Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rochdale, Oldham, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Altrincham, Sale and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Rochdale |
Internet | |
| Manchester |
Internet | |
| Rochdale |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia Yes no it’s not listed reset box and checked connections and still down
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
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Yoni Weisberg
(@yoniweisberg) reported
from
Urmston, England
@SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.
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Phillip Columbine
(@philcolli72) reported
from
Salford, England
@virginmedia absolutely ******* terrible service. Contract ran out. Customer service agents are not helpful in the slightest. Saving nearly £50 with sky. And when u don’t turn up to take out the boxes u actually have the nerve to ask me to post them back to you. #whataloadofshit
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what the F is going on again with the bloody broadband 4 days after the last time it went down so much for a stable reliable service 😡😡😡
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Jon Samuel
(@djleumas) reported
from
Urmston, England
@virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call
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Ash Kapriyelov 🎮🦄🌈
(@ash_kaprielov) reported
from
Salford, England
@virginmedia I was on hold for over 45 mins just now. Had to hang up.
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Jayne Brindley
(@dizzys_girl) reported
from
Stockport, England
@virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off
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ponddonkey
(@ponddonkey) reported
from
Ashton-under-Lyne, England
@virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
@emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠
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Ana Stewart
(@withloveanax) reported
from
Sale, England
@virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
No data on my phone and ******* @virginmedia internet has been down all morning 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gerard O'Reilly
(@GerardOReilly) reported
@virginmedia It seems better today, but I'm still annoyed that I didn't get any of the up to three WiFi boosters when I upgraded recently. I rang and spent ages on the phone then they said I had to go through an assessment to confirm I needed them!! Had no time then so still waiting to fix
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Charlotte Lawrance
(@cizzim) reported
@virginmedia It’s saying there are no issues in the area. Only when I do a check on my broadband does it say it’s an intermittent local signal problem. Wifi has not worked at all now since yesterday.
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Jason C Daniels
(@JasonCDaniels) reported
@KoitsuShima @BenNewbon @virginmedia Huh. I guess I always assumed Ben was in the USA. Bad me. So Ben, are you in the USA?
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Rachel
(@rachee_lou) reported
I was with @SkyUK broadband for 5 years and never had an issue, now we've moved house I switched to @virginmedia and the WiFi drops at least monthly 😡
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✿ ☻
(@snorkfr0ken) reported
@rossisacoolguy @virginmedia I switched to BT from EE in January, it took ages and had so many issues before it finally stopped working. Turns out they had me under two separate accounts: one where I was paying for nothing and another one connected to my flat that was cut off. Absolute joke.
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LukeTrainPlanes
(@LukeTrainPlanes) reported
@virginmedia Any update? it seems im not the only person with this issue on the 360 box
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Wullie
(@williamwatp) reported
@virginmedia you lot want to take a look at yourselves!!! Switching me from virgin to o2 to take first direct debit on 30th?? Day before payday?? And, spelt details wrong creating credit reference problems?!! You are the problem!!!! Sort this out!!!!
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Rick Sacrop. 🇬🇧 🏴🥋🎸🎹 🏉🇺🇦
(@RickSacrop) reported
@shanghaiave It's scandalous. You can go online and get a subscription with the flash of a credit card. Try to cancel and they just frustrate the whole process. I started at 2.30 lunch time. At 11pm, having got no where they told me everyone had now gone home. Stay clear of @virginmedia
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Rachel
(@rachee_lou) reported
@virginmedia hello can someone DM me I'm having recurring issues with my router, it drops the WiFi and when I restart it it works. It shouldn't be unstable. Please can you replace it?
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Anubhav Rana
(@Anubhav35580718) reported
@virginmedia Absolutely nothing, they keep on saying that we are looking into this, I will call to cancel the contract tomorrow, enough