Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/17/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Littleborough, Salford, Rossendale District, Bacup and Dukinfield.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021

  • JardineClifford Clifford Jardine (@JardineClifford) reported from Middleton, England

    @virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media

  • PammyVegas21 Pamela Lavell (@PammyVegas21) reported from Warrington, England

    @virginmedia I was going to go to a better provider but was assured that the price was guaranteed until May 2021. You have broken the terms of the contract AGAIN. How many mature citizens who aren’t as computer savvy get ripped off by you? How is this being allowed to happen? Shame on you

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room

  • Bolt100Wands boltonbwfc (@Bolt100Wands) reported from Bolton, England

    Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    @virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia TV/Broadband issues again! WN2

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    Any chance you can sort this picture issue out @virginmedia

  • emmawinstanley1 emma2511 (@emmawinstanley1) reported from Aspull, England

    @virginmedia finding it very difficult to get through to someone to discuss technical support please help

  • pete_vella Pete Vella (@pete_vella) reported from Salford, England

    @virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!

  • mallen_87 Matt Allen 🔶 (@mallen_87) reported from Horwich, England

    @virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?

  • Bolt100Wands boltonbwfc (@Bolt100Wands) reported from Bolton, England

    @virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky

  • Josh_Deegan Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    @virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    @virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    @virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.

  • JardineClifford Clifford Jardine (@JardineClifford) reported from Middleton, England

    @virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ELD_101 Emma D (@ELD_101) reported

    @papasombra @virginmedia We moved this year and just had to provide proof of new address to them, and they refunded it. They still raise the charge but they have a process to cancel it out basically.

  • bigbluewolf_ Chris (@bigbluewolf_) reported

    @virginmedia Is it possible to have a new remote for the 360 box sent to me? The current one has a problem with the OK button not working all the time.

  • jon_Oncecontent Jon (@jon_Oncecontent) reported

    @virginmedia hello?? Twitter not working like your phone lines?? I cannot believe the incompetence

  • JPWPhoenix John Wells (@JPWPhoenix) reported

    @virginmedia I recently got a Stream box but am unsure what I should do with my current subscriptions to Netflix and Disney+. I get the latter as part of my @o2 Pay Monthly contract. Do I need to cancel both services and then restart them on Stream? Please help!

  • justanotheralec Alec (@justanotheralec) reported

    And yet again @virginmedia has tv outage in SE9. Dreadful service #virginmediaoutagain

  • smileyjacko Jackie (@smileyjacko) reported

    @virginmedia you keep messaging me about leaving your service but I have a new volt contract with you. You better not be switching my services off by mistake

  • Richard94775984 RichardH (@Richard94775984) reported

    @virginmedia I’ve just experienced the worst customer service I’ve ever received from Virgin Media. I’ve been lied to and miss-sold and with no intention to make it right! And I’ve been with VM for 25 years. I’m just in shock. VM, you need to do the right thing for your customers

  • effiefenton Effie Fenton (@effiefenton) reported from Edinburgh, Scotland

    @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

  • Hainzamousprime Lee Haines-Rodgers (@Hainzamousprime) reported

    @VirginMediaIE Hello can you help me with my connection issues please? @virginmedia doesn't seem capable

  • Jmcquillan84 John McQuillan (@Jmcquillan84) reported

    @virginmedia Who can I speak to about getting my complaint escalated? You still haven't sent an envelope and your site won't let me order a new one. I'll just bin the router at this rate and I'm not paying the charge you've added to my account