Virgin Media Outage Report in Whitefield, Borough of Bury, England

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Whitefield, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

City	Problem Type	Report Time
Manchester	Wi-fi	3 hours ago
Manchester	Wi-fi	15 hours ago
Manchester	Internet	2 days ago
Bolton	Internet	4 days ago
Manchester	Total Blackout	4 days ago
Manchester	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

• 
  Liz Tuite (@tuite_liz) reported 13 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Liz Tuite (@tuite_liz) reported 19 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Rach (legacy fan) (@Miniboom2) reported 19 minutes ago from Salford, England

  Ah @virginmedia with this up and down service today you are really spoiling us!

• 
  Liz Tuite (@tuite_liz) reported 21 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  Liz Tuite (@tuite_liz) reported 29 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 33 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 34 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 39 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Liz Tuite (@tuite_liz) reported 41 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Liz Tuite (@tuite_liz) reported 42 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported 43 minutes ago from Manchester, England

  @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 45 minutes ago from Sale, England

  @virginmedia Have you just stopped responding now? Having some system issues?

• 
  Paul Stockton (@pstock62) reported 52 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Gamepopper (@gamepopper) reported 54 minutes ago from Salford, England

  @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

• 
  Reece Jordan Doonan, RN (@Lerounxi) reported 55 minutes ago from Salford, England

  @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

• 
  Liz Tuite (@tuite_liz) reported 55 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 56 minutes ago from Bury, England

  @bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.

• 
  👽 (@bludav_andrew) reported 58 minutes ago from Manchester, England

  @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 59 minutes ago from Sale, England

  @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

• 
  Nadeem (@nadeem030986) reported 60 minutes ago from Rochdale, England

  @virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚫️⚪️⚫️Frank Williamson⚫️⚪️⚫️ (@few1971) reported 5 minutes ago

  @virginmedia can someone please help me

• 
  ⚫️⚪️⚫️Frank Williamson⚫️⚪️⚫️ (@few1971) reported 6 minutes ago

  @virginmedia morning I rang up at 8am this morning and was informed that you are super busy, who knew so many people wanted to leave VM, anyway 20 minutes in and I have spoken with someone and am now being transferred to someone else, all I want to do is cancel my contract

• 
  Mr Comic Book (@comicbookguy_UK) reported 9 minutes ago

  @ScottishSun why havent you mentioned the constant @virginmedia outages EVERY night at midnight this week? Subscribers up & down the nation losing all internet including the VM website going down yet Virgin refuse to acknowledge it! We're fed up with this!!

• 
  Dr Vicky Enne 🇪🇺 (@Beat_AMR_Bugs) reported 10 minutes ago

  @virginmedia last month I suddenly lost access to Netflix and despite many calls to customer services no one was able to restore it. I eventually cancelled and was promised a refund for the month of May on my next bill. However I have t received it. Can you please help ?

• 
  Jxdez (Look Pinned) (@ItsJxdez) reported 11 minutes ago

  .@virginmedia please fix your internet.

• 
  Jon Godwin (@Godwin9Jon) reported 12 minutes ago

  @virginmedia It asks me to pay for it. I have spoken to your staff dozens of times and VM don’t have the competence to sort it out. Look at the VM forum, there are LOTS of people with the same issue. Useless, why am I paying for something you are unable to provide?

• 
  Neil Finlayson (@neilfinlayson) reported 15 minutes ago from Edinburgh, Scotland

  @virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop

• 
  Kevin (@appccessible) reported 17 minutes ago

  @virginmedia Already done. It doesn't fix it. So on the previous question. Are you using @Oracle because @VodafoneUK do and they know all about this issue when customers leave and then return a few years later using the same email address.

• 
  Harj Sandhu (@OldSkoolSandhu) reported 20 minutes ago

  @virginmedia Hi there however your customer services agents and the reply confirms what I have said, this has been a joke for now 6 months. Can you escalate our complaint to the deadlock team. I will raise this to ofcom you have clearly broke the sales of good act and not attempted any offers

• 
  Res Rules (@ResRules) reported 21 minutes ago

  But can you call @virginmedia and help them out? Na! Rang 3 times to advise blockage cleared. Pre install team seem to have no path to construction team. Now street works is showing the road to be dug up next week even though it’s not needed. Delaying my install. #shambles