Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Salford, Sale, Bolton, Stockport, Oldham, Todmorden, Bacup, Warrington, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Altrincham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Tracey Cookson
(@cooki40) reported
from
Sale, England
@BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty
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The SkulkingLoafer
(@skulkinloafer) reported
from
Manchester, England
@virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?
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Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
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Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
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Dean
(@DeanPicko) reported
from
Warrington, England
Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week
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Andrea Colley
(@Andy666666) reported
from
Oldham, England
@virginmedia internet down again!! 🤨is there a problem in OL4-2SZ
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Jane
(@j_roddy) reported
from
Manchester, England
@virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Internet not working again!
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steve
(@steve1974YNWA) reported
@virginmedia I am a new customer and have lost all broadband connection? Not a great start can you advise please
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We've Made a Terrible Mistake
(@petwhaletooth) reported
@virginmedia I don't have a wired connection. But I can connect wirelessly to the router, but the router doesn't have access to internet. Cables all connected and an earlier diagnostic said there was an issue in the area but no more information. NE1
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We've Made a Terrible Mistake
(@petwhaletooth) reported
@virginmedia internet has been down for several hours, Newcastle City Centre. Been through diagnostics many times and says there's still an issue with my connection. Any idea when it'll be fixed? WFH and I have deadlines!
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Pip Cadman
(@pcadman) reported
@virginmedia Thanks for your reply; already spoke to a person from collections and he refused to help me - not a nice customer experience, I suggest you check the transcript, he was shocking - trying to get a ‘sale’ / some money off me rather than listening, delivering on your agreement
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Chris Knight
(@chrisknight_) reported
@virginmedia I have been waiting twelve days for a reply to my complaint, now I have a complaint about my complaint so if you could respond that would be great. I’ve been on the phone for 20 minutes already today explaining again to someone else about the situation! Very poor
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Fionna Gillan-Foy
(@Neesongirl) reported
@virginmedia It’s the HUB that’s wired that switches on and off so it doesn’t matter what devices are connected it’s the HUB that’s got the switching on and off issue . I can’t call I am in my office in Glasgow as I had no service this AM then I will be on a train so not calling and home 8
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Killie
(@KillieAndWean) reported
@virginmedia I wouldn't like to commit to a webchat as sadly my internet provider has cut us off and my mobile signal is somewhat sketchy at best. I can make time for a call after 6:30?
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Tanisha
(@Tanisha98246134) reported
Virgin Media hands down are scammers 🤮 How do you generate bills when I haven't even used it?! @virginmedia
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Hazel McLachlan
(@MclachlanHazel) reported
@VirginMedia Called on Sunday, on phone for an hour, told no managers work at the weekend, Richard (manager) would call me Monday. Monday came and went. Email today saying thanks for the chat today 26/4/22 and your complaint has been CLOSED. No call received. Disgusted!
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Michael
(@Ml19dy76) reported
@virginmedia I have everything sorted now, least I hope so, you will be losing a customer if it turns out it hasn't been. It was simply to sort out new contract and deal which turned into a farce of people either lying or not knowing the product and then another mess over a free sim card.