Virgin Media Outage Report in Cardington, Bedford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cardington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cardington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cardington, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Biggleswade, Hitchin, Letchworth Garden City, Bedford, Rushden and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Biggleswade |
Internet | |
| Hitchin |
TV | |
| Letchworth Garden City |
Internet | |
| Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cardington, England
Latest outage, problems and issue reports in Cardington and nearby locations:
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
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Nick Simons
(@NICKJSIMONS) reported
from
Bedford, England
@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trules
(@Trules20) reported
@virginmedia Still no resolution just eventually kept getting told I didn't have an appointment booked for today when I did and when I asked to speak to someone to ask why I was lied to and why the engineer didn't turn up I was passed to another department and then cut off this happened twice
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Ashley
(@ash_x_123) reported
@virginmedia No as I haven't made the call to the Faults Team yet (wasn't able to sort this out via the chat service)
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John Cairney 🏴🇪🇺🇺🇦🏳️🌈
(@intgom) reported
@virginmedia Oh dear - the forums make for depressing reading. You should really moderate them cos they don’t paint a good picture of Virgin Media I’m afraid. Alternatively, provide a real customer service via (eg) Twitter DM. Even email!
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Peter Hamilton
(@PeterH67) reported
@virginmedia I want to make a complaint. I have been mis-sold an @O2 SIM card contract with my virgin media package. I didn’t know this was a contract and I don’t want it. Please reply and arrange to have this cancelled and removed.
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COME ON YOU ******* REDMEN
(@therealsambo121) reported
@virginmedia How does this help me being without Internet since Sunday. It better be fixed tomorrow or I'm phoning to cancel the rest of the contract. And I expect compensation for lack of service
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bestia
(@betija68833235) reported
@virginmedia No, this is second time that I have been waiting all day for an engineer, got new installation date on 21st November, so I will be 2 months without internet, and of course the engineer will not turn up on 21st Nov. either. I’m fuming, no option but to cancel it. Appalling service
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Nic
(@nic_r24) reported
@virginmedia really disappointed with the terrible service we are receiving from you- constant promises of call backs and then nothing. New media box fitted but it is faulty so we are currently paying for a service that are not even receiving
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Nic
(@nic_r24) reported
@virginmedia This will be the 3rd evening in a row trying to sort it out. The box is new but clearly faulty. Why should we have to keep initiating contact when we’re waiting for a call back? It’s really poor service and having a quick look at the forum, I’m not on my own when I say this
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Goth Scouser
(@Liam_Hawksey) reported
@virginmedia Yes I’ve checked and it still isn’t fixed. I have a bad feeling something was damaged outside when engineers turned up to install virgin for our next door neighbours as it was fine until then and they did knock to say they weren’t sure if they cut the wrong cable and wanted to…
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Kirsty
(@Kirstym82kirsty) reported
@virginmedia @NetflixUK what's going on trying to watch something and it's saying my Internet bandwidth is low slow Internet connection I pay a reasonable amount monthly and demand better