Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 03/18/2025 13:05

March 18: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Manchester, Salford, Bolton, Sale, Rochdale, Oldham, Bury, Stockport, Rossendale District, Cheadle and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Internet
United KingdomManchester E-mail
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but even that seems impossible

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia not used my package for 4 weeks. You said you would send someone out to reconnect, which never happened, you keep passing me to different departments. you still have the cheek to send me a bill. Still waiting for the free return package to send your equipment back

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.

  • davideyres David Eyres (@davideyres) reported from Oldham, England

    More @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    @virginmedia So why hang up? What was the purpose of the call?

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but when that seems impossible

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here

  • AnianaAbrudan @AniAna98722504 (@AnianaAbrudan) reported from Urmston, England

    @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia Chatting to your customer service team, she blaming me for disconnecting the chat but it’s you lot

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.

  • NJWesthead NJW (@NJWesthead) reported from Rawtenstall, England

    @virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.

  • Justnick752 Nick-crack-a-way-Nick-crack-away (@Justnick752) reported from Manchester, England

    @virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ITVCharlieP ITV - Charlie Powell (@ITVCharlieP) reported

    @virginmedia Nooooo... never have been and happy with our service at the moment, thanks.

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, England

    Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

  • NiallTaylor Niall (@NiallTaylor) reported

    @virginmedia I’ve already done the text thing, it’s the second time I’ve tried to use the system and got absolutely nowhere. I shouldn’t have to chase you in order to get the service I pay a lot of money for. It’s ridiculous, and I will be filling a complaint.

  • CarrieNix0n Caroline Nixon (@CarrieNix0n) reported

    @virginmedia It’s connected via an Ethernet cable to the hub. And no issues showing in settings.

  • mizan215 Mizan Sheikh (@mizan215) reported

    @Thecarmagdriver @virginmedia Internet providers need to be held more accountable to their quality of service

  • lullyleela lisa sammut (@lullyleela) reported

    @NatalieMcCoy92 @virginmedia Same problem here. Utterly disgusting. They want extra money for me to have internet upstairs. I'm raging 😡😡😡

  • Monika56157860 Monika Tomas (@Monika56157860) reported

    @virginmedia Which option do I choose? The advisors I spoke to were unable to tell me who is the best person to solve this issue as they had no clue.

  • lorrain45314038 lorraine (@lorrain45314038) reported

    @virginmedia Thank you same response as had on phone and on line no actual verbal communication as when an engineer is fixing the issue or proper update

  • jon20042012 Jon (@jon20042012) reported

    @virginmedia Noooo that text service is as bad as the CS (phone) at least I'm talking to a human on twitter & the responses are quick. Your colleague suggested a super hub 3 will help & is a free upgrade. Can't you just look into that further. I pay £150 a month, poor WiFi isn't ideal

  • bladesrallyteam Bladesrallyteam (@bladesrallyteam) reported

    @virginmedia No the latency existed before the Eero system and still continues after its installation it was bought on advice from your engineer who has been the only honest one to admit issues with the Hub3 and the Puma Chipset when put under pressure with smart equipment well documented