Virgin Media Outage Report in Mellor, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mellor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mellor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Mellor, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Macclesfield, Stockport, Bury, Salford and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mellor, England
Latest outage, problems and issue reports in Mellor and nearby locations:
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Georgie ✈️🌍
(@GeorgieMilli95) reported
from
Oldham, England
@virginmedia I have been trying very contact number I can find for virgin but none of them are letting me through because I don’t have an account number. I have an issue with a recent order so only have an order number. I’ve tried to live chat but waiting ages to get through!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia absolute disgraceful service. WiFi went off Sunday. Engineer came Wednesday and said it was fixed. Neighbours WiFi off. Came today messed with a box on the street and now it’s off again. Customer service said they’ll come again Monday. A week with no WiFi!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Not helped me as broadband service fails everyday #virginmedia #virginfail.
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David Brice
(@globalholidays) reported
from
Cheadle Hulme, England
@virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!
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mary whitfield
(@MaryMares81) reported
from
Salford, England
@virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!
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Kieran Stockton
(@KieranStockton) reported
from
Macclesfield, England
@virginmedia Upgraded my TV package yesterday. New Channels still not working.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail
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Nikki D'Eath
(@N1kk1wWilliams) reported
from
Ashton-under-Lyne, England
@virginmedia Waited from 15.41 to get thru via live chat.. now wondering if it’s a coincidence that I got cut off just before 5pm without a resolution.. Kumar finished at 5 I assume 😡
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Neil Halliday
(@NeilHalliday9) reported
from
Salford, England
Oi @virginmedia why ******** does my box just record anything it ******* wants.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia are ther problems in east Manchester had no internet since yesterday please advise
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Jon Ritchie
(@JonRitchie2310) reported
from
Salford, England
@virginmedia would love to actually get through to someone at Virgin and explain to me how my bill has increased each month since Feb when I have had the same package and no extras! Cut off on the phone and then ignored online three times). Unhappy customer!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia my WiFi is so poor and only getting half of what I should. Also the WiFi is non existent in the kitchen. Never had this problem with @skytv broadband. Poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Ciereszko
(@NikkiCiereszko) reported
@virginmedia @virginmedia so do I need to have a full outage for a full day to get compensated? What about intermittent disruption throughout the day, for a number of months? Your link is vague.
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Hilly Marshall
(@hylt64) reported
@virginmedia So basically to terminate my services I need to speak to an agent but I can’t speak to an agent because they don’t pick up the phone What a cracking business model that is then once you’ve joined your snookered No wonder you advertise nobody likes to leave Virgin Media You Can’t
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Dogs, Et-Setter-ra
(@Pupperpotamus) reported
Honestly @vmbusiness £600 is a farce, especially since @virginmedia offering the same service but without a static IP has a £240 cap It's not even like we left Virgin in the house move, you just ignored our requests for a change of premises from December so we set up consumer.
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HMND
(@Hammondsy) reported
@virginmedia The WiFi signal continually drops out. I have a booster which worked for a bit but isn’t any longer. I’m even having problems with wired connections. When you run a test from your end it looks ok but it’s not. I think it’s an issue with the router.
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Jack
(@lemmonjack_) reported
@virginmedia Thanks but your app doesn’t work. when I call and go through the IVR it tests the line, the line is fine, but the wifi connection is shocking. I just want to speak to a human being- your live chat, web chat, text chat, and IVR prohibit this. Is there no simpler solution?
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HMND
(@Hammondsy) reported
@virginmedia I did that before but it didn’t help.
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Richard
(@richard68140569) reported
@virginmedia Been on the phone for over an hour. Its 12 and can't work due to issues with Internet. This is an absolute discrace. The worst Internet provider I have ever had. I think I may refuse to pay you. The lady just looked at my call log and I am ringing you every other day. Shocking
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yeshwanthyc
(@yeshwanthyc) reported
@virginmedia Signal is getting break now n then after shifting 4.0 Its been 2 months no one solved my issue inable to connect
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Neil Gateley
(@Neilgateley) reported
@virginmedia I'm having a nightmare of a time trying to get my contract/bundle reduced. I've called 4 times with no success. Communication issues and your representative just hung up on me after making noises down the phone pretending there was interference after 43 mins! Help!
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Josie
(@JosieWoodcock) reported
@virginmedia hey, is there an issue with wifi in the LS19 area?