Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Diane Hilton-Wainwright
(@DianeHilton20) reported
from
Cheadle Hulme, England
@virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.
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Jen Hinds
(@JenHinds) reported
from
Warrington, England
@virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them
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Kieran
(@Gkieran3) reported
from
Ashton-under-Lyne, England
@virginmedia my internet is consistently going down on tuesday evenings. What is going on?
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good
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OldhamSte RL
(@OldhamSte) reported
from
Oldham, England
@virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
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Mark wright
(@wrightm716) reported
from
Urmston, England
Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.
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Victoria Harris
(@harris_group_uk) reported
from
Cheadle Hulme, England
@virginmedia It says no issues but the entire area has no Virgin Media.
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.
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OldhamSte RL
(@OldhamSte) reported
from
Oldham, England
@virginmedia Rang said senior tech will ring me back within 48hrs - this ain't getting resolved here is it! I'll speak to my Ombudsman as you've failed me from beginning with false info, billing service and connection speeds
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Thorne
(@AndyThorneMcr) reported
@virginmedia if we are not getting the service we are paying for will we get a reduction next month? Unlikely. Thankfully there is a new full fibre broadband coming to our area. Prepare to lose a lot of business in South Manchester
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BonaFideHiro 勇者 🇦🇺 | Sneak Energy
(@BonaFideHiro) reported
@virginmedia Please forgive me, but we have followed these instructions multiple times over the past few days and before & during a LIVE chat yesterday. I would simply like to update our ticket to explain there has been an extreme decline in service since yesterday as per your advice.
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Jade Bass 🧡
(@JadeBassy) reported
@virginmedia Oh look… another day another loss of service!!!!! This is disgraceful!
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michelle halford
(@shellbingo211) reported
@virginmedia That doesn't help me son whom has just come out of hospital and just want to play xbox and watch netflix
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Tim Deegan
(@timdeegan1) reported
@virginmedia My current issue can't be resolved by an engineer visiting my home. It can only be done by changing my settings remotely. They need to switch my landline over to my hub
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Mark Read
(@Team_Mark) reported
@virginmedia No updates in over 2 hours on the service status pages. What's the fault? It's taken out connectivity to our entire apartment complex. Lots of people working from home here tomorrow currently no idea if they can work tomorrow
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Playmaster
(@MikGee6) reported
Those Paedos at VIRGIN MEDIA never stop, how much pimping can a
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Yatin
(@yatin_suvagiya) reported
@virginmedia I have not internet connection at my home last 3 weeks, this weeks person came and reply to me, he can't fix the problem. And said within 24 hours other team will come and fix
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Tim Deegan
(@timdeegan1) reported
@virginmedia Now I've been on online help, and now on the phone, for 3 hours, trying to resolve an issue that should have been resolved last week
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Jules 💙
(@JuJulesberry) reported
@virginmedia iv already checked the service status,and it says no faults in area but then when doing further checks it says,you need to send out an engineer. earliest appointment tuesday 30th