford, England

    @AdumF @virginmedia I know Salford had a problem yesterday or day before.

  • CityWookie CityWookie (@CityWookie) reported from Urmston, England

    Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!

  • lexy1968 Alex (@lexy1968) reported from Cheadle Hulme, England

    @virginmedia Hi. How do I cancel my service please?

  • nursesleague Bolton Nurses League (@nursesleague) reported from Bolton, England

    @virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect

  • Jessicareynard Jessica Fairhurst (@Jessicareynard) reported from Atherton, England

    @virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!

  • robtomlin1 ROB TOMLIN (@robtomlin1) reported from Sale, England

    @virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services

  • mason458 Michael May (@mason458) reported from Middleton, England

    @MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • carlnottsoutlaw Carl Kent (@carlnottsoutlaw) reported

    @virginmedia Says on our phone check phone line status and it is uobtainable when I try it on my mobile, it does say on your website no issues though

  • pmb_83 Paul 🧡🖤🐺 (@pmb_83) reported

    @virginmedia My signal always drops out I’ll be halfway through a conversation and then it drops and the call ends it’s starting to really do my head in now. O2 never used to be this bad

  • larrytheking2 Larry (@larrytheking2) reported

    In your opinion, which company has the worst customer service? I'll start - @virginmedia 💯%.

  • superguinness he who cannot be named (@superguinness) reported

    @virginmedia you've done engineering works here in the Kingston upon Thames area 6 weeks ago and since then your Internet connection is really bad and I want my contract terminated because you're not giving me a good service.

  • joseph_odior Joseph Odior (@joseph_odior) reported

    @virgin media U.K. should get an award for the worst customer service team and condescending / patronising attitude . Spoken with 5 different people and each time, the phone was cut off ; all because I’m cancelling my contract .

  • CherylSBM Cheryl COO_SBL💫 ISTJ (@CherylSBM) reported

    @virginmedia This is the point I am making. Nobody gets in touch and the problem persists. 5 days has turned into 4 months.

  • Steven77110 Steven Bennett (@Steven77110) reported

    @virginmedia Thanks..but if u can't supply the service... no cancellation..I have a business to run and using a mobile phone is not practical..I call customer services later.. thanks for your help

  • jamespaveley James (@jamespaveley) reported

    @CherylSBM @virginmedia I appreciate the world doesn't work like this anymore, but maybe it should do.

  • butmummylane Maria Lane (@butmummylane) reported

    @virginmedia Well it’s not resolved yet as she is still without her installation despite a complaint, escalation and a visit from site team before. ( 9th of September it should have been installed)

  • red_panda_shop_ Holly (@red_panda_shop_) reported

    @virginmedia my hub is broken and i can't get through to anyone on the phone line or live chat to get a new one sent out. I work from home - please can someone DM me asap?