Virgin Media Outage Report in Whitefield, Borough of Bury, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Warrington, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
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Pablo Costa
(@pabsmanc89) reported
from
Manchester, England
@Virginmedia broadband down in Manchester
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Milk Monkey
(@killer_gorton10) reported
from
Manchester, England
@virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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ronnie beaver
(@parabull50) reported
from
Cheadle Hulme, England
@virginmedia disgusting service latest offer for new customers £16 cheaper than existing customers after 15 years time for a change I think very disappointed
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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Anna Robinson
(@Anna_Rob25) reported
from
Salford, England
Why is @virginmedia internet always down, paying for a service you can never use 🙄😤
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
The service page isn't working and I think my internet is down. @virginmedia
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BLACK MILK
(@blackmilkcereal) reported
from
Manchester, England
@vmbusiness can you answer your customer support phones please. Our phone line is down 📞
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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Abbey
(@abzster) reported
from
Manchester, England
@virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
@virginmedia down again ....but give it a few days ...I’ll get cut off for late payment 😔
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A.Y
(@BAWSE10) reported
from
Oldham, England
@virginmedia disgraceful- I am working from home and with no notice you are carrying out maintenance- because of you I have lost a day worth of money from work as no access to internet- disgusting company and have been poor since covid - bad customer service!
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dan higgin
(@higgin25) reported
from
Sale, England
@virginmedia why is your internet always going off? Also the worst device I’ve come across. Can’t wait to move
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
Hey @virginmedia so you’ve cut me off again on the first day my kids are back at school or is virgin media still down or is this just what you do? @richardbranson can you help? 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Green Dolphin
(@GreenDolphin14) reported
@seis_matters @virginmedia It’s cos they’re fed up of all the “report fault” emails they get when the service goes down, again!
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Mark
(@Mark13590502) reported
@virginmedia Hi Virgin, I’ve been trying to get through to someone that can help. My mother’s telephone line no longer works and she’s been unable to call anyone since Monday. She’s also vulnerable and we can’t get anyone at Virgin to sort this out. Could you please DM me
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ester83
(@Ester_Laura83) reported
@virginmedia If I run diagnostics via the website it says no issues detected. I called 4th June to be told because there was an area issue no diagnostics could be run until after 10th June when that should be fixed. I called today, the call handler apparently did some testing 2/
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Jay Inniss
(@JayInniss1) reported
@virginmedia I just had the most unhelpful call to your customer services as I am having issues and the website said replace hub #terribleservice Helen is the new Karen
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Tom Walsh
(@tomwalsh77) reported
@virginmedia Your customer support is shocking. 45 minutes I’ve been chatting with one of your agents to change my primary contact number and it’s still not done.
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Pro Brow Training Academy
(@VaneAlabaster) reported
@virginmedia It's well reported everyone in br2 has had the same problems day in day out for the last month. Where can I seek compensation for this?
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Una Bawn 💙
(@unabawn) reported
@virginmedia Then what is the point of this service? You really need to think about how you engage with people who are going through a traumatic experience. No one told me this last night!!!
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kape 74
(@kapeseven) reported
@jayrff @virginmedia Nothin can fix that now its probs ur area when my nan got the best wifi with everything she still had problems
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VeganForLife
(@OpFreedom316) reported
@virginmedia down in Birmingham, says approx 4pm, not acceptable for those working from home
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Catherine Walsh
(@cweditorial) reported
@virginmedia your customer service is SHAMEFUL. I recently closed my account and you sent me a cheque (in 2021!) that I can't pay in as I'm currently abroad. Kindly contact me to discuss, as your representative ended my phone call.