Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Warrington, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Matt Allen 🔶
(@mallen_87) reported
from
Horwich, England
@virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky
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emma2511
(@emmawinstanley1) reported
from
Aspull, England
@virginmedia finding it very difficult to get through to someone to discuss technical support please help
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia TV/Broadband issues again! WN2
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
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Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
@virginmedia I was going to go to a better provider but was assured that the price was guaranteed until May 2021. You have broken the terms of the contract AGAIN. How many mature citizens who aren’t as computer savvy get ripped off by you? How is this being allowed to happen? Shame on you
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it
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Pete Vella
(@pete_vella) reported
from
Salford, England
@virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!
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Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Sturgess
(@ThomasSturgess3) reported
@virginmedia no Internet I'm margate. Website says no issues. Downdetector says I'm not the only one with an issue. Work from home, having to work at a friend's, not great in current times with covid. Terrible service
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Susan Riley
(@SuzaliSusan) reported
@virginmedia Ignore the 45 minute wait time, that was my friend trying to sort out her Virgin mobile issues
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Froot💀VSHOJO
(@LichVtuber) reported
@dyarikku @virginmedia It took me a whole month to try to fix my internet issues with VM and they didn’t even end up solving it in the end :/ The only thing that worked was getting a 50 ft Ethernet cable running through my home
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Optimise
(@shyamlaxman) reported
@virgin media last thing you want during Xmas when kids are at home … internet , TV down for hours … after paying through the nose
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Martin Hobbs
(@martinhobbs69) reported
@Jackd_cpfc @virginmedia I have the same issue! I assume your in Margate! I’m in CT93! There is a Facebook post of the broadstairs group saying the whole of Thanet is out! I have spoken too three people at virgin today and they have all told me there is no network issues in my area and it’s just me!
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Tiger Printz
(@TigerPrintz) reported
@virginmedia No, but there’s a lot of people on down detector all saying the same
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Missy💞
(@MissVersaceX) reported
@virginmedia It never does, it just repeats the same message the whole year round. It’s so frustrating especially when WFH
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Kirana Yonome🐾🧂EN Vtuber (waiting for rig)
(@Kirana_Yonome) reported
@dyarikku @LichVtuber @virginmedia I use sky which is actually garbage, but virgin media at my mums house is so good
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Iris👁️🌿
(@_tempest613) reported
@dyarikku @virginmedia I just looked it up and apparently the customer service number should be 03454541111. Hope it helps
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Thomas Sturgess
(@ThomasSturgess3) reported
@virginmedia Yes it's completely down, no tv or Internet. Seems I'm not the only one having the issue in my area