Virgin Media Outage Report in Whitefield, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Bolton, Warrington, Salford, Stockport, Oldham, Altrincham, Sale, Todmorden, Bacup, Rochdale and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Dukinfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Martin Smith
(@msmithuk22) reported
from
Warrington, England
Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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SocialiteAppetite 🌹
(@ThatPavaldo) reported
from
Bury, England
@JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia No, unfortunately your team were really unhelpful so I don’t know what the issue is. A callback was needed because the BB is not working & your staff couldn’t help me any further so promised me callback to either resolve it or cancel the account
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ADAM @ independent media wolves
(@AdamConlon10) reported
from
Middleton, England
@BTSportBoxing and @virginmedia sort your dam sound problem otherwise I will be demanding a refund on my box office charge!! #FuryWilder2
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Public Announcement: STAY AWAY FROM @virginmedia , they ALWAYS give you the wrong information, the attitude SUCKS. I’m done. @sky I’m coming home
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the type of service you give, trash, what advise are you going to give me, unplug router 30 secs, 👎 open ports👎 none of your advise works, , no point,
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia please can someone get in touch re new installation and BB not working, was promised a call back on Saturday & Sunday but it’s not happened. If it can’t be activated I’m happy to go to another supplier but also need to speak to you to cancel
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Lisa Shaw
(@littlelegs0829) reported
from
Stockport, England
@owensherratt @virginmedia I left these for that reason... being so slow or not having any Service for days... I ended up going with Now Tv !!
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia CW I give up 🤯 I’m happy with the install date they’ve given. The issue is the service, repeat calls and failed promised along with the 143mins calls to you along with an hour on webchat. Erik tells me the charges for calling are my fault as free from virgin but line not active.
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Craig Cooke
(@storm_imaging) reported
from
Bolton, England
Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩
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Debbie Grimshaw 🐝
(@DebbieG_EA) reported
from
Ashton-under-Lyne, England
@virginmedia Thank you appears there is a TV services issue being fixed at the moment estimated to be resolved by 16:00 Hope so, can't have anything spoil my viewing of @CallTheMidwife1 season finale this weekend
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia Because the install date has only been set today. Because your call queues are lengthy & when you get through to someone they don’t know what the issue is so hang up or transfer you elsewhere. I’ve not just called for a chat.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Gaming is a joke, so called superfast, I played 1 game tonight, backed out of all others turned Xbox off totally waste of time but, every night every game you are crap mate @virginmedia total shite always have been I can't even get a signal upstairs.
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pɹɐɥɔıᴚ 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
When Virgin Media replies quicker and is actively trying to help the #Fifa20 player base whilst @EAFIFADirect @EASPORTSFIFA haven't done a thing about it yet... #EASPORTSFIFA20 #easportsfifa #fifadown
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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Ian Anderson Gray 🚀#SMMW20
(@iagdotme) reported
from
Cheadle Hulme, England
@virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.
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Neil Stanley
(@neilrstanley) reported
from
Warrington, England
@virginmedia Not sure I can replicate problem now I’m successfully logged into the app.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josie Madoc 🔶🇪🇺💞
(@JoboMa) reported
What am I supposed to do @virginmedia when the wifi has been down for nearly 24 hours?? End of year exams coming up and neither child is able to use online programmes to revise Shocking service FYI @reekiemad11
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Lee
(@Leewfc09) reported
@virginmedia I can’t get my thinking cap on as my head is fried from the appalling customer service I’ve received last few weeks. I’ve logged a formal complaint and no one ever calls directly. I’ll be in touch very soon with @Ofcom if I don’t hear anything back
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Richard Francis
(@rich186) reported
@virginmedia Hi there. I’m still trying to cancel my account. The last thing I heard was them offering me an alternate package for the 3rd time.
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Scott Bennett - Great Scott! - Tour 2022
(@scottbcomedyuk) reported
@virginmedia Already spoke to them thanks. Been through the trouble shooting. It's affecting everyone with a mobile signal on this street. Having to use Wifi calling. As soon as I'm out of this postcode it works fine. This needs to be escalated to the signal and mast people you have.
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TiredOfAllThis
(@stevebananer) reported
Hello @virginmedia please explain why my latest bill tells me *I* have changed my TV service when I've made no contact with you and it seems to be a change *YOU* have made to my package? This better not constitute a new contract impacting on my right to leave.
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Alex Williams
(@Belasaz_) reported
@virginmedia They told me that the engineers would fix the fault on the 3rd June so I'm not holding out any hope.
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Annie Boer
(@Annigje300985) reported
@virginmedia 3/2 wrong. They even tried to sell me a new package which I was upset about because I am not looking for an upgrade, specially if the ROUTER/MODEM isnt replaced! That does not make any sense! Please help us?
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Rory Pope
(@FlairRory) reported
@virginmedia Instead of doing competitions anychance of someone contacting me regarding my complaint and staying on the line for longer than 6 seconds 🤔.
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Javi Manzano
(@_jgasteiz) reported
Hey @virginmedia, I need to cancel my broadband with you, but it seems like the only way of doing it by calling by phone. Do you have any online chat I could use instead? Or maybe by email? Thanks.
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Tom Barnsbury
(@tom_puter) reported
@jasongorman @virginmedia Had similar experience with VM in SE London in 2017. Worst broadband I've had. I ended up running test every 15 mins on a Pi and logging to a spreadsheet. Discovered that we only had connectivity for ~50% of every day. Worst bit was they fought aggressively to keep the contract.