Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 11/20/2025 07:20

November 20: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, Manchester, Rochdale, Stockport, Oldham, Hyde, Sale, Salford, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomWarrington Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomRochdale Internet
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor

  • DavidWildJnr David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.

  • R_to_the_D The Mad Hatter (@R_to_the_D) reported from Hindley, England

    @virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Oldham, England

    @virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦

  • euanah Euan Henderson (@euanah) reported from Sale, England

    @virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    Anyone else having issues with @virginmedia ? Last night and this morning still not working

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards

  • missdepotts Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    @virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?

  • shazzawarrior18 Sharon Wilmot (@shazzawarrior18) reported from Bolton, England

    @virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service

  • 19865b #GlazersOut (@19865b) reported from Manchester, England

    @zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia That's not my query. It's the ridiculous scripted reply by letter to my complaint. Going to ombudsman as that is not how you handle a complaint. Sky will have a new customer when my contract is up!

  • iamnickjh Nick (@iamnickjh) reported from Manchester, England

    @virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.

  • DavidWildJnr David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.

  • ph08_jay Jason (@ph08_jay) reported from Oldham, England

    @virginmedia is there an issue on your side with no subtitles on any #skymovie channels? Been like this for a few days now 😭

  • MatthewApps2 Matthew Apps (@MatthewApps2) reported from Salford, England

    @v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!

  • sallyshaw5 Sally Shaw 🐝🐝 (@sallyshaw5) reported from Stockport, England

    Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gffcontwitch OFFICIAL GFFCONTWITCH 🇬🇧 Farming plays G.S.P (@gffcontwitch) reported

    @virginmedia No but I reported it to them and they can help, that's why they are called @ofcom

  • kelly1latorre Kelly Ward ( was Collins ) (@kelly1latorre) reported

    Word of warning when a sales person rings you from virgin media just hang up !!!!

  • EMJP1981 EMJP 3:16 (@EMJP1981) reported

    @CapelLofft I have Virgin Media and their customer service is appallingly bad.

  • gffcontwitch OFFICIAL GFFCONTWITCH 🇬🇧 Farming plays G.S.P (@gffcontwitch) reported

    @virginmedia I wasn't wanting ofcom to help me reduce my internet package, I wanted help in seeking where I stand in reporting virgin media as a company for ripping off customers

  • JanetteSykes10 Janette Sykes (@JanetteSykes10) reported

    @virginmedia Am I just going to get through to customer services again? I've just proved this doesn't work!!!

  • IMD1993 🌼🌻🌷 (@IMD1993) reported

    @virginmedia internet has been down all day now in Charlton, SE London (the whole street is complaining). Any idea when it will be back and working?

  • chivers_simone Simone Collins (@chivers_simone) reported

    @virginmedia @virginmedia botched up house move. No services for over 10 days. Daily phone calls. Same question asked different answers, with broken promises. Sent a bill twice times my monthly payments. Promised an updated email. Still waiting 4 hours later for the email. #shocking

  • beccieee77 Becci Wells (@beccieee77) reported

    @virginmedia 18.50pm till 21.09pm spent on what's app Wednesday I didn't have time today to spend that long to be told noone can help . Please call me at 5.05pm this evening.

  • shanthomas02 ackleybridge (@shanthomas02) reported

    @virginmedia #virginmediadown do you mind sorting out your WiFi? Days it's been down now I have uni assignments due in and I'm not able to complete them due to 'no Internet connection' when I'm connected starting to piss me off now

  • whodatdog98 whodatdog98 (@whodatdog98) reported

    @virginmedia I tried calling only to be told my password was incorrect by the operator (it wasnt) and then the call cut out for no reason. Tried messaging over chat and was told construction work is required. Just don't really think its good enough 24 hours before install.