Virgin Media Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Rochdale, Salford, Stockport, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Warrington |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Matt D
(@nmb340) reported
from
Manchester, England
And its dropped yet again. Once more and I shall cancel my direct debit. No point in paying @virginmedia for a service they appear unable to provide!
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Liv
(@OliviaJade1992) reported
from
Manchester, England
@aliciaduffyx @virginmedia I’m fuming Leesh how ******** could they do that to me 😭😭😭😭😭 having a nervy b 🤪🤪
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia Issues in WA15 - hub rebooted but still no internet services ....
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Huw Matthews
(@HuwMatthews1) reported
from
Salford, England
@virginmedia Still no response and no internet connection. Cannot get though to your call centre either. We have been paying for a service we are not receiving for weeks. Please respond ASAP.
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susan booth
(@suziplumbo) reported
from
Manchester, England
@mullsymcfc @owensherratt @jayblue1970 Wait till McDonald’s open 2 hrs they where queuing makes me wish I was in the middle of nowhere with no virgin media signal
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia no WiFi AGAIN I expect a reduction in your monthly bill as I am paying for a service that cannot be used Please dm me to request a refund
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Parents were told the issue would be fixed in 72 hours however now saying there is no one available despite the fact they are vulnerable.
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Ryan Jackson
(@RyanJackson____) reported
from
Ashton-under-Lyne, England
@WHU_Jamboo @VodexGaming @virginmedia Actually a piss take this shit 😂😂 deffo gonna try n convince my dad to get rid of them 😂 have them for My phone & WiFi and it’s actually embarrassing how shite they are
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Gary Gittings
(@Gittings_1) reported
from
Manchester, England
@virginmedia the worst company to try and get through to, I have spent 2 days and still unsuccessful!!! What a joke 😡😡
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Lawrence
(@lawrencewarde1) reported
from
Manchester, England
@virginmedia fix your ******* shit #virginbroadband
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Stephen Morris 🏴
(@SteMorris) reported
from
Manchester, England
What was going to be a busy day just ground to a halt. @virginmedia down, no internet, no phone, & no TV.
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georgia
(@wydgeorgia_) reported
from
Manchester, England
Virgin media I have research to do now isn’t the time for your broadband to be broken down I am a third year uni student x
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Nono Knight
(@mak_nono) reported
from
Salford, England
@onioncityblues @Arlandria_II Easy tiger! We would never do that!!! But the virgin media t**t who decided to overtake us whilst my arm was up to turn right would do well with a little stay behind bars.
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
.@virginmedia 6 days after I raised this & commitments from 3 different reps, no one has fixed this issue or got back to me. My elderly, vulnerable parents remain without a landline or internet because of YOUR error. Your inaction is making a bad situation terrifying for them.
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia trying to work from home while having a really bad WiFi connection, but paying for super fast broadband is not helpful website states no issues in my area I beg to differ not good for working feom@home please check why it’s bad
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia 3 days after raising your lack of response after cutting off services 3 weeks ago to my at-risk parents, no one has yet confirmed when you will fix YOUR error. Unfulfilled commitments to resolve from your team. Exceptionally bad customer service experience.
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Thank you for picking this up. It is a horrid time to hear how scared my parents have been feeling with a landline or the internet.
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06-Years
(@MarkAnthonyWood) reported
from
Oldham, England
@virginmedia looks like your issue is back , your service is becoming a joke at best . 3 times in last 2hours it’s dropped and the wireless hub not emitting anymore . Crap
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Therese Costello
(@ThereseCost1969) reported
from
Ashton-under-Lyne, England
@virginmedia yet again I have no service estimated repair tomorrow! Absolutely shocking service looking to change provider now. Would never ever recommend Virgin to anyone. It’s the 8th time in 3 weeks we have lost all service and I pay for top speed it’s simply not good enough!!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Broadley
(@JohnBroadley1) reported
@virginmedia This is not the reason. I type quickly. I wrote the same complaint twice so not the issue. I give up.
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#FreeThoseInNeed
(@aysha_happy1) reported
@virginmedia Luckily you're engineers are only gonna be 48 hours then aren't they so you don't have to compensate since you don't go over 48 hours what do you care that people have jobs and cannot be at work due to ****** service for 2 days.
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scott sergison
(@sergi15) reported
@virginmedia So the system is having difficulties upgrading to 360. This has going on for around 6 weeks. Lots of calls. Engineer visit and new set top box. Handler said that it should upgrade at midnight tonight. I was being offered compensation and when I turned down the first offer the
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Mrs C.
(@spanielmummy) reported
@TalkTalk I am a Talk Talk customer. You sent me a Text this afternoon to let me know Virgin Media are doing Planned works in my area Fri 7 & Sat 8 Oct. You say my services will be disrupted. Why as I am not a Virgin customer.
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J Stuart Ridyard
(@JStuartRidyard) reported
@virginmedia I've tried every single one of those options. No one has any idea what to do next. I still can't log into my virgin account, your 2nd tier support never reply, so HOW DOES THIS GET ESCALATED? I guess it's OFCOM next if there is literally no escalation method?
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Justin Barker
(@JustinBarker77) reported
@virginmedia I checked and it's now saying both, so I'm potentially without internet 9-3 on both 6th and 7th? Is it a guaranteed outage, or just a risk during that window?
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Adaz
(@NotAdaz) reported
@virginmedia Ridiculous, we switched from TalkTalk to Virgin Media only to be disappointed, second time the wifi has gone down; I have college work due and I can’t complete anything because of the service, I tried calling only to be told no one is available.
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Col
(@TicTocCol) reported
@virginmedia Yeah, confirms that TV and Broadband are down - but really keen to know when it’s expected back, because I use Broadband for wifi calling due to no cell signal and, obviously - all things internet, so I’m a little stuck right now.
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Catherine Varley
(@catvarley) reported
@virginmedia It has nothing to do with that, please look into CS2200 errors and stop using stock answers. I have already spent hours on the phone but they don’t seem to know what it is either. There’s plenty on Google if any of you could be arsed looking… 🙄
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Chris Addams
(@Mr_Chris_Addams) reported
@virginmedia You don’t seem to understand. I am using these methods of contact, and no one is providing me with an update on why I’ve had intermittent issues for months, and now have no service at all since Saturday. When will it be fixed.