Virgin Media Outage Report in Cardington, Bedford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cardington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cardington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cardington, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots, Letchworth Garden City, Flitwick, Rushden and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Total Blackout | |
| Bedford |
||
| Bedford |
||
| Saint Neots |
Internet | |
| Letchworth Garden City |
Total Blackout | |
| Bedford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cardington, England
Latest outage, problems and issue reports in Cardington and nearby locations:
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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james
(@savagej84) reported
from
Rushden, England
@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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benj clews
(@benjclews) reported
from
Letchworth Garden City, England
I can’t figure out who the biggest ******* is: the previous owners of our new house who didn’t bother to cancel their Virgin Media broadband account or @virginmedia who won’t set up my broadband until they cancel it #incompetentTwats
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Becky
(@beckybaldock77) reported
from
Baldock, England
@virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.
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Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys
(@lDystopias) reported
@virginmedia that it's been delayed yet another day despite the fact it's been sitting in the depot down the road all day
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Rob
(@RPW82) reported
@virginmedia I have a rolling appointment that moves every day but nothing changes and none of your agents can actually tell me what’s going on let alone when it’s going to be resolved. Lots of platitudes, apologies and occasional bullshit but no actual help or ability to escalate
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Devil'sDelight
(@LottieDelight) reported
@virginmedia Hey could you text your customers for issues in the area next time? Thanks for the worst and most stressful day ever.
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Leilah Boyce
(@inawemrsb) reported
@virginmedia I’m committed to getting something done about how awful your company is. Everyone on here is in the same boat. Wifi dropping out and not being consistent! It doesn’t take a genius to see there is a problem, and yet you clearly are lacking connecting
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Mace 🧨
(@halo_god_) reported
@virginmedia are legit the worst Internet provider. I'm supposed to be getting 1 gig download but getting 35 mbps on all devices wireless and wired. Restarting the router didn't do anything.
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Andy
(@pboroandy) reported
@virginmedia after 5 hours waiting to get through to cancellations they are now closed. Why is it so hard to cancel services or speak to someone ? #tryagaintomorrow
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𝐿 #FSGIN
(@__PARTYNEXTDOOR) reported
@virginmedia why’s my wifi down
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Leilah Boyce
(@inawemrsb) reported
@NicolaLatham8 @virginmedia I’m having the same problem! They are not members of the ombudsman. I’m contacting my MP they are total Charletons taking money not providing a service
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Dawn W
(@Wifeyatlast) reported
@virginmedia Apparently we had a "chat" today..re a complaint that's been resolved This is news to me? Only thing I'm waiting for is being disconnected at end of the month..
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danielle richards
(@ms_arsenal1988) reported
@virginmedia is there someone in power I can send a video of my internet experience to?I’ve set up my new Wi-Fi booster replacement and the internet is terrible like before the internet is very very slow taken 20 minutes to upload one video and nobody in my home is using internet