Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/14/2026 11:50

January 14: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Sale, Bury, Stockport, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomOldham E-mail
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • IanPike Ian Pike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from Cheadle Hulme, England

    @virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail

  • Smaher_01 Smaher (@Smaher_01) reported from Oldham, England

    @virginmedia After having no WiFi for at least two weeks, I am told I won't be compensated for your awful service?! So basically I am being charged full price for a service YOU did not provide! Have you guys got no shame?!

  • IanPike Ian Pike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from Cheadle Hulme, England

    @virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!

  • Smaher_01 Smaher (@Smaher_01) reported from Oldham, England

    @virginmedia You have the worst possible customer services. I've been trying to get in touch with an agent to just cancel my contract and I've been waiting for three days!! The number that you've written in the website just keep taking you round in circles without putting you

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time

  • GoaterBilly Billy Goater (@GoaterBilly) reported from Strines, England

    @virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @virginmedia Never any perks for exisiting customers 🙄

  • CTB_ChristinaTB CTB Christina T Blaney (@CTB_ChristinaTB) reported from Oldham, England

    @virginmedia I just called that and it said there were no issues in my area?! So is it wrong or have they been fixed? Because it hasn't

  • courtneylambs Courtney 🌱 (@courtneylambs) reported from Salford, England

    @virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!

  • willhughes15 will hughes (@willhughes15) reported from Risley, England

    @twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.

  • twiddlemeister Давид Гора (@twiddlemeister) reported from Cheadle Hulme, England

    Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.

  • GoaterBilly Billy Goater (@GoaterBilly) reported from Strines, England

    @virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more

  • LovecloughKev Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England

    @sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..

  • Cityredandy Andrew Olive (@Cityredandy) reported from Boothstown, England

    @virginmedia It is now showing me what's available but will not allow me to sign in?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeWestwick LEE WESTWICK ❄️❄️ (@LeeWestwick) reported

    @virginmedia you know @QprShivvy has problems you are not fixing too

  • penticost_kathy kathy penticost (@penticost_kathy) reported

    @virginmedia I showed on photo it says unable to connect and I added the wifi network number (guess that’s the username) and the password but says virgin media unable to connect

  • willsagnew William Agnew (@willsagnew) reported

    @virginmedia is there any chance of your complaint team getting the finger out and contacting me. The broadband Isaias I have is shocking and a joke when trying to homeschool. Either get someone on the blower or I start emailing and annoying your CEO as that might be the only way

  • montgomery_rj Robbie Montgomery (@montgomery_rj) reported

    @virginmedia Yes, after more than three hours on the phone, me raising a complaint and calling a number of times to chase. However, after a further two hours on the phone this morning you are now saying my virgin mobile account might be cancelled because of the delay in your installation...

  • enchanted1966 Helen Stephanie (@enchanted1966) reported

    @virginmedia If you ask me what the problem is dont you think it's common courtesy to follow that up?

  • McCullochNick Nick McCulloch (@McCullochNick) reported

    @virginmedia Total Loss of Service was reported on Friday. And the agent tells of ongoing problems since 30th December! How long does it take for you to update your service status! 3 hours of call waits. Non responsive online chat. Tech appointment in 1 week! Tell us what the issue is please!

  • JamiePJones91 Jamie (@JamiePJones91) reported

    @virginmedia I’m wasting my money with your **** ******* internet

  • Brydo____ Brydo (@Brydo____) reported

    @PsychoboyUK @virginmedia already been resolved, looks like a wiring issue and if my speeds dont improve in the next 24 hours ill book an engineer visit online.

  • mrsranting Mrs Ranting (@mrsranting) reported

    @virginmedia our internet keeps dropping out but says no issues in our area & there doesn't seem to be anywhere to report faults when you say all is working fine. Have tried all the usual tricks to get it working.

  • hurricanehorton Michael Horton (@hurricanehorton) reported

    @virginmedia Is there a problem with Virgin in Croydon? I can't get onto the TV or the internet at all.