Virgin Media outages and service status in Whitefield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Whitefield, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 21, 11:12 AM GMT+1.
- Internet (43%)
- TV (35%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Bolton, Warrington, Rochdale, Ashton-under-Lyne, Bury, Leigh, Salford, Altrincham, Sale, Stalybridge, and Rossendale.
| City | Problem Type | Report Time |
|---|---|---|
 Sale
|
Phone | 2 minutes ago |
|
Manchester
|
Internet | 27 minutes ago |
|
Oldham
|
Internet | 1 hour ago |
|
Manchester
|
Internet | 11 hours ago |
|
Manchester
|
Internet | 17 hours ago |
|
Stockport
|
Internet | 23 hours ago |
Nearby cities with recent reports
45 recent signals
13 recent signals
9 recent signals
5 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, EnglandGood start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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Nathan Talbot (@nathantalbot) reported from Salford, EnglandIs anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Paul Regent (@PaulRegent1) reported from Bolton, England@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
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Anthony Taylor (@anttaylor23) reported from Manchester, England@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Chris Atkinson (@AckersStorm) reported from Middleton, England@virginmedia when will the broadband issues be fixed properly in my area?
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Adam🍺 (@MCR_ADM) reported from Stockport, England@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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Josh B (@JoshuaBurns) reported from Manchester, England@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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Michael Clark (@michaelclark09) reported from Sale, England@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Tony Jacobs (@tonyj01) reported from Manchester, England@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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Rach (legacy fan) (@Miniboom2) reported from Salford, EnglandAh @virginmedia with this up and down service today you are really spoiling us!
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Dave (@bigdave22003388) reported from Manchester, England@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England@LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.
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Phoebe (@TTPhoebe) reported from Manchester, EnglandAnyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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kevin.james (@pillbo01) reported from Bolton, EnglandI have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.
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Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported from Ashton-under-Lyne, England@SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.
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Paul Terry (@SurrealPaulT) reported from Manchester, England@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Noumaan Qureshi (@NoumaanQ) reported@HeyBroadband my Internet has been down more almost 48 hours and your technical team has done nothing to help your service is atrocious I regret leaving @virginmedia
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Reform UK - Lincoln Branch (@ReformUKLincoln) reported@Benleo Just look at @Trustpilot reviews. Almost impossible to cancel an @virginmedia contract. Sent all evidence to Ombudsman, got written apology and £150.
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Hugh James (@hughwjames) reported@Benleo I think I had a situation with Virgin media where they called me 5 times back to back. Their customer service is not British.
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kevan ramsdale (@KevanRamsdale) reported@virginmedia S29 EA2010does not allow you to dictate the terms you provide a service! #disabledhatecrime all this has been provided seems a robot is responding not a human!
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Swivel Eyed (@swiveleyed24) reported@Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.
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gogzy (@gogzkerr) reported@Benleo @virginmedia Wierd. Ive been a virgin customer for probably 15 years and had no real issues.
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Lucia (@LadyLucia05) reported@virginmedia Well im hope now and service is still not restored
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Mia (@LondonMum2025) reported@Benleo @virginmedia I’m having the same issues with them
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Stephen Hampson (@StephenHampson) reported@mark_wootten @virginmedia are just as bad for things like that
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Steve Hard (@PercivalPeabody) reported@Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.