Virgin Media Outage Report in Whitefield, Borough of Bury, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Whitefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Whitefield, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Bolton, Manchester, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport
|
Internet | 2 hours ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 6 days ago |
|
Manchester
|
Internet | 6 days ago |
|
Bolton
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Shaun (@shaunbentley) reported from Atherton, England@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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Ed (@pedal_pushin_ed) reported from Manchester, England@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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stacey mcnulty (@sjmcnulty1981) reported from Ashton-under-Lyne, England@virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy
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independent media wolves Manchester (@adamconlon2013) reported from Middleton, England@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
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BBird (@bizzarebird) reported from Bolton, England@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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independent media wolves Manchester (@adamconlon2013) reported from Middleton, England@virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation
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Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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Mike Astro Mckenna (@MikeM0309) reported from Salford, England@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
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Aftab (@Aftab147) reported from Rochdale, England@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia Ah so now you’ve acknowledged there’s an issue in the area with a fix ETA of nearly 3am. So no broadband all evening. This happened last week too. This isn’t acceptable service levels.
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia I don’t have a landline or a Virgin phone, I don’t want to rack up a huge phonebill calling you to sort out an issue on your side. I’ve now performed a factory reset and still not working. So I’ve ran the broadband test from my Virgin Media page and it says the equipment is off.
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independent media wolves Manchester (@adamconlon2013) reported from Middleton, EnglandWiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
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harness68 (@harness68) reported from Oldham, England@virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service
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Aftab (@Aftab147) reported from Rochdale, England@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia That’s not the point, I don’t want credit. I want a reliable service. And this isn’t reliable. My 4G service on my phone is more reliable than my home broadband. That’s not good.
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Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia And another issue. Must be that time of the year when I seem to have numerous problems in a short time span. Now it’s saying incorrect password when trying to join the WiFi network (password hasn’t changed), or it’ll say there’s a connection problem to internet and a red button.
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James Marshall (@jameze1992) reported from Oldham, England@virginmedia is down again. Literally on the phone every day now
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James Marshall (@jameze1992) reported from Oldham, England@virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Andrews (@MartinA57829461) reported@virginmedia email down. What's happening please.
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Alavi Quraishi (@A14VYS) reported@virginmedia @virginmedialife So I continue on the Virgin Media merry go round. The shocking promises and lies from cheap offshore call centers. Today I have spent 4 hours on the phone from Retentions > Support > Customer Services. Each making broken promises along the way.. :-(
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Dave Hampson (@diablik_uk) reported@virginmedia @BeefyBlueBanana This link doesn't work.
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Ruth Buchanan (@ruthwareing) reported@virginmedia Wifi - regardless though, my work laptop can remain connected to work vpn when tethered to my 4g mobile but consistently drops off when on my broadband WiFi so there is definitely an issue here
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JP (@lizzybennett21) reported@virginmedia There is nothing wrong with the Hub - I’m using my IPad and the broadband is fine - the TIVo box is worked via WiFi -the TIVo box is making a horrible sound that it never has before! I know the difference between the 2 Also what link - u haven’t attached anything? #StayConnected
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Naresh Solanki (@nspcplumber) reported@virginmedia Wed eve operator told me that there was outage in my area and hence no engineer visit, was lie, as I checked on their website for this on Mon, Tues and Wed and it did not show that. He rudely told me that if I didn't like the service I should go somewhere else.
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Hopey (@hopes1979) reported@virginmedia Slow speeds. The fact it is unable to stream anything. I have your top package so this shouldn't be an issue
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nicos georgiou (@nicos_nick1geo) reported@virginmedia Just want to cancel now! As even someone said to move away!! Recently been getting dodgy calls saying they were from virgin media!! How my details got out I don’t know . Been insulted and all sorted
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Naresh Solanki (@nspcplumber) reported@virginmedia Half a dozen more texts on Wed 18th instructed me to go through the same palaver of checks without any resolution. The engineer did not come, so I phoned, after the long wait, the rude operator said that I did not book the engineer visit, which was lie, I have text.
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Beci (@beci_g90) reported@virginmedia hi, broadband down in TF3, service status page isnt working. Can you confirm that this is being looked at and an ETA of when it’ll be fixed. WFH and need it ASAP.