Virgin Media

Virgin Media Outage Report in Whitefield, Borough of Bury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitefield, Borough of Bury, England 01/02/2026 05:40

January 02: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whitefield, Borough of Bury, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Warrington, Bolton, Oldham, Manchester, Rochdale, Littleborough, Salford, Rossendale District, Bacup, Dukinfield, Hyde, Irlam, Altrincham and Sale.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockport Internet
United KingdomWarrington Wi-fi
United KingdomBolton Internet
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomRochdale Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitefield, England

Latest outage, problems and issue reports in Whitefield and nearby locations:

  • cooki40 Tracey Cookson (@cooki40) reported from Sale, England

    @BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty

  • Andy666666 Andrea Colley (@Andy666666) reported from Oldham, England

    @virginmedia internet down again!! 🤨is there a problem in OL4-2SZ

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?

  • FARNSY95 FARNSY (@FARNSY95) reported from Urmston, England

    @virginmedia is the tv go app down as I am not able to sign in ?

  • alifahim009 Fahim Ali (@alifahim009) reported from Oldham, England

    @virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying

  • DallasCowboysMV Michael Vix (@DallasCowboysMV) reported from Atherton, England

    @virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?

  • DeanPicko Dean (@DeanPicko) reported from Warrington, England

    Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!

  • bigghandsltd Jon Rebbeck (@bigghandsltd) reported from Manchester, England

    Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.

  • RB10__ rafik (@RB10__) reported from Bolton, England

    @virginmedia virgin go app down again

  • j_roddy Jane (@j_roddy) reported from Manchester, England

    @virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years

  • skulkinloafer The SkulkingLoafer (@skulkinloafer) reported from Manchester, England

    @virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottGMacDonald Scott (@ScottGMacDonald) reported

    Hello @virginmedia we have no service in G73 post code. Your website is also not working so we can’t check for the latest issues. You should be updating your customers. What is happening?

  • CiaranMcGilp Ciaran (@CiaranMcGilp) reported

    You'd think @virginmedia would use some common sense and proactively say on here that there are broadband issues in Glasgow, rather than have every crackpot in the place tweeting their social team dogs' abuse about it. It'd save so much time and energy.

  • mattjp73 Matt Potts (@mattjp73) reported

    @virginmedia No, but based on the level of service so far, and that nobody seems to have any ability to think about the customer, I have very low expectations. I fully anticipate that I will be callling again tomorrow, and the day after that.

  • willlister70 will lister 💯 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@willlister70) reported

    @virginmedia why has your mobile phone coverage got worse since you joined o2 i barely get a signal or it goes too 3G that is pointless as nothing works when it's on 3G

  • _LouiseODonnell Louise ODonnell (@_LouiseODonnell) reported

    @virginmedia Broadband down again! Trying to work from home. When will this be fixed?

  • troonshaz70 sharon duffy (@troonshaz70) reported

    @virginmedia Wi-Fi down in KA10 area. Could you stop telling people to check service status, as the link frequently isn’t working and when it does, claims there’s no issue. There clearly is an issue when so many people are tweeting you

  • Lady_greentea Kathy (@Lady_greentea) reported

    @virginmedia what is happening in so19 no broadband or tv . Cannot log onto the account to see if any issues

  • shakn Shak (@shakn) reported

    @shonadon @virginmedia Yep. Good to see the status page is working again and acknowledges the problem.

  • StevenDaly1984 Steven Daly (@StevenDaly1984) reported

    @shonadon @virginmedia Fingers crossed it's the same in Ayrshire.Service has been nowt but shocking lately.

  • AlisonConnell Alison Turner (@AlisonConnell) reported

    Hi @virginmedia can you advise if Internet is down in the KA3 area please?... your website is down at the moment so I can't check ..