Virgin Media Outage Report in Cardington, Bedford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cardington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cardington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Cardington, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Saint Neots, Bedford, Biggleswade, Flitwick, Rushden and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Internet | |
| Saint Neots |
Phone | |
| Letchworth Garden City |
Wi-fi | |
| Bedford |
TV | |
| Letchworth Garden City |
Internet | |
| Bedford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cardington, England
Latest outage, problems and issue reports in Cardington and nearby locations:
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Nick Simons
(@NICKJSIMONS) reported
from
Bedford, England
@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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Jay Atkins
(@jay_atkins7) reported
from
Eaton Socon, England
@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tlatoani Ledge
(@D4Ndilioness) reported
@virginmedia I did... Apparently this was not showing on their screen and everything was showing as 'fine' so it was a bit frustrating because neither using WiFi or my mobile network (other company) would allowed me to access my account. A virtual technician was booked this week tho 🤞🏼 😔
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Ajay Ravindranathan
(@ajayravindrana1) reported
@virginmedia Yes it was total loss of service. Is your website down now?
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Olivier Boudard
(@oboudard) reported
@virginmedia Yes, this was raised on the phone number provided but I never received the incident number by text as promised. I raised it again and the incident ref is 76614816
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Kate Murphy
(@Katie1Austin) reported
@virginmedia I’ve tried for nearly 2 weeks now to upgrade my account through your website, it never lets me. Keeps saying error. I’ve tried to call and been cut off also. I’m out of contract and paying a silly amount for what we have, can you help please?
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LancManc
(@LancManc83) reported
@virginmedia Super info. Thanks VM. Your team on the phoneline were clearly bamboozled by the S#*t show that was my account that they put me on hold... for 39 minutes and then blind dumped me to a random agent in retentions. world class service
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AbandonedTrolley
(@DaveP2611) reported
@virginmedia it's no wonder your live chat queues are so long when your agents take over 7 minutes between responses... Broken 360 box for a week (unable to find hard drive CS6002) over 2 hours on live chat so far across multiple days.
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Anon
(@FlashCrash1978) reported
@virginmedia Experiencing the same in two postcodes across different users. Virgin website still saying no issues…….
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Joshua Jones
(@woffboss) reported
@virginmedia answer your bloody phones. I wanna cancel.
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Sonal
(@Sonal_techphobe) reported
@virginmedia If Nathan is working today, I’d really appreciate it if we could sort this out asap. I’ve been trying to cancel since March and not sure how much more I can take.
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Harminder
(@harminderd82) reported
@virginmedia 10 days! You know the issue but just excuses about access. Absolutely no confidence as to when someone will get around to resolving it