Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 12/19/2025 19:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Warrington, Oldham, Altrincham, Sale, Todmorden and Rochdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester TV
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • OldhamBradd Bradley Smith (@OldhamBradd) reported from Oldham, England

    Problems with @virginmedia anyone? #Manchester

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia And while you are at it I said five times to him that I get premier sports in package...he confirmed yes five times. Get e mail confirmation today, it's been taken off my package. Lied too again! Complaint address please as I want copy of my telephone call as proof!

  • johncoxonmedia John E. Coxon (@johncoxonmedia) reported from Salford, England

    @CllrJWarmisham @virginmedia Customer service has gone out the window since they were taken over. Totally complacent and purely profit led. Nightmare trying to get to speak to anyone too.

  • harness68 harness68 (@harness68) reported from Oldham, England

    @virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia You asked for the account number and my name...... when they didn't match you didn't ask the question? So I can pay a bill each month make changes etc but not cancel it ..... OK I'm ending this conversation as it is completely pointless and a further waste of my time!!

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia If we had been told at 11am the facts!! We could have avoided hrs on hold and waiting for customer advisors to return from breaks to tell us they also couldn't deal with the issue and cancel the services either!! #virginmedia needs a shake up of customer services

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @skytv what packages are you offering that can beat @virginmedia "maxit" package due to them having shocking customer servixe and charging £49.95 for a software update!!

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    @virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....

  • OldhamBradd Bradley Smith (@OldhamBradd) reported from Oldham, England

    @SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin

  • MaksymMarcial AdoptiveCuban (@MaksymMarcial) reported from Oldham, England

    @stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.

  • GodHesHard2 Matt Goddard (@GodHesHard2) reported from Stockport, England

    @virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?

  • ButterscotchDe6 Butterscotch But Christmas ❄ 🏳️‍⚧️ (@ButterscotchDe6) reported from Salford, England

    @virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Manchester, England

    @virginmedia I was told that if I have 3 technical issues in 30 DAYS that I could leave without penalty. I currently have a 14 day cooling off period. I'll be checking the small print (App N I believe) VERY carefully.

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • katte5_ kat (@katte5_) reported

    @FunnyButterfree my ******* internet is slow as **** today guess thats what i get for choosing virgin media or living in the UK

  • pmcpface Peter (@pmcpface) reported

    @virginmedia By the way, the only reason you are responding, is because I went to Virgin Hep. I messaged this account 7 hours ago. VERY poor customer service.

  • DonJonesy1 Adam Jones (@DonJonesy1) reported

    @virginmedia @whippletom Given he's a @virginmedia customer, I'm going to go with "yes"

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @virginmedia They never mentioned about sending Engineer. They said everything is fine from virgin media side. They said sometime electronic device at home interfering with wifi or they said something outside my house interfering with wifi. They just said something and become argumentative

  • NHartstone Nina Hartstone 🕯💙🇪🇺💛😻 (@NHartstone) reported

    @virginmedia I have been on hold for 2 hours now and you have cut me off without speaking to me. All this to try and resolve your error. Is this the sort of service I can expect from your company? Seriously?

  • AlistairHaimes Alistair Haimes (@AlistairHaimes) reported

    @richardvadon @whippletom @virginmedia Ditto. Mesh network.

  • immihepburn immi (@immihepburn) reported

    @virginmedia broadband isn’t working properly even after upgrading. Was told we had too many devices, staff member noted all the devices+3/4 of them were not devices that were ours/in use. Asked to speak to a manager after him being rude and he hung up. Need to sort within 14day grace period

  • therichharris Richard Harris (@therichharris) reported

    @virginmedia Why don’t you answer any tweets. Awful customer service. @richardbranson should be ashamed.

  • lizbug40 Liz Powell (@lizbug40) reported

    @virginmedia @lizward64 Please tell me how to make a complaint... so far I have sent to two email address and neither has responded... you have left us without service whilst costing us money and feel you at least owe us an explanation for your appalling service !!!

  • UnicornGamingUK Unicorn Gaming 🏳️‍🌈 (@UnicornGamingUK) reported

    @virginmedia Shamefully doesn’t get over the issue of not being able to sign in 🙃