Virgin Media Outage Report in Mellor, Borough of Stockport, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mellor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mellor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mellor, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Macclesfield, Stalybridge, Wilmslow, Oldham, Salford, Dukinfield, Hyde and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mellor, England
Latest outage, problems and issue reports in Mellor and nearby locations:
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Jane Mcdonald
(@janemcd051116) reported
from
Ashton-under-Lyne, England
@virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.
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Katie Mallon
(@ThatGirlKatie80) reported
from
Salford, England
@virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?
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jackie cooper
(@cooper_jackie) reported
from
Manchester, England
@lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment
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jackie cooper
(@cooper_jackie) reported
from
Manchester, England
@virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.
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AdoptiveCuban
(@MaksymMarcial) reported
from
Oldham, England
@stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia You asked for the account number and my name...... when they didn't match you didn't ask the question? So I can pay a bill each month make changes etc but not cancel it ..... OK I'm ending this conversation as it is completely pointless and a further waste of my time!!
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia If we had been told at 11am the facts!! We could have avoided hrs on hold and waiting for customer advisors to return from breaks to tell us they also couldn't deal with the issue and cancel the services either!! #virginmedia needs a shake up of customer services
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment
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Si 🦊 🐝🐝 🇮🇪 🏳️🌈🇬🇧🇪🇺
(@LordFoxx75) reported
from
Manchester, England
@virginmedia Broadband and TV down….I need to work at home….sort it out
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Debbie Grimshaw 🐝
(@DebbieG_EA) reported
from
Ashton-under-Lyne, England
@virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Manchester, England
@virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Chapman
(@claireEgibson) reported
@virginmedia @OfficialFPL My husband waiting to be connected to live chat agent for 5 HOURS to try and cancel our change of address and your lines about to close. This is an absolute disgrace how can we make a formal compliant? #worstcustomerservice #worstcustomerserviceever #disgusting
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lisa bowden
(@lashes60) reported
•today my husband rang @virginmedia to try and reduce our £129 monthly bill by removing movies and a tivo box that does not get used no problem they said we can send you a new box aswell but there was a £79 charge for an engineer to fit it when my husband fitted my dads last
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TheAngmo 🇵🇱
(@the_angmo) reported
@virginmedia Hi there. First of all, please make a little effort and read the above answers. You should find out of the new date mentioned at least twice. Part of the problem is you guys don't listen. Secondly, auto compensation doesn't help the fact I've bee without broadband since 22 JUNE
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Claire Chapman
(@claireEgibson) reported
@virginmedia My husband waiting to be connected to live chat agent for 5 HOURS to try and cancel our change of address and your lines about to close. This is an absolute disgrace how can we make a formal compliant? #worstcustomerservice #worstcustomerserviceever #disgusting
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Vickie Brain
(@toriamm) reported
@virginmedia @virginhelp No issue on service page showing. Home virgin tv box in bedroom keeps freezing, wifi keeps dropping out on multiple devices, when it is working, very slow when being used by more than one device…,not what expect from so say ultra fibre i lag for !
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🌙🦉 Sir_Alan_ 🎮❤️ #KnightOwlz Gaming
(@Sir_Alan_) reported
@virginmedia First night after the outage was fine, the second and third night I had drops at least a couple times per stream 🤨 Each lasting several minutes, very annoying as I had to reset all my stuff each time. I've never had this many issues consecutively before, very disappointing.
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john patto
(@theonlydondada) reported
@virginmedia your broadband is terrible, yet another nights viewing ruined because of your poor poor service, how do I officially complain?
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mauricesaxby73@gmail.com
(@mauricesaxby73) reported
@JudyMurray CAN YOU PLEASE HELP ME I HAD VIRGIN MEDIA FOR 4 HOURS BEFORE THE EQUIPMENT FAILED CONTACTED THE CUSTOMER SERVICE TEAM MANAGER HE SAID I COULD CANCELE UNDER 14 DAY COOLING OFF PERIOD WITHOUT CHARGES 18TH MAY INSTALLED AND UNINSTALED ON 19TH MAY THEY HAVE BEEN ASKED ME TO DISCONNE
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Claire Chapman
(@claireEgibson) reported
@virginmedia @Lionesses My husband waiting to be connected to live chat agent for 5 HOURS to try and cancel our change of address and your lines about to close. This is an absolute disgrace how can we make a formal compliant? #worstcustomerservice #worstcustomerserviceever #disgusting
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Simon Willars
(@swurra) reported
@virginmedia I have only a few days if my cooling off period left so need this adding or I will cancel