Virgin Media Outage Report in Whitefield, Borough of Bury, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Bolton, Oldham, Manchester, Rochdale, Stockport, Littleborough, Salford, Rossendale District, Bacup, Dukinfield, Hyde, Irlam, Altrincham and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Wi-fi | |
| Bolton |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Rochdale |
Wi-fi | |
| Stockport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
-
Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
Warrington, England
@ThirdUncle2 @virginmedia Exactly the same happened to me just, even had one of the call centre staff say I would've get a dead line when I told her I definitely will. She still transferred me down a dead line. Got told that changing provider isn't a good enough excuse to leave. Its my choice! 😡
-
Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
-
Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
-
Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
-
Joe
(@JoeHolmes1994) reported
from
Bolton, England
@virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********
-
Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
Warrington, England
@virginmedia are your call centre staff ***************? Ones just been an idiot to me sounded like he couldn't be arsed while ones just sent me down a line that rings out constantly for 20 minutes. Both asked me different security questions and one flat out refused
-
Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
@virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI
-
Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.
-
Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
-
Tracy Dewhurst
(@TracyDewhurst) reported
from
Ashton-under-Lyne, England
@virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.
-
Harold Farnworth
(@FarnworthHarold) reported
from
Hindley, England
@virginmedia what a waste of time promised refund for 3 days no internet or tv .no refund then put bill up customer service a joke over 1 hour to get through
-
Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hey @virginmedia why is my WiFi not working?!
-
Alex Fusco
(@MrsFrisk) reported
from
Manchester, England
@virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions
-
Paul
(@Paul7Law) reported
from
Manchester, England
YouTube... Why you no work. #virginmedia issues?
-
Nick Poynton
(@reg14reg) reported
from
Bolton, England
Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.
-
john slater
(@johnslater613) reported
from
Manchester, England
@virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???
-
John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media
-
Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
Warrington, England
@ThirdUncle2 @virginmedia I probably would have given them the benefit of the doubt and stayed on when moving house but they can **** off. Hope you have better luck next time 👍
-
Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
Warrington, England
@ThirdUncle2 @virginmedia That's mental, the options for the departments don't make sense either. To change your package, moving home or thinking of leaving us press 4.I press 4,how can I help you, thinking of leaving you, we can't do that here we will have to transfer you to another department.**** off
-
John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve
(@Jinx_Cee) reported
@virginmedia Even though the complaint was also about how customer services was not doing anything the resolution was contact customer services. Its become comical other resolution was advice given????
-
Kay Etherington# Proud European
(@etherkay) reported
@virginmedia in the middle of an online workshop I was running for 80 people my broadband went down. Called @virginmedia automated message says it will be down all day, with no notice at all.... people are working from home in a pandemic... we need to know these things...
-
Kamiioo
(@Kami2k10) reported
@virginmedia @virginhelp No you can't its been on going for a year or more nothing seems to be resolved the customer service is atrocious #NoWifi
-
Jaime
(@Jaime37017110) reported
@virginmedia I'm waiting for a response from your customer relations team as your agent on Monday put my cancellation through on the 17th of May, meaning i was mid contract and I had to pay an early cancellation fee... but I had actually to cancel on the 7th April within my 30 days notice.
-
Steve
(@Jinx_Cee) reported
@virginmedia Given up calling customer services done that nearly every day for last 12 weeks and still in the same position I was 12 weeks ago. Only difference I'm now nearly £400 less in bank account for the privilege
-
Adam Bowles
(@AdTheGeek) reported
@virginmedia And spend even more time trying to sort a problem that I'm continuing to pay for? I'm good thanks. Checking my call history, over the past 12 months I've spent over 12 hours on the phone to Virgin. Why is it on me, the paying customer, to investigate and dedicate so much time?
-
Pete Sullivan
(@BalearicLion) reported
@virginmedia You customer service on mobiles is a joke, was promised a manager would call within 2 hours twice yesterday, still waiting and also told you no longer have a retentions department.
-
Ben Davies
(@bennydvillan) reported
@virginmedia your customer services is the shitist thing I have ever seen in my whole life
-
Sarra
(@sjg_001) reported
So #o2 are merging with @virginmedia o2 customers will be jumping ship ! Virgin is over priced for a start with zero customer service
-
Anne-Marie *****
(@bOrgCastAMO) reported
Anyone else having issues with @virginmedia in Welling/Bexleyheath? I can’t log on to work!